Sila Heating, Air Conditioning, Plumbing & Electrical

Photo of Sila Heating, Air Conditioning, Plumbing & Electrical

Located in Cedar grove, New Jersey

Address: 371 Little Falls Rd, Cedar Grove, NJ 07009, United States

Phone: +1 973-221-4675

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Electrician
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-03-01 - Rating: 4)

    This company has changed a lot since they entered the New Jersey area. New ownership, new businesses tucked underneath the umbrella of the name. Service is different. Just ask as many questions as you can. Pricing is high, but they’re willing to negotiate. We had two full HVAC systems installed from Sila. Now I have to keep on top of them to make sure both of my systems get serviced yearly under the warranty. All in all, happy with their service.

  • Review 2 (2021-08-26 - Rating: 5)

    I cannot say enough about how happy I am with their service.Their tech Doug has impeccable manners and arrived with his face mask on. I greatly appreciate that in a pandemic.He covered his shoes with bags before entering the house. He was honest and made the fix immediately. Also offered me an estimate to replace a part that is good for fourteen days.Their price to come out was worth it on the hottest day of the year. I couldn’t get an appointment with Sears until mid-September.So pleased with entire experience and ability to get same-day service. Highly recommend. Ask for Doug!

  • Review 3 (2021-10-30 - Rating: 5)

    Ivan was WONDERFUL! He explained everything very clearly, went thru the entire process of how to flush out our system (pointed out each lever and knob) and is clearly an expert in this business. He was professional, friendly, polite and a pleasure to have in our home. I will request him every time we need service! And the customer service people I spoke with on the phone were excellent as well, polite, professional, and friendly. I am recommending Sila to all of my friends and neighbors!!

  • Review 4 (2019-11-20 - Rating: 5)

    Kyle was excellent! He really made sure to address all of our heating issues; offering solutions or explanations where necessary. I would highly recommend his work. Excellent customer service from the first moment I called all the way through the process.

  • Review 5 (2019-12-21 - Rating: 5)

    Kyle was great - knowledgeable, friendly, polite and explained everything that he did as he did it. He would make a great teacher. As a former business owner (now retired) he is the kind of employee that I would want representing my company in the field. He tried to up sell (something that every rep should do) me and I like what he told me - I will likely follow his advice and get a maintenance plan. Just a great guy doing a great job!!

  • Review 6 (2019-07-02 - Rating: 5)

    What a great experience! John and Tom are always professional gentlemen who can be trusted to do great work at honest pricing. They are always just a phone call away and their personal service is second-to-none. Whether it’s 100 degrees in the summer, or -1 in the winter, our house is always at the perfect temperature thanks to them.The McNiff Family highly recommends Sila.

  • Review 7 (2019-08-09 - Rating: 5)

    I had a fantastic experience with Sila Heating & AC, especially with their technician Kyle Williams. My AC stopped working in the middle of the summer and I called the next day and within an hour Kyle was a my door. He promptly diagnosed my AC and replaced the blown fuse. Kyle was professional and friendly. I would recommend Sila to my friends.

  • Review 8 (2021-08-23 - Rating: 4)

    We had a coil go on our central air. Sila was able to come out promptly for a diagnostic appointment. They were able to identify the problem and order the part for us. There was a bit of a delay in getting scheduled to be fixed. But overall we had a good experience. The workers were polite, professional, and experienced.

  • Review 9 (2019-11-05 - Rating: 5)

    Kyle is a knowledgeable and diligent technician. The service is excellent and timely. I have utilized Sila’s service once for heat and air conditioning with excellent results and service. I will continue to use their services for maintenance and highly recommend this company.

  • Review 10 (2020-01-10 - Rating: 5)

    Kyle was the service man that came by to help us. He showed up on time, was very professional and explained in detail the issues and our options. Will be using the company and Kyle for all of my hvac issues and maintenance moving forward.

  • Review 11 (2020-02-20 - Rating: 5)

    I got my gas furnace/heating, water heater and compressor& coil/AC replaced. Overall, good company with efficient workers, though communication between main office and technicians sent to the field can be improved. A big shout out to Mr. Dan Carpenter. I feel he is one of the main reasons why the NJ office in Cedar Grove gets raving reviews. True professional- very knowledgeable, experienced, and genuinely interested to make the customer feel heard, and addressed concerns in a timely and appropriate manner.

  • Review 12 (2019-06-06 - Rating: 5)

    Second visit by Doug from Sila (am an old Johnson Air customer). Completely satisfied w/Doug, both professionally and personally. Have always liked up-front people and Doug is one such person.As a 75-year old guy, cherish certainty and clarity. You get that with Doug (as I used to w/John and Tom).Heating and air conditioning systems are not inexpensive, so one wants the best technical advice for every occasion, at a reasonable price.Sila is the way to go.

  • Review 13 (2019-10-19 - Rating: 5)

    Have never had a better, more knowledgeable, service technician than Kyle. In a few words, he is the very best. and a pleasure to work with.Our humidifier drain was never cleaned out by the installers of our new system this year. It was never flushed during a previous service call. It backed up and flooded my floor and the neighbor below us. It took out a few tiles in her ceiling and made a mess. Just happened to have another service call and showed damage to Kyle while he was here. He even cleaned up my neighbors ess. My wife has called at least four times and left messages and even spoke to someone about this problem. The situation is documented showing that Sila was negligent. The damage is very small but feel that Sila should pay for the repair. Since we could not wait any longer for your reply, we had the resident handyman make the repair. Now we just ask where we should send a bill for this repair as we have already laid out the monies.Everything above did transpire, but SILA wanted to correct the situation. They immediately rectified the problem to 100% satisfaction of all parties. Chris from SILA personally handled the problem in an extremely professional way. I can now rate SILA without reservation as a FIVE STAR company with whom I would gladly do business again. Thank you Chris for your fine work.

  • Review 14 (2021-09-09 - Rating: 5)

    Kevin was excellent. Came out same day- within hours of my first call - Even with the storm damage keeping them busy! Quickly identified the problem and resolved. Zero complaints.

  • Review 15 (2022-05-31 - Rating: 5)

    Our repair technician was efficient and did a great job. I would highly recommend them for service. They came out on the same day to repair my AC because I am a senior citizen and cannot take the heat. Thank you so much.

  • Review 16 (2019-10-22 - Rating: 5)

    Phenomenal and I have been using many other company including PSEG and Or Orange And Rockling in the past 30 years, one thing I have to said about this Mom and PoP company is this, have them service your home Or Business and specially Mr Kyle then you will experience the best service feel the way I feel about Sila heating and Cooling Company And I do not want to take away the appreciation and the care and the time and the explanation to save you money in the future instead of charging you and leave you with no explanation. Highly recommended and all of them including the office are extremely knowledgeable. Again, thanks for your services and will continue recommend your company. To all just please have them service you and you will feel worry free and excited like me.

  • Review 17 (2019-06-01 - Rating: 5)

    Tom, has been the only person to ever device my furnace/ central air. He and his staff are always responsive, provide fast and professional service. There will never be a reason to look for anyone else to service my system. Thank you so much for your years of service.

  • Review 18 (2019-12-03 - Rating: 5)

    Tonight was the 2nd time Kyle responded to an emergency call at my home. The first was a Saturday night in August when the temperatures were 100+ and I had no AC, and tonight I had no heat during the first winter storm! Kyle easily diagnosed the issues in minutes and was honest in his recommendations to remedy the problems. Thanks Kyle!

  • Review 19 (2021-08-15 - Rating: 5)

    I called Sila because my AC unit was leaking. They were at my house in under 1 hour and fixed it within 2. The AC specialist could not have been nicer, thorough, and patient in explaining the problem and steps to address it. I would definitely recommend Sila.

  • Review 20 (2019-10-12 - Rating: 5)

    Kyle Williams has come to our house twice for emergency repairs and has been pleasant and professional each time. Took the time to check our system over each time to make sure there were no other issues.

  • Review 21 (2021-08-03 - Rating: 5)

    Ivan came to our home on time as scheduled.He repaired my AC problem and explained everything he was doing. I am happy with his competence and expertise.

  • Review 22 (2019-12-27 - Rating: 5)

    Can’t say enough great things about the technician Kyle who responded to my service call. Kyle knows his work, took the necessary steps to diagnose the problem and left with my my unit fully operational.My furnace would not come on and provide heating. Explained the issue and what was necessary to repair the issue. Didn’t offer anything I didn’t need and push any services on me. I would most definitely recommend and call Sila for any future HVAC needs.

  • Review 23 (2019-06-27 - Rating: 5)

    Doug has come to my home 4 times now and he is always professional and courteous. He really knows his stuff. Recently he found a problem with my system and he took the time to explain everything to me.

  • Review 24 (2019-05-21 - Rating: 5)

    I was very pleased with the service from Sila Heating & Air Conditioning this morning. John called me to say he could come early, which worked out great for me. He turned on the air and went out to the unit. He checked everything and came back to say everything was running fine. Thank you, Denise McGovern

  • Review 25 (2019-12-09 - Rating: 5)

    Mr. Kyle Williams was an absolute gentlemen and helped to educate me on HVAC systems and maintenance; he offered several options to solve our heating problems and also worked in discounts to help us save on the cost of the work to be done. I will be happy to use SILA in the future and will also specifically ask that send Kyle to work on my home

  • Review 26 (2019-06-11 - Rating: 5)

    Doug was an amazing technician who took the time to explain to us the details taken to resolve our air conditioning issue. Doug was very professional and courteous at all times when visiting our home. Thank you Sila.

  • Review 27 (2019-06-05 - Rating: 5)

    Kyle was great! He was very professional and polite. I will recommend him and Sila to anyone who is looking for HVAC services.

  • Review 28 (2021-10-19 - Rating: 5)

    Kevin was great, super honest run down of my ac system and what I should do when. Quality of his service definitely convinced me to go with the membership.

  • Review 29 (2021-10-20 - Rating: 5)

    Ivan goes above and beyond. He takes the time to explain how the system works and what should be done in order to maintain. I will continue to use Ivan in the future! Highly recommend! Can’t say enough great things

  • Review 30 (2021-08-17 - Rating: 5)

    They scheduled me with ease, notified me of a small window (a half hour) of when they would arrive and Doug, who arrived at our door was the nicest guy and knew exactly what needed to be done!

  • Review 31 (2021-11-10 - Rating: 5)

    I have been using SILA for years. They installed a new HVAC system in my home and have provided regular maintenance service. Their team is responsive, dependable and professional. I would highly recommend SILA.

  • Review 32 (2019-08-30 - Rating: 5)

    Kyle Williams was the most professional technician I ever seen. He was very thorough and explained everything couldnt be more happier.

  • Review 33 (2021-11-05 - Rating: 5)

    Kyle was knowledgeable , professional, got the job done quickly. Put covers over his shoes and was clean. Thank you so much. I have HEAT!!!

  • Review 34 (2019-09-01 - Rating: 5)

    Kyle the serviceman was excellent and professional, he checked and serviced my furnace and explained all the problems he found with my furnace and made recommendations which make sense. I will use Sila in the future.

  • Review 35 (2022-10-04 - Rating: 5)

    Calverton is a true professional. He was prompt, very pleasant, and explained everything very well.

  • Review 36 (2021-08-05 - Rating: 5)

    Amazing service, as always. Ivan was great! Explained everything to me thoroughly and walked me through everything he did while here.

  • Review 37 (2019-09-18 - Rating: 5)

    Kyle is a highly competent, knowledgeable, and informative Sila technician. It’s a pleasure having him do my annual heating and AC check-ups

  • Review 38 (2021-09-19 - Rating: 5)

    Randall and Carlos are professional, experienced, knowledgeable, and go above and beyond— Sila employs great talent and I recommend them highly!

  • Review 39 (2021-08-03 - Rating: 5)

    Technician was knowledgeable and helped me understand and figure out solutions to upcoming issues I may have. Great service.

  • Review 40 (2019-05-20 - Rating: 5)

    Sila Johnston always does a great job, shows up when you need them, reliable, reasonable and quality care! Thank you!!

  • Review 41 (2020-01-27 - Rating: 5)

    Quick response, careful explanation of work and clear and informative maintenance advice from the service technician, Mr. Williams. Diligent, professional and a pleasure to deal with.

  • Review 42 (2022-06-21 - Rating: 5)

    Techs Abraham and Sergio did a great job adjusting my central air system in a tight basement crawlspace, and were in and out in no time.

  • Review 43 (2019-12-03 - Rating: 5)

    Kyle Williams a great Technician and person. I was very satisfied with his knowledge and work.

  • Review 44 (2019-05-28 - Rating: 5)

    Great guys, I’m never worried when I need to call them. John and Tom always do the right thing, they’re honest and trustworthy.

  • Review 45 (2019-07-15 - Rating: 5)

    The service techs were personable and prompt. They went WAY above and beyond to resolve my issue! I would definitely recommend them!

  • Review 46 (2019-06-07 - Rating: 5)

    Doug was fantastic. Knowledgeable and fast. He was also very professional and polite.

  • Review 47 (2020-02-17 - Rating: 5)

    Dan C was the first repair guy or contractor to ever show up on time!!! Knowledgeable and clearly explained my options. Thanks Dan!

  • Review 48 (2021-10-11 - Rating: 5)

    Ivan did a great job! He was both professional and personable.

  • Review 49 (2019-06-07 - Rating: 5)

    Doug was very knowledgable and helpful. He gave me several options and explained each thoroughly.

  • Review 50 (2020-03-03 - Rating: 5)

    Dan Carpenter is knowledgeable, well-spoken, efficient and honest. Highly recommended.

  • Review 51 (2019-08-17 - Rating: 5)

    Great to meet Chris n Doug. Nice guys. Looked over system. Informative and helpful. Good people

  • Review 52 (2020-01-14 - Rating: 5)

    Kyle Williams did a great job, he fixed my ductless heating system.

  • Review 53 (2019-07-14 - Rating: 5)

    Service tech was very knowledgeable & honest with his assessment.I would strongly recommend.

  • Review 54 (2022-06-23 - Rating: 5)

    Punctual, friendly and professional. Completed service to my satisfaction. Would use again

  • Review 55 (2019-08-09 - Rating: 5)

    I cant say enough about Kyle @ Sila great guy, great service. Highly recommend

  • Review 56 (2019-05-20 - Rating: 5)

    Excellent service! Came on time, friendly and did a great job! Towsen rd wayne

  • Review 57 (2019-09-18 - Rating: 5)

    Kyle did a great job checking my Heating System for the upcoming season..Thanks

  • Review 58 (2021-10-08 - Rating: 5)

    SILA is a top quality service provider. A great customer service experience.

  • Review 59 (2024-01-08 - Rating: 5)

    Super friendly and responsive, went above and beyond for the service required.

  • Review 60 (2021-08-25 - Rating: 5)

    Extremely knowledgeable, courteous, explained everything including my options. Very helpful.

  • Review 61 (2021-11-17 - Rating: 5)

    Kevin was great. Knowledgeable, professional & personable.

  • Review 62 (2019-06-08 - Rating: 4)

    Tom showed up on time and was very professional fixing my problem thank you for your service

  • Review 63 (2019-10-28 - Rating: 5)

    Professional and thorough. Kyle diagnosed the problem immediately and fixed it. Thanks again

  • Review 64 (2019-08-30 - Rating: 5)

    On time and very professionally done. Overall a great experience

  • Review 65 (2021-10-23 - Rating: 5)

    I highly recommend Sila for heating and AC - and in particular Ivan Comacho!

  • Review 66 (2019-05-18 - Rating: 5)

    We used Sila/Johnston Air to install a new air conditioning system in our home last year. From beginning to end the company and everyone we worked with did an amazing job! They are courteous and professional and were a pleasure to work with. They reached out again this year when it was time for our annual service and the same people who did the install arrived to do the service! Great company and one we can definitely recommend!

  • Review 67 (2021-09-04 - Rating: 5)

    Kevin was excellent! He had a busy schedule but still came in positive, professional and was able to quickly diagnose our problem. The service you provided was great. And a testament to why I choose Sila every year for an annual service plan. Thank you!

  • Review 68 (2020-01-13 - Rating: 5)

    5 stars purely for the crew! The best part of working with Sila is the crew that come to do the installation, and Kyle and Dan who came in to complete the job. Norton and his guys were so nice, and got the job done in one day. They had a missing piece, so Kyle and Dan came back to wrap it up and the product looks incredible! I enjoyed working with these 6 men the most.On the contrary, with the amount of spam calls we get in this day and age, I never pick up my phone when I dont recognize the number. Ive notified the office of my email preference, but unfortunately, it never seemed to stick with them, increasing my difficulty in communicating with them. Ive had to frequently follow up due to lack of responses to my emails/phone calls. I do hope they figure this out because their onsite crew is amazing.

  • Review 69 (2022-03-18 - Rating: 5)

    Professional, prompt, on time, took time to explain and educate re care.

  • Review 70 (2021-08-13 - Rating: 5)

    Sila is very professional and prompt. Great service!!!

  • Review 71 (2021-08-31 - Rating: 5)

    Technician was professional, courteous and knowledgeable. Service time lasted about 45 minutes. My AC unit no longer leaks!

  • Review 72 (2022-10-04 - Rating: 5)

    Calverton came with a smile on his face and was thrilled for the problem to not be straight forward, but still fixed in the same day. I’m happy that I have heat!

  • Review 73 (2021-11-12 - Rating: 5)

    The technicians from Sila , Doug and Freddie , arrived exactly on time . They were professional , courteous and efficient . They serviced my units , and were knowledgeable about the products .I would certainly recommend this company .

  • Review 74 (2019-07-15 - Rating: 5)

    Sila/Johnston Air is an amazing company - this morning at 8:45 am - I called and got a 1pm appt - John arrived on time and diagnosed the issue - created a repair plan and couldn’t have been more accommodating- I do need a leak test and that is arranged for tomorrow. It would be hard to find a better company in the Heat of the Summer - to help!!!Thank you Sila and John !!!

  • Review 75 (2019-06-04 - Rating: 5)

    They came the same day that I called when my central air broke (beginning of June). They diagnosed a broken capacitor, replaced it, and AC was back up and running right away. The whole visit took about 30 min. Fast, efficient, and friendly guys. Definitely worth a call when your AC breaks down!

  • Review 76 (2020-02-08 - Rating: 5)

    Was very nice and very knowledgeable about everything. It was greatly appreciated

  • Review 77 (2021-09-16 - Rating: 5)

    HVAC, hot water heater & ducting were all damaged from Hurricane Ida. Same day response from Sila service and workers were absolutely amazing. Considering the circumstances we were up and running in no time.

  • Review 78 (2019-10-06 - Rating: 5)

    Excellent service and price. Took the time to explain all the work that was necessary and alternatives. Worked within our budget. Kyle you ROCK!

  • Review 79 (2019-06-05 - Rating: 5)

    Very capable, knowledgeable, friendly service representative.

  • Review 80 (2019-05-28 - Rating: 5)

    I called two other places and it took forever to get somebody give me an appointment and I just gave up. this company had people working in Wayne within two hours they were at my place fixed my problem and they gave me a great price I’ve never had better service Great people to work with. You have to be crazy not to call these people I will use them for life

  • Review 81 (2019-05-29 - Rating: 5)

    I’ve been using Johnston Air/Heating aka Sila for over 6 years and have found them to be honest reliable and very pleasant to deal with. Very happy with there service and would highly recommend !!

  • Review 82 (2019-09-11 - Rating: 5)

    Kyle was excellent! Couldn’t ask for a more professional and helpful experience. Would recommend 100%

  • Review 83 (2019-08-01 - Rating: 5)

    Kyle W. is awesome! He was on time and jumped right in to service this crucial a/c unit we have working a major golf event in NJ. I learned a lot from him about the proper way to use this unit, too. Thx Kyle!

  • Review 84 (2020-01-02 - Rating: 5)

    Prompt appointment, excellent work, and the prices are fair, Kyle was very knowledgeable and fixed the problem ASAP would highly recommend!

  • Review 85 (2019-07-12 - Rating: 5)

    Kyle your technician was great! Very knowledgeable and explained everything very clearly!

  • Review 86 (2022-06-04 - Rating: 5)

    Abraham was amazing and on time and solved our issue immediately

  • Review 87 (2020-02-18 - Rating: 4)

    Dan C did a great job patiently addressing all my questions and concerns.

  • Review 88 (2019-05-20 - Rating: 5)

    As always John and the staff were great!

  • Review 89 (2021-08-10 - Rating: 5)

    It was great. Fast, efficient and thorough.

  • Review 90 (2019-07-23 - Rating: 5)

    Very prompt. Professional and experienced technician

  • Review 91 (2020-07-31 - Rating: 5)

    Previous company came out and gave a bogus claim about a broken fan. Friendly and professional worker named Dan came out and fixed the problem by just exreacting extra gas in the compressor. Saved us a lot of headaches

  • Review 92 (2019-07-12 - Rating: 5)

    Kyle did a great job!

  • Review 93 (2020-05-05 - Rating: 5)

    Dan appeared knowledgeable and explained the need to replace units.

  • Review 94 (2019-07-12 - Rating: 5)

    Doug was extremely professional, helpful & courteous.

  • Review 95 (2019-05-31 - Rating: 5)

    Doug Murphy was very professional and pleasant

  • Review 96 (2022-04-15 - Rating: 5)

    New the problem right away very professional

  • Review 97 (2019-06-17 - Rating: 5)

    Service visit was very good.

  • Review 98 (2023-09-06 - Rating: 5)

    Good skills and professional

  • Review 99 (2019-07-03 - Rating: 5)

    Very professional,and cortios service man

  • Review 100 (2019-09-24 - Rating: 5)

    Kyle was Great

  • Review 101 (2019-08-30 - Rating: 5)

    Knowledgeable courteous efficient

  • Review 102 (2023-04-21 - Rating: 5)

    Very good store

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