Roto-Rooter Plumbing Drain Services

Photo of Roto-Rooter Plumbing Drain Services

Located in Casa grande, Arizona

Address: 502 E Cottonwood Ln #16, Casa Grande, AZ 85122, United States

Phone: +1 520-747-0600

Rating: 4.7

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water jet cutting service

Photos

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Comments

  • Review 1 (2023-12-01 - Rating: 5)

    My kitchen sink stopped draining Thanksgiving evening, so I submitted an online service ticket to RotoRooter the next morning. They called me within ten minutes and had Carlos to my house less than an hour later.Carlos was wonderful! He spent two hours unclogging our drain, cleaned everything up, and gave us instructions on how to maintain our pipes more effectively.Thank you!

  • Review 2 (2022-06-22 - Rating: 5)

    We had a backup in our kitchen sink and one of our bathroom toilets. Roto-Rooter had a plumber to our house in 30 minutes. James was professional, friendly, and hard-working. The price was extremely reasonable and after the work was done, we were confident with the warranties for the service. One week later and everything is still working great! Highly recommend and will use them again.

  • Review 3 (2023-10-31 - Rating: 5)

    Saw some roots when installing a new toilet and called Roto-rooter. They sent over Carlos the next day. Carlos found where they were coming from, and applied some treatment to reduce the likelihood of the roots coming back and installed the toilet better than it was before. Highly recommend Carlos.

  • Review 4 (2022-04-11 - Rating: 5)

    A couple of years ago I had a fantastic experience with a sewer line cleanout. The technician was friendly, knowledgeable and personable. He was great so when I needed the same service a couple of years later I went back.The second time was not so great - I had issues with the technicians professionalism. I filed a complaint on it and thought the matter settled. I wasnt intending to use the service again if I could help it.Just under three months later however, I got a really bad plug in my line which rendered both toilets and both showers unusable. Kind of an emergency situation! I didnt have time to shop around so I asked if Roto-Rooter would honor their worry free guarantee.They did! Not only that but the techs who came out that time were just as friendly and personable as the first one had been. They explained everything and did their best to get me back up and running. When they left I had a much better feeling about the company and most importantly, my plumbing was working again. I also appreciated the call after their visit to make sure everything had been resolved to my satisfaction.Sometimes problems happen with any company. How a company responds to those problems is just as important as preventing them in the first place. Roto-Rooter responded appropriately and offered the kind of customer service I hadnt dared to hope for. I really appreciate the help of the technicians and the office staff and thats why Im taking the time to write this review.

  • Review 5 (2022-04-22 - Rating: 5)

    We had a major clog and sewage backup, rooter had someone here in about an hour. Gabriel was personable, friendly, knowledgeable and professional. Do you pay a premium for Rooter? Yes, but it’s money we’ll spent for the speed and quality of service. Excellent customer service and would highly recommend Gabriel. Thanks Gabe!

  • Review 6 (2022-05-02 - Rating: 5)

    I had a leakage of water into my kitchen every time we watched a load of clothes. I contacted Roto-Rooter and they sent out Anthony immediately to repair the leak. He parked the truck in the street, which I appreciate because I have a new driveway. He was very polite, courteous and professional, he did the job quickly and put everything back in order before he left. I am very happy with the work he did, the cost was very reasonable and I would highly recommend Roto Rooter to everyone.

  • Review 7 (2022-09-10 - Rating: 5)

    My house is only a few years old and I have had the drains back up twice, now. This guy was amazing. He cleared the blockage and put a camera in the drain and found where the builder had put in the wrong type of coupling when they moved the sewer line to make room for the pool. It was a really hot day but he took his time and patiently answered all of my questions.

  • Review 8 (2022-05-13 - Rating: 5)

    Devin and his partner were efficient and professional, explained everything they were doing, told us the cost ahead of time, made sure everything was working properly before he would leave, and cleaned up after themselves. He also reassured us that there was a 60 day guarantee if there were any problems.

  • Review 9 (2022-06-10 - Rating: 5)

    Jose got to my house early, was very professional, explained what he was doing, answered my questions, didnt rush to get job done! I will definitely use these guys if needed again! Thank you so much!

  • Review 10 (2022-11-08 - Rating: 5)

    It took a couple appointments to get it done, but Joe got us flowing again. For those in AZ City, they have a t connector in line that they can use to block drainage for late payments, However, this t can catch and block normal operations. Also for consideration, if snowbirding away, run water for a few minutes to clear main line, and reduce the chance of material drying out and sticking to the drain lines.

  • Review 11 (2022-04-05 - Rating: 5)

    I thought the technician did a great job. He worked with me to answer my questions, show me pictures, was patient, and hopefully diagnose the problem. He spent as much time here as I needed.

  • Review 12 (2022-07-27 - Rating: 5)

    10 out of 10 stars highly recommend this plumbing service. Excellent response time and repair. Highly satisfied customer. Thank you Anthony for fixing our valve and leak.

  • Review 13 (2023-10-11 - Rating: 5)

    Carlos was great. Very polite and knowledgeable. Thank you for your assistance with the storm drain inspection project.

  • Review 14 (2022-05-17 - Rating: 5)

    Joseph and Armando did an excellent job. Very professional, friendly and knowledgeable. Highly recommend. Thank you Joseph and Armando.

  • Review 15 (2022-08-20 - Rating: 5)

    Had a water leak due to faucet being broken. I had ti turn the water off to my entire house. Hames finally came and had the repair done .

  • Review 16 (2022-07-20 - Rating: 5)

    Gabriel was extremely efficient, and knew exactly what to do. If I have an issue again I will ask for Gabriel by name.

  • Review 17 (2022-04-05 - Rating: 5)

    The plumber from Roto Rooter who came to my house was very professional and did an exceptional job.

  • Review 18 (2023-09-12 - Rating: 5)

    I cannot stress how much it sucks to wake up and ski across water only to find a massive plumbing issue in your home. Buttttt Im so impressed with the customer service, professionalism, education, and service provided for me today by the RR team especially Monique and Carlos. The empathy and care shown was beyond anything I could have asked for from a service company. Carlos is indeed a plumbing GOD and he was so patient with all the silly questions I had while addressing the issue. Thank you again from the bottom of my very big heart to them both for dealing with this kindly and in a timely manner. Price point was not bad at all either!!

  • Review 19 (2022-06-21 - Rating: 4)

    Roto router came out to my home quickly, got the job done, and did it for a fair price.

  • Review 20 (2022-05-09 - Rating: 5)

    Team came quickly, solved the problem correctly, acted professionally, and charged a fair price.

  • Review 21 (2023-11-01 - Rating: 5)

    Today I had your company come to change a hot water heater for my school Carlos was amazing and did a wonderful job he was very professional I just wish the office did not take so long to send him out as it was an emergency originally the office wanted us to wait and we would not have any hot water if is was not for Carlos pushing for us to get the hot water heater sooner we would have been without hot water thank you again Carlos.

  • Review 22 (2022-06-20 - Rating: 5)

    Would highly recommend this company and their technicians for any plumbing needs.

  • Review 23 (2023-07-06 - Rating: 5)

    A service tech was here within an hour. Quickly cleared the drain and was totally professional. Cost was reasonable & I would recommend this company.

  • Review 24 (2022-07-11 - Rating: 5)

    James was awesome!!!!! Got our problem taken care of.

  • Review 25 (2022-07-06 - Rating: 5)

    Kitchen sink was clogged and backed up. After calling Roto a plumber was here in 1 hour at no additional charge. Dave was very professional and informative.

  • Review 26 (2022-04-03 - Rating: 5)

    Joseph & Gabe came to my house to fix my water pipes & they did such a great job & were patient with ours problems.

  • Review 27 (2022-05-19 - Rating: 5)

    Friendly prompt and very competent technician

  • Review 28 (2022-03-15 - Rating: 5)

    James was professional, friendly and solved the problem.

  • Review 29 (2022-08-01 - Rating: 5)

    Excellent, professional service.

  • Review 30 (2022-06-01 - Rating: 5)

    Main line root clean out.

  • Review 31 (2022-07-18 - Rating: 5)

    Excellent fast service

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