Amy Home Services

Photo of Amy Home Services

Located in Carpentersville, Illinois

Address: 39 N Western Ave, Carpentersville, IL 60110, United States

Phone: +1 847-239-5771

Rating: 4.8

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrician
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-11-16 - Rating: 5)

    Amy Home Services did a fantastic job! Joshua was very friendly and professional, diagnosed our furnace issue and repaired it quickly! He showed us how to replace our humidifier pad too! We’re very satisfied and will call them again if we ever need to!

  • Review 2 (2024-09-08 - Rating: 5)

    We have been using Amy Home Services for years. My A/C failed. It was very old as was my Furnace. We also replaced the Furnace too! The install team was fantastic. I also had them replace my Water Heater which they noticed had corrosion and water sitting on top. The team arrived timely and were respectful of my home, cleaning up afterwards. They did a great job in instructing me on options available and how the equipment works. I am extremely happy.

  • Review 3 (2024-10-15 - Rating: 5)

    I have used Amy Home Services twice now, one for a plumbing issue, and another for an AC repair. They were able to come out the very next day and provide efficient and excellent service. Everyone at the company from their dispatcher, plumbers, HVAC techs, and their owner are extremely kind and professional. Stop scrolling and book with Amy, you wont regret it!

  • Review 4 (2024-10-07 - Rating: 5)

    Jake, from Amy Home Services did an excellent service. Not only it was completed with excellence but Jake shows pride on his work and he looked happy for this accomplishment. I definitely recommend Amy Home Services and if you are lucky to have Jake performing the job even better.

  • Review 5 (2024-11-13 - Rating: 5)

    Awesome service. Guys were professional, courteous, and they got the job done quickly. Probably saved me several thousand dollars down the road. Highly recommend for residential plumbing!!!!

  • Review 6 (2024-05-02 - Rating: 5)

    We engaged their plumbing services to install a water conditioning system at our new home. I appreciate the expertise and experience of the project team. The guys did an excellent job and I will continue to engage their services for HVAC, plumbing and electical projects.

  • Review 7 (2024-10-23 - Rating: 5)

    Amy Home Services are terrific. They came out when they said, explained everything to me and were really great. I would recommend them to anyone!

  • Review 8 (2024-05-04 - Rating: 5)

    We are very happy with the service we received from Amy Home Services. I was offered a same day appointment and the technician arrived within the appointment window. Brad was very knowledgeable and diagnosed the issue quickly. He explained the cause and available solutions. The work we needed was done in a professional manner and the problem is resolved.

  • Review 9 (2024-08-29 - Rating: 5)

    Work was done very professionally quick and clean there was a veryknowledgeable crew with a friendly attitude. I will recommend Amys service to my friends and neighbors. Milton Hirsch

  • Review 10 (2024-03-18 - Rating: 5)

    Had a great experience with everyone we had the pleasuring of talking to! Even just the scheduling experience was seamless and friendly. We had Jake come out and help with a few plumbing issues we were experiencing- not only did he actually arrive within the timeframe we were given he was so friendly and competent. He was able to fix the issue we were having and also stayed and made sure the job was done well! My husband and I have gone through so many providers, and Amy Home Services has just done it the best so far. Highly recommend.

  • Review 11 (2024-10-11 - Rating: 5)

    Technician was very polite and efficient . He worked on making sure furnace was working properly and asked what temperature I wanted the thermostat was set at.

  • Review 12 (2024-05-08 - Rating: 5)

    Words fail us leaving this regarding Amy Home Services!!!! It has been an absolute delight, believe it or not, with all the work we have had done by Amy....Justin, Jason, Josh, Scott...they are more like family than just your average service person...they cared about our every detail, concern and even us!!!! We will always be calling Amy for our needs because not only do they do an amazing job, but they are amazing people. Its rare to find those attributes in people these days, so Thank You all...and I really like calling and hearing how can I make you smile today Blessings to you all!!!!!Nora B

  • Review 13 (2023-12-14 - Rating: 5)

    Jake did a superior job of clearing our plugged floor drain. He had it flowing freely in no time! He was very knowledgeable, professional and friendly! I felt very comfortable with the services that Amy Home Services provided! If needed, I would call them again for our plumbing needs and recommend them to anyone who needs their services!

  • Review 14 (2024-12-05 - Rating: 5)

    Flexible with my schedule and called when they had an opening sooner than my schedule appointment. Technician was friendly, effective and efficient.

  • Review 15 (2024-08-18 - Rating: 5)

    Always professional from when you call to set appointment to when tech(s) come out. Found a water leak late at night and by morning tech was out and fixed a pipe in kitchen sealing. They are always great start to finish.

  • Review 16 (2024-07-27 - Rating: 5)

    Great service. We called last minute and were able to get an appointment very quick. Pricing was very competitive. Work was complete and left clean and tidy afterwards.

  • Review 17 (2024-06-15 - Rating: 5)

    I have used Amy Home Services for at least 10 yrs. with NO disappointment. Prompt service, and curtious techs who are very informative about the services provided. Dont hesitate to call AMYS.

  • Review 18 (2024-08-16 - Rating: 5)

    Professional. found the problem and fixed it. This is my second time using them and will used them again as needed. Recommend them to friends. Asked for plumber and got a great one.

  • Review 19 (2024-01-02 - Rating: 5)

    Well done!Appreciate their gold member plan. A/C & furnace check in the spring and fall every year for free. Discounted pricing on any cost for repair.Technicians are all great and treat your home like their own. Special recognition for Justin - he has helped at our house multiple times - solid guy and has had meaningful, long lasting solutions to issues that have arisen in our home.

  • Review 20 (2023-07-25 - Rating: 5)

    My air conditioning failed, i called Amys Home Services, they were flexible in scheduling appointment, cause was diagnosed quickly. I was able to get a quote immediately, schedule installation (not too long of wait) . My technicians Zach and Cesar were great, they took time to explain things, they were courteous and left my home very clean. They did a great job and would highly recommend them!

  • Review 21 (2024-02-28 - Rating: 4)

    We had a plumbing emergency and Amy was out very quickly. They were able to diagnose and fix the problem within 3 hours. The quality was great, however I believe the charges were a little too high for the work completed. That said, I would call them again.

  • Review 22 (2024-06-13 - Rating: 5)

    I recently had the pleasure of working with Amy Home Services for a water heater replacement project, and I couldnt be happier with the results. From start to finish, their team exhibited the utmost professionalism, expertise, and dedication to quality service.

  • Review 23 (2024-02-21 - Rating: 5)

    Outstanding service by Amy Home Services and Jake should get all the credit... Scheduling was done without a flaw and the follow up was five stars. John Krenz you truly have a great company. Thanks for being there for us in our time of need. We will be in touch in the future. Also, everyone we know will have info on Amy Home Services... Thanks again for quality work.

  • Review 24 (2023-09-20 - Rating: 5)

    We had one of our gas lines fixed by Amy Home Services. We were extremely satisfied with their service, quality of the work, promptness and their knowledgeable staff. Tim went above and beyond and even helped me fixed a problem I was having with our toilet. I’m always happy to support local businesses and it makes it so much better when the business is reliable and top notch. Definitely recommend.

  • Review 25 (2023-09-30 - Rating: 5)

    Always a pleasure dealing with Amy Home Services! Heather on the phones is great! Tim is wonderful and my favorite plumber! This company maintains my furnace and AC as well as plumbing and electrical work. I have an old house so it is very important to have resources like this. I highly recommend them! Thank you!

  • Review 26 (2024-04-26 - Rating: 5)

    Your service guy was very nice and professional. He spent serious time to find out where the water was coming from in our basement.He installed our sump pump quickly.I would recommend this company and use them in the future!

  • Review 27 (2023-11-16 - Rating: 5)

    My plumber has mastered tricks of the trade; my toilet collar/bracket was cracked and it could not be replaced without removing duct work underneath. FIXED- no warranty but best option. My main water turn off leaks slightly, outside Spicket and supply repair accomplished with solder-not shark bite. Plus now allows for more heat to the supply so no future problems. I believe it was well worth the money spent. Also communication between office/plumber and me was on spot.

  • Review 28 (2024-01-19 - Rating: 5)

    Jake was great. The hose leading the fridge sprung a leak and I was in panic mode. He explained everything in a way I understood. He was kind, honest and knowledgeable. If I need pluming work again I will definitely reaching out to Amy’s and will be asking for Jake.

  • Review 29 (2023-06-19 - Rating: 5)

    We love working with Amy Home Services for many reasons. We know they will do a good job at a fair price. I love that they do not have an up charge for weekend visits; they schedule their guys 7 days a week. On our most recent problem, we were able to make an appointment for the next morning after we discovered our problem, it was promptly diagnosed, and they came back the next day with a 2-person crew & the right tools for the more complicated than initially anticipated work.

  • Review 30 (2023-06-07 - Rating: 5)

    Thank you so much to Brad and Sam! What could have been an additional costly repair, they were able to find a way to do it another way. Ive been a customer of Amys for over 20 years. Ive had plumbing repairs, water heater install and HVAC install and repair. They are always professional and able to think outside the box to fix the problem and still keep it affordable! Love this company so much and would recommend to anyone and have! They even have a discount club. If youre smart, youll join and enjoy the savings it brings. Thanks again Brad and Sam!!!

  • Review 31 (2025-01-10 - Rating: 5)

    Justin did an outstanding job repairing our furnace issue. Very knowledgeable about furnaces and perfect customer service in assisting us with a frustrating situation. Would recommend Amy Home Services to anyone looking for assistance with their HVAC needs.

  • Review 32 (2024-05-05 - Rating: 5)

    I love Amy home services. I bought my home last year but theyve been serving the home for more than 30 years. Theyve helped me with HVAC issues and plumbing help.

  • Review 33 (2022-04-01 - Rating: 5)

    The professionalism and kindness Amy Home Services was superb. Their communication to the customer about arrival times was very helpful. They were able to install a new sump pump and backup battery within two hours. Zach and his apprentice were wonderful. We have used Amy Home Services for many years. I would highly recommend them for any of your needs. .

  • Review 34 (2023-11-07 - Rating: 5)

    We just had our annual furnace inspection. Justin, the service person (and his apprentice, Al) was cordial, efficient, professional, and very pleasant. He answered all the questions that we had. We have used Amy Home Services for quite a few years now and they have NEVER disappointed us.

  • Review 35 (2023-04-13 - Rating: 5)

    Thank you Amy Services! TC and JD did a great job replacing our Hot water heater. Never know how much you miss the it until its gone!*Update* 31MARCH2023 Again, Thank you Amy Services! The ejector pump went out and I was on travel, and my wife was home in with water in the basement. I contacted Amy Services through the Text option on their website late at night, following morning Amy Services had a Professional Technician over to replace it. I can’t say enough about a great American local company providing great services!Don’t hesitate to call Amy Services!

  • Review 36 (2024-06-15 - Rating: 5)

    In the midst of a new dishwasher install from a big box store the installer informed me I needed a shut off valve for the dishwasher only installed. I called Amy right away and got an appointment for the next day. They arrived right on time and removed the old corroded hookup and installed the new shut off—I have a VERY old house and I can always count on Amy to pull my plumbing into the 21st Century at a very fair price! I’m ready for the installer to come back and hook up my new dishwasher thanks to Amy!

  • Review 37 (2023-10-06 - Rating: 5)

    I definitely recommend joining the club. I was apprehensive but pleased with the experience, just knowing I have the name of the technician to search for his license on ILSOS was reassuring. They were on time and advised on future faucet installation- yes service fee is normal for this type of service but I joined the club because they offer one stop shop- heating cooling electric and plumbing. I signed up because my last provider raised their annual fees- stay tuned next year I will let you know how it goes.

  • Review 38 (2024-04-25 - Rating: 5)

    Needed a new AC, furnace and AprilAire and they (Justin, Jason & Josh) in one day. Everything is perfect. Efficient, clean and very friendly. Definitely use them in the future!

  • Review 39 (2023-01-02 - Rating: 5)

    We have been using Amy for five years now. We are Gold Plan members. Excellent customer service! Quick to respond. Good value. I needed an electrical inspection before a blizzard, and they sent someone in the morning and also included a free furnace inspection. They really went above and beyond for us! Thank you, Amy! Would highly recommend

  • Review 40 (2024-06-13 - Rating: 5)

    Amy technicians arrived at 8:00 AM. They were here to install new furnace and A/C. They maintained a clean work area and performed the install in the commited time frame. Answered all our questions and tested the equipment including the 2 stage furnace and A/C. Thanks. Would recommend.

  • Review 41 (2024-01-31 - Rating: 5)

    Great service, professional and nice and everything is priced up front. Brad was great in helping us with our plumbing issues. Will definitely be using Amys again.

  • Review 42 (2024-10-19 - Rating: 5)

    Hot water heater stopped heating. They promptly responded sending Jason out the same day to diagnose the issue. Turned out it was a motor they needed to order. Once they received it they sent Chris out to install it. Presto: Hot water

  • Review 43 (2023-08-26 - Rating: 5)

    Our AC broke a day before we had excessive heat warnings for index of 110. They were quick, responsive, professional, and provided quality service. They have always helped us out in a pinch! Highly recommend

  • Review 44 (2022-07-06 - Rating: 5)

    Scott was professional and extremely knowledgeable. He was not pushy and made sure the system was working properly, it took two visits and i was very happy because the bill was very reasonable. Kyla went above and beyond to make sure we received the repairs in a timely manner. She handled our call promptly and professionally. I will continue to use Amy’s!

  • Review 45 (2021-08-28 - Rating: 5)

    We had an old toilet that started to leak and basically would have needed to be fixed or replaced. We elected to replace it, and Amy Home Services brought and installed a very nice one, and even took into account the extra height of our floor to make sure everything was sealed correctly. Service tech was friendly and knowledgeable, and made sure we understood what he was doing and why. Great service - would use again!

  • Review 46 (2024-03-04 - Rating: 5)

    I have been using Amy Plumbing for my homes for the last 18 years. They have always proved themselves to be reliable, and more importantly, an honest company to deal with. Having the gold maintenance agreement has been a godsend for our needs. I would highly recommend them for you Plumbing and AC needs.

  • Review 47 (2023-02-03 - Rating: 5)

    Zach and Jason were very professional and solved my sewer issue to my complete satisfaction. They went to great length to assess my issue, even digging through snow to find a city sewer. Amys website indicates that the owner will personally answer your call after hours, and that was indeed the case when I called after 11pm to set up my service call for the next day. Amy Plumbing did indeed put a smile on my face. If you live in the Fox Valley area and have any ; Heating, Air Conditioning , or Plumbing issues, I recommend giving this local family owned company a call. Bob Issel

  • Review 48 (2024-05-11 - Rating: 5)

    Scott was very helpful. He told me what needed to be done to my furnace and he did it. He never tried to encourage me to do something I did not need done. I am so impressed to find a company capable of doing all the things Amy Home Services does. Amy came highly recommended to me, and I appreciate the recommendation. Barb

  • Review 49 (2023-07-01 - Rating: 5)

    I have been using Amy Home Services for urgent repairs in my rental home for 8 years and I couldnt be happier with the exceptional service they provide. From their outstanding professionalism and swift response to their expertise and attention to detail, every aspect of their work is commendable. They are prompt, respectful, and explain the issues and solutions clearly.

  • Review 50 (2023-03-12 - Rating: 5)

    We had a minor bathroom emergency, and they responded quickly. The serviceman listened, diagnosed the problem, answered questions, and provided options. He was well- organized and efficient. At completion, he reviewed what he had done, detailed an extra step he had completed to prevent recurrence, and cleaned up all materials. He was respectful, good-natured -- thoroughly professional. Once again, we were pleased with all aspects of the work, which is why we have been using Amy Home Services since we bought our house several years ago.

  • Review 51 (2023-04-13 - Rating: 5)

    Jason spent over an hour doing a very detailed cleaning and maintenance inspection of my HVAC unit. He patiently answered all my questions and showed me how to thoroughly clean my AC unit with the nearby cottonwood trees clogging it up frequently. His outstanding service was greatly appreciated.

  • Review 52 (2021-09-29 - Rating: 5)

    Technicians from Amy installed our new water heater, furnace and thermostat. They worked from dawn to dusk and greatly improved our set-up while they were at it, correcting several anomalies and problems, some of which had contributed to the demise of our old appliances. The installers were very knowledgeable and very competent. They cleaned up thoroughly after themselves; indeed, they left our messy basement much cleaner than it was when they arrived. Thank you Justin, Zach and your assistant! We are very pleased and strongly recommend this company.

  • Review 53 (2023-10-16 - Rating: 5)

    The team of professionals at Amy Home Services is amazing! The technicians and plumbers are exceptional and the customer service is best in class I would highly recommend them to anyone in need of their services.

  • Review 54 (2023-08-05 - Rating: 5)

    Zach has done a lot of work at both my home and my sisters home.He is great about answering questions and getting whatever needs to be done even when it gets more complicated on my older home.I have generally used the same guys to do work at the houses and that works out really well. Easy to schedule appointments.

  • Review 55 (2022-04-20 - Rating: 5)

    I have been using Amy Home Services since 2018. I recently had plumbing and furnace service done. As usual their work was done perfectly. They were punctual, professional, informative, clean and friendly. I will not hesitate to use them in the future.

  • Review 56 (2024-09-06 - Rating: 5)

    Extremely friendly and always quick to help me out! I have used them several times and will continue to do so.

  • Review 57 (2021-05-07 - Rating: 5)

    Amy Home Services was very quick to respond to our inquiry and accommodate us with a very convenient appointment time. Scott came out for our appointment....he was very friendly. We were having electrical work done and he was extremely helpful and efficient. We were thrilled with the job he did and will continue to use Amy for any services offered when needed. We are very excited to have found them and highly recommend them. Thank you Amy Home Services and Scott!!

  • Review 58 (2024-08-16 - Rating: 5)

    Amy’s is my go to for heating and plumbing! I trust them not to sell me anything I don’t need.Brad and his apprentice for plumbing and Justin for heat are the best!!Can’t say enough good about them and Amys

  • Review 59 (2020-08-06 - Rating: 5)

    Amy Services is fantastic! Although I love living in an older home, the repairs sometimes needed are not very charming. I have used Amy to repair my heating system, boiler and some plumbing work as well. Everything single time - the repair men have been very professional and excellent at their work. It gives me peace of mind knowing that I can call Amy Services anytime something needs repairing in my old beautiful home.

  • Review 60 (2022-04-09 - Rating: 5)

    Scott and team did outstanding work on upgrading our electric outlets and dedicated breakers. His experience and attention to detail on this job exceeded my expectations. Zero cutting of drywall involved and new plate in floor looks amazing and working as promised. Thank you Scott and Amy’s Home Services team!

  • Review 61 (2023-02-13 - Rating: 5)

    I somehow broke the faucet to my shower and water was running everywhere. I called several plumbing companies but none of them you come that day. I called Amy Plumbing and they came within the hour. The plumber was very courteous and explained everything as he went along. He told me the price of everything he was going to do before he did it and made sure I understood what he was doing and why.

  • Review 62 (2020-01-26 - Rating: 5)

    We have been customers of Amys home services for more than 10 years!! They have always treated us very well and the quality of service is beyond great!! We have met most of the employees and every one of them have been great to work with. They feel like family. They have installed a furnace, central air, water heater, they have done electrical work and plumbing for us also. We would never call for anyone else but Amy home services.

  • Review 63 (2022-04-13 - Rating: 5)

    The service was fast and professionally completed. My blower had gone out and was making loud noises. They came assessed the problem, and let me know that the parts were local and they would be back the next day to install it.While this is not very impressive what did impress me was they had been to my address before I owned it. They had a history of work done and work proposed on my home. They truly do make your home part of the “Amy” family.

  • Review 64 (2022-07-11 - Rating: 5)

    I had an issue with my A/C unit where it randomly began making a ton of noise, shook the whole side of the house. I have used Amy Home services in the past at my previous home and called them out to take a look. From making the appointment to letting me know when the tech would arrive the communication was awesome (front office is definitely on point). The tech that came out was extremely knowledgeable and professional. I know a little about a lot of things but when it comes to HVAC systems I know next to nothing. At no point did I ever feel like I was being upsold on anything, and I received great advice and recommendations on how to proceed. It is always great to feel like you have been given enough (and correct) info to make an informed choice especially if you are looking at spending several hundreds of dollars.

  • Review 65 (2021-01-15 - Rating: 5)

    Had an issue with our water heater, and got an appointment set up for the next day, which was good considering the holidays. Ended up replacing the water heater due to age and cost of repair. Technician was professional, courteous, knowledgeable and efficient, staying until 8:00 pm to complete the job. He even answered all of my plumbing and HVAC questions related to other concerns that I had.

  • Review 66 (2021-10-20 - Rating: 5)

    Had a plumbing issue that was luckily caught before becoming a huge problem. Zach and his team helped me out quickly and courteously, and made sure to give me suggestions on how to prevent similar situations in the future. This isnt the first time Ive used Amy Home Services, and thanks to their expertise and great customer interaction, Id call them again for future installation and repair.

  • Review 67 (2022-07-16 - Rating: 5)

    Tim did a great job installing my new water heater. The entire job was completed in a timely manner and very well done. I would highly recommend AMY Home Services!!

  • Review 68 (2023-11-25 - Rating: 5)

    We were very happy with Amys, and couldnt be more pleased. We will definitely recommend them to family and friends. 5 stars, for sure!

  • Review 69 (2022-05-20 - Rating: 5)

    I have been using Amy for 8 years and I have zero complaints. They show up on time and thier employees are always professional and respectful. They take the time to explain the problem (including why it happened) and often give me advice on how to avoid future issues. Its nice to find a company you feel you can trust to do the job right.

  • Review 70 (2023-03-29 - Rating: 5)

    Loved AMY home service! Best quote for a new water heater and water softener system. They even fixed one of our toilet valves while they were here!

  • Review 71 (2021-01-14 - Rating: 5)

    We have used Amy Home Services since moving to the Algonquin area in 1996. We have always had an excellent experience with them. Their technicians are very professional and always solve the problems. And usually on the same day if parts are in stock. Our most recent experience, during these COVID times, was very professional too. Our technician had his mask on when he arrived and social distanced. I highly recommend Amy Home Services.

  • Review 72 (2020-09-16 - Rating: 5)

    I`m very happy with Amy services. I`ve been with them around 15 yrs. I can always count on Amy to be there for me. They have installed my furnace,Ac unit and my tank less water heater over the years. Business i can trust.

  • Review 73 (2023-08-27 - Rating: 5)

    Air conditioner went out the last week, with temperatures in the higher 90, figured it would take a day or two to service it, that was not the case had Scott and his partner out that afternoon and got the air conditioner serviced. Scott and his partner were awesome

  • Review 74 (2020-01-23 - Rating: 5)

    I have using Amy Home Services for many years now, and could not be happier with their service and support. They are always quick to respond to service calls when you need them and provide professional service on all my maintenance needs, and any issues I encounter throughout the year. I would not hesitate to recommend them to anyone, and encourage you to check them out.

  • Review 75 (2020-11-17 - Rating: 5)

    I hav used Amy since moving here in 2013. They have installed new gas heater, new furnace and AC plus a water softener for me as we upgraded the house. I purchase a yearly contract from them which covers spring and fall maintenance for furnace and AC plus gets me priority on call out.I have a thermostat connected to WIFI and when heating gave problems while abroad and notified me early 2020 they came into house and fixed issue. I have no hesitation in recommending their quality and timely service particularly from Justin the tech that i use.

  • Review 76 (2023-06-21 - Rating: 5)

    I used Amy to replace 20ft of 3 in drain pipe. The job was a bear but the plumbers were outstanding! Great customer service!

  • Review 77 (2020-05-30 - Rating: 4)

    I have used Amy Home Services for several different repairs. They have always responded to a service call if not the same day, the following day. Their repair reps were always on time, pleasant and performed the repairs in an expeditious manner and found costs to be very competitive.

  • Review 78 (2020-08-05 - Rating: 5)

    The work that Amy home Services did brought our house into the 21st century. Took out the original Furnace from 1969 and Ac unit from 1980 replacing it with todays technology and efficiency. The workers that were here to do the work were courteous, prompt, professional, and experts in their fields. I am a stickler for details and they nailed every aspect perfectly. I would highly recommend Amy Home Services for any HVAC work you may need done.

  • Review 79 (2024-02-12 - Rating: 5)

    Jake and Al were great! They explained everything, fixed and found another problem I would probably have down the road and fixed that right then as well. Thank you for sending them to me!

  • Review 80 (2023-07-01 - Rating: 5)

    We had a leak coming from an upstairs bathroom leaking into our master closet and into the ceiling of a basement bedroom. We didnt discover the problem until late Friday afternoon. The ceiling in the basement had partially fallen. It was quite a disaster. After calling another plumber and getting no answer, we were able to talk to someone at Amys and get a plumber out right away. He was able to find and fix the leak that evening and another couple of problems as well. Brad did a great job! Amys has always been reliable!

  • Review 81 (2024-06-04 - Rating: 5)

    Came out in less than 30 mins for an emergency call! Always use Amy for plumbing and electrical! This thing me it was an emergency plumbing situation! Thanks Brad!

  • Review 82 (2021-06-14 - Rating: 5)

    We used Amy Home Services to have our outdoor pool heater serviced. The technician told us it was not worth trying to repair and he waived the service fee. I would definitely use Amys Home Service again and I recommend them to anyone!

  • Review 83 (2020-11-17 - Rating: 5)

    We have used Amy Services for quite a while and always very pleased with the work on our boiler system. Their techs are professional and personable and have always done a great job. I definitely recommend.

  • Review 84 (2021-11-15 - Rating: 5)

    Tim was very timely and professional, provided accurate quotes and completed the work right away. I wish I would have called years ago instead of constantly struggling with a leaking sink. Great communication and follow up from the office as well. Highly recommend. Thank you!

  • Review 85 (2023-10-14 - Rating: 5)

    The technician listened to my concerns and replaced a saddle valve that was leaking badly with a much better type of valve. He even called back a few hours later to check on his work and make sure I was satisfied.

  • Review 86 (2015-08-05 - Rating: 5)

    8/2/2015I called into Amy Home Services for an issue with my AC Unit. I spokewith John, the owner on 8/2/2015 (a Sunday) at 5:00 pm and he wasable to assist me with having a technician come to my home within 1hour..once again on a Sunday! The technician noted that there was anissue with the capacitor on my AC Unit. I followed up with John thenext day and as a courtesy, he also waived the service fee. Very goodcustomer service and if you have any questions or concerns, John, theowner, is definitely willing to help. I highly recommend checking AmyHome Services!

  • Review 87 (2021-10-27 - Rating: 5)

    Brad the plumber replaced our ancient sump pump and installed a battery back up system in case of power failure. After installation showed me pictures of the system and explained to me what I had to know about its operation and maintenance. He was great. Really appreciated his work and technical advice.

  • Review 88 (2017-02-19 - Rating: 5)

    I had no problems with Amy. I had just got back from London and of course my water heater was broken, and it was a Saturday. Called several local people but no one would come out, and one even texted me rather then return my call- so rude! I called Amy and they had someone out there that day. Water heater had to be replaced but I expected this. The gentleman that came out was kind, courteous and clean. There ended up being a slight problem with the new water heater, but they had someone out the next day to fix it. I really appreciated the Saturday call and plan on hiring Amy again when I need some plumbing things done.

  • Review 89 (2017-10-24 - Rating: 5)

    I have been using Amys Plumbing for a few years now. The technicians, that have been to my house, have all been friendly, on time (if not early) and explain everything to you. I am on one of Amys plans and had my furnace cleaned and checked today. The technician Scott, that came out today, was EXTREMELY helpful with some other issues, that he noticed that I am going to have down the road. He explained what could happen and the steps that I will need to take to correct the issues. Being a single mother of 3 boys, it was not in my budget to have these items taken care of today, or in the very near future, but will need to address them soon. He gave me some excellent suggestions, to use until I can afford the repairs that I will need and which ones to address first and what to watch out for.

  • Review 90 (2021-01-23 - Rating: 5)

    Very reliable company! When our furnace wasn’t working, Amy sent someone out in a timely manner. Same when our water heater was leaking. Thanks to the service man that was repairing our furnace for noticing the hot water heater leak.

  • Review 91 (2021-07-27 - Rating: 5)

    Called on a Sunday when my A/C went out. I was told It would be between 3 and 5 but Ed was ahead of schedule and came much earlier. He was very professional and knowledgeable. He replaced one piece that day in order to make sure i was able to have A/C and said he was going to order the new motor in the morning. I received a call the next morning stating they had the part. Ed came back out to finish the job that afternoon and all is working great. Would highly recommend.

  • Review 92 (2019-03-05 - Rating: 5)

    2nd time weve used Amy Home Services. 1st time for new tankless water heater - LOVE IT!!!! Had Zach out today to re-route drain line for after market bathroom vanity. Finished under 2 hrs and under quote. GREAT JOB! I Highly recommend Amy Home Services!

  • Review 93 (2023-11-20 - Rating: 5)

    Ive been a customer of Amy Home Services for a long time and continue to be very pleased with their work. Justin is always wonderful! Thank you!

  • Review 94 (2023-06-15 - Rating: 5)

    We have used Amy Home Services for a few years now. We have never been disappointed with the service. All of the people I have come in contact with are knowledgeable and courteous. Quality group.

  • Review 95 (2020-09-14 - Rating: 5)

    I Called Amys Home Service after another company did not respond. They came out the same day to inspect and gave me a great quote. They came out the next day and completed the job in one day. Brad was great! Thank you for the great service.

  • Review 96 (2024-05-22 - Rating: 5)

    The electrician was very knowledgably and up front with me about my electrical needs. I appreciated all of the time he spent with me explaining everything I needed to know and answering all of my questions.

  • Review 97 (2024-02-28 - Rating: 5)

    I am completely thrilled with the work you guys did ! I especially like the look of the soldierless copper joints...it is a thing of beauty. I am also thrilled to have that concrete deep sink gone. Thank you !!!

  • Review 98 (2021-01-24 - Rating: 5)

    Amy has been our HVAC company for over 10 years. They are second to none with Heating and A/C. Our most recent experience was a problem with our 10-year-old 2-stage furnace. They fixed the problem quickly and inexpensively. When we realized that something was still wrong, they were here in 24 hours (for free) and rectified the situation, exceeding our expectations.

  • Review 99 (2023-01-21 - Rating: 5)

    Tim was dispatched within a couple hours of an unscheduled call and had my bathroom shower leak fixed by replacing the old pipe within 2 hrs of arriving. Great service!

  • Review 100 (2023-02-04 - Rating: 5)

    Amy Home Services is great. Always professional and polite. Zack is the best. So friendly and always knows whats wrong and how best to repair things.

  • Review 101 (2024-01-25 - Rating: 5)

    They have done a variety of small to extensive projects at my house (electrical, HVAC, plumbing) and I have been very happy with their work.

  • Review 102 (2022-02-11 - Rating: 5)

    Zach replaced shut off valves at the water meter. He was pleasant and professional, and completed the work in great time on a Saturday evening! I will definitely be calling AMY plumbing again for the next job.

  • Review 103 (2021-12-23 - Rating: 5)

    Amy Home Service has been wonderful We pay small monthly fee and that gets us priority service. Every time we have called, we get service that day if it’s an emergency or next day with maintenance calls.Glad we joined.

  • Review 104 (2020-01-30 - Rating: 5)

    Our furnace was acting up, Justin and Brandon came out on the same day we called. They showed up on time, completed their inspection and showed me that our furnance was failing. We discussed options and were able to get a new furnance installed the next day. Installation was performed professionally and they cleaned up after the installation was completed. They helped set-up the smart thermostat and made sure to answer all our questions. Great Job!

  • Review 105 (2020-12-05 - Rating: 5)

    I had an issue with the electrical line to my well pump that left me without water. Amy Home Services was able to shuffle schedules and prioritize running a new line and updating my electrical box the same day. Everything went very smoothly!

  • Review 106 (2022-08-31 - Rating: 5)

    GREAT service!! professional, and reasonable price, I replaced the water heater with Amy Home Service, the whole team were vey responsive and knowledgeable, Id continue using Amy in the future, highly recommend!!!

  • Review 107 (2024-03-02 - Rating: 5)

    Borh plummers were courteous and professional. They explained everything to me before and after completing the job. They guaranteed the work and parts. They were careful of my furniture and made sure nothing was left damaged or dirty. I always recommend AMY Home Services. Thats why I purchased my furnace, hot water heater, etc. ....Cynthia

  • Review 108 (2021-05-08 - Rating: 5)

    My kitchen sink and bathrooms toilet were two service calls that were taken care of quickly. My daughter has had electrical issues completed with Amy.Professional, friendly, knowledgeable service.

  • Review 109 (2021-06-25 - Rating: 5)

    If I could give Amy more than 5 stars I would! Zak and Matthew were incredible! Super professional and efficient. They were very knowledgeable and answered all my questions. We’ve have other things done and we have been extremely happy. Would highly recommend this Amy!

  • Review 110 (2021-06-04 - Rating: 5)

    My water heaters control for the pilot light was stuck. I called early afternoon and was told someone could be over after 5 p.m. To my delight, a repairman we really trust and like was over in about an hour, analyzed what we needed, drove to Elgin for the part, and the entire job was done by 5 p.m.! I know I lucked out on the timing but what is important to say is that the job was done right the first time. Thank you!

  • Review 111 (2018-01-28 - Rating: 5)

    I found Amy Home Services thru my Mortgage broker. Another service wanted $2500.00 to dig up my sewer line. I called them and they sent out a technician name A. He put a camera down the line, saw a clog, released it, told me to quit using any toilet papet except Scotts bid roll, suggested for septics, but great for sewers...saved me thousands! Since, they replaced a hot water heater, installed an AC, made an emergency visit for my furnace, replaced a hose bib. Call them! Excellent service, best prices.

  • Review 112 (2021-01-05 - Rating: 5)

    Amy Home Services dealt with electric issues at our home and completed the needed work efficiently, effectively and with real professionalism. Thanks for the service and continued success! We’ll be calling again when needs arise!

  • Review 113 (2023-12-08 - Rating: 5)

    Amy Home Services did a great job when our furnace went out on Xmas eve, They sent a tech out that night. Even though the news was bad, like furnace is DOA, they made sure everything was arranged for a new install.

  • Review 114 (2020-05-30 - Rating: 5)

    Brad has been to our house twice to do plumbing work. He is a skilled plumber who does great work. He answers any questions I had and does a good job breaking down the work he is doing. I would recommend AMY or Brad to anyone I know.Mike Blunk

  • Review 115 (2021-08-09 - Rating: 5)

    The plumbers were friendly, professional, and on time. The owner reached out for feedback and listened to the feedback. I really appreciate that they truly care about their customer service. I will definately recommend and use their services in the future.

  • Review 116 (2023-08-29 - Rating: 5)

    Amys arrived in a timely matter to check our air conditioner on one of the hottest days of the year. We really appreciate their help. Thanks!

  • Review 117 (2023-05-11 - Rating: 5)

    Great service. Installed new furnace. Techs were very respectful and knowledgeable. Explained everything and took the time to answer all my questions.

  • Review 118 (2020-04-30 - Rating: 5)

    Had issue with my water ejector pump. They showed up the next day (they could of shown up that same day) and fixed my issue in an hour. Very professional company all around ... calling for appointment, following up with me to let me know they were available, and showed up on time. Recommend!

  • Review 119 (2023-07-01 - Rating: 5)

    Fast service which was appreciated. A bit pricey, which seems to be the norm, but the plumber made up for it with his professionalism and quality of work which makes a huge difference when your in situations that need immediate attention.

  • Review 120 (2022-02-20 - Rating: 5)

    They were very respectful and they really helped us out and fixed put heater, even when its very old. They also gave us a couple quotes for a new heater which is something that we will need for the future. Thank you for you guys help.

  • Review 121 (2023-12-16 - Rating: 5)

    I’m almost ready to sit for the plumbers exam! They and furnace and electric guys are great at explaining things to me. And they do a great job.

  • Review 122 (2017-10-03 - Rating: 5)

    Well I am so happy with Amy Home Services. I came home Christmas Night to the Beep beep beep of the CO detector. It wasnt the battery but the actual unit. I was at a loss, and called Amy.Sure enough the very next day they were out and replaced all the units.I am so grateful for the peace and quiet now and the education of expiration of these units.Thank you , you sure did make me smile

  • Review 123 (2024-01-24 - Rating: 5)

    My sink and faucet were replaced by Amy plumbing John did an excellent job and the pricing was reasonable

  • Review 124 (2024-02-18 - Rating: 5)

    They have been my guys for many many years no matter the problem they get it fixed. They explain everything and are very professional. Never disappointed. Thank you thank you.

  • Review 125 (2022-01-21 - Rating: 5)

    Our hot water heater broke down late at night. A technician was sent out the next morning. Took care of the issue and were back up and running. Highly recommended.

  • Review 126 (2017-02-21 - Rating: 5)

    I had a very good experience with Amy. They installed my new hot water heater and it works great. I wouldnt hesitate to use them again. Thank you!

  • Review 127 (2024-08-26 - Rating: 5)

    I just love this place. I got their insurance and it helpson the final cost

  • Review 128 (2021-12-15 - Rating: 5)

    I have used AMY Home Services for years, and have always been pleased with all they have done, from boiler repair and maintenance, plumbing work, water softener installation and service, hot water heater repair and new installation.

  • Review 129 (2021-08-05 - Rating: 5)

    Amy was over to my house in less than two hours on a Saturday and are experienced enough to bring the correct extra equipment based on my description. Very happy with the service provided!

  • Review 130 (2021-08-12 - Rating: 4)

    AMY has been servicing and updating my home HVAC and Hot Water Heater for over 17 Years! They are the best in quality service and Value.

  • Review 131 (2022-02-21 - Rating: 5)

    Professional service and fair price. Very courteous servicemen. Have used Amy several times and they take care of my repairs the right way every time.

  • Review 132 (2020-11-30 - Rating: 5)

    As always, the technician did a thorough job, was respectful of my home and answered all my questions. Amy Home Services has also conducted maintenance on my AC as well.

  • Review 133 (2024-08-18 - Rating: 5)

    Amy Home Services did excellent all day plumbing job on our home ordered our new water heater & softner in 1 day after finding a leak! Installed next day service 😀

  • Review 134 (2023-03-16 - Rating: 5)

    Brad was fantastic. He was professional, patient, and he was respectful of our home(prompt/clean work/wore shoe coverings). Thanks Brad!

  • Review 135 (2020-09-18 - Rating: 5)

    Very happy with my services. Sump pump install , new electric outlet, toilet fix, AC service. Nice folks, good work, decent price. Looking forward to furnace check time....

  • Review 136 (2021-12-08 - Rating: 5)

    The service person was great! Very professional! We are happy with our Water Heater. Thank you Amy services for helping us out. ...pat

  • Review 137 (2020-06-01 - Rating: 5)

    I only have positive things to say about this company! They came when I needed them. They worked quickly and diligently to repair the water heater with enough time for me to get to work. Will contact them for future repairs!

  • Review 138 (2021-06-01 - Rating: 5)

    Amys is The Best - We had an emergency with a flood 15 years ago and they were awesome. Since then we have belonged to their Club for discounts and priority service and I recommend them highly!!!

  • Review 139 (2020-06-26 - Rating: 5)

    We have been using them for years. Great company very, very professional. Scott is a great . He does a fantastic job on our electrical needs

  • Review 140 (2023-03-09 - Rating: 5)

    Zach did a fantastic job! Very professional. Id recommend Amy Home Services to family and friends.

  • Review 141 (2023-01-13 - Rating: 5)

    Installed a new hot water heater and fixed some other issues. They were amazing! Came when they said they would did excellent work! Thank you!

  • Review 142 (2022-10-21 - Rating: 5)

    Justin, Matt and Jake did a fabulous job very professional. Explained everything very well cleaned up when done. Very pleased with their work.

  • Review 143 (2021-08-04 - Rating: 5)

    Our HVAC went out again. They came out to take a look at it. They were quick, professional, & did a great job getting the HVAC up & running again.

  • Review 144 (2021-02-03 - Rating: 5)

    John came out for an emergency pipe break immediately. Worked through a terrible job quickly, professionally, without complaining. I would highly recommend John and Amy and have used them for years.

  • Review 145 (2024-02-08 - Rating: 5)

    Once again, Amy comes through. Professional service delivered in a timely manner AND going above and beyond to make complicated things go right!

  • Review 146 (2018-06-20 - Rating: 4)

    Good reliable service. Call about clogged pipe and was able to get an appointment and fix the same day, average price. but servicemen know what theyre doing. nice people.

  • Review 147 (2023-07-22 - Rating: 5)

    They have done a few jobs for me.Dont think they are the least expensive,but are friendly,very competent, punctual and fast.Very satisfied with the work they have done.

  • Review 148 (2020-09-10 - Rating: 5)

    Excellent service for plumbing work at my new home. I highly recommend Zack, professional & friendly! Since my home is old, I will be using them again.

  • Review 149 (2021-08-12 - Rating: 5)

    Brad and Matt were on time, quoted the work, made the repairs, and cleaned up afterwards. These young men were great! Thanks again for all your hard work and keep up the great job!

  • Review 150 (2020-01-29 - Rating: 5)

    Amy has been my heating/ac/electric service company for 23 years. They have always done a superb job and are punctual and polite.

  • Review 151 (2023-06-21 - Rating: 5)

    Our air went out on a very hot day and John got us a tech to fix the problem quickly, professionally with many tips on how to keep our air conditioner effective

  • Review 152 (2023-01-11 - Rating: 5)

    Technician was on time and very professional. Answered all our questions related to the furnace. Have added them to contacts for future maintenance on heat and A/C.

  • Review 153 (2021-01-13 - Rating: 4)

    They quickly diagnosed and repaired our water heater issues. I am always pleased by their professional service and reasonable pricing.

  • Review 154 (2022-10-06 - Rating: 5)

    The crew that installed our new furnace is fast, efficient and courteous. It was a pleasure having these pros meet our needs.

  • Review 155 (2020-03-13 - Rating: 5)

    Amy helped me with Plumbing, they made new water and drains so I could have a new utility sink, fast convenient and great quality work! Highly recommended!

  • Review 156 (2020-07-23 - Rating: 5)

    Amy Services never disappoints! They have a very talented and respectful crew who resolve all home repairs that come up! I highly recommend them!

  • Review 157 (2021-09-22 - Rating: 5)

    We use amy home services when there is a need in our home in short notice in the same week.And if we cannot find no other way to fix the problem in our house.We will call Amy Home Services,for electrical ,heating and air conditioning.

  • Review 158 (2020-07-01 - Rating: 5)

    Excellent company. Work was completed as promised. Installers we excellent. Would recommend Amy to anyone looking for a Home Services Company.

  • Review 159 (2024-02-02 - Rating: 5)

    Showed up right away after I called, diagnosed problem and fixed with part from truck. Great service.

  • Review 160 (2021-05-17 - Rating: 5)

    Efficient, friendly, on-time! Customer service rep is knowledgeable about the service repair.Was referred by my daughter who had electrical problems resolved.

  • Review 161 (2023-10-14 - Rating: 5)

    Ive used the electrician and plumber, always excellent service.Very personable and professional.

  • Review 162 (2023-05-15 - Rating: 5)

    I’ve used Amy’s for a number of Home Repairs and I’ve developed a trust for them over time.

  • Review 163 (2023-07-29 - Rating: 5)

    Zach was very professional and explained everything that was needed to be done. Will definitely use Amy again.

  • Review 164 (2023-08-04 - Rating: 5)

    Called after normal business hours and was still able to schedule appointment for the following morning! Great service!

  • Review 165 (2023-11-18 - Rating: 5)

    We have been very happy with all services we have received from Amy Plumbing.

  • Review 166 (2022-01-05 - Rating: 5)

    They replaced the garbage disposal, power rod and replaced the strainer basket. They did a great and will call them for any other plumbing needs I might have in the future.

  • Review 167 (2023-04-13 - Rating: 5)

    They came out right away and resolved my water heater issue. Very professional and timely.

  • Review 168 (2020-06-24 - Rating: 5)

    All ways professional techs. Have been with Amy Home Services over 20 years. There is no doubt about the high quality of service.

  • Review 169 (2021-08-28 - Rating: 5)

    Quick response and same day installation. Technician was very knowledgeable and efficient. I will definitely use Amy in the future

  • Review 170 (2020-08-05 - Rating: 5)

    We continue to use the services of Amy Home Services because Amy is a great organization to work with which is why we contact Amy when we need a reliable, dependable and professional service provider.

  • Review 171 (2021-04-29 - Rating: 5)

    Having them across the street is so convenient. Always responsive on time, always there, always getting the job done. I would like to personally thank the owner Jonh for that as well! Well done John👍

  • Review 172 (2023-06-17 - Rating: 5)

    Tony was great, professional and hard working. Ive used Amy before and will again.

  • Review 173 (2020-12-31 - Rating: 5)

    Although I bit high in price, the work was done correctly. The tech was very professional and took the time to show and explain everything involved. I would recommend this business.

  • Review 174 (2021-06-26 - Rating: 5)

    Great service and quality! Scott and Matthew worked on electrical switches and new lighting. Excellent work, and professional.

  • Review 175 (2019-06-29 - Rating: 5)

    Outstanding service. Quick response time. Knowledgeable, professional, and efficient techs. Very impressed with our tech Adam. Keep up the great work!

  • Review 176 (2021-11-27 - Rating: 5)

    We called Amy Services to fix a water leak in our home. Brad, our Plummer, was professional and answered all of our questions!

  • Review 177 (2021-03-18 - Rating: 5)

    These guys know their stuff and go out of their way for customers! And they are friendly and fun! I love that I can get electrical, plumbing and hvac all done with one great place!

  • Review 178 (2021-01-16 - Rating: 5)

    Justin did nice job informing me what was required for the service. I think he also did a great job servicing our heating system.

  • Review 179 (2023-12-08 - Rating: 5)

    Their service is great. They are honest, reliable, and on time. Couldnt ask for much more. Thank you.

  • Review 180 (2023-09-07 - Rating: 5)

    Was very professional. Calked and came the same day! No additional charges for same day appointment!

  • Review 181 (2020-11-01 - Rating: 5)

    Great help and install on broken water heater. Used them before and will use them again. Tech was informative and courteous.

  • Review 182 (2022-10-20 - Rating: 5)

    We were very satisfied with the repair man very courteous and explained everything to us what we needed I would recommend Amy to anyone

  • Review 183 (2020-12-30 - Rating: 5)

    The temperature in my house was 60 degrees I was so glad Amy came right away. Amy found the problem, fixed it and soon my heat was on. Thank You Amy Thank You!

  • Review 184 (2024-06-20 - Rating: 5)

    Excellent service as always!!Barb Capuzzi for Donald Justin