Roto-Rooter Plumbing and Drain Cleaning Service

Photo of Roto-Rooter Plumbing and Drain Cleaning Service

Located in Cape girardeau, Missouri

Address: 822 Enterprise St, Cape Girardeau, MO 63703, United States

Phone: +1 573-200-7284

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Language assistance
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Excavating contractor
  • Hot water system supplier

Photos

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Comments

  • Review 1 (2024-12-28 - Rating: 5)

    Ive used Roto Rooter twice for our sink drain. Service has been great both times and the guys really went above and beyond when they found roots in our drain. They also put effort into cleaning up after themselves which is really important to me. Definitely recommend!

  • Review 2 (2025-01-09 - Rating: 5)

    Most important excellent quality of service , Didnt charge me time on the road service fee . Roto- Rooter is based out of Missouri. they came after a bad snow storm, Plus they were by far very reasonable. Cheaper than the competition in Illinois .I would recommend them to anyone .The Roto-Rooter plumber( Caleb) arrived on time Very helpful he was very sincere in wanting to address my situation, with out trying to sell me services. Supervisor Tim, was informative, Great customer service, very Genuine in wanting to fix my problem. he went beyond his scope of his duties. In answering all my questions. . Tim ran camera down my Sewer lines. explained what he saw not trying to up sale me just fix my problem which they did Refreshing.....

  • Review 3 (2024-09-08 - Rating: 5)

    UPDATE September 2024: Everything was made right. I know staffing can be a challenge at times, but they found a good one in their new supervisor Aaron. The employees I had dealt with in January are no longer around. Despite not being around any longer the crew in January was great too. This is just a follow up we all agreed to. Aaron essentially inherited our issue when he came onboard with Roto Rooter and he owned it. After 9 months of ground settling we had a trench in the center of our yard. Aaron was personally outside correcting this in some of the hottest weather we have had all summer. He got our ground leveled out and hauled in a few tons of gravel to put our patio back together. Everything looks great. Just waiting on our grass to grow. Thank you to Aaron for all of his hard work. Would 100% do business with Aaron again. Great representative for Roto Rooter. I attached two photos of the finished work. We are very satisfied.Original August 2023:Our sewer pipe had issues and needed to be replaced. They did that and it works great. We have used roto rooter several times over the last few years. It was apparently being managed by a different group back then. When they did the sewer pipe in the back half of our yard in 2020 it cost about $3k. They asked us if we wanted landscaping and I declined. I figured I can spread grass seed on my own. After a few months the ground had settled about a foot below the rest of the yard and I instantly regretted not doing the landscaping option. We fixed it ourselve and moved on. Not roto rooters issues since they offered the service. Fast forward to the sewer pipe at the front of our yard having issues. This is he said/she said at this point, but the salesperson looked at the pipe and quoted us. The quote was $9k this time. We were told they would replace the pipe and put things back the way they were before they started. $9k was significanly more than what we paid 3 years ago, but I figured there was a pea gravel patio to rip out and if they were going to put it all back then i understand the price increase. We moved forward. Well this was sort of like not reading the terms and conditions on your iphone. You never know what they sneak in until it happens. I guess i should have read the contract. There was nothing in the quote about landscaping. In fact a day or so into the job they informed us that they were not landscapers and that they would do what they could do to level everything out, but they would not be putting the patio back together. They in fact do not even offer landscaping anymore. We explained our position and they said they would follow up with us in 2 weeks to see if they could level things out after the dirt settles. We had this done in early August. It is now october 27th. At this point i put it all back together myself over the last few month, but figured eventually I would get that follow up as promised. Nothing. Other issues worth mentioning. We were getting siding installed at the time they worked on the pipe. I do not know if this upset them. No one said anything and for the most part the workers all seemed to stay out of the way of eachother. A few items were broken. A few were admitted to by roto rooter and the other item they said it was the siding guys which of course the siding guys denied. Items broken included a small lawn decoration and breaking an invisible fence wire for our dog (this was clearly marked before the dig). Again these were not big issues, but I had to call them to address. Before and after pics are attached.UPDATE January 2024: There were issues with the work done last year. This time they sent Chris, Marshall, and Alex. Definitely their A squad. I cannot say enough good things about these guys. These guys worked several late nights and even came over on weekends to fix our issue. The issue is fixed and we were left with a flattened seeded yard. They apologized on behalf and will follow up.

  • Review 4 (2024-12-30 - Rating: 5)

    Everything was good quick did everything he said he did had no problems. Wonderful and fantastic job. Thank you very much. Would recommend it to my friends.

  • Review 5 (2024-09-04 - Rating: 5)

    I appreciate all the hard work your service man Aaron did for me today. It was a hard job but he didn’t complain. He was very professional and kind. He had to replace my new water heater with one of yours and then were nice enough to take it to the place I bought it so I could get a refund. I truly appreciate it!

  • Review 6 (2024-11-19 - Rating: 5)

    Arrived when expected, we’re very cordial and did an excellent job although they did have to deliver some bad news. They were informative and gave me information to plan for the future! Very happy with the service and will call them again!

  • Review 7 (2024-12-23 - Rating: 5)

    They did a great job. They were friendly and helpful. Although the job turned out to be more than expected, they were very knowledgeable and wanted to help with our problem. I appreciate all their assistance.

  • Review 8 (2024-07-19 - Rating: 5)

    The guys were friendly and professional. I literally had a crisis with shower faucet not turning off, I saw a Roto-Rooter truck next door and went to ask for help after I turned water main off.They gladly stepped right over and helped without hesitation. I actually expected them to put me on a list and have to come back later. But they didnt.We are very blessed to have has such excellent and speedy service.Thanks a million!!

  • Review 9 (2024-10-06 - Rating: 5)

    Service was great! Had quite the adventure with some things going wrong out of the control of the team (Aaron and Sam) such as a hot water heater replacement that was a dud, but the guys always came back to fix everything and take care of any follow up issues I’ve had. Hopefully there’s nothing more but they definitely guarantee the work and are kind and professional. I would use them again for sure!!

  • Review 10 (2024-07-17 - Rating: 5)

    Aaron the general manager came out on a Sunday to see my problem and sent out the technician needed Monday. Mike and help showed up on time and analyzed the situation. He explained to me how they were proceeding to repair. In the process they found out that they were going to have replace a bad valve and would have to replace the next day. Showed up Tuesday with the needed material and replaced the valve along with installing a new shower head. Aaron even showed up during the repair process to see how it was going. Sounds easier than I have written here. Mike did an excellent job and I will not hesitate to call them again. Thanks to Aaron and Mike.

  • Review 11 (2024-07-17 - Rating: 4)

    The plumbers came quickly, the owner is super nice. The plumbers didn’t seem to have much experience with dishwashers but they were able to troubleshoot the problem in question and determine everything was okay. When they put the dishwasher back in place they weren’t able to get it straight, so it sits a little crooked now.I would definitely recommend this company though just because of how responsive and reasonable they are. I think our issue was unique.

  • Review 12 (2024-08-28 - Rating: 5)

    Nick from Roto router was amazing. He came in and gave us a free estimate. He not only took the cheapest route but fixed it way faster than we thought for way cheaper and now we don’t have a backed up sewer and plumbing line and wash our clothes. Take showers and use the toilet once again For way way less than other companies estimated us not only that Nick and I had a heart heart conversation while he was working and he changed my attitude for the day in the week and I want to thank this man named Nick for being such a great addition to Roto-Rooter the plumbing community and my life recently thank you, Nick and Roto-Rooter everybody , please contact Roto-Rooter and ask for Nick or use their services. Trust me they’ll save money and be happy and fix the problem. Better than anyone for better price guaranteed.

  • Review 13 (2024-11-20 - Rating: 5)

    They were very nice, polite, and knowledgeable. They got our immediate problem fixed and are able to get us in before this weekend to fix the long term problem. They are expensive, but when you are dealing with sewer its always expensive.

  • Review 14 (2024-10-01 - Rating: 5)

    Jesse, Chris, and Mike fixed our plumbing issues with ease and neatness and they were very friendly as were Cordell and Alex when they came to check out our issues a couple days ago. So happy with the results!! A great team effort!!10/1/2024 Jacob and Caleb performed as a great working team and completed our issue quickly! They are friendly and helpful in answering our questions!

  • Review 15 (2024-12-28 - Rating: 5)

    The guys were on time. They were very professional. They fixed my plumbing issue in a timely manner.

  • Review 16 (2024-11-19 - Rating: 5)

    The men showed up on time, explained my options, and did the job. They were efficient and did not leave a mess. They kept me informed and were pleasant to have in my home. Thoroughly satisfied!!!

  • Review 17 (2024-07-26 - Rating: 5)

    The tech was quick and very helpful. He fixed the issue and provided several options and ways to help maintain and minimize future issues. Very confident in the service recieved and will use them again if needed.

  • Review 18 (2024-09-30 - Rating: 5)

    They were super helpful and went above and beyond helping me with my pipe issues

  • Review 19 (2024-09-03 - Rating: 5)

    Great service, very friendly. I was thrilled they got me in the Friday before a Monday holiday and saved my whole weekend! My tech, Nick, was stellar!!

  • Review 20 (2024-06-18 - Rating: 5)

    We had a line stopped in the bathroom, between commode, vanity & tub. I called Rooto Rooter on Saturday morning. Aaron the service man was on a call but came in a short while. He picked up the manager on the way. In a shot amount of time they had it ground out & my lines open & flowing. Great quick job!!

  • Review 21 (2024-06-19 - Rating: 5)

    Jesse A. Was so professional and so empathetic to my husband who has a breathing illness. He fixed the problem and didn’t charge us. We will definitely use him again and pass on to others what a good experience it was dealing with your company. The receptionist/ appointment setter was so friendly and patient with us explaining our problem. Again, thank you!

  • Review 22 (2024-09-15 - Rating: 5)

    Jacob is awesome , very knowledgeable, nice and professional. He was able to take care of our toilet problems today. No time waisted. We are so greatful. He replaced the pipe that was broken by the previous plumbers.We only want Jacob from now on.

  • Review 23 (2024-07-03 - Rating: 5)

    They were so friendly. They were on time, gave me an estimate on what needed to be done, and didn’t keep finding other things to fix. I paid exactly what they quoted me and it was all done the same day. They are the best!!

  • Review 24 (2022-11-30 - Rating: 5)

    They fixed my leaking kitchen sink and toilet replacing the old with newer better quality items. They arrived sooner then expected and was quick! This is the only plumbing company I trust, others are pricy and do a poor job.

  • Review 25 (2024-06-25 - Rating: 5)

    Jesse with Roto Rooter was great. Very professional and did a great job. Showed up on time. Very through. Friendly, gave us great suggestions for our hard water problems

  • Review 26 (2024-12-25 - Rating: 5)

    They did a very thorough and complete job. Courteous and knowledgeable sevice technicians.

  • Review 27 (2024-03-02 - Rating: 5)

    Called late this morning with a plumbing issue that required working in a very small crawl space. Had an appointment scheduled immediately for the same day along with text messages confirming. Cordell arrived exactly as scheduled and found the problem really quickly. He needed to call for a part to make the repair. The part arrived within minutes and in less than an hour he and Auron had fixed the problem for far less than we expected. Outstanding customer service start to finish!

  • Review 28 (2024-12-23 - Rating: 5)

    Very prompt response for plumbing issues. Technician was very courteous and professional.

  • Review 29 (2024-04-29 - Rating: 5)

    Jesse arrived on time. He shared his research on “dryer venting” and indicated ours was OK.He introduced Mike and they went to work fixing the drooping bathtub drain. At the conclusion, Jesse showed us a picture of the repair and details of their process.We are very pleased with his service.

  • Review 30 (2024-09-18 - Rating: 5)

    Nick was the best. They cleaned out the sewer main efficiently and quickly and for a good price

  • Review 31 (2024-12-10 - Rating: 5)

    Super fast and friendly service. Would definitely recommend if you’re in a pinch.

  • Review 32 (2024-05-14 - Rating: 5)

    At midnight on Saturday we heard water dripping from the downstairs toilet and the floor was flooded. We were unable to shut the water off. Rotor Rooter came right out and turned it off. The tank was cracked from top to bottom. They replaced it on Monday. I will never be able to thank Roto Rooter enough and would highly recommend them....100 stars!!!

  • Review 33 (2024-05-07 - Rating: 5)

    Cordell is hands down one of the best techs I have had come out for Roto Rooter. Second time he has been sent out to us and second time he has went above and beyond for us. Highly recommend

  • Review 34 (2024-05-10 - Rating: 5)

    The tech was prompt on time and very courteous. Polite and knowledgeable. Advised me about everything that he was doing , what was going on and what needed to be done . Cleaned the area up after he was done. I was very pleased.

  • Review 35 (2024-01-24 - Rating: 5)

    Had a pinhole leak in my copper water line. Called after hours and they were willing to come out, but it wasn’t an emergency so we set up the call for next day. Jesse came out, inspected my problem, quoted a fair price, and did excellent work. Would absolutely call Roto-Rooter again for any plumbing problem.

  • Review 36 (2024-11-07 - Rating: 5)

    Wonderful experience! Very competent, friendly, and professional. Would highly recommend!

  • Review 37 (2025-01-09 - Rating: 5)

    They did a great job. Thanks guys

  • Review 38 (2024-11-25 - Rating: 5)

    They’re very fast and polite and fixed my problems easily!

  • Review 39 (2024-01-18 - Rating: 5)

    The service and communication were awesome. The receptionist/dispatcher was polite and informative. The technicians showed up early, but made sure to check with me that it was ok and I was home. They explained the options and prices, were wearing their masks when I opened the door, and completed the job quickly and cleanly. While I hope I dont need to call them again, I wont hesitate to use them.Update: 1/17/24 They still do good work.

  • Review 40 (2024-03-04 - Rating: 5)

    Two guys came to open our blocked drain. They did a good job and did not leave a mess. They were courteous and polite. They explained the job they completed. Thanks Roto Rooter.

  • Review 41 (2024-11-23 - Rating: 5)

    Technician was great to work with and I will recommend Nick to anyone!

  • Review 42 (2024-11-30 - Rating: 5)

    Very fast response time for appointment. Excellent service.

  • Review 43 (2023-11-20 - Rating: 5)

    I had a slow drain on my bathroom sink. I received a call from Cody in the morning asking my problem. He told me he was sending Jesse. They both were very professional and Jesse did a Awesome job fixing the clogged pipe!!

  • Review 44 (2024-03-21 - Rating: 5)

    Staff were courteous and professional. They did a good job explaining what they were up to. They finished their work quickly and didnt make a mess. Highly recommended.

  • Review 45 (2023-12-19 - Rating: 5)

    We cannot THANK Cody enough for coming out and getting our drain unclogged!! He does the job like a saint and the fact he cleaned up the mess after impressed us SO much along with how friendly and professional he was. If you ever need any plumbing or repair work, PLEASE ask for Cody or Roto-Rooter in general!!

  • Review 46 (2024-10-15 - Rating: 5)

    I was at work and they came out and fixed the issue. My wife was super please with how professional and kind they where

  • Review 47 (2021-05-02 - Rating: 5)

    We were very impressed by Will’s professionalism and helpful nature as he figured out and fixed our plumbing issue. What we initially thought was a blockage in the main line from the house, turned out to be easier problem to both fix and prevent. We were very happy with the entire experience with Roto-rooter, from the beginning of the call through the cost of the service. We highly recommend them.

  • Review 48 (2024-01-26 - Rating: 5)

    Jesse did a wonderful job taking care of my problem. Jesse was very efficient and any questions I had he was able to answer. Great customer service.

  • Review 49 (2024-02-09 - Rating: 5)

    Cordell was wonderful in assessing the problem and clearing the drain in a very efficient manner. We will be contacting Roto Rooter again for any plumbing issues.

  • Review 50 (2022-12-28 - Rating: 5)

    Our pipes froze during the cold snap and our shower handle busted. We called Roto-Rooters and Bobby and Jesse came out about 30 minutes after we called! They tried multiple times to fix our problem and they were worried it was a bigger job than they expected. But shoutout to Jesse who wanted to try one more time and fixed the issue!!! They were so friendly, treated us with respect and even learned our cats names! Will definitely use them in the future!!

  • Review 51 (2024-07-12 - Rating: 5)

    Quick service call and job done same day in 2 hours. Excellent work

  • Review 52 (2024-08-16 - Rating: 5)

    Same day service. I called in the morning to see about getting a to water heater replaced. Aaron arrived at the appointed time to check things out and to see if there were other plumbing needs (which there was). He gave me the options and prices. The work crew arrived earlier than the anticipated scheduled time. Not a problem for me. They replaced the water heater and the outdoor hose bib. This is the second time I have used Roto-Rooter for a water heater. They have really good service!

  • Review 53 (2024-06-24 - Rating: 5)

    They were very courteous and professional! I am extremely happy with the service they provided!!

  • Review 54 (2023-02-10 - Rating: 5)

    Bobby was pleasantly helpful. They got the job done quickly. He also checked back in with me to see how things were going. I really appreciate the personal touch that was provided!

  • Review 55 (2024-12-02 - Rating: 5)

    Roto-Rooter technicians were very well trained and used excellent equipment. Job performed in a timely manner.

  • Review 56 (2024-01-30 - Rating: 5)

    Cordell was very friendly professional and got the job done very quickly Im so happy with my experience with Roto-Rooter thank you so much

  • Review 57 (2023-01-02 - Rating: 5)

    There are not enough words to say how appreciative I am of Technicians Trevor and Bobby of Roto Rooter Cape Girardeau. They went the extra mile to quickly help me and my familyget my bathroom back to full service again. They were very professional and truly miracle workers. Thank you so much for having such fine employees like Trevor and Bobby. They are a blessing and good employees and services are hard to hard to find these days

  • Review 58 (2024-04-10 - Rating: 5)

    Had Alex out to help with a basement drain that wouldnt go down, he was able to identify the issue and offer a resolution. Thanks for the great service, Alex.

  • Review 59 (2024-11-27 - Rating: 5)

    Quick response and fixed the problems. Gave multiple solutions to problems. Polite and courteous staff.

  • Review 60 (2024-10-02 - Rating: 5)

    My experience with this company was amazing! Nick was very professional and took the time to make sure the problem was taken care of! I signed up online for a time at night and they came the next day! Great service!

  • Review 61 (2022-07-21 - Rating: 5)

    Our technician, Trevor C. did a great job. He did not give up until he fixed the problem. He was very friendly and knowledgeable about all our plumbing needs. I will recommend Trevor and Roto-Rooter to everyone.

  • Review 62 (2024-06-17 - Rating: 5)

    These guys ar the best. They come in, get the job done, no fuss and no muss. Thank you so much.

  • Review 63 (2022-06-28 - Rating: 5)

    Will/Trevor and crew have done an amazing job tackling the challenges they faced with our older home. The first service months ago was establishing a much needed outside clean out pipe. They utilized all their equipment and knowledge to investigate how our plumbing was routed which was a time consuming and labor intensive task. They explained everything to us during the installation and were honest about future repairs we would be needing. Just last week the situation required another visit from them and we didnt hesitate to call. Will and Trevor and crew again answered our call in a timely, professional manner. We appreciate their services rendered and wouldnt hesitate to use Roto again.

  • Review 64 (2020-09-08 - Rating: 5)

    Roto-Rooter is a great business and I will continue to use them. Will was my technician and he had the available time to fix multiple projects that needed maintenance done and he tended to all my issues in the same day. I am very please and satisfied with their services.

  • Review 65 (2024-03-19 - Rating: 5)

    The employee that worked on my outside water spout was very professional and polite! Great at improvising to solve a problem! Highly recommend!

  • Review 66 (2024-08-09 - Rating: 5)

    Superior customer service from start to finish. The employees are very knowledgeable and easy to talk to. I called to get an appointment, they got out to my house same day and fixed the issue. They also discussed things that could be done to my system to prevent any problems i might have in the future. I would absolutely recommend these guys to anyone having these type issues!!!

  • Review 67 (2022-12-29 - Rating: 5)

    Bobby and will came soon after I called They were professional and talked me through the thing that they had to do to repair my pipes they were respectful and very polite They done an excellent job and did not take them long.

  • Review 68 (2024-05-17 - Rating: 5)

    Very knowledgeable and great to talk to. Will definitely be using this for all my drain cleaning needs going forward!

  • Review 69 (2022-03-22 - Rating: 5)

    I recently had occasion to call on Roto-Rooter Plumbing because the drains in my home backed up. I called on a Saturday morning and was able to schedule an appointment within 2 hours. I received a text confirmation and was sent a picture and short bio of the technician who would be coming to my home. Very convenient!My technician was named Dave D. and he was charming and got us set right in no time. While I had him here, I spoke to Dave about a low water pressure issue that has been causing us some real concern and he kindly looked at a few common causes, but then offered to help us set an appointment for another technician - a specialist - to come out and look into it. So I scheduled for a second visit to address the water pressure issue.Will G. was the name of our second technician. I had assumed that there would be a service charge just to come to the house, but the first thing Will did was reassure me that there was no fee for an estimate. He said that he wished more people knew that. Me too! I would have called so much sooner!It turned out that our issue was easily solved with a valve adjustment. I could not believe that an issue that we had tolerated for so long because I was afraid of how much it might cost to fix, was solved at no charge at all!!But even if there HAD been a fee, knowing would have been better than waiting for literal years - basically taking turns using the water, having the washing machine quit working suddenly because the water pressure was too low, you know the drill - but estimates are FREE! And thats worth knowing!I will call Roto-Rooter next time I need a plumber. Thank you so much to Dave D. and to Will G. for your excellent customer service!

  • Review 70 (2021-11-24 - Rating: 5)

    Trevor and Torey were very professional, they were prompt assess and diagnose my plumbing problems. I was very impressed with swiftness of totally resolving the problems! I could not thank them enough for their kindness and consideration they both showed me at a desperate time. I truly thank them for their hard work.

  • Review 71 (2024-12-12 - Rating: 5)

    Excellent service. Technican extremely helpful!

  • Review 72 (2021-01-07 - Rating: 5)

    First off, not only did the technicians, Will and Trevor, arrive quickly but they were professional and polite. After I explained what had happened with the sink drain, they inspected it and quickly replaced the items that were damaged. They also helped with a drain issue in the basement for the washing machine. I would recommend service from both these technicians if I had an option to request them everytime.

  • Review 73 (2022-01-25 - Rating: 5)

    Will contacted me prior to the scheduled time allotment. I was available and he arrived shortly after. He diagnosed the problem and fixed it.Roto-Rooter was professional and was able to make a repair within 25 hours.IWould highly recommend using this company!!

  • Review 74 (2024-02-02 - Rating: 5)

    They showed us our problems and gave us a quote. They also gave us some options and information on discounts. They were very courteous, friendly and professional.

  • Review 75 (2022-08-17 - Rating: 5)

    We called for service on a kitchen draining issue, and we are so appreciative Trevor took the appointment: he is kind, remarkably knowledgeable about plumbing, happy to answer any questions we had, and quickly putting together an estimate for what ultimately needs to come next. Highly recommended and would consider ourselves fortunate to receive his plumbing assistance again.

  • Review 76 (2023-01-06 - Rating: 5)

    Cape Girardeau Service: We had to replace a pump in our house on a Friday! Trevor and Bobby S. (technician) came to look at the problem. They went to Lowes to find the pump we needed and ordered it due to it being out of stock. They fixed it ASAP (when the pump came in). Bobby S. came and installed the new pump and took out the old pump without issue. Both are very friendly, professional, and know what they are doing. I always use Roto-Rooter for plumbing needs because of their amazing service.

  • Review 77 (2022-03-27 - Rating: 5)

    I had my reading glasses dangling from the neckline of my t-shirt and they accidentally fell into the toilet and got flushed. I was worried they would get stuck and cause the toilet to back up but wasnt sure who to call or what to do. I asked for recommendations on Facebook and a few of my friends suggested that I call Roto-Rooter, and that I ask for Dave by name. I did, and I can understand now why they recommend him so highly. He was polite, professional, and thorough. He explained what he was doing, left the bathroom spotless when he was finished with his work, and was in and out in a very timely way. He was even kind enough to humor me when I asked if I could snap a picture to send to my husband to let him know the offending glasses had been retrieved without causing damage or repercussions. This one experience with Dave and Roto-Rooter was positive enough that I have added them to my speed dial and they will be the first call I make with any future plumbing or sewer repair needs. I will also join my friends in highly recommending Dave to anyone looking for plumbing services.

  • Review 78 (2022-09-29 - Rating: 5)

    Had a issue with our plumbing lines backing up in our bathtub and toliet in the middle of the night. Called Roto rooter and Bobby showed up at 3 in the morning and took care of the issue. Can’t recommend them enough. Thank you Bobby for making the long trip down to take care of it. Will definitely be using Roto Rooter again

  • Review 79 (2020-09-29 - Rating: 5)

    Needed help with installation of a faucet. David & Nick team came out quickly, worked efficiently and were very professional and kind. Can’t beat their price either. Would recommend Elliott’s team and will use them next time we have a plumbing issue arise.

  • Review 80 (2022-11-14 - Rating: 5)

    I literally know nothing about Plumbing and had an issue with my T&P Valve on my water heater. Bobby on the on call tech went above and beyond to help me late Friday Night. Very professional and would recommend to anyone. Definitely a business I would use again.Thanks

  • Review 81 (2024-12-25 - Rating: 5)

    Awesome I would gladly recommend them …

  • Review 82 (2022-04-28 - Rating: 5)

    Will G and the gentleman with him were very nice. They were very good at what they do. On time as promised and very quick to get the repair done. If I need a plumber in the future I will be calling Roto-Rooter for sure.

  • Review 83 (2022-01-24 - Rating: 5)

    Trevor was here did a wonderful job. Very respectful guy explained things to me very well and I would like to thank him as well as the woman that call me back she was very respectful as well I really like the service. I would recommend this company to anyone.

  • Review 84 (2024-02-07 - Rating: 5)

    The technicians that came out were very professional. Had a very good experience with them. Will definitely use them again.

  • Review 85 (2021-02-02 - Rating: 5)

    My main line was 100% blocked. Will and Trevor came out to diagnose the issue and give the estimate. They strongly suggested installing a cleanout and the hydro jet. A few weeks ago, they pulled my toilet and tried to auger but I had way to many 90 degree turns for that to work. They came yesterday, installed the cleanout, hydro jetted the line, and filled in the hole. The entire time they were professional yet good humored and friendly. They didnt seem to mind me wanting to learn more about plumbing and explained what they did as they did it. As far as ordering the service, I called, got scheduled and they showed up at the beginning of the estimated time each time. I will always call Roto-Rooter when I need help in the future.

  • Review 86 (2020-08-06 - Rating: 5)

    Roto-Rooter in Cape Girardeau, MO, is an outstanding company! From the phone call to request service until the service was completed, excellent!! Somebody actually answered the phone when I called ... I received a reminder message the day before the appointment, a call the morning of the appointment, a message with a picture and short bio of the technician (Will) when he was on his way!!! Will is extremely professional and pleasant! He asked questions to ensure he was well versed with the issues ... then went to work.He roto-rooted pipe from my home to the curb. I selected the more expensive procedure (%350) that roto-roots with a camera!! He let me view the inside of the pipes ... it was very cool! In addition to getting the pipes roto-rooted. I am now aware of the pipes condition and future repairs that may come my way.Will also diagnosed another plumbing issue Im having. He was able to explain what needed to be done and quoted me a price. He was also able to schedule a return date, right there on the spot!! I am definitely using him again! Great, great people and organization!!!

  • Review 87 (2021-12-29 - Rating: 5)

    The guys were very knowledgeable, courteous and professional. Dave and Trevor were very helpful and willing to answer all my questions and let me know what they were doing while doing it. They were able to tell me what was causing the issue and supply an estimate on what it will take to fix it. They worked very well together and the humor they both showed was a much appreciated in todays negative society. Im very pleased with my experience.

  • Review 88 (2022-08-12 - Rating: 5)

    We recently had to call Roto Rooter and a technician named Bobby came out and fixed our problem so quickly! He was polite, helpful, and knew exactly what was wrong with our home. We will definitely be using Roto rooter for all future issues because of him. Thank you Bobby!

  • Review 89 (2024-08-23 - Rating: 5)

    Nick is super nice and did a great job for us!! I will definitely call them again for any future plumbing or septic needs

  • Review 90 (2022-01-01 - Rating: 5)

    I had an issue with my plumbing down in my basement on New Year’s Day and Rotor-Rooter was very helpful. I had a gentleman by the name of Trevor who was over to to help me out with-in an hour. He fixed all my problems, was very professional and efficient and I would definitely recommend his services to a friend or family member. 10/10 !

  • Review 91 (2021-06-14 - Rating: 5)

    Will and Travis are knowledgeable and trustworthy. Im new to the area. I am glad I found help I can count on. They worked hard and fixed all my issues. The office staff is also very responsive and friendly.

  • Review 92 (2021-08-29 - Rating: 5)

    The call center is in Springfield and they connected me with the local technician. They were very responsive and updated regularly with the appointment. Trevor the technician was very friendly & professional. Trevor explained the process and explained what he was seeing through the whole process of unclogging my sewer. He then out of his own curiosity ran a camera through my line and linspected it while letting me watch. Since he did this I was able to see where my line ran (opposite of what I thought) and I was able to see it was in great shape. The cost I felt was fair especially for a Sunday and for traveling around 15 miles from his headquarters.

  • Review 93 (2024-08-01 - Rating: 5)

    The plumber, Cordell, was very polite and friendly. He and his helper explained everything and gave me a price that didnt change. The service is even guaranteed for 3 months. Also, thank you for tolerating the dogs continuous barking. He was excited about our guests.

  • Review 94 (2024-07-19 - Rating: 5)

    Contractor was very courteous and was able to quick unclog the drain

  • Review 95 (2021-12-03 - Rating: 5)

    Dave was great, very timely, professional, and knowledgeable about his job. Roto rooter is always quick to get technicians out to your home, and they should be proud to have great techs like Dave.

  • Review 96 (2023-12-31 - Rating: 5)

    Jesse from roto rooter was pleasant, professional, and fast. He should be considered a valuable employee!

  • Review 97 (2020-11-02 - Rating: 5)

    This is by no means an objective review. My family owned and operated Roto-Rooter for 40 years until my Dads passing in 2019. We could not be more pleased with how Will and company have operated since taking over. We have personally used them to unclog some our main sewer lines and bathrooms and everything was handled with the excellence, quality and friendliness that has been associated with Roto Rooter.

  • Review 98 (2022-08-26 - Rating: 5)

    Bobby and Will were excellent, professional, and quick with their service call. Will definitely use Roto Rooters service again, as long as I can get these 2 back again.

  • Review 99 (2021-12-09 - Rating: 5)

    Dave D and Will G are very professional in their work. They were both super friendly and the work they performed was done at the highest level and in a speedy manner. I would definitely recommend!

  • Review 100 (2022-06-09 - Rating: 5)

    Installed a new toilet. Will did a great job and made some much appreciated suggestions for our new bathroom. On time and just the nicest guy. He even carried in the new toilet from my trunk for me! Thank you Will.

  • Review 101 (2024-12-13 - Rating: 5)

    You guys did a great job

  • Review 102 (2021-09-14 - Rating: 5)

    Trevor arrived ahead of scheduled time. He was to unclog sink drain in a very small bathroom. His equipment would not fit through the narrow door opening so he had to get creative to use the peer snake from a bit of a distance. All went very well.

  • Review 103 (2023-12-16 - Rating: 5)

    Alex solved my drain problem and also checked on the condition of the pipes. Excellent service from courteous and friendly staff!

  • Review 104 (2024-01-20 - Rating: 5)

    Jesse did great work and very professional. Would recommend for all plumbing work.

  • Review 105 (2024-09-28 - Rating: 5)

    Jacob arrived right on time, and was very professional. He checked out the leak and determined it was due to the failure of the wax ring. So much better than what I was afraid of and thats why you call the professionals, so you know for sure!

  • Review 106 (2022-07-03 - Rating: 5)

    After a couple of rescheduled and a delay, they got the job done. They were very professional and didnt leave a mess. I was very pleased with their work.

  • Review 107 (2022-07-28 - Rating: 5)

    Trevor and Jesse were great they really help me out of a tight spot and were kind and respectful. Cant say enough good things about these two.

  • Review 108 (2024-02-06 - Rating: 5)

    The technicians found the issue, fixed it, and cleaned up. All team members were very polite and answered all my questions. Thank you!!

  • Review 109 (2024-11-14 - Rating: 5)

    Great service! Friendly staff!

  • Review 110 (2024-03-02 - Rating: 5)

    Awesome service and very friendly technicians. Did a great job and had very little mess to clean up!

  • Review 111 (2022-08-12 - Rating: 5)

    Awesome company. They were quick to help, understanding, and polite. Highly recommend them to anyone down in the dumps.

  • Review 112 (2024-02-13 - Rating: 5)

    Both Cordell and Alex were very nice and went to extra steps needed to find my problem.

  • Review 113 (2023-12-29 - Rating: 5)

    Jesse was amazing and got the job done quickly. Would absolutely recommend!

  • Review 114 (2021-04-14 - Rating: 5)

    From the beginning with setting up services to Trevor C. in person, I was highly pleased with it all. Trevor was pleasant and informative. I would recommend roto-rooter to others.

  • Review 115 (2021-08-27 - Rating: 5)

    The technician, Trevor, was informative. professional and friendly. Repair was done quickly and efficiently. Highly recommend Roto-Rooter!!!

  • Review 116 (2024-04-19 - Rating: 5)

    Jesse did a fantastic job at installing my water heater.

  • Review 117 (2024-06-12 - Rating: 5)

    We are pleased with the service provided by Mike and Johnny. Professional, on time and efficient. Would definitely call Roto-Rooter again if plumbing service is needed.

  • Review 118 (2021-10-05 - Rating: 5)

    Trevor and Will were very professional and I highly recommend this company. I need some sewer repair done and will definitely use this team!

  • Review 119 (2024-02-02 - Rating: 5)

    The guys were very professional and took care of my issue immediately.

  • Review 120 (2024-04-16 - Rating: 5)

    Excellent customer service and quality work performed. Very impressed!

  • Review 121 (2024-07-03 - Rating: 5)

    Great experience Knowledgeable and professional service Highly comnend

  • Review 122 (2024-01-17 - Rating: 5)

    Plumber was excellent, reasonable price for service and impressive response time!

  • Review 123 (2024-08-13 - Rating: 5)

    Very responsive to emergency needs. Very professional.

  • Review 124 (2024-04-03 - Rating: 5)

    Jesse is highly trained, professional, and conscientious in his work.

  • Review 125 (2024-07-25 - Rating: 5)

    They were great, took care of the problem, were thorough, friendly and professional.

  • Review 126 (2020-09-29 - Rating: 5)

    Professional and punctual. Very friendly and walked you through the process and let you know everything that was being done.Will definitely recommend their services to family and friends.

  • Review 127 (2021-10-28 - Rating: 5)

    Very timely when no one else would call back. Very instructive on what the problem was and how to fix it where it make sense to a non-plumber. Very impressed.

  • Review 128 (2020-12-18 - Rating: 5)

    The gentlemen came as scheduled, worked efficiency and resolved my issue. Plus they were nice and cleaned up after themselves.

  • Review 129 (2024-03-26 - Rating: 5)

    Good guys. Did the job, cleaned up, and gave service advice.

  • Review 130 (2024-05-17 - Rating: 5)

    They were very helpful and answered all my questions. Very pleased!!!

  • Review 131 (2024-03-07 - Rating: 5)

    This is an awesome service and the tech is/was awesome as well. This company has been to my home a few times and each time the service was a welcoming experience. I truly do appreciate you all , keep up the GREAT SERVICE .

  • Review 132 (2024-03-14 - Rating: 5)

    Very friendly, and on time. Told me what I should do to avoid this problem again. He got the job done with no complaints.

  • Review 133 (2023-12-16 - Rating: 5)

    Alex and his trainee did a great job, and did the job quickly and efficiently.

  • Review 134 (2024-01-15 - Rating: 5)

    Very efficient. Get right down to the problem very respectful and friendly service.

  • Review 135 (2024-04-08 - Rating: 5)

    Jesse was outstanding, he went through my plumbing needs, reviewed all the safety requirements, and gave me a reasonable quote. Will do business again.. They installed my waterheater and did a great job.

  • Review 136 (2020-12-16 - Rating: 5)

    From the first call to the end of the visit all the staff was helpful and answered all of my questions. And I was able to get same day service!

  • Review 137 (2024-02-27 - Rating: 5)

    Thanks roto rooter for the service an honoring your warranty

  • Review 138 (2024-05-20 - Rating: 5)

    Aaron Stroud & Mike Crowe delivered highly professional service.

  • Review 139 (2024-07-10 - Rating: 5)

    Quick response, experienced friendly technician.

  • Review 140 (2024-08-30 - Rating: 5)

    Timely and job well done.

  • Review 141 (2021-01-28 - Rating: 5)

    Will was very helpful, answered all of my questions and cleaned up after he was done! Excellent service!

  • Review 142 (2023-12-30 - Rating: 5)

    Outstanding customer service and very knowledgeable and explained everything and every step of process.. Cordell and Alex went over and beyond. Thank you so much for fixing our issue.

  • Review 143 (2024-08-08 - Rating: 5)

    Great customer service..!

  • Review 144 (2024-04-19 - Rating: 5)

    Very happy with the quality work and professional and friendly service. Thank you.

  • Review 145 (2024-01-03 - Rating: 5)

    The two gentlemen did a fantastic job. They went above and beyond to provide a good service.

  • Review 146 (2024-03-16 - Rating: 5)

    He had gotten the problem fixed, informative and polite.

  • Review 147 (2024-04-24 - Rating: 5)

    Excellent service. Reasonable prices.

  • Review 148 (2024-01-31 - Rating: 5)

    They came and did a great job.

  • Review 149 (2024-04-01 - Rating: 5)

    Quick and courteous! Reasonably priced

  • Review 150 (2024-03-19 - Rating: 5)

    Great service with a smile! Thanks

  • Review 151 (2024-02-22 - Rating: 5)

    Timely and friendly. Problem resolved!

  • Review 152 (2024-10-13 - Rating: 5)

    Did great!

  • Review 153 (2024-07-23 - Rating: 5)

    Prompt, helpful and courteous

  • Review 154 (2024-02-20 - Rating: 5)

    Fix the problem, fast and efficient would recommend

  • Review 155 (2020-08-15 - Rating: 5)

    What a great company! Have hired them any time we run into a plumbing issue and they never disappoint with being professional and efficient. Will did great work at our home and discovered something we were not even aware of - saved us from a potential future issue! He took his time to make sure we were aware of the tests he was running and why. He even took a look at bathrooms we’d like remodeled and explained how they could assist when needed. Kathy was also so pleasant to deal with! Keep up the great work!

  • Review 156 (2024-03-14 - Rating: 5)

    Great service, very professional

  • Review 157 (2023-10-18 - Rating: 5)

    Great service and always responsive.

  • Review 158 (2022-01-03 - Rating: 5)

    Will & Trevor were quick to respond to our concern, target our problem & repair a new water heater. They showed knowledgeable concern & were very friendly.

  • Review 159 (2020-06-10 - Rating: 5)

    Could not have asked for better service and value. Thank you Will Grubbs.

  • Review 160 (2021-04-06 - Rating: 5)

    Everyone, from the receptionist to the technician, was extremely friendly and helpful.Trevor, the technician, was able to get to our problem earlier than originally expected. He was very professional and knowledgeable. I am so happy I called Roto Rooter to fix our problem. They made it easy and painless. I highly recommend them.

  • Review 161 (2021-10-11 - Rating: 5)

    Technician, Trevor, was professional, friendly and knowledgeable. No one wants to have to spend money to clear a sewer drain, but he made it as painless as possible.

  • Review 162 (2022-01-24 - Rating: 5)

    Best plumbing service I received! Dave and Jordan servicing the Cape Girardeau area were very knowledgeable and helpful in resolving my issues. They did an amazing job fixing my plumbing issue and I will definitely be using them for all my plumbing.

  • Review 163 (2021-06-15 - Rating: 5)

    I had left a message on Sunday late evening. They returned my call on Monday morning and was here with-in a couple of hours. Very pleased with their service and very reasonable.

  • Review 164 (2023-12-22 - Rating: 5)

    Fast, friendly, and competent.

  • Review 165 (2020-09-04 - Rating: 5)

    Will assess my drain problem and handled the clogged quickly. The whole process was very direct and I knew exactly what I was getting and what I was paying before the service. I highly recommend Roto-Rooter.

  • Review 166 (2020-06-05 - Rating: 5)

    Called Roto Rooter in Cape, and I got Will as my technician!! He was very professional and friendly, and promptly fixed our clog. He did a great job!!!! Thank You!!!!

  • Review 167 (2021-06-08 - Rating: 5)

    He was Professional, friendly, and efficient!

  • Review 168 (2020-07-09 - Rating: 5)

    Excellent service guys came out the next day and fix the problem right away thank you

  • Review 169 (2024-02-06 - Rating: 5)

    Amazing service!

  • Review 170 (2021-10-09 - Rating: 5)

    Wonderful service!

  • Review 171 (2025-01-12 - Rating: 5)

    Sam D was great! He was super nice and was quick with his service. He made sure to leave my basement just like he found it, clean!

  • Review 172 (2025-01-12 - Rating: 5)

    Great job! Love this company. They really care. Refreshing in today’s world!

  • Review 173 (2025-01-09 - Rating: 5)

    The technicians were very friendly and knowledgeable, explained everything that needed to be done and took the time to make sure no mess was left behind. Will gladly use thier services again.

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