US Home Exteriors

Photo of US Home Exteriors

Located in Burlington, North Carolina

Address: 2858 Rob Shepard Dr, Burlington, NC 27215, United States

Phone: +1 888-282-6244

Rating: 3.9

Services

  • Online estimates
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • LGBTQ+ friendly

Categories

  • General contractor
  • Contractor
  • Patio enclosure supplier
  • Roofing contractor
  • Siding contractor
  • Window installation service

Photos

Comments

  • Review 1 (2023-12-01 - Rating: 5)

    Once materials arrived they did install in 2 days. Installers were very professional and communication was excellent. Im sure I will enjoy the addition to my home

  • Review 2 (2023-12-05 - Rating: 5)

    I love what US home did for my home it made it look more expensive and I feel like a queen when I’m outback sitting on my deck. Mr. Macy and the rest of the crew were outstanding I thank them very much. I am so proud of what they did for me..

  • Review 3 (2023-08-08 - Rating: 5)

    Excellent service. We used US Home Exteriors in 2015 to install gutter guards on our home. Called them recently about adding guards to our outbuilding and our sunroom. They replied promptly and were able to install both within a week. Very professional , prompt and willing to listen to our needs.

  • Review 4 (2024-04-04 - Rating: 5)

    We love our new deck cover! Our experience with US Home Exteriors was wonderful from start to finish. They are experts at what they do and their attention, response and customer service went above and beyond.

  • Review 5 (2020-03-04 - Rating: 5)

    My sales rep Ben is the greatest. Works with you and very knowledgeable. I had the gutters done first and I think that was Shawn Then I had them do the 4 big windows and that was Brian and his crew and they were awesome. Getting ready to let them do some more. Update is they have been in touch with me and are going to correct the mistakes that the other crew made. The other worker had misled the company about how knowledgeable they actually were. So the crew that did my original windows are going to correct things.

  • Review 6 (2021-05-03 - Rating: 5)

    We recently used US Home Exteriors to replace fifteen of the original windows on our 1947 home, they are easily the best contractor we’ve ever used. Their sales rep worked with us to stay within our budget and find us windows that we could be happy with, their projector coordinator was super responsive and kept us informed of key things throughout, and the install crew was courteous, professional, and made sure they got the job done right and that we were happy with it. I cant recommend them enough!

  • Review 7 (2019-02-22 - Rating: 5)

    Our house was built in 1964, and we bought it in 2013. When we bought it, we did major renovations. US Home Exteriors tackled the job of putting gutters on our house. Based on the age of the house, fitting and matching the gutters was not an easy task. US Home Exteriors gave us a very reasonable quote and did a great job of matching the color and fitting the gutters - including round downspouts. We were very pleased with the finished product. Their staff was very friendly and professional. Their product is top quality and our gutters look great! Their customer service continues to be fantastic, and we continue to be very pleased. Thank you US Home Exteriors for great service and a great product!

  • Review 8 (2023-12-07 - Rating: 5)

    We recently engaged US Home Exteriors services for a vinyl siding wrap and a new roof installation, and were pleased with the quality and professionalism of the work performed at a fair and reasonable price.

  • Review 9 (2022-12-12 - Rating: 5)

    US Home Exterior installed vinyl siding on my 125 year old house. It look so good they took their time and made sure it was right, keeping the original look of the house. We are very happy with how it turned out. Now to do the windows.ThanksJudith P

  • Review 10 (2023-08-09 - Rating: 5)

    Bryan and Toby Whitt were great to work with at our home. Pleasant and very knowledgeable and honest. I appreciated their communication as well as the email updates from Brandy at the office. Will add photos.

  • Review 11 (2019-03-13 - Rating: 5)

    I cannot say enough nice things about this company, the products and the owner! When I bought my house, the gutter guards were already installed - which is a good thing since I live on a street with forest in its name. I replaced the roof in 2016 and called US Home Exteriors to find out what should be done about the guards before the roofers arrived. They offered to uninstall and reinstall at an incredible price which probably saved me from unintended and expensive damage by the roofers. Everyone I spoke to was courteous and knowledgeable. Doug Massey, the owner, works hard to make sure every single client is satisfied with both the product AND their interactions with his personnel. That is why I would recommend this company to everyone.

  • Review 12 (2017-11-28 - Rating: 5)

    We could not be happier with the windows, doors, gutters and gutter guards US Home Exteriors installed for us. Sales Rep Ben and Crew leader Brian were excellent to work with. US Home Exteriors installed 46 replacement windows in two days and they look excellent and save us a ton in heating and cooling bills. They later replaced two 4 panel sliding glass doors and replaced all gutters and installed guards. US Home Exteriors is now our go-to company!

  • Review 13 (2017-07-25 - Rating: 5)

    I got my gutter magic system put on in 2015 and I love them. I just got a new roof on my house just a couple of days ago and called Mickey on short notice to see if he could get someone to take down my gutter magic system. He sent Shawn out to take them down. Shawn came back today on short notice to put them back up. I just want to say Mickey your the BEST and Shawn you are AWESOME and Dedicated! These guy provided me with great customer service on the phone and in person. Im very happy with my product. I wish I could have given them more stars. Thank you so much Mickey and Shawn.

  • Review 14 (2022-06-30 - Rating: 5)

    The crew that came did a wonderful job closing in my screen porch and making it into a beautiful sun room. Now I just have to clean up the inside porch so it looks as nice as the outside does. The guys were very professional and even cleaned up their trash and hauled it away. This is the2 nd job this company has done for me and I definitely recommend them!

  • Review 15 (2020-09-21 - Rating: 5)

    Great price. US Home Exteriors crew is very nice and flexible. I was given a quote from them, and their price was very reasonable. They help me installed seven windows in my house. They were very professional all through the installation.

  • Review 16 (2013-05-06 - Rating: 5)

    We used US Home Exteriors for the second time recently for vinyl replacement windows and had a very good experience. (The previous time, we had Gutter Magic installed with great success.) First, the windows are great; we really couldnt be happier with them. The installation crew was also great and finished replacing just about every window in our home (15, all large) in one day. I never would ahve believed that possible. Two windows arrived from the manufacturer with small defects, and required a re-order. They still installed the new ones while waiting for the re-orders to arrive.Everything was happening in the background to get the new windows squared away, but without knowing, I felt that I had to call. In a perfect world, they would have been proactive and told me where things were in the progress, but when I called in I was able to get a quick update.As for the sales process, it was a time-consuming, but this is a major purchase and it should take some time. Benjamin was our sales person for both purchases and was well informed on the products.I will say that their insistance for both spouses to be present is un-necessary and outdated. My wife and I own a custom closet/organization company and employ in-home sales persons and never make such a request. I simply told the scheduler that I would try my best but with our schedules I couldnt guarantee it.Overall another very good experience and we will enjoy the new windows for a very long time to come.

  • Review 17 (2021-07-28 - Rating: 5)

    It was so easy doing business with US Home Exteriors. Our rep - Bryan Whitt, showed us the windows that best suited our purpose, and worked with us to get us a price that was affordable. Very knowledgeable people and I would highly recommend using them.Joe and Maria

  • Review 18 (2019-03-08 - Rating: 5)

    From start to finish amazing. the sales rep Ben was pretty cool, knew his stuff and sold a great product. even came out at night in the cold and rain. thats dedication. the owner is a pretty nice guy as well. the roofers were very courteous, did an amazing job, very quickly, and even did a great job cleaning their mess. the gutter guys came out next and did a good job. i had to pick up a few screws and a few gutter slivers afterwards, but otherwise all good. anyone and everyone should use these guys!

  • Review 19 (2020-06-23 - Rating: 5)

    I’ve used this company twice now, roof replacement last year and more recently for vinyl siding. Both crews were very professional, I’m extremely satisfied with their work and I intend to use them forfuture repairs. I recommended them to anyone needing exterior home repair.

  • Review 20 (2021-07-14 - Rating: 5)

    Their product specialist, Bryan Whitt, was knowledgeable, patient in explaining everything I needed to know, and very professional. I would definitely call US Home Exteriors the next time I have an improvement project. Very happy with them.

  • Review 21 (2023-08-14 - Rating: 5)

    I recommend this company and everyone at the company is very professional and kind. Bryan and Toby did an amazing job on our patio, were very pleased. Thank you!

  • Review 22 (2020-09-17 - Rating: 5)

    I had the Gutter Magic system everywhere on my two buildings except above the front porch, and there the competitors product was clogging and not draining properly. I replaced it with Gutter Magic, which was installed quickly and professionally by TJ. Now Im confident that this will be the last gutter problem I will experience.

  • Review 23 (2021-03-10 - Rating: 5)

    I have worked with US Home Exteriors on every home I have owned. They really are nice folks who do quality work. I would highly recommend them to anyone. You won’t be disappointed!

  • Review 24 (2022-07-10 - Rating: 5)

    Installed a cutom front door with side panel and replaced porch railings and posts with vinyl coated posts and vinyl rails and metal vertical members.

  • Review 25 (2023-07-25 - Rating: 5)

    The entire team was extremely professional, courteous of my time, and product quality is second to none.

  • Review 26 (2020-12-02 - Rating: 4)

    Very pleased with the installation of gutters. The techs were professional and did a wonderful job.

  • Review 27 (2024-03-27 - Rating: 5)

    Amazing customer service! I love this business

  • Review 28 (2021-04-18 - Rating: 4)

    Very nice people and cool trendy items for your home

  • Review 29 (2021-02-11 - Rating: 5)

    Its a great company and Doug the owner is great at golf..

  • Review 30 (2017-11-01 - Rating: 5)

    Beautiful place nice building

  • Review 31 (2021-03-18 - Rating: 5)

    Great company to get the work done

  • Review 32 (2023-07-17 - Rating: 5)

    Excellent product.