Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Burbank, California

Address: 3115 W Olive Ave Ste 106, Burbank, CA 91505, United States

Phone: +1 747-229-2699

Rating: 4.9

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-12-26 - Rating: 5)

    Root Rooter was a easy, fast, convenient and all around great service. I filled out a form using their online portal last night and this morning DJ Bennett was sent to my house bright and early. DJ was a very nice and helpful guy. He was in and out of my house in less than an hour and I no longer have any plumbing issues. I would highly suggest this service to anyone with plumbing problems!

  • Review 2 (2024-10-27 - Rating: 5)

    Joseph was amazing! He acted quickly and was incredibly helpful in resolving our issue with the water connection. Even with limited access, he efficiently turned on the city water so we could use it, tested everything thoroughly, and ensured the meter showed no flow after testing. The whole process was seamless, and we couldn’t be happier with his help. Saving his contact. Thank you, Joseph, for your outstanding service!

  • Review 3 (2024-11-01 - Rating: 5)

    Ian did a great job - punctual, professional, kept the place clean, explained what he was doing, his assessment of the problems, what he did to resolve it, and recommendations for additional things we can do and ongoing maintenance suggestions. No complaints! Did a great job fast and got me back on my schedule! Thank you!

  • Review 4 (2024-10-02 - Rating: 5)

    Dexter’s service was great! He showed up in a timely manner, was friendly and professional. I felt confident in his expertise as he worked and completed the job quickly and efficiently. He cleaned up after himself and answered a lot of plumbing questions that had as well. Thanks Dexter!

  • Review 5 (2024-12-30 - Rating: 5)

    I had a leak and called roto rooter for service. Oscar was very transparent, professional, patient and resolved the issue. 10/10 service, friendly, and reliable.

  • Review 6 (2025-01-06 - Rating: 5)

    Oscar Guzman was highly experienced and knowledgeable about our Takagi Tankless he was very communicative and honest and straightforward with pricing. I apprecite efficiency and honesty

  • Review 7 (2024-10-22 - Rating: 5)

    Our service technician, Jose Adam Perez, could not have been nicer...or more professional! Jose cleared up our 98-year-old houses clogged bathroom sink drain, which took a good amount of his wisdom and experience to solve without knocking down any of our walls and costing us thousands of dollars.We are very grateful for Joses expertise and delightful personality. He is definitely a phenomenal ambassador for the Roto-Rooter brand.Sincerely,Gary & Judy FishmanSherman Oaks, CA

  • Review 8 (2024-11-26 - Rating: 4)

    Joseph was my technician and he was very knowledgeable, helpful and professional.He got the job done quickly and efficiently.If you call Roto-Rooter for plumbing ask for Joseph, I highly recommend him.

  • Review 9 (2024-11-05 - Rating: 5)

    Ian and Carlos did a mini jet for my clogged kitchen line. They are very professional and made sure everything is clear and they ran tests on the line to make sure nothing else is clogged. Really appreciate the service and highly recommend.

  • Review 10 (2024-11-09 - Rating: 5)

    Joseph from RotoRooter did an excellent job reinstalling my water heater. He even noted improperly taped segments and identified other areas of concern. Very detailed and thoughtful work!

  • Review 11 (2024-11-10 - Rating: 5)

    They did an excellent job. Came within an hour of making the service call, and everything was fixed to my satisfaction. Appreciate the great job on a Sunday afternoon!

  • Review 12 (2024-11-10 - Rating: 5)

    Ian Cabal came quickly and was clear and certain where the issue was. He handled the job extremely well. He also cleaned after he was done. Thank you Ian and Roto-Rooter.

  • Review 13 (2024-10-27 - Rating: 5)

    Joseph V was awesome. Showed up promptly, was extraordinarily courteous to my household and family, fixed the issue right away, and gave really great advice on avoiding future issues (without pushing an upsell). Quality dude

  • Review 14 (2024-08-18 - Rating: 5)

    We had our sewer back up into our shower on a Saturday night and had to call Roto-Rooter out on a Sunday. DJ was there in less than an hour, had to crawl into a tight space but got it cleared fast. We got a camera scheduled to investigate what my husband suspects may be roots infiltrating. DJ was a true professional in every sense of the word, pointed out some issues we should take care of in the future and was just an all around awesome guy. We will be return customers because of service like that. Thanks DJ and Roto-Rooter!

  • Review 15 (2024-12-18 - Rating: 5)

    Jeff came by today and did a free water analysis and was so informative!!! I would highly recommend them if you have any water quality issues. They may be installing a reverse osmosis system in my near future!

  • Review 16 (2024-08-15 - Rating: 5)

    It was more expensive than I thought, but DJ was great. Professional and personable and got the job done quick, even though it was a big one. It is also guaranteed for 6 months which made me feel a lot better about the price. Thank you SO much!!

  • Review 17 (2024-10-27 - Rating: 5)

    Joseph Vega from Roto Rooter was amazing very professional & reassuring in resolving my plumbing issue quickly.I was very pleased with his efficiency & professionalism.

  • Review 18 (2024-09-16 - Rating: 5)

    Dexter arrived within 45 minutes of calling Roto-Rooter and quickly fixed the problem to my complete satisfaction. He was very professional and knowledgeable and easy to work with. Thank you, Dexter!

  • Review 19 (2024-11-05 - Rating: 5)

    Needed an emergency repair at my office, it was not a simple task. First plumber could not fix nor pinpoint the issue; however, Dexter, Ian and Carlos came through and cleared out our clogged pipes. They were professional, courteous and cleaned up afterwards.

  • Review 20 (2024-09-04 - Rating: 5)

    Omg, the best experience ever. Dexter, the technician was right on time and diagnosed the problem right away. Being a mom and always being on pick up and drop off times, it was essential for them to be on time and Dexter was very prompt and professional. I’m just so glad my sink is fixed with a reasonable price. :) Thanks Dexter!

  • Review 21 (2024-12-27 - Rating: 5)

    Oscar and Alex were amazing!!! I will definitely use their services again. Thank you!

  • Review 22 (2024-10-16 - Rating: 5)

    The service technician, Dexter Walker, that was dispatched for our plumbing issue was very knowledgeable, thorough and efficient in his services. Mr. Dexter is our Superhero for today. Give this man a promotion and raise. Thank you Dexter!

  • Review 23 (2024-10-27 - Rating: 5)

    Joseph Vega was very helpful. He is professional and knows what he’s doing. He provided great solutions and fixed the issues. I would recommend him.

  • Review 24 (2024-12-17 - Rating: 5)

    Oscar from the start was helpful and punctual. Once he arrived to assess the problem he was polite and provided the exact analysis of the problem and fixed the issue with efficiency.

  • Review 25 (2024-07-12 - Rating: 5)

    Ian was assigned to address the plumbing problems I had at home. He arrived on time and completed the assignment efficiently. Ian provided professional advice and recommendation for follow up. I appreciated his professionalism.

  • Review 26 (2024-07-05 - Rating: 5)

    Thank you for the incredible service tonight. Dexter showed up so quickly and was extremely helpful and efficient. He was also very kind.Our sink issue was solved quickly. Thank you Dexter and Roto-Rooter!

  • Review 27 (2024-08-26 - Rating: 5)

    DJ was very friendly and professional. He was thorough when investigating our issue until locating the root causes with high degree of confidence. A+ service!

  • Review 28 (2024-10-29 - Rating: 5)

    Great company to call. Ian and Zuly came and did a great job fixing our plumbing issue. Would recommend for anyone needing a plumber.

  • Review 29 (2024-11-06 - Rating: 5)

    Amazing experience with Joseph! he managed to fix and install my toilet on such short notice. Very fast and simple service 🙏🏼

  • Review 30 (2024-08-12 - Rating: 5)

    Today I had service done from RoterRooter by Dwane (DJ). I can not express enough on the professionalism, and the knowledge he has for his craft. He never rushed the job and also explains the issue. I never feel like I’m being taken advantage of. I will always only want him to come out to the house if there’s is an issue. The one time some other person from roter rooter came out and it was a nightmare!!!!!!Dwane is such an asset to your company. I will only work with him. He’s definitely someone you can trust.

  • Review 31 (2024-12-01 - Rating: 5)

    I received prompt and professional service from Joseph the plumber who came out to work on my house. I would definitely call these guys again!

  • Review 32 (2024-09-01 - Rating: 5)

    I run an Airbnb, so getting a clogged shower fixed quick was essential! Dexter not only arrived fast, but fixed the in minutes. Could not be happier with the service I got today!!

  • Review 33 (2024-05-29 - Rating: 5)

    Ian and Joseph arrived early, and got to work right away. They cleared out the clog and gave me some great advice about maintenance. Lance did an excellent job demonstrating with his camera what needed to be done. All finished and cleaned up in under two hours.

  • Review 34 (2024-10-25 - Rating: 5)

    Had an issue with a few toilets at one of my facilities and lan and Zuly came and got it taken care of, very quick and professional. Five stars!!

  • Review 35 (2024-08-05 - Rating: 5)

    Called roto rooter this morning , customer service was a pleasure to speak too. I told a tech would be at a home in 1 hour, less then a hour Dexter showed fixed our plumbing problem , explained the situation to my husband, corrected the problem in no time . Thank you roto rooter for all your help and your experience tech Dexter. Any plumbing problems call Roto Rooter, Cypress.

  • Review 36 (2024-04-10 - Rating: 5)

    DJ and his partner are amazing. They arrived at the beginning of the appointment window, helped us tackle multiple issues that occurred at once, and even called out another tech with a camera when he suspected there may be a deeper underlying issue (and he was correct, there was). They were all friendly and helpful and if I need a plumber in the future, my first choice will be DJ and Roto Rooter in general. Thanks so much!

  • Review 37 (2024-07-17 - Rating: 5)

    Very fast, friendly & efficient! They did a good job fixing our hand sink. I would recommend them to anyone who needs this service. thank you again!

  • Review 38 (2024-11-03 - Rating: 5)

    Dexter, the technician did amazing work, he definitely saved my day! Highly recommend this company. Thank you so much!!!!

  • Review 39 (2024-12-28 - Rating: 5)

    Very professional and helpful, testing many aspects of water quality and giving honest recommendations for service.

  • Review 40 (2024-06-30 - Rating: 5)

    Dexter was amazing! He showed up super fast on a Sunday and fixed our problem in a very professional manner. Use him without hesitation!

  • Review 41 (2024-07-17 - Rating: 5)

    DJ made the entire experience so easy. He was friendly and sincere. We couldn’t have asked for better service. Thank you!

  • Review 42 (2024-07-22 - Rating: 5)

    Great experience with this company. They were attentive and fixed my plumbing issues right away. Jaime and Ian were a great team duo.

  • Review 43 (2024-12-09 - Rating: 5)

    Oscar was amazing, very kind and informative! Will definitely trust this company For everything loving forward!

  • Review 44 (2024-07-10 - Rating: 5)

    Had a clog in the drain line that wasnt clearing with the usual remedies. Was able to schedule these guys the night before and they arrived first thing in the morning (not too early), and after a bit of time trying to find the clog they cleared it pretty much immediately. Took them about an hour in total but the job itself maybe took them 30-45 minutes, so they know what theyre doing. Call these guys if youre in a pinch and nothing else is working.

  • Review 45 (2024-11-25 - Rating: 5)

    The best and fastest water heater installer. Reliable and honest. Gave the best discount without compromising quality of service. Oscar and Zuly installed it right away without waiting for a long time.

  • Review 46 (2024-05-31 - Rating: 5)

    Dexter was amazing so thankful he was sent over to fix my problem. He arrived very quickly and was very informative about the problem and what decision should be takenWas truly professional and understands his craft. He fixed my plumbing issues very quickly and EfficientlyThank you, Dexter!

  • Review 47 (2024-05-31 - Rating: 5)

    Ian was friendly and courteous. He fixed our clogged toilet/shower drain successfully and quickly. He tried the least costly methods first. After the drain was cleared we got a diagnostic camera view of our pipes for reassurance, which was a plus. Inevitably the camera revealed some chronic piping issues that were worrisome and will be costly to fix but its better to know now than be surprised with a flooded house.

  • Review 48 (2024-07-23 - Rating: 5)

    Ian came to the house today to help with a clogged drain. He was very friendly and professional - answered all my questions, clearly explained the work needed and left the area clean when he was done. 👍🏼

  • Review 49 (2024-07-31 - Rating: 5)

    Very professional and reasonable prices! Definitely would use again. DJ is very knowledgeable and provided great customer service.

  • Review 50 (2024-06-28 - Rating: 5)

    Ian from Roto-Rooter showed up on time and was able to assess the drain backup issue. They were kind and courteous and were able to fix the problem very quickly. I highly recommend them.

  • Review 51 (2024-07-18 - Rating: 5)

    I’m so grateful for our technician Dexter. He was so informative and gave us the best guidance for our repairs. Prompt and communicative.

  • Review 52 (2024-05-23 - Rating: 5)

    Had an issue with my toliet and called Roto Rooter. The technician Ian Cabal arrived quickly and was very nice and professional. He worked quick and efficiently. He explained everything to me so I could understand what was happening. I would recommend him to anyone who has plumbing issues!!

  • Review 53 (2024-06-06 - Rating: 5)

    Had some major issues occur rather quickly and Ian was a lifesaver. professional, calm and took care of things quickly, would most definitely call him back if ever needed!!

  • Review 54 (2024-05-19 - Rating: 5)

    DJ and Ramiro were amazing. We had our outside water spigot break off completely, and they came within an hour of calling (on a Sunday!) to assess and repair, and were able to save the piping, saving us over a thousand dollars and fixing the issue. Recommend.

  • Review 55 (2023-11-30 - Rating: 5)

    Raving Fans to both Ian Canal and Jamie Ramos these guys were amazing. Customer care to a Vietnam veteran and senior citizen They cared about us as a business owner and really explained the job and gave great service. I would recommend these great guys to any jobI had to call again for service. How can I say the customer care is outstanding Ian is a plus to your organization. IOur business and home is under his care for any service. Again thanks for your care!!

  • Review 56 (2024-06-03 - Rating: 5)

    The technician arrived in a very short amount of time. Even though it was a challenge to take the drain cap off he persisted and got the job done quickly. 5 stars. Thx!!!

  • Review 57 (2024-06-25 - Rating: 5)

    Dwayne is amazing, very communicative and professional and friendly. He identified the issue immediately and was able to fix it quickly and no delays.

  • Review 58 (2024-04-02 - Rating: 5)

    We were having a problem with the toilet backing up and water backing up into the tub. DJ Bennett and Ramiro were sent out. They were here promptly and were very friendly. They were very knowledgeable and cleared up the problem very fast. I am glad these two showed up. Thank for all your help.

  • Review 59 (2024-11-04 - Rating: 5)

    Great job and very fast service, Ian is a professional in every way imaginable

  • Review 60 (2024-05-28 - Rating: 5)

    Ian was fast, friendly, and very professional. We had an issue with our toilet on Memorial Day and he came with the quickness and fixed the issue in no time!

  • Review 61 (2024-01-31 - Rating: 5)

    Ian and his covworkers are fantastic. Very expert service and very positive energy and personality. Ian diagnosed the problem quickly and fixed it excellently and quickly. Very very happy with his service and will hire him again absolutely. Definitely recommended to anyone needing plumbing service

  • Review 62 (2023-09-28 - Rating: 5)

    A perfect experience end to end, which is hard to come by for services like these! The dispatch was quick and easy. Jorge came and fixed our issue so quickly and was incredibly friendly. He even went out of his way to make sure everything was clean and looking great before he left. We will definitely use Roto again if we’re ever in need.

  • Review 63 (2024-12-20 - Rating: 5)

    Jeff was very professional and thorough. He took the time to test my water and explain every test to me and what it meant. He explained different options for filters in the pros and cons of each. He even waited patiently for me to get home even though I was out of the house when he got here. Definitely a professional service. Thank you.

  • Review 64 (2024-05-05 - Rating: 5)

    Honest nice guys who work very efficiently. Took care of my plumbing issue within a day! Dj is the best! Will be calling them again in the future and also highly recommending everyone to them.

  • Review 65 (2024-04-27 - Rating: 5)

    DJ and Rameiro were great! They were friendly and great to be around. It was nice to see DJ again also because he was wonderful there too in October of 2012 when the main sewer line was done.

  • Review 66 (2023-11-22 - Rating: 5)

    Roto Rooter addressed our plumbing needs well. They came quickly and were very professional. They worked with us to give us great service! Thank you very much Ian and his team!

  • Review 67 (2023-11-17 - Rating: 5)

    Ian was professional and a very nice guy! He got the job done fast and kept it nice and clean which was a huge plus. We appreciate the great work he did. Would highly recommend. Thanks Ian!!

  • Review 68 (2024-01-11 - Rating: 5)

    No one ever enjoys having a plumbing emergency. I found myself in a jam, rounding 9 o’clock at night, and my landlord’s emergency number was useless. Needing to solve the problem of my kitchen sink backed up with icky brown sludge with the levels steady rising, I needed a plumber asap. Ian showed up quickly, worked efficiently, and was pretty funny too. He made sure i understood what was happening and why. Very much appreciated.

  • Review 69 (2024-06-12 - Rating: 5)

    The guy who stopped at my house, Ian, went completely above and beyond what was asked of him and made sure I was a happy customer. I appreciate what he did.

  • Review 70 (2024-11-04 - Rating: 5)

    The job was done so well. He was kind and very professional.

  • Review 71 (2024-08-12 - Rating: 5)

    The technician Ian was efficient and took the time to explain the situation. Good job!

  • Review 72 (2024-08-11 - Rating: 5)

    Dexter arrived on time and worked very hard to unclog our toilet we truly appreciate him

  • Review 73 (2024-08-19 - Rating: 5)

    DJ went above and beyond. Cpuldnt have asked for better service. 10/10 if I could.

  • Review 74 (2023-10-14 - Rating: 5)

    We had two separate clogs and had a bad experience with prior plumbers. Ian at Roto-Rooter was fantastic! He explained clearly what the issue might be and how we would try to fix it. After a couple hours both drains were fully cleaned! Would definitely use them again!

  • Review 75 (2024-05-31 - Rating: 5)

    Ian was amazing, he was very professional and got the job done. I will definitely be calling him back if needed .

  • Review 76 (2023-12-25 - Rating: 5)

    On Christmas Day, he was at my door within an hour of me calling. Extremely friendly and informative and took care of the main clog within a couple of minutes. Everything was clear and there were no surprise expenses. What a relief to have someone reliable and honest.Thanks Ian

  • Review 77 (2023-08-19 - Rating: 5)

    Jaime was amazing!!! One of the main pipes in our building was clogged with oil buildup. Black water was coming out of it when he was cleaning it!! He handled it like a pro with a smile on his face while. He was such a professional and extremely knowledgeable. Very grateful for Jaime and the incredible work that he did! Truly the best of the best!

  • Review 78 (2024-07-17 - Rating: 5)

    Great service today, had a backup coming up through the shower. They were able to clear it up and diagnose the problem.

  • Review 79 (2024-08-27 - Rating: 5)

    Dj was fantastic, friendly , professional. Quick with the service and explaining the process.

  • Review 80 (2024-06-14 - Rating: 5)

    Ian was incredible! He was professional and thorough. Super appreciate his hard work!

  • Review 81 (2024-11-04 - Rating: 5)

    Service was quick to respond and Joseph was very professional and pleasant to work with.

  • Review 82 (2024-11-09 - Rating: 5)

    All personnel were kind and efficient! The plumber who replaced the water lines to my kitchen was diligent, faced every challenge calmly, successfully and skillfully replaced the aging lines! Joseph was outstanding and very professional to the end. I will call Roto Rooter again when I have plumbing concerns!

  • Review 83 (2024-07-30 - Rating: 5)

    Ian was great in what he does. Thank you so much! OK

  • Review 84 (2023-04-30 - Rating: 5)

    The service was great! Our technician was amazing and went above and beyond to help us out.Only down fall was the time gap that we were given. A 2 hour gap, normal but right when it was about to strike at that second hour and we were gonna cancel, the tech showed up. Not the end of the world, so he still deserves 4 stars

  • Review 85 (2023-08-22 - Rating: 5)

    Ian came and saved my day! Upon calling and using other plumbing companies. He came and took care of the problem. My toilet, bathroom sink was backing into the bath tub.Price quote was pricey, However he offered the senior citizen discount.Which helped a great deal.Roto-Rooter has gotten a new customer!Thank you again Ian..Sincerely

  • Review 86 (2023-01-14 - Rating: 5)

    Very prompt, professional, and friendly service! They fixed my issue within 30 minutes and had my dishwasher back up and running after a major clog. I would hire them again no question. Matthew was my technician and he was really wonderful to work with.

  • Review 87 (2024-07-30 - Rating: 5)

    Dwayne and Alexi were super helpful. Great guys and very thorough!

  • Review 88 (2024-01-04 - Rating: 5)

    Ian, Lance and Steve came out to solve a plumbing issues. They were all professional, communicative, patient with all my questions. Will have them back in future, if needed. Highly recommend.

  • Review 89 (2023-08-11 - Rating: 5)

    I have to give a huge shout out to Clarissa and Ian. I suddenly had a rather urgent situation that needed immediate attention when I realized someone had put some foreign substance down a sink that doubles as the drain for a large building’s air conditioner condensation runoff pipe. We soon realized that the “mystery substance” was actually concrete (don’t even ask 🤦‍♂️) and tirelessly working side by side, these two were able to get the concrete filled drain moving again! We narrowly avoided an overflowing sink and the massive amounts of water damage that undoubtedly would have accompanied it. To top it all off, they even hooked me up with a coupon to help cut the final costs down. All of these things easily add up to a 5 star service but, when you factor in just how cool, helpful, and personable they both are, they easily deserve 6 stars…if only that was an option! Thanks again you two!!

  • Review 90 (2023-10-19 - Rating: 5)

    Our technician IAN is very professional, knowledgeable and explains the job in layman’s term that client can understand. He recommends and give tips to prevent problems with drainage to recur. I highly recommend IAN. He also has a trainee with him and he is very knowledgeable in teaching his orientee. Great jon IAN!

  • Review 91 (2023-10-03 - Rating: 5)

    Ian showed up on site, diagnosed the issue of a clogged main drain. He was able to provide an appropriate solution, worked quickly and efficiently and kept me informed and updated throughout the process. I highly recommend this LA based, Roto Rooter team and their services.

  • Review 92 (2024-11-03 - Rating: 5)

    Dexter showed up quickly. Addressed the problem and fixed it! Toilet clog. Thanks!!

  • Review 93 (2023-12-21 - Rating: 5)

    Ian from roto rooter was great. Fast response and very professional with everyone. Will definitely be using his services again and highly recommend

  • Review 94 (2024-10-11 - Rating: 5)

    He was real professional clear and outstanding got the job done.

  • Review 95 (2023-05-19 - Rating: 4)

    We couldn’t be happier. Ian,, Jorge and Jaime showed up the same day we called regarding a sewer back up. Using photos and video, they showed us exactly what our problem was, and thoroughly explained what they were doing to fix it and why. They also showed us video after of what changes had been made. Finally, they mopped & cleaned up after themselves. They were thorough and did a good job. We will definitely call again and recommend them.

  • Review 96 (2023-12-03 - Rating: 5)

    Wonderful experience with Roto Rooter. Weve contacted twice and the guys are very respectful, clean and explain everything in a way that help us keep our house pipes in good standing.

  • Review 97 (2024-12-06 - Rating: 5)

    Oscar fixed our sink so quick! Thank you!!

  • Review 98 (2023-04-24 - Rating: 5)

    Joe at customer service was amazing when taking my order, and was very courteous and responsive. Our tech Jaime was professional and communicated all the possible issues that may cause the issue and resolvey the issues that we had. Thank you Roto-Rooter for the great service

  • Review 99 (2023-08-26 - Rating: 5)

    Jaime Ramos arrived within an hour of calling for a quote. He patiently addressed all of my concerns and was very open with his service and recommendations. He was able to rapidly diagnose the “root” of my concern and through hydro-jetting, clear out the 60 foot sewer line.

  • Review 100 (2024-07-08 - Rating: 5)

    Dexter arrived right on time was efficient and clean and friendly. I will definitely call if I have this problem again thank you

  • Review 101 (2024-02-21 - Rating: 5)

    DJ was awesome. He was polite, friendly and did a fabulous job fixing my toilet. Definitely would use him again!

  • Review 102 (2023-11-23 - Rating: 5)

    Came out first thing on thanksgiving morning and got my drain opened! Ian and Malik were professional and thoroughly explained the problem. So glad they were able to quickly take care of my problem! Thank you!

  • Review 103 (2024-11-11 - Rating: 5)

    Many thanks to Ian, Lance, Andrew and Jaimie for helping us a clear our sewer line. In just a few hours, the guys were able to assess, diagnosis and resolve the issue. Great job!!!

  • Review 104 (2023-08-19 - Rating: 5)

    Oh my goodness! Ian was Godsend!! We have had plumbing issues for 13 years because of the placement of our unit in our building. Plummers usually just snake out our sink & call it a day. Ian is by far the best Plummer we have ever had!! He not only fixed our issue in our unit but went downstairs to our garage to investigate , diagnose, & fix the blockage in the main pipeline of our building. Unbelievable. No other Plummer has been genuinely curious on what the root cause is & Ian truly cared. He is beyond knowledgeable, skilled & respectful. We are just so grateful & blessed for Ian. Thank you, Ian!!!!

  • Review 105 (2023-07-30 - Rating: 5)

    We were at our wits end in trying to get a kitchen sink back up sorted out. Jaime and Ian were absolutely spot on in dealing with the issue, and did a very professional job with the hydro jet. Thank you guys for being so prompt, friendly and competent.

  • Review 106 (2024-06-02 - Rating: 5)

    Great experience - not the cheapest but very nice and thorough - got it done and even came and worked on a Sunday

  • Review 107 (2023-04-14 - Rating: 5)

    I called on a weekend morning and they arrived within a few hours. Noah helped reset our earthquake shutoff valve and checked to make sure all appliances were up and running again. He was lovely to work with and his help was much appreciated.

  • Review 108 (2024-07-16 - Rating: 5)

    Very reliable and did a great job fixing our clogged drains.

  • Review 109 (2023-01-22 - Rating: 5)

    Noah today and his team are top quality professionals with a good work ethic. We had water backup from a toilet and Noah invested 3 hours to diagnose the main problem with the overflow. Unfortunately, the landlords did not approve the repairs to be completed. However, Noah acted professional and explained to the landlords the cause of the issue and different approaches she would need to take to repair it. Once Noah packed up his gear with the team, he gave me some notes on the diagnosis so once someone does come. They would be able to fix the issue, I could not think of a better way for an individual to show great moral character. In the future, I would reccomend Noah and this company for outstanding customer service and their team of Top performers to my friends and family.

  • Review 110 (2023-02-09 - Rating: 5)

    When our washing mashing and kitchen sink overflowed simultaneously, Roto Rooter was able to help us that same morning. Within an hour, our technician Matthew arrived and fixed the problem. He’s friendly, professional, and knowledgeable. The price was reasonable and our plumbing problem was completely repaired that same morning, with a 6-month guarantee.

  • Review 111 (2024-08-03 - Rating: 5)

    Ian was great. Honest quick. You get what you pay for.

  • Review 112 (2023-05-02 - Rating: 5)

    Noah Sarabia and Eddie helped with a plumbing issue at my office. They were professional, on time and knowledgeable about the issue going on. They were kind and patient while explaining the process of their work and the plumbing issue our office was experiencing. Would definitely recommend working with Noah and Eddie for your plumbing needs!

  • Review 113 (2024-10-24 - Rating: 5)

    Great service. Ian was very professional.

  • Review 114 (2024-10-30 - Rating: 5)

    Ian was very patient, knowledgeable, and willing to answer many questions I had. He was also incredibly fast with the job. I don’t think I could have had a better experience.

  • Review 115 (2024-04-08 - Rating: 5)

    We called and soon after they showed up, we highly recommend! Fast, kind, efficient and very personable! This will be our go to for any issues we might have!

  • Review 116 (2023-04-25 - Rating: 5)

    Simply, Jaime is the best. We needed to hydrojet out our storm drains, and Jaime put a ton of effort into ensuring that he addressed each line. Hes super responsive, communicative, and I trust his guidance. Hes a great connection for the long-term.

  • Review 117 (2023-09-28 - Rating: 5)

    Jorge was very professional and friendly. I felt comfortable with his skills. I would not hesitate to ask for him the next time I call Roto-Rooter.

  • Review 118 (2022-06-13 - Rating: 5)

    Our toilet and shower were both out of commission due to clogging. Ian came out and helped resolve the issue and was phenomenal to work with. Ian was on time, very knowledgeable, professional, and skillful. Ian was also very thorough when looking at the issues within our home. Our shower and toilet are now fixed and we are very satisfied with the high level of quality service.

  • Review 119 (2024-01-16 - Rating: 5)

    Ian from Roto-Rooter was so kind to checkout and to help mitigate our condensation pipe problem. He was very patient and answered all our questions!

  • Review 120 (2024-06-02 - Rating: 5)

    Absolutely amazing!!! Dexter is the best and fixed the problem ASAP! LOVE. Came so fast too!

  • Review 121 (2024-08-04 - Rating: 5)

    Excellent and friendly service. Very professional and I highly recommend.

  • Review 122 (2023-11-29 - Rating: 5)

    Ian came out late last night to fix the main sewer issue at our house. He is very professional and explained all the issues and solutions in detai.

  • Review 123 (2023-11-11 - Rating: 5)

    Had a great team out, they were responsive and came right away. Always communicated on the work and if there were any changes to be made. Really appreciated the communication and detailed work.

  • Review 124 (2022-11-23 - Rating: 5)

    Very happy that I chose Roto-Rooter to install my hot water dispenser! Work done in a timely manner and expertly executed as some parts were missing from the manufacturer. I would recommend Guillermo and his assistant very highly.

  • Review 125 (2023-01-08 - Rating: 5)

    Victor was awesome, he calmly & professionally answered all of my questions. Was upfront about the situation & my options. He did a clean & thorough job - I will gladly call roto rooter in the future for my plumbing needs!

  • Review 126 (2024-03-04 - Rating: 5)

    Efficient and fast. Kyle wore a shoe protector and did not leave the bathroom messy. Would highly recommend. Thank you for your service!

  • Review 127 (2022-05-20 - Rating: 5)

    Noah & Louis were great. Had a horrible leak (more like flood) and they got everything contained and fixed quickly, stopped the leaking and replaced new pipe and valve. thank you both! Very experienced and professional, quoted an estimate prior to starting and I appreciated the care and attention making sure everything was back in working order. Couldn’t ask for a better result.

  • Review 128 (2023-11-30 - Rating: 5)

    Can never go wrong with Roto-Rooter Plumbing & Water.. They arrive on time, fix the issues & clean up as if nothing happened. Thanks Ian & the crew for your service.

  • Review 129 (2023-01-10 - Rating: 5)

    I had a wonderful experience with Roto-Rooter! Initially, Dexter came out to assess the issue on my property. He suggested that I needed a hydro jetter to clear the storm drains. The next day, Jaime came out and did a wonderful job with the hydro jetter machine. I was very impressed with this company as they were responsive and sent out two great technicians. I was not over-charged and felt that the pricing was very fair. I look forward to using Roto-Rooter in the future!

  • Review 130 (2022-05-07 - Rating: 5)

    I had an emergency with my plumbing. Roto-Rooter responded right away. Technicians were here within the hour. Noah and Luis were very nice and professional. They explained the whole process to me and they were able to unclog my mainline. Overall great service.

  • Review 131 (2023-01-20 - Rating: 5)

    I received outstanding service from Noah. He was very professional and efficiently repaired my plumbing issue in less than an hour. They also came out within an hour of calling.. I highly recommend their services!

  • Review 132 (2023-01-30 - Rating: 5)

    Jaime and the team are great. So grateful they are the professionals and knowledgeable people they are. I always call a “commercial” plumber because they are the most reliable and dependable. While it costs more, they always make everything right. Thank you!

  • Review 133 (2024-11-07 - Rating: 5)

    Joseph was great! Super friendly end efficient! 10/10 recommend him.

  • Review 134 (2023-06-03 - Rating: 5)

    Matthew Funes and Greg (last name?) were both terrific! Professional, efficient, friendly and solved our problem and gave me tips on what not to put down the toilet. I will recommend your services to everyone I know.Robin Warren Siegel

  • Review 135 (2024-08-21 - Rating: 5)

    The team from Root-Rooter couldnt have been better. They were friendly, helpful, and knowledgeable. Plus, they responded immediately and finished the work quickly. Highly recommend.

  • Review 136 (2023-05-11 - Rating: 5)

    Matthew was very attentive and very communicative about our available options. He did a very thorough job and we definitely intend to reach out again for any future plumbing needs

  • Review 137 (2023-01-06 - Rating: 5)

    Manuel was on time, friendly and eager to resolve our issue. It was pouring rain and cold and he got the job done quickly and efficiently without once complaining. He triple checked all the bathrooms and showers to make sure all was well 👍🏼I would absolutely recommend manny and roto rooter again! Thank you Manuel!

  • Review 138 (2022-12-17 - Rating: 5)

    A job well done in explaining the needed work and task at hand. Gave us options for a repair or a new installment.Conscientious and professional at all times. A nice surprise to find here in Los Angeles! Thank you, Louis Serrano and Mason for being us back on track. Solid service .

  • Review 139 (2022-05-11 - Rating: 5)

    The service from Iyon Wade, Ian Caba, and Moises Rodriquez was amazing. The guys came out on time, detected what was needed and cleared the pipes for us to be able to operate. They then extended their help with giving us a report on what they’ve found as well as willing to speak to the people responsible to make the repairs. They got the job done quickly and easy.

  • Review 140 (2024-11-10 - Rating: 5)

    Dexter came quickly and did an excellent job in only a few minutes. He prevented a major issue and took care of the job well

  • Review 141 (2022-05-18 - Rating: 5)

    Our garbage disposal was nonfunctional. I called Roto-Rooter. Their dispatcher said a service tech would show up within two hours. After an hour or so, I got a call saying tech would be there within 20 minutes. Tech appeared right on time.He checked out the disposal and said it needed to be replaced. I bought one at nearby Home Depot. He put it in and was done.He was professional and courteous

  • Review 142 (2023-01-07 - Rating: 5)

    Jamie came out to help clean out an outside drain that was blocked. He was polite. He was informative and let me know what was wrong and gave me guidance on how to fix it. Unfortunately he couldn’t complete the job as my drain is broken.

  • Review 143 (2024-06-16 - Rating: 5)

    DJ was on time, super helpful and very knowledgeable. Great dude!

  • Review 144 (2024-08-08 - Rating: 5)

    Excellent quality of work and he went above and beyond what was asked

  • Review 145 (2023-07-16 - Rating: 5)

    Very thankful for our technician Manny who came out and resolved all our plumbing issues. He was very friendly and extremely knowledgable. Thank you for taking care of us!

  • Review 146 (2024-07-15 - Rating: 5)

    DJ was the best. He gets the job done. A++++++

  • Review 147 (2024-08-07 - Rating: 5)

    These guys are awesome!! They are always super professional and get the job done right, the first time.Highly recommend and will only work with them in the future. Ask for DJ, he’s the best!

  • Review 148 (2024-07-07 - Rating: 5)

    Dexter arrived on time for a Sunday call and provided excellent service.

  • Review 149 (2023-12-15 - Rating: 5)

    The plumbers were outstanding! Thank you for coming out to help in less than two hours from calling. They were skilled and professional.

  • Review 150 (2023-01-22 - Rating: 5)

    Matt, the service tech, was very knowledgeable and was able to answer all my questions. The install went smoothly and he made sure the work area was spotless at the end of the day. Highly recommend!

  • Review 151 (2024-06-07 - Rating: 5)

    Ian was prompt, professional and fixed our problem. I would call him again for future needs.

  • Review 152 (2022-12-23 - Rating: 5)

    A job well done with explaining and fixing the shower faucet issue. Mason was reliable, knowledgeable and professional. We definitely would use this service again. Thank you, Mason!

  • Review 153 (2024-12-17 - Rating: 5)

    Oscar Guzman is great. Thank you.

  • Review 154 (2023-09-18 - Rating: 5)

    Ian and Omar were fantastic. They explained everything and helped us out financially as well. Would definitely recommend

  • Review 155 (2023-01-13 - Rating: 5)

    Noah was great. He assessed the problem right away and was able to fix the issue within 30-45 minutes. Noah explained the problem and how to avoid it moving forward. I recommend Noah for your plumbing issues.

  • Review 156 (2024-07-19 - Rating: 5)

    This is my second time using Roto-rooter and I am quite satisfied with their work. They have been reliable, quick to respond and the technicians Ive had are very professional, good at what they do and seem like good people. My recent tech, Ian, was so helpful in fixing the issues in my kitchen and bathroom. He was transparent and communicative, clearly explaining and showing me what the issues were, fixing them and advising on different steps on how I can avoid issues in the future. He was also very courteous in making sure the areas were neat and squeaky clean after the repairs. I would definitely go with Roto-rooter again and would request Ian as the service tech.

  • Review 157 (2022-06-14 - Rating: 5)

    These plumbers are awesome! Professional & outstanding work. DJ the supervisor answered every question I had and is extremely thorough. I would recommend each and every one of them to take care of all my plumbing needs and the association I live in.

  • Review 158 (2022-12-14 - Rating: 5)

    Mason was on time and very professional. He gave me a fair quote and went above and beyond with his work. Would definitely use his services again!

  • Review 159 (2024-11-04 - Rating: 5)

    Great communication and prompt service from Joseph.

  • Review 160 (2022-03-15 - Rating: 5)

    My plumber Jeff also replaced the water pressure gauge. He did a great job, fast, the price was fair, and he was professional and knowledgeable.I will definitely call Roto router again if and when I need future plumbing repairs

  • Review 161 (2024-08-16 - Rating: 5)

    DJ did a great job! However I thought $300 was a steep price for unclogging the toilet which was a very fast job with no mess to deal with.

  • Review 162 (2024-06-17 - Rating: 5)

    Absolutely amazing. Seamless quick and effective. Water heater changed out in hours.

  • Review 163 (2024-06-18 - Rating: 5)

    I had a plumbing issue recently and called Rotor Rooter Plumbing. To my huge relief, Dexter, the plumber, came to the rescue very quickly. From the moment he arrived, I knew I was in good hands.Dexter was incredibly professional and friendly. He took the time to listen to my concerns and made sure I understood what was going on every step of the way. It’s not often you find someone who combines expertise with such a personable approach.The job itself was done efficiently and thoroughly. Dexter made sure everything was working perfectly before he left, and he even cleaned up the area, leaving it spotless. It was clear he takes pride in his work and cares about his customers.Overall, my experience with Rotor Rooter Plumbing, thanks to Dexter, was fantastic. If you need a plumber who is prompt, professional, and genuinely cares about doing a great job, I highly recommend Rotor Rooter and especially Dexter. He turned a stressful situation into a smooth and positive experience. Thank you, Dexter!

  • Review 164 (2024-08-13 - Rating: 5)

    They were prompt and addressed my clogged shower in a timely manner

  • Review 165 (2023-11-30 - Rating: 5)

    He came to our business very quickly and finished just as fast. We appreciate your service, thank you!

  • Review 166 (2024-08-12 - Rating: 5)

    Had a very large 1hp garbage disposal break down and started to leak when used ,my technician was quick to arrive and work quickly, efficiently, and cleaned up afterwards. I have used them before and had good service on drain issues

  • Review 167 (2023-08-01 - Rating: 5)

    Jaime did a great job and was very fast and efficient! Will call again when we need him :)

  • Review 168 (2024-10-24 - Rating: 5)

    They did a really good job!

  • Review 169 (2024-12-14 - Rating: 5)

    Jeff has been really professional and kind

  • Review 170 (2022-06-10 - Rating: 5)

    Great service. Ian came on time and addressed the drain issue without problem. He is an excellent plumber. I will use your service again.

  • Review 171 (2024-01-10 - Rating: 5)

    Ian was super helpful and fixed our problem. It was an emergency service and they arrived within 30 minutes of calling.

  • Review 172 (2024-07-02 - Rating: 5)

    DJ getting the water flowing was a hit and music to my familys ears. Professional and clean with a calm demeanor which is always good when you have a plumbing issue! Hope I dont need him for another mishap but good to know hes there when ya need him!!! Thanks RR!!!

  • Review 173 (2021-07-31 - Rating: 5)

    Have had them out several times for several issues unrelated and all people were great Pablo, Myles, , Ion, Moses…all super!Their work is effective and it says a lot about a company when every one of them is fabtastic.

  • Review 174 (2024-07-25 - Rating: 5)

    Ian was on time, polite and respectful! He was upfront and communicated with me every step of the way! Great Nob!

  • Review 175 (2024-01-16 - Rating: 5)

    They were amazing and heard our complaints out before investigating the issue. We will be calling them if needed again and would highly recommend!!

  • Review 176 (2024-11-01 - Rating: 5)

    Ian was great. Thanks!

  • Review 177 (2023-12-25 - Rating: 5)

    So grateful the service was fast efficient and on a holiday too. Can’t recommend more. Will definitely use again.

  • Review 178 (2024-11-26 - Rating: 5)

    Mario did a great job 👏🏻

  • Review 179 (2023-04-15 - Rating: 5)

    The cleanout access point was used to clean the drain behind the garbage disposal and kitchen sink. The procedure went well and the drain is now clear. All backup water in the double sink went down swiftly.

  • Review 180 (2022-12-22 - Rating: 5)

    Bath/Shower drain was plugged up. The technician did a great job clearing the drain after multiple attempts drain finally cleared. I would recommend Mason to anyone needing plumbing services .

  • Review 181 (2023-12-15 - Rating: 5)

    Fast, friendly reliable service . Ian &Malik were very professional, helpful and answered all of our questions.

  • Review 182 (2024-08-02 - Rating: 5)

    Very helpfull providing the estimate. Very expensive but exceptionally satisfied as a customer.

  • Review 183 (2024-06-30 - Rating: 5)

    Tech was charming, answered questions with knowledge , Cleaned after work was done

  • Review 184 (2023-01-06 - Rating: 5)

    Very friendly Noah diagnosed the problems with our kitchen sink and a shower faucet. And gave me a quote10/10 customer service !

  • Review 185 (2024-11-09 - Rating: 5)

    Excellent service very friendly and accommodating

  • Review 186 (2024-01-06 - Rating: 5)

    Honest, timely, clean and knowledgeable and friendly- felt like I knew him from somewhere! I recommend.

  • Review 187 (2024-06-27 - Rating: 5)

    Ian was great! He was courteous, clear, and helpful. He told us what was wrong, what needed to be done and why. I recommend him.

  • Review 188 (2022-07-09 - Rating: 5)

    We needed a fast repair and they provided that. On a Saturday and coming quickly and fixing the problem was a plus. Very kind, explained the entire process and professional. Thank you

  • Review 189 (2023-03-28 - Rating: 5)

    Manny (tech #1752) did a great job taking care of us and was a total pro. Highly recommend.

  • Review 190 (2024-11-10 - Rating: 5)

    Great job super helpfull