J.R. Bolton Plumbing, HVAC & Fireplaces
Located in Buford, Georgia
Address: 160 Peachtree Industrial Blvd, Sugar Hill, GA 30518, United States
Phone: +1 470-228-2263
Rating: 4.9
Services
- Identifies as veteran-owned
- On-site services
- Language assistance
- Assistive hearing loop
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Credit cards
- Credit cards
- Free parking lot
Categories
- Plumber
- Fireplace store
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-24 - Rating: 5)
We had an outstanding experience with JR Bolton which included servicing our three gas log fireplaces, a special order (two accessories packages) and then installation of a new ventless system. Everyone we dealt with was very knowledgeable about all areas of the business. The technician who serviced our three fireplaces was polite and did a good job communicating what was wrong with one of them and what are options were. We decided to replace one set of logs and move a set of logs. When we came to the showroom to pick out our new set, we had a very lovely young woman help us and again, very knowledgeable about the products. When the new set came in it was easy to schedule the install. The technician removed the broken set in the living room, then moved an older model set from the family room to the living room and we put the new set in our family room where we spend the most time. Peterson logs are gorgeous! I highly recommend JR Bolton. -
Review 2 (2024-12-26 - Rating: 5)
Bryce was amazing from start to finish! We needed an upgrade (pics below!) of our gas insert and Bryce came and quoted us within the same week and everything went very smoothly! We even had to reach out to him after hours on a couple of instances and he was so quick to respond and very helpful!! Will recommend JR Bolton and Bryce to anyone!! My fireplace is so beautiful. Easily my new favorite spot in the house! -
Review 3 (2024-12-09 - Rating: 5)
Lionel was amazing! Not only does my fireplace look great and work great I got an entire education and suggestions on how to update the look of my three sided fireplace. Highly recommend! Thank you Lionel for the outstanding service! -
Review 4 (2024-12-11 - Rating: 5)
MOIESE was outstanding! He walked me through the entire process and explained all the details. He was extremely knowledge and was very courteous! Please let him come back when my ordered part comes in. We need more people like him in the service industry! 👏🏾👏🏾👏🏾👏🏾👏🏾 -
Review 5 (2024-12-09 - Rating: 5)
Dario did a great job servicing our gas logs. He cleaned them and arranged them beautifully. He checked everything for safety. All good to go. -
Review 6 (2024-12-17 - Rating: 5)
We had a great experience from start to finish. Their technician, Lionel, came out to give us a personalized quote free of charge and gave us multiple options at various price points, no to mention answering my endless questions during and after. When we decided on one, they were prompt in ordering and scheduling set up. 10/10 would recommend! -
Review 7 (2024-12-19 - Rating: 5)
Dario was excellent. He successfully got my gas lantern operating again. He was thorough with his troubleshooting and offered alternative solutions to help me resolve my issue. He respected my home wearing by wearing shoe covers (without me having to ask😉). In fact, if I call JR Bolton for services again, I will specifically ask him. Thanks so much Dario! -
Review 8 (2024-12-06 - Rating: 5)
Amazing. Super easy. No hard sales job. Great showroom. Jay was fantastic. Attentive and fast once we made out decision.Quick delivery. Installer/Dario was a delight. Fun to talk to. Very contentious. Took his time. Set the logs up beautifully. Took his time to demonstrate.It was the best experience from start to finish. 100% run to JR Bolton. -
Review 9 (2025-01-02 - Rating: 5)
Bolton service technician, Kelvin Keltie, did an excellent job servicing our gas fireplace. He was prompt, polite, and professional. Kelvin thoroughly inspected and cleaned our gas fireplace, cleaning out the clogged pilot, checked electrical switch and output readings, replenished new embers and cleaned the logs and the glass. Kelvin thoroughly explained to me and my wife how to use it safely. Our fireplace never looked or operated better! We highly recommend J.R. Bolton and Kelvin Keltie for all gas fireplace troubleshooting and servicing needs. -
Review 10 (2024-11-11 - Rating: 5)
I recently had my hot water heater replaced and would highly recommend J.R. Bolton if you’re in need of a skilled plumber.Master plumber John Graham and his assistant, Trent, did an excellent job installing the new unit in a timely and professional manner.After a brief conversation with John about the installation and any necessary upgrades, I felt confident that I was in good hands.Skill and integrity are a good combination, it’s clear that John has them both and takes pride in his workThanks again -
Review 11 (2024-12-06 - Rating: 5)
Lionel was excellent. He presented as very professional and personable. He provided tons of information. He definitely did not present as trying to upsell me. It was the initial appointment and I’m looking forward to working with him to finish the project. I’d highly recommend him. -
Review 12 (2024-01-18 - Rating: 5)
Lionel Farrington is an amazing service technician. He is very thoughtful and thorough. Took great care of cleanliness during and after our gas log installation. We are super excited about our new fireplace. It looks amazing and functions even better. I would highly recommend Bolton Fireplace! -
Review 13 (2024-09-18 - Rating: 5)
Lionel did a fantastic job! He showed up on time and was able to quickly assess and solve the issue! Highly recommend! -
Review 14 (2024-11-19 - Rating: 5)
Dario did a great job installing our new gas fireplace logs and explaining everything in detail. This is our first experience with a gas fireplace and really appreciated how he walked us through everything. We are so pleased. It’s beautiful! -
Review 15 (2024-09-30 - Rating: 5)
Absolutely thrilled with my experience! I recently hired Bolton for a complete system installation, and they exceeded my expectations in every way. From my initial call with Bella, their team was professional, knowledgeable, and incredibly responsive.Ben took the time to explain all my options, ensuring I understood what would work best for my home. The installation crew arrived on time and worked efficiently, leaving everything clean and tidy. Not to mention, my new system is running like a dream!Customer service was top-notch; Ben followed up after the installation to ensure everything was working perfectly. I couldn’t be happier with the results. Highly recommend Bolton for anyone in need of HVAC services! Five stars all the way! ⭐⭐⭐⭐⭐ -
Review 16 (2024-12-20 - Rating: 5)
Moises came to our house to install our new gas logs. He was on time, quick, knowledgeable and very pleasant. He was even able to install the logs without waking our baby during nap time. He was excellent! -
Review 17 (2024-12-03 - Rating: 5)
We had J.R. Bolton install a new gas log set last year and service it this year. Lionel did both the install and service and was great to work with. Super nice, helpful and knowledgeable! Highly recommend! -
Review 18 (2024-11-20 - Rating: 5)
Just had an amazing service from Dario Martinez from Bolton Services. He was so kind and knowledgeable of his work. It’s great to receive good honest home service technician these days. I will definitely be calling them for all my Fireplace problems and encourage you to do the same. Their number is 470-238-8060. 👍They also do heating, air and plumming. 👍 -
Review 19 (2024-11-08 - Rating: 5)
Bolton HVAC, Plumbing and Fireplace has done a great job for us with our fireplace gas logs unit. There products are very high-quality. We’ve been very happy with our fire logs. Their sales staff and service technicians are very professional, knowledgeable and great to work with. I definitely recommend this company. -
Review 20 (2024-07-29 - Rating: 5)
Exceptional Service and Expertise - Highly Recommend!The service and expertise are truly outstanding. John G. tackled the complex issue of re-piping my 1970s built home while also providing insights that ultimately helped me to better navigate interactions with my home insurance provider. His commitment to quality workmanship and remaining positive despite the challenges of a job are evident in every aspect of his work. If you’re looking for peace of mind knowing that a job will be done well J.R. Bolton is the one to call. Thank you, John, for your exceptional service! -
Review 21 (2024-09-13 - Rating: 5)
Dario from Bolton did an excellent job servicing our gas log fireplace. He was professional, very competent, and very good at answering my many questions about the remote batteries! Thanks, Dario, and thanks to the Bolton Team-- always customer focused and highly skilled! -
Review 22 (2024-08-06 - Rating: 5)
My technician BYRON was incredible. He provided detailed explanations INCLUDING PICTURES!!! I completely understand what needed to be done and what he did to determine that need. I would highly recommend J.R. Bolton. If the rest of their technicians are half as good as Byron you will be absolutely happy you called them. J.R. Bolton has never disappointed me and my family. I wish I could give them six out of 5 stars!!! -
Review 23 (2024-12-19 - Rating: 5)
Lionel was very helpful and knowledgeable about new fireplace log set and burner. He answered all my questions and more importantly listened to what I wanted and added his recommendations accordingly. Very easy to work with! -
Review 24 (2023-12-22 - Rating: 5)
We purchased a new fireplace from Bolton and from beginning to end our experience was wonderful! Now here’s a team that works together, cares about their customers! Faye was fantastic and helped us with difficult decisions with a smile! So much knowledge along with our installers! Bryce could not have made us more comfortable with his knowledge and confidence, so professional! Him and his helper were sure to cover our floors, their shoes and made this installation look easy! I’m glad we made the right choice and walked into Bolton for our investment in our home! Thank you to all! Merry Christmas! -
Review 25 (2024-12-19 - Rating: 5)
Kevin diagnosed the problem and proposed a solution to my gaslight issue. The gaslights were improperly installed when the homes were built so Kevin was honest. He did what he could to stabilize the pole. He was professional and very pleasant. My HOA has Bolton as the go-to for repairs and it has a solid reputation in Gwinnett County. I must make a decision soon and Bolton will be my choice to finish the work. -
Review 26 (2024-08-07 - Rating: 5)
My client needed their fireplace serviced and the scheduler was so helpful! From identifying the type of fireplace, scope of work and coordinating the appointment! They were able to fit us in on the same day as called. The star of the show was our tech, Dario. He was efficient, detail oriented and a problem solver! JR Bolton and Dario definitely has a place on my vendors list! Efficiency, informative, problem solver and results driven is how I’d describe them! 10/10 - Thanks Dario! -
Review 27 (2024-11-15 - Rating: 5)
Lionel has been out twice over the years and helped me immensely with an issue I was having and now with regular maintenance of my fireplace. He’s been punctual, helpful, knowledgeable and has a lot of expertise! Highly recommend Bolton and Lionel! -
Review 28 (2024-12-10 - Rating: 5)
Our new fireplace installation team of Bryce and Juan did a complete and thorough job. Everything worked as promised. We have used Bolten for many years and this latest experience was as the prior ones...very good. -
Review 29 (2024-10-07 - Rating: 5)
JR Bolton, Plumbing, HVAC and Fireplaces converted my fireplace to allow for vented gas spheres that they installed last week. I could not be more pleased with the quality of the work and professionalism of Lionel and his assistant throughout the process - from receiving the quote until the installation was completed. Highly recommend J.R. Bolton! -
Review 30 (2024-10-22 - Rating: 5)
Dario did an excellent job on our gas lamp repairs. He was prompt, efficient and very knowledgeable. He explained all aspects of the problem and his planned approach to the repairs. Overall: outstanding job. -
Review 31 (2024-11-26 - Rating: 5)
Installers arrived on time and were courteous. They explained the process to me and gave me options with pros and cons when we encountered a gas leak problem. The problem was resolved same day and we’re now enjoying our new gas logs. -
Review 32 (2024-12-19 - Rating: 5)
We’ve owned several houses with fireplaces and wood burning stoves, but we’ve never had a gas log fireplace. The house we bought a year ago is plumbed for gas logs but was never set up with them. We saw great reviews of the services provided by J.R. Bolton and decided to drop in to view their options in design and operation of gas logs. Jay Doig assisted us, explained available fire ignition types, showed us the three classes of gas logs available for our particular fireplace, provided us with a chimney sweep contact, and gave us a quote for the logs we chose. He was quite knowledgeable on his products and services and communicated very effectively with us so that we left very confident in our decisions. Customers like to have confidence in their choices of services. Given our initial meeting at J.R. Bolton with Jay Doig, we fully understand the positive reviews we’ve read and look forward to getting our new gas logs.Moises Tinoco from J.R. Bolton came to our house and did an outstanding job of installing the gas logs. He removed the old piping in the fireplace, carefully vacuumed the area with his Hepa vacuum, and installed new piping that complemented the gas logs we had chosen. He carefully tested our gas line and valve to make sure that the installation would be safe and effective. He carefully laid out the sand and embers in the gas log tray and then distributed the ember granules around the floor of the fireplace. Next, he arranged the ceramic gas logs, lit the match lit gas logs, and then had me light them again under his supervision. Moises communicated his steps very well and made my confidence in using the fireplace safely his top priority. He is definitely a knowledgeable, engaging, and effective technician.We couldn’t be more delighted with our gas log purchase and installation by J.R. Bolton! -
Review 33 (2024-10-23 - Rating: 5)
Dario has been our service guy for our fireplace for multiple years. He always dies an outstanding job and ensures we have a good understanding of all the work he has done. He is very knowledgable. -
Review 34 (2024-10-28 - Rating: 5)
Dario came out to service our gas log fireplace. We had noticed a strange smell earlier. Turns out we had a gas leak. We just purchased our home and the inspector missed it. So thankful for the thorough job. Dario was very friendly and explained everything. -
Review 35 (2024-06-19 - Rating: 5)
Lionel was professional, efficient, informative and kept things neat and tidy while he installed the new gas logs. Weve had a great experience with Bolton since the beginning. -
Review 36 (2024-10-10 - Rating: 5)
Darío with JR Bolton Services came to my home to service my gas ventless fireplace and I could not be happier. He was very careful, addressed the problem and went over and above by educating me on how to operate correctly and change out the batteries required to run the remote control system. In addition he cleaned up the work area and was very professional. I highly recommend JR Bolton and ask for Dario if your gas fireplace needs maintenance. -
Review 37 (2024-12-17 - Rating: 5)
Lionel was great with helping us with our 2 fireplaces. He took time to make sure we understood what to do in the future. Very informative. Kind and respectful! -
Review 38 (2024-10-10 - Rating: 5)
Moises is a thorough technician and very personable. I am very satisfied with the checkup that he did on my gas FP today. -
Review 39 (2024-10-08 - Rating: 5)
Dario was timely and efficient installing our gas logs. He covered our floor and maintained a clean work space. Once completed he took time to explain the functions and how to maintain the logs and burner. I felt that he treated our home with the care he would his own. -
Review 40 (2024-10-02 - Rating: 5)
Dario did a great job servicing 2 of my fireplaces. He was very thorough with every detail of the process and a really personable gentleman. I would highly recommend his service. -
Review 41 (2024-10-14 - Rating: 5)
Dario did a great job and was able to find and order parts for an older model gas fireplace to avoid replacement! He explained the problem and the fix and cleaned all the parts and glass for us. Highly recommend! -
Review 42 (2024-08-31 - Rating: 5)
This review is to recognize two of JR Bolton’s technicians (Byron and KD). They both are hard working and knowledgeable. They are concerned that the customer is satisfied with the results of their work and that the HVAC is properly working before they leave. -
Review 43 (2024-09-24 - Rating: 5)
Great experience with my service call. I had three issues at my home and Dario completed all three and explained what was going on every step of the way. I left the interaction feeling pleased I found a new reliable plumber. -
Review 44 (2024-10-09 - Rating: 5)
Lionel and Kelvin came out fireplaceInsert we purchased back in 2018. First of all we love the fireplace insert and can’t say enough good things about the entire process of purchasing and installation. Lionel and Kelvin were very thorough and did an excellent job with friendliness and professionalism and I would recommend anyone looking to convert a wood burning fireplace to a gas insert or getting one serviced to look at J.R. Bolton. -
Review 45 (2024-01-09 - Rating: 5)
Excellent service and very nice technician. Arrived on time and quickly solved our problem and then serviced our fireplace. Very knowledgeable about the products they offer which was good because we are planning to install a new fireplace in a vacation home in the mountains. Will continue to use them in the future. Very pleased. -
Review 46 (2024-07-02 - Rating: 5)
JR Bolton Services has been my heating and AC service provider ever since I owned my home (18+ years). They provide reliable, reasonable and efficient service and are always easy to work with.Today I had my tankless water heater serviced and my annual plumbing inspection. My service tech, John Graham, was awesome. He was polite, friendly, courteous and explained everything in an easy-to-understand way. I needed a small repair that John quickly and easily took care of that day.I couldn’t be happier with JR Bolton. -
Review 47 (2024-10-29 - Rating: 5)
Lionel Farrington did an excellent job assessing the faults with our two fireplaces. Very knowledgeable on these units. Great professionalism and personality. Looking forward to him repairing the units when the parts come in. -
Review 48 (2024-07-10 - Rating: 5)
Great experience today with our gas line install with Lionel Farrington. He is incredibly professional and knowledgeable. I was impressed by his attention to detail - he even remembered to reset our hot water heater before he left, as he had to shut the gas off to it earlier in the day. Highly recommended him and Bolton. -
Review 49 (2024-09-09 - Rating: 5)
Dario serviced both of our fireplaces today. Dario was phenomenal. I received excellent service. Dario is very knowledgeable and answered all of my questions. He was very thorough and detailed. Thank you! -
Review 50 (2024-08-14 - Rating: 5)
Lionel came to my home yesterday to do the yearly service on our gas logs. He was so professional and pleasant! He explained everything that he did, and he was so tidy and neat! -
Review 51 (2024-04-12 - Rating: 5)
Dario and Kevin did a fantastic job inspecting my gas logs and system while explaining the work. They also replaced the gravel inside the fireplace, which makes everything look inviting. I feel so much confident about using the fireplace, which was a selling point for my property! -
Review 52 (2023-11-20 - Rating: 5)
Dario was excellent! Previous job made him a bit late but he still showed up and continued until the work was done. My fireplace works now so very excited! Thank you!! -
Review 53 (2024-08-27 - Rating: 5)
Lionel Farrington, service tech, did an excellent job servicing our gas fireplace. He checked the pilot light, the blower, the flue and cleaned the glass. He took the time to explain how to operate the pilot light. -
Review 54 (2024-10-07 - Rating: 5)
We had our fireplace serviced by Bolton today. Dario did a great job. He explained his process as this was our first time for service. No leaks! -
Review 55 (2024-01-02 - Rating: 5)
Professional services. Our fireplace wasn’t working due to clogged lines. Moises (The technician), kind and knowledgeable explained everything he did and why. He took pictures of everything before and after. I highly recommend Bolton HVAC & Fireplace services. ⭐️⭐️⭐️⭐️⭐️ -
Review 56 (2024-11-20 - Rating: 5)
John was very thorough in his inspection and had found the parts which was malfunctioning with our Rinnai RE180iN. He was skillful and knowledgeable to help me with repair required. If you have any issues with your Rinnai tankless products, J R Bolton Plumbing is the answer. -
Review 57 (2024-09-17 - Rating: 5)
Bryce and Kelvin were the utmost professional and personable guys. Took their time to do it right, answered all of our questions and gave great instruction on using new fireplace. Showed on time as promised and just did an awesome job. -
Review 58 (2024-10-02 - Rating: 5)
My technician, Dario, went above and beyond. Not only did he perform routine maintenance on our fireplaces, he also caught and fixed a gas leak on our grill AND cleaned the glass on our fireplace screen. Would recommend 💯! -
Review 59 (2023-09-22 - Rating: 5)
This is the second time we’ve used Bolton Heating, Air, & Fireplaces to service our Heatilator Fireplace. Both times we’ve been impressed with their attention to detail and knowledge of the workings of the fireplace. Both times they have showed up on time and were polite and professional in their dealings with us. One time we asked the technician who was somewhat new to the company how he liked his job. His reply was that “this is the best employer and job that I’ve ever had”. -
Review 60 (2024-12-19 - Rating: 5)
Dario was extremely courteous, knowledgeable, efficient, and informative in fixing my gas log ventless fireplace. If I need service from J.R. Services again, I will not hesitate to call them. -
Review 61 (2024-12-03 - Rating: 5)
Scott helped us decide on a fireplace that would be right for our home. He was very knowledgeable about the product and easy to work with.The installation team led by MoisesTinoco and Trent were knowledgable and efficient. .Thanks to the whole team! -
Review 62 (2024-11-06 - Rating: 5)
Lionel did an excellent job and explaining the workings of a fireplace as well as how to maintain and all the necessary safety precautions required to keep safe. I learned a lot about Fireplace. He was great. -
Review 63 (2024-08-03 - Rating: 5)
Our family decided to replace our HVAC system and got multiple quotes from HVAC companies. Something just didnt feel right about them, so we decided to pause the project. Then we saw a J R Bolton service tech in the neighborhood and wondered why we hadnt called them for a quote. After all, we were fireplace customers of J R Bolton.That is when we met Ben Cutulle and later his installation team of Darryl, Moises and Trent. They were on time, professional andknowledgeable. They completed the job in 1 1/2 days. which seemed mighty fast when they replaced an entire system.I highly recommend J R Bolton for all the reasons above as well as their pricing which was the best I received. Next project with them will be a gas light install. They have beautiful Bevolo products. Thanks again Ben and your team.Larry DeMarcus -
Review 64 (2024-10-24 - Rating: 5)
Dario is the best! He has serviced our two fireplaces over the years. He is thorough and honest! Will continue to use him and JR Bolton in the future. -
Review 65 (2024-09-25 - Rating: 5)
Dario Martinez did a wonderful job. He is so experienced technician. We are very satisfied. Will keep the company’s contact for future services. -
Review 66 (2024-09-07 - Rating: 5)
J.R. Bolton truly exceeded our expectations from start to finish! The entire process, from getting a quote to the installation, was seamless and five-star service all the way. A huge thanks to Darryl, Juan, and Trent for expertly installing our new HVAC system, and to John for the flawless water heater installation. Ben, the service manager, was incredibly helpful and took the time to educate us on what we actually needed, without trying to push unnecessary upgrades like some other companies do. J.R. Bolton is now our go-to for any plumbing, HVAC, or fireplace needs. We can’t thank the team enough! -
Review 67 (2024-12-05 - Rating: 5)
Lionel provided an excellent job explaining details about the work involved in the service of my fireplace. I am very pleased and look forward to an updated fireplace. -
Review 68 (2024-09-30 - Rating: 5)
J and team were responsive, provided quality work, and did not try to oversell. The installation price was very fair. We are thrilled with the quality of the project and would recommend again. -
Review 69 (2023-10-06 - Rating: 5)
Moises arrived on time, quickly assessed the job and provided an estimate. He explained everything in detail, addressed my questions and arranged for Dario to do the job that same day. Both men were very polite and professional. Would highly recommend Bolton. -
Review 70 (2023-12-20 - Rating: 5)
I don’t think I could be more pleased with the service I received today from JR Bolton. I got estimates from two other companies that were 4 and 5 times more expensive than what Bolton charged. And it took less than 2 hours. Most importantly, I love how my new gas lamppost looks. -
Review 71 (2024-08-09 - Rating: 5)
Charles showed up on time, explained to me the work details and estimates. I added one additional task for him but he did not complain. Work was done with excellent quality. I would trust Charles for any plumbing work I have in future. -
Review 72 (2024-11-19 - Rating: 5)
Technician was super knowledgeable and very professional. Made repairs and checked for leaks, carbon monoxide, etc. Highly recommend! -
Review 73 (2024-11-15 - Rating: 5)
Bolton came out to provide info on options for our gas fireplace (logs or insert). Lionel, the rep and installer, was awesome! Very nice, professional, and informative--not pushy or anything. 5 stars! Update: Ive been using Bolton since I moved into my house 1.5 years ago. I use them for HVAC, etc. I would never use anyone else. Bolton is awesome--service, honesty, scheduling, etc. are all 5 stars. -
Review 74 (2024-12-16 - Rating: 5)
Dario was very knowledgeable and professional. He was able to explain the service in detail and completed the service efficiently and effectively. -
Review 75 (2023-11-10 - Rating: 5)
I have been a satisfied customer of JR Bolten’s since 2015 when I replaced my wood burning fireplace with a beautiful insert and set of gas logs that look and feel like real without all the mess. The convenience of using a remote control to light your fireplace is just another added bonus to having gas logs. They had everything I needed to complete my fireplace remodel. From a large selection of fire logs, beautiful doors and frame to the mantle and every accessory you need to make your fireplace a beautiful addition to any home. They were professional with the purchase, installation and continued service each year to keep them working and looking like new. -
Review 76 (2024-11-11 - Rating: 5)
Lionel our tech did a great job servicing and diagnosing our fireplaces. Professional and prompt. Very satisfied with the service. -
Review 77 (2024-06-25 - Rating: 5)
Dario was professional and really got the job done. I especially liked that he was very knowledgeable and experienced in fixing outdoor gas lanterns. I will definitely call J.R Bolton when ever I need gas lantern maintenance. -
Review 78 (2024-11-22 - Rating: 5)
Excellent, they let us know they were on their way, arrived and handled our requirements very professionally. Would highly recommend this Company. -
Review 79 (2024-06-11 - Rating: 5)
We had an excellent experience with Lionel representing Bolton. We had him check two of our fireplaces. Not only was he knowledgeable about his job, he also took the time to answer our questions and explain his evaluation of our fireplaces, logs, etc.. He was as polite as he was professional. I would highly recommend him and your company. -
Review 80 (2024-10-01 - Rating: 5)
KD was super professional and understanding of all my questions. They were prompt, professional, and knowledgeable. Very respectful of my time and seemlessly fixed the issue at hand. -
Review 81 (2024-10-15 - Rating: 5)
Our furnace was rusted out and spewing out CO..I needed to get quotes for a replacement furnace. He came quickly and g a ve a thorough quote. Tanks for the quick turnaround. -
Review 82 (2021-12-01 - Rating: 5)
We recently had our old fireplace mantelpiece and surround removed and replaced with a new linear fireplace. JR Bolton performed the tear-down and installation. I want to commend Rene with RegalFireplace for his excellent installation of the new fireplace. His team was very professional and knowledgeable. They came in, got to work, and completed the work in an honorable length of time. He gave both my husband and me a detailed explanation of how to use the fireplace remote. I cannot say enough good things about our experience with these people. I highly recommend them, and I am very, very particular. -
Review 83 (2024-12-20 - Rating: 5)
Kelvin was Great, very professional and knew what he was doing. He was also very thorough in explaining how to operate my fireplace. -
Review 84 (2024-06-20 - Rating: 5)
Byron was awesome! He came out went over all our hvacs, talked over everything with us so we would have the best options and could make the best decision. We will always use and trust JR Bolton for our house and couldnt recommend them enough! -
Review 85 (2023-09-18 - Rating: 5)
I LOVE my new gas logs! Our installer helped me select the logs, answered all my questions and taught me how to use them. Extremely professional. I highly recommend this company. -
Review 86 (2024-09-30 - Rating: 5)
Lionel was very helpful when it came time to pick out a vented gas log insert that would be appropriate for our rec room. Prompt and professional. Looking forward to cold weather to use the fireplace! -
Review 87 (2024-12-17 - Rating: 5)
Amazing workmanship, and great communication. The installers were excellent. -
Review 88 (2024-07-09 - Rating: 5)
Lionel Farrington with J.R. Bolton Plumbing just installed a gas lamppost for us. Just did a tremendous job..Quick, efficient and very careful not to disturb any plantings. I would recommend him an J.R. Bolton for all your plumbing needs! -
Review 89 (2024-02-19 - Rating: 5)
These people are the best! Unassuming, yet the nicest, most knowledgeable, helpful, communicative and competent people youll ever meet. We were in the market for converting our conventional wood-burning fireplace into a gas log fireplace, and Faye made the process of understanding what was involved and reviewing the various options in the showroom a breeze. And Lionel, the installation technician, was just a delight. He did an excellent job on the install, while being super careful not to damage or dirty anything in the process, and then walked us through all the operational and maintenance issues we needed to know about. Highly knowledgeable, highly competent, and just a real nice guy. And now we have a wonderful new fireplace that we really love. A great experience all around. -
Review 90 (2024-07-23 - Rating: 5)
I can’t say enough about the amazing service that I received from J R Bolton HVAC‼️The level of service and professionalism provided to me was OFF THE CHAIN💥💥💥During this heatwave, they have gone above and beyond to make sure we were comfortable while waiting for replacement parts for our system.From the first person who answered my call, to the Service Managers (Karis and Ben), to the technicians (Moises and Juan)…Your team has been such a pleasure to do business with.I used them for my gas logs, originally. Which, btw, was just as pleasant an experience as the HVAC side.They will be my “go to” for HVAC/Plumbing/Fireplace needs moving forward. I’d buy my clothing and groceries from them, if they were in those businesses too🤣🤣In this time of companies being short staffed/shipping delays/price increases, I couldn’t be more please to recommend them.#jrbolton #jdoig #hvacrepair -
Review 91 (2024-12-06 - Rating: 5)
Lionel did a wonderful job explaining my options. He was professional and kind and Im looking forward to getting my fireplace installed! -
Review 92 (2024-08-15 - Rating: 5)
I asked for quotes from 3 companies for my tankless water heater. They had the cleanest solution at the lowest price and packaged the electrical work for the system. They went out of their way to accommodate my schedule. Thank you! -
Review 93 (2024-08-19 - Rating: 5)
Always prompt, professional, and friendly! JR Bolton has installed and repaired our fireplace set and each interaction has been a pleasure. -
Review 94 (2024-07-01 - Rating: 5)
Bryce installed our fireplace and he was making sure that everything work well he is an excellent person I highly recommend this company -
Review 95 (2024-10-01 - Rating: 5)
I can’t say enough about Scot Galphin at J.R. Bolton, He’s extremely knowledgeable and very informative. I Highly recommend J.R. Bolton i’m sure their entire staff is fantastic. Ask for me I’ll be asking for Scot -
Review 96 (2024-11-14 - Rating: 5)
Bryce was very informative and professional. We would recommend yall without any reservations. Thank you. David and Vickie Murphy. -
Review 97 (2024-11-07 - Rating: 5)
Technician was on time for our annual fireplace servicing. He was very competent and performed a very thorough exam of our unit .... followed by a complete clean up of work area when done. Also, he was very personable individual and was responsive to all questions that we had. We would say he is a real asset to the Bolton organization and we will specifically ask for him by name next year. -
Review 98 (2024-05-09 - Rating: 5)
I needed some work to be done on the gas burner bar and they sent Dario to do an assessment estimate. He was very polite, professional and listened to my concerns. After he gave me my options, he had the parts in his truck so I decided to have everything done during this visit. It was a small job but he used a drop cloth and a portable shop vac to tidy up the inside of the fireplace! I recommend Dario. -
Review 99 (2024-10-30 - Rating: 5)
Scott is very knowledgeable and has technical grasp of the gas log operations. He was open on both pros/cons. Yrs of experience are evident. -
Review 100 (2024-04-04 - Rating: 5)
JR Bolton services is an amazing resource. I highly recommend using them for plumbing & anything requiring knowledge of natural gas! Moises and Lionel are both extremely professional and addressed my issues with my gas fireplace and gas lanterns quickly and effectively where other professionals failed. It is such a pleasure working with these young men! -
Review 101 (2024-04-16 - Rating: 5)
Dario did a fantastic job. He was quick and efficient. Took photos of the problem and explained it well. He left the fireplace and work area tidy and clean. I will definitely use JR Bolton and Dario for any future fireplace needs. They are top notch! -
Review 102 (2024-10-18 - Rating: 5)
Brice is excellent!! He telephoned me concerning an issue with my fireplace staying lit. His instruction was clear and simple. Told me to try this solution over weekend and let him know on Monday how things worked. If I had a company, I’d hire him today!!! Even if I had to pay premium $$$$$!!! -
Review 103 (2024-12-19 - Rating: 5)
Absolutely great company to do business with. Incredible experience throughout the entire process. JJ and Lionel are the best. Highly recommend. -
Review 104 (2024-09-12 - Rating: 5)
Kenjimie Knight is a very polite and friendly man. He answered any question we had with professionalism. JR Bolton has serviced our heating/air and plumbing. We would recommend JR Bolton for any Heating, Air or Plumbing needs. -
Review 105 (2024-10-21 - Rating: 5)
We had two fireplace inserts installed. The guys did a wonderful job! They were professional and knowledgeable, and explained how to use the units. -
Review 106 (2024-10-28 - Rating: 5)
Bryce was on time, thorough, and explained the cleaning process of my fireplace in detail. Highly recommend Bolton. -
Review 107 (2024-10-25 - Rating: 5)
10/25/2024Technician Moises Tinoco provided exceptional and professional maintenance on my fireplace which is operating beautifully, just in time for the upcoming holiday season. Moises was on-time and courteous, and I highly recommend Moises Tinoco and J.R. Bolton services for their outstanding attention to details, safety, high-quality products, and services. Thank you so much!5/14/2021 Todays semi-annual maintenance service was provided with the highest level of professionalism and thoroughness. The technician was very knowledgeable, and explained the services he was performing. I am always happy with the professional and reliable service I receive from Bolton Heating, Air & Fireplaces. Thank you.Previous service provided: Charles T. recently answered a weekend emergency service call for me, and he did a fantastic job! Charles kept me updated by phone as to when he would arrive at my home, and upon arrival he went to work quickly to assess the situation and make the necessary repair so that my air conditioning was back up and running as quickly as possible. Charles is very thorough, trustworthy and professional, and he took the time to explain what caused my air conditioning unit to stop running. I was so relieved to have cool air circulating through my home once again on a very warm day, and I will definitely continue to be a maintenance contract customer with J.R. Bolton Services. Thank you again for a great job Charles! I am so very grateful for your professionalism and kindness. -
Review 108 (2024-05-17 - Rating: 5)
The Installation team did an outstanding job putting in custom glass doors & screens on my two gas fireplaces. They were professional &. Competent. I am delighted with the outcome. Highly recommend! -
Review 109 (2024-11-14 - Rating: 5)
Great service! John fixed my garbage disposal leak and diagnosed the problem with another ongoing issue I was having. Great job! -
Review 110 (2024-09-18 - Rating: 5)
J. DOIG was very courteous and on time. He answered all of our questions and were looking forward to working with he and his team in the future. Update. Today Lionel installed our new gas logs fireplace and it looks great. He also took the time to make sure everything was working correctly and that we understood how to use it. So glad we went with this company since another one tried to charge much more for unnecessary repairs. Thank you for everything. -
Review 111 (2021-12-06 - Rating: 5)
We’re so impressed with the professional and expertise of our installer, Lionel. The entire process from Bolton Heating Air & Fireplace was great but having Lionel in our home and walk us through our gas log insert was exacting what we needed. Thanks Lionel for your help. You were great. -
Review 112 (2024-10-29 - Rating: 5)
Fix and cleaned the fireplace and its working great. Good work -
Review 113 (2024-11-13 - Rating: 5)
Scott was very helpful because he has a lot of knowledge and took his time to be sure i understood my options. -
Review 114 (2024-10-08 - Rating: 5)
Moises Tinoco was prompt, friendly, informative, and didn’t waste any time. We recommend Bolton and Moises for your gas fireplace servicing. -
Review 115 (2024-11-25 - Rating: 5)
Scot is very knowledgeable and personable. He listened to our needs and was able to find a fireplace that matched our requirements and our timeline in our renovation project.The installation crew was fast, neat, professional, and wrapped up the firebox install in a single day. My fireplace looks amazing! -
Review 116 (2024-06-20 - Rating: 5)
Very happy with the whole experience. Jessica was extremely helpful when I was setting up my appointment and Charles did a great job diagnosing and correcting the issue. Felt great to take a hot shower. -
Review 117 (2024-11-25 - Rating: 5)
The guys were amazing! Polite, efficient, did a great job! Highly recommend! -
Review 118 (2024-04-04 - Rating: 5)
Dario was very professional. He showed me how the key did not reach far enough on my new outdoor fireplace and that I needed a new, longer key and also the cover wasn’t centered quite right so that the key would actually fit. He also told me how I could adjust the flame to come more forward if I wanted by uncovering the burner at front a little and that there was really no need to open and close the damper since it was outdoors. He was very thorough and cleaned everything up as he was leaving.If I ever have need for a fourth Fireplace, I will certainly be calling them. They also did a great job last year on my gaslight in my front yard. -
Review 119 (2024-09-24 - Rating: 5)
Arrived during the appointment window. Did a great job. Very professional. Highly recommend. -
Review 120 (2024-11-22 - Rating: 5)
Very knowledgeable help us with what we were looking for answered all our questions and we picked out what we liked and needed for our area no pressure great salesman -
Review 121 (2024-06-11 - Rating: 5)
We purchased a fireplace from Scot. Great service! We had the installation people come out to talk to our contractor before purchasing the fireplace to discuss the specs to build it out. Excellent prices too! -
Review 122 (2024-11-01 - Rating: 5)
Dario, the service tech, is very professional and and thorough. He answered all our questions and fix the problem! Highly recommend! -
Review 123 (2024-02-06 - Rating: 5)
Lionel and Kelvin were extremely professional and provided exceptional service. They made sure to keep the area protected during install and left no trace. They spent extra time getting the leveling just right so we were happy with the final result.One thing to note for anyone retrofitting an existing fireplace - if the metal lip of the existing hearth is sticking up and cant be cut flush with the floor, the fireplace and surround will leave a small gap at the bottom. Were going to put a small metal strip there to cover the gap and polish the look.Were very happy with the final product and are enjoying the warmth! -
Review 124 (2024-01-10 - Rating: 5)
My sister recommended JR Bolton, and they did not disappoint. Excellent service! Moises brought my fireplace back to life. He was prompt, professional, knowledgeable, and efficient. I especially appreciate that he took the time to explain everything he did. -
Review 125 (2024-04-08 - Rating: 5)
The team that came to the house fixed my thermostat and provided my regular maintenance. They found a problem with the pump on one unit and fixed it on the spot. Everything is up and running well before the summer season starts. My house was left nice and clean. They vacuumed up any insulation that came down from the attic. I would recommend them. -
Review 126 (2024-02-26 - Rating: 5)
Dario Martinez was excellent, He explained everything that needed to be done and was obviously knowledgeable about the work he performed.Having tried another company before calling Bolton to have my fireplace repaired, it was clear that Bolton was far superior in their service and their knowledge of fireplaces. -
Review 127 (2024-04-26 - Rating: 5)
They were the 3rd company I reached out to but the first to respond. The service was a quick and simple fix taken care of completely. They even helped check for carbon monoxide and made sure our sensors were functioning. No hassle with these guys quick and easy. -
Review 128 (2023-10-09 - Rating: 5)
I’m pleased to report my recent experience with JR Bolton Plumbing, HVAC & Fireplaces and the exceptional customer service I received. JR Bolton recently sold and installed a gas insert for my fireplace. All of the individuals that assisted me from sales (Scot) to installation (Bryce and Kelvin) were very professional, knowledgeable, honest, friendly, and patient. They spent a considerable amount (aka “a lot”) of time answering my many questions and explaining important aspects of selecting and operating a gas insert. I felt they all treated me with my best interest at heart. Anyone interested in purchasing a gas insert should definitely consider this business. -
Review 129 (2023-08-26 - Rating: 5)
I would highly recommend. Kelvin and his co-worker did a fantastic job. They were on time, courteous, professional, and did not stop until they figured out, and fixed, the issue with my fireplace. They also took great steps to be considerate with my furniture while moving stuff around to do the job, and did a great job cleaning up when they were done. I feel like the price I paid for the job was very fair and reasonable. I’m very pleased with the service I received. -
Review 130 (2023-12-29 - Rating: 5)
My gas fireplace had some ventilation problems causing the flames to be blue instead of yellow. J.R. Bolton’s technician Dario was very diligent in identifying the cause and was able to correct the problem quickly. What impressed me the most is how Dario conducted several tests throughout the entire process to ensure the fireplace was operating safely and efficiently. I highly recommend J.R. Bolton -
Review 131 (2023-10-06 - Rating: 5)
Ross Bolton came out and quickly diagnosed the issue of my HVAC unit. Not only did he repair the issue, he checked to see all possible causes of the issue. That is what I call efficient. He took the time to explain everything that was done. Not only that, he showed me the defective part that was replaced and explained its function. Super/great service and excellent knowledge. By the way, the cost of repair was reasonable too. Lol! -
Review 132 (2023-01-09 - Rating: 5)
I found Bolton on the web for the Atlanta area and called them. Lionel came and was very courteous, professional and responsive. He gave me suggestions about keeping my home safe and gave instruction as related to gas fireplaces. He was very knowledgeable and I will certainly call them for any other needs I may have. I highly suggest their services. They repaired my fireplace within 45 minutes and was on time for our appointment. It made my day easy. -
Review 133 (2024-01-31 - Rating: 5)
Adrian was extremely polite, knowledgeable, and professional. He answered all my questions and concerns. We are gathering quotes for the service, but even if we don’t end up going with Bolton, I’m glad to have met Adrian. He’s a stand-up guy! 😊 -
Review 134 (2024-10-02 - Rating: 5)
Highly recommend. Lionel was very knowledgeable and very friendly. This is the company to do business with. -
Review 135 (2024-11-21 - Rating: 5)
Dario was great. He took time to explain about the workings of my fireplace. He thoroughly cleaned everything and ensured it was in good working order. -
Review 136 (2024-09-26 - Rating: 5)
This team is the most professional and knowledgeable group I have dealt with in years. I will highly recommend them for your needs. -
Review 137 (2024-11-06 - Rating: 5)
We have done business with JR Bolton for over 20 years and are happy with the service. -
Review 138 (2024-03-01 - Rating: 5)
Moises Tinoco, the service technician from Bolton who was sent to our home, did an outstanding job finding and correcting the problem with our gas fireplace. He also completeda service update and was very patient explaining how to use the remote control. Thank you! -
Review 139 (2024-01-19 - Rating: 5)
Very professional installation and nice fireplace insert. We needed gas plumbing work to upgrade an old gas log situation and JR Bolton got the whole job done with a custom fit upgrade. We are happy and toasty. -
Review 140 (2024-09-13 - Rating: 5)
Dario was very thorough and professional. I’m so glad I called J.R Bolton! -
Review 141 (2024-04-01 - Rating: 5)
J came out to evaluate our almost-40 yr old fireplace. Its been more than 25 yrs since we had a fire in it! J inspected the unit and told us we had bigger issues to solve before we considered gas logs. He showed us where our refractory was cracked and needed closer inspection of the flue. When all that is completed, well have J back out to quote us on nice gas logs. Thank you! -
Review 142 (2024-03-26 - Rating: 5)
These guys are amazing! On time, Professional, respectful, and super knowledgeable! They located my gas leak, which was below the subfloor then demoed the job and Repaired all the same day!!Needless to say I would highly recommend. -
Review 143 (2024-09-04 - Rating: 5)
Awesome job! Explained everything thoroughly! Glad we went with Bolton for our new hvac system! -
Review 144 (2024-10-24 - Rating: 5)
I love my new gas fireplace! Dario was knowledgeable and an artist, it looks amazing! -
Review 145 (2024-10-29 - Rating: 5)
Moises was top-notch! We are very pleased with his service call. -
Review 146 (2023-12-05 - Rating: 5)
UPDATE….DECEMBER 4Bolton Management followed up with me and explained the total charge, which included a camera inspection. By declining this charge, the bill was more reasonable. I have since resolved this issue and do appreciate how Bolton handled the situation. Management and the technician were very customer friendly and professional. -
Review 147 (2024-05-03 - Rating: 4)
The technician came the same day I called in and solved the problem immediately. All our dealings with JR Bolton have been positive over the years and I would recommend them to anyone. -
Review 148 (2024-12-09 - Rating: 5)
Kevin did a professional job, I Was very pleased with his work. -
Review 149 (2024-08-09 - Rating: 5)
Charles did great. On time, did the work correctly, answered all my questions. I recommend. -
Review 150 (2023-10-11 - Rating: 5)
Lionel was on time and explained everything in a way that even I could understand! He was very personable and respectful. He cleaned the unit and made sure the surrounding area was cleaned up too. He was here for about 30 minutes and just like that, I have a beautiful fireplace to enjoy all winter long. Thanks Lionel for your great attitude and kindness! -
Review 151 (2024-10-21 - Rating: 5)
Darryl and Trent did a complete install today of the entire HAVC system today. The newest Amana system they installed woks perfectly. Daryl and Trent were very professional and did a marvellous job on the installation. They were very knowledgeable about how to operate and do the maintenance, change the filter, on the system. I give them both a 10 out of 10 on the install, their professionalism, and overall quality of work. -
Review 152 (2024-04-11 - Rating: 5)
Dario was very knowledgeable about our gas lanterns and quick to diagnose an issue with a gas leak. It was repaired in the visit. He also provided good advice for extending the life of our gas grill. -
Review 153 (2024-12-09 - Rating: 5)
Great service. Addressed the issue, gave an estimate, and scheduled return visit for parts replacement. -
Review 154 (2023-09-19 - Rating: 5)
Lionel was professional, capable, and very kind. He took the time to explain everything he did and gave us tips as to how to utilize the different functions of the equipment! We will definitely call Bolton again and share their information with our friends here in the condominiums! -
Review 155 (2024-03-29 - Rating: 5)
Another outstanding tech from JR Bolton Services, Byron Solares, came by today for my annual HVAC inspection. He was very courteous, thorough and knowledgeable. Took a lot of photos and explained how everything was working. -
Review 156 (2024-01-02 - Rating: 5)
The technicians were very informative and swift to repair a leak I had. They went the whole 9 yards and made sure to check my water heater and water pressure as well which also also needed some preventative repairs, glad they were able to help! -
Review 157 (2024-12-11 - Rating: 5)
Bryce & Juan provided excellent service and provided professionalism and very good information for our fireplace in the future -
Review 158 (2023-07-28 - Rating: 5)
We are extremely impressed with the Bolton Heating and Air technician Moises Tinoco.He is the most thorough, knowledgeable and efficient tech weve had through many companies weve used. Linda in customer service made scheduling easy , timely and pleasant too! Very happy customers... -
Review 159 (2024-04-19 - Rating: 5)
Wow!! I had a custom chimney cap come loose and blow off my chimney, on the day of the “house closing”. J R Bolton came to the rescue and was able to reinstall the cap and even sent pictures of the completed work for me to share with the new owners. I have used Bolton on several occasions and have always been well satisfied. -
Review 160 (2024-03-15 - Rating: 5)
Excellent service by Lionel and Kelvin, the technicians they sent out to our home. They were very knowledgeable and precise with detecting the problem. Much appreciated and I will definitely use this company again. -
Review 161 (2023-06-12 - Rating: 5)
Lionel from Bolton was great! He thoroughly inspected and cleaned our gas fireplace and offered helpful advice about its use. Bolton provided friendly and professional service from my initial phone call for scheduling to the actual service call! Highly recommend! -
Review 162 (2024-11-20 - Rating: 5)
Lionel Farrington did a great job troubleshooting and providing detailed information what needs to be done. -
Review 163 (2024-11-25 - Rating: 5)
Very professional, informational, went better than expected. Lionel is the best! -
Review 164 (2024-03-28 - Rating: 5)
Dario did a wonderful job replacing the gas lamp post in our yard. -
Review 165 (2023-11-07 - Rating: 5)
I recently had a gas fireplace insert installed by JR Bolton. Before deciding on this company, I checked pricing at another fireplace store and found that Bolton’s prices were less for the exact same insert models. I went back to Bolton and am so glad I did. Sales rep Faye Schimke went above and beyond to find the best solution to a design dilemma involving my stacked stone fireplace. On installation day, the installers went above the call of duty as well. They told me that while on the roof, they noticed a chunk of hardiplank missing from my chimney. They even climbed back up there to text me a photo of the damage, which was invaluable for finding the best repair solution. What do I have now? A beautiful, sleek fireplace that has added comfort, value, and energy savings to my home. I highly recommend JR Bolton! -
Review 166 (2023-11-10 - Rating: 5)
Lionel from JR Bolton provided amazing service today on our 2 gas fireplaces. He was on time and was so neat and careful when servicing our fireplaces. I wish all contractors were this good. -
Review 167 (2024-11-27 - Rating: 5)
Great service and affordable price repairing our gas tankless water heater. -
Review 168 (2023-11-23 - Rating: 5)
I highly recommend Lionel with Bolton Plumbing/HVAC re: installation of gas line and gas logs. His attention to detail and expertise were top notch specific to the challenges posed by my masonry fireplace. He was able answer all my questions and I’m very pleased with the outcome! -
Review 169 (2023-09-05 - Rating: 5)
Moises Tinoco was prompt and respectful of my home. He was also very patient since I had to tend to a newborn while he serviced the fireplace. When I came to see the finished product I was blown away! Its been quite a long time since Ive seen my fireplace look this clean! I mean it has a shine, and glow to it that is absolutely telling of the quality of this company. My fireplace looks like its been cleaned for a rich person or the president of the United States 🇺🇸. Top Quality! -
Review 170 (2024-10-23 - Rating: 5)
Technician was very knowledgeable and professional. -
Review 171 (2023-03-09 - Rating: 5)
Ive had my gas fireplace for about a year now. The technician, Moises, came out today and checked everything out, he cleared the pilot from an obstruction, renewed the embers, and showed me again how to light and use my fireplace. I really appreciate the way Bolton has taken care of my needs. Excellent service! -
Review 172 (2024-02-13 - Rating: 5)
A nice gentleman, Scott, took my call and answered a bunch of my questions even though he knew I was working with a designer who had already purchased the fireplace. He took time out of his day to make sure we were up to code, and I cant thank him enough! This speaks volumes about a company culture as well. Thanks Scott and J.R. Bolton! -
Review 173 (2024-01-10 - Rating: 5)
Moises was very knowledgeable and he explained my options, along with costs, of the different options I could choose from when having gas logs installed. Very nice, respectful, on time and notified me ahead of his arrival. -
Review 174 (2024-12-05 - Rating: 5)
We have semi-annual service and Thomas with J.R. Bolton did a great job. He was on time, performed all necessary steps and cleaned the filter. We highly recommend them for pro-active HVAC service. -
Review 175 (2023-01-04 - Rating: 5)
Called on Tuesday for a service on a gas log fireplace. Very helpful office person scheduled us for the next day. Tech was on time, polite and thoughtful. Diagnosed the issues, fixed them all and inspected the entire fireplace. It burns brighter, cleaner (no gas smell) and looks better than it has in years. Tech was Jonathan Casanova. I highly recommend Bolton and Jonathan in particular. -
Review 176 (2019-07-03 - Rating: 5)
Our tankless water heater was having problems, and J.R. Bolton responded to our request for service the same day. They were not only efficient, but very knowledgeable, skilled, reliable and trustworthy! Ross quickly assessed the situation and knew exactly what was required to resolve our issues. His professionalism and integrity were appreciated, and we would definitely use their services again and highly recommend them to all! -
Review 177 (2024-09-12 - Rating: 5)
Lionel was very polite and helpful with explaining the work he had completed. -
Review 178 (2023-10-02 - Rating: 5)
Walter installed our tankless hot water heater and have maintained it now for several years. They are extremely professional and responsive. You can trust that they will do quality work at a fair price. -
Review 179 (2023-10-13 - Rating: 5)
Scot provided excellent sales knowledge and understanding of my build need requirements. Outstanding visual set up of different fireplaces and inserts. The perfect gas log insert is what I came in to see. Very pleased with selections. -
Review 180 (2023-01-09 - Rating: 5)
I just met the nicest and most knowledgeable young man that is a plumbing specialist with Bolton named Sergio. I need a new water heater and was hoping to get a tankless to replace the old tank one. He explained everything so clearly, and was extremely respectful and patient with my questions and concerns. He took his time to figure out a solution for getting a tankless water heater that will be right for my home.I hope that Sergio knows how much I appreciate his honesty, kindness, knowledge, and patience. This young man will go far in life! -
Review 181 (2024-11-15 - Rating: 5)
Excellent all around. The schedulers, the proposal, the estimates, the prompt and professional work, the responsible care of the worksite, the sincere personal engagement with me as homeowner ando the assurrance that all was taken care of. My confidence was inspired that the job was well done and complete. I am a huge Bolton fan and satisfied customer for years. Thanks--kudos to all. -
Review 182 (2024-08-08 - Rating: 5)
John was excellent in explanation of possible issues and completed the work promptly and professionally. -
Review 183 (2022-02-28 - Rating: 5)
Great, hassle free experience. Bryce and Juan did an excellent job installing a new set of vented gas logs. -
Review 184 (2024-11-26 - Rating: 5)
Bryce was a very pleasant young man and was knowledgeable of the product he was installing. Definitely will be recommending JR Bolton to family and friends!! I am so HAPPY with my new gas insert and logs!! -
Review 185 (2022-12-27 - Rating: 5)
Lionel was Very Professional in explaining how he to go about determining the root cause of my gas fireplace leak. Kept me updated as he progressed up to and including the repair and completion. Very transparent with repair costs. I was so impressed that I immediately signed up the annual service and ask for a plumbing referral. I would Hire Lionel!! -
Review 186 (2024-03-20 - Rating: 5)
Dario was fantastic. Definitely an expert in natural gas connections. He took the time to make sure he explained everything. Highly recommend. -
Review 187 (2024-11-13 - Rating: 5)
Excellent customer service. Very professional, explained in details the maintenance completed and recommended maintenance. The service was all completed in a timely manner. -
Review 188 (2022-08-28 - Rating: 5)
Lionel came to our home to check out our gas logs as we could smell gas when lightning our logs. He was extremely professional and went over and beyond to find our problem. He cleaned out and replace our logs. When he finished, they looked brand new. Best of all he fixed our gas leak! Will definitely call Bolton again and recommend this company to everyone. Thanks for a job well done Lionel and Bolton. -
Review 189 (2023-11-08 - Rating: 5)
Faye has been a wonderful representative of J.R. Bolton. She came to my home to measure and gave me so many options for a new fireplace. It has been an easy decision to go with J.R. Bolton because of Fayes knowledge and expertise. -
Review 190 (2023-07-24 - Rating: 5)
Lionel and Allan came to service my two old gas lamps. They were awesome: friendly , knowledgeable , and efficient.The lamps look and operate wonderfully!!Thank you both so very much. -
Review 191 (2024-05-01 - Rating: 5)
Byron was on time, courteous, and clean. He did and excellent job. I highly recommend Bolton and Buron -
Review 192 (2024-12-19 - Rating: 5)
We had an AC problem and the technician was out in a couple of hours and fixed the problem. Awesome service! -
Review 193 (2024-06-01 - Rating: 5)
Moises arrived during the time window. He is very kind, professional, and thorough. Thanks Moises for the great service! -
Review 194 (2018-09-24 - Rating: 5)
I was very happy with the service and price I received from J.R. Bolton Services. I needed a rusty gas line pipe to my pool heater repaired. They sent their gas line expert Dario to fix it. He arrived on time, was personable & professional. He offered some advice on my project and did excellent work within the quoted price & time in 1 visit. I highly recommend J.R. Bolton Services. -
Review 195 (2024-12-04 - Rating: 5)
Bryce, Juan and Jay did a great job. Super fast install and great cleanup. Ready to enjoy a new fireplace. Thanks guys! -
Review 196 (2024-10-25 - Rating: 5)
Fireplace and fire pit.Professional and courteous service. I would definitely recommend this company!