Professional Drain Services of Southern New England, LLC

Photo of Professional Drain Services of Southern New England, LLC

Located in Bradford, Rhode Island

Address: 288 C, Bradford Rd, Bradford, RI 02808

Phone: +1 401-315-5450

Rating: 5

Services

  • Online estimates
  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Excavating contractor
  • Septic system service
  • Utility contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-29 - Rating: 5)

    These guys replaced a water service line for us earlier this year. They were professional, courteous, and completed the job in a day. My wife and I couldn’t be happier. I highly recommend their services to anyone needing this kind of work.

  • Review 2 (2024-05-22 - Rating: 5)

    Had a pretty large job: clearing roots and relining about 65 of an old cast iron pipe out to the curb. Took a little over two days and Rob and his crew were great. Very friendly and kept me updated throughout the entire process. Left the place spotless. Wouldnt hesitate to use them again - highly recommend!

  • Review 3 (2024-11-14 - Rating: 5)

    Rob and his team are amazing, fast response, quick to diagnose the issue, quick turnaround to get parts and fix the issue. Would highly recommend ProDrains to anyone

  • Review 4 (2024-07-16 - Rating: 5)

    Rob was incredible! I spent 6+hrs trying to clear a blockage and he did it 5 minutes. Very happy with his services! “Professional” is an understatement.

  • Review 5 (2024-04-17 - Rating: 5)

    Rob was very responsive to an urgent call, water backing up into our basement/garage. He was knowledgeable and explained the root cause. He gave me the solution to fix the issue myself in the future. I’d recommend him to anyone in need, Rob has the expertise.

  • Review 6 (2024-07-19 - Rating: 5)

    Rob was so quick to respond to our septic situation. Professional. Went right to work and really helped us assess our options. Would highly recommend for drain and septic issues.

  • Review 7 (2023-11-03 - Rating: 5)

    Rob and his crew were great. I had an emergency with my sewer pipe and they got there the same day I called, resolved the issue quickly and then came back the following week for the longer term solution. Price was reasonable, they showed up when they said they would, communicated throughout the job and finished in a timely manner. Highly recommend!

  • Review 8 (2024-11-29 - Rating: 5)

    Real professionals, did a great job. Strongly recommend this company.

  • Review 9 (2024-01-19 - Rating: 5)

    Always professional service. They came to my house found a problem in the septic system. Didn’t charge me for the visit when most other companies would have. Honest shop. Second time I have used them with good results.

  • Review 10 (2024-07-23 - Rating: 5)

    Rob does an outstanding job at our facility clearing drains and is very responsive. Ty Rob!!

  • Review 11 (2019-04-26 - Rating: 5)

    Rob took his time rain or shine on a holiday weekend to make sure we had a working grinding pump. Him and his team were very professional with a good work ethic. Very good quality of service overall and I would recommend him to anyone. Thanks again Rob!

  • Review 12 (2023-09-15 - Rating: 5)

    Thank god we sent the first people who arrived and this local company came in and explained what was happening with our pipes after looking through a camera. We have an older home and the material used on our pipes through the decades is varied to say the least. Friendly .. VERY KNOWLEDGEABLE, no desperate crazy quote and sales pitch. RI based (watch out for RI phone numbers with no address!!)

  • Review 13 (2019-09-18 - Rating: 5)

    Amazing experience with Bob and his team. He helped us during our initial home inspection, worked with us to resolve issues, and was prompt in all replies to questions, any time of day. He made the process easy for us to understand and weve already recommended him to family + friends. Thank you for your amazing customer service and support!

  • Review 14 (2021-06-19 - Rating: 5)

    Bob, and his crew, were all very friendly, professional, knowledgeable, and hard-working. Bob is fair, did what he promised, with no hidden surprises or charges, and remedied my drainage issue faster than I could have hoped, and it was quite a project. Totally impressed, and thankful. I highly recommend Professional Drain Services.

  • Review 15 (2020-08-18 - Rating: 5)

    Rob and his guys were fantastic. Top of the line equipment. Diagnosed issue in no time and gave us a very detailed report including audio and video. Service unmatched in the area. As a contractor and home owner I will reccomend him to all my customers and he will be my go to guy for all septic/drain repair needs. 10/10.

  • Review 16 (2022-03-17 - Rating: 5)

    Service was prompt and professional. Rob very quickly diagnosed the problem and in short order has the drain running like new. Before leaving he wanted to make sure all sinks, tubs and toilets drained smoothly for several minutes just to make sure there was nothing else that crop up later. I really appreciate the thoroughness! Highly recommend Rob and Professional Drain Services of SNE!

  • Review 17 (2020-04-03 - Rating: 5)

    There are not enough words to sum up what a great experience I had with Professional Drain Services of Southern New England. Robert is very knowledgeable, professional, honest and informative. I called with a drain problem on Wednesday night, he came out immediately Thursday morning and did an AMAZING JOB!! He does Exceptional work at a reasonable price! I couldnt be happier. I HIGHLY RECOMMEND!!! Thank you Robert!!

  • Review 18 (2022-06-24 - Rating: 5)

    Had an issue that other companies could not fix. Rob at Professional Drain Services looked at the issue and suggested what needs to be done. Rob returned and issue fixed. Would not hesitate to call for future issues and would not hesitate to recommend. Thanks Rob Great Job

  • Review 19 (2021-02-10 - Rating: 5)

    Rob conducted an inspection of the septic system on a house I was looking to purchase. He was responsive, professional and qualified. He arrived on time with good equipment and conducted a thorough inspection. The video footage was high quality and really made it clear what the system looked like underground. I received a complete report with recommendations and attachments of all the video footage via email the next day. I highly recommend Professional Drain Services of Southern New England.

  • Review 20 (2018-09-30 - Rating: 5)

    I am so pleased with the exceptional service I received today for a plumbing emergency. I was very concerned about calling a plumber on a Sunday afternoon but my issue could not wait until the next day. The father and son team were at my home within 45 minutes of my call. They quickly determined the issue and efficiently completed the job. They were accommodating and professional and the price was so reasonable! Especially since it was a weekend! I cant wait to recommend Professional Drain Services of Southern NE to my family and friends! They definitely have my business the next time I need a plumber!

  • Review 21 (2024-10-12 - Rating: 5)

    They were super helpful. Great company!!

  • Review 22 (2018-06-10 - Rating: 5)

    Recently had a drain problem that if not repaired correctly could have resulted in a real disaster. Rob visited my home to assess the job with me and we made an appointment to accomplish the repair. Rob showed up at the appointed time with his father to assist and the two of them completed the repair in reasonable time. Professional work, no know it all attitude. Rob has all the latest equipment to properly and quickly troubleshoot your problem and make repairs. I highly recommend them.

  • Review 23 (2019-10-13 - Rating: 5)

    Great plumbing services for reasonable prices. Very knowledgeable, thoughtful and honest. Very rare to find people that genuinely care about their work and their customers satisfaction. You will thank yourself for choosing them for you plumbing needs. Rob and his father are truly the best!

  • Review 24 (2018-02-18 - Rating: 5)

    Called first thing in the morning and spoke with Rob and explained our situation (septic backed up into basement) and he came out within 2 hours and mitigate the issue for us. The communication and follow-up was great and he had my system fixed before I even got home from work, not only fixed the problem but cleaned up the mess! I would highly recommend using this company. Thank you again Rob!

  • Review 25 (2019-01-23 - Rating: 5)

    Rob has come to our rescue twice now and couldn’t be more accommodating or professional. When we had a burst pipe, he came to fix it quickly and for a very reasonable cost. He explains what’s wrong which helps understand how to keep it from reoccurring. And he is also great at comunicating when he will get to your house which is quite helpful. I would highly recommend him to anyone needing repairs!! Thanks Rob!

  • Review 26 (2019-04-03 - Rating: 5)

    Highly recommend Rob and team! Very professional, on time, and he did an excellent job of figuring out the problem ( roots in the pipe. ) He solved the issue step by step. The camera system he has is amazing and the hydro flusher and spinning chains cleared the roots this time. We discussed options without making me feel like he was trying to up sell me. Genuinely nice guy. If you have any drain issues, call Rob!!!

  • Review 27 (2019-03-14 - Rating: 5)

    I would highly recommend this company. Rob and his team went out of their way to make us a priority. They utilize many resources to try to rectify the problem in the most effective and cost efficient manner. They explain their process step by step and help educate along the way. I couldn’t be happier with their high level of customer service. They have exceeded my expectations and I recommend their services to anyone in need.

  • Review 28 (2024-06-05 - Rating: 5)

    Communication was great, really appreciated the ‘on the way text’ and the guys were pleasant and got me sorted quickly.

  • Review 29 (2021-04-10 - Rating: 5)

    Excellent from beginning to end. I thought we had a clog. PDS used a video snake to determine (unfortunately for me) I had 80 feet of rotted pipeline from my house to the septic tank. Upfront with the cost of the project and possible unforeseen issues that might arise.Planned on one date but rain cancelled that choice. Proving their flexibility, even with the Easter holiday, 5 days later on a much nicer day, the project was promptly started on time.The new pipeline was installed in the allotted time and new access points were added. They patiently tested all of our water runoff products: washing machine, dishwasher, toilets, etc. Then they tested them again...and again.Their cleanup was spotless and my Italian wife was happy with the entire project. We have not one negative comment to say about the entire job. Highly recommend Professional Drain Services of Southern New England for your septic needs. Pleasure to deal with during a trying time.Thank you & Stay Safe!Dave C Church

  • Review 30 (2019-01-12 - Rating: 5)

    Rob came out to provide a free estimate for a plumbing issue. He is professional and knowledgeable. Referred us to a company for another issue. Would definitely use his services again!

  • Review 31 (2021-07-21 - Rating: 5)

    Called due to septic tank backup. Rob and crew were available and came right out to inspect. These guys have all the right tools to do the job! Used his camera snake to inspect the entire system, all the way down each and every pipe. After actually seeing the problem they were able to diagnose and explain it to me - after months of the whole family being home due to the pandemic we over-stressed the system. They came back, pumped it, inspected it again, hydro jetted and treated all the lines, and installed a filter. Then they checked it AGAIN to make sure it was up to their satisfaction! The system is working great with zero issues, and I know they prolonged the life of my system. Rob has even been back to check on it several times, because he wants to know its right. I have no hesitation in referring this company.

  • Review 32 (2021-01-15 - Rating: 5)

    I write very few reviews but the service I received from Bob at Professional Drain Services was so deserving of five stars (or more if it was possible) that I felt compelled to make an exception. Our main drain leading to the sewer system was backed up and causing very unpleasant issues inside our house. Bob came immediately, and after diagnosing that the problem was in the main line outside of the house gave me clear options. Our main sewer line had collapsed and needed to be replaced. Bob cleared he calendar and he and his team worked outside over the course of several winter days (and sometimes into the evening) to replace our line. He and his team are professional, responsive, and reasonable. I highly recommend Professional Drain Services of SNE!!

  • Review 33 (2022-05-18 - Rating: 5)

    I hired Professional Drain Service to camera-scope my septic system, so Id know its exacf location for safe digging and passage of construction vehicles. Team arrived right on time, professional, polite and organized. They got the job done efficiently. Afterwards, they took time to explain my septic system and field and all its parts in detail. They marked the corners, and recommended a schedule of service to keep it all in good working order. A-plus all around! I have not yet gotten the bill but am very pleased with the whole process.

  • Review 34 (2021-04-25 - Rating: 5)

    Rob from professional drain service did a tremendous job finding the problem that caused my main sewer line to back up into the house. He went above and beyond from what another companys did in the past to get the problem fixed. He also helped the clean up service get the situation taken care of. Rob is an honest hard-working reliable person.

  • Review 35 (2021-01-23 - Rating: 5)

    My sewage and wastewater pump stopped working. I Googled plumbers in the local area and came across Bob and his company. I called and spoke with him of my problem at 5pm on Thursday and he came over the next morning with John. They took apart my pumping system and found that the float was lodged. After cleaning out some debris, they washed and cleaned the pump and float and had things running again 90 minutes later. Great service! I highly would recommend.

  • Review 36 (2021-06-14 - Rating: 5)

    The main line to the house clogs up every couple years. This is the 3rd time it has happened. Usually the other company’s would show with their drain snakes, free it up, then send a truck to pump the septic and hand you a hefty bill. Rob, was different. He sent the inspection camera down to find out the cause of the problem and advised me of the steps I should take to assure this doesn’t happen again. This guys got all the equipment so there’s really nothing he can’t handle. I was pretty impressed and would absolutely recommend if you have issues. Top notch

  • Review 37 (2017-08-02 - Rating: 5)

    These guys really got me out of a jam. I called them at 1:30 in the morning and they showed up within the hour to save the day. Rob was very professional and courteous (even at that time of day) . I couldnt beat the price especially for an emergency call. I will definitely be keeping them in my contacts for future disaster.

  • Review 38 (2019-05-06 - Rating: 5)

    So we are the second half of Hannah Homsis post. Two days before closing on what is now the Homsi house, the grinder pump failed. Rob spent all day the first day we contacted him trying to find a suitable pump, researching town requirements, and then fixing what he could. We ended up being able to close because he gave assurances to the the new homeowners that the problem would be fixed in a timely manner. He then spent the holiday weekend fixing the problem. I cant say enough about the level of professional effort, work ethic and understanding of the system that Rob and his team displayed. 100% recommend anyone with any septic or plumbing issues work with Professional Drain Services.

  • Review 39 (2018-05-28 - Rating: 5)

    Had a plumbing emergency. My faucets and toilet were clogged up and leaking due to recent well maintenance gone wrong. After calling my regular go-to plumbers, and finding out that no one was available on a Saturday night during a holiday weekend, I gave Professional Drain Services a call to see if they could help. Turns out that not only was he available, but he could be at my location in an hour. This was a huge relief to me and my wife, as we have a newborn at home. The idea of not being able to wash the babys bottles, or use the toilet all weekend, was not a pleasant one.When he arrived, he went right to work. He was clearly very experienced, and did everything he could that night to get us back up and running. When it turned out that one of the faucets needed to be replaced, and we needed a replacement part for the toilet, he offered to come back first thing in the morning after we could procure what we needed. Sure enough, the next morning he was ready to go within about an hour and a half of my call. When he arrived, he picked right back up where he left the night before.When I bought the parts that were needed, I figured the other faucet that was backed up should probably be replaced too, as the water pressure still wasnt that strong. We hadnt mentioned installing this one, but I figured I would ask, since it would take him far less time than it wouldve taken me to install it. I didnt even have to ask. He saw the extra faucet, and just asked if I wanted that one installed too. Done.Fantastic experience, and the price was very reasonable for an emergency service call. I cant recommend Professional Drain Services enough, especially for urgent situations.

  • Review 40 (2018-12-04 - Rating: 5)

    I dont even know where to start with how happy I am with Bobs service! We recently had Roto Rooter our and they charged us $469 for maybe an hours work that lasted 12 hours and then proceeded to want to charge us another $1000 for hydro jetting. Disputing that charge as we speak. He is straight forward and looks out for your best interest and pocket! He offered to come out on a Sunday for $450 to hydro blast our pipes but said to save $150 come Monday which we agreed on. No one ever does that! He showed up early to the house and went right to work, and did hydro jetting camera inspection, locating drains marked with paint, wrote a full report and testing. He went above and beyond to figure out what was causing our clog issue and sure enough 8 hours later we had our water working again in the bathroom and was more than happy to pay what was asked. Never calling another company again! He marked our grass to ensure we fix the proper lines when the times comes and also gave us tips to DIY the pipes inside to be replaced. I mean come on? How many companies do you know of that will say oh hey save yourself some money and scrap your copper pipe to pay for the good pvc and replace the pipes yourself?!!! No one. Theyre all looking out to rob you blind and leave you hurting and Bob did the exact opposite. He was so easy going and friendly and I cant say thank you enough for him coming so fast and being so wonderful. Amazing job!!!!!

  • Review 41 (2021-08-06 - Rating: 5)

    Excellent response time to multiple clogged drains. Bob was very professional and polite. He came while we were out to dinner, completed the job and cleaned up like he was never there. We arrived home and the problem was gone. These are my guys now from here on with any plumbing matters….

  • Review 42 (2019-06-03 - Rating: 5)

    Great work! Hard to find leak was finally fixed. Robert and his coworker did an awesome job. They are definitely on my list to call again whenever another plumbing problem arises.

  • Review 43 (2024-01-22 - Rating: 5)

    Super professional. I loved how they explained what and why things were done. Highly recommend Professional Drain Services!

  • Review 44 (2021-03-29 - Rating: 5)

    Rob at ProDrain provided excellent service to resolve our recurring sewer problem. He responded quickly on a Sunday evening, checked and attempted to clear the sewer line via the exterior cleanout, and identified a problem with the sewer pipe down the line. Next day he and his crew found where the sewer line was collapsed and broken. They excavated, replaced the broken section of sewer pipe, verified a clear connection to the public sewer, and had us up and running by the end of the day. We highly recommend ProDrain for any sewer or plumbing issues!

  • Review 45 (2020-05-07 - Rating: 5)

    Rob came right out and got my family out of an emergency situation. Professional Drain Services Of SNE, LLC got our water flowing right away. Rob presented us with all of the options. Rob & Johnny & Bob were very friendly and proessional. Drain was cleared and cleanout installed with video evidence of cleanin povided. Worksite was left clean. Great ethical professional company with the best technology, and generations of experience to get you through any drain emergency.

  • Review 46 (2018-05-31 - Rating: 5)

    These guys were excellent... They were able to come out immediately for an emergency repair and finish this job in a very timely manner with perfection and professionalism! I found their prices to be very reasonable especially considering it was an emergency repair.

  • Review 47 (2023-04-29 - Rating: 5)

    Very knowledgeable and honest about potential drain findings. Communicated with me throughout the project. Completed project on timeframe given and kept jobsite clean. Highly recommend.

  • Review 48 (2022-11-30 - Rating: 5)

    They were able to help us out with a main sewage line clog. They have the tools and the talent. I would highly recommend and will call them again when needed!

  • Review 49 (2021-07-15 - Rating: 5)

    Rob responded quickly and professionally to unclog a sewer line in our condominium complex at a reasonable cost. I would highly recommend Professional Drain Services for any project. Thanks Rob!

  • Review 50 (2019-11-22 - Rating: 5)

    Great service! Was quick and true to name. Repaired, jetted, and inspected or drain line in no time. Also identified what to keep an eye on down the road. Would recommend to anyone.

  • Review 51 (2021-07-06 - Rating: 5)

    Of course, Murphys Law is that if it will go wrong it will happen on a holiday weekend! Rob and John were right on their game, very professional and curtius. I highly recommend their service!! .

  • Review 52 (2024-01-19 - Rating: 5)

    Guys arrived promptly, were courteous, thorough and fixed the problem. Highly recommend.

  • Review 53 (2017-08-17 - Rating: 5)

    Great guy and A+ service! Qualify work for an amazing price! He got rid of the problem and more! Highly recommend.

  • Review 54 (2017-12-05 - Rating: 5)

    Very professional! Great service! Highly recommend. Very honest. And he kept it clean. Call him before you call the other guys.

  • Review 55 (2023-10-30 - Rating: 4)

    Rob did a great job and educated me throughout the process.

  • Review 56 (2024-08-22 - Rating: 5)

    They are the best!!!! Always quick response - clean job - professional, and problem-solving.

  • Review 57 (2023-12-29 - Rating: 5)

    ROB is absolutely amazing. The very best. Professional ,kind,understanding and just awesome!!

  • Review 58 (2020-12-07 - Rating: 5)

    Fast, professional, courteous and dependable service.I will definitely use this company for any future needs. I also would highly recommend them.

  • Review 59 (2024-05-31 - Rating: 5)

    Professional Drain Services live up to their name--PROFESSIONALWe had same day call back and next morning resolution.. Due to the nature and importance of drain systems, their fast response and fix avoided a crisis.

  • Review 60 (2023-01-20 - Rating: 5)

    Fast, truthful and reasonable. Rob is great and honest. Gave me an awesome video of drain afterwards.

  • Review 61 (2023-03-30 - Rating: 5)

    Came out the next day after calling for service, was on time and extremely nice and professional.

  • Review 62 (2019-07-01 - Rating: 5)

    Bob is very professional and kept me informed of the entire process. Great service. I highly recommend.

  • Review 63 (2017-08-08 - Rating: 5)

    Fast response and assistance. Very pleased with communication. Thr work was excellent neat and left the area clean. Would use thrm again and again.

  • Review 64 (2023-01-03 - Rating: 5)

    Rob is always responsive and gets the work done in a timely manner.

  • Review 65 (2017-12-28 - Rating: 5)

    Rob was extremely responsive, very clean, and overall did a great job!

  • Review 66 (2017-08-06 - Rating: 5)

    My experience with using this company was amazing very professional and work was done in a timely manor.

  • Review 67 (2017-08-16 - Rating: 5)

    Excellent work over the weekend, took care of major root problem, Will recommended them to everyone.Paul

  • Review 68 (2020-07-28 - Rating: 5)

    Amazing! So thorough and patient! Could not have asked for anything more. Highly recommended.

  • Review 69 (2017-09-09 - Rating: 5)

    Extremely helpful! Tried everything to get what was needed done, and I will definitely use them again in the future!

  • Review 70 (2022-11-08 - Rating: 5)

    Truly appreciate the service and how quickly they served my needs - thank you !!!

  • Review 71 (2018-02-01 - Rating: 5)

    Excellent service. Very professional and a real nice guy. I highly recommend their services.

  • Review 72 (2017-08-16 - Rating: 5)

    Service was outstanding and very quick! 100% recommended. Very happy customer.

  • Review 73 (2023-11-25 - Rating: 5)

    I had water rising up from the downstairs bathroom, and within three hours from the first phone call everything was sorted out and fixed! Great experience, will definitely be calling them whenever I need assistance.

  • Review 74 (2023-08-13 - Rating: 5)

    After contacting several septic service companies and getting nowhere I called Professional Drain Services Of N.E. and heard back from Rob the same day. I found Rob and his assistant to be very proficient and diligent in identifying the problem and finding a solution to it. I highly recommend Professional Drain Services of N.E. to anyone in need of septic service.

  • Review 75 (2022-08-14 - Rating: 5)

    We contracted Professional Drain Services of New England in June and had a great experience. They were responsive to our initial calls, explained everything during the inspection visit, followed up immediately with a detailed quote, provided high quality work with a professional team, and went above and beyond cleaning up after the job was done. All this and we came in under budget which was transparently communicated. Responsive, honest and high quality is how we would describe our experience. and definitely would recommend to others without reservation. Wish there were more businesses with this level of service!

  • Review 76 (2022-09-27 - Rating: 5)

    Very knowledgeable and a pleasure to work with. Highly recommended.

  • Review 77 (2022-06-11 - Rating: 5)

    Every time these guys come to the house they are professional and very helpful!

  • Review 78 (2024-10-04 - Rating: 5)

    Quick response and honest!!!

  • Review 79 (2023-10-18 - Rating: 5)

    Great customer service and very professional.

  • Review 80 (2023-04-06 - Rating: 5)

    Awesome customer service and very timely response!

  • Review 81 (2021-11-18 - Rating: 5)

    Had a septic back up late one night. I called a lot of companies and either got no answer (despite advertising 24 hour service) or that they couldnt come out. I didnt care about it being after hours- I could not use any sink, toilet, tub in my house without an overflow- with a family of 6, I couldnt wait. Through a google search- I found Professional Drain Services of SNE and Rob answered right away, asked me a few diagnostic type questions over the phone and came right out. It was past midnight. He was so nice, professional, and sensitive to the fact that I had sleeping family and neighbors. He fixed the issue, and triple checked that it was solved, cleaned up and was on his way in about an hour and a half. I totally expected an enormous bill, but was pleasantly surprised and found the amount to be fair and reasonable. Sent an email to me while I was standing there with an option to pay online (very easy and convenient). He also accepted checks. Bottom line is that I highly recommend this company and I will only use them for my septic/plumbing services from now on.

  • Review 82 (2022-08-18 - Rating: 5)

    Quick response, great service. I had an extremely bad clogged kitchen drain; Rob not only stuck with it and got it cleared but without making a mess in our basement. Highly recommend his quality work.

  • Review 83 (2018-11-14 - Rating: 5)

    The service and hustle of Rob, Bob, and John for our plumbing problems was commendable. The drain line going out to the septic tank, that sits four feet under, had to be dug up and repaired, it turned out. They figured out the problem quickly -- between their years of know-how, smarts, and range of equipment -- and followed through. They came back the next day, as soon as the rain let up some, and had us back to functioning. So, we were without indoor plumbing for only 1.5 days, thankfully.And gratefully. It is hard to articulate what makes Professional Drain Services stand far above most service companies. Basically theyre just great in all the important things -- fair pricing, honesty, experience, and communication. And not least, speed of service! They work super hard. Rob may have to get more help soon, very possibly. They are b-u-s-y.

  • Review 84 (2018-05-23 - Rating: 5)

    The Short of it All: Great service!Rob responded to my panic call for various after hours problems that had overwhelmed me and my basement. We spent at least half an hour texting back and forth, with me sharing photos, and the two of us discussing immediate solutions and on-going remedies. We decided that a visit the next day would be appropriate. He was on time and prepared to get to work. As we went over possible plans of attack he was extremely generous with his time, professional knowledge, and insight. He is a red hot go-getter, and knows his stuff. His client list attests to his responsible and thorough work: whether changing out a single residential washer, or servicing and entire resort property, he gives each job his fullest attention and care. Don’t bother call “the other guy”. Rob is your go-to!(I am not related to anyone in the company. I haven’t been bribed to light up all five stars. I’m just a guy who appreciates being listened to and treated with respect, being told the straight dope the very first time, and receiving superior service.)

  • Review 85 (2019-07-11 - Rating: 5)

    Rob and his crew went above and beyond on my job, they are very professional and knowledgeable. But were very down to earth and friendly. They fixed my problem and did a great clean up job as well. The price was very reasonable and they even got me a ice tea and doughnut when they got theirs. I would highly recommend professional drain cleaning for any type of septic work you might need

  • Review 86 (2022-06-14 - Rating: 5)

    The technicians were prompt, very knowledgeable and polite.

  • Review 87 (2017-09-23 - Rating: 5)

    Great service... on time... Great customer service skills and reliable people

  • Review 88 (2018-03-23 - Rating: 5)

    Fast courteous service. Great repair of our drain field.

  • Review 89 (2024-03-04 - Rating: 5)

    Quick response. Great job.

  • Review 90 (2020-06-02 - Rating: 5)

    After discovering I had an issue in my basement withwater leaking on a Saturday afternoon and hearingseveral plumbing companies unable to help Robertwas a beam of light answering the phone and offering to come out right away to help.He and his crew worked tirelessly to not only solve my issue but did it over the weekend as well as handled everything with professionalism and extreme courtesy!I am back up and running and their team couldn’t have done a better job!!Thank you and I would recommend this company to anyone.

  • Review 91 (2021-11-05 - Rating: 5)

    Friendly and professional drain and septic team. While they do all the pumping and inspection services they are well qualified for any diagnostic work need. I recommend them highly.

  • Review 92 (2018-05-03 - Rating: 5)

    I cant say enough wonderful things about Robert! He responded to my inquiry and engaged me in a conversation to help me determine what my plumbing problem was. He offered to come out next day and maintained contact with me throughout the process. He was exceptional, fixed my issue, explained what was wrong and how to address it should it happen again. He was courteous, professional, and affordable. I would recommend to anyone having plumbing issues and I will absolutely utilize again!

  • Review 93 (2019-04-03 - Rating: 5)

    Worked until the job got done right and charged a very fair price. Was available and responded quickly. Would definitely use again!

  • Review 94 (2018-01-29 - Rating: 5)

    Hello,I used Professional Drain Services of South County.I had a great experience with Rob. I now have both bothroom and showers that drain.Plus, he changed my drain connections in one of the sinks that was always problematic.It’s been working beautiful for over 6 months!!! I have three teenage girls, that’s a ton of hair in the drains!He was very professional, trustworthy, and he was reasonable priced. Let no mess to clean up as well.I would HIGHLY recommend this company and his service to anyone!

  • Review 95 (2018-12-10 - Rating: 5)

    Thank you for all your help and patience with a new home owner in the area.

  • Review 96 (2024-05-19 - Rating: 5)

    Easy to work with and thorough!

  • Review 97 (2017-08-07 - Rating: 5)

    Rob really helped me out in a pinch. Very pleased with your service and prompt reply to my issues!! Have you number on file and have shared with my circle of friends here at the beach. Thanks Again!Mike Jed

  • Review 98 (2020-03-20 - Rating: 5)

    Great customer service. Quick reply wonderful people

  • Review 99 (2020-07-24 - Rating: 5)

    Rob is not only an extraordinary plumber, but a person of high integrity. I would highly recommend him. Thank you Rob!

  • Review 100 (2017-08-13 - Rating: 5)

    Very professional company. They work hard to get the job done right. Highly recommended!! One of the best drain services out there!!

  • Review 101 (2017-12-31 - Rating: 5)

    Great service, very professional and arrived quickly! Very reasonable! Recommend

  • Review 102 (2020-08-31 - Rating: 5)

    Great job!!! Fast, reasonable and informative. Will recommend to others.

  • Review 103 (2017-08-06 - Rating: 5)

    Excellent work done in a timely fashion, great work!

  • Review 104 (2020-06-07 - Rating: 5)

    Excellent experience. Would highly recommend.

  • Review 105 (2024-02-09 - Rating: 5)

    Great service!

  • Review 106 (2020-07-29 - Rating: 5)

    Job well done. Thanks.

  • Review 107 (2020-03-20 - Rating: 5)

    Highly recommend!!!!

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