Plumbing & Cooling Nerds
Located in Bonita springs, Florida
Address: 24120 Production Cir #6A, Bonita Springs, FL 34135, United States
Phone: +1 239-427-2107
Rating: 4.8
Services
- On-site services
- Language assistance
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air duct cleaning service
- Drainage service
- HVAC contractor
- Water purification company
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-05-03 - Rating: 5)
I recently had the pleasure of working with Plumbing Nerds for a plumbing issue at my home, and I couldnt be happier with the service I received from start to finish. From the moment I booked an appointment with them to the completion of the work performed by Stephen and Zack, it was a top-notch experience all the way.First and foremost, scheduling an appointment was a breeze. The staff at Plumbing Nerds were extremely professional over the phone, ensuring they understood my issue and providing a convenient time slot that suited my busy schedule. Their customer-friendly approach made booking stress-free, and their prompt response time was impressive.When Stephen and Zack arrived at my home, they were punctual and greeted me with a warm smile. They listened attentively as I explained the plumbing issue, asking specific questions to fully understand the problem before proceeding. Their expertise and attention to detail were immediately evident, instilling confidence in their abilities.Once they started the work, Stephen and Zack displayed exceptional professionalism and efficiency. It was evident that they were experienced and well-trained plumbers. They worked diligently, paying meticulous attention to every aspect of the task at hand, ensuring a thorough and lasting solution to my plumbing problem.What impressed me most about Stephen and Zack was their willingness to go the extra mile. They took the time to explain the repairs being made, patiently addressing my questions and concerns throughout the process. Their transparency and dedication to customer satisfaction were truly commendable.Moreover, their workmanship was outstanding. The repairs they performed were executed flawlessly, leaving no trace of the previous plumbing issue. They also took great care in tidying up after completing the job, leaving my home even cleaner than when they arrived.Overall, my experience with Plumbing Nerds exceeded all expectations. From the professionalism and efficiency of the staff to the exceptional work done by Stephen and Zack, this company truly embodies excellence in the plumbing industry.I wholeheartedly recommend Plumbing Nerds to anyone in need of plumbing services. Their attention to detail, expertise, and customer-centric approach makes them a standout choice. Thank you, Plumbing Nerds, for providing an outstanding experience - I will definitely be calling on your services again in the future!FYI, they also offer HVAC service and installation (Cooling Nerds)! -
Review 2 (2024-10-23 - Rating: 5)
Luis Diaz and Gavin Skinkis came out today to correct leaks in the fittings connected to our water heater. We had two other service technicians come out prior to Luis and Gavin and had issues, but these two gentlemen went above and beyond to make absolutely certain there were no additional issues and updated a connection in our bathroom while they were here for our trouble and the multiple visits. They explained everything they were doing thoroughly and were extremely polite. They saved the day and turned a stressful situation into a positive one. -
Review 3 (2025-01-02 - Rating: 5)
They had Great communication. The water kept running in my toilet. They replaced the insides in my toilet tank. After they left we noticed the water was low in the toilet bowl.I call them and they came right out and fixed the problem. I thought the price was fair. I would definitely use plumbing & cooling nerds again.Thanks -
Review 4 (2024-12-11 - Rating: 5)
I have had my share of bad plumbing company experiences in the past year. Finding one that gives the customer confidence is a challenge. Plumbing Nerds may have solved that problem. I called them to fix a problem others could not seem to do properly. The office texted me and called me with the arrival time of the technician within 30 minutes of his arriving. Howard arrived within the given time window and promptly assessed the situation with our toilet. He gave me several options regarding the repair and was very patient while I was trying to make a decision which route to go. Once I decided on a plan, he went right to work to do the necessary repairs, all the while keeping me informed as to what he was doing and why. He was personable, knowledgeable, and gave me the feeling I was getting a high quality job. I would highly recommend this company and Howard for your plumbing needs. -
Review 5 (2024-11-12 - Rating: 5)
Personable. Gave us choices, showed all things wrong with kitchen faucet. Gavin was the name of service person. Second time we used this company and would us it again -
Review 6 (2024-12-11 - Rating: 5)
I had a whole house repipe and hot water heater installed a year ago and just discovered an expansion tank install was overlooked. Plumbing Nerds quickly rectified the situation with honesty and integrity. My Nerd Gavin was an exceptional tech, who explained the process, was incredibly knowledgeable and courteous. He even allowed me to look over his shoulder so I could pretend I would know how to do something myself in the future. Five Star service all around! -
Review 7 (2024-11-27 - Rating: 5)
George santeogo was great from plumbing nerds. Mike’s Plumbing wanted to charge $2300 to replace a perfectly good water heater. George found out that the quick release for the power was disconnected. All that was needed Was it to be reconnected again. Why are there so many crooks out there anyway? I am super happy to be able to have a hot bath and not have to wait a week to have a new water heater replaced . Mike Plumbing wanted to chart so much for nothing. thanks George for being honest! -
Review 8 (2024-11-19 - Rating: 5)
Gavin from Plumbing Nerds just completed my plumbing repair. This is the 3rd or 4th time I have used Plumbing Nerds. I have been completely satisfied with this company.Gavin was very professional and friendly. He took the time to explain what the repair job entailed,.Upon completion , Gavin cleaned the area and left it spotless.I highly recommend Plumbing Nerds and thank you again Gavin. -
Review 9 (2024-10-28 - Rating: 5)
Svc Tech replaced our Insinkerator (sink disposal) within a few hours, suggested one that would last longer. He also repaired minor plumbing issues in our home for the same service charge and suggested a tool for us to use to remove our bathroom sink faucet screens, which clog with sludge.He provided excellent service! We would definitely use this company again! -
Review 10 (2024-07-23 - Rating: 5)
AMAZING company! I was referred by a friend and thought I would give them a try. I scheduled a visit from a nice tech to check out my AC, and they offered me solutions what to do with my current system, but did mention it was a bit older and should consider getting a replacement soon - but for now still working.I did my own research and decided to follow up with doing a replacement because the freon on my current AC would be too much since its discontinued and hard to find (R-22). They were able to schedule me as early as the following week - the crew was super prepared and worked together so fast - everything was done in one day! I cant believe it! Everyone was very kind, courteous, professional, and clean. By the time they left, there was no sign of trash or anything they were here - seriously incredible. I checked out the attic and what a difference they made with replacing the ducts and system, my AC is now so quiet and efficient.Ive not had the best experience with other companies (Im looking at you Best Home Services), but this by far the best customer service Ive experienced with with air conditioning, Ill be sure to use them in the future for my plumbing needs too. They are really good at following up and making sure everything is done right. I cant recommend these guys enough - definitely give them a try! -
Review 11 (2024-08-16 - Rating: 5)
This plumbing company did a great job! Very helpful and professional. Lee M did a great job explaining and showing us where the problems are and why. Not a high pressure sales pitch just the cost up front with options for resolving the problem. -
Review 12 (2025-01-06 - Rating: 5)
The service from the plumbing nerds is excellent! They are always on time. They explain what needs to done , and the cost. They are true professionals. -
Review 13 (2024-12-31 - Rating: 5)
Eric was knowledgeable and courteous and friendly. He fixed our problem, and the toilet Longer clanking! He was fast and efficient. Thank you. -
Review 14 (2024-08-23 - Rating: 5)
Pluming & Cooling Nerds have a great team like Chandler Moulds and Jeffery Kopec. They were both very friendly and were able to solve our water leak that we had on our main line. They were very quick and knowledgeable on how to fix our problem. We would totally recommend them. Thank you -
Review 15 (2024-12-07 - Rating: 5)
I called plumbing nerds to troubleshoot a problem with moisture in my attic. The technician, Howard Gray, was very professional and helpful. He helped diagnose the problem and also came back the next day to replace a very antiquated external connection to the water system. I highly recommend Howard and plumbing nerds. -
Review 16 (2024-10-19 - Rating: 5)
George Santiago came out and was incredibly helpful and honest. He walked us through the whole process for our options and which ones worked best for our house and then took us step by step through everything else. Highly recommend -
Review 17 (2024-07-30 - Rating: 5)
We had to have our home re-piped. We are so glad we went with Plumbing Nerds. Their team, Angel, Luis, Heron, OC & Gavin worked very hard and were able to get the job done in one day! They were very careful with our home and worked very diligently to make sure they got everything right. Thank you Plumbing Nerds! -
Review 18 (2024-07-07 - Rating: 5)
Have used this company a three of times recently, to unplug our main sewer discharge, and then to diagnose what the issue was. Always great service and help. Recently we had a significant repair scheduled. The work went a bit sideways, but the Techs and Plumbers stayed on the job in less than ideal conditions. Despite some issues they completed 1/2 the project and got us back to Normal. They adjusted their crew on site, and never asked for more money. We need to complete some additional work on the last 1/2 of the project pending some additional planning on digging around utility lines. Expect it will be done with same professionalism and within the budget provided. Have never dealt with a contractor that brings this degree of clarity and professionalism to a project. -
Review 19 (2024-10-17 - Rating: 5)
George Santiago came to our home and uninstalled our faucet. He was very professional and very helpful. Highly recommend Plumbing nerds. His name -
Review 20 (2024-08-30 - Rating: 5)
Eric Nowaczenki was the consummate professional. He was patient and thorough to explain the situation and my options. His work was timely and well done. I highly recommend Erik and want to give a shout out to Diane, Tia, and Josh who took care of me on the phone. Also… thank you boss man Jim (I think) for working out the hiccups with the resolve the warranty replacement details with the OEM. You guys took care of me. Finally… don’t let your service plan lapse! It’s worth every penny! …James Sullivan -
Review 21 (2024-11-21 - Rating: 5)
George Santiago did an excellent job. Showed up on time, explained all options, promptly replaced the water heater, and left the work area spotless. Great job. -
Review 22 (2024-07-29 - Rating: 5)
We called Plumbing Nerds on a Saturday to get an estimate. Howard came to our home that afternoon and gave a complete estimate while explaining what needed to be done. He was very personable and helpful. Thank you! -
Review 23 (2024-11-22 - Rating: 5)
George was A++!! He showed up early, was professional, respectful and kind. He gave us several options and was a joy to work with! He’s is an “old school” man who understands how to treat people well!! -
Review 24 (2024-10-17 - Rating: 5)
I have lived in Fort Myers Florida for 60 years and had many a/c companies bid on my new 3-ton a/c but none could come close to the Cooling Nerds bidding process I have had many different Airconditioning companies over the years but none as well Qualified as the Cooling Nerds and they also have a Division Called Plumbing Nerds as well!!!!The gentleman who did the bid asked how soon i wanted it done i said tomorrow and they were here the next day to remove the condenser and wall mounted air handler before the end of the day they had a permeant customer the installers worked together with walkie talkies one at condenser our side the lead technician at the air handler in garage. I once used a local company that sent out a technician with little to no experience and no supervision when i complained the finished product she installed was air-conditioning the garage i had to call Lee County building Department and have them check everything and turned out the owner was supposed to be on the job the whole time through completion everything had to be taken out and redone with him here to supervise so sad. So, if you want a trusted company that was bot the highest or lowest bid but was the best and most professional i asked if we could put the unit on legs and as it turns out there is a standard building code 48 inch stainless steel leg system that raises the condenser up 48 inches that keeps any salt water rain or surge flood water from getting into the condenser and allows the unit cooler air to pass under the unit making it even more efficient!!! Use Cooling Nerds for your Cooling and Plumbing needs you will be glad you did I sure was. cooling needs and Plumbing needs as well. if you want the BEST forget the rest, use the Nerds. ignore the rest. Thanks Cooling Nerds you are the Best in our 5 County area. For you newbies to this area listen to a person that has been here 60 years!!!! -
Review 25 (2024-06-18 - Rating: 5)
Highly recommended! SO impressed. No mess, no fuss, no loud voices or noises. Work team focused, efficient and supportive. No long breaks. Worked solidly 9am thru 1pm. Installed all new interior and exterior A/C equipment plus thermostat, meticulously. A clutter free process. No large empty boxes. A great team to work with. PLUS, competitive prices on premium AC equipment. Highly recommended. Oh, and the office staff are great to work with too. -
Review 26 (2024-09-23 - Rating: 5)
Jeff showed up right on time with another guy and they were very friendly and after checking out the unit, Jeff went into detail about what he was doing and what the options were and was very pleasant and honest. It was a very positive experience and we definitely will be using this company again -
Review 27 (2024-09-16 - Rating: 5)
Zachary was fast, efficient, knowledgeable, and had excellent customer service skills. He fixed our problem in Bonita Springs quickly. -
Review 28 (2024-06-26 - Rating: 5)
Jose, Anthony and their team did an incredible job fully replacing our 20 year old system with a beautiful new setup in our garage. They changed out the attic ductwork in a single day and made sure to get our system cooling before they left as we have a young child and its the middle of Florida summer! They worked quickly and efficiently, we were very impressed with their attention to detail and cleanliness. We are so grateful for their time and experience! -
Review 29 (2024-11-12 - Rating: 5)
Gavin was our technichian, he was prompt, thourough and very knowledgeable. Highly recommended him and his company. -
Review 30 (2024-08-15 - Rating: 5)
Howard was great. New water heater installed & all plumbing issues fixed quickly. Rheem heater which was better than I was expecting. Very professional -
Review 31 (2024-07-13 - Rating: 5)
We had a part of our reverse osmosis system that was acting up. Nerds came to the house and very thoroughly checked the system out. After finding that we needed to replace a part, the plumber left for an hour to get the part from the distribution center and returned to install and complete the job. Very professional and pleasant. -
Review 32 (2024-05-23 - Rating: 5)
Two crews came this morning and not only did they change out my house A/C unit, but they installed a split A/C unit in my garage. And they did it in one day. They were neat, courteous, and paid attention to detail. They cleaned up after the job and left us with two very fine units. We could not be more pleased with the service and attention to detail. I would recommend without any hesitation -
Review 33 (2024-05-22 - Rating: 5)
Very pleased with the installation of our new A/C unit. Jim, Joses and Anthony did a great job. They got to our house at 8am and finished up around 2:30. Would recommend the A/C Nerds to everyone. Dave our salesman did a outstanding job of explaining everything to us.Ken Chapman -
Review 34 (2024-07-25 - Rating: 5)
The staff and installation crew for Plumbing Cooling nerds was informative and pleasant through every step of the placement of the air conditioning unit. I appreciated their expert work in the extremely hot and humid Florida weather. The 3.5 ton Rudd cooling/ heating unit has been performing “VERY WELL”. -
Review 35 (2024-11-01 - Rating: 5)
Gavin Kinkis was great. On time, immaculate clean up, very pleasant and the solution works great. Very helpful and engaging -
Review 36 (2024-07-01 - Rating: 5)
They were within the time proposed. Eric N was an experienced technician and was reassuring that the job would be done correctly. We are happy with our choice and will definitely use this company with any air or pluming problems. -
Review 37 (2024-04-15 - Rating: 5)
Thank you, Nerds for my new A.C. Jose was awesome. Very easy to talk too and answered all my questions. There was Jose, James and Jairo. I was very impressed on how efficient they all were. They were a great team. Best part was now I have a new unit and they cleaned up after themselves. Im usually left with a big mess. I would highly recommend this company. These men did an amazing job. Thank you again. Remember, the Nerds, they rock. I also want to say my ac died on Fri night. I called the Nerds sat. David came out and actually got it running temporarily until Monday when installed. So thank you for making it possible to stay home during this. Im old and you guys were very sympathetic to the situation. Love Florida, but need Ac. Thank you again. Kathy -
Review 38 (2024-12-03 - Rating: 5)
Gavin was very friendly and in a good mood and did the diagnosis and repair in a timely manner. Garnet -
Review 39 (2024-09-12 - Rating: 5)
George, the service person was exceptional. He shared a ton of knowledge on how leaks are detected and took care of my current need! -
Review 40 (2024-11-27 - Rating: 5)
Very happy with my annual plumbing check. Gavin was thorough, professional, and knowledgeable. -
Review 41 (2024-10-29 - Rating: 5)
Gavin was great. He was able to diagnose and fix the problem quickly, he was very communicative and polite. -
Review 42 (2024-08-23 - Rating: 5)
Jesse Ramos, came out to my house. He was the best. Very nice, Very Pasion, Very nolayable, and extremely professional. Would request Jesse again. -
Review 43 (2024-04-07 - Rating: 5)
We had a clog in our tub. I found a plunger and fixed the problem. The tech Sebastian Moceri was professional and courteous enough to just move on to his next appointment. Hard to find this level of quality and integrity sometimes. Sebastian and Plumbing Nerds will be our 1st choice from now on. -
Review 44 (2024-06-11 - Rating: 5)
The drywall technician, Aramis was awesome! Fast, courteous, and professional! He went above and beyond and patched holes he didnt have to. He also texturized the spots so they will blend in when we paint! Extremely pleased. Ty. -
Review 45 (2024-08-15 - Rating: 5)
Plunbing Nerds were efficient, on time, professional, and reasonably priced! Highly recommend them for any AC or Plumbing needs. -
Review 46 (2024-06-21 - Rating: 5)
Brian Wyman came to our home for a stuck toilet He was friendly and knowledgeable. Our problem was fixed in a jiffy. I highly recommend the NersLynne Miller -
Review 47 (2024-06-24 - Rating: 5)
Amaris showed up on time, was very professional, and did an excellent job. I am very happy with all the work Plumbing Nerds have done at my house. -
Review 48 (2024-08-19 - Rating: 5)
Very professional. Every time he went in and out to changed the little booties. Suggested several ways for the work to be done if need be gave us true and concise options. -
Review 49 (2024-03-13 - Rating: 5)
Had a new water heater installed. It is working flawlessly, The response to my inquiry was immediate. the installation experience was professional, well organized, and the results were outstanding. The plumber that did the intallation (Sean M) was extremely knowledgeable, informative and personable, and did a flawless job. I was completely satisfied with the product and service. -
Review 50 (2020-03-04 - Rating: 5)
I was lucky enough to see Plumbing Nerds tested. Things didnt go exactly according to plan. Thats what separates the best from the pack. The owner of the Bonita Nerds was on the phone taking personal charge of the matter. It was solved quickly and to my satisfaction. Of course I recommend them for a high end tank-less water heater. -
Review 51 (2024-07-05 - Rating: 5)
Chris arrived at my home looked at my issue solved it immediately. He was friendly and explained everything to me. I highly recommend him. Thank you Chris for helping us out. -
Review 52 (2024-04-11 - Rating: 5)
When faced with an emergency situation, the Plumber Nerds responded promptly and began emergency work to replace our entire water system immediately. All of the employees engaged in this project,arrived first thing and certainly appeared to work hard all day. We are very pleased with the results of their labours. We have no reservations in recommending their services. -
Review 53 (2024-08-15 - Rating: 5)
Plumbing Nerds always provide accurate information and excellent customer service. They excel at listening to customer concerns. -
Review 54 (2024-06-07 - Rating: 5)
George Santiago did an excellent job on routine service checkup. He also identified a few items that needed attention and repaired those too. Another top member of the Nerds team! -
Review 55 (2024-05-14 - Rating: 5)
Plumbing Nerds Lee, Zac, and i believe the last one was Jeff, but I might have it wrong, anyway, they had it all right, all three of them. They put in my reverse oosis system for the whole house and replaced my well pump in the hot, hot sun working tirelessly until water was restored. And now we have pristine water. Plumbing Nerds ROCK! I will call them for all my plumbing needs. -
Review 56 (2024-11-26 - Rating: 5)
Nerd Gavin most polite and knowledgeable young tech ever....perfect job fast clean and neat... -
Review 57 (2024-05-06 - Rating: 5)
Jackson came to my home to check out an ongoing leak from the A/C unit. He was courteous, and very professional. He explained eveything so i could understand . Amazing experience so far! -
Review 58 (2024-11-08 - Rating: 5)
George Santiago was great, diagnosed my water heater and got the water heater running, thanks plumbing nerds. -
Review 59 (2024-05-23 - Rating: 5)
Lou is a great tech! He explained in detail what & why our plumbing problem occured & how to fix it (which he did). He also explained how to prevent future problems. Ill be calling The Plumbing Nerds for all my plumbing issues. -
Review 60 (2023-08-21 - Rating: 5)
Ryan from Plumbing Nerds just left my house and all I can say is WOW! He was punctual and resolved all issues in a timely manner. He was incredibly friendly and informative, and communicated everything in way that could be easily understood. I rarely leave reviews, but had to after this wonderful experience! Highly recommend! -
Review 61 (2023-09-02 - Rating: 5)
It is not often I take the time to comment on a service experience. It must be either God awful or deserving of a ten. In this case a ten is insufficient.It was on a Friday evening that it got home to find our 20 year old hot water unit spilled its guts. These things alway seem to happen on a weekend and this one was a holiday weekend. I said to my brother, it will probably be next Wednesday or Thursday before we can get some service. My brother called Plumbing Nerds from whom we had a previous good experience and three hours later the problem was solved … in an exceptional way.What merits this comment was the serve technician. Here was a young man, Jose Lopez, who knew his stuff. His focus was customer service and personal responsibility for the quality of his work. I did not know anything about the Nerds until watching Jose do his job with both a love for what he does and the company he is a part of. Proper training and the delivery of core principles of a company that cares was evident in everything we experienced and that deserves more than a ten … as does Jose himself. -
Review 62 (2024-05-14 - Rating: 5)
Jesse Ramos was awesome! Quick, easy, professional service. I highly recommend for your plumbing needs. Thank you Jesse! -
Review 63 (2023-11-10 - Rating: 5)
Plumbing nerds came out the other night and corrected a plumbing job. Somebody else had done on my mothers kijohn. It was a mess when plumbing nerds left my mother had water service. Everything was back together and everything was in good working order and their plumber drove up from Naples after a 12 hour a day. And did a fantastic job on my mothers plumbing. Working till 10 oclock at night, nobody is cheap anymore. Plumbing nerds is fair reasonable and honest -
Review 64 (2024-03-15 - Rating: 5)
Dave mc. Is hands down the best HVAC in SWFL. I have had the same company for 20 years and he definitely changed my look on how people view the trades. He was thorough and let me know what he was doing the whole time. Another company tried to sell me air conditioning I didn’t need. Ask for Dave the coolest nerd in the business. 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ -
Review 65 (2023-10-10 - Rating: 5)
I want to thank Jeff Eger for installing our water softner. He did an outstanding job and was very professional as well as informative as he went along with the installation. He did a great job in picking up and cleaning the area before he left. He was prompt and on time and dedicated to his job. He gets a raving5-star plus for his dedication to duty and professionalism. -
Review 66 (2023-08-11 - Rating: 5)
Marco came to our house this morning to repair or replace a disposal. He diagnosed the problem and explained the possibilities to us. He did a thorough job of inspecting all of our bathrooms and laundry area. We appreciate his thoroughness. He did a fabulous job! We will definitely use him again! -
Review 67 (2023-10-04 - Rating: 5)
Chris Robles and his co-worker OC were amazing! They were professional, polite, quick and very helpful with any questions I had. They handled any issues that came up handily and efficiently. I would very much reccomend these two for any future services I may need. -
Review 68 (2023-10-09 - Rating: 5)
We had been having issues with our sewer line backing up occasionally for a newer build and I was looking around for an answer. I was met at the house by Eric who was very attentive and knowledgeable. With his equipment, which was more sophisticated than the other companies I had inspect the line previously, I was able to ascertain where the issue is likely to be and discuss an approximate solution to the problem. -
Review 69 (2023-11-15 - Rating: 5)
Plumbing Nerds was able to come out within the hour and fix my pipe that was leaking. They sent me a text message that the service person was on their way. I would highly recommend them! Very professional and they wore slippers in the house too. -
Review 70 (2024-04-02 - Rating: 5)
Chandler got here quickly and fixed the problem right away. Appreciate his efficiency and knowledge. He also asked if there were any othe plumbing things that needed looking at and I thought that was great too. -
Review 71 (2024-01-18 - Rating: 5)
On Sunday morning the expansion tank on our water heater let go. We were in a mess until Bela came and used her expertise to evaluate and correct our problem. She is an outstanding plumber and an asset to your business. Her work is exceptional. -
Review 72 (2024-06-05 - Rating: 5)
A very educated plumber by the name of Pat evaluated my problem and was very courteous professional & helpful to offer a resolution. He was honest and very kind -
Review 73 (2020-09-10 - Rating: 5)
Such an amazing experience! From the 1st call to getting our services completed. It was quick, professional, and looks amazing! Tuesday morning called regarding our water heater and repiping our kitchen sink, within hours Pat showed up ready to go! He was kind, knowledgeable, professional and helpful.. we discussed what needed to happen got it scheduled for the next day. Doug and Angel arrived on time and ready to work. They also we very professional, helpful and knew their stuff. Doug really enjoys what he does and it shows in his work. We had a great experience and will definitely be using them for all our plumbing needs in the future. -
Review 74 (2022-07-22 - Rating: 5)
I have used the Plumbing Nerds before and recommended them as well. Jason did not disappoint!He was kind, friendly, and very knowledgeable. He was calm under pressure and is a big asset to this company. His experience is very valuable and very much appreciated. -
Review 75 (2024-10-30 - Rating: 5)
They always do a good job and Gavin was very friendly! -
Review 76 (2023-05-26 - Rating: 5)
Plumbing Nerd Jeffrey arrived within two hours of our initial call. Our 38-year-old house had a leaking copper pipe in the garage and other age-related issues. We opted for replumbing the whole house (1500 sq ft) and replacing all shower valves and hardware. Four days later, Jeffrey arrived just before 8:00 a.m. to introduce Plumbing Nerd Luis and Nerd Heron and walk them through the job. Luis and Heron were amazing. They put drop cloths down from one end of the house to the other. They took great care in moving things. The drywall cuts were precise and vacuuming drywall dust seemed to take place at the same time. Luis and Heron worked very well together. Extremely professional and efficient. Three hours into the job, Nerd Brian arrived and the three men got the entire house replumbed by 5:00 and cleaned up nicely. They brought everything up to code: the waterline behind the refrigerator, draining the hot water heater and replumbing it, outside hose bibs, under all sinks and toilets... and Im probably missing something. The men did an amazing job. Fantastic. And they were all very nice. I would also like to compliment the office staff and management. The personnel on the phone are courteous and they take your plumbing issues seriously. They are responsive with texts on who will be arriving and when, with a picture of the technician. Then I received a text and an email from the technician with his picture and ETA.Now that the job is done... after the city inspection, a drywall technician will repair all the drywall and match the skip-trowel pattern on the walls, all part of the job organized by Plumbing Nerds. Well just need to repaint. We did have flooring damage in the master bedroom and Nerd Jeff offered to help setup three estimates for insurance purposes. It is a pleasure to do business with this company and for all these reasons, I highly recommend Plumbing Nerds. -
Review 77 (2022-03-12 - Rating: 5)
A big thank you to Danny and the plumbing nerd crew. I had two toilets reinstalled and the service and care was above and beyond. Danny took his time to make sure things were done right the first time. He gave each toilet a thorough look over to ensure they were in good shape. He noticed one was reconditioned, and the other had original seals. He advised to keep an eye on it, and gave great suggestions/insights for the future. Overall I’m super happy that I found you guys. I will be using you again for all my plumbing needs. -
Review 78 (2024-02-08 - Rating: 5)
I am very pleased with the service ! Quick efficient and on time. Brandon was perfect gentlemen and explained everything he had to do and knew whet to do !!! He got the problem solved !! Didn’t quit till he was done ! Thank you Brandon for all your efforts today. ! Your work ethic is exemplitory! -
Review 79 (2023-08-10 - Rating: 5)
Excellent workmanship and repair on all our plumbing issues. We definitely recommend them for their top notch work and service.Eddie was very professional and informative. He assessed and gave us options for the repairs needed. We are very happy with the service he provided and highly recommend Plumbing Nerds. -
Review 80 (2024-11-05 - Rating: 5)
Great friendly service. Totally professional and great workmanship! Thank you for the great service! -
Review 81 (2019-05-22 - Rating: 5)
Amazing! I can’t remember the last time I was even a little impressed with a contractor that came to our house. I avoid them as much as I can. But, wow were these guys amazing. The receptionist was so nice. Great communication from start to finish.Mike was so detailed with his info, but most importantly, he was just nice! I found the pricing to be far and honest. We found ourselves a new plumbing company! Thank you, Plumbing Nerds! Your company is a breathe of fresh air. -
Review 82 (2022-07-24 - Rating: 5)
We had an excellent experience with Plumbing Nerds this week. We had a situation with a clogged toilet which may not seem like an emergency, but we had our children and grandchildren arriving the next day! I sent a Yelp request for an estimate and had John respond within ten minutes of my request. After exchanging information he told me he could have someone out that afternoon. They sent appt confirmation and told me we would get 45 minute notice of techs arrival, which we did. Eddie B arrived and immediately discussed the problem with us both for a short term solution but also shared so much helpful information about what we should do to replace our toilet (he verified it was original to house - 1969!) and check out pipes and sewer system. We have had no issues for the last ten years of our ownership and do not know when it was ever last looked at. We could not have been more impressed with Eddie and his expertise and recommendations. We will move forward soon (after visitors!) with getting things repaired/checked out and will call on the Plumbing Nerds to do the work. Thanks Eddie! -
Review 83 (2020-06-10 - Rating: 5)
This company has been excellent with the way they handled my problems. We had 3 different problems and right from the start of the visit. The technician was quick to assess the situation. They gave us a quick and reasonable estimate and they stood by it. We are so happy and glad we made the call to Plumbing Nerds. We had another problem and called them again. They came out again and was very professional. They are very respectful and clean. I would hire them again if I have another problem.+)l_ -
Review 84 (2024-10-31 - Rating: 5)
Gavin was professional and fixed our issues promptly. -
Review 85 (2017-08-18 - Rating: 5)
Friendly, well educated in their trade, clean & personable! Called Plumbing Nerds to check out a house that we were going to buy - got an initial estimate on some work - and then used them during the renovation of the house. Super happy with everything!Reno has been done for a few months now and I noticed a faucet drip from bathtub - called and Nate got Marcus out here to fix it right away (appointment was 2 days from call - and leak was not continual or urgent).Great customer service! These guys are professional, courteous and efficient. Theyve been in my house a number of times through the renovation, and I never worry about who or what Im going to deal with when I call them. Definitely recommend! -
Review 86 (2017-09-20 - Rating: 5)
I was very pleased with my recent experience with the Plumbing Nerds.My service started when I emailed a request for service to their Bonita Springs location.The email was promptly responded to the next day with Nate asking a few clarifying questions about my request.We agreed to have a service technician come by to assess the work & so he could provide a cost estimate. This visit occurred within a few days of my email, very timely!Abel is the plumber/estimator that cam by. I appreciated that he called me 30 minutes before the appointment to say he was in route, and he arrived per our agreed upon schedule.He inspected a shower/bath valve & cartridge as this shower was not providing hot water.Able explained what he thought he would find when he took the assembly apart.He provided two options that might occur, a relatively easy,1) inexpensive fix that included replacing a defective cartridge, and2) a more complicated fix that would require the removal of both the cartridge & the water supply valve, which would be more time consuming, require additional parts be more expensive.I was very happy what he told me he was able to remove the cartridge and replace it!He did this work in a timely manner, cleaned up the bathroom allowed me to pay using a credit card and provided an electronic receipt immediately.Overall this experience included exceptional technical expertise, customer service and integrity with regard to the schedule and cost of the work, I would call them again for any future plumbing needs! -
Review 87 (2022-09-05 - Rating: 5)
Eric Zavala was the technician that serviced our water heater needs. He offered three proposals and thoroughly explained each choice. I chose to have a tankless water heater installed if it could be completed the same day. He made that happen and I was very satisfied with the professionalism and the results. I also wanted to thank the electrical company that accompanied Eric. His name was Craig from Cornerstone Lighting and Electric. He was as professional as Eric and it was a seamless endeavor. Great teamwork. I would highly recommend Plumbing Nerds. -
Review 88 (2023-12-11 - Rating: 5)
Plumbing Nerds in Naples area is top notch! They are professional, efficient, knowledgable and get the job done without any hassle. I highly recommend Plumbing Nerds for all of your plumbing needs. -
Review 89 (2024-10-30 - Rating: 5)
Another great experience with Plumbing Nerds. Performing a house inspection and water heater flush, George Santiago was our Nerd. Thank you very much George for your professionalism, knowledge, and nice demeanor. Thank you for your insights, tips and helpful recommendations. -
Review 90 (2018-03-23 - Rating: 5)
This was the first time we used Plumbing Nerds & the experience was awesome. Kyle, the bearded wonder, was on time & very professional. He explained what he would have to do & offered different options. He completed the job within an hour to my pleasure & satisfaction. Very neat, no mess, I cannot say enough good things about him. If we ever need plumbing services in the future, we will definitely call Plumbing Nerds. -
Review 91 (2019-08-03 - Rating: 5)
Pat and Doug came out to give me an estimate on some work that needed to be done. I had a competitor initially tell me $20,000.00 of plumbing work needed to be done! These two guys spent hours going over everything to determine I didn’t need a thing. I cannot tell you how happy my wife and I are. We we actually contemplating selling the house. These guys were competent, friendly, knowledgeable and most importantly honest. I will NEVER use another company. Thank you again for the great service.Tim Jackson -
Review 92 (2022-07-22 - Rating: 5)
Our condo had a major waterline break yesterday and two Plumbing Nerds came out to repair it. Doug and Eric worked very hard to fix it in a timely manner sometimes working in a pouring rain. These two were very polite and professional letting us know what to expect. I highly recommend Plumbing Nerds. -
Review 93 (2020-01-17 - Rating: 4)
Jimmy was very professional and courteous. He gave us very useful information about our system. We had good feelings about him so selected this company to do the work.When Jimmy and Danny came to do the project, they were on time, started right in working and were very careful to keep things as clean as possible. They were both nice to work with! We think they did a great job! We would hire this company again! -
Review 94 (2021-10-02 - Rating: 5)
Doug was amazing he went above and beyond by explaining everything to me so that may have a better understanding of my issues. He even waited for me to return home after an emergency so that he could provide me with his services, his customer service is the best I’ve ever encountered. Hopefully the issue is fixed but if I have a plumbing issue in the future I’ll definitely be calling plumbing nerds. -
Review 95 (2020-09-03 - Rating: 5)
Plumbing Nerds was very responsive when called, they were quick and easy to schedule, excellent on communications. Nerd Omar was scheduled to replace the main shut-off valve, he also replaced few other damaged valves and installed a RO filtration system. He was on time, knowledgeable, polite and kept work areas very neat and clean. I am happy to report that I like their work, and their playfulness on the messages, I will use them again. -
Review 96 (2020-01-30 - Rating: 5)
Steve came out earlier than anticipated (which was fantastic) and was very prompt, knowledgeable, and courteous in his interactions with my wife and me. He walked me through what the problem was with our leak and discussed in detail what needed to happen to repair and gave options for additional things that could be done.The customer service agent that set up the call was awesome as well. She took the time on the phone to help me understand what to expect and when she didn’t have the answer right away, she took the time to get the right answer, which I appreciated.Highly recommend their services and am very appreciative of their customer service. -
Review 97 (2018-05-14 - Rating: 5)
I called the company and they were able to come to my house the same day. Jan, the plumber, was awesome! really polite and professional. he definitely knew was going on with my bathroom. He fixed it fast and left everything clean and working wonderful. I though the price I had to pay was high, but he was great! -
Review 98 (2019-07-03 - Rating: 5)
Called early morning for an appointment and was told a tech would call me to schedule an appointment within a few hours. I received a call from Marco within an hour and half hour later he was texting telling me he would be at my house within 15 minutes.Once here Marco was courteous & polite and went about his business to determine what my issues were. My issues were repaired and I am extremely happy with the service! I would definitely recommendPlumbing Nerds to everyone I know needing plumbing work done -
Review 99 (2017-05-13 - Rating: 5)
Great experience. I recommend them highly. These nerds get straight As for service.They setup an appointment the same day and had a plumber out to my house in no time. My guy was Abel Salazar. He was fantastic and explained the situation clearly and provided an accurate estimate. It could have been fixed same day but I had a schedule conflict, so he was flexible and came back the next day to accommodate me. He fixed everything and it works great. -
Review 100 (2024-10-31 - Rating: 5)
Gavin did a fantastic job servicing our water lines today. We were very impressed with his professionalism. We are very happy with plumbing help from your company. -
Review 101 (2019-05-16 - Rating: 5)
We have used Plumbing Nerds on 2 occasions. They were quick to schedule and appointment around our schedule and needs. They stayed in touch prior to the appointment to let us know the plumber was on the way. I also received a text letting me know the plumber was on the way as well as a picture of who we were to be expecting. The plumber was knowledgeable and fixed our problems quickly and efficiently. As far as cost, we felt they were reasonably priced. We will definitely use them again for all our plumbing needs. -
Review 102 (2021-03-15 - Rating: 5)
Kyle was so nice, explained everything to us, gave us excellent recommendations about the products, did the installations right away. He left the areas neat and clean, hauled off the old toilet and water heater so we didn’t have to deal with them! We are very happy and appreciate the fine service and the great “nerd”! -
Review 103 (2024-10-06 - Rating: 5)
Elias Diaz was so very helpful, knowledgeable and competent during our last inspection. He found a problem which would have been inconvenient at least and was able to fix it right away. We just love this company and every employee we have interacted with to date. -
Review 104 (2018-08-15 - Rating: 5)
Plumbing Nerds was referred to me by my office, Bonita Vision Center. They did a fantastic job there and fixed a big problem for us. When I needed help at my home I called them. It was not an emergency, but they sent Stanley out within a few hours. He diagnosed the problem, explained it to me, and gave me options as to fixing it. Stanley was fast, efficient, and such a nice, nice young man. They certainly have a top notch employee there. I would also like to give a shout out to Kelly, who was so kind and helpful on the phone. I love this company and will definitely call again if the need arises. And, best of all, the price was right! -
Review 105 (2020-06-07 - Rating: 5)
I wanted to take the time to let you know how wonderful Jeremy & Luis were today! They were prompt, explained what they would be doing, showed me the root cause of the issue, showed me the repair, put my flower garden back together and they were just a delight! They also were very professional, competent and had a positive way about them. They also showed concern for me and offered me hand sanitizer. I just can’t be happier with a service company (besides mine….lol)! Thank you Plumbing Nerds for an awesome job well done. I got cards from Jeremy and I will definitely be giving your name to any of my neighbors that run into issues. Also, it was such a nice surprise to have the final bill be exactly what the estimate was….no hidden costs, no up charges, etc….Plumbing Nerds has it all. Thank you for your service! -
Review 106 (2020-07-23 - Rating: 5)
Woke up to no water, called Pluming Nerds, had someone here within just an hour or two. Jim, the plumber, was nice, personable and professional. He quickly diagnosed the pressure switch, replaced the electric one that was destroyed by ants, with a much better mechanical one I can just clean out if ants get back into the switch. He probably could have charged more and put another fancy electrical one in, but he did what was right and appropriate to get my water back on and easier for me to maintain. Very professional, honest and quick. Thank you Jim. I will not hesitate to call Plumbing nerds again, but hopefully I wont need to. -
Review 107 (2020-06-02 - Rating: 5)
I literally called three hours ago for someone to come and assess. Kelly was very patient and understanding to my needs. Not only was I able to get an appointment today, someone was at home within an hour of making the phone call. I received a call that someone was on their at along with a text message with the associates name and picture. Daniel was on time, very courteous and honest about the costs every step of the way. He also offered suggestions better plumbing quality. I will definitely recommend to friends and they will be my first call if I have future needs. Thank you so much! -
Review 108 (2018-03-23 - Rating: 5)
Our hot water heater in our rental unit wasn’t working, called Plumbing Nerds and they were able to help us right away. Jimmy the technician was very professional and knowledgeable. Installed a new heater within 3 hours of the service call which saved the day! Our renters weren’t inconvenienced and were happy to have the hot water restored so quickly. Highly recommend! -
Review 109 (2020-07-28 - Rating: 5)
Marco was incredibly professional and friendly! I was so impressed that he took the time to explain everything to me.You have definitely earned a loyal customer! I have already told a few of my friends about the great service I received from Marco and your company. I hope you are paying Marco lots of money because he definitely deserves it. It is rare to get such fantastic, prompt and efficient service these days. -
Review 110 (2020-01-04 - Rating: 5)
Met owner John yrs. ago on a service call for 1 of my business customers & was very impressed. I presently now had a flooding emergency with my hot-water heater, to which Plumber Jimmy arrived immediately. I was provided optional resolution price quotes, all of which a plumber friend from the north related were reasonable. Jimmy performed excellent quick service, & as a bonus was very personable. Dont let the goofy business name steer you away. GREAT JOB GUYS.UPDATE 06/04/19: Had Troy out today. He was excellent, as was Brittany in the office. Making the appointment & constantly staying in communication. 👍🏻👍🏻👍🏻UPDATE 06/26/19: In the last week, the guys were out for 2 of my customers. Perfect jobs as always. Brittney continues to cordinate everything from the office, most excellently 👍🏻UPDATE 01/04/20: Another perfect job completed for 1 of my customers. Crazy Jimmy & the office staff remain Aces. Keep it going crew👍🏻👍🏻😎 -
Review 111 (2020-10-18 - Rating: 5)
Danny, the service tech arrived sooner than anticipated, was very professional and unclogged our drain. He also made some suggestions for preventing future problems. The price was very reasonable. In addition, there is a 1 year warranty on their service. This is the second time we’ve used Plumbing Nerds and we would not hesitate to call them again for plumbing services. -
Review 112 (2018-04-11 - Rating: 5)
Found Plumbing Nerds on Google. First time calling with an Emergency situation and the answering staff, who were very helpful, due to the emergency scheduled me right to the next available tech for a free estimate. Within couple of hours I received a text and email with the name of the service tech - Jan in this case - announcing the tech was on the way. A nice and very clean van arrived with a uniformed clean service tech, Jan. Our service tech Jan is a great tech with experience and knowledge, he went directly to the point to resolve the emergency. His customer service skills go far beyond a routine plumber, he not only controlled the issue but clearly explained the situation, the options and provided a free estimate right on the spot. After he left I called him back due to an unexpected situation with other workers in our house, Jan happily answered and walked me through the phone step by step to control the issue. After our phone conversation he scheduled another visit himself for the next morning to answer all the questions in regards to our possible solutions. Jan also got his companys service manager Jim on a three way calling to answer additional questions we had. My issue is far over from being resolved and we are looking forward to work with Jan and Plumbing Nerds to resolve our matter. Thanks Jan and Plumbing Nerds. You have a great team. -
Review 113 (2020-03-05 - Rating: 5)
Both our estimate and service appointments happened right on time. The wall discharge toilets quote could only be estimated since the jobs potential pitfalls were many, but our estimating nerd was confident. Luis and Joe arrived as scheduled and made quick work of the floor discharge toilet, then determined one of the wall discharge units pieces was defective, so they ordered its replacement and vowed to return as soon as they could, but they couldnt say just when that would be. Uh oh, we thought. How many days to wait now? We worried needlessly; they returned that very afternoon with the part, and completed the wall discharge units installation in good time. It was not a small project and required trimming all the ceramic tiles surrounding the base of the bowl. Luis warned us there would dust. We peeked in after it had settled and he was right - there was red dust everywhere! But after they left, no red evidence remained. The next day we washed our walls and found only two single small spots theyd somehow missed in the highest tier of shower tiles, proof of the extent of their work. How did they do it all that so quickly? Were so pleased and gratified for their skill and care and recommend them highly. -
Review 114 (2020-12-16 - Rating: 5)
The easiest and best service I have had in years! My daughter found a plumber for our shower that kept clogging up (a pool of water at your feet the first minute youd shower). We thought it could be grout or something because liquid plumber didnt work. Not only were they responsive with calls but we were able to schedule with ease and get an expert in! Patrick was the BEST. He knew exactly what to do and even gave her options rather than just try a stunt to take our money like most other plumbers would. He was clean, polite, and I would recommend this service and THIS PLUMBER to anyone! ASK FOR PATRICK! -
Review 115 (2020-03-06 - Rating: 5)
Javier went above and beyond to troubleshoot our issue in the dark late at night, then returned early the next morning to perform the repair since we were going out of town. He deserves a raise for hownhard he worked and how well he explained everything to me. Thank you!!Update: hired plumbing nerds for additional work on my water system and Steve was great, too! Excellent advice and got us up and running with out the expensive recommended repair from the first company we called. -
Review 116 (2016-12-01 - Rating: 5)
Response to our need was so quick; we couldnt be more appreciative. I love that once we scheduled our appointment, Plumbing Nerds sent a picture (via e-mail) of the Field Service personnel responding so I knew who to expect. Jimmy C. was very knowledgeable and helpful. Once he diagnosed our problem he went right to work and fixed it, being careful to clean up when he was done. Before he left he took the time to explain to us what the actual problem was and how he repaired/replaced it. It was a good feeling, after driving so long to get here, that we were able to fix our plumbing problem fast and without issue. Thank you Plumbing Nerds and Jimmy C. for all your professional help and knowledge! We will definitely be calling you for any of our plumbing needs. -
Review 117 (2020-03-10 - Rating: 5)
Professional, timely and fairly priced. I appreciated the text/email notifications as well as the phone calls to confirm schedule. Best experience Ive had with a plumber, will without a doubt continue to use their services. Side-note, the technician was very friendly, knowledgeable and respectful of our home. -
Review 118 (2024-05-22 - Rating: 5)
Jose, our tech. installer did an outstanding job. The whole crew were very hard working and professional. -
Review 119 (2020-02-09 - Rating: 4)
This is the third or fourth time we used Plumbing Nerds. Nearly every time has been an awesome experience. The customer service reps are friendly and efficient. One night we called for emergency services and the tech that arrived did not have the appropriate tools to fix the problem, but we were not charged and another tech, Pat, came out the next day. Pat was prompt, friendly, knowledgeable and got the problem corrected in a timely fashion. We are grateful for Plumbing Nerds and will continue to utilize their services for all of their plumbing needs. -
Review 120 (2019-04-24 - Rating: 5)
We contacted Plumbing Nerds in the middle of the afternoon with a nasty kitchen sink clog. Marco arrived about 5:30, and after explaining what it probably was and what it could be as the worst case, he began to work. The clog was so bad it took almost two hours to clear, but he was patient, polite, and neat the whole time. The price was reasonable, the service was great. I dont know how we could made a better choice. -
Review 121 (2019-04-04 - Rating: 5)
Kelly taking the call was excellent in handling my concerns and very professional in determining what I needed done. Marco was the tech dispatched and was most professional and very personable in appearance, attitude and performing the work. Fast, reliable and excellent. Highly recommend. Will only use them again for all future calls for plumbing. -
Review 122 (2024-10-29 - Rating: 5)
Gavin did an excellent job of cleaning out my hot water heater and finding plugs in my drains and giving me all kinds of good advice for taking care of my plumbing!!!I also had Grant for my AC and he did a great job for that!!! -
Review 123 (2020-10-09 - Rating: 5)
David just performed our annual plumbing checkup, and it could not have been a better experience. Friendly, professional service, conducted with efficiency and knowledge. He made a couple of upgrade suggestions, took note of our concerns, and thoroughly examined everything with an eye for even the smallest details. There’s a reason we use Plumbing Nerds, and it’s this kind of service. -
Review 124 (2019-10-09 - Rating: 5)
After speaking on the phone with Kelly, who was very pleasant and friendly, Mike came out to our business the same day. He was extremely professional and very knowledgeable in not just everyday plumbing. He knew the particular details of ADA requirements that would be necessary for our individual project. He asked what we wanted and also offered suggestions for alternatives that might work even better for us just as a consideration.It was just yesterday, and today I spoke with Mike. He is working quickly to put together a quote for us. I havent had them do work yet, but the good feelings Ive gotten so far has got to match their work ethics. I hope everyone will call Plumbing Nerds for any plumbing issues they have. -
Review 125 (2019-09-11 - Rating: 5)
THIS IS THE COMPANY TO CALL!! I called and practically before I hung up a great plumber was ringing my doorbell. This is a paperless company so communications through text and email — which were timely and superb. Pat Ball was our plumber and he did a terrific job for us. He tested our water and provided information on what else we should be doing. No high pressure up sell — just plain old honest facts and suggestions. Honest plumber — honest and responsive company. I strongly recommend and will use again!!!!’ -
Review 126 (2024-05-15 - Rating: 5)
Sean was EXTREMELY helpful& knowledgeable about plumbing matters. Offered 2. Check out. My water heater, ;piping. 5 🌟 STARS. -
Review 127 (2017-07-27 - Rating: 5)
Plumbing Nerds is an amazing plumbing company. Living here in Bonita Springs, Ive found it difficult at times to find reputable services, but these guys go above and beyond. I had them out to do some drain cleaning, and I was completely impressed. They were on time, and extremely reasonable. I had a different company out prior to give me a bid on work. That company seemed a little over priced so I wanted a second opinion. The other company was trying to do work, and charge me for things that I didnt need. I really respect the honesty of Plumbing Nerds, and would recommend them to anyone. -
Review 128 (2020-08-06 - Rating: 5)
We have used this company three times now and each time they were polite, informative and knowledgeable. They are the only company for us. Kudos to Jimmy for rescuing us, fixing our problems and making sure that they were fixed. He is a great representative of your company. I cant remember the name of the first person that came out, but he was great too. -
Review 129 (2020-04-26 - Rating: 5)
Our older home due to its construction presented many unique challenges when it came to having a total pipe refitting done.These guys put our minds at ease from the moment they arrived. Their professionalism and quality of work is second to none. Highly recommend this company. Thanks Doug and Jeremy. -
Review 130 (2018-12-08 - Rating: 5)
Great service from start to finish. Bill was able to find an affordable solution which fit my individual needs. He listened to my concerns and understood what was important to me. I appreciate the personalized service. Plumbing nerds will be my one stop shop for all future plumbing needs. -
Review 131 (2019-04-18 - Rating: 4)
The gentlemen that did the work were very good and efficient, a couple issues were cleared up quite quickly and Kelly at the phones worked hard to get things organized quickly. I had the whole house re-piped and so far its tight and working fine. The company they brought in for drywall were efficient and did a good job of patching the necessary access holes in my walls. -
Review 132 (2019-11-29 - Rating: 5)
I was totally pleased with Mike who came to my residence at 11pm on a Friday night. He completed the faucet installation and showed us what caused our water leakage . Im sure he wanted to get home after a very long day, but he made sure he resolved all our plumbing issues before leaving. I havent needed a plumber in many years, so I dont have any idea if I was charged too much. But given the very late hour, I had no problem paying what I did. I didnt discover our water leakage problem until about 4pm Friday. Im thankful I didnt have to wait until Saturday or Monday for them to respond. And while I waited for them, the home office kept me informed as to when their plumber would likely arrive. -
Review 133 (2020-06-05 - Rating: 5)
After having a bad experience with another plumber, I called Plumbing Nerds. My problem wasn’t urgent, but they still had someone over the same day. Everyone I dealt with was extremely knowledgeable as well as friendly and honest. So glad we went with them! Highly recommend. -
Review 134 (2019-10-31 - Rating: 5)
I needed a quick but complicated water heater replacement. My surprise was that Jim not only inspected the situation, but completely removed and replaced the unit as well as looking at other issues that may have needed a plumber.He was very thorough and explained the unusual situation so I could understand it.The communication from him and Kelly since my first call was the most superior communication I have ever had anyplace from.any worker in any field. It was great and I was so grateful.Wish you had 10 stars to dole out on your rating because that is what you would get.While the bill was higher than i had anticipated, Jim explained it to me, showing my options instantly. -
Review 135 (2019-09-25 - Rating: 5)
Very pleased with the job Pat and his helper ended up doing over at our home. We were having shower backup issues for a couple of months after moved in earlier this year. Aztec Plumbing came out, ran a scope on the pipe for quite literally 5mins and stated that we had bellies in the plastic pipes and they needed to be cut out from underneath the slab and replaced. Before the guy even had a price he was talking about financing. Grand total - $14,500. Called Plumbing nerds and Pat was out that same day and ran a scope while I watched and neither of us saw and bellies or bends in the pipes. We did see 50 years of gunk built up that was restricting the flows. He recommended resetting the toilets to address a related issue and hydrojet clean the pipes for around $2000. Relative to other plumbers the price is a bit high for those 2 jobs, but was happy to pay it rather than $14,500 with the other company. They guarantee the work for 2 years.Pat was knowledgeable about what needed to happen and seemed a bit incredulous at the price of the other company. Overall great experience and would recommend using these guys over some of the more popular local companies- Andrew Brown -
Review 136 (2020-02-19 - Rating: 5)
Steve was professional and easy to talk with. He explained pros and cons of replacing my hot water heater with associated costs. No pushy sales. Very good service. This was the second time using Plumbing Nerds. I will use them again vs. other companies I disliked. -
Review 137 (2018-08-11 - Rating: 5)
After 10 + years my water heater died, and so I went to Angies list to get a recommendation for a reputable plumbing company. After entering all my info, they listed several companies. Being a huge nerd myself, using Plumbing Nerds was a given. From the quirky phone response, to the cheerful greeting from Brittney, to working with my schedule, they made me feel very comfortable with my decision. Jan was my technician, and he was great. He came in smiling, was very clear and explained every step hed need to take to replace the heater, gave me several options, and was just a really nice guy. Id totally recommend this company to anyone. -
Review 138 (2019-06-09 - Rating: 5)
It was a pleasant experience to have a professional and courteous repair/installer work on our refrigerator re-installation. I feel it is very important to have every representative to be as professional as our last one. His work ethic and manner reinforces my willingness to engage your company any time we are in need of plumbing service. -
Review 139 (2017-02-22 - Rating: 5)
By far the best plumbing experience I have ever had. They were on time if not early. They came next day. The job was a very difficult one and Ian the plumber nailed it. Im so happy, I paid more then the invoice told me to. Will recommend to anyone I know needing a plumber. Thanks again plumbing nerds. Job well done. I could post a 1000 words explaining everything they did but Im to tired. Trust me Im in the construction industry and I have never seen such a great job. -
Review 140 (2018-04-24 - Rating: 5)
Brets work was just fabulous. He provided top-notch professional advice on a tricky water line issue that we thought to be a problem. In fact, he advised it was not a problem, which was critically important information. Notwithstanding the value of this to us he would not accept payment. What great service. We will certainly call again for all plumbing needs. -
Review 141 (2020-09-21 - Rating: 5)
Best plumbing experience ever! Phone answered on first ring. Pleasant professional staff pledged a quick response - and it came by text messages to identify pinpoint time and exact plumber (Jim Cessna) to respond on same morning. Safety features much appreciated. On time arrival with many options for replacing a broken kitchen sink faucet. Left the sink immaculate, repaired feed valves, and a beautiful new faucet installed by a great professional. Also had Javier Carballea and Jeremy come out to fix a clogged water line to refrigerate and change a filter. Plumbing Nerds will be our go-to plumber for future needs! -
Review 142 (2019-07-18 - Rating: 5)
I am Thrilled with the service I received. Previously posted that the prices were high. Heard directly from the owner who explained there was a mistake in how the quote was done. Reworked the estimate and sent it to me instantly. Price was competitive, so I decided to get the hot water heater installed. THEY CAME OUT RIGHT AWAY! Three hours later, I have a brand new Water Heater! Will write a new review to detail what a great guy did the install. THANK YOU PLUMBING NERDS!!!!!!I thought I could write a separate review for installation, but couldn’t figure it out (not that computer savvy 😊). Leo Mitjans was the “Plumbing Nerd” that did the install. Very nice guy, worked fast and efficiently, cleaned up absolutely everything when he was done. Was patient with all of my questions, never made me feel that I was in the way. All-around great guy and superb plumber! A+++++++. Thank you Leo, Jimmy, Brittany and John! -
Review 143 (2020-06-11 - Rating: 5)
Javier was prompt, did an excellent job with the install and removal of water heater, and with the clean up. He took the time to make sure everything was working properly. He answered all of my questions. I also had excellent service with my initial call the evening before. -
Review 144 (2020-04-01 - Rating: 5)
I had a broken pipe and needed a new bathroom faucet installed. Since the water was already turned off when I called, they made me a priority and were out very quickly the same day. Friendly and knowledgeable, also cleaned up after his work. . They will always have my business!! -
Review 145 (2019-11-01 - Rating: 5)
We had the polybutylene pipes removed from our home and replaced with Pex. Plumbing Nerds gave us fantastic service and stood by everything they initially promised. The workmen treated our home like it was their own. They were prompt and efficient and careful. In addition, they were excellent problem solvers and paid good attention to our needs. We highly recommend them and will definitely call them for future needs. -
Review 146 (2021-11-02 - Rating: 5)
Simply THE BEST!!! I was notified by the water company that my water bill was suddenly double than usual, and that my house might have a leak. A plumber determined it was most likely underneath my house. I decided to repipe the whole house, which was going to cost me $10,000 (including covering the holes on the walls by a contractor, and an inspection). Once Plumbing Nerds saw the pipes inside the wall they realized they were made of the good quality plastic they were about to use (and not the old copper ones that eventually end up leaking). That’s how they noticed that my water issue was not a leak but a malfunctioning toilet. They could have easily continued with the job I had already signed up for (after all I know next to nothing about plumbing), but as the good and HONEST professional team they are they explained to me that my expense had been reduced to about $500 (for the new diagnoses and covering up the holes). What a relief for this single Mom!!! Special kudos to Luis and Patrick (Pat). THANK YOU! -
Review 147 (2021-12-02 - Rating: 5)
Patrick arrived on time and was very pleasant and personable. He listened to my concerns and questions and addressed them. If you were trying to benchmark a repair technician you would be on point with Patrick. We will use him again -
Review 148 (2018-02-10 - Rating: 5)
Brett arrived an hour after I phoned for help with a toilet, faucet and expansion heater. He was friendly and professional, and provided a quote within minutes. He clearly explained the process and gave us updates during the work. Everything was done within two hours for the price stated. I was extremely pleased with the level of service provided and will definitely use Brett again for any plumbing needs. -
Review 149 (2019-12-21 - Rating: 4)
Kelly was dependable - actually showed up on Friday, 12/20/19, when advised he would! Ive had so many no shows for work on remodeling my kitchen, and this was an emergency (leaking sink pipes), so this was refreshing! My home warranty company apparently wont make emergency calls and couldnt send anyone until Monday! So, I had to pay out of pocket for this. The estimate to fix was over $400, which I cant afford, but it wasnt bad enough not to wait until Monday when warranty plumber comes. Buckets are sufficing for the slow leaks for now. -
Review 150 (2020-01-04 - Rating: 5)
The company was professional from inception to completion and the work itself was done quickly. Pat was extremely considerate of our needs as we had a very sick family member. He did an amazing job of getting it done efficiently & quietly as well as leaving the work area spotless. I would highly recommend your company with confidence because of Pat! -
Review 151 (2021-07-24 - Rating: 5)
I do 90% of my home repair plumbing DIY, but I know my limits. When I realized I needed to replace my main house shut off valve due to corrosion, I knew it was time for a pro.The Nerds were prompt and professional, even on a rainy Saturday. The main line valve replacement was a bit trickier than anticipated but they still honored their quoted price. The tech Joe was pleasant and professional and gave a couple bits of sage advice once he realized I was a DIYer.I dont know that this was the least expensive option - it was eye-opening and made me appreciate the limited skills I do have - but I dont think it was inappropriate. Plumbing isnt cheap, nor should it be - surprise water surpluses are extraordinarily expensive - but I am pleased with the work.In summary: know where your whole house water shut-off is, test it occasionally, maintain it. And if that or something else goes completely pear shaped, call the Plumbing Nerds, theyll take care of you. Thanks, Joe! -
Review 152 (2020-01-14 - Rating: 5)
Very impressed with this company! The customer service all around was a great experience. Making the appointment was fast and easy. The technician showed up right on time and was friendly, polite and knowledgeable. I will definitely call these guys again for future plumbing needs! -
Review 153 (2019-11-26 - Rating: 5)
Our technician, Jim Cessna, was very prompt, professional, and knowledgeable. He explained the problem clearly and all of our options, and had the needed part in his truck. We were very pleased with the service we received and would use Plumbing Nerds again in the future. -
Review 154 (2019-06-15 - Rating: 5)
My appointment with The Plumbing Nerds started the right way, on time. After asking about and listening to my plumbing problems, Troy took a moment then we discussed his proposals (which included several options I had not thought of) he started working completing the small job in much less time than I expected.Troy was efficient and friendly with a most professional manor. -
Review 155 (2018-07-30 - Rating: 5)
Office staff was very friendly and courteous. Got someone here within hours (it was not an emergency situation, thank goodness). Jimmy was extremely knowledgeable and helpful with the problem at hand - cleaned out pipe, found the break, and shared every step of the process with me. -
Review 156 (2018-10-21 - Rating: 5)
I wanted to leave more positive feedback on our experience with Plumbing Nerds. Troy was the service tech dispatched to troubleshoot our issue of low water pressure in one of our showers. We had struggled with this for a few years, trying different things to resolve the situation. He gave us estimates for a plumbing replacement option, but gave a few suggestions we could try before we would go to that extreme. I wanted to report that our water pressure is now great, thanks to his suggestions. Im actually looking forward to the next time we have a plumbing issue so we can hire Plumbing Nerds to do the work for us. Im sure we wont be disappointed! -
Review 157 (2017-12-22 - Rating: 5)
I called in to Plumbing Nerds on a Monday to have someone come out and check on a major issue. There was a foul odor lingering in both my bathrooms. They set an appointment for 2 days later - about the same as other companies Id contacted. They called to let me know when the plumber was on the way. The Plumbing Nerd they sent was Jimmy C. He wore a Plumbing Nerds uniform and his vehicle clearly displayed the companys name and logo.Jimmy listened to my explanation of the issue and then told me what he thought could be causing the problem. He explained what he would do to try and locate the problem and at what point a fee would be charged to proceed. He answered my questions and explained everything as he went along.He invited me to observe him work and pointed out problem areas as he located them with the drain camera. He then went over some different options to remedy the issue. I went with the service he recommended, he completed it that same day, and the foul odor has not returned. Clean up was minimal because Jimmy cleaned as he went along and wore green shoe covers to keep from tracking dirt into the house.Jimmy was polite, friendly, extremely knowledgeable, and customer service was amazing! The pricing was fair and I will use Plumbing Nerds for any other issues I may have and would highly recommend.- K.G. -
Review 158 (2019-07-29 - Rating: 5)
Had and estimate from them for a whole house re-plumbing. Very professional and courteous. Answered all questions and provided multiple options with transparent pricing. I would highly recommend them to bid any work you may need. If we do choose the Nerds for the work, I will follow up with a performance review.....stay tuned.... -
Review 159 (2016-11-15 - Rating: 5)
We had plumbing nerds out to our house to handle several issues. Jimmy was the representative who helped us and he could not of been any more professional and knowledgeable. Jimmy is great at what he does and is a very likeable guy. We highly suggest if you have any issues that needs the attention of a plumber call plumbing needs and ask that Jimmy C be the guy working on your home. -
Review 160 (2020-07-27 - Rating: 5)
Very satisfied with Plumbing.Nerds. They were able to solve my issue quickly. The staff is friendly and their prices are fair. Javier, the tech who came to my condo, really does a great job! -
Review 161 (2020-07-01 - Rating: 5)
First class service. Staff was extremely efficient and fast. They were very knowledgeable and shared great detail on everything they were doing. I was able to get everything handled in one day! That is extremely efficient and sets this company apart.During this time,Covid-19 they were very careful to wear protective gear and extremely clean. Felt safe in the way they handled everything.This is a A+ company! Over and above to get the job done and done perfectly! -
Review 162 (2020-04-21 - Rating: 5)
Javier did a great job replacing the cartridge in my shower valve. He told me what options I had as far as repair and gave me the different estimates. I didnt feel pressured to make a decision that I didnt want to. However the price for the repair was more than I was expecting. The work done was great, but the price was a downside. -
Review 163 (2020-02-12 - Rating: 5)
The plumbing nerds experience was refreshingVery knowledgeable and friendly. Doug got the shower valve fixed in a timely manner with minimal damage to the wall not to mention he made it look good. Marco came out late the night before to troubleshoot got the water back on for the house so we could have water till fixed the next morning. -
Review 164 (2020-07-14 - Rating: 5)
07/02/2019 Marco was professional, competent, and courteous. I would recommend Marco and Plumbing Nerds to anyone needing a plumber.07/14/2020 Our plumbing, Javier, provided great service to us. We had a list of needs for our annual visit. He addressed each one. We had him replaced our sink garbage disposal, which i had destroyed by dropping in silverware and running it until it jammed breaking it. Now, i have one that works, and I love it. He performed a number of maintenance tasks, too. We rely on Plumbing Nerds for our plumbing needs and recommend Javier to anyone needing a plumber. -
Review 165 (2019-05-16 - Rating: 5)
This was my first experience with Plumbing Nerds and it was great. Brett is a really nice guy and very thorough in his analysis of the issue we had. What a really great experience. I hope it continues. I expect it will. 5 Stars.David HAnother great experience with Plumbing Nerds. The answers to my questions were easy to understand. Enjoyed visiting with our nerd and will call Plumbing Nerds again. David H -
Review 166 (2018-05-09 - Rating: 5)
We are in the process of selling our home and were told that we had Polybutylene plumbing. We needed it replaced fast so we could continue with the home sale process. I called Plumbing nerds and first spoke to Stacey and explained our situation. She was super friendly and helpful and had Jan and another fellow come out that very same day to look at our plumbing. We were unable to be there for the initial inspection, but Jan was very friendly and informative on the phone and confirmed that we did have polybutylene plumbing. Three quotes were emailed to us instantly and we decided to have the plumbing redone and were able to get scheduled just a couple days later. I spoke with Stacey again to set our appointment and she also briefly explained the process. We were not in our home during the process, but a neighbor popped in and said that our home was kept neat and tidy. They finished in just two days! I returned home for the county inspection and was very pleased! The drywall cuts were minimal and the new plumbing is very neat and clean looking. They also replaced our water heater and a couple of fixtures at no extra cost. Less than a week later from the beginning of this entire process the drywall has been completed and you can’t even tell where they made cuts. A couple days later I noticed a leak under our kitchen sink. Not sure, I called and spoke to Brittany whom I also had the pleasure of speaking to several times. She had Jan come out he same day to inspect and he replaced parts of our drain that were unrelated to the newly installed plumbing at no additional charge! Again he was friendly, informative and professional. Overall it has been a pleasure dealing with everyone we’ve come in contact with at Plumbing Nerds. The pricing was fair and the work was excellent! Amazing customer service! -
Review 167 (2018-06-09 - Rating: 5)
My tech Jan was extremely knowledgeable, very professional, and thorough when doing system checks in my home. He made great recommendations when it came to my well and plumbing system. I highly recommend the Plumbing Nerds. It is not easy finding people you can trust. -
Review 168 (2020-11-13 - Rating: 5)
I’ve hired Plumbing Nerds twice in less than a week for 2 separate issues & I am thrilled to have them in my arsenal as a homeowner. They are thorough in diagnosing the issue, determining probable cause & recommendations for resolutions. They share willingly & do not pressure me or upswell me to spend money unnecessarily...I am happy to recommend them very highly. -
Review 169 (2022-09-14 - Rating: 5)
Eric did an excellent job ! He is very professional and personable.Im very pleased with your company and service.The water heater replacement resolved the problem. -
Review 170 (2019-12-11 - Rating: 5)
I called the plumbing nerds about a rusty and slowly leaking hot water tank and they dispatched one of their nerds within an hour. They determined the tank was still under manufacturer warranty and the leak was due to a defective tank. They proceeded to do all the warranty work and got a new tank sent from the manufacturer within a few hours, which saved me hundreds of dollars. Installer was very professional and informative and did a great job! I would definitely call on them again if I have a plumbing problem! Thank you! -
Review 171 (2020-01-23 - Rating: 5)
Plumbing Nerds is a company that only employs the best and most knowledge plumbers in the industry. They are polite and courteous at the door and get right to work. They explain the problems in an easy to understand way so that you know whats wrong. They provide options from the cheapest to the best for any situation. They think long term not just quick fix. The only plumbers I will ever call and Ive called 3 times for different issues in our home! -
Review 172 (2020-10-07 - Rating: 5)
Danny was great. I will definitely use this company again. My plumbing was clogged in the master bath and backed into my shower. Danny went to work with a snake and problem fixed. Also included a camera check. Price was very reasonable and we were very satisfied!! -
Review 173 (2021-03-07 - Rating: 5)
Emergency Call on a Sunday morning and Marco was here within an hour! Found the leak and repaired for me. Very friendly service and courteous young Man! I have used them a few times and have always been very satisfied. -
Review 174 (2020-03-19 - Rating: 5)
Very professional! He was honest, personable, and hard working. He fixed the job that another plumber did incorrectly. I will only use this company from now on for my plumbing needs. I also got a 20% discount for becoming a nerd member. I highly recommend this company and their employees. -
Review 175 (2020-01-12 - Rating: 5)
Mike was a great plumber and excellent customer service. Plumber Nerds pricing is very high and do not let there plumbers brake down the invoice. example labor cost, fixtures cost etc. Because of Mikes great knowledge and experience is why spent the extra money to continue the job. -
Review 176 (2017-08-31 - Rating: 5)
This is our second time using Plumbing Nerds and both times we have been more than pleasantly pleased with their professionalism , quick service and honesty. Our technician, Abel, was both friendly and knowledgeable as to our water problem. I will definitely use Plumbing Nerds for all our plumbing problems. Great company, but more importantly, friendly and honest employees -
Review 177 (2021-01-29 - Rating: 5)
Cape Coral Water called us to advise that a pilot program they are testing showed that water was consistently and steadily running at our house at 10 gallons per hour for 3 consecutive days in a row, an indication that we had a leak somewhere in our house. Testing the pool and auto-fill was negative. So now we had to decide on a plumbing company specializing in leak detection. We had used a few of the well known ones in the past; they were OK. But none of them instilled any confidence to call for this job. We ended up picking Plumbing Nerds, a company with good reviews we had not used previously. And in every wich way it was a great pick. Princess who took my initial call quickly scheduled an appointment and their Tech named Shain Smith arrived promptly the next day. He was transparent from the get-go and went through a process of elimination with me. He clearly explained each step which was very helpful as it can get quite technical & complicated. He efficiently narrowed the issues down to the fairly new whole house salt less water conditioning system installed on the outside, which had a disintegrating filter with particle matter flowing into the plumbing system which badly clogged the toilet flushes in 3 toilets as well as clogging the hot water heater, etc. None of these issues were really visible or notable to us. But once he opened the problem areas up we could see how much particle matter had accumulated and led to the clogging and steady & wasteful flow of water running for hours each of the previous days. Shain could have told us anything and made it a big and costly whole house plumbing issue. The cost for the fixes and repairs including thoroughly flushing the system, installing one new Gerber toilet, new flushing systems in each toilet, the flushing, draining and repiping of the hot water heater with PVC pipes (was copper) was to me very reasonable and not the many $1000s I expected. He also suggested that the company who installed the salt less water conditioning system change the pre-filter to the system to be re-installed as a post-filter in order to catch any particles before they enter the house which will largely eliminate future issues. The entire job was completed by Shain Smith professionally and expertly; Shain was courteous, considerate and patient throughout and did a great and clean job throughout. If only all service providers would be as fantastic & honest like him ! I am a very happy customer and will use Plumbing Nerds for all our future plumbing issues & projects. Thank you very much, Shain Smith; you are the BEST !!! And thank you Ms Princess for your kind help to get us scheduled and explaining how Plumbing Nerds handles such a job. And a gentleman in dispatch also was considerate and very helpful. There was only one female staff member at this company who I talked to by phone with an inquiry who seemed to have a bad attitude, a bad day or whatever. Not the way one would talk to a customer as she was short, impatient, unpleasant and a bit rude. Otherwise it was a very good experience with Plumbing Nerds. -
Review 178 (2019-12-29 - Rating: 4)
Overall I have a positive experience. I called on Friday and schedule service for Saturday. They said they had one stop in the morning and would see me early afternoon. On Saturday I got a call saying that they were going to be a few hours delayed but could not be specific. Then later that day they called and said it wasn’t going to happen but they could send somebody on Sunday and waive the $85 weekend cost. I ended up doing the repair on Saturday myself. On Sunday Javier showed up. He was on time and friendly. He took his time to inspect my repair and discuss it. We decided that it was fine and there was no charge. I would use these guys again. -
Review 179 (2020-06-01 - Rating: 5)
Plumbing Nerds did a great job in replacing the water pipes in our home. We were always made aware of when they would arrive via calls, email and/or text. They placed plastic down on the floor to cut down on dirt tracked through the house. They wore booties and gloves. The work done was solid and precise. They made minimal cuts into the drywall and kept everything neat. They pulled the permit and set up the inspection. A bit pricey but you are getting a very professional job. -
Review 180 (2020-02-29 - Rating: 5)
We had a very good experience with Plumbing Nerds and our nerd Javier! He was very clean and respectful of our home and he got the work done exactly as he stated during the quote. I would definitely recommend them and use them again. -
Review 181 (2020-10-28 - Rating: 5)
It was our first time using the Nerds and they were great to work with. From the front end to the service tech, everyone was great and the pricing was really reasonable. Their communication via email and text and their paperless billing was a plus as well. Highly recommend.