PowerPro Generators
Located in Bohemia, New York
Address: 608 Johnson Ave Unit 6, Bohemia, NY 11716, United States
Phone: +1 631-567-2700
Rating: 4.8
Categories
- Electrician
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Comments
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Review 1 (2024-09-10 - Rating: 5)
Power Pro Generators is an amazing company! The customer service and quality of work is second to none! Thank you for being a company that people can trust and believe in. -
Review 2 (2024-10-14 - Rating: 5)
We are so happy we switched to Power Pro! They were professional and communicated everything that had to be done. Highly recommend! -
Review 3 (2024-01-19 - Rating: 5)
I recently signed up with PowerPro to have my generator serviced twice a year. The generator is five years old and anything beyond changing the oil, plugs, filters and antifreeze is out of my league. I figured it was time to have the generator completely checked out. I shopped around a few companies and PowerPro was the best deal. Im glad I decided to sign up with them. Rick was very polite and patient with me. He sent me information right away for me to review and didnt push me to sign up just to get a sale. I also asked about the Mobile Link system for the generator. He explained how it works and sent me paperwork on the system. I decided to have it installed. Their customer service called when the product arrived to set up the appointment for installation . On the day it was to be installed, Tyler called ahead of time and told me he was on the way, which was earlier then the time frame I was given. He installed the unit with no issues and was very neat to clean up. He explained how to set up the account and all the features. Yesterday my generator attempted to run its weekly run time but it failed with an error message. When I called PowerPro, they were closed. I didnt use their 24 hour emergency number since it wasnt something that needed immediate attention. I left a message on their regular voicemail about what was going on. The voicemail stated they open at 8am. At 808am today Rick called me back and left me a detailed message. When I called them back, I spoke TJ and Rick. They were both very helpful and explained why I received the error message, what it was, and how to clear it over the phone. They were great. I cleared the error code and the generator is back ready to run. I have only been with PowerPro a short time but so far they have been great. I would definitely recommend PowerPro to anyone looking a for complete service company for you standby generator. -
Review 4 (2024-08-15 - Rating: 5)
Switched to PowerPro this year. Extremely responsive, with excellent technicians at a fair price. Very happy with change. -
Review 5 (2024-02-29 - Rating: 5)
I highly recommend PowerPro Service. I have been contracted with them for years. They were excellent in trouble shooting an issue I had with my generator. Everyone with whom I have spoken to has been courteous! -
Review 6 (2024-09-04 - Rating: 5)
Outstanding service company. They installed my generator in 2012 and have serviced it for the past 12 years. -
Review 7 (2023-03-29 - Rating: 5)
Always a pleasure to deal with Power Pro. They try very hard to please their customers by accommodating with our work schedules. The service reps are friendly, neat and very professional. Ive been a customer since 2006 and highly recommend them. Dont hesitate to call them. -
Review 8 (2023-01-06 - Rating: 5)
PowerPro is absolutely top notch!!! We had another vendor who was quick to state that it wasnt possible for a generator to be built due to tow regulations etc....PowerPro came the next day and literally began the process immediately. We had to do quite a bit of renovating for compliance and I would do it a hundred times over again.We lost power (Long Island) for 7 or 8 straight days in 2020 and the generator lasted through the entire blackout.Thank you PowerPro!!! Worth its weight in GOLD!! - Sandeep -
Review 9 (2022-09-12 - Rating: 5)
We had a large generator installed several years ago out East and it never worked correctly. Would take four or five tries to turn over to test, or not turn over at all. We contacted Power Pro and they came out and did a deep diagnostic dive and figured out the issue and happily we have now a perfectly operating generator should we lose power at any time.Power Pro fixed it for us and we are delighted.Thank you -
Review 10 (2021-12-21 - Rating: 5)
Five stars isnt enough for this company! PowerPro installed my home standby generator after sandy and has always been a pleasure to deal with! Everything was so smooth and worry free from the initial installation to the preventative maintenance services done every 6 months since the installation. Great customer service skills and outstanding attention to detail! -
Review 11 (2024-09-03 - Rating: 5)
Fabulous service. They reach out to me when service is needed. One thing I do not have to worry about -
Review 12 (2022-01-31 - Rating: 5)
Been a satisfied customer for 10 years now. This company is very professional and extremely reliable. From the technicians to the office staff each and everyone of them are always helpful and take pride in their work and the company they represent. Simple questions and concerns are always treated with respect and integrity. -
Review 13 (2022-02-14 - Rating: 5)
TJ and his team have been nothing short of helpful in getting my generator working. My electrician contracted them for me when my electrician couldnt figure out what was wrong with the generator. I have been extremely satisfied with PowerPro Service as they have gone above and beyond handling just the issue they were contracted. I wish I knew them before for the initial install of the generator as it would have saved me a ton of headaches. I would recommend them to anyone for a generator install and/or service. -
Review 14 (2021-06-30 - Rating: 5)
I bought a standby generator from PowerPro almost 8 years ago. They have done a terrific job maintaining the unit and it has never failed to power our home when the electricity has gone off. The installation was very professional using top notch electricians. Do not use any other company! -
Review 15 (2024-10-02 - Rating: 5)
Ez appt. On time professional knowledgeable techs. The best -
Review 16 (2023-06-15 - Rating: 5)
PowerPro provides excellent generator service. Starting from apropriate scheduling to on time arrival. One can not say enough good things about technician Andre. He was simply terrific! -
Review 17 (2022-12-22 - Rating: 5)
The team at PowerPro is amazing! They are professional, thoughtful, caring and responsive. I highly recommend them to anyone who needs a generator or is thinking about getting one. -
Review 18 (2021-08-12 - Rating: 5)
We have used Power Pro for 17 years and would NEVER switch! Professional, responsive, reliable, knowledgeable. Simply the best. Do yourself a favor and make them your first call! -
Review 19 (2023-02-25 - Rating: 4)
I purchased 20kw whole house Generac diesel generator from them in 2019 and they have been servicing since. Recently the error code for the governor was displayed and unit wouldnt start. Called tech TJ and explained what was going on when I reset the unit to try to start and he right away said it was the battery which was due to be replaced as 4 years had passed since installed. Tech Andre showed up tested battery and found that it was defective . Replaced battery and all systems are normal. -
Review 20 (2022-11-04 - Rating: 5)
I am so pleased with the level of service and professionalism from PowerPro Service Inc. I would recommend them to anyone for any type of generator service or repair. Two words- Honest and Reliable! -
Review 21 (2023-08-14 - Rating: 5)
Excellent service, was recommended thru a family friend and they were able to send a tech same day to resolve my Generac issues, the office and field crew were easy to communicate with and were thorough and professional. -
Review 22 (2022-02-21 - Rating: 5)
We used PowerPro for servicing our generator at our commercial space, as well as helping us outfit our home in Commack with a new unit. They were a pleasure to work with from the sales team, to the service department, to the technicians. -
Review 23 (2022-12-21 - Rating: 5)
Currently starting the second year of having PowerPro service my generator. All contact/experience with their organization has been extremely courteous, punctual, and professional! -
Review 24 (2022-11-22 - Rating: 5)
PowerPro provided us with top notched service. From the first diagnostic on our generator to the final repair it was a pleasure to work with true professionals. -
Review 25 (2023-10-18 - Rating: 5)
Power pro is a great reliable compThey have supported us for many years. -
Review 26 (2024-12-15 - Rating: 5)
Great job -
Review 27 (2024-02-07 - Rating: 5)
Excellent customer service and prompt courteous service techs I would recommend them to everyone -
Review 28 (2023-10-18 - Rating: 5)
Professional and competent. Gives me the assurance I will have generator power when I need it most. -
Review 29 (2024-01-26 - Rating: 5)
Had such a positive experience with Rick and his team. Super responsive. Followed up when they said. Really just over delivered in every aspect. My generator was diagnosed and fixed within no time. Would highly recommend these guys -
Review 30 (2022-12-10 - Rating: 5)
Needed a new backup generator service company. Very professional and excellent communications. Very satisfied. -
Review 31 (2024-03-20 - Rating: 5)
Hello everyone,I would like to highly recommend Power pro generators........In my honest opinion very few companies working with such a professionalism and work ethic,From Lisa that answer the phone to TJ that runs the operation to the technician on the field all are courteous and I repeat myself highly skilled and professional the best service in real fair price for a service......They do emergency work routine maintenance and checkup and keeping my generator and my house carefree.......TyIlan -
Review 32 (2024-03-27 - Rating: 5)
PowerPro has been a wonderful experience. I feel very comfortable and very trusting with this company handling my generator.Rick Rizzo is amazing not only as a business person but a genuine caring person.All of the people I have dealt with have been wonderful from setting up appointments to ther person performing the maintenance appointment.Definetly recommend this company -
Review 33 (2024-02-08 - Rating: 5)
An excellent company that installed and services my 20KWH Kohler Generator. Knowledgeable and professional on site, and able to answer my questions and concerns. -
Review 34 (2024-09-04 - Rating: 5)
Excellent service knowledgeable service -
Review 35 (2023-10-27 - Rating: 5)
Thank you PowerPro Generators for providing professional services. -
Review 36 (2022-11-29 - Rating: 5)
POWERPRO is the best generator company around. They are professional, reliable, and do excellent work. Everyone is pleasant and respectful. The Customer Service is Wonderful !!! -
Review 37 (2022-11-08 - Rating: 5)
Friendly and great service. Highly recommend. -
Review 38 (2022-01-28 - Rating: 5)
Great customer service! Very attentive and reliable. -
Review 39 (2021-07-07 - Rating: 5)
I’m writing to give my sincerest complements on a job well done today by Robert. His professionalism, attention to detail and experience really helped to put my mind at ease as we head into another hurricane season here on The Great South Bay. Please pass along to him that his dedication did not go un-noticed and that I will be recommending Robert and PowerPro to anyone in need of generator installation, service or repair. I was recommended PowerPro from the Facebook group “Sayville moms“ your company is highly recommended, and if that group of Folks has positive things to say about a company, you know it’s got to be true! I am not disappointed that I took the recommendation. -
Review 40 (2021-07-13 - Rating: 5)
Amazing Customer Service and they are extremely Fast, Rick has been a blessing to our companyWe are hoping to years of relationship with PowerPro -
Review 41 (2023-07-25 - Rating: 5)
Great assistance from TJ!