Carters Plumbing, Heating & Cooling of Bloomfield Hills

Photo of Carters Plumbing, Heating & Cooling of Bloomfield Hills

Located in Bloomfield hills, Michigan

Address: 2275 Lancaster Rd, Bloomfield Hills, MI 48302, United States

Phone: +1 248-446-7260

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Contractor
  • Drainage service
  • Furnace repair service
  • Furnace store
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-02 - Rating: 5)

    I would give Columbus 10 stars if I could! Class A service while being both personable and knowledgeable! He saved us in an emergency situation, and he had the best attitude out of any repair tech that we have ever hired!

  • Review 2 (2023-03-11 - Rating: 5)

    If youā€™re dealing with a Water/Flood EMERGENCY - Look no further.Mark over at Carterā€™s Plumbing is an absolute Pro.Trustworthy, Honest and Educational are understatements. He put my mind at ease, and went above and beyond to make things right.I had 2 inches of sitting water in my basement - it was slowly coming through the tile with no end in sight.Mark discovered right away that my entire storm drain system was 100% blocked with MASSIVE tree roots and debris. Probably 25 feet of it. Building up over time, breaking pipes along the way.Just look at the pictures I attached.I cant thank Mark and Carterā€™s Plumbing enough !

  • Review 3 (2024-07-25 - Rating: 5)

    Great experience all around. Called about a toilet causing a leak in my basement. Scheduling was quick and easy. The tech, Columbus was awesome. Very professional, knowledgeable and friendly. He was able to resolve the issue quickly and left the area better than he found it.

  • Review 4 (2024-08-22 - Rating: 5)

    I had them twice for different purposes and I absolutely recommend them.They are, honest with their opinion, get things done efficiently, helpful in so many ways. Also, when I asked them for coupons to help with getting the price of specific orders down they put effort into that and made it work. I will definitely bring them back if needed.

  • Review 5 (2024-07-29 - Rating: 5)

    Columbus came out within an hour to handle a leak. He was knowledgeable, polite, courteous and thorough, and went over and above to explain what to expect from the insurance company and put me in contact with a great remediation contact who will handle issues fro this point forward.Could not be more pleased with the work performed or the professionalism displayed by Columbus.

  • Review 6 (2024-07-11 - Rating: 5)

    Columbus was informative without being condescending and recognized that cost would play a role in my final decision without making me feel I was being cheap. His estimate was very accurate and his work was thorough. Well absolutely be on touch then next time we have an issue.

  • Review 7 (2024-07-14 - Rating: 5)

    I recently had a plumbing issue and reached out for help. Columbus was incredibly helpful and provided excellent service. Columbus quickly identified and fixed the problem with my plumbing. Their professionalism and efficiency were impressive, making the whole experience stress-free. I highly recommend for anyone in need of reliable and top-notch plumbing assistance.

  • Review 8 (2024-08-02 - Rating: 5)

    Cumberland was the most professional, informative and congenial plumber I have ever dealt with. He swiftly solved all my issues and showed me how to save money today and in the future. Highly recommended.

  • Review 9 (2024-12-05 - Rating: 5)

    Derrick helped me fix a leak real quick took a couple hours and was not cheap but my issue is fixed and he was super chill through it including guiding me and not pressuring or upselling me, ty Derrick you the goat

  • Review 10 (2024-06-01 - Rating: 5)

    Josh was amazing! The entire process was very simple and he even helped me answer questions not related to that specific job he came out for. Purchase and install (sump pump) was a breeze. Thanks Josh! Plan to keep this companyā€™s information for our new home for all plumbing needs. šŸ˜Š

  • Review 11 (2024-06-21 - Rating: 5)

    I donā€™t enjoy calling a plumber any more then I look forward to seeing a proctologist.After a few service calls, I know Iā€™m in the best hands and will have the best, most professional, courteous, knowledgeable, clean and friendly plumbing šŸŖ  service team arrive and exceed expectations with quality of work.Jason and Brendan are phenomenal.The ladie(s) that receive calls and schedule are great.I have best friend back home thatā€™s a plumber , but I would call Carterā€™s first.-End Transmission-

  • Review 12 (2024-08-02 - Rating: 5)

    Columbus was fantastic! Will absolutely call again and specifically request him. We were well taken care of and felt truly informed.

  • Review 13 (2024-01-10 - Rating: 5)

    Completely satisfied with my experience. I will use Carters Plumbing for all my needs and will recommend to all my family and friends. Sean, the plumber who took care of my drain blockage was extremely professional, took care of the issue quickly, and was extremely patient with me while I asked a million questions. He went above and beyond making recommendations on other things I asked him about in the house. I hope to cave Sean for all my service appointments.

  • Review 14 (2024-07-25 - Rating: 5)

    Another great job done by Carter plumbing. This time we had a tech name Columbus. He was very professional and friendly. He showed up on time and fixed of clogged drain.

  • Review 15 (2024-07-16 - Rating: 5)

    Columbus W. was extremely helpful in his assessment of our home repair needs. I would recommend him to everyone who requires plumbing services.

  • Review 16 (2024-01-08 - Rating: 5)

    Mason was great, friendly and efficient. He changed my shower handle cartridge. His first attempt didnā€™t go smoothly, he had to remove the new replacement, make an adjustment to the factory setting and put it back in. Smart guy to be able to figure out the problem. Carterā€™s Plumbing had him to my house within 1.5 hours of my call, couldnā€™t be more satisfied!

  • Review 17 (2024-08-09 - Rating: 5)

    Columbus is the best. He got our water leak fixed. He is courteous and extremely knowledgeable.

  • Review 18 (2024-01-19 - Rating: 5)

    Dave came in the Carters Plumbing truck and in a short time gave us a great temporary fix until they can come back and make a major permanent repair. He immediately new what was wrong, what needs to be done to correct it and he gave me a very thorough explanation.The Carters Pluming experience was top notch, I will certainly call them again, and I have already recommended them to a friend šŸ§”

  • Review 19 (2024-01-10 - Rating: 5)

    Mason and Ian were fantastic. They were polite, professional and very patient. I asked at least a dozen questions about what they were going to do and both answered each question with detail and politeness. When they were done, they cleaned up behind themselves and discussed with me all that they did. If I ever need a plumber again, I will definitely call Carters Plumbing!

  • Review 20 (2024-01-21 - Rating: 5)

    Nobody ever wants to be in a situation where they have to call for plumbing services. But if you are, I highly recommend Carter Plumbing. They were extremely knowledgeable and respectful of our property.The team was very friendly and they did everything the could to minimize cost without affecting the quality of work!

  • Review 21 (2024-01-20 - Rating: 5)

    Tyler was fantastic in helping resolve our plumbing issue. Tyler explained his work to us, and he also helped us sort out a related issue with our water softener and hot water heater. He stayed longer to help us figure out the issue, and he went above and beyond the necessary to help our family. He was very honest with us, and he was very helpful. Would absolutely recommend Tyler and Carterā€™s Plumbing.

  • Review 22 (2024-01-30 - Rating: 5)

    Sean C. with Carters Plumbing was amazing! He came for an emergency call at 9:45pm to help with our issue and we couldnt have been more grateful. Thank you SO much!

  • Review 23 (2023-11-18 - Rating: 5)

    Carters is the best. They always are here the same day we call, are professional, informative and helpful. This latest visit, Jason was amazing. He was diligent and thorough in diagnosing our problem and provided us with his best advice and options. Never going to use another plumbing service again!

  • Review 24 (2024-07-14 - Rating: 5)

    Columbus exceeded expectations. Very helpful, explained and resolved my plumbing issue. Will request him specifically in the future.

  • Review 25 (2024-01-11 - Rating: 5)

    Nick V is one of the best plumbers weā€™ve ever worked with. Heā€™s installed several toilets and corrected some old plumbing issues that were causing leaks. Honest, fair, and respectful. Great attention to detail. We will call on him for all future plumbing needs.

  • Review 26 (2023-12-13 - Rating: 5)

    Although I was not happy about my water heater failing, Sean from Carters Plumbing made me feel better about it. He was accommodating, knowledgeable, and very experienced. He offered several options as well as his recommendations to address the issue. I will definitely recommend Carters Plumbing to my friends and family.

  • Review 27 (2024-01-23 - Rating: 5)

    Jason was knowledgeable and extremely helpful in identifying the problem with our plumbing. He offered solutions and advice on multiple points within our home where problems may arise in the future. I would recommend Carterā€™s for all your plumbing needs.

  • Review 28 (2023-12-09 - Rating: 5)

    I give Joel 10 stars! He was professional, knowledgeable, and efficient. He diagnosed and took care of my plumbing issue within minutes. He explained the problem and solution and all bathroom plumbing is in great working order.Also, thanks to Emily who was able to contact Joel and send him my way. Thanks to all at Carters Plumbing!

  • Review 29 (2024-01-09 - Rating: 5)

    A plumbing issue can be a crisis, a nuisance, or just exasperate a day to shreds. Calling Carterā€™s plumbing was painless with a plumber quickly dispatched who listened to issues both immediate and future proofing. Problems fixed within an hour and quotes for the future issues issued.Highly recommend this team for all your plumbing needs.Thank you Mark!

  • Review 30 (2024-01-17 - Rating: 5)

    Ive used Carters on three separate occasions, and theyve been great to work with. Their technicians are thoughtful and friendly, and perform their work thoroughly and with the utmost professionalism. I cannot more highly recommend them.

  • Review 31 (2024-01-09 - Rating: 5)

    Outstanding service. Highly recommend Carters Plumbing. Very impressed with plumber Tyler. Professional and knowledgeable. Havent needed a plumber in 15yrs. Glad I called Carters.-Kip

  • Review 32 (2024-07-30 - Rating: 5)

    Columbus did an outstanding job! He completed everything in a very professional manner.

  • Review 33 (2022-05-12 - Rating: 5)

    The scheduling of the appointment was very easy. Text message updates let me know exactly who would be showing up and when. Mike and Cody were awesome. Very knowledgeable and suggested changes to my system that could potentially extend the life of a new water heater. Their work was very clean and efficient. Would definitely recommend Carterā€™s to anyone looking to get work done.

  • Review 34 (2023-06-02 - Rating: 5)

    Brandon and Gannon were so very professional, helpful, friendly and fast! We had three items that needed to be addressed and I figured theyā€™d be here hours and an hour later they were showing us the results and how everything was working now. And our house looks just as it did when they arrived so they were very good at cleaning up the area too. I would call them again and recommend them to all family and friends!! Thanks Brandon!!

  • Review 35 (2024-08-02 - Rating: 5)

    Columbus was a super star! Rocked it out in record time with high quality verified results.

  • Review 36 (2024-01-17 - Rating: 5)

    Jason did a quick and professional job. He answered all my questions and I didnt feel pressured to do any work that he suggested that we will need done. As a new home owner it felt good to have Jason in our house, as he walked around and also gave us pointers on maintenance onother house things.

  • Review 37 (2023-06-27 - Rating: 5)

    We had Jason do some main drain work. He was very professional and easy to work with. He has a great deal of knowledge on old and new systems. Would highly recommend for any type of work. Great job !!!Thanks, Ken

  • Review 38 (2023-12-10 - Rating: 5)

    Sunday check, ice and rain check and below freezing outisde check. Had a mess and needed a plumber ASAP. Thought we would have to wait until Mondayā€¦Mat showed up within an hour and worked for many hours and went above and beyond and resolved our blockage. He was prompt, professional and kept us up to date along his progress. Highly recommended calling him if you need a plumber.

  • Review 39 (2022-12-21 - Rating: 5)

    All I can say is if you have a plumbing problem, call Carters Plumbing and request Dave 004. He is honest, trustworthy and efficient. I had another plumbing company the day before who charged a lot of money and did not fix the problem. They wasted my time and money.I refused to have the first plumber come back. They were pushing the you have a broken pipe under the floor scam.When Dave came, he analyzed the problem quickly found the problem and fixed it. He was very thorough and very honest. His prices were reasonable. He does not charge by the hour like the other plumber did. He charges by the job. Dave took care of the clog pipe by using high pressure water. Dave found that there was no broken pipe.I am recommending Carters plumbing to all of my family members. It is so refreshing to find an honest company that you can trust that does excellent work and charges a fair price. If you have a plumbing problem, call Carters plumbing

  • Review 40 (2024-01-22 - Rating: 5)

    Jason came in and did a good job. Listened closely to my situation, explained each step he was going to take and completed the job quickly. Clean up was quick and thorough

  • Review 41 (2023-12-11 - Rating: 5)

    Sean is an extremely dedicated, hardworking plumbing professional! He uses his versatile skills to help customers find personalized solutions for their plumbing needs. Sean is known as a patient and friendly professional who goes above and beyond to provide amazing service. Sean is an extremely dedicated, hardworking plumbing professional! He uses his versatile skills to help customers find personalized solutions for their plumbing needs. Sean is known as a patient and friendly professional who goes above and beyond to provide amazing service.

  • Review 42 (2023-03-10 - Rating: 5)

    I had Carters out today, they had sent me Michael M he was amazing! Ive had my for over 30 years and in that time weve had many service men out to do a number of things. This has been the best service in all of that time. I would to thank Michael M and Carters plumbing for being so great with helping me with my plumbing issues. I will recommend to all.

  • Review 43 (2024-01-12 - Rating: 5)

    Mat T. Did excellent work. He explained my options well and completed the job same day. He cleaned up after. Very professional and polite. I would recommend Carters.

  • Review 44 (2022-12-07 - Rating: 5)

    Derrick came out to try and clear our main line drain. He worked on it for hours with no success. But, he made me feel comfortable in the fact he did all he could for my 1942 farmhouse sewer lines. I would recommend him and his company for any plumbing needs. He was courteous, had character and did a great job for us. Even if it was not fixed. Will have the major crew back to fully correct the issue for sure. Felt like they were family.

  • Review 45 (2022-12-13 - Rating: 5)

    Bobby completed a 4 way valve replacement on my guest bath shower. He was up front and honest with me through the process, and worked in tight quarters without complaint. His finished work looked great and done in a timely manner. I was very satisfied with his work, and would highly recommend him to anyone.

  • Review 46 (2024-01-11 - Rating: 5)

    Mat T. did a fabulous job installing my new sump pump. Explained the options and performed the job efficiently. Very pleased with Carterā€™s as always!

  • Review 47 (2024-01-17 - Rating: 5)

    Carters plumbing is top notch from customer service to skilled plumbers. Derrick assessed my water problem and had it fixed up perfectly. So glad I called Carterā€™s when I was unhappy with my Birmingham hard water.

  • Review 48 (2023-06-04 - Rating: 5)

    The good started with a human answering a phone at the office. Then I got a next day appointment. Then I received a text from them that showed the location of where my technician was with an ETA and I received a picture of my technician that would be showing up. The small biography was nice.The technician was knowledgeable and quick. My problem was fixed quickly and I was happy with the service.

  • Review 49 (2022-08-17 - Rating: 5)

    Michael was fantastic! He was very efficient, knowledgeable, and super nice. He also wore shoe covers in my home, which I greatly appreciate. They were able to get me on the schedule within 48 hours of calling even though I was not having an emergency. I definitely will use Carterā€™s plumbing again in the future if I need something!

  • Review 50 (2024-07-12 - Rating: 5)

    Wonderful job replacing the shower valve and trim!! Itā€™s looks amazing and, even better, my shower no longer makes a squeaking noise

  • Review 51 (2022-01-10 - Rating: 5)

    Derrick arrived punctually and got right to the matter at hand. He diagnosed my issue and took care of if it very quickly. He noticed other issues that may arise and made me aware what to keep an eye on and how to resolve. He told me to give Carter a call should I need anything. Derrick is an excellent technician and you should request him if you have an option. He went above and beyond and did an excellent. I donā€™t typically write reviews but felt compelled to do one for Derrick. Heā€™s the best!

  • Review 52 (2023-09-26 - Rating: 5)

    Gannon was very professional, did a good job, and I was very happy with the results. We had a plumbing league behind a vanity, and another contractor told us that we may need a new vanity in order to fix a leak. Gannon had no problem fixing the leak without damaging the vanity.

  • Review 53 (2023-03-17 - Rating: 5)

    A home inspector found a small gas leak in our basement tonight. This scared us as we have two very young kids and have never dealt with anything like this. After Consumers Energy refused to do anything about it, my husband called Carterā€™s and Derrick showed up quickly. He was extremely friendly and reassured us he would fix it and everything would be fine. He fixed it fast and couldnā€™t have been kinder. We were having a terrible day and Derrick made it much better. Highly recommend him and the team at Carterā€™s!

  • Review 54 (2024-01-17 - Rating: 5)

    Sean is my favorite tech !! Been blessed with him 2 times , now I donā€™t think I could not always request him !!! We will recommend this company and Sean. Every time !!! We are so grateful for the service and speed of responding and getting everything fixed and water back on !! Another important thing is our dog loves Sean too !!!

  • Review 55 (2022-08-10 - Rating: 5)

    I called Carterā€™ Plumbing yesterday and they got me an appointment for the next day. Fantastic turnaround. My plumber was Derek and he was fantastic as well. Showed up right on time, answered all my questions, gave me a couple of options for the repair and even made a recommendation on my water heater which wasnā€™t part of the initial request. He worked quickly and efficiently and fixed my problem. Outstanding in every way. I now have a Carters Plumbing Refrigerator Magnet and will use them for all my future plumbing needs.

  • Review 56 (2023-06-11 - Rating: 5)

    The plumber, (Technician #15 Sean C.) was very polite, efficient, and thorough. His diagnostic skill was excellent for leaking water heater tank. He left his work area clean. He gave us good advice for properly using a water heater tank.

  • Review 57 (2022-08-16 - Rating: 5)

    Carters came out the same day that I called, and completed the service even though it was in the evening. The power even went out mid installation and Brandon continued without skipping a beat. Brandon had top notch professionalism and really helped me to understand what my issues were, how to prevent similar issues in the future, and gave great explanations about the service and products he was providing. Easily a 5 star review and I will be happy to call them for all my future plumbing needs. Thanks for the great service Brandon.

  • Review 58 (2023-03-08 - Rating: 5)

    From the start, responsive and accommodating over the phone. I got updates on my technicians location and arrival time, my plumber Klevis was friendly responsible and quickly identified my issues and was able to get things taken care of without any issues. I highly recommend if you need any plumbing work performed to contact these guys!

  • Review 59 (2022-09-19 - Rating: 5)

    We called to have the gas line for our range cut to fit. Weā€™re very pleased with the Service Jim provided. Jim was kind, professional, and had superior knowledge and skill. We were very confident in his work and it was a good experience overall. We highly recommend Jim and heā€™s an asset to Carterā€™s Plumbing.

  • Review 60 (2022-08-17 - Rating: 5)

    Jim from Carterā€™s Plumbing was very kind, professional, and knowledgeable. He came out to help us fix a gas line and update it. He explained everything fully and helped us understand the problem and the solution. He was also very kind to recommend some other projects or future restorations that we may want to do. We will be doing business with him again whenever needed.Thank you Jim!

  • Review 61 (2023-03-03 - Rating: 5)

    We had new copper pipes put in and Daryn showed up at 10am and didnā€™t leave until close to 6pm. Did fantastic work was was incredibly friendly and professional. He explained what we needed, why we needed it and gave us various options he felt would take care of the problems we were having. Would absolutely recommend him to anyone looking or needing to get work done.

  • Review 62 (2023-03-16 - Rating: 5)

    Sean has come out a few times for different plumbing related items and has always been very professional. He always was able to answer any of my questions and was able to give suggestions on how to fix issues Iā€™ve been having. The service, expertise and professionalism from Carterā€™s is worth the cost in my opinion.

  • Review 63 (2023-03-06 - Rating: 5)

    I would recommend Carterā€™s Plumbing for any project requiring expertise in this field. Jason, the tech responsible for the assessment of our leaking water heater and new installation, was very knowledgeable and friendly. We are very satisfied with the outcome.

  • Review 64 (2023-12-13 - Rating: 5)

    Nick was absolutely fantastic. He explained everything in great detail about our issue and has continued to work with us to help solve our problem. Will only use carters going forward.

  • Review 65 (2023-06-04 - Rating: 5)

    Jason was extremely knowledgeable, informative, and kind during his visit. He gave a full diagnosis and overview of all potential work that could be needed should solution ā€˜Aā€™ not fix the issue. He was thorough in all aspects and gave us info and solutions for potential problems we may have moving forward.

  • Review 66 (2024-01-22 - Rating: 5)

    Carterā€™s plumbing helped me with my blocked drains and sent Nick V., who was very professional and competent to resolve my issues quickly and to my satisfaction. I fully recommend them for all your plumbing needs.

  • Review 67 (2022-11-11 - Rating: 5)

    My water heater wasnā€™t working and my tank is over 10 years old. They were quick to get someone out next day. They assessed the tank and gave me two options and quotes for both. Very quick and efficient with full tank removal and installation of a new one. 2 hours in and out and worker (Brandon) was nice and respectful during it all.

  • Review 68 (2023-06-16 - Rating: 5)

    Joel S was very professional and personable. Properly diagnosed and fixed our problem with no trouble and at a reasonable price. his personality is wonderful, and reflects very well on the company and the service provided

  • Review 69 (2023-12-06 - Rating: 5)

    Same day service, professional, courteous, patient, and very knowledgeable! Very helpful in warning me of future issues that could arise and quick work! For any plumbing needs I will definitely contact them!

  • Review 70 (2024-06-01 - Rating: 5)

    Nick was very professional and kept us informed every step of the way. Would welcome him again.

  • Review 71 (2022-11-21 - Rating: 5)

    Derek was amazing. He arrived timely on a Saturday late in the afternoon. He found our problem, explained it to us, discusses options / recommendations and then fixed it. Very professional and friendly. We will use Carter (and request Derek if possible) for all our plumbing needs.

  • Review 72 (2023-12-07 - Rating: 5)

    The technician, Joel, was very personable and competent. He explained everything well before and after the repair. We are very happy that he did the work.

  • Review 73 (2023-03-14 - Rating: 5)

    We received same day service and Daryn was very professional, dedicated and explained all of the options clearly. I would recommend this business for good quality work. We were dealing with a difficult family situation and his kindness and knowledge of what needed to be done was extremely appreciated.

  • Review 74 (2024-01-10 - Rating: 5)

    Daryn was very nice, professional and knowledgeable. Helped diagnose my issue quickly and performed the scope of work on the spot. Very pleasant all around experience.

  • Review 75 (2023-03-08 - Rating: 5)

    Mike did a great job. He does know his stuff.Hes a talker and makes you feel good.He answered all my questions. Ill feel ok if I have to call again.No problems with Mike but the price to me was too high.It was only about a 30 dollar item. Sign of the times.

  • Review 76 (2022-02-23 - Rating: 5)

    I recommend Carters Plumbing to anyone and everyone. Michael is the epitome of professionalism. He was transparent about pricing and the various options for each part of the process. They were able to replace my entire plumbing system in one day and at a reasonable price. I trust Michael and all of Carters Plumbing employees with all my plumbing needs. Honest, quick, courteous, clean.

  • Review 77 (2022-08-17 - Rating: 5)

    Recently had a sump pump die in a home recently purchased and needed a reliable installation for a new sumppump. I received a recommendation to purchase a pump and had intended to install it myself but the space is tight where the pump needed to go and I wanted to make sure it was done correctly. Our plumber (Jason) arrived on time and was ready to go within 10 mins. Jason took extra time to explain what needed to happen and suggestions for other services. The install was efficient and I learned something in the process. Within a hour everything was done and ready to go. Highly recommend this team. So far weā€™ve had Carters out twice for two very separate issues and the service and professionalism was great!

  • Review 78 (2022-01-11 - Rating: 5)

    Our water was not turning on and it looked like there was a leak that had frozen outside of our house. I called Carterā€™s plumbing for an emergency service and they were here a few hours later . At the very beginning of their window they gave me. Michael was very nice and quickly evaluated what could be going on. He did what he could and gave us further recommendations. I donā€™t know anything about plumbing and was happy he did not make me feel stupid and was very helpful with future tip.s. 10-10 recommend

  • Review 79 (2022-05-02 - Rating: 5)

    Sean did an excellent job. He had already put in a full day before he arrived. He got right to work. He was professional, thorough, and made sure everything was in order. I would definitely recommend him and Carters to everyone.

  • Review 80 (2022-11-11 - Rating: 5)

    My sewage edjection pump failed had to get a new one they showed up in 4 hours of my call so good response time I have a not easy space to work in and they did great knowledgeable, efficient, and entertaining. mike and kyle (I believe) did great 5* for them and their work. Now the price was a little much @ $1,711 other than that overall it was great

  • Review 81 (2021-04-28 - Rating: 5)

    { recently called Carters Plumbing to install a new shower faucet and trim. I am very happy I did. Firstly, I have to give a shout out to Alex in the office who receives and schedules appointments. Her wonderfully sunny and cheerful personality must account for for at least some of this companys great reviews.Second, I have to say how impressive and professional the technician Columbus is. He handled what could have been a difficult install with ease, and explained before and after what needed to be done.Yes, I definitely recommend Carters Plumbing.

  • Review 82 (2024-01-23 - Rating: 5)

    Joel is very kind and extremely knowledgeable. He takes the time to explain things well and also does a fantastic job and cleans up afterwards, you wouldnā€™t even know he was here!

  • Review 83 (2024-01-05 - Rating: 5)

    As before, Derrick was professional and experienced. Arrived on time and completed the plumbing work as requested. Will continue to request his services in the future.

  • Review 84 (2024-01-19 - Rating: 5)

    Tyler was really nice, respectful, and knowledgeable.He stayed until the job was done, talked me through all the things, and made sure the problem was fixed. Thanks !

  • Review 85 (2024-01-23 - Rating: 5)

    Jordan was very professional and very understanding.There is a calmness in his presence that helped me get through the day knowing he knew what he was doing while doing his work.As a homeowner this is so important

  • Review 86 (2022-08-25 - Rating: 5)

    David was great! He ran into some issues with our older water heater and the tight space it was in but he was professional and thorough and restored our hot water! Definitely will use Carter again when the need arises.

  • Review 87 (2022-09-06 - Rating: 5)

    We were having issues with water backing up. We called and received same day service. They showed up when they said they would, provided up front estimates and explained what work they needed to perform. The plumber, Derek M., was very knowledgeable and did an excellent job. They fixed the problem within the estimate. We would highly recommend.

  • Review 88 (2023-06-12 - Rating: 5)

    Top notch installer. Very happy with service. Discount for can foods awesome! Mike Kubiak

  • Review 89 (2022-05-19 - Rating: 5)

    Derek at Carterā€™s Plumbing did a great job replacing a leaky pipe. The customer service he provided was terrific. In addition to fixing the problem, he took the time to discuss additional plumbing concerns and recommended possible future solutions. Thanks Derek for going above and beyond my expectations and for the job well done!

  • Review 90 (2023-06-17 - Rating: 5)

    I will be using Carters Plumbing again for future service - they were responsive, communicative, informative and great to work with all around. Special thanks to both Mike and Emily for exceptional customer service!

  • Review 91 (2023-03-10 - Rating: 5)

    Our service Technician was truly a super hero and saved us from a leaky sink. The work was professional and very well done! Thank you Carters for taking care of our needs!

  • Review 92 (2022-08-16 - Rating: 5)

    Mark was very helpful and detailed oriented. He was willing to answer any questions I had and tips about drainage issues. He is an outstanding gentleman and will definitely be a great resource for any other customers. He definitely saved the day for my family.

  • Review 93 (2022-08-22 - Rating: 5)

    I have recommended them to friends and a major commercial realty company. Dave and, the 2nd day, Matt were the bestā€”thorough, professional, informative, efficient. All was cleaned up. It was A1 service for everything. Carterā€™s is now my first choice. Totally trustworthy. Our thanks to Dave and Matt is not enough.

  • Review 94 (2022-01-15 - Rating: 5)

    Carters plumbing did a fabulous job installing the sinks for our new pottery studio, the Clawson Clay Guild. Not only did they get the job done in a timely manner, they were very professional and did excellent work. We definitely will give them a call if we need help at our business or our home in the future. Thanks guys! Much appreciated!

  • Review 95 (2022-04-30 - Rating: 5)

    First let me say to those of you have old water heaters that need replacing. Do not put it off any longer! It can be a nightmare when it bursts, and it will happen one day sooner than later. Thank God for Carters and how they responded to my emergency! Derek showed up the same day. He was just awesome in his calm, professional demeanor. I truly went from panic mode to feeling at ease within minutes of his arrival. He assured me that the costs and the job could be worked out for my budget. Next, Sean (a real life Superman) showed up to do the installation. It was late evening and I know he had to be tired, but let me tell you, this is the guy you want as your plumber/fixer! This man worked diligently into the night to get my water heater installed and running. I had corroded old galvanized pipes that needed to be refitted and it was no easy task, but he reassured me he would be able to complete the job. I feel like he did it in record time!! Sean is the most amazing plumber I have hired to date and I will stick with him and Carters for as long as I own this old house. Even after I sell. Thank you a million times Sean, Derek and Carters. You are a very special team. Trust me, after 32 years in one house, we get to know the good ones!

  • Review 96 (2022-09-11 - Rating: 5)

    My technicians were Sean and Trevor who did an excellent job. Both were subject matter experts who were able to clearly communicate every step of the process to me. They quickly fixed my leak and offered me a variety of other services for future needs. Clearly professionals who value their customers.

  • Review 97 (2024-01-19 - Rating: 5)

    Danny is an awesome plumber. He is professional and very customer oriented person. I will always recommend him for the job. Thanks Danny

  • Review 98 (2022-08-29 - Rating: 5)

    I noticed water in our basement Saturday. I called Carters today and within 4 hours Sean met me in my driveway. Sean did an excellent job cleaning roots from my sewer line and installed a new flush valve one if our toilet. Great service and Sean is a top notch guy. Hes kind, courteous and knows his business. 5 stars!

  • Review 99 (2023-03-17 - Rating: 5)

    Derrick was fantastic! We had an emergency call late at night and he was so attentive and knowledgeable, and helped answer all my questions while making the repair quick and painless. Definitely recommended.

  • Review 100 (2024-08-06 - Rating: 5)

    In the past, I have used a competitor. I tried Carters. Drain issues are never fun. Columbus at Carters was my dedicated technician. And like a trusted Doctor or experienced mechanic, he did a great job. He was patient, thoroughly answered all my questions. His equipment was brand new and he was careful not to track in my house. I appreciated his step by step detail of the process and no surprises. Hes been through it on the other end and didnt pressure me or use any scare tactics to try and upsell me. He did just what I needed to get me going and gave me a couple of other options that were long term solutions. I appreciated that. Nobody likes drain issue, but if youre going to have them, Carters is the place to go and Columbus is the person to handle it.

  • Review 101 (2020-01-26 - Rating: 5)

    This company and their technicians are very responsive, professional, prompt. with great communication. Good prices as well. I would use then again in the future. Jeff McGee was the tech that came out and he was very personable,kind, and patient when explaining everything. I really did appreciate the time he took to go through everything with me and there was no pressure.

  • Review 102 (2024-05-25 - Rating: 5)

    Jason was very upfront about our issue and was able to install our new water heater on short notice in a timely manner

  • Review 103 (2024-01-16 - Rating: 5)

    Tyler did an excellent job fixing 2 separate leaks, relating to water heater. Work done professionally. Also gave options for the fix.

  • Review 104 (2022-12-17 - Rating: 5)

    Bobby did a great job. Was on time. Thoroughly explained options and pricing for a new water heater. Well spoken. The job was done quickly with no mess left behind. Would recommend Carters to anyone.

  • Review 105 (2023-09-06 - Rating: 5)

    They dispatched someone to give me an estimate, and he was kind, timely and helpful. The quote didnā€™t match my needs, but after reaching out to the office a manager contacted me and came up with some very generous solutions to my problems.

  • Review 106 (2024-07-11 - Rating: 5)

    Columbus did great work for us. Extremely friendly and knowledgeable.

  • Review 107 (2020-05-04 - Rating: 4)

    Very nice guys that clearly have a lot of experience. I had low pressure in some of my hot water taps and Matt stopped by and did a thorough job of diagnosing the problem. In a follow up job Eric came by and did a great job replacing my shower fixture. Both guys did excellent work.The reasons I only provided 4 out of 5 stars are as follows: 1. After the first visit it was recommended I get my shower fixture replaced. The quote was generated same day and all I had to do was call and schedule the follow up. I would have assumed on the next appointment that the new fixture would have been installed right away, instead it appeared as if there was no debriefing whatsoever between the first and 2nd visit. All that happened was a confirmation of what I needed and I had to set up a 3rd visit for the actual installation. 2. Finally Iā€™m pretty sure I requested a brushed nickel fixture and got a plain stainless steal. This isnā€™t a huge deal but combined with the weird scheduling is what justified the deduction. All that said I still would highly recommend this place to friends and family.

  • Review 108 (2022-11-18 - Rating: 5)

    Dave did a quick and thorough job of repairing a broken flange and consequent leak on my toilet. He was very professional and gave me options for both a short and long term fix. Its never cheap when it comes to plumbing, but I thought the quality was well worth it.

  • Review 109 (2022-08-25 - Rating: 5)

    Sean @ Carterā€™s takes great care of us. Always friendly and professional, he is genuinely interested in making sure we are happy. He has recently helped us with many issues that had been lingering for several months. Itā€™s such a relief to have them resolved and feel confident they were done right.

  • Review 110 (2020-12-09 - Rating: 5)

    I had the pleasure of being serviced by Columbus. He was very polite, courteous, and informative. He made sure that I understood what he was doing, what I was being charged for, and provided great conversation as well! These process can sometimes be stressful and Columbus went above and beyond to make sure that it was as stress free as possible. I highly recommend this company. They employ people of high quality that are knowledgeable and have great workmanship and customer service skills.

  • Review 111 (2024-01-19 - Rating: 5)

    Jason B. and Andre were professional, friendly, skillful, informative and tidy! They went over and above by spreading tarps and shoveling my walk to the door so they wouldnā€™t bring snow in my house! That answered all my questions and if I have any other plumbing issues I would not hesitate to have them back. Thank you.

  • Review 112 (2023-06-07 - Rating: 5)

    The entire experience went smoothly, from initial contact to final cleanup. Brandon, Emily, & Ashley were both professional and friendly. Going forward, I will call Carterā€™s FIRST when I need a plumber. Thanks Carterā€™s!

  • Review 113 (2021-06-22 - Rating: 5)

    Overall one of the best experiences Ive ever had with matienence workers ever! They arrived on time and worked very speedy yet effectively. They were super polite, friendly and professional. They explained what they were doing while doing it and answered any questions I had as well!! 10/10 will use their services again if necessary! Thank you so much for such a positive experience :)

  • Review 114 (2021-08-16 - Rating: 5)

    Mike was great! He and John were able to fix my shower faucet in record time. He was super helpful in explaining the repair to me and I felt extremely comfortable asking any silly questions I had. When I decide to do a full replacement, Iā€™ll be sure to ask for him!

  • Review 115 (2022-12-17 - Rating: 5)

    Working with Carters was very easy and were able to get me in that same day when I had a sewage emergency in my basement. Klevis was so nice and explained everything to me. He also let me know of my other options and next steps to take but did not make me feel like he was forcing me to get other services. I will definitely use them in the future and Klevis was great.

  • Review 116 (2023-12-06 - Rating: 5)

    Carters came out to investigate a non draining sink in our upstairs bathroom. Another company originally came out and couldnt figure it out. Carters located the problem, replaced what needed replaced, and now we have a permanent solution to a reoccurring problem. Couldnt be happier with our experience.

  • Review 117 (2023-06-14 - Rating: 5)

    My water heater was done for. He arrived in a timely manner, asessed what needed to be done and had the replacement here and installed efficiently and with a good price. Very professional and helpful. Will use again.

  • Review 118 (2022-11-12 - Rating: 5)

    Great service provided by Carterā€™s. Very responsive and helped me out in a pinch. Klevis is very knowledgeable and did an excellent job. Very good communication with explaining all costs associated with repair and each step of the process. Highly recommend Carterā€™s.

  • Review 119 (2022-01-05 - Rating: 5)

    Mr. Joel was very professional and insightful and was kind enough to explain things I didnt understand. He was punctual and quickly removed my old pressure tank and installed a new one. I would highly recommend Carters plumbing they even offer financing!

  • Review 120 (2021-08-13 - Rating: 5)

    Excellent communication after my online request for a quote up to exact arrival time. Mike D arrived within the scheduled time frame, analyzed our situation, estimated the price and quickly proceeded to unclog the kitchen sink drain. He was professional and friendly. Will definitely call Carters and request Mike D for any future plumbing needs.

  • Review 121 (2020-01-22 - Rating: 5)

    I am very pleased with the prompt and professional service from Carterā€™s Plumbing. He arrived when promised, even on a Sunday, and replaced a leaky overflowing toilet! My parents also had a great experience with the company commenting how polite and friendly everyone was. Thanks Matt!

  • Review 122 (2022-11-20 - Rating: 5)

    I was very pleased Carters was able to send someone out same day. Derek was friendly and professional, did an excellent job and helped me understand next steps for clean up and repair.

  • Review 123 (2022-12-21 - Rating: 5)

    Jason was very knowledgeable, polite and friendly!! He was able to clear a clog (backing up the kitchen sink, disposal and dishwasher) that we were unable to find/ budge with a manual snake. And also made us aware of issues that contributed to the clog as well as potential future problems due to the previous owners DIY updates šŸ¤¦ā€ā™€ļø

  • Review 124 (2021-01-12 - Rating: 5)

    Derrick was awesome fixing/ replacing our sump pump. Professional, quick, friendly. We felt like the price was fair and they were fast to send a repairman over. Highly recommend Carter Plumbing

  • Review 125 (2022-08-02 - Rating: 5)

    Sean and Trevor arrived when they said they would. They were friendly, kind, knowledgeable and incredibly helpful. They did a fabulous job and even fixed an additional item that I asked them about! Amazing people and I would hire them again and recommend them to all in need of a plumber

  • Review 126 (2023-12-11 - Rating: 5)

    I have been dealing with a basement plumbing issue for several years, with no answers. Carters plumbing, Jason, identified the issue on the first try. Everyone I spoke to at carters has been polite and helpful.

  • Review 127 (2024-01-22 - Rating: 5)

    Matt was friendly, professional, and clearly very skilled. I appreciated the quick response and will use Carterā€™s Plumbing again when the need arises.

  • Review 128 (2022-08-22 - Rating: 5)

    I am very impressed with how fast Carterā€™s was able to help us on a Sunday! David was very professional and was able to install a new water heater the same day. Will definitely be a return customer!

  • Review 129 (2022-12-16 - Rating: 5)

    Called first thing in the morning, Carters was out in the afternoon. Installed a brand new tank, corrected some code issues and cleaned up a couple other items in only a few hours. Professional, clean and fast. Will look to Carters for any future plumbing needs. Thank you!

  • Review 130 (2020-08-14 - Rating: 5)

    I typed into google plumbers in my area and Carters Plumbing was the first one. I was encouraged by its high customer rating and excellent service. I called that day and they got me the first available appointment in the morning! Mike D was prompt and professional, and even replaced a part underneath my sink that had broken during repair. The service took less than an hour and I was VERY pleased with the results! I will be using Carters Plumbing in the future! Thank you!!

  • Review 131 (2021-08-05 - Rating: 5)

    Carterā€™s whole team, and especially Mike D., were outstanding. Professional, prompt, and handled all of my needs. The office staff was friendly and informative, and Mike D. handled the removal of the old water heater and installation of a new one in no time at all. If I could give more than 5 stars I would.

  • Review 132 (2022-01-21 - Rating: 5)

    Our drains backed up; second time in a month. The likely culprit was our septic tank, which hadnt been serviced in seven years. Rather than expose me to the high cost of cleaning the lines for a temporary solution, they dug up my septic lid and checked the tank, which definitely needed service. I used another company to service the tank; the blockage was in the tank so my drain pipes cleared once the tank was emptied and cleaned. Having Carter assess the situation wasnt cheap, but they saved me hundreds over the cost of an unnecessary pipe snaking and camera inspection. They arrived on time, on the same day I requested service, and were very thorough and professional, as were the office staff. I would definitely recommend this company.

  • Review 133 (2022-01-04 - Rating: 5)

    I hired Michael based on our conversation of the work we needed done while he was here for the quote. They werenā€™t the cheapest one, but Michael had me feeling very confident about the major job ahead. They had to break concrete, remove and dispose of contaminated soil, replace a rotted section of underground pipe, pour fresh concrete, and clean up. He also had to create an access panel and replace a entire shower handle. It was all handled professionally and completed in under 6 hours. I will use and recommend him for the rest of my plumbing needs.

  • Review 134 (2021-06-08 - Rating: 4)

    ** UPDATED**Matt from Carters called to resolve our issues. He refunded us $100 - who does that?!? - AND sent the technician back to correct the access panel issue. GREAT follow-up and concern for the customer. Ill definitely use them again!Called Carters because I saw their truck working at a home in my neighborhood. Office staff was responsive and friendly and very customer-focused. Technician who came out for first visit was nice, knowledgeable, and COVID compliant. Diagnosed our issue and scheduled another time to come out.On second visit the technician completed the work BUT:1. did not include replacing the shut off valves, which were destroyed by us turning on and off the water to use the shower2. did not tell me that the access panel will not, now, close because of the new shut off valves.3. Left a HUGE mess. Cleaned up his tools and materials but left dirt and dust all over the bathroom. Should have told me that this might be an issue and to clear the room of everything possible.I have sent two feedback emails to this business with no reply.#wheresthecustomerservicenow?Use with caution.

  • Review 135 (2022-11-20 - Rating: 5)

    Very responsive. I called and they were able to schedule me within a couple days. Trevor was very good and had pride in his work. No short cuts. I will definitely use this company in the future

  • Review 136 (2024-01-20 - Rating: 5)

    I was provided an appointment within an hour for emergency service. The plumber was very polite. He worked quickly but everything looks great and works well now. He cleaned up, too. Im very happy.

  • Review 137 (2022-12-19 - Rating: 5)

    At a sink drain there That had stuff coming up and out of it rather thats raining down and would notadrian Bobby fixed it It works great now Very professional very good And thorough. Definitely will be recommending to anyone that needs a plumber. Could not have had a better experience.

  • Review 138 (2020-02-09 - Rating: 5)

    Marcus (the service technician) was very professional, friendly and helpful. He was able to resolve our clogged plumbing in the basement and offered helpful tips and suggestions for permanent repair. Our house is almost 100 years old so also are the pipes in the basement floor. We had the camera inspection done (at added cost of course) which really helped to understand what is happening. Again he was able to resolve our issue by power snaking and flushing (also offered a package deal on the 2) and we understand after the inspection that this will eventually happen again. He was very thorough and kind about helping us understand the problems with old pipes and offered his services in the future for replacement when we are ready, he was not pushy at all about making us spend a ton of money right now. Highly recommend, these guys are pros.

  • Review 139 (2022-08-16 - Rating: 5)

    Very professional from my first phone call until my service technician Dave walked out after having done a beautiful job replacing my outdated and leaking shower pipes, as well as the faucet and shower head. Iā€™ve dealt with other plumbers, but Dave and Carters Plumbing gained my trust. Truly professional as well as up front about costs and services. Wish all businesses operated the way these people do. Not to mention the fact that my service was performed on a Sunday.

  • Review 140 (2022-08-23 - Rating: 5)

    We have used Carters Plumbing in the past and weā€™re very happy with the service. We had Derrick come today and he was excellent and very professional! We will continue using Carters for our plumbing needs.

  • Review 141 (2022-04-29 - Rating: 5)

    Derrick is ABSOLUTELY AWESOME!!!!! He is very professional and knowledgeable about plumbing and pipe issues!!! Carters Plumbing truly cares about the quality of their work to leave their customers completely satisfied. THANK YOU CARTERS PLUMBING, A SPECIAL THANK YOU DERRICK....You all are truly a wonderful blessing!!!!!!

  • Review 142 (2022-01-10 - Rating: 5)

    Jake installed a check valve that was missing from the pipe to my sump pump. He knew exactly what the problem was and how to fix it. He answered all my questions with knowledge and patience! He was kind and professional. I am impressed with the same day appointment and quick and efficient service. Thank you!

  • Review 143 (2022-08-29 - Rating: 5)

    I called Carters plumbing about a hot water tank repair on Saturday afternoon. Brandon the service specialist came within the hour and said he would be able to replace the tank the same day. The job was completed late in the evening and I had hot water that night. Brandon was very professional and never complained about working late.

  • Review 144 (2022-05-05 - Rating: 5)

    Derrick has over 20 years experience and it shows! He was spot on with his estimation to fix our pipes. He and a coworker, Jason, came out and were courteous and knowledgeable. I would highly recommend!

  • Review 145 (2024-07-03 - Rating: 5)

    Great experience and customer service. We replaced our disposal and they were quick!

  • Review 146 (2023-03-16 - Rating: 5)

    Excellent service! I have already scheduled another service March 14. He is my plumber for life and I would not hesitate to recommend him and his company to anyone. Also great job cleaning up.

  • Review 147 (2014-10-21 - Rating: 5)

    I contacted Carters Plumbing with an emergency leak in my grandparents home. I was thoroughly impressed when they promptly arrived on time considering Id only called that morning. The technician came in, diagnosed the problem and had the emergency fixed within an hour of arrival time. The service vehicle was stocked with the proper material to fix the leak so the technician did not even have to leave the job in order to resolve the issue. Again, impressed! The compassion that was shown towards my grandparents was even more impressive. I will highly recommend Carters Plumbing and I will, without a doubt, be using them again!

  • Review 148 (2022-08-28 - Rating: 5)

    Everyone from Carters Plumbing were professional, timely and exceptional. Derrick is one of the hardest and most competent workers I have ever seen and remains pleasant and positive throughout the job. Exceptional in every way!!!

  • Review 149 (2022-08-16 - Rating: 5)

    Sean and Trevor both did great work for us. They were careful and serious about the repair, and helped us alot. Thank-you Carters Plumbing. Nat Helm

  • Review 150 (2023-01-05 - Rating: 5)

    Nightmare scenario, its Christmas break, your in-laws are coming into town, your 60 year old private well decides to stop working...Carters Plumbing took care of it. Dave G. was awesome, work looks very neat and he was very pleasant during his time in our home, despite the cold weather outside. Would recommend to family and friends.

  • Review 151 (2021-01-14 - Rating: 5)

    Excellent service since first call. Sean came to our home and completed the work with highly quality and professionalism. Also, took the time to explain the issue and the plan to resolved it. Thinking in the future use the service for home improvements. 100% recommended.

  • Review 152 (2022-08-30 - Rating: 5)

    Daryn is a very hard working individual. He worked hard and represents the best of Carter Plumbing. Work ethicā€™s are fantastic. Everything we needed done was all related. Talk about service with a smile!

  • Review 153 (2022-11-30 - Rating: 5)

    Yearly follow up inspection. Tankless and water softener installed Jan of 22. Excellent job then, excellent job on yearly inspection. Punctual, professional and trustworthy. If you have Carters do an installation, GET the service plan. Filter replace on softener and flush on heat exchange. Total peace of mind. $7,000+ investment. Protect it.

  • Review 154 (2023-03-16 - Rating: 5)

    If such a career existed, I could have been a professional fault finder. With Carter Plumbing, Daryn the plumber and even Katy working the phone at the office, I can find no fault.Daryn was courteous, considerate and skilled, as well as on time.I would not use anyone else going forward.

  • Review 155 (2022-08-06 - Rating: 5)

    Sean was great in hooking up my gas line to my generator. Very professional, courteous, on time and came in below the quoted price. I would use Carters plumbing and Sean of course for any of my future plumbing needs.

  • Review 156 (2021-03-15 - Rating: 5)

    Had a leaky toilet water supply valve, called the guys with the best google reviews. They sent out a technician named Columbus, he was on time, courteous and professional. Thank you for sending an A+ Technician; Columbus performed a quality job quickly - great job! I would highly recommend Carters to anyone with a wet floor.

  • Review 157 (2022-05-26 - Rating: 5)

    Mike D. And Tony were awesome! Professional and knowledgeable. Scoped the drainage from the sump pump to make sure everything was good to go.100% would recommend. Definitely a customer for life.

  • Review 158 (2021-08-30 - Rating: 5)

    Conner was awesome despite the challenge the job was constatntly changing and evolving due to unknowns. My father-in laws house was built in the 60s and had never had any significant plumbing work performed. What prompted contacting Carters was a leaky faucet and we could not shut-off valves to stop flooding. So we called Carters. Little did we realize that there were bigger problems than that. Conner noticed that the stack was cracked on the upper side not visible from view (that smell we always blamed the pets for was sewer gases surprise it wasnt them, entirely). We also found out that the hot water heater was leaking and needed to be replaced as well as all the pipes were disintegrating along with the venting to the outside roof. Conner worked 2 entire days (working to 11PM when he arrived at 9 AM) to get these items replaced and functional. Conner was great in working with and around us while we fixed other problems including replacing the sub floor in the kitchen after the pipes were ripped out from other leaks hidden by the cabinets. Would highly recommend Conner he was great to work with and a great guy.

  • Review 159 (2021-08-05 - Rating: 5)

    Mike D was awesome. Professional and explained what he was doing every step of the way. I wouldnā€™t hesitate again to hire Carterā€™s and Mike! We had our backflow preventer decommissioned as we havenā€™t used our sprinkler system in two years. Inspection was coming up and didnā€™t want to be dinged for having it connected and not able to be tested

  • Review 160 (2022-05-28 - Rating: 5)

    Klevis from Carterā€™s Plumbing did a great job fixing the leak on my backflow preventer and helped me replace a not working shut-off valve. Very professional and answered all my questions. Megan from Carterā€™s Plumbing did a great job answering my phone calls and helped me reschedule my appointment. Very reliable company and will definitely call them for any future plumbing issues!

  • Review 161 (2023-06-06 - Rating: 5)

    Matt was very knowledgeable and friendly. He quickly diagnosed the issue and confirmed it with video, as well as repairing it, and leaving the bathroom better than he found it. Highly recommended

  • Review 162 (2023-06-09 - Rating: 5)

    Daves crew was here on time. They worked very professional everything was done top notch. They preformed the work in a timely manner. Would recommend them.

  • Review 163 (2023-12-07 - Rating: 5)

    Brandon worked hard at finding my problem, made a recommendation and followed through. I am extremely happy with the service and will definitely call again if I need plumbing services

  • Review 164 (2023-03-07 - Rating: 5)

    We have used Carter Plumbing in the past and would highly recommend them. Trevor was excellent. He took care of our issues and was very knowledgeable and professional.

  • Review 165 (2024-01-18 - Rating: 5)

    Mike S. Did a great job fixing our garbage disposal and very quickly I might add. Will be calling Carter again if we have any more issues

  • Review 166 (2021-01-17 - Rating: 5)

    These guys were quick and great. Didnā€™t overcharge, gave great advice for future things, and weā€™re so kind. Columbus was the name of our plumber and he was awesome. Weā€™ll definitely be calling them for anything we need done in the future.

  • Review 167 (2018-03-16 - Rating: 5)

    I called Carters Plumbing and they were out within an hour and a half. Matt was friendly, polite and professional. He did an outstanding job and the pricing was very reasonable. I will definitely recommend Carters Plumbing to anyone.

  • Review 168 (2023-03-11 - Rating: 5)

    Matt was very professional and fixed our problem quickly. The office staff at Carters was friendly and sent someone out quicker than expected. 5 star service.

  • Review 169 (2022-01-17 - Rating: 5)

    Carterā€™s is AMAZING! Darryn took care of everything with Godspeed and efficiency. We went without water for 2 days and they made sure to get us up and running without any issues. 10/10 would recommend

  • Review 170 (2023-03-16 - Rating: 5)

    Had a leak under my sink and at my toilet water control valve and they took care of itā€¦on time and just got it done! Showed up when they said and diagnosed the issue and resolved the problem. This is my second time using them and will continue as they have definitely met my expectations!

  • Review 171 (2020-01-31 - Rating: 5)

    Carterā€™s Plumbing was extremely prompt, friendly and patient, answering all of my questions thoroughly and in a manner I could understand. Not only did they quickly arrive, my bill was actually a pleasant surprise! Highly recommend them!

  • Review 172 (2023-03-15 - Rating: 5)

    Our plumber Bill did a fantastic job! We highly recommend him & would definitely have him back to help us out in the future. Thank you!

  • Review 173 (2022-01-19 - Rating: 5)

    Daryn was able to quickly find and repair the leak in our hot water heater gas line. He was friendly, quick, and explained everything clearly. If we have future plumbing needs, well call Carters again.

  • Review 174 (2023-06-05 - Rating: 5)

    Joel was very professional and friendly. He got all of my plumbing issues resolved.I couldnā€™t ask for more. I highly recommend Carterā€™s Plumbing and Joel. AAA+

  • Review 175 (2023-06-13 - Rating: 5)

    Derrick was awesome, would have him out again for any of our plumbing needs n the future. Friendly, very knowledgeable, fast, and professional.

  • Review 176 (2022-05-26 - Rating: 5)

    Came within the time window. Was in contact with me about the job the whole way. Jake came out and replaced our garbage disposal. Was very efficient about it also! Took less time than I expected and at a reasonable price. Will definitely be calling again 5/5.

  • Review 177 (2021-08-21 - Rating: 5)

    I canā€™t say enough positive things about this company. Our hot water heater broke and we called a few other companies. All of them told us it would be a week before they could come out. We called Carterā€™s and they showed up same day and replaced our hot water heater the next. Derek was efficient, professional and friendly. 10/10 would recommend.

  • Review 178 (2018-10-25 - Rating: 5)

    Mat is a skilled and honest plumber. He and his workers can be depended upon to be knowledgeable at their trade. They have always respected our home and left the work site clean. Carters Plumbing has done several jobs for us, and I have been pleased with their work.

  • Review 179 (2024-01-18 - Rating: 5)

    Brandon went above and beyond to make sure I was taken care of after a pipe burst in my house. Excellent experience. Will recommend.

  • Review 180 (2021-08-19 - Rating: 5)

    They worked so hard all day to get the job done by the end of the day. Kept me informed of what was going on. Called in extra help to replace my old terracotta pipe with PCP pipe. When I called they were always available. They only thing I would suggest is better communication with when they are scheduled to come, so I could make arrangements to be home.

  • Review 181 (2023-06-09 - Rating: 5)

    I got my hot water heater replaced and it was an easy/fast experience. They did a great job and my wife stopped complaining about the waters not hot enough. I called Carters Plumbing back for a reverse osmosis system and they did a phenomenal job with that as well. I would highly recommend.

  • Review 182 (2021-08-17 - Rating: 5)

    Canā€™t say enough about both Carterā€™s Plumbing and Connor. Serviced my water heater at a very short notice. Connor was professional, friendly and took care of repairs promptly. Would strongly recommend Carterā€™s and would certainly call them next time I need help. Thanks for quick helpā€¦.

  • Review 183 (2020-02-12 - Rating: 5)

    We had a great experience with technician Jeff today. He was very knowledgeable and did a great job diagnosing our back up issues. We will definitely be using Carters again in the future.

  • Review 184 (2022-01-24 - Rating: 5)

    I called them on a Sunday morning because of a water heater problem. Anthony C came out promptly, and was very knowledgeable, friendly and thorough in explaining where the problems were and how to solve them. Anthony fixed the problem, and left me in a better state than I was I before working with him. I hope I donā€™t have to, but I will definitely use Carters for plumbing challenges. Thanks Anthony!

  • Review 185 (2020-02-22 - Rating: 5)

    Carters was VERY responsive. Arriving within an hour on a Saturday when we had a sewer backup mess. They diagnosed the problem promptly and fixed it within two hours. They made further recommendations to avoid future problems. We were very happy with their service and professionalism.

  • Review 186 (2024-07-19 - Rating: 5)

    Columbus did a great job clearing my sink and shower drains

  • Review 187 (2023-06-02 - Rating: 5)

    Excellent experience with Jason; he did an awesome job fixing pipes of my sprinkle vacuum pressure valve. Thanks and keep up the good work

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