Professional Mechanical Services LLC

Photo of Professional Mechanical Services LLC

Located in Big lake, Minnesota

Address: 19640 200th Ave, Big Lake, MN 55309, United States

Phone: +1 612-502-3002

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • Plumber
  • Drainage service
  • Electrician
  • Furnace repair service
  • Lighting consultant
  • Lighting contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-16 - Rating: 5)

    Customer service and installation was top notch! The technician, Kraig, was knowledgeable and went over preventative maintenance with me. The finished product looks great and was completed in a timely fashion. Will definitely refer this company to others who may need their services!

  • Review 2 (2024-12-23 - Rating: 5)

    Tristan Boroski was excellent and took care of the installation efficiently. I appreciated his work. He did a great job of explaining what he did and what was needed in terms of changing filters, operating the thermostat, etc.

  • Review 3 (2025-01-07 - Rating: 5)

    These guys were great when our water heater sprung a leak and needed replaced. Mike ,Nathan Buss, Marcus and Maddie in the office all worked fast and professionally to help us in our emergency when the water heater blew, then not even 6 hours later our furnace stopped working. Ryan has been an absolute savior with our furnace. We would recommend these guys to anybody, and will definitely use them again. Jon and Melissa Davis

  • Review 4 (2024-06-18 - Rating: 5)

    Great customer service by an extremely knowledgeable, friendly and efficient team sent to my house to replace a 1994 heating and air system. I was asked if I had any questions they could answer each time I was shown something new that had been installed. Customer satisfaction is definitely top priority for Professional Mechanical Services as a whole. Thank you for the installation.

  • Review 5 (2024-12-09 - Rating: 5)

    Thank you Troy and your technicians Mike, Chaz and his assistant .You guys were great, We are so very grateful to you for your prompt and professional job in finding the problem with our old furnace and getting us hooked up with a new furnace .Especially during the Thanksgiving Holiday. You did outstanding work and were so respectful and knowledgeable.We appreciate your hard work and dedication. We highly recommend Professional Mechanical Services .They exceeded our expectations. Thank you all so very much.Jim and Maggie Hartfiel

  • Review 6 (2024-12-30 - Rating: 5)

    Tony was great. He knew a lot about the products available and he has great people skills. He always called/responded/showed up at the times he said he would. Great guy……great service!!!

  • Review 7 (2024-11-20 - Rating: 5)

    My tech was Tony Metcalf- he was great! Very personable and took the time to walk me through the necessary process for maintaining my heating system, as well as everything he was doing to assess and resolve my problem. He double checked everything and hung around after finishing the work to make sure my heating system was responding as it should. A very pleasant experience overall!

  • Review 8 (2025-01-08 - Rating: 5)

    Excellent overall experience. Efficiently installed the furnace and central air conditioner. He was personable and very professional during the installation. Could not be happier with his work.

  • Review 9 (2025-01-06 - Rating: 5)

    Conrad was professional and courteous in his interactions. He appeared quite knowledgeable and was able to quickly diagnose and fix issues. Quick turnaround by the company in getting my furnace scheduled same day for diagnosis.

  • Review 10 (2024-10-08 - Rating: 5)

    Friendly, knowledgeable staff. Super happy with the work and professionalism. Before and after on new a/c unit. Highly recommend!!Thank you!!!

  • Review 11 (2024-12-30 - Rating: 5)

    Very good experience with installing a new water heater. Nathan and his partner were very nice and cordial. Only took an hour. Would recommend the company. Reasonably priced also.

  • Review 12 (2025-01-06 - Rating: 5)

    Bryan Hoerr was great! Friendly, professional and great guy. He even shared his process of how and why and what he fixed. Very helpful!Flame sensor

  • Review 13 (2024-11-08 - Rating: 5)

    Just an absolutely great experience. Mike and Rodney stopped out to address a potential concern with furnace. As luck would have it, couldn’t recreate the problem until very last minute. Then, we found out it was an issue with the vent return. All we could do was laugh. Who knew? They were just great! Polite. courteous and timely! Highly recommend!!

  • Review 14 (2024-08-07 - Rating: 5)

    Greatest installer ever. Punctual, knowledgeable, polite, courteous, kind, and a hard worker. Give this guy a raise or a bonus!!

  • Review 15 (2024-12-01 - Rating: 5)

    Michael Casey came in on a holiday weekend when I could not get a hold of anyone to help with my furnance. It had gone out at 2am and my kids and I were very cold (single digit temps in Minnesota). He was quick, kind, and empathetic to our situation. So very very appreciated!

  • Review 16 (2024-12-11 - Rating: 5)

    Josh was an excellent technician. He was prompt, very friendly and knowledgeable. He explained everything clearly and with compassion. Which was helpful since it was determined that I needed to replace my furnace.

  • Review 17 (2024-09-13 - Rating: 5)

    Tristin was very professional and friendly. He showed me the work that was done and helped me know where to replicate new filters. Thanks Tristin and team for your work today! The air conditioning is ice cold and feels much more powerful than our old unit.

  • Review 18 (2024-12-27 - Rating: 5)

    He was prompt, courteous, and knew what he was talking about. Very nice , didnt try to sell me on a bunch of stuff that was unnecessary! Would definitely recommend him to anyone!

  • Review 19 (2024-08-08 - Rating: 5)

    I felt confident in their work. They were pleasant and willing to answer questions. So excited to have a functional A/C system again! Thank you!

  • Review 20 (2025-01-04 - Rating: 5)

    They were professional. And did what they were supposed to do. They were nice.

  • Review 21 (2024-12-30 - Rating: 5)

    Tony Metcalf was amazing to work with. He was very knowledgeable and was able to diagnose the problem. Would love to have him working on any future calls we may have.

  • Review 22 (2024-10-14 - Rating: 5)

    I have used the services of Pro Mechanical Services several times since moving to MN. The service techs have always been excellent, friendly and efficient.This time Bryan repaired my furnace. Arrived within the time window and got the furnace going again quickly. Also showed me how to change the pad in the humidifier.Great service. I have had the same pleasant experience with their plumbing and electrical techs.

  • Review 23 (2024-12-03 - Rating: 5)

    Could not be happier with the service we received from Professional Mechanical Services. The Technician Tony worked was dealing with a bi-polar furnace that just kept going out. He worked out the issues but we were faced with a Holiday weekend where he could not get parts but he got the furnace running and it stayed working over the cold weekend. As promised he called us first thing Monday morning to see how things were going and said he was getting the needed part and would be out late in the day to replace it. Since it was running we told him to wait until morning and he was here by 8:30 and had the part replaced quickly. Really appreciate Tonys efforts in diagnosing the problem, gave great explanations on what he was doing, and what to look for if another problem occurs. Knowing nothing about heating systems, I really appreciated the explanations. Overall a Great job.

  • Review 24 (2025-01-03 - Rating: 5)

    Tony was pleasant and courteous! He explainedthe problem upstairs at the thermostat controland explained all things not covered. If noisecontinues he explained to record it.

  • Review 25 (2024-11-22 - Rating: 5)

    Mike was AWESOME! He told us they didn’t service mobile homes (not sure why Home Serve even sent this company?)but he had the part and was able to fix it. He could have left us in the cold, but was kind enough to fix the problem. Thank you so much!

  • Review 26 (2024-10-15 - Rating: 4)

    I was initially disappointed with the difference between the original quote and the final cost for adjusting my refrigerators water line, which involved a much simpler task than initially described. However, I appreciate the companys managements prompt and helpful response. The manager offered a full refund to demonstrate their commitment to customer satisfaction. While I believe a full refund would be unfair to the technicians who completed the work, I suggested a revised charge from $384 to $250 to cover the service call and adjusted labor. Please note that I may have misjudged the actual costs involved.

  • Review 27 (2024-11-06 - Rating: 5)

    Tyler and his coworker arrived on time, were very pleasant, knowledgeable and efficient. Replaced a bathroom sink with a new one we had purchased. Took about a half hour. Were very happy with the end result and would use them again!

  • Review 28 (2025-01-06 - Rating: 5)

    Technician Kraig Rudolph from Professional Mechanical Services installed new furnace and AC at my parent house today. He and his coworker did a professional job and met my expectations. Thank you so muchLuat

  • Review 29 (2024-11-04 - Rating: 5)

    Ryan Rowland was great! Got my heat up and working right away! His helper was extremely nice both very professional! Thank you for the great job and being on time!

  • Review 30 (2024-08-22 - Rating: 5)

    We have had months without working central air conditioning. We have had multiple companies come out only to give us large quotes that we couldn’t afford and answers that were confusing. I am so thankful that professional mechanical services came out and fixed our central air conditioning and gave us a no nonsense type of service. I cannot recommend them enough. I’m going to tell all my friends and family to use their services.

  • Review 31 (2025-01-02 - Rating: 5)

    Josh is not only knowledgeable about HVAC systems, he is also personable and a compassionate listener. My furnace is up and running smoothly again!

  • Review 32 (2024-07-31 - Rating: 5)

    Andrew, who installed our new a/c system yesterday, was prompt and pleasant. He walked me through the process before he started work and asked if I had any questions. He finished the job when he predicted he would and cleaned up the work areas afterwords. He explained how the new system worked before he left, and gave me contacts to call if I had future questions.Well done. Thank you!

  • Review 33 (2024-12-02 - Rating: 5)

    The service was excellent! Tony Metcalf was very customer oriented! He kept me well informed. He cared about our needs.

  • Review 34 (2024-12-23 - Rating: 5)

    Thomas and Tyler were very professional, they took the time to explain what they needed to do to satisfy my request for bathroom repairs.I enjoy their conversation.I will definitely use them again and I will be referring their services to others.12/23/24Thomas and two other team workers installed my mother’s stack able washer/dryer professionally and I really appreciate their work, their mannerisms and how they are very patient when I had questions. Wonderful working with them, thank you so very much.

  • Review 35 (2024-12-19 - Rating: 5)

    Nathan and his assistant did a freat job and was very polite and professional

  • Review 36 (2024-11-14 - Rating: 5)

    Matt was very responsive and did excellent work adding new ceiling lights and outlet! Will definitely use Matt’s services again. Thank you for a great outcome.

  • Review 37 (2025-01-07 - Rating: 5)

    Bryan Hoerr was great and put a lot of time and effort to try and find answers for our furnace issue. Very informative and great communication.

  • Review 38 (2024-12-09 - Rating: 5)

    Both gentlemen were great & installed new lighting that made me very happy. Appreciate when the person or persons doing the work listen to wants of the home owner & gives you exactly what you wanted.Thank you 😊

  • Review 39 (2024-12-18 - Rating: 5)

    Kory Halle-Johnson did a great job for us. We would recommend him to do work for others and we would request him to do work for us again. Thanks Kory! Dan and Lynn Thompson

  • Review 40 (2024-05-31 - Rating: 5)

    Chaz and his crew made fast work of putting in our new furnace and ac unit. Great professional work and explanation of all that they did.

  • Review 41 (2024-09-16 - Rating: 5)

    We had a great experience with Nathan. He took the time to explain everything on the report as part of our annual Preventative Maintenance for our furnace. Highly recommend Nathan and Professional Mechanical Services.

  • Review 42 (2024-08-20 - Rating: 5)

    Ryan Rowland did a great job! Very professional, friendly, reliable, honest, communicated very well by keeping me in formed with updates, I very much appreciated that! I hope if anything breaks again for me I hope I get Ryan! I would recommend him to anyone.

  • Review 43 (2024-01-20 - Rating: 5)

    What a wonderful experience with the installation of our new boiler. James and Jesse were so kind and professional. They worked so well together to take out the old and install the new. They transformed our cold basement into their own little workshop, listened to some good music and made their magic happen. Within a few hours our house was all cleaned up, boiler installed, cast iron radiators vented, and the house starting to get toasty warm.These guys work so well together and are as nice as they come. I would highly recommend them to anyone.Awesome job James & Jesse!Thank You Both So Much for your expertise and over the top friendliness. Your personalities are a rare gem to find in this world today. That rarity is what will make you Outshine all others. Always enjoy the work that you do.I can tell that you truly enjoy your job.

  • Review 44 (2024-12-02 - Rating: 5)

    Mike was very kind, considerate and patient with me, an older adult. He worked quickly and efficiently to make the needed furnace repairs and installation of a simple to use thermostat. Need help? Ask for Mike!

  • Review 45 (2024-10-21 - Rating: 5)

    Fantastic service, quick, kind, informative and polite. Really impressed with the work Professional Mechanical is doing to overhaul my Mechanical room so far! Bring on cooling season. My little 100 year old house and I are ready!

  • Review 46 (2024-11-16 - Rating: 5)

    Nathan Conrad was our technician and did a professional and efficient job. Explained things well and I would recommend him to anyone. Thanks Gary

  • Review 47 (2024-01-12 - Rating: 5)

    Tony G was awesome in the diagnosis of our furnace issue and in determining what options we had to get it corrected. This could have quickly turned into a dangerous carbon monoxide situation for our family and pets. Super friendly and great communication.Tim R and Robert W were out the next morning and did a full removal of our old unit and seamlessly installed a new one in just a few hours. With the forecast calling for the coldest temps of the year arriving in a day or so, their attention and focus to getting the job done and done right was very reassuring. The crew was very friendly and did an outstanding job explaining everything. The cleanup was great and by the time they were gone only footprints in the snow remained.5 out of 5.

  • Review 48 (2024-06-19 - Rating: 5)

    Clear conversation, transparent expectations are given, notified prior coming with ETA.Only one suggestion: to have something better quality or copy to email when customer get paper copy of receipt/work done from visit. Hardly to read (I attached picture below for example). Otherwise great service.

  • Review 49 (2024-12-11 - Rating: 5)

    So great and professional We had a mainline sewer break just a couple weeks before Christmas and Alan and Thomas came out and were able to get everything put back together.. We are so grateful for the work they did

  • Review 50 (2024-09-20 - Rating: 5)

    They installed a new HVAC, new Water Heater, and a Vent Hood for us. They also did extensive electrical work. They did a great job, very professional, and reasonably priced. We worked with different crews (Matt, Austin, James, Chad, a couple others) and theyre all nice and knowledgeable. I will most definitely keep them in mind for any future projects and recommend them to anyone looking.

  • Review 51 (2024-12-18 - Rating: 5)

    Ryan Rowland was quick to locate the problem and fix it. He also took care of some of the associated items. He was very professional and did great job. Thank you Ryan.12/17/2024: Nathan Conrad was excellent - 5 stars. He got down to the root cause of the problem quickly and explained the issue to me. While the fix was simple, Nathan gave some good tips on how to avoid such problems in the future.

  • Review 52 (2024-12-16 - Rating: 5)

    Josh was awesome and really a straight shooter. Knowledgeable and kind. Very patient with my stingy home warranty people too.

  • Review 53 (2024-12-10 - Rating: 5)

    Good work so far. Nice and professional. This was a second trip because I had to call them back. Leaking even faster after the first visit. Thanks for the help

  • Review 54 (2024-10-16 - Rating: 5)

    PHENOMENAL professional service. Very thorough, efficient, & great experience. You have a customer for life! Special shout out to Ryan for all his extra effort and work. Thank you!

  • Review 55 (2024-07-26 - Rating: 5)

    Josh was incredibly professional, and did a very thorough job of explaining all of the inputs to what was happening with our air conditioning.We appreciate his troubleshooting! Just a really kind person as well.

  • Review 56 (2024-10-03 - Rating: 5)

    Michael Casey from Professional Mechanical Services did a great job trying to detect a pipe noise problem we were having! He was very personable, knowledgeable, and informative! He was very patient and helpful with answering my questions and researching a possible solution! He fixed a gas leak on a valve that he found while here researching for a solution! We much appreciated his help! Thank you!

  • Review 57 (2024-01-24 - Rating: 5)

    Andrew and his crew did a great job on Installing my furnace and a/c unit. They were a great group of guys . The installation went in lot faster then I thought it would. The work is neatly put together and cleaned up. Highly recommend.

  • Review 58 (2024-12-16 - Rating: 5)

    Tony was fantastic, he explained things very clearly and got us back up and running smoothly in no time.

  • Review 59 (2024-10-07 - Rating: 5)

    Josh Allen, technician, definitely lives up to the business name, Professional Mechanical Services. Information was provided to me and my options were clearly discussed. I look forward to the installation of my new water heater.

  • Review 60 (2024-10-24 - Rating: 5)

    Josh was very efficient, answered all my questions! He did a great job and was very polite and friendly. I highly recommend him!

  • Review 61 (2024-12-26 - Rating: 5)

    Nathan and Marcus came out today and were professional, efficient and a pleasure to work with. I would recommend them for any job within their professional field. Thank you gentlemen.

  • Review 62 (2024-12-19 - Rating: 5)

    Our technician was Nathan Conrad, he was very helpful and professional. Got the furnace working in a short amount of time and explained the problem.I would highly recommend Professional Mechanical Services.Maynard Vaughn

  • Review 63 (2024-10-23 - Rating: 5)

    Chaz was excellent! Water heater was installed quickly and he gave me instructions if the water needs to be hotter or colder. Very professional!

  • Review 64 (2024-11-21 - Rating: 5)

    Your team is highly skilled and professional. They thoroughly explained their procedures and answered questions completely. They are a valuable asset to your company.Terry Mansell

  • Review 65 (2024-12-07 - Rating: 5)

    Alan was a fantastic and got the team together to solve our disaster quickly. I will definitely use them again because of this technician. Alan, Tom and the whole crew solved my problem with professionalism and ease. Very highly recommended.

  • Review 66 (2024-11-21 - Rating: 5)

    Josh was great! Very friendly and good customer service! Very knowledgeable and fixed my furnace issue.

  • Review 67 (2024-09-20 - Rating: 5)

    Michael Cassey was a very professional tech that communicated very well when he would arrive at our place and also explained well what the plan is. We are thankful for a great service!

  • Review 68 (2024-12-27 - Rating: 5)

    Josh is always professional, timely and kind. Great at communicating what he is doing and why.

  • Review 69 (2024-11-08 - Rating: 5)

    Tom and team replaced my utility sink faucet and added some shutoffs. They were fast, courteous and less expensive than others that I had investigate the job.

  • Review 70 (2024-08-12 - Rating: 5)

    Excellent service and install. They were there right around 8. Install was smooth, and they kept area clean. Gave a thorough training and maintenance explanation as well as marking important components to look at if issues do happen.

  • Review 71 (2024-03-04 - Rating: 5)

    Our technician, Matt, From professional mechanical services, Was very…well, “Professional”. He seemed to understand and short order exactly what we needed in order to install a water softener and whole house filter in our home. We had our own hardware and softener, But we’re Advised to use their signature brand new unit. It was a bit more than we expected so considering.

  • Review 72 (2024-12-19 - Rating: 5)

    Korey was very efficient! He was very helpful and so kind!! He explained details I needed to know and was organized! I would request him!!

  • Review 73 (2024-12-22 - Rating: 5)

    Very knowledgeable and quick to respond on a Sunday. Friendly, thorough and respectful. I can highly recommend Josh Allen from Professional Mechanical Seevices.

  • Review 74 (2024-08-26 - Rating: 5)

    Tony was excellent ! Efficient and knowledgeable. I highly recommend him for any repairs a homeowner may have.Thank You Again!

  • Review 75 (2024-11-11 - Rating: 5)

    Professionally done work. Took extra time to fix issues caused by improper drywall installation. Came on time, completed work on time just as promised. Very responsive and exhibit true professionalism

  • Review 76 (2024-10-19 - Rating: 5)

    Robert was very professional and did a great job at installing my new furnace. He explained how the furnace worked and explained how to maintain the furnace.Installation of the furnace was very well done.

  • Review 77 (2024-12-03 - Rating: 5)

    They were prompt about getting me booked for appointments and getting the work done at a reasonable price. Very friendly and courteous as well.

  • Review 78 (2024-10-04 - Rating: 5)

    Nathan was great. Thank you Nathan for fixing the heater timely manner.he was very friendly also.He showed up on time.

  • Review 79 (2024-12-02 - Rating: 5)

    Micheal Casey consistently displays exemplary professionalism and courtesy, furnishing clear explanations and advocating proactive measures to mitigate potential future issues.

  • Review 80 (2024-07-08 - Rating: 5)

    Ryan, Pat, and Troy have been outstanding to work with. We had problem because of 3rd party miscommunication that was going to delay our project and the whole team worked together to rectify the situation and still get it done on time and on budget. During the walkthrough Pat also noticed a problem with our current systems exhaust and at 6pm on July 3rd jumped into action to make sure it was repaired correctly and my family was safe. Can’t say enough good things about this company. Would highly recommend.

  • Review 81 (2024-12-07 - Rating: 5)

    James and his apprentice were very professional, and went above and beyond to install the new furnace quickly, the did an outstanding job.

  • Review 82 (2024-08-21 - Rating: 5)

    Nathan did a great job. He was very thorough and took the time to explain what he was seeing and experiencing while repairing our Air conditioning capacitor. I am very appreciative of the quick service. I will use professional mechanical services again.

  • Review 83 (2024-12-01 - Rating: 5)

    I think he was very knowledgeable and he was very nice and answered all my questions, while he was working. Most would not acknowledge you and may answer one or two questions but Nate comely answered all of my questions.

  • Review 84 (2024-06-14 - Rating: 5)

    Im gushing ! This experience from front to back was simple, efficient, stellar attitudes (both Tom & Greg), professional, personable....Restored my faith in service professionals!Thank you, gentlemen!😚

  • Review 85 (2024-11-05 - Rating: 5)

    They were quick and efficient. Very pleased with their customer service. Great job!

  • Review 86 (2023-12-04 - Rating: 5)

    Josh was our technician. He did a great job. Communicated very well his time of arrival and was on time.His work was great and he was very open and honest in answering all my questions.Would Josh again for sureJim Kallestad

  • Review 87 (2024-10-10 - Rating: 4)

    Installation team was very polite and professional. Obviously experienced. Unfortunately, the company let them down by only pulling a permit for the a/c, and not the furnace. The company and the city will have to hash that out.

  • Review 88 (2025-01-03 - Rating: 5)

    Matt was efficient and so kind! Matt is very knowledgeable and explained everything so well!

  • Review 89 (2024-11-26 - Rating: 5)

    Great customer service by Ryan the tech. He was punctual on time, very informative on my unit, and patient with my questions.

  • Review 90 (2025-01-01 - Rating: 5)

    Agreed to come when near his home for day and was courteous, efficient, and explained the problem His name is Nathan

  • Review 91 (2024-08-05 - Rating: 5)

    Our technician was Tony G He did a good job on informing me on all the problems with my a/c unit. He fixed the problem that stopped it from running. But let me know it would only be temporary. He took pictures to show me some of the problems. Now he is sending me prices on new a/c and furnace.My only hope is for these new ones to last 26 years like the old ones. Too bad it will never happen with the way they make things today.

  • Review 92 (2024-07-17 - Rating: 5)

    Michael was extremely friendly very knowledgeable and if my dog likes you, that’s a plus too. He was fast and efficient. Would use again

  • Review 93 (2024-10-11 - Rating: 5)

    My hot water heater went out. Josh Allen came when expected. He fixed the problem quickly. His explanations were easy to understand. Thank you!

  • Review 94 (2024-08-14 - Rating: 5)

    Al was knowledgeable and knew what the issue was immediately. He promptly cleared the drain and replaced the drain plug with a more easily accessible part.Thank you Al!!

  • Review 95 (2024-07-11 - Rating: 5)

    Brandon was awesome! He is a super nice guy and made sure everything worked before he left and gave a lot of helpful advice about how to keep things running. Wish I could give more than five stars.

  • Review 96 (2024-05-29 - Rating: 5)

    Josh Allen arrived at my home on the scheduled day and within the time window. He was very courteous and friendly. He knows his stuff. And gave me some hints to keeping the mice out of the outside unit. I would recommend Professional Mechanical to friends and family.

  • Review 97 (2024-10-21 - Rating: 5)

    Mike and Rodney were quick and friendly! Got this issue fixed in under 15 minutes and were super nice!

  • Review 98 (2024-12-07 - Rating: 5)

    Fantastic!! Our teach can come work on my furnace/AC anytime!! Was amazing, professional, personable young man.

  • Review 99 (2024-07-24 - Rating: 5)

    Tony is a knowledgable and experience professional. Our discussion of my challenge provided me with insight and knowledge I required to make an informed decision about my future residential heat and cooling needs. I will refer him to others.

  • Review 100 (2025-01-08 - Rating: 5)

    Quick, efficient work and very neat installation!

  • Review 101 (2024-11-01 - Rating: 5)

    Nathan came out and fixed our furnace issue quickly and professionally!! He was thourough and found something that was missed before. He even got to my house a bit early!! Great job. Would highly recommend!!

  • Review 102 (2024-12-23 - Rating: 5)

    I really highly recommend professional mechanical services to everyone. This is my 3rd times get service from them, quick, service very good and all mechanician are very professional and help me fixed my problem with explanation too! Tysm

  • Review 103 (2024-08-22 - Rating: 5)

    Nathan was knowledgeable, courteous, and friendly. Got to work quickly and efficiently diagnosed the problem and solved it. Provided a clear explanation of the issues and answered any questions we had.

  • Review 104 (2024-12-13 - Rating: 5)

    Heater stopped working. Nathan got it running. Friendly and knowledgeable.Response time within few hours.Highly recommend.

  • Review 105 (2024-12-07 - Rating: 5)

    Tony was prompt, knowledgeable, and efficiently assessed our furnace. I would highly recommend.

  • Review 106 (2024-12-23 - Rating: 5)

    Michael is Professional, Helpful, Friendly and Michael goes above and beyond to get the job done. This the second time he has been here.

  • Review 107 (2024-10-31 - Rating: 5)

    Ryan was extremely friendly and professional while coming into our home to troubleshoot our furnace. His detailed explanation of the problem and assurance that if there were any further issues that it would be handled promptly were beyond reassuring. We would like to thank Ryan and Professional Home Services for their professionalism and prompt service. I highly recommend for any of your HVAC needs

  • Review 108 (2024-09-18 - Rating: 5)

    Josh is such a gentleman—so kind. It’s always a joy to have him come into my home. Thank you for sending him to check my furnace

  • Review 109 (2024-10-16 - Rating: 5)

    Everyone was extremely professional and they came out and got the job done quickly and efficiently and genuinely showed they care. Very pleased with them!

  • Review 110 (2024-10-07 - Rating: 5)

    Matt Eilertson was professional. He installed a gfi outlet and light with pull cord in our garage attic. He had it all up and running in no time, and had it virtually inspected and approved before he left. Thanks!

  • Review 111 (2024-07-16 - Rating: 5)

    Tony was very nice, knowledgeable, and took the time to explain my options. He also listened to me and my situation to give me an estimate that was reflective of both a unit that would work for my home and my budget.

  • Review 112 (2024-12-12 - Rating: 5)

    Kraig and his co-worker were great, very professional, got here on time and got right to work, clean, and got our new furnace and AC done on the coldest day of winter without a fuss! Thank you for giving our house heat on such short notice, we appreciate you guys so much!

  • Review 113 (2024-06-26 - Rating: 5)

    Michael Casey serviced my air conditioner. I was not able to be home but he called to introduce himself and give me an ETA. Followed up with explanation of issues and was very thorough. Would highly recommend.

  • Review 114 (2024-08-20 - Rating: 5)

    Austin from Professional Mechanical Services was very professional and helpful. Fixed our issue in a timely manner and was willing to answer all my questions.

  • Review 115 (2024-12-20 - Rating: 5)

    I had a good experience and would recommend them. They came in fixed my plumbing issues right away in the morning were friendly and cleaned everything up.

  • Review 116 (2024-07-26 - Rating: 5)

    The technician was very professional and helped us in understanding the maintenance of our A/C unit.He was very knowledgeable and we’re thankful for his help!

  • Review 117 (2024-09-23 - Rating: 5)

    Ryan was very knowledgeable & personable. He figured out your problem was programming and fixed it quickly. Very happy!

  • Review 118 (2025-01-06 - Rating: 5)

    Nathan did an excellent job and was very helpful and professional

  • Review 119 (2024-05-13 - Rating: 5)

    Matt, Jesse and Chaz quickly completed install and explained clearly all work done and all features. Great work!

  • Review 120 (2024-09-24 - Rating: 5)

    Josh was very knowledgeable. Explained what my options were and answered all my questions. A great technician.

  • Review 121 (2025-01-02 - Rating: 5)

    Michael Casey was professional, informative, considerate and very prompt.

  • Review 122 (2024-02-25 - Rating: 5)

    Amazing company! We had an emergency plumbing issue and called Sunday morning and they were able to get here within a couple hours! They were very professional and honest and made sure to walk me through all my questions. Definitely would recommend this company and we will be sure to use them again for any needs we may have!

  • Review 123 (2024-05-17 - Rating: 5)

    Very courteous, informative and genuinely wanted to make sure I was happy with the install. They cleaned up everything.

  • Review 124 (2024-06-13 - Rating: 5)

    Josh was clearly very knowledgeable about AC units. He found the problem quickly and fixed it. He appraised me of the condition and age of my unit, and we discussed the possibility of future problems and the possible ways to handled them. I was very grateful for his advice.

  • Review 125 (2024-07-03 - Rating: 5)

    The plumbers and technicians did a great job. I would have appreciated a little better communication from the office staff. Though they were nice, just letting me know what to was happening would have allayed any trepidation or concerns.

  • Review 126 (2024-12-06 - Rating: 5)

    The service man that came to our house was very polite and informational took care of our issue we are very happy with his service! Bryan Hoerr was our technician👍🏻

  • Review 127 (2024-10-23 - Rating: 5)

    Bryan was very professional and did a great job of explaining our furnace issues and what our options were going forward. Thank you!!!!

  • Review 128 (2024-07-29 - Rating: 5)

    Technician was friendly, and very professional. He explained in detail what the problem was and proceeded to correct it. I am extremely satisfied with the service provided by him.

  • Review 129 (2024-07-18 - Rating: 5)

    Our heat pump (for those that dont know, this is an alternative to an air conditioner unit) stopped running, and Josh Allen was sent to help. He listened to the issue, asked questions, and was able to fix the issue quickly and in one trip! He replaced the capacitor and fixed the error codes. He even took time to make sure I knew what was happening. Overall knowledgeable, respectful, and went above and beyond. Will be reaching out for any future furnace or heat pump work.

  • Review 130 (2024-11-14 - Rating: 5)

    Josh Allen was very knowledgeable. Arrived promptly and was able to identify the problem and fix it quickly!

  • Review 131 (2024-11-09 - Rating: 5)

    Josh and Nathan were awesome. Really nice and respectful. They were here on time, diagnosed and fixed things within 35 minutes. They had time to explain what they did and a couple tips. We are definitely going to use professional Mech in future and recommend to others.

  • Review 132 (2024-06-20 - Rating: 5)

    Tony was great!!! Super knowledgeable, friendly, professional. Not only provided great service but educated on how to continue to maintain, what to look out for, etc. Would 100% recommend Tony and Professional Mechanical Services!!!

  • Review 133 (2024-11-21 - Rating: 5)

    Amazing customer service. They were efficient, explained the service & cleaned EVERYTHING. Thank you!!

  • Review 134 (2024-10-24 - Rating: 5)

    So far so good. We still need a part installed, but our tech was very friendly and professional.

  • Review 135 (2024-11-25 - Rating: 5)

    Mike Casey was very well informed and professional. He represented your company well.

  • Review 136 (2024-09-13 - Rating: 5)

    Service was excellent,professional,well done and in a timely manner. I was pleased with the work of Ronert Wright.Excellent

  • Review 137 (2024-05-22 - Rating: 5)

    Nathen was absolutely perfect. Went above and beyond answering my questions, did a very thorough job on opening our air conditioner for the year. Had a great personality and work ethic. Very satisfied. My dog loved him also.

  • Review 138 (2024-07-12 - Rating: 5)

    Matt was very informative and helpful. He came up with an alternative plan for my issue and explained in detail what he would recommend so I could make an informed decision.

  • Review 139 (2025-01-08 - Rating: 5)

    Matt Eilertson was professional, informative, and overall good energy.

  • Review 140 (2024-12-27 - Rating: 5)

    Very helpful and answered all my questions. Highly recommend!

  • Review 141 (2024-07-31 - Rating: 5)

    Josh Allen was professional and efficiently did the checkup on my AC unit. He recommended the new filters and cleaning.

  • Review 142 (2024-05-17 - Rating: 5)

    Mike and his partner Nate is very very professional mechanics. Theyre polite, knowledge and good conversation list. They explained what they were doing in great details with dont great suggestions. Awesome 😎😎

  • Review 143 (2024-12-09 - Rating: 5)

    Nathan Conrad was a great communicator and work independently. Awesome job !!!

  • Review 144 (2024-12-23 - Rating: 5)

    Tony Metcalf was very nice and told me that he could not get a part for the water leak on my furnace. He suggested that I try Flex Seal to stop the leak.

  • Review 145 (2024-12-31 - Rating: 5)

    Tony did a great job and was honest and helpful.

  • Review 146 (2024-11-16 - Rating: 5)

    Great technician. Knew exactly what to fix. Would definitely like to see him again if we have any further issues.

  • Review 147 (2024-07-22 - Rating: 5)

    Josh was courteous and well informed. He helped with a minor fix as well as confirmed for me what I knew was coming in the near future. I would recommend Josh.

  • Review 148 (2024-12-13 - Rating: 5)

    He made sure our heart was back on before leaving. He helped us avoid the problem in the future.

  • Review 149 (2024-05-29 - Rating: 5)

    Required service on an AC unit not starting. They arrived during the scheduled time window. Completed work quickly and clearly explained the cause. We haven’t had to run the AC unit for an extended period so I can’t give a final verdict on the result of the repair. So far so good.

  • Review 150 (2024-07-11 - Rating: 5)

    Nathan was very professional and thorough in his inspection of my furnace/AC.He took the time to explain everything to me and was able to answer all my questions. A pleasure to work with!

  • Review 151 (2024-11-15 - Rating: 5)

    Tony is the best. Knowledgable and always answers all my questions (I usually have many). I love having the same person come out who remembers our home and us.

  • Review 152 (2024-07-23 - Rating: 5)

    Josh has helped me out three different times now. His manner is very kind and pleasant. He is sharp, fast and answered all my questions well.

  • Review 153 (2024-06-20 - Rating: 5)

    I’m had Professional Mechanical out to replace our water softener. They were fairly priced, and surpassed our expectations. I would recommend and use them again! Thanks guys!

  • Review 154 (2024-05-22 - Rating: 5)

    Nathan made sure we were safe on our home and ran several tests to ensure there was not carbon monoxide issues. He went above and beyond and was kind and courteous. 5 stars!!

  • Review 155 (2024-10-17 - Rating: 5)

    Came out to do an estimate and ended up completing the job in 45 minutes! Friendly and helpful.

  • Review 156 (2024-11-22 - Rating: 5)

    Tony did a great job. He replaced a broken thermostat. Works great now.

  • Review 157 (2024-01-20 - Rating: 5)

    My Furnace just recently lost heat, and it was 48 degrees in my house, when I woke up. Unfortunately it was 7 degrees outside too. I knew this was bad. Fortunately, for me… this company was super fast to send someone out to help, the same day.The first technician Ryan R, had arrived. He was very polite and communicative the whole time he was here. He found out what the problem was, less than 2 minutes of looking at my furnace. He went to his van, and unfortunately he didn’t have the right part to replace. Which is totally understandable! He ordered the correct part right away. Unfortunately that part was too far to drive to, before that company closed, since this was later In The afternoon.The part was going to be available right away in the morning anyways. Though, Ryan was still determined to get me that part, that same day. Ryan drove to another place about 20 minutes away, but unfortunately it was still the wrong part. But it still shows that Ryan really values his job, and does everything he can to solve any clients home problems.The next morning, another technician, named Josh A had arrived. He came with the part, that was ordered the previous day. Josh was very quick to repair the part. I was currently at work while he was at my home. Josh had called me, to let me know everything was up to par!I had a few space heaters running, for a temporary solution. While I was on the phone with Josh , he respectfully helped me turn them off. Since, I didn’t want them running for the next 8 hours- while I’m at work.Overall, This company had been easy to work with, and very efficient. There was no mess left behind. Very respectful workers. Thank you!

  • Review 158 (2024-08-13 - Rating: 5)

    Great customer service! Ryan was super helpful, very thorough and professional.

  • Review 159 (2024-07-08 - Rating: 5)

    Came out and repaired my A/C very promptly. Answered all my questions without issue and was awesome to work with. Thanks Tony Gangner for excellent service.

  • Review 160 (2024-10-22 - Rating: 5)

    Josh Allen was great today! Very kind, very knowledgeable and professional! He gave us the info we needed and options. Thanks, Josh!

  • Review 161 (2024-05-30 - Rating: 5)

    After the my experience with the first technician left much to be desired, I called to say as much. Stacy was helpful in dispatching a second technician, Michael, who was 100 times better and did an excellent job ensuring my issue was properly acknowledged and addressed. Thank you!

  • Review 162 (2024-02-29 - Rating: 5)

    Technician Josh Allen was professional, respectful, right on time, analyzed and completed a furnace repair quickly and competently. I was very pleased with the service. In addition, coordinator Sabrina took my call and got Josh to my location within an hour. Much appreciated!

  • Review 163 (2024-04-06 - Rating: 5)

    Nathan Conrad was excellent. He kept us advised of when he would arrive during the 4-hr. window. He was friendly, efficient, polite and fast; and he explained what he was doing while he worked. He checked out several things to determine condition of the furnance. We were thoroughly satisfied with Nathan and the entire service process.

  • Review 164 (2024-03-27 - Rating: 5)

    Nate was so helpful, friendly, and honest. I appreciate how efficient he was while maintaining a positive attitude and conversation. I can tell Nate is a great person to have on the team and I hope everyone who uses this company gets the same quality of service we got. Thank you Nate!

  • Review 165 (2024-09-09 - Rating: 5)

    He shared all he could tell me if I ever run into the problem again. Top notch service give him 10⭐️

  • Review 166 (2024-06-25 - Rating: 5)

    The guys did a great job. Install looks great. Everything’s working. They walked us through the system and left our place so you couldn’t even tell they were here.

  • Review 167 (2024-12-31 - Rating: 5)

    Robert did a great job- efficient and quick.

  • Review 168 (2024-12-19 - Rating: 5)

    Nathan- excellent customer service. Service plus should use professional mechanical all the time!

  • Review 169 (2023-11-01 - Rating: 5)

    Weve had both Josh and Tony on service calls for our furnace and both have been extremely delightful to interface with. They are professional, respectful, efficient, and explained the situation to us in laymans terms. We have been extremely happy with Professional Mechanical Services overall, as they also worked on our air conditioner in the summer. Well-run business. Love the communications (phone calls, emails, texts) to ensure we are informed about their arrival. Highly recommend them!

  • Review 170 (2024-02-29 - Rating: 5)

    The technician, Michael, was very helpful and professional, he did some testing of the components and was able to diagnose the faulty part on my water heater. He also gave me great advise on maintenance and helped me order new parts as my water heater was still under warranty. Im very happy with the work he did.

  • Review 171 (2024-11-24 - Rating: 5)

    Wonderful! Informative! Checked several things. All good. You have a great employee!!

  • Review 172 (2024-12-06 - Rating: 5)

    Thank you for being very understanding and for explaining the situation thoroughly. Excellent service

  • Review 173 (2024-02-12 - Rating: 5)

    Ryan was very informative and pleasant. Tristan, Chaz, and Josh are the best. Very friendly and knowledgeable! Highly recommend this company! Tony was out to look at the water heater. He did a great job!

  • Review 174 (2024-02-28 - Rating: 5)

    Jesse and Tristan from professional mechanical services did an excellent job, installing my new furnace and air conditioner today. They came within the scheduled timeframe and were very professional and efficient in completing the job in a very timely manner. They were very tidy,…there was no mess left behind. They were helpful in explaining the new equipment and answering my questions. I would highly recommend them.

  • Review 175 (2024-04-10 - Rating: 5)

    Mike was great - not only did he fix the problem at hand, but he also talked me through other unrelated issues on which I had questions. He was very friendly, helpful, and generous with his time.

  • Review 176 (2024-06-25 - Rating: 5)

    Josh came to our house today to fix our A/C and did a fantastic job. He communicated every step he performed and went way above and beyond. Thanks Josh.

  • Review 177 (2024-10-16 - Rating: 5)

    Ryan was professional, efficient and willing to do some education on how to spot trouble with my furnace.

  • Review 178 (2024-06-24 - Rating: 5)

    Professional, on time, checked all drains and made sure every drain was working. He was frieldly and communicated very well. Five stars for him and Proffesional Mechanical Services.

  • Review 179 (2024-10-01 - Rating: 5)

    Friendly people. They arrived quickly and did a great job. Highly recommend 👌

  • Review 180 (2024-04-08 - Rating: 5)

    Tony is great. 2nd experience with him and so happy both times. Personable, friendly, efficient, and eager to share information and suggestions about maintenance. I sincerely appreciated learning more about my furnace maintenance from him. Gratefully appreciate him. Thank you tony!

  • Review 181 (2024-12-30 - Rating: 5)

    I would highly recommend this company, and to be more specific I’d request Josh if possible. My furnace had been down for one week, four different companies before Josh got involved. He was literally in and out in 5 minutes with the problem fixed. Now that’s what I call top tier service. And yes you heard that right. Four different companies prior josh all saying, I needed to buy a new furnace, it was unfixable ect…. Then I called professional mechanics at 8:30am gave me a window of 10am to 2pm Josh was here at 10am on the dot. Literally walking out of the door with the problem fixed by 10:07am. Absolutely amazing. So trust me when I say, this is definitely the company to go with for your furnace needs.Great job Josh.

  • Review 182 (2024-09-19 - Rating: 5)

    Michael and Rodney arrived on time. Very nice and professional. Put up with our 3 nosey cats. Inspected the furnace in a timely manner. Thank you!!

  • Review 183 (2024-06-06 - Rating: 5)

    The tech was within the time window and called and texted before arriving. Once there quickly figured out the problem and resolved my issue and less than a half hour later was on the way to the next job. Professional, tidy, 100 percent happy, if you need service give them a call.

  • Review 184 (2024-09-23 - Rating: 5)

    Josh was very helpful and knowledgeable and not too forget nice!

  • Review 185 (2025-01-08 - Rating: 5)

    Josh Allen was great. Great communicator.

  • Review 186 (2024-06-21 - Rating: 5)

    Tony Medcalf did a really great job. Blew out the plug in my condenser pipe, checked for leaks and flush it. Also gave tips of preventing future plugs.

  • Review 187 (2024-02-20 - Rating: 5)

    Josh Allen the technician was prompt, called ahead, he was professional, courteous and kind. He listened to my concerns, called with questions and left a detailed receipt for me. I cant say enough how pleased I am with his service. Also Stacie at the shop was more than kind and helpful as well. I wouldnt use anyone else! Above the top customer service!!

  • Review 188 (2024-10-04 - Rating: 5)

    Besides doing inspection, Tony also told me about the warranty provided by the producer of my furnace, and give some suggestions about heat exchanger

  • Review 189 (2024-10-15 - Rating: 5)

    Great customer service very knowledgeable about his work and corrected the problem kudos

  • Review 190 (2024-03-27 - Rating: 5)

    Nathan was super helpful and quite knowledgeable. He walked me through troubleshooting process and explained how he fixed the problem. I feel like I understood more about my furnace and appreciate his patience.

  • Review 191 (2024-11-15 - Rating: 5)

    Great service. Knowledgeable and helpful in explaining issues. Highly recommend!!

  • Review 192 (2024-06-26 - Rating: 5)

    Awesome service! Nathan was very knowledgeable, helpful, kind and efficient. I am grateful for such great service. Thank you so much.

  • Review 193 (2024-07-31 - Rating: 5)

    Absolutely outstanding!!! Professional, knowledgeable, compassionate and positive!! Al will be my first call for forever going forward!

  • Review 194 (2024-12-06 - Rating: 5)

    Ryan was very knowledgeable, thorough and a pleasure to work with.

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