Mark Allen Plumbing, Heating & Cooling

Located in Bethel park, Pennsylvania

Address: 4905 Library Rd, Bethel Park, PA 15102, United States

Phone: +1 412-833-6304

Rating: 4.8

Services

On-site services
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Mark Allen was great! On a Google search to get a plumber out sooner than later, I saw they had already had great reviews. The first time I called they were able to come out same day. We had to have quite a bit of work done and needing to go through our homeowners insurance. They were able to have a crew come out timely and get the work done within a week. Josh was very knowledgeable and honest when it came to explaining the work needed, cost, and best practices in handling the insurance company for the work needed. Josh, Luke, and another employee (sorry I didn’t catch his name) worked hard and proficiently. All very professional, polite, and had great communication with us throughout the process. I highly recommend Mark Allen!

Review 2 (2024-10-09 - Rating: 5)
I needed a new hot water tank, expansion tank, and pressure regulator valve installed on an older residence. I also wanted a furnace checkup ahead of winter. I called for a quote and they came to check things out. They gave a me a solid price on the spot and there was no weirdness about the price potentially changing down the line.I experienced a quick turn around time, and the work looks quality. They were very informative and professional while onsite, I would work with these guys again.

Review 3 (2024-11-24 - Rating: 5)
I just want to say how happy I was for the service I received from Will at Marc Allen for servicing my furnace on 11/23/24 that suddenly quit working. He came out quickly. He answered all my questions I had about the repair etc. He was very efficient, polite and courteous. I’ll be using this company for all future needs. Great work Will and thank you so much!!

Review 4 (2025-01-01 - Rating: 5)
Mark Allen staff was on time, courteous, knowledgeable, and took time to discuss other related HVAC issues that he wanted to make sure we were aware of. Highly recommend! Great service for a very good price.

Review 5 (2024-10-21 - Rating: 5)
My water heater busted and it was shooting out water all over the place. The Mark Allen guy got there fast and shut the water off. They installed the new one the next day. Fast efficient and friendly. I recommend them highly.

Review 6 (2024-12-23 - Rating: 5)
I called Mark Allen 2 days before Christmas with a leak due to frozen copper pipes that split. They came the day I called and actually were 90 minutes earlier than the scheduled time. Woo hoo! Although there was a price uplift because of the expedited nature of the request, the problem was solved in about 30 minutes. Zach was the plumber who arrived. He was courteous, knowledgeable, professional, and efficient. No other plumber--not even my usual one--could assist me same day regardless of cost. I couldnt use my water and had lots of cooking and baking to complete. Kudos to Mark Allen and Zach!

Review 7 (2024-12-02 - Rating: 5)
Mark came to us as a late afternoon emergency call. He was to our house within 45 minutes and he was very professional and very helpful. He helped resolved the problem quickly and efficiently. We will use this company again and again for all our home issues. 5 stars, would highly recommend!

Review 8 (2024-10-24 - Rating: 5)
Immediately followed up on request for quote and Bill came out to do the estimate the next day. He was very knowledgeable and polite and gave us to options two choose from. He scheduled service for the next day and Jason came out to do the work and he did a great job!! I would give them both 10 stars if I could. Would definitely recommend to everyone. Will be my go to for any services needed in the future.

Review 9 (2024-12-03 - Rating: 5)
This company is wonderful!!! We had a terrible emergency situation with raw sewage floating in our basement. From the first contact, with a very compassionate receptionist, to the actual treatment of the problem everyone was great! They came out immediately!!!! They fixed the problem and the cost was extremely fair. I will definitely call them again if we have future issues. Highly recommend!!!

Review 10 (2024-12-30 - Rating: 5)
Thank you all Sandy, Mike, Jesse & Alex; it was my pleasure to have you replace my old water heater & listen to my future rebuild plan. Thank you most of all for your kindness & understanding.Bright Blessings to you all in the new year.

Review 11 (2024-11-20 - Rating: 5)
Have been using Mark Allen Plumbing for years. I have been very pleased with the service they have given me. They are very prompt, very thorough and their pricing is very reasonable. I have two furnaces in my building that they take very good care of. I recommend them highly .

Review 12 (2024-12-23 - Rating: 5)
The Mark Allen Team did a great job repairing and replacing some of our 1937 vintage fixtures! Zach did a great job and I’d confidently recommend them to others!

Review 13 (2024-10-23 - Rating: 5)
Josh from Mark Allen did a wonderful job giving our furnace a tune up. He walked me through all of the ins and outs of our system (we recently purchased our quirky, slightly older home), and he was extremely courteous and professional. Very pleased with my service and happy to have Mark Allen send someone out in the spring to do the same for our A/C.

Review 14 (2024-12-16 - Rating: 5)
I had an appointment for a furnace check with another heating company for November and they called the day before my appointment to tell me they had to reschedule for January. I immediately called Mark Allen and had an appointment within a very reasonable amount of time. Josh was on time, very professional and friendly, and did a complete check on the entire heating system. Mark Allen is the company I will be using for all of our future heating and cooling needs.

Review 15 (2024-10-03 - Rating: 5)
Ive never written an online review before, but Mike Thomas and his team earned my respect and trust with their skill, responsiveness, professionalism, and honesty, which are too uncommon. When we identified an exterior water leak, they were more responsive with their bids and start time than their competitors and beat them on price. As the unknowns and complications of resolving an underground leak were worked through, the team communicated through it all and held to our original agreement. Thank you for helping us with a messy situation. When I need plumbing services again, I’m confident Mark Allen Plumbing & Heating will give me straight talk, a fair bid, and quality workmanship.

Review 16 (2024-09-17 - Rating: 5)
So we had an odd problem with are a/c unit. It would work fine until the outside temperature would go over 85 degrees, then it would trip the high pressure shutoff and we would have to shut off the breaker and restart it. Some times we had to do this several times until the temperature would go down below 85 degree. The Mark Allen team came out and spent a lot of time testing and diagnosing the problem. They came to the conclusion that the pump was not functioning properly. The unit was only about 4 yrs old and they were able to get the pump covered under warranty. Saved us some money. So far so good the unit is functioning as it should. His team was courtesy and respectful and appeared to be very knowledgeable. I hope that we dont have any more heating and air-conditioning needs, but if we do Mark Allen will be who we call!

Review 17 (2024-08-15 - Rating: 5)
The folks at Mark Allen did a great job replacing our old water heater with a new tankless model. Super prompt service, communicative, and they did great work. Look forward to booking them again if we have future plumbing needs!

Review 18 (2024-08-09 - Rating: 5)
The Mark Allen people were professional, so responsive and provided good service. They were blessed to send someone and fix our a/c same day. We have used them in the past & have always been happy with employees and the services provided. Not cheap, but not overpriced either. Im happy to pay a fair price for good service.

Review 19 (2024-09-25 - Rating: 5)
I was on the look for a reputable and high quality HVAC company… This is when I found Mark Allen. Not only were they on time but they were extremely knowledgeable and informative. If you are in the market for a quality and reputable company then look no further than Mark Allen plumbing heating & air conditioning!

Review 20 (2024-09-04 - Rating: 5)
The guys showed up quick to handle my emergency and took care of my issues without any issues. They even fixed my hose bib as a courtesy which they didnt have to do. Very reasonable pricing too, beat out my other estimates and did great work too. Very happy I chose these guys!

Review 21 (2024-12-17 - Rating: 5)
They conducted our sewer line camera test and inspected our HVAC system for our prospective new home. They were very thorough and great to work with. Would recommend their services to others and intend on reaching out to them again for plumbing and HVAC needs.

Review 22 (2024-07-19 - Rating: 5)
We are very happy to do business with Mark Allen. We heard from others that they were reputable and had fair pricing and gave them a call when other places wouldn’t see us for days. When it comes to HVAC timely service means a lot. In the past year they have replaced our furnace and our air conditioner and in both instances they did a wonderful job, they were courteous and were respectful of our home. Very glad that we called them when we did.

Review 23 (2024-08-28 - Rating: 5)
I’m so glad I called Mark Allen Plumbing for my recent issues at my house. They treated my situation profressionally, urgently, and updated me throughout the whole process. I honestly cannot say enough good things about everyone I worked with including Mike, Matt, and Josh. If you have a need, call them and you won’t regret it.

Review 24 (2024-12-16 - Rating: 5)
Had a very tricky boiler issue that the team of plumbers worked to resolve. They were very responsive and came back a few times to answer all of my questions. Highly recommend for quality service and fair pricing.

Review 25 (2024-12-04 - Rating: 5)
Freezing weather with no heat and an elderly resident. Mark Allen provided fast, responsive, expert service, with good communication though not inexpensive. The right call when you need it now.

Review 26 (2024-09-04 - Rating: 5)
The Mark Allen team provides quality customer care. Tony is very knowledgeable serviced heat and AC to perfection. He answered all questions and provided us with options to meet the need. Thank you! Michele and Bernie

Review 27 (2024-10-13 - Rating: 5)
Overall, I was very happy with everything! They identified the leak, repaired it, told me what to do to remedy some of the other situations caused by the leak (wet wood and what not), and pointed out to me where a leak might be starting in another place on the pipe so that I can get it repaired before it gets too bad. The, what I call, “through the door fee” is much lower than most plumbers.

Review 28 (2024-11-20 - Rating: 5)
Highly satisfied with Mark Allen Plumbing. Plumber arrived at specified time. He immediately began to determine cause and corrected the problem in less than an hour. Bill was quoted amount. What more could you expect?

Review 29 (2024-07-04 - Rating: 5)
This is a class act company. We heard about them from our son, who highly praised their work. The workers were friendly and meticulous in their work AND their clean up. They took care of several plumbing issues and didnt inconvenience us in any way. We would definitely recommend Mark Allen Plumbing, Heating and Cooling, and plan to use them again in the future.

Review 30 (2024-09-20 - Rating: 5)
Had to replace a toilet and Mike made the process so easy! Within 10 minutes a new toilet was delivered and installed so quickly. Mike and the team were incredibly professional!

Review 31 (2024-07-26 - Rating: 5)
Called at 9:30 in the am. Tech was here at 2 pm. Work took under an hour and now the home is cooling offTony was very helpful and diagnosed the problem in under 5 minutes. I will be keeping Mark Allen as a preferred service provider and will recommend to anyone who asks if I know an HVAC company.

Review 32 (2024-07-13 - Rating: 5)
Very pleased with the service I received. We had a plumbing emergency and they arrived within 30 minutes, and replaced a water heater the next day. While I wished we didnt need to have work done, we have peace of mind that it was done well and we dont have to worry about it. Highly recommend.

Review 33 (2024-08-08 - Rating: 5)
I had a wonderful experience with Mark Allens Plumbing service. The worker came, put on shoe covers, fixed my problem then answered all of my questions. He was very professional and courteous!

Review 34 (2024-11-19 - Rating: 5)
From scheduling to work completion everything was done in a timely manner. Communication was great, and our new water heater works as expected.

Review 35 (2024-11-12 - Rating: 5)
Another company told me I needed a new boiler and $8k worth of work. Mark Allen fixed the issue in a $110 service call. Thank you!!!

Review 36 (2024-07-13 - Rating: 5)
The guys were great! They very fast and very professional. My ac was broken during one of the hottest days of the summer and they had me up and running in no time! Will definitely use again in the future if another issue arises.

Review 37 (2024-05-09 - Rating: 5)
Josh showed up an hour early. He was very nice and explained things what he was doing with my maintenance on my air conditioner and will hope to see him in the fall to do my furnace maintenance.He recommended to replace a part. Mark Allen company has a reasonable cost compared to other places I checked. Thank you!

Review 38 (2024-06-01 - Rating: 5)
I had major plumbing issues. Alex came and promised us 2 1/2 days to complete. Matt and Alex worked on our problems and they were amazing. Work was completed just as they said in 2 1/2 days. They kept us informed of their progress. Cleaned everything after they were completed and made sure all plumbing worked well. Could not have. asked for any better service. Alex and Matt are the best.

Review 39 (2024-06-06 - Rating: 5)
Very grateful for Mark Allen Heating & Plumbing. I noticed my home was getting warmer despite the AC being turned on. I called at 12:55 to request an appointment, and by 1:45, I had a technician at my home and the issue with my AC unit was fixed. The full process was very transparent, and I ended up needing a new part. The process to fix it and the cost was all provided, and the technician, Tony was very kind. I’d definitely recommend this company to anyone looking to have their AC serviced.

Review 40 (2022-01-14 - Rating: 5)
The furnace install was good, the installer cut a large whole for the filter box and the furnace had to be patched to cover the excess opening. I am not as concerned about the opening mistake as I am about the filter box.I am concerned with the filter box they installed, it is for the left side of the furnace not the right, so the installer forced the filter cage (American Standard Perfect Fit filter box) into the filter box and cut a piece of the handle out to make the door close. I replaced the 8 merv media with a 13 merv and found the issues. I had to use a flat blade to get the filter back into the box.I have emailed Mark Allen as to the issue and waiting for their response to corrective action of installing the AprilAire I was originally quoted.I will update my review with their response. I am giving a 3 star but will up to 4 star if the filter box is replaced with the correct one.Update 1/10/22: Mark Allen called me and he will replace the filter box with a AprilAir as quoted by the end of the week. He called me at 8am the next day after I wrote the email (it was on a Sunday when I emailed them). I am impressed with Marks response and timing!Update 1/14/22: Mark Allen employees installed the AprilAire filter box as promised. I have updated my rating to 5 stars.

Review 41 (2024-07-03 - Rating: 5)
Tony was great! We had a complex, challenging issue to repair our a/c on a 90+ degree day. He could have thrown in the towel and said the system needed replaced and left for the day, or charged us way more and installed a new one. But he stuck with it and repaired all of the issues. We truly appreciate his hard work and honesty. We’ll be referring this company for sure!

Review 42 (2024-07-20 - Rating: 5)
Mark and his team have been my go to for all my Plumbing and Heating needs for over 20 years ! They are all professional and the best in Bethel Park, Pittsburgh area. Just loving our new air conditioner. Thank you again !!!

Review 43 (2024-09-26 - Rating: 5)
Very professional and personable. Let me know everything he was doing as well as what the cost would be to replace it. This company had very nice and professional employees and have always had good experiences. Thank you for your service.

Review 44 (2024-12-22 - Rating: 5)
I’ve had two different techs help with my HVAC system so far, and they’ve been both incredibly thorough and patient with my questions. Not worried at all about future service.

Review 45 (2024-05-30 - Rating: 5)
Alex came and guaranteed they could solve all of my plumbing issues in 2 1/2 days.Matt and Alex were extremely professional and did an amazing job. I couldnt be any happier with the work that they did.I recommend that you call Mark Allen when you need plumbing work done.

Review 46 (2024-10-31 - Rating: 5)
Mark Allen is the only company we use for our furnace and air. We love how we pay monthly fee and do not pay when they come out for yearly service

Review 47 (2024-05-21 - Rating: 5)
Our air conditioner went out, obviously on one of the warmer days of the year so far. Within about an hour of calling Mark Allen I got a call that someone was on the way to get us fixed up. Can’t say enough good about Tony B. He did a fantastic job!! Very knowledgeable, professional and personable. He even went out of his way to make sure I understood what the problem was and what needed to be done to fix it. I will definitely be recommending Mark Allen to anyone I know. Thanks again!!

Review 48 (2024-03-05 - Rating: 4)
Mark Allen plumbing was responsive on a weekend and was able to get someone out to work on our issue timely. While there were some questions about what we were charged for the work, they were able to rectify my concerns quickly and ensured a fair price for the work performed. I appreciated their customer service and responsiveness.

Review 49 (2024-06-22 - Rating: 5)
Our home central AC stopped working last night (Friday) after business hours, and I thought would have to wait until Monday for soonest repair while we went to a motel. We are elderly and have medical issues. I called Mark Allen Heating & Cooling and left a message. At 7:00am Saturday morning I received a call to schedule an appt. for same morning. Tony arrived at 10:45, diagnosed the problem (capacitor), fixed it, and made sure the system was working properly again. Tony was friendly, knew what he was doing, ask me questions and answered my questions. By 11:45 Tony left and we have AC. I am thankful to God for answering our prayer for help and for Mark Allen H&C being the feet to those prayers. Very good & responsive company!!! Grateful for them. Bob

Review 50 (2024-03-08 - Rating: 5)
Thank you very much for coming out on such short notice. It was greatly appreciated and I am very happy with the service that was provided to us. I called, and two hours later a plumber showed up and fixed my water line leak to my refrigerator. The plumber also pointed out other things that need to be fixed as well. He did a wonderful job! Thank you Mark Allen Company!

Review 51 (2024-06-27 - Rating: 5)
I would highly recommend Mark for any plumbing or heating jobs. I called to get and estimate on a new condenser. Josh came out and tested the capacitor. He said all I needed was a $300 part. He could have sold me an expensive condenser but saved me thousands of dollars. Highly recommended!!

Review 52 (2024-05-30 - Rating: 5)
Great response in an emergency. My water heater quit working, they were there even before the estimated time to diagnose the issue. Offered great advise and had a new one ordered and installed within 2 days. You guys are awesome 👌 👏 👍.

Review 53 (2024-04-29 - Rating: 5)
Zach was a great technician. We needed an install over the weekend, and he was able to get out to our house quickly. He talked us through the process and he did a fairly quick install (for our power going out at the exact same time), all while being professional. We would recommend using Mark Allen and we plan on using them in the future.

Review 54 (2024-11-22 - Rating: 5)
The team is very professional, honest, and efficient. I was very happy they were able to see me the day I needed help.Highly recommend!

Review 55 (2024-05-23 - Rating: 5)
Called and got same day service. The lady who scheduled the appointment was easy to talk to. Tony was friendly, knowledgeable, and had the central air blowing cold in no time! A little bit pricy service for what it was, but all around the service was quick for my tenants & I always appreciate efficient service. Thanks again

Review 56 (2021-01-21 - Rating: 5)
Very quick response and a very polite and professional team. I asked them about replacing and moving a water heater. They recommended a new tankless heater that is the size of a suitcase. The install was a lot of work...but well worth it. I now have unlimited hot water, and with the recirculator, I no longer have to run out gallons of water just to get to the hot water! Thanks guys. I have some more jobs on the way!!!!

Review 57 (2024-06-24 - Rating: 5)
They came to look at my air conditioning the next day, which was more than I can say for some of the competitors who never called back. The technician was very good and explained exactly what the issue was and also explained some parts that were nearing the end of their life, but we’re still functional overall I plan on using them again when needed great customer service.

Review 58 (2024-10-24 - Rating: 5)
I had two very professional and knowledgeable men install both my furnace and hot water tank. They arrived on time and had the courteous to call when on the way. They worked very hard and kept me informed throughout the day on what they were doing They reviewed everything with me before leaving. I highly recommend their services.

Review 59 (2024-06-22 - Rating: 5)
UPDATE: Wow! Two hours after the plumber left I submitted my review below. The manager Mike saw it and called 15 minutes after I left it to make things right! That level of customer service is unheard of! Hes coming to redo the plumbing appointment even though I just signed with a different company for the new a/c unit 30 minutes ago. He said that plumber was being terminated anyway, and he apologized profusely. Mike had helped me with a little issue over the phone, (after hours even), two years ago and wouldnt even charge me. That combined with their outstanding reviews and ratings online is why I called them yesterday, so I fully expect this apt to go well. One bad employee with whom they are talking action shouldnt bring the whole company down. And while my review below is 100% accurate, I have changed my rating and would still highly recommend Mark Allen Heating & Plumbing.Original Review:I just got a quote this morning for a new a/c unit to replace mine that just died. That guy Zack was fantastic & was super pleasant.However, two hours later I had their plumber Alex out to give me a quote to install my new WaterDrop reverse osmosis unit. That guy was terrible. Hes starts off by telling me hes been a plumber for 15 years but never even heard of WaterDrop, (which is the #1 brand on the market), so that made me question his competence. He kept talking super, super loudly even though I repeatedly asked him to talk softer because Ive got a brain injury from being hit by a car while running and loud sounds are painful. And he talked overtop of me constantly, interrupting me literally every single time I tried to finish the same sentence that I never did get to say (and no, I dont talk slowly or incoherently because of my prior head injury). When I made the appointment I told them the brand of my reverse osmosis and that I wanted it also connected to a pot filler, and if possible, also the frig. WaterDrop even provides a diagram and parts for how to split it, but the guy insisted it wouldnt work. I understand the flow might be reduced to the pot filler, and told him Im fine with that although Id bought the WaterDrop pressurized mini tank for this unit that is specifically for that purpose so that shouldnt happen.Then he started pressuring me to buy a whole house unit that they sell because he said he just didnt want to install mine. Thats pretty shady. Plus I cant because I already bought the WaterDrop & the return window has passed, plus I dont want and cant afford a whole house unit. I had done a lot of research, and I bought the one I wanted.He just was plain offensive and made every attempt to swindle me into buying a big, expensive unit that they sell instead of installing mine. This shows a lack of integrity and is a very bad reflection on this company. As a result, Im no longer inclined to buy the a/c unit from them, either. Very disappointing.

Review 60 (2024-06-19 - Rating: 5)
Tony was able to quickly identify the problem and complete the repair. He was courteous and informative with overall prognosis. He fixed only what was needed....explaining in detail....and was upfront and exact with pricing!Happy to find a good honest HVAC

Review 61 (2024-11-15 - Rating: 5)
Company was great to deal with and they were available the next day to help us with a furnace problem, which turned out to be an easy fix. A++

Review 62 (2024-05-16 - Rating: 5)
Scheduling was friendly, courteous and prompt. Alex the plumber was outgoing, friendly, knowledgable and found the issue I had in minutes. The repair was made in short order and he cleaned up before he left! I would use Mark Allen plumbing anytime I have a plumbing issue in the future as the experience warranted 5 stars.

Review 63 (2024-06-23 - Rating: 5)
I called on a Saturday, and we were able to have our AC system inspected the next day. Tony was very professional and took time to explain the problem to me. So glad he was able to help us during the heat wave!

Review 64 (2024-05-21 - Rating: 5)
I typically dont do reviews.. yet I rely on them when Im in a pinch and need a contractor/trades man. And they (M/A Plumbing) deserve a review. I cant recommend the entire company... but I can recommend Alex from Mark Allen Plumbing. Thats only fair as the company is only as good as their field reps. Obviously I had a plumbing issue. I searched.. much like everyone else... found Mark Allen along with some other contractors with high ratings in my area and figured Id give them a call. Pleasantly surprised with the cordial reception and the professionalism. Thats mainly due to Kaci and her responsiveness. Alex called to confirm time of arrival and was actually early. He knows his stuff... and I know he was like not another question... but he answered all of my questions and expanded on the subject. That was really appreciated. The end result... I had a plumbing issue. I called M/A plumbing. I was fortunate enough to have Alex as my tech. He diagnosed, gave me an estimate, fixed the issue and answered all of my many questions without the least bit of enough already. Thats about the best I can say regarding M/A plumbing. Its not really about the company but about the techs the come onsite. And fortunately for me... I got a great tech coming into my home and fixed the issue/leak. Props. Ill be using them again... hoping it wont be for a long tine!

Review 65 (2024-11-14 - Rating: 5)
For any plumbing and HvAC issues we have had...they are very professional and the pricing is very reasonable.

Review 66 (2024-07-22 - Rating: 5)
Mark Allen reaches out to me to service my AC and heating system. They make sure everything is working properly and even teach me a few things. They have always been polite, caring and want to make sure you’re happy. I recommend them highly

Review 67 (2024-12-02 - Rating: 5)
While doing work at my neighbors house, one of the employees accidentally ran over my mailbox. This was reported to me immediately and the employee was very apologetic about the situation. I was give contact information to report the incident. Upon doing so I was surprised to find out the employee had already reported the incident and they were awaiting my call.Communication was excellent during the entire process. After some uncontrollable delays my mailbox was repaired. The work was done so well that neither my wife or I had realized it had been completed. Thank you John M. for the excellent experience.After the situation above my wife and I decided to try their HVAC maintenance program. The technicians arrived on time and were very polite and professional. They fully reviewed the work preformed during the visit and clearly stated the condition of my HVAC system. My wife and I now feel very comfortable our system will preform at its peak capability during the upcoming winter season. Thank you for making this experience better than the first.Update from service performed 4/5/23Another excellent experience with this company. The techs that performed the check up on my AC unit were excellent. They were both professional and courteous during their visit to my home. I was given a full explanation of the service during the process. They caught a capacitor that was starting to go bad and were able to replace it while on site. This gives my wife and I piece of mind that our equipment with run flawlessly all summer long. It was also nice to see a seasoned employee provide on-the-job training for a newer employee he was working with. Thank you and your employees for what you do and how you conduct business.Update 9/3/24Another excellent service from Mark Allen. Had my AC system check up performed. The employee arrived on time and throughly checked my system. He kept me well informed on what he was doing and reported back the overall state of the system. All ended well and my wife and I have piece of mind that the system is running at peak performance.Update 12/2/24Excellent as usual.PM service preformed on my furnace. The tech arrived on time and kept my wife and I well informed during the entire process. He provided a detailed report of the overall condition of my unit before ending the service call. Once again we have piece of mind that our unit will run efficiently this winter.

Review 68 (2024-12-15 - Rating: 5)
Your staff is the most professional group I have ever dealt with…,and friendly and accomplished. What CB more could a customer ask for?

Review 69 (2024-01-15 - Rating: 5)
My furnace wasn’t functioning properly…on a weekend…right before an arctic blast. Called Mark Allen and Josh was here in a little over an hour. We thought it was fixed, but it started blowing cold air again. He immediate came back and found the problem. Little did we know there were two issues. Josh was amazing. Professional, friendly, courteous and he remembered my dogs’ names. That is no easy feat in itself as I have four dogs. I highly recommend Mark Allen.

Review 70 (2024-04-05 - Rating: 5)
Another flood and another call to Mark Allen. Thank goodness for them. Zach and his crew came out and replaced our hot water heater quickly and efficiently. Weve used them many times for many different jobs and are always pleased.

Review 71 (2024-04-13 - Rating: 5)
Mark Allen was great. They sent Tony out to do clean and checks on my rental brought things to my attention I never noticed, fixed all my issues and the prices were fair. I would definitely recommend them.

Review 72 (2024-05-03 - Rating: 5)
Excellent experience with the installers and installation. Very professional. Extremely satisfied with my new boiler furnace.

Review 73 (2024-05-17 - Rating: 5)
Mark Allen plumbing was great. They quickly arrived to my aid on a Saturday afternoon with 1 hour. Mike was great! Very knowledgeable and very attentive to all of my questions. Thanks!

Review 74 (2024-04-03 - Rating: 5)
The plumber that came to my house - Alex-was totally knowledgeable and professional and very proficient !! He totally explained the situation and what should be done. Thank you Alex. I will definitely recommend Mark Allen plumbing to anyone that needs a plumber. I appreciate Mark Allen plumbing having very competent employees. Thank you very much

Review 75 (2024-12-13 - Rating: 5)
Mark Allen plumbing continues to set the standard for quality service and repair. The main water valve inside my home was leaking. They came out the same day and replaced the valve and a few other items that were worn out. I highly recommend Mark Allen for your plumbing and hvac needs. Next, the bathtub spigot was dripping continuously. They came out at the date and time promised and replaced what was necessary. This company is top notch!

Review 76 (2024-05-02 - Rating: 5)
They were quick and efficient at getting out to our property after our water heater went out to get us a quote, and parts for installation. Went through lots of information and answered our questions on pros-cons of the various systems we could replace with instead of just replacing our old system with the same thing. Highly recommend.

Review 77 (2024-08-20 - Rating: 5)
Mark Allen has been great and definitely went the extra mile to make sure my plumbing issue was addressed.

Review 78 (2024-03-02 - Rating: 5)
We are happy with the service and work. They showed up in a very timely manner when first contacted. Work couldn’t begin until water company completed some curb work. The plumber (Jason) was friendly and competent, and even showed up earlier than scheduled the following day. The job was completed quickly and efficiently.

Review 79 (2024-10-30 - Rating: 5)
Easy to schedule with, great communication, very satisfied with the service performed (furnace tune up). Highly recommended.

Review 80 (2024-11-08 - Rating: 5)
Amazing service. Professional and quick to identify and fix the problem. I am so impressed with the service I received. Would highly recommend.

Review 81 (2023-08-25 - Rating: 5)
I am very pleased with Mark Allen plumbing. I called them after 5pm yesterday, they came out early this morning to look at my A/C that suddenly stopped working... My house felt like an oven!!!!The young man that repaired my unit called to let me know when he will arrive and was on time. He was friendly, respectful and explained everything to me. He also cleaned up after he completed the job. The repair bill was affordable and I will definitely refer them to my friends and family. I am going to have Mark Allen maintance my furnace and A/C yearly. I appreciate a job well done and how fast you resolved my problem. God Bless

Review 82 (2024-01-12 - Rating: 5)
Weve used Mark Allen plumbing a couple of times. First to replace our old toilets and recently to put in a new water heater. They have always been upfront and reasonable with cost and clear about what work they would need to do. There were no surprises or deviations from the proposed quote. I will not hesitate to use them again in the future.

Review 83 (2024-12-13 - Rating: 5)
Professional. Informative & helpful service man, Jason. Got the job right the first time. Would recommend.

Review 84 (2023-12-19 - Rating: 5)
Needed a new shut-off valve and wax seal for my toilet. Jason and Carl were great! They did a great job and completed the work quick with no issues. I couldn’t have asked for nicer guys. I would recommend to anyone who needs help with their plumbing.

Review 85 (2023-12-08 - Rating: 5)
My furnace was not working properly. I called Mark Allen Plumbing, Heating & Cooling, they actually answered the phone and I was able to get them to come out within a few days. After inspection of my furnace, we decided I needed a new furnace. He explained to me what was wrong with it and it being 20 years old it was best to get a new one. They gave me a quote on the spot. They were able to install it within 1 week. I met 4 of the technicians, they all were very professional and respectful to me and my house.

Review 86 (2023-12-22 - Rating: 5)
I was extremely pleased with the service I received from Mark Allen plumbing. The customer service and the quality of work was outstanding. A special shoutout to Zach, the plumber that did most of the work. He was wonderful! I am very pleased with the results.

Review 87 (2024-04-19 - Rating: 5)
Review 4/15/2024: Mark Allen proactively reached out to see if we wanted to schedule our annual A/C checkup. We set an appt for a few days later. Technician Josh called before arrival. As usual, Josh was prompt, professional, and friendly. Josh thoroughly explained all the checks that were performed. We are very happy with their customer service and continue to recommend their services.ANOTHER REVIEW: We contacted Mark Allen recently regarding a water/sewage backup at our house. It happened on a Saturday. Within an hour of our call, Mike was at our house. He quickly determined it was a clog at the main trap to the house. In no time at all, he cleared the clog, flushed out the pipes, and cleaned everything up. We continue to have positive experiences with Mark Allen and highly recommend them.We used Mark Allen in the spring to perform annual maintenance on our A/C. Josh showed up on time and was very courteous and professional. A few days ago, Aric performed annual maintenance on our furnace. Aric was also very punctual, courteous and professional. I appreciate the fact that the Mark Allen crew makes sure everything is operational and they dont try to perform unnecessary repairs. Their customer service for scheduling appointments is very good too.

Review 88 (2023-10-27 - Rating: 5)
I’ve had service contracts with other HVAC providers in the past, but my experience with Mark Allen has been the best! They don’t push and shove a sales agenda, they give you an honest assessment of your system and tune it up if necessary. Their folks are very knowledgeable and let me know where I have risk, but don’t give me the sky is falling story. I highly recommend, use them!

Review 89 (2024-01-31 - Rating: 5)
Worked with Zack. He was super kind and knowledgeable. Great and fair pricing. I had this job also estimated by CALFO and they estimated double of what Mark Allen estimated. Highly recommend Mark Allen Plumbing Heating and Cooling

Review 90 (2023-06-25 - Rating: 5)
Had new furnace/AC put in last Nov. Had issues over the incorrect filter that did not fit in the air cleaner. Finally got that resolved. Put what I thought was the A/C on this Memorial Day. House was not cooling down. A Tech came out and checked the furnace and A/C. Found out the fan was the only thing running for who knows how many hours. The problem was the technician who installed the furnace & AC in Nov. never wired the outside A/C unit to the thermostat inside the house. That was fixed. Noticed yesterday that the concrete slab that the furnace was installed on is cracked down one side and a chip broken off towards the back. The inferior work from this company has been never ending. I would not recommend them to anyone. I wonder how high my electric bill is going to be from the fan running constantly instead of the A/C unit working correctly.Update on this review. The day after writing this review, I received a call from the new General Manager, Mike, to come and inspect my furnace & A/C unit. Found out that original installers had not done quality work. 3 days later 2 new employees came and redid the original installation correctly. at no charge. I have to thank Mark Allen for his integrity and honesty to resolve my issues. I also want to thank Mike and his crew for a job well done. They are a definite asset to this company. I will definitely recommend this company to friends and family and call them myself if a need arises.

Review 91 (2024-04-19 - Rating: 4)
Came out and gave me a quote, didnt go with them - but it was a price situation, the competitor was far more aggressive.The gentleman they sent out, Bill, was extremely helpful - provided advice on some other issues Id noticed.Id have no reservations using them.Update: To respond to question, price was the only factor.

Review 92 (2022-07-29 - Rating: 5)
Truly a good company with outstanding staff. We had a difficult water heater problem. Very hard to troubleshoot. The plumbers were professional, very capable and apologetic throughout. We were treated fairly with billing. The destination charge was waived and other items of work were not charged. Mark Allen does deserve to be called the #1 ethical contractor. I would encourage you to call and rest assured you will be treated more than fairly.

Review 93 (2024-06-14 - Rating: 5)
Quick response , on time service and able to help / give guidance on multiple items. Would absolutely recommend them for plumbing services. Fixed our outside spigot and drain issue.

Review 94 (2024-02-12 - Rating: 5)
The plumbers who came to our house were competent, and courteous. They examined our problem and came up with a good plan to solve our issues. THey listened to us and understood What we wanted and made it happen. The workwas completed neatly and in a timely manner. I highly recommend Mark Allen PLumbing.

Review 95 (2024-09-16 - Rating: 5)
A bit more expensive than what we thought it should be, but we had no choice. He did a good job , however.

Review 96 (2022-05-04 - Rating: 5)
I just to say what a great job John Mack, Darren and their crew did yesterday installing our new furnace and air conditioning unit. The experience dealing with Mark Allen was terrific from start to finish. Not only did John come out and meet with my husband and I the same day I called Mark Allen but he was also able to give us the best price. Evelyn in the office was also very helpful in getting us set up with the financing so we were able to get started on this project very quickly. We talked to John on a Thursday and by Tuesday of the following week Darren and his crew were at our house and had all of the work done within 1 day. Not only we’re they professional and efficient but they took the time to show and explain everything that was done. My husband and I are so glad that we selected Mark Allen as our contractor for this project and would definitely recommend them. To John, Evelyn, Darren and the crew - THANK YOU!

Review 97 (2024-10-12 - Rating: 5)
Knowledgeable and explained everything. Will helped relight my pilot light and Josh talked me through why my furnace is leaking water.

Review 98 (2024-06-06 - Rating: 5)
Great plumbing company!!! Jason was awesome! The work was done in timely manner with excellent quality. I will be using them again for future plumbing work.

Review 99 (2023-08-02 - Rating: 5)
I can not say enough positive things about this company. My AC stopped working & they were able to get 2 techs Aric & Josh out to me within a few hours for service. Aric & Josh were amazing, they took their time looking over everything & explained everything very well to me & provided me with my options moving forward. Glen was amazing with facilitating everything for me & setting up the installation of my new AC & furnace. Matt & Tom came to install the new units. They were very professional & explained what they were doing. They took their time & even took time after the install to show me everything & answer any questions I had. Glen even was available to answer my questions after the install was completed. I was extremely happy with the entire process & service provided to me. I would recommend this company to anyone!

Review 100 (2023-11-13 - Rating: 5)
The person I spoke to on the phone was kind, polite and acted concerned about my plumbing issue. The plumber got to my home very quickly and was professional, kind and very informative about explaining what he was doing and what he felt the issue might be. He cleaned up after he was done and explained every thing he did. Would highly recommend Mark Allen

Review 101 (2023-10-22 - Rating: 5)
I called for routine furnace maintenance. They had a cancellation that day and were able to put me on the schedule. They were very professional. The technician explained everything he did. He even wore shoe covers. We signed up for the yearly furnace and a/c maintenance service. I highly recommend!!!

Review 102 (2024-02-16 - Rating: 5)
Mark allen saved me thousands of dollars on a new furnace. I received my estimate and had a new furnace installed the next day. This was excellent timing considering the furnace in my new house purchase was immediately red tagged. Mark allen to the rescue. Thank you Josh. My only regret is wasting $89 with J & an estimating 8k-16k on a job mark allen accomplished for 4700.

Review 103 (2023-05-02 - Rating: 5)
Five star service from this company from start to finish. Scheduling was easy and the technician Eric let me know when he was on his way. He was very knowledgeable, and was up-front and honest about the condition of my A/C system and a small repair that was needed. He also did some maintenance items during his visit that the last company I used never offered.I bought a service agreement because I have no plans to use anyone else! Thank you!

Review 104 (2024-03-27 - Rating: 5)
We enrolled in the plan to have both our a/c unit & furnace checked at the time of the year they are in use. Great incentive to have a professional check these out. The service was awesome & professional. We will continue to call on Mark Allen Plumbing going forward.

Review 105 (2024-02-27 - Rating: 5)
I will definitely be using Mark Allen for all my future needs. I had a clogged roof vent stack and the technician Josh walked me through the whole process on what needed to be done. We were very happy with the work they performed.

Review 106 (2024-04-13 - Rating: 5)
They came within less than 2 hours after my hot water heater died, and were able to replace it quickly. They were honest and professional. Highly recommended!

Review 107 (2024-02-03 - Rating: 5)
I want to compliment and thank Mark Allen Plumbing, Heating and Cooling- and Sandy (always helpful and kind!) for their often needed help at our house. We had a boiler issue this Friday, and Sandy was able to dispatch workers to our house within an hour. The problem turned out to be something which required 4+ hours of work. EXCELLENT diagnosis, effort (including securing a solenoid), work and attitudes by Tony and Kevin who fixed it for us. We highly recommend Mark Allen and we also recommend their maintenance agreements which we were able to use for the visit. PS- No one asked us to submit this compliment.

Review 108 (2023-10-24 - Rating: 5)
We had a sewage back-up in our basement and Mark Allen Plumbing was the best choice I could have made to navigate through this mess! All of the guys, from HVAC to the guys who dug up the broken pipe to the guys who re-cemented, were all polite and professional. And Mike Thomas, who handled the whole job and dealt with the insurance company, was the best! I highly recommend this company!

Review 109 (2024-11-05 - Rating: 5)
The technicians were knowledgeable and friendly. They were on time, answered my questions and fixed my garbage disposal.

Review 110 (2024-04-20 - Rating: 4)
The service technician arrived the next day after I called and diagnosed and corrected my problem. Problem was due to a previous installation problem by Mark Allen where my humidifier they out in was wired such that my whole house fan could not be turned on. This was not addressed during the initial installation by the installers in as much as they were wiring it as such. Service technician utilized an unused wire to power the humidistat which solved the issue.

Review 111 (2023-06-30 - Rating: 5)
Ive known of Mark Allen Plumbing, HVAC for quite some time. Recently the air conditioner for the nonprofit I run in Bethel Park stopped running. I decided to give them a try. They were fantastic as they were able get to me very quickly and their techs were extremely professional. They kept me completely informed and they got us up and running in no time. Id highly recommend Mark Allen to anyone and I look forward to using them again in the future!!

Review 112 (2023-06-13 - Rating: 5)
We started with what we hoped would be a small repair but turned into something major. Mark Allen Plumbing corrected our decades long problems and did everything necessary to not disrupt our business during the repair. They made it cost effective and painless. Their plumbers were always on time, pleasant and a joy to work with. Cant recommend them enough.

Review 113 (2022-07-29 - Rating: 5)
Confirmed best out there! I literally got 6 different companies to give estimates for AC and furnace replacement, Mark Allen beat out everyone hands down. Not just in price but in professionalism, friendliness, and just straight up kindness. John Mack is who we worked with and we are so very glad we did. He is the best! He went above and beyond, Mark Allen clearly has truly caring and genuine people working at his company. I’ll recommend them to everyone from now on. Thanks John Mack, you really take care of people!

Review 114 (2023-11-22 - Rating: 5)
I was extremely pleased in every area as I gave 5 stars and would highly recommend Mark Allen Plumbing. Bill came to our home and evaluated the problem, followed up by Zak who came back to do work and all was done very well. Definitely would call again.

Review 115 (2023-11-09 - Rating: 5)
Amazing work!Prompt and professional.I have a very unique faucet that uses a joystick to turn the water on and off. My faucet was not dispensing hot water and the technician Jason was able to figure it out! Highly recommend.

Review 116 (2022-08-07 - Rating: 5)
I called in on a weekend for some plumbing issues. The woman we spoke to was phenomenal! I’m so sorry I forget her name. Jesse was the employee who came to our house and helped. He was courteous, professional, extremely knowledgeable, and overall made us feel comfortable with our choice to use Mark Allen. He also was dispatched to my sisters house the following day and she had high praise for him too! Highly recommend Mark Allen and Jesse for your plumbing needs.

Review 117 (2024-10-15 - Rating: 5)
The response was immediate and the quality of the service was excellent. The technician was professional and helpful.

Review 118 (2023-07-31 - Rating: 5)
They arrived on-time and ready to work. They made sure to complete every item on the punch list quickly and neatly. The end product was exactly what was needed to get me back up and running clean and dry. No one likes having a plumbing problem, but if you do, call these guys and they will make it right.

Review 119 (2023-12-11 - Rating: 5)
Had an issue late on a Friday afternoon. They were very response and able to get someone to my home on Saturday morning and he was able to complete the repair. They were very polite and courteous showed up when they said they would and left the area clean.

Review 120 (2024-01-12 - Rating: 5)
Our water heater gave out on New Year’s Eve. Bikash came out immediately and helped us out. We ended up installing a whole house water filter and having the furnace re-piped, as well. Bikash, Jason, and Zach were all very professional and helpful. Mark Allen is the only plumber that I will use in the future.

Review 121 (2023-05-05 - Rating: 5)
I needed extensive sewer line replacement all throughout my basement and garage. After a bad experience with a previous plumbing company, I was nervous about trusting Mark Allen with the job. They did the work professionally and answered every question I had. The work was done well, and they even replaced my toilet for free after accidentally breaking the old one. Im very happy with the work and will definitely use them again in the future.

Review 122 (2022-06-21 - Rating: 5)
My A/C was dying after 17 years. I was referred to Mark Allen by my brother who praised their work, that was all I needed to know. John Mack did an outstanding job meeting with me, and thoroughly explaining just what I needed, and what I didn’t. Price savings over competitor quotes was substantial. The entire business transaction was smooth and professional from start to finish. Everything was replaced (including furnace & thermostat) the following week as promised. Staff endured 100+F heat, brutal conditions - but never gave up and got the entire build out done in one day, also as promised. I couldn’t be more pleased. Home is now much cooler and cleaner than it ever was before. Larry & Matt did a great install job! John Mack’s follow up both onsite and after the work was finished really impressed me. Go with Mark Allen, they’re my business of choice moving forward…C.H. 6.21.2022

Review 123 (2023-11-01 - Rating: 5)
MAPH&C has been servicing my home for the past two years and they just replaced my entire HVAC system. The technicians are friendly and do high quality work. Highly recommend this company to anyone in the Pittsburgh area.

Review 124 (2022-04-30 - Rating: 5)
I wanted to share the great experience my family had with Mark Allen Heating & Cooling. Recently our furnace stopped working and I called Mark Allen Heating & Cooling to look into it. They were able to have a technician out to our home within hours. Simon was able to diagnose the problem, provide repair options, and made a recommendation. We chose to have the entire furnace replaced. Simon was able to coordinate the replacement for the very next day. The following morning, Darren and his installation team arrived to get started. All of them were courteous, clean and detailed The installation was outstanding, the custom duct work was beyond professional level. The total cost was reasonable and anreal value based on the work done. Service manager John Mack checked in with us both days and personally made a visit after the installation to made sure we knew of all the furnace features. I cannot recommend Mark Allen Heating & Cooling.enough, they are real professionals!

Review 125 (2022-10-20 - Rating: 5)
We had a wonderful experience with MarkAllen. Our gas furnace stopped heating. Called the South Hills office and talked with a real person right a way and scheduled a repair visit for the next day.The repair specialist was able to diagnose the issue after a full test of system. We were provided multiple options bases on our situation with pricing on the spot.We decided to replace our 20+ year old natural gas furnace instead of repairing. There was no pressure to buy new versus repairing and recieved a call later that evening to schedule install the next morning.The team arrived on time, were polite and professional. In a few hours they removed the old and had the new furnace completed. My utility room was clean and no sign they were there other than a new furnace.We are very happy with the entire experience and would recommend Mark Allen.

Review 126 (2022-10-08 - Rating: 5)
Mark Allen Plumbing, Heating and Cooling has TOP NOTCH service and workers. My furnace decided to stop working last night and I called first thing this morning to see if someone may be available to come out and service my furnace. They were here within the hour of me calling! John Mack was my servicer. John was VERY knowledgeable and was able to get the part I needed the same day which was huge for me because of the temps dropping. He was back within a few hours of coming back from another job and completely took care of me. He cleaned out the coils, replaced the part and checked my entire machine due to it being older. He was honest, personable and even showed me how to do the job and where the old part failed. I highly recommend this business to anyone! Especially emergency situations. They can be counted on and they’re honest and smart at what they do. Thank you so much!

Review 127 (2024-12-18 - Rating: 5)
Our Boiler ruptured in the afternoon (lucky we were home) causing us to lose both Hot Water and Radiant Floor Heat. Mark Allen came quickly and had us up and running the next day. The staff is very knowledgeable, professional, honest and caring. I recommend Mark Allen Plumbing, Heating & Cooling to everybody. Can’t imagine there’s any company any better.

Review 128 (2024-01-21 - Rating: 5)
This company immediately got me on the schedule to come get my boiler working again, essential in the cold temps we were having. Josh was able to fix it quickly and answered all my questions. Pricing was very fair.

Review 129 (2024-06-20 - Rating: 5)
Fastest response time in the business. Pittsburgh doesn’t see too many days in the upper 90’s, but when we do there are plenty of homes that will have their AC units go down. When mine went down this week, Mark Allen’s Team was there the same day to get me cooled off again. My family appreciated the service today and will be sure to call again for the next HVAC/Plumbing work needed in our home. Thank you!!

Review 130 (2024-11-15 - Rating: 5)
Receptionist was very nice. Company was able to come on relatively short notice. Technician was punctual, professional, and knowledgeable. Issue with A.O. Smith On Demand Water Heater was resolved, and two very rough estimates for other work were provided. Visit and diagnostic fees were on the high side. Maybe review should be 4.5 stars. Rounded up.

Review 131 (2024-11-21 - Rating: 5)
Our hot water tank went last night and Mark Allen was able to get a whole new one installed by late morning. They took care to lay down plastic entering my home. They were extremely reasonable in the price. We are very happy with the service.

Review 132 (2023-07-12 - Rating: 5)
Really grateful for their quick response during an after hours issue. They were very patient, sympathetic, and up front with any charges that would result from the repair. Our regular plumber hung up on us when we reached out for help, so needless to say we’ll be sticking with Mark Allen in the future.

Review 133 (2023-01-24 - Rating: 5)
Great experience from start to finish. Easy to schedule; office staff is very friendly and helpful! The plumber arrived on time and was very professional; completed the job efficiently and even replaced more than I asked for during the repair. Would definitely recommend!

Review 134 (2023-08-06 - Rating: 5)
Mark Allen replaced my furnace two cold Novembers ago. I got a well-explained estimate, with 3 options to choose from depending on my budget.Before they did anything, they checked for carbon monoxide, which was present. Thankful for that.I ordered a new furnace, which I had to wait 5 days for naturally, and they brought me 5 enormous space heaters until the service date. On the service date, they were in and out, and Im a happy client.Just had Mark Allen install a new A/C unit outside 6/30/20. Had 2 estimates to choose from, and they arrived on time and got the job done. Darrin noticed a flue pipe from the water heater was disintegrating, I asked him to replace it, so Im thankful due to carbon monoxide leaking.Mark Allen Heating and Plumbing are super receptive when you call and are there within a day of calling, if not that day. Their crew is professional, explains things well, and I would recommend them to everyone.

Review 135 (2024-02-17 - Rating: 5)
We had several jobs done including the conversion to a gas tankless water heater. Josh and team were responsive, informative, and prompt. We will be back if and when we need it!

Review 136 (2022-03-15 - Rating: 5)
I cannot say enough good things about Mark Allen plumbing. They are extremely responsive and professional. Had them install a water heater and they made sure everything was to my satisfaction. Very professional install, cleaned up some questionable piping from past vendors and always took care to clean up and wear booties/protect carpet when they were going through other areas of the house. Will definitely use them again for future plumbing services.

Review 137 (2022-11-08 - Rating: 5)
Needed a new hot water tank....spent time on line researching 4-6 plumbers and companies...I read the reviews...MARK ALLAN had the best,,,I had one other estimate and it was cheaper...but I wanted a 50,000 BTU Bradford White tank and felt they were professional and did quality work.....and they did. Jessie was my plumber....did a great job explaining things to me and was meticulous at cleaning up. Would definitely recommend and hire them again

Review 138 (2023-06-20 - Rating: 5)
I called Mark Allen Plumbing to replace an old toilet that I had been wanting to take care of for quite some time . An hour after my initial call , Jesse arrived at my home and quickly and efficiently took out the old one and installed a new one . Within about 2 hours of my request , I had a new toilet with zero hassles . Not only was Jesse the ultimate professional but he was a really nice guy , an absolute pleasure to talk to . I will certainly call Mark Allen Plumbing again in the future if their services are again required . Thanks again Jesse!

Review 139 (2023-08-19 - Rating: 5)
The Technician was very knowledgeable and professional. Even took me step by step with any questions I had. The repair was quick. Even went beyond my repair and double checked everything. I got lucky finding this business and I am so pleased with the quality of service! Will be using these guys for the future.

Review 140 (2023-11-10 - Rating: 5)
This company did an amazing job! From the quote to the actually plumbing; they were friendly and did the job well. Also their prices were reasonable for the work and didn’t break the bank. Will continue to use in the future!

Review 141 (2023-02-09 - Rating: 5)
My furnace died around 8 or 9 in the evening on a Saturday and mark Allen quickly came to do residence to attempt to fix the issue. Unfortunately the issue was unable to be fixed due to a supply issue for the part I needed and I had to get a new furnace. They were quick and responsive installing my new furnace on Monday. There was an initial issue with the installation of the furnace and improper wiring caused the furnace to stay on despite the thermostat being off. Luckily the service manager John provided me with his cell phone number Incase there were any issues. I called John and he had technicians back to my house within the half hour and the issue was fixed. Since then I have had no further issues with my furnace and John has even told me they will come back out in the spring for an ac check with the new furnace to make sure everything is ruining correctly. They provided fast and professional service.

Review 142 (2024-06-25 - Rating: 5)
On time, professional and courteous- need a new air conditioner - delivered bad news in a good way and gave us quotes for two different systems.

Review 143 (2020-07-23 - Rating: 5)
I had a good plumber but he was unreliable. Hed schedule time and not show up and not call. I knew I had to call someone more reliable. I had 4 projects that needed attention. I saw that Mark Allen won the BBB Ethics Awards this year so I called. From the first call my experience was fantastic. They sent Sean out to give an estimate within a two days of my call. I was given a 2 hour timeframe for when Sean would arrive. He called 35 minutes before his arrival to let me he was on his way. He gave me a fair estimate and scheduled service for the next day. Jim and Jason arrived on time on the date scheduled. They were completely professional, they did their work in a timely manner, they walked me through what they did, and showed me where the shut off valves are. They did a great job. I just found a new plumber. Thank you!

Review 144 (2021-07-21 - Rating: 5)
The AC in our home went out during one of the hottest weeks of the summer. A technician came out the day after I called and informed us that we had several things wrong with our AC/Furnace system, which was about 16 years old. We decided to just replace the whole system. The tech, Anthony, was super helpful and knowledgable and got us an installation date less than a week from when he came out (mind you, this was around the Fourth of July holiday). The company called me the morning of the installation telling me that they were on their way and the crew came within the time frame they were expected. Ian and his crew were friendly, communicative and efficient. By the end of the first day, we had air! The next day they finished up the job within about two hours and cleaned up so well you would have not even known they were there. They even cleaned up the dust/debris from drilling our new flue pipes outside. I was impressed by little things like that. They did not fire up the furnace as it was over 90 the day they finished, but will be back to do that before we need to turn it on for the winter. We love our new air conditioner and it seems to be pushing out more cold air than our old unit ever did. I would recommend Mark Allen Plumbing, heating and ac and would use them in the future.

Review 145 (2022-01-22 - Rating: 5)
The team at Mark Allen is TOP NOTCH! The office staff was friendly and incredibly helpful. She explained pricing, asked the right questions to ensure the plumber knew what he was walking into, and she called us back in a timely manner. Most importantly she was patient with us and answered all of our questions.The technician arrived within the time that they said he would, and he was literally one of the nicest guys ever ( I’m sorry, I forget his name). He was able to quickly troubleshoot and solve the problem. Within minutes we were back up and running. Couldn’t have hoped for better service!

Review 146 (2022-06-02 - Rating: 5)
Jason was on time, quick to analyze, explain the repair and provide a cost. Upon approving, he proceeded to make a quality repair. This was one job I wasn’t comfortable doing myself. I had seen an advertisement that Mark Allen Plumbing received another Better Business Bureau Torch award so I figured they should be good, and they were. Keep up the good work!

Review 147 (2021-10-05 - Rating: 5)
Communication was excellent before the job. Mark kept communication with my wife and was able to get to us within a few days. We needed the faucet in the tub replaced, the access panel in the adjacent laundry room did not have shutoff valves nor easy access. It was a 4-hour job to replace the faucet (older brass internals) and put the valves on. Adam was the plumber who came to our house, he was very professional and the work was completed to the highest standard. He cleaned up before he left and made sure everything worked well. It was by no means an inexpensive job, but based on the time it required, it didnt seem unreasonably priced. Overall I thought they did a great job from start to finish. I was happy with the work, the communication, and the fact that they were able to come out not long after first contact. I recommend this business wholeheartedly.

Review 148 (2023-05-13 - Rating: 5)
I can’t recommend Mark Allen enough. They have saved us on multiple occasions this year for HVAC and plumbing needs. Their weekend (emergency) rate was fair and they were out within the hour. Their staff is always friendly and thorough.

Review 149 (2023-10-04 - Rating: 5)
I called Mark Allen for an issue with my bathtub. They discovered we had a leaky pipe that was causing water damage in our ceiling. While the work was pricey they were able to schedule and complete the work quickly.

Review 150 (2019-03-18 - Rating: 5)
Great experience with these guys on recent sewer line project. They arent the cheapest around, but the quality of their work is good and more importantly they stand by it. When things dont go according to plan (always surprises in a big project) they are quick to adjust and rectify. Never any discussion just great service that puts the customer at the center. This company is responsive, dependable and trustworthy and that goes a very long way in my book. Happy to give Mark Allen my warmest recommendations. I wouldnt use anyone else. I would call out Ed and Jim as high caliber individuals that ensured successful completion of our project.

Review 151 (2023-11-03 - Rating: 5)
Really appreciate the good service on my HVAC. Erik, Carl & today Josh have all been very patient with this senior. Found that I can trust this company & means so much. Just a little edit: Since last visit my unit was running like a champ & I was Weed whacking around unit & sliced a wire. I panicked! Called Mark Allen & they were able to get someone out within an hour...and during evening hours! Glenn came & put unit right & no one made me feel foolish, well, I knew to feel foolish. Thanks again to the team at Mark Allen - real heros!!!Addition: got my check-up & no charge after visit. Erik did some tweeking I asked about & I feel confident & sooo aporeciative.

Review 152 (2022-08-02 - Rating: 5)
Jason was wonderful. He installed our outdoor faucet with zero interruption while I worked from home. He even helped with the hose. I really appreciated him talking through all my options before starting. And this was completed within 3 days of my initial call. I’m overall very happy.

Review 153 (2023-03-17 - Rating: 5)
We had a clogged sewer line under our basement floor which was causing a backup in the sinks and toilets. We called Mark Allen Plumbing and talked to a very friendly and calm woman who told us that she would have someone there in an hour. True to her promise Jim the plumber showed up within the hour. He was friendly and professional and soon discovered the problem and cleared the clogged sewer line. He cleaned up thoroughly before he left. I would Mark Allen Plumbing without reservation.Doug Gawronski

Review 154 (2022-01-28 - Rating: 5)
The service I received from Mark Allen Plumbing and Heating was superb. I had a frozen and ruptured pipe in my basement and was able to receive service within 45 minutes of my initial call. The plumbers who arrived were courteous, knowledgeable and an asset to the company they represent. Mark Allen Plumbing and Heating is highly recommended and will be the company I call for any future issues.

Review 155 (2022-10-13 - Rating: 5)
I just bought a house and inherited another plumbers shoddy work. Jason was awesome. He was super friendly, did a great job explaining everything he needed to do to get the job done, and walked me through the work he had done. I felt taken care of and will definitely be calling Mark Allen Plumbing, Heating, and Cooling for any future work!

Review 156 (2023-03-14 - Rating: 5)
Our furnace stopped working on a cold March night. I gathered some information from the thermostat and sent it to John at Mark Allen Plumbing, Heating, and Cooling. He had a crew sent to my house in less than 4 hours, the furnace was serviced, some parts replaced, and a new thermostat installed. It now works as it should. Special thanks to Glenn and Carl for their professionalism while in our home (and their patience with my barking dog) and to John for his thorough explanations.

Review 157 (2023-11-29 - Rating: 5)
Had a water main leak during Thanksgiving this year at a commercial property. Sandy and the team were great to quickly work with us and the water company to get out of trouble. Would highly recommend!

Review 158 (2023-12-18 - Rating: 5)
Had some warranty work needed. Tim arrived during some inclement weather and still did a great job. He was finished in no time. Really appreciate Mark Allen Plumbing, Heating and Cooling being so responsive. A real plus these days.

Review 159 (2022-10-13 - Rating: 5)
I would like to give a two thumbs up to HVAC tech Glen with Mark Allen Plumbing Heating & Cooling on a swift and professional job on finding out the problem with my heater replacement of a faulty gas valve. Also a big thanks to John Mack for his assistance and supervisory skills to his technicians and staff. I am very pleased with outcome and quick completion of the job. I will recommend Mark Allen Plumbing Heating & Plumbing to others.

Review 160 (2023-06-13 - Rating: 5)
They returned my call and installed a hot water tank the same day. The price was high but I appreciated their fast response and expert service. Both the office workers and the technicians were professional, kind, and friendly. I will use them again for future needs.

Review 161 (2022-04-06 - Rating: 5)
New furnace and AC recently installed. Service was very timely - at my home within 1 hour of an emergency call. John M. was very thorough in his review and diagnosis of the issue. With my consent, Darren B. supervised a crew of some new installers for this job in my home. I am sure they will learn the right way to do things with Darrens guidance. he was excellent. Everyone on the job was friendly and took steps to keep the house clean during the install.

Review 162 (2024-04-26 - Rating: 5)
Fantastic technician. They were fast, efficient and cost was very reasonable! I highly recommend this company for any plumbing and natural gas line service needs!

Review 163 (2022-02-04 - Rating: 5)
I had an unexpected water problem in my family room yesterday which had soaked my carpet. I called Mark Allen Plumbing and Heating and Tim was here in one hour. He and his helper Bitash rapidly located the source of the leak which was behind a wall in the back of a closet and quickly capped it stopping the leak. I had them come back the following day to install a new water heater and a few other minor plumbing issues and I found them to be competent, pleasant and respectful of property and cleaned up after their install, all for a fair price. Would definitely use them again.

Review 164 (2023-04-11 - Rating: 5)
We love Mark Allen use them for all of our plumbing, heating, and AC needs. Always very responsive and quick to get us an appointment. Service is great and prices are fair.

Review 165 (2020-07-24 - Rating: 5)
My sump pump was running for hours. I called and the wonderful guys, Matt & Brad, were at my house less than 2 hours later. They were super and professional and did really good work! They did try to fix the problem without replacing the pump but the pump was shot so they ended up replacing it which they did so efficiently. Its always stressful when you have something that needs fixing and you dont know who is coming into your home. Well you can put any fears aside. Mark Allen Plumbings employees, Matt & Brad, are terrific. Plus, price was very fair. I will certainly call them for all my plumbing needs!

Review 166 (2021-09-24 - Rating: 5)
When I called they came within an hour and repaired our toilet leak that was dripping into garage within 55 minutes. Surprised how reasonable in price they were. Plumber explained what was wrong and how he would fix it and the price. They were courteous and clean. Very satisfied with them!

Review 167 (2022-01-19 - Rating: 5)
When my furnace broke and it was 56 in my home, Darren from Mark Allen came and got me going again within 30 minutes. Mark Allen is worth every penny they are paid. There employees are professional, courteous and set expectations that are over-delivered on. The work is done right the first time and that is priceless when it comes to your home!

Review 168 (2023-03-28 - Rating: 5)
Unquestionably, these gentlemen are in a league of their own when it comes to providing top-notch services that are nothing short of exceptional. Their expertise and professionalism are unparalleled, leaving no doubt that they are the go-to team for anyone seeking the very best.While their prices may seem a tad higher than some of their competitors, its important to note that you truly get what you pay for when it comes to their services. The peace of mind that comes from knowing youve entrusted your project to a true professional is worth every penny spent.In fact, their reputation for delivering the highest quality workmanship is a testament to their unwavering commitment to excellence. They approach each project with a meticulous attention to detail, leaving no stone unturned in their pursuit of perfection.The confidence that one gains from working with such a talented team is immeasurable. One can sleep easy at night, knowing that their project is in the hands of individuals who take great pride in their craft and hold themselves to the highest standards of excellence.Without a doubt, these individuals are at the forefront of their industry, setting the bar for others to follow. Its a privilege to have the opportunity to work with them, and one can rest assured that they will receive nothing but the very best when they choose to entrust their project to these consummate professionals.

Review 169 (2023-11-08 - Rating: 5)
Kevin and Matt did a great job installing my new gas furnace. They were on time and professional and made sure the right equipment is installed for my home size.

Review 170 (2024-10-15 - Rating: 5)
Couldn’t ask for better service. The technician was very knowledgeable and explained what he was doing.

Review 171 (2024-07-08 - Rating: 5)
Company was very responsive, kept me informed and the plumbers were very nice and did a great job.

Review 172 (2021-12-09 - Rating: 5)
Great team, very professional and courteous. Provided an accurate description of the job to install a tankless water heater. Came as scheduled and completed the job very timely. Cleaned up and left the basement in great shape. Patrick and Jessy were fantastic. Will definitely call Mark Allen for any future needs.

Review 173 (2021-12-10 - Rating: 5)
We had a gas leak late at night and they responded to our call right away, sent a representative the next day and the workers came out the day after. The gentleman who came to do the estimate asked if we had enough space heaters! So caring. It was in the twenties so it was cold but the guys did an excellent job and our heat is back on. From the young woman who answered my first call, to the completion, every employee was very nice and caring. We highly recommend them and will be using them again soon for planned repairs!

Review 174 (2023-01-02 - Rating: 5)
Very customer friendly, with an honest approach. Tried to service my furnace, on Christmas Eve, but a new furnace was needed. Replaced the old furnace within 5 days of it breaking during the holidays. Would recommend Mark Allen with 5 stars. Clear explanation of all issues.

Review 175 (2022-05-04 - Rating: 5)
I couldn’t ask for a more professional and quality experience with Brandon and Sean. Restoring an old home that has old piping with new up to code gas and water lines. Installation of all my kitchen appliances. We will be starting on two bathrooms next and I can’t wait. Their expert advise they have given me is invaluable. I would recommend Mark Allen for any project you might have. Hopefully you will get Brandon who is so knowledgeable on everything.

Review 176 (2024-10-13 - Rating: 5)
Best Technician I have seen to service my Tankless Waterheater

Review 177 (2023-03-21 - Rating: 5)
They were professional, courteous and on time. They were able to get me a tech the same day. Aric was the tech assigned to fix my furnace and he was top notch. I would recommend highly to anyone.

Review 178 (2024-01-11 - Rating: 5)
Mark Allen PH&C was a great company to work with for a furnace repair. The tec. was very professional and polite and did a great job.

Review 179 (2024-10-16 - Rating: 5)
Prompt, courteous and expert service at the quoted price. Cannot ask for anything more!

Review 180 (2022-02-01 - Rating: 5)
Had heating problem. Called Mark Allen as they had great reviews. They promptly sent our Service Manager John Mack and his assistant Josh who correctly diagnosed and resolved the issue another company misdiagnosed. So grateful for their professionalism and promptness. Highly recommend if you are having any kind of heating or plumbing problems

Review 181 (2023-02-10 - Rating: 5)
Bill came out to repair a pipe that was broken during a fatal fall by my mother-in-law. He did not charge my husband for the repair. I could not be more thankful for such kindness at such a difficult moment in my husband & our family’s life. I will forever be using Mark Allen Plumbing for further needs in our home. Thank you from the bottom of our heart. It’s nice to know your company has such high morals and compassion.

Review 182 (2023-08-28 - Rating: 5)
They have now fixed both the ac and replaced a pipe in our garage. They have been great both time. Very knowledgeable and fast. I really trust them to get the work done right.

Review 183 (2024-09-03 - Rating: 5)
Heater/furnace stopped working on a Saturday night when the weather was a single digit outside. Called Mark Allen Heating & Cooling, the technician; John Mack was there in an hours time! Thoroughly diagnosed the problem, gave a detailed explanation of what needed to be done.My furnace needed a few parts to be replaced and John was able to locate and track down the parts within a day. Two days later, the parts were replaced and the furnace was working at 100% again.Everything done in a professional and timely manner! Highly recommended! My go to heating and cooling company now!

Review 184 (2022-10-14 - Rating: 5)
Couldnt be happier. Got more than my moneys worth.great job larry ,Darren, aaron , Jeremy. John the service Mgr has been nothing but accommodating. You want quality these are the guys . After 3 months had a small issue with the humidifier, John Mack sent Glen who quickly resolved the issue with the utmost courtesy. I HIGHLY RECOMMEND MARK ALLEN and American Standard.

Review 185 (2021-03-10 - Rating: 5)
Excellent Service and fair pricing! My furnace stopped working overnight, and we called Mark Allen Plumbing Heating and Cooling first thing in the morning. The problem was quickly identified, the part was ordered, and installed the next day. Courteous, professional, and friendly.

Review 186 (2024-01-12 - Rating: 5)
This team is great to work with. It was not an emergency situation, but they still got the job done fast and right. I would recommend them to all of my friends and family.

Review 187 (2022-08-11 - Rating: 5)
We had John Mack and his team from Mark Allen retrofit an entire cooling system on our 1926 Mt Lebo home. They did a stand up, quality job. John took his time and care with the design. With 5 Mitsubishi heads (one in each room) upstairs, there were a lot of lines to go in the outside of our home. John did a phenomenal job designing it so that the lines do not take detract from the aesthetic of our home. We couldn’t be more pleased with the job. He also put in ductwork in our basement for a ducted system on the first floor. It was a considerable task, and once he broke ground, John had a large team of dedicated workers to get the job done in a very decent timeline. John has also been back to quality control the work of his own initiative. He really cares and stands by his quality work. Finally, we had several companies give us quotes and Mark Allen’s price was more than fair, especially given the quality. Highly recommend.

Review 188 (2021-04-16 - Rating: 5)
This was my first time using Mark Allen Plumbing Heating and Cooling. I will never use another company again. Everyone that I talked with were professional and dedicated to making sure I was satisfied. Pat not only fixed my leak he took the time to check my water heater and gave me some good advise. Great service and good people work there.

Review 189 (2024-12-09 - Rating: 5)
I needed some plumbing done fast and they did just that.

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