Trahans Cooling, Heating & Plumbing

Photo of Trahans Cooling, Heating & Plumbing

Located in Berwick, Louisiana

Address: 3760 5th St, Berwick, LA 70342, United States

Phone: +1 985-384-0283

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • Plumber
  • Electrician
  • HVAC contractor

Photos

Comments

  • Review 1 (2019-04-12 - Rating: 5)

    I called Bob’s to get a maintenance contract on our systems. Jena assisted me and was very professional and knowledgeable. She explained to me the options for service and answered all of my questions. Jena offered to email me a copy of the maintenance agreement, which she did very quickly. I am now a customer of Bob’s and have a technician coming to review our systems at a time that is convenient to my schedule. Jena did a fantastic job and I’m pleased with the high quality of service she provided me.

  • Review 2 (2021-09-11 - Rating: 5)

    Technicians arrived as scheduled for their appointment and worked fast, efficient and professional. We are very satisfied with the sales and service we always get from Bob’s Heating and Cooling. Thanks for a job well done Ben and Hayes!

  • Review 3 (2021-05-25 - Rating: 5)

    I just had a new air conditioning and heating system installed in both my home and my mothers. We got the same one because it is the top of the line unit and its fabulous! The people who work at Bobs Heating and Air Conditioning Systems are very professional and knowledgeable about the work they do, courteous and friendly they show up when they say they will. There is always somebody to answer your call, they come out whenever you need them and they don’t leave until the job is done. I highly recommend them, you can trust your home and family to their care.

  • Review 4 (2019-06-11 - Rating: 5)

    Bobs Heating & Air staff have been so nice and professional. Tyler Saujon was awesome. He came by today to service our unit. He was so nice and knowledgeable. He never stopped smiling. Jena Derise in the office is always there to help. She is very nice and has helped me many times. I have been very happy with Bobs.

  • Review 5 (2017-01-23 - Rating: 5)

    Bobs has a great and friendly staff that works with their customers. There are no overtime charges with a maintenance plan and the service is prompt and efficient. The technicians are thorough and a pleasure to work with. I would highly recommend them for your heating and a/c needs.

  • Review 6 (2018-06-27 - Rating: 5)

    On a Sunday night at 3 a.m. my a/c went out. I called the answering service to get in line for Monday morning. Ellie called me at 8 a.m. on Monday and by Tuesday at 8 a.m., I had a service team deliver and install my new system before 5 p.m. I was so appreciative of their prompt service and professionalism. I would highly recommend Bobs to anyone in need of a system that lasts way past its warranty lifetime, professional service personnel in the office and outside in the field. They leave your home or office better than the way they found it!

  • Review 7 (2022-02-08 - Rating: 5)

    Scott and Colden were very professional and efficient. They arrived on time with anticipated parts to repair our whole house generator. Diagnosed and repaired our unit quickly and for a very reasonable cost. Very satisfied customer.

  • Review 8 (2022-02-02 - Rating: 5)

    Our Technician was Mr. Treaven Dupre, he was on time and polite. He immediately got to work servicing the units, he diagnosed 2 issues. The first he fixed, and the other issue he quoted me the price for future reference if and when I decide to do the work. I was only charged what I was quoted for the servicing. I will use them again because he showed that he respected my time and my pocketbook.

  • Review 9 (2020-01-15 - Rating: 5)

    I cant tell you how happy we are with Bobs as well as with Dwayne, our technician, Tommy, Jenna, Alicia and Rhonda. I received a call daily with updates on the installation of our generator. Tommy gave me a quote and initiated the deal after I called several other places in Morgan City, who either did not return a call...or came out and never ever sent a quote. Great Job.

  • Review 10 (2017-01-31 - Rating: 5)

    Bobs Heating & Air Conditioning delivers very prompt and efficient service to its customers. We use them for our personal and business units. In our business, immediate attention is crucial in some cases and it has never been an issue with Bobs team. From the call into his office staff to the technician on site is always a very pleasant, productive experience. Would highly recommend this company for all your heating & air needs!Reed and Penny Crappell

  • Review 11 (2017-09-14 - Rating: 5)

    Excellent service from both Jena and Leif. Jena was super friendly when I called to schedule the service....even provided helpful information on signing up for membership benefits. When Leif came out for the call, he was friendly, knowledgeable, and efficient. THANK YOU both for providing outstanding customer service.

  • Review 12 (2021-06-06 - Rating: 5)

    The gentleman came out and added Freon to my unit but showed me my coil had a small leak and told me my coil needed to be replaced which he do when the new one comes in. He was very professional and explained everything so that I understood, he was very quick and the company responded quickly to my call. I am very happy with their service.

  • Review 13 (2022-04-23 - Rating: 5)

    Customer service was great! Technician arrived not long after we called and was able to get us cold air up and running quickly! He was very professional as well!

  • Review 14 (2021-04-20 - Rating: 5)

    I had an outstanding experience today! Not only was I treated fairly, and with deep respect...Mr. Kristopher Lousteau was very attentive to our concerns, and needs by pointing out things that might help our unit run more efficiently.That is an extremely rare, but refreshing experience!Bob’s Heating and Air should make sure to not lose such a valuable employee!!!Thanks for your time and attention,Gina Ratcliff Howard

  • Review 15 (2018-08-09 - Rating: 5)

    Great customer service, very professional, great price! 3 weeks ago I had a whole new inside / outside ac & Heating system installed, moved outside unit from original spot to side of house. Arvin came out to get all the measurements, gave estimate, time frame to install, etc. Jeremy Ledet & Donovan did the install. All were very professional, new what they were doing, cleaned up everything afterwards, explained unit and all paperwork / warranty with me , explained new thermostat etc. I highly recommend Bob’s Heating & Air and I also suggest you request Jeremy & Donovan as your techs!Thank you also for the ā€œThank You ā€œ gift!

  • Review 16 (2022-04-06 - Rating: 5)

    Have used Bob’s Heating and A/C in the past and I am very satisfied with their response time, the service technicians, the explanation of repairs and cost, Also use this company for my Generac generator repair and maintenance. The staff are very pleasant and give off a very family like vibe!! ā¤ļø Had Generac Generator tune-up!! Very pleased.

  • Review 17 (2021-12-16 - Rating: 5)

    Bobs Heating and A C. came out to do some general electrical work on our home. The electricians did a great job and the invoice was less than the quote. We will definitely call Bobs again if needed.

  • Review 18 (2017-02-14 - Rating: 5)

    I have always used Bobs heat and a/c on my system. The workers are very knowledgeable and professional. When you call with a problem they always tried to get to you that day. The workers will answer you questions about the problem and try to tell you about how much the part and labor will cost you.I have never been surprise with the amount. The office workers are very courteous when answering the phone to calling you to let you know the repair person is on the way. I would recommend Bobs to anyone.

  • Review 19 (2017-06-14 - Rating: 5)

    Great service. Jena was prompt and professional in scheduling service. The guys who did the work did a great job of cleaning up what was a very messy job. They were professional and courteous.Jena took care of an invoice issue without me even having to ask.

  • Review 20 (2017-01-17 - Rating: 5)

    Bobs has great customer service and their response time was the same day. After purchsing my home I had them come out for an inspection and cleaning. They did a great job and I highly recommend them!

  • Review 21 (2021-05-24 - Rating: 5)

    Had repair technician at my home within a couple hours of calling. Sent text with photo before arriving—great security feature! Technician explained the problem and the options well. Very happy with service.

  • Review 22 (2023-10-04 - Rating: 5)

    Thanks Colden for coming out so quickly! We really appreciate your service and you were so helpful! If we ever need AC work in the future we know who to call!!!

  • Review 23 (2017-07-26 - Rating: 5)

    Extremely satisfied with my service here. Spoke to Jena yesterday for routine maintenance on my air conditioning and she notified me of coupons on the website. She even got a technician out to my house in 15 minutes!! Thanks so much Jena!!

  • Review 24 (2019-05-23 - Rating: 5)

    Had another company come out and fix my ac through a home warranty and the ac still didnt work. Bobs technician came out, found the problem, and fixed it within an hour for less than I was charged by the other place for nothing. Highly recommend.

  • Review 25 (2022-04-08 - Rating: 4)

    Technician was very professional and thorough, took his time to troubleshoot the problem.. i have bought 3 units from Bob’s in the past, always satisfied although very pricey.. unfortunately i had find another company to install new unit for $2100 cheaper

  • Review 26 (2017-02-02 - Rating: 5)

    Bobs Heating & Air Conditioning installed the new system in our home and we were completely satisfied with the service, quality and the affordable cost we received. From the friendly receptionist to the technicians that complete your service in a timely manner, Bobs Heating & Air Conditioning is a great choice!

  • Review 27 (2017-06-28 - Rating: 5)

    Last week, I made a call to Bobs Heating & AC to discuss having a new unit installed. I cant thank Jena enough for pleasantly answering all of my questions and then scheduling someone to come out the very next day. Thanks Jena!That someone who came out was Curly. Curly answered all of our questions and provided information on things we didnt even think to ask. Thanks Curly! The installers were prompt and curtious. They went above and beyond to make sure the unit and parts of the duct work were all functioning as one. Thank you!Another thanks to Jena for following up on a rebate offer before I even called to inquire about the offer. Many thanks Jena.

  • Review 28 (2017-01-23 - Rating: 5)

    I would highly recommend this company for any heating or a/c needs. The service is prompt and the staff is a pleasure to work with. They are able to identify your problem and take the time to explain what needs to be done. I had a better understanding of the maintenance plan offered and the importance of having one.

  • Review 29 (2021-07-09 - Rating: 5)

    We are always happy with service from Bobs.Today, Christopher was polite and very knowledgeable to explain the work he was doing for us.

  • Review 30 (2021-08-19 - Rating: 5)

    Service from the technician was more than complimentary with excellent skills. Was more than satisfied with a company that didn’t waste my time or try to rob the bank. Very polite and professional. Thank you again.

  • Review 31 (2020-05-21 - Rating: 5)

    Technician were friendly and the staff was very helpful. I was helped by Ms. Jena and Brice got me fix up and answers all my questions. I definitely get Bobs when I have ac problem

  • Review 32 (2017-01-27 - Rating: 5)

    I give thumbs up to Bobs heating and air! Great work, service and informative office personal! They have been around for a long time in the community. Need work done, give them a call!

  • Review 33 (2022-02-06 - Rating: 5)

    Christopher, came to our home on cold winter Sunday morning and quickly repaired our not working heater. We have always been pleased with his service .

  • Review 34 (2019-03-23 - Rating: 5)

    Very professional technicians. Came out and quickly diagnosed our problem. Worked fast to fix our issues and gave us exactly what we asked for. Great service, great products and great warranty.

  • Review 35 (2021-09-14 - Rating: 5)

    I did appreciate the fact they sent a text and picture of the person who would be coming to my house. They also let me know he was on his way. Responded quickly and fixed what I needed done. Thank You!

  • Review 36 (2021-12-27 - Rating: 5)

    Bob’s is always prompt and professional. They quality is awesome. I trust them with all my ac and heating needs.

  • Review 37 (2020-06-16 - Rating: 5)

    Jena is always pleasant, helpful, and enthusiastic, even when she is having a bad day like today!She makes dealing with the camp problems easy.Thanks to Scott too. Always thorough and efficient.Regards,Myron Rodrigue

  • Review 38 (2017-01-27 - Rating: 5)

    Weve used Bobs Heating for years, for new installations and routine maintenance. Fast, reliable and knowledgeable. The technicians are neat and polite. We love Bobs!

  • Review 39 (2017-06-24 - Rating: 5)

    From the time I called for a quote on a new system including replacing duct work only 25.5 hours passed before our new AC was turned on. Very pleased with the entire experience!

  • Review 40 (2022-05-21 - Rating: 5)

    I called after hours concerning a problem with my air conditioner and I received a callback quickly and serviceman came out and fixed the problem in a very timely manner...I definitely recommend Bobs Heating & Air Conditioning Service...I am very satisfied with them.

  • Review 41 (2021-06-13 - Rating: 5)

    Great response time- had someone here within about 2 hours on a Sunday. Super nice and Friendly. Fast repair! Got us cooled in no time!

  • Review 42 (2021-10-08 - Rating: 5)

    Installation crew was prompt and courteous. They cleaned up after themselves and did a fantastic job. Would use Bobs Heating again.

  • Review 43 (2019-02-26 - Rating: 5)

    The employees are wonderful to work with! They responded quickly to diagnose our issue and fixed it promptly. I will definitely continue to do business with them.

  • Review 44 (2017-01-30 - Rating: 5)

    Great service, prompt on servicing and techs are always professional. Office staff is very courteous and handle scheduling your service needs! Great company to do business with!

  • Review 45 (2017-01-24 - Rating: 5)

    Bobs Heating & AC was a pleasure to work with. Great service and a thorough check up from a knowledgeable technician. I would definitely recommend Bobs for an AC and heating work....

  • Review 46 (2017-02-09 - Rating: 5)

    Everyone at Bobs is a pleasure to work with. They will go out of their way to do right by their customers. I always recommend Bobs for any Heating and AC needs!

  • Review 47 (2021-06-25 - Rating: 5)

    This was my second experience with them , they were on top of my problem and came out very quickly and fixed the issuse overall and very friendly. I enjoyed ther service. Thanks.

  • Review 48 (2017-10-17 - Rating: 5)

    Okay lets start with Jenna haha, shes the woman you first speak to and shes the woman who ensures you the problem will be fixed!, she was there every step of the way and updating me every single day thanks so much Jenna we really appreciate you, these guys know exactly what theyre doing and they are phenomenal at doing it our air conditioning is running perfectly now and its truly a blessing to have such a great company in Morgan City We Choose You Bobs everytime :-) two wonderful workers came and completely redone our AC and they are some of the nicest guys I have truly ever met I consider them my friends

  • Review 49 (2018-06-13 - Rating: 5)

    We were very happy with Bobs service. Everyone that came to our home was polite and helpful. We would recommend Bobs!!

  • Review 50 (2021-04-23 - Rating: 5)

    Technician was on time, polite, and knowledgeable. He wasted no time and diagnosed the issue and completed the repair. Couldn’t ask for better service.

  • Review 51 (2017-02-09 - Rating: 5)

    Bobs has great service & a wonderful staff Jean D. she is so helpful, kind & friendly. And she goes the extra mile for her customers

  • Review 52 (2021-06-22 - Rating: 5)

    Mr. Chris did an amazing job!! Very friendly, informative, and he got the job done :) highly recommended!

  • Review 53 (2019-02-05 - Rating: 5)

    We received excellent service from Jeremy and Dylan today! Thank you very much for a job well done!!

  • Review 54 (2017-01-28 - Rating: 5)

    I would recommend Bobs to anyone! Love their customer service and ALWAYS on time! Couldnt ask for a more reliable company

  • Review 55 (2018-06-07 - Rating: 5)

    Jena has always treated us with courtesy and given us excellent service. it is always a pleasure dealing with her.

  • Review 56 (2021-09-10 - Rating: 5)

    Very fast service!! Called late Thursday evening and they where there Friday afternoon and fixed our generator Fast Friendly Service

  • Review 57 (2017-03-23 - Rating: 5)

    Today I signed a contract to install a unit from Bobs Heating and A/C. IT was made possible by the concern and courteousy that was projected from a great phone conversation with Gina from their office and then a meeting with their sales representative named Jonathan. We have never been treated so well! I cannot wait to tell you how the installation goes! I already feel it can only get better.As Jonathan promised, the installers came on the appointed day and did a great job. Jeramie and Cody started by describing what was going to take place on the project, then they protected our flooring where they worked in our home and got the whole job done in the same day. Very professional!I would advise anyone who is looking for a unit and looking for professional installation to go no farther than Bobs Heating and Air. They are the best I have seen.

  • Review 58 (2021-07-01 - Rating: 5)

    Technician called me to let me know he was there and called me again to let me know the status of my unit and what work he performed. Very professional young man.

  • Review 59 (2024-02-09 - Rating: 5)

    Very professional, friendly love working with this business

  • Review 60 (2021-06-16 - Rating: 5)

    Kristopher was very informative and helpful. Definitely recommend these guys for all ac and heater needs.

  • Review 61 (2021-08-28 - Rating: 5)

    I would give them more than five stars they were truly a blessing for us...

  • Review 62 (2021-06-10 - Rating: 5)

    Kristopher Lousteau was on time, very efficient and professional…Thank you Kristopher and Bob’ A/C

  • Review 63 (2017-01-18 - Rating: 5)

    Mr Bob runs an awesome operation. Id put several of his guys up with the best.

  • Review 64 (2017-02-15 - Rating: 5)

    Bobs has a very friendly and enthusiastic administrative staff that helps with any questions that you may have

  • Review 65 (2021-08-09 - Rating: 5)

    Great service, explain everything with the problem and work task was great...

  • Review 66 (2017-02-02 - Rating: 5)

    Great company. Friendly office staff. Skilled technicians.

  • Review 67 (2021-04-29 - Rating: 5)

    One of the best technicians around. He takes the time to explain everything clearly.

  • Review 68 (2021-09-08 - Rating: 5)

    Brandon was professional and explained what he did. Great job!

  • Review 69 (2022-03-18 - Rating: 5)

    Very reliable people. Explained everything that was needing to be done.

  • Review 70 (2021-04-29 - Rating: 5)

    Yearly maintenance, and the tech Chris was Excellent and very professional.

  • Review 71 (2022-03-24 - Rating: 5)

    The man was very professional answering my questions etc and very polite

  • Review 72 (2021-07-09 - Rating: 5)

    Chris always does his repairs politely and professional.Thank you

  • Review 73 (2017-01-27 - Rating: 5)

    Quality service!! Always timely and great customer service! Love them!

  • Review 74 (2021-04-01 - Rating: 5)

    Bobs Heating and Air always provides professional expertise and friendly service!!!!

  • Review 75 (2017-02-01 - Rating: 5)

    Fast, friendly, reliable staff and service! Highly recommended!

  • Review 76 (2021-03-19 - Rating: 5)

    You can always count on Bob’s to be fast and reliable.

  • Review 77 (2017-01-28 - Rating: 5)

    Excellent staff, great customer service and very reliable!

  • Review 78 (2021-05-14 - Rating: 5)

    They squeezed us in as we were preparing for our daughter’s graduation the following day. Service was very timely. Technician was very knowledgeable and efficient in locating and diagnosing the problem. The bracket had broken off the motor and due to the type of motor, it had to be changed. He replaced the motor and had us fixed up and ready to breathe cool air again in no time. Would highly recommend to any friends or family.

  • Review 79 (2021-04-28 - Rating: 5)

    I really appreciate this very courteous, knowledgeable technician and your receptionist

  • Review 80 (2022-03-23 - Rating: 5)

    Technician arrived shortly after I called my generator did not start and utilities were out after checking needed a part located it went to pick it up and installed in a timely manner Awesome service professional and knowledgable

  • Review 81 (2019-05-07 - Rating: 5)

    Scott the salesman was extremely nice. Jeremy & Dylan worked continuously throughout the day, and did an excellent job at installing everything. Had a very minor issue that Cody came out and quickly resolved. All around we are extremely pleased with our service we received!

  • Review 82 (2017-05-10 - Rating: 5)

    Bobs employees did a fantastic job from start to finish. Everyone was very cooperative and responsive to our requirements, in addition to being very polite and conscientious. Every day they cleaned up everything inside and out before leaving. There wasn’t even any dust from all the holes being sawn in the wood floors for the vents.This is the most positive experience we have had working with any type of contractor, and I just cannot say enough good things about doing business with Bob’s.

  • Review 83 (2021-06-30 - Rating: 5)

    Brandon was very nice. Took time to explain everything that was to my unit to me. I highly recommend Bob’s Heating and Air.

  • Review 84 (2017-10-10 - Rating: 5)

    Had some AC problems, which made my house miserable to live in! I called Bobs and spoke with Ellie! Ellie was a huge help working through my problem, and was able to get help to me quicker than I thought was possible. Jonathan did an awesome job fixing the issue with the AC and could even hold a great conversation while doing so! Two awesome employees have just made me a lifelong customer!

  • Review 85 (2017-01-31 - Rating: 5)

    Service is excellent and staff are very friendly.

  • Review 86 (2017-01-27 - Rating: 5)

    When the August flood hit, we had a family member who lost everything. Before bringing our camper to them, we turned on the AC it was not blowing. In no time Bobs fixed the issue and the camper was delivered as my familys new home that same day!It is evident by their excellent customer service that they truly do care about their customers!Thanks

  • Review 87 (2021-11-08 - Rating: 5)

    I am very happy with the efficient service that I have received from Bobs heating and A/C. They are on time, thorough, and knowledgeable with the work they do. The office staff is always friendly and very helpful. Overall, I am very pleased with their reputation and the service they have offered for many years.

  • Review 88 (2021-04-27 - Rating: 5)

    ThThe technician was very professional get right to work and resolve the issue with my AC within 20-30 minutes I am very satisfied with the service I received from Bob’s heating & AC repair

  • Review 89 (2017-02-03 - Rating: 5)

    Very friendly and knowledgeable staff. Always a plus.

  • Review 90 (2017-06-15 - Rating: 5)

    Air conditioning problems can be scary--we have had issues with our former AC company not being honest in the work needed. However, Bobs was on time (there within a half hour), quick to get the job done, and Leif was professional and sweet. Thanks, Bobs. I will recommend you to my friends and family!

  • Review 91 (2019-05-09 - Rating: 5)

    I would like to commend your employee Cody Fontenot. He was a very professional individual who came and introduced himself first. He took the time to listen to our problems we were experiencing. He then told us what he would do to resolve our issues. He performed his work professionally and efficiently. He maintained a clean work area and ensured that no trash was left behind. He performed all tasks and when complete informed us of his findings and the steps he took to resolve them. He was personable in that he even took the time to listen to our chit chat and was very attentive and cordial. Cody should be commended for his performance and I would appreciate that he be recognized as one of your outstanding representatives. Thank you for your wonderful service and I will call back as long as you have representative such as Mr. Cody Fontenot.

  • Review 92 (2022-04-01 - Rating: 5)

    Awesome, customer friendly, very professional.

  • Review 93 (2017-01-25 - Rating: 5)

    Bobs heating and AC is by far the best in the area. They are very easy to work with and have reasonable prices! Techs are very friendly and knowledgeable. I would recommend Bobs for any heating and AC needs!

  • Review 94 (2019-07-23 - Rating: 5)

    I’d give 6 stars if I could. I’m a contractor and my usual Hvac guy let me down. I had a complicated issue and Jena took my problem and ran with it. They followed up when they said they would, they showed up when they said they would, and they did what they charged me for and most importantly I felt like I was dealing with competent professionals during the entire experience. Thank you Jena.

  • Review 95 (2021-09-27 - Rating: 5)

    Replaced part and filled freon, great service

  • Review 96 (2021-04-29 - Rating: 5)

    Clean tht parts tht was stopping the flow of air coming out

  • Review 97 (2021-03-26 - Rating: 5)

    Two Hvac units all maintained by Bobs

  • Review 98 (2022-03-23 - Rating: 5)

    Fast service and technicians are awesome!

  • Review 99 (2017-07-04 - Rating: 5)

    Love the office staff. Very helpful.

  • Review 100 (2022-05-03 - Rating: 5)

    Very professional and good value

  • Review 101 (2021-07-31 - Rating: 5)

    Added freon and it blows so cold now. Thanks

  • Review 102 (2022-01-15 - Rating: 5)

    They came preformed the job and are now wanting on me

  • Review 103 (2017-02-15 - Rating: 5)

    Very dependable and experienced employees and speaking with Ellie LaCoste is always a pleasure

  • Review 104 (2019-08-22 - Rating: 5)

    Very knowledgeable, courteous ,great service

  • Review 105 (2022-04-08 - Rating: 5)

    Super helpful, very professional!

  • Review 106 (2021-09-23 - Rating: 5)

    Excellent customer service, as always!

  • Review 107 (2017-01-23 - Rating: 5)

    Top notch work and excellent staff!!

  • Review 108 (2017-01-05 - Rating: 5)

    Excellent company to work with

  • Review 109 (2022-04-06 - Rating: 5)

    10/10 highly recommend!

  • Review 110 (2021-09-03 - Rating: 5)

    Fast and friendly service!

  • Review 111 (2017-01-23 - Rating: 5)

    Awesome customer service!

  • Review 112 (2018-02-24 - Rating: 5)

    Amazing customer service!

  • Review 113 (2023-03-14 - Rating: 5)

    Thank you Scott!!!!

  • Review 114 (2022-04-18 - Rating: 4)

    Good

  • Review 115 (2021-05-20 - Rating: 5)

    Excellent

  • Review 116 (2021-07-02 - Rating: 5)

    Scott is XCELLENT