Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Ballwin, Missouri

Address: 16083 Manchester Rd, Ballwin, MO 63011, United States

Phone: +1 636-893-1350

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    Your employee who took care of my kitchen sink issue was very professional and knowledgeable. He explained everything to me so I could understand what he was doing. Ive always considered your company honest and never hesitate calling you,.

  • Review 2 (2024-12-19 - Rating: 5)

    Called today and technician was here within an hour. Truly wasn’t expecting the fast turnaround but grateful Ryan was able to assist. Very professional, friendly and knowledgeable. Also provided tips to possibly alleviate this in the future. Great work Ryan. And adding the job was complete in a little over an hour!

  • Review 3 (2024-11-20 - Rating: 5)

    These guys were great, within a matter of a few hours of my initial call they were here and addressed the problem. There tech was absolutely friendly and professional and answering all my questions and making me feel comfortable under this time of stress. Absolutely without a doubt a pleasure to do business with.

  • Review 4 (2024-11-28 - Rating: 5)

    Even on Thanksgiving Day, we had someone at our home within an hour. They had to send a second truck (due to us, not them) and the problem was resolved within 3 hours after calling.We may have just gotten lucky on a holiday, but their response was beyond what I expected.

  • Review 5 (2024-12-12 - Rating: 5)

    Very reasonable. Ryan was patient and knowledgeable. He was honest with his assessment and even gave me great tips to make sure it wouldn’t happen again. I’ll be calling him again for future plumbing problems

  • Review 6 (2024-07-30 - Rating: 5)

    I had an issue with my disposal. Called in the morning and they were out in the afternoon. Easy fix and TJ was great about showing me a fix for the future (hope this doesnt get him in trouble). I really appreciated his help with some decision about future work. He was honest about what would fit my house best, not what was the fanciest or most expensive. I really appreciated the service and the honesty. Fair price, given upfront. I have used them before and got the same great service. This is my go-to plumbing service.

  • Review 7 (2024-10-04 - Rating: 5)

    The entire process was so easy to book online and I got a response within 8 hours. Bob came the next morning and resolved my sink issue quickly. Bob was professional and even did some teaching on how to prevent this issue in the future. I will be using them again!

  • Review 8 (2024-12-04 - Rating: 5)

    Receptionist very efficient and polite. Technician, Jamie, was prompt, very quickly assessed the problem, solved the problem, and cleaned up the area entirely to my satisfaction. Will definitely use this service again. Very positive experience!

  • Review 9 (2024-09-13 - Rating: 5)

    Plumber Rob Johnson the best around. Shoots you straight doesn’t sugarcoat. 2nd time in last month I have needed his services for a variety of plumbing repairs and definitely will recommend more. Hegoes straight to work and making sure you are kept aware of what’s going on. Definitely worth it !

  • Review 10 (2024-12-17 - Rating: 5)

    Although I have yet to be disapointed by roto-rooter, I can say I have had another great experience. Ryan was the tech, and he got our line cleaned up quickly. Its always weight off my shoulder when Roto-Rooter shows up. Again Ryan was awesome, professional, and respectful.

  • Review 11 (2024-11-15 - Rating: 5)

    This is the second time in 8 years that I have used Roto-Rooter. They always arrive in a timely manner. Fixed the problem and cleaned up after they were finished. Also gave me some tips on what can cause all the grease build up.

  • Review 12 (2024-12-23 - Rating: 5)

    Outstanding service! The plumber also recommended a monthly drain cleaner that is even good for septic systems. Highly recommend.

  • Review 13 (2024-07-13 - Rating: 5)

    Dustin was the best! I plan on asking for him if I ever need your services again. He was neat, competent and very polite. He is definitely as asset to your company and he solved my problem in a timely manner.

  • Review 14 (2024-07-17 - Rating: 5)

    It was extremely easy to make an appointment online for same-day service. Great communication via text regarding appointment confirmation and ETA. The technician, Michael, was very informative, professional, and thorough. I hope we don’t have water back up into our basement again! But they do have a 6 month guarantee. If it happens again after 6 months, we will still call them to fix it. Michael was fantastic!!

  • Review 15 (2024-11-13 - Rating: 5)

    Jamie has been to our house twice to help us with clogged sinks. He is very efficient and professional. Always appreciate his help and expertise.

  • Review 16 (2024-07-18 - Rating: 5)

    Michael was absolutely fantastic! He explained everything that needed to be done well and accomplished it in a good amount of time. This is the second time we’ve used Roto Rooter and both times have been great experiences and reasonable pricing. Would definitely recommend!

  • Review 17 (2024-11-22 - Rating: 5)

    Roto Rooter fixed the problem when another company couldn’t. The technician got the work done quickly and left no mess. They also provided a pipe maintenance product to help prevent future blockages, along with their warranty. We are glad the drain is finally fixed! Thank you!

  • Review 18 (2024-07-15 - Rating: 5)

    Called Roto-rooter about toilet flushing slowly. They were able to come out within the hour and get my issue taken care of in no time. Their technician Donald was professional, pleasant and explained the whole process to me. Job well done, highly recommended.

  • Review 19 (2024-07-24 - Rating: 5)

    This review is regarding services provided by Johnathan, Monte and Eddie. These guys were beyond professional and did a great job trying to resolve our plumbing issue. Also they answered all questions to the best of their abilities and well definitely be calling Rotor Router for all of our further plumbing needs. 👍🏽

  • Review 20 (2024-07-23 - Rating: 5)

    Couldn’t have been happier with the quick response and ongoing communication updates from Roto Rooter with our recent sewer problem. Jess evaluated our situation and was on top of getting everything organized how to proceed. Her professionalism, knowledge and good nature made her delight to work with. Every technician we encountered along the way was great. Joe, who oversaw the cleanup, was thorough and a pleasure to work with.

  • Review 21 (2024-11-24 - Rating: 5)

    We appreciate the fast response and being able to get to our home same day. Morris was a very nice and friendly technician!

  • Review 22 (2024-07-31 - Rating: 5)

    Robert Johnson came and serviced a copper line in my basement. He was a great person to work with, professional and efficient. If I have any trouble in the future. I will call Robert for sure.Thanks again Robert! You were great !

  • Review 23 (2024-07-30 - Rating: 5)

    Robert was great! He fixed my backed up/clogged kitchen sink so quick, explained to me how to avoid this issue in the future, ways to protect and extend the life of my disposal (those things aren’t cheap!😂), and for that I’m very appreciative!

  • Review 24 (2024-11-24 - Rating: 5)

    Mike, Steven and Ryan were excellent. I appreciate their honesty and hard work.Thanks again - Josie

  • Review 25 (2024-11-08 - Rating: 5)

    Morris is a rock star. Came in late at night, super friendly. Clean. Efficient. Fair. Helpful. Call them first and only them.

  • Review 26 (2024-07-18 - Rating: 5)

    Got us in quick and did a great job! Very fairly priced. Robert Johnson did the work for us and kept us updated the entire time. Our knight in shining armor!! We are so happy!

  • Review 27 (2024-11-13 - Rating: 5)

    Great service! Great technician! Got here less than an hour after I called! I can use my sink again!!

  • Review 28 (2024-11-20 - Rating: 5)

    Technician Jamie came out to fix my family’s kitchen sink and was extremely knowledgeable and efficient at solving the problem. We all really appreciate it!

  • Review 29 (2024-11-18 - Rating: 5)

    Ryan was professional and very knowledgeable in both unclogging my plumbing and explaining what and where the problem was and some additional preventative maintenance that I should be doing.

  • Review 30 (2024-07-10 - Rating: 5)

    Jordan was very helpful when he came to my home. Extremely professional and explain things perfectly clear. Thank you so much for your good work here, Jordan and shout out to Roto-Rooter for the excellent work! 😄🙌

  • Review 31 (2024-12-06 - Rating: 5)

    Ryan was great!!! He fixed my clogged toilet so the Disco Bunco Bash can go on as planned this evening 😻🪩

  • Review 32 (2024-07-03 - Rating: 5)

    We have had Roto Rooter out many times recently - everyone has always been great - but today we had Hasan and he truly went above and beyond. He explained everything to me and told me my options. He was finished with everything from start to finish in less than an hour. I always appreciate your quick help and services but Hasan really went above and beyond. I will be requesting him by name next time I need Roto Rooter!!

  • Review 33 (2024-06-10 - Rating: 5)

    The whole experience was great!! From calling to get someone out to the house. Was surprised the to be told they could be out same day. The tech called 1/2 hour before coming to the house. He went right to work and the sewer line clean out which turned out to be tree roots. When he was cleaning up had a manger came by to make sure no additional clean up was needed.

  • Review 34 (2024-10-22 - Rating: 5)

    I made a disaster/health hazard trying to clear a clog with chemicals. Sunny was here with in an hour and cleared up not just the drain but also neutralized the chemicals. If you get Sunny, you are fortunate indeed

  • Review 35 (2024-11-20 - Rating: 5)

    Great service tech was professional an courteous. Explained procedure before service was done. Will use them again

  • Review 36 (2024-07-27 - Rating: 5)

    Thomas was wonderful to work with. He helped us unclog a toilet and clear out our main line. Would definitely use again !

  • Review 37 (2024-07-20 - Rating: 5)

    Excellent service! The technician Donald came out quickly! Resolved our clog and the camera guy was quickly to follow…on a Saturday!!! Roto Rooter saved the day!

  • Review 38 (2024-06-06 - Rating: 5)

    Bob Johnson was fantastic! He came in and immediately assessed our problem with the water heater. We were back up and running with hot water within 30 minutes. Thank you, Bob! We appreciate you and thank you, Roto Rooter for your quick response. We will highly recommend your company to all our friends.

  • Review 39 (2024-06-24 - Rating: 5)

    Merry was very professional in setting up the appointment. Jamie (service technician) also very professional and did a great job. Great service and job completed within 1 1/2 hours of setting up the appointment.

  • Review 40 (2024-07-20 - Rating: 4)

    Service was fantastic. The technician knew what he was doing and solved the problem quickly. Pricing is controlled by the company and the technician charged us the standard company price. Only four stars because the company standard fee is expensive.

  • Review 41 (2024-12-24 - Rating: 5)

    Our sink broke at 1pm and a repairman came and had it fixed by 5pm (on Christmas Eve, none the less)! Great service!

  • Review 42 (2024-12-13 - Rating: 5)

    Morris was fast, friendly and did a great job! Would highly recommend!

  • Review 43 (2024-11-03 - Rating: 5)

    Ran a bit late of the appointment time but was overall professional and got the job done. Cant really fault them on the time as this was done on the weekend.

  • Review 44 (2024-05-17 - Rating: 5)

    Hard working Jordan did a great job. He kept us informed all the way through the process and showed me the (previously unknown) path to our drain clean out. Very polite, respectful and clean.

  • Review 45 (2024-07-21 - Rating: 5)

    They came immediately. Donald was courteous and his customer service was excellent. We truly appreciate the promptness of your service.Thank you

  • Review 46 (2024-02-17 - Rating: 5)

    Dustin was wonderful! His customer service skills are second to none! He took the time to access my issue and explain what needed to be done. Roto Rooter is very fortunate to have him on their team. Gray work Dustin! 👏🏽

  • Review 47 (2024-05-31 - Rating: 5)

    Had a couple drains cleaned out and had an ancient sink with a tricky repair given a few more years of life. Andy and Bob were on time, knew what they were doing, and great to work with. Good communication with them and with Roto-Rooter dispatch. Another pretty good experience with Roto-Rooter. Definitely will consider them again for this 70+ year old house. Recommend.

  • Review 48 (2024-05-08 - Rating: 5)

    Jeremy was an amazing technician. He went above and beyond with his help and even teaching me how to do some things. I would recommend him highly to anyone needing work done. Very respectful and friendly!

  • Review 49 (2024-05-26 - Rating: 5)

    Five stars for sure they were able to do a same-day appointment. The technician Sam showed up at the very beginning of the expected service window. He was professional, polite, and extremely helpful.

  • Review 50 (2024-11-26 - Rating: 5)

    Jamie is amazing!! Very professional and efficient. Would highly recommend

  • Review 51 (2024-04-02 - Rating: 5)

    They were able to come by the same day when our basement had some flooding after some storms. Nick W was professional, quick, and did a great job explaining our options, the expected cost, and what could make that cost change based on what he may find. Great service, would definitely use again

  • Review 52 (2024-05-16 - Rating: 5)

    Bob took care of us. He is a licensed plumber working in the industry for many years. He took great care of us, explaining options for the repair and when I signed the authorization to proceed, he finished the job within three hours, and it was within she estimate. We will certainly consider Roto-Rooter for any additional plumbing needs, and will ask for Bob!

  • Review 53 (2024-01-26 - Rating: 5)

    Jeremy was on time and did a great job. He made sure to walk me through everything he was doing and definitely went the extra mile to make sure my lines were clear. He even offered to stay and help clean up a little once he was done. Great work and definitely appreciated.

  • Review 54 (2024-11-14 - Rating: 5)

    Robert was quick, knowledgeable, informative and kind. We are VERY pleased with the new garbage disposal.

  • Review 55 (2024-06-03 - Rating: 5)

    Kyle was professional, courteous and took care of us in a timely manner! He made what is a nasty situation humorous ! We would definitely call them again. If possible I would request Kyle as my technician :)

  • Review 56 (2024-06-27 - Rating: 5)

    Bob and Jamie were fantastic. Bob is very knowledgeable and a great teacher as well. I will definitely call them again and ask for Bob.

  • Review 57 (2024-12-30 - Rating: 5)

    Got out to my house in an hour after calling. Not the cheapest but worth the extra price to have them out quickly. Had to snake my kitchen drain and got it cleared. Ryan was excellent. He explained the whole process and was very nice.

  • Review 58 (2024-04-05 - Rating: 5)

    Saved the day! Jamie our technician arrived on time the same day I called. He listened to our drain problem. I had called several other plumbers regarding this issue none of which were willing to help. Grandmas kitchen sink was backing up so quickly we couldn’t even wash dishes. I felt like Jamie really listened to us and didn’t rush at any point. Once the troubleshooting was discussed Jamie got straight to work. After a few moments the water was draining. When the job was done Jamie clearly explained the payment process and guaranteed his work. I would highly recommend this company. If you ever have drain problems call them straight away very professional.

  • Review 59 (2024-01-22 - Rating: 5)

    Dustin came out about 530 pm on a Sunday and could not have been any more professional and knowledgeable about the work he was doing. He informed us of the blockage that was causing the issue and gave us advise on how to keep it from happening again. He recommended services that will insure that our plumbing issues due not return. If there were more stars he would have earned them all. 10/10 will recommend his services again if we ever have this type of issue again. Roto rooter is very lucky to have him as a part of their team.

  • Review 60 (2023-08-25 - Rating: 5)

    Whole experience was great. My appointment was set up quickly and they came out same say, within an hour or two of calling for a non-emergency. The tech who came out, Dustin, was extremely professional and quick. He explain everything to a simpleton like me and was able to find and fix the issue within a few minutes. Great experience all around.

  • Review 61 (2024-04-08 - Rating: 5)

    I had issues with mud in our French drain. Richard explained the costs and put a ton of work into jetting our drains. I am thoroughly impressed with his work ethic and him staying to make sure the job was done.Richard deserves a raise!

  • Review 62 (2024-06-21 - Rating: 5)

    Excellent service as always. The technician/plumber was courteous and helpful. Problem identified (garbage disposal had fallen off its bracket under the sink) and fixed in no time. Yay!

  • Review 63 (2024-05-17 - Rating: 5)

    After being frustrated with my elderly parents kitchen faucet, I had Robert come out, and was extremely helpful and friendly and got the job done. Thank you for the professionalism and expertise! I will call again when needed, and I sure will recommend you to others! See you next time!

  • Review 64 (2024-04-02 - Rating: 5)

    Roto Rooter handled my flooded basement wonderfully. Nick W came out the same day of the damage and fixed our issue. He was patient and clearly explained everything that needed to be done. Highly recommended!

  • Review 65 (2024-02-23 - Rating: 5)

    Jamie arrived promptly, was very professional, explained his process and then went on to tell me what would be happening after if we needed anything. Quick service! Def would recommend using them!

  • Review 66 (2024-03-29 - Rating: 5)

    Nick- Tech #6074 was out for service today and I couldn’t be happier with his performance. He was polite, professional, and knowledgeable about the situation and got the job done in a timely manner. I highly recommend requesting service from this technician!

  • Review 67 (2024-03-04 - Rating: 5)

    Dustin from Roto-Rooter was so helpful and friendly. He did an awesome job and was finished super quickly. If you ever have issues with a drain that needs to be cleared I highly recommend these guys!

  • Review 68 (2024-06-04 - Rating: 5)

    Robert came right in, and was knowledgeable and personable, this what I like about companies like this, just making the customer feel comfortable. Kudos Rotor Rooter for great customer service!

  • Review 69 (2024-06-09 - Rating: 5)

    Jordan the technician from Roto Rooter was honest in the pricing for the visit. Jordan was able to resolve the issue with the kitchen sink in a professional and friendly manner

  • Review 70 (2024-02-16 - Rating: 5)

    They were able to send a technician out to our home the same day I contacted them which was important as we had a backed up sewer. Richard was wonderful. Very professional and fixed the problem quickly. He went above and beyond and couldn’t have been nicer.

  • Review 71 (2024-08-05 - Rating: 5)

    I just wanted the floor dug up from the drain pipe to the sewer.but roto auto wants to t ire up half of my basement floor for 20 000 I can not afford itSo zi am looking for some one to only do what I wsnt.sorry for the inconvenience.

  • Review 72 (2024-03-30 - Rating: 5)

    My technician was amazing and really helped me out more than I can even say. I will not only use this company again but I will specifically request for my technician again (I think hos name was Teddy). Wonderful guy and Wonderful service!

  • Review 73 (2024-11-22 - Rating: 5)

    We had such a wonderful experience with this company. I called for an emergency plumbing situation with our drain and someone was out within an hour. Morris was our technician and he was amazing. Very thorough and efficient. We would definitely use this service again!

  • Review 74 (2024-04-02 - Rating: 5)

    Justin Illert was an amazing help! I felt like he worked on the sewer line like it was his own home. Every step of the process was discussed and issues resolved. Couldn’t be more happy. Would 100% recommend.

  • Review 75 (2024-06-30 - Rating: 5)

    The tech was very professional, solved my emergency problem, was careful not to cause damage to my equipment and, most importantly in my situation, showed up promptly. I’m well satisfied!

  • Review 76 (2023-06-13 - Rating: 5)

    I like the fact that you can contact them online to set up appointment. Dustin was my technician. He was professional and very knowledgeable. He explained about restoration services that they offer and told me about their drain cleaner. Unfortunately, I couldnt afford either of them at this time. Dustin was confident in his skill and I appreciate the service he provided. You have a Great Employee!

  • Review 77 (2024-07-04 - Rating: 5)

    Very knowledgeable and professional Jordan took the time to explain to me everything , made sure I understood and answered all of my questions without rushing me. Extremely grateful

  • Review 78 (2024-08-02 - Rating: 5)

    Johnathan Crate was amazing on time great performance customer service on point will recommend to family and friends!!

  • Review 79 (2024-01-19 - Rating: 5)

    Called Roto-Rooter for a laundry drain line in December and then again for a shower drain in January that were connected to the same lateral line. They came out to see if the issues were related and quickly resolved the problem after thorough inspection. All of the technicians I had out to my house were very respectful, curious, professional and knowledgeable about the issues, and I was walked through everything they had to do. Would absolutely call them again if I have another issue.

  • Review 80 (2024-06-29 - Rating: 5)

    The technition was helpful, did the job very well and explained what was doing and why. I would highly recomend him for any plumbing work that is nedded.

  • Review 81 (2024-01-26 - Rating: 5)

    Dustin explained everything he needed to do from start to finish. Having discovered a backup when I got home from work, within 2 hours they were here working on it. I am so grateful to these men for doing such a wonderful and respectful job

  • Review 82 (2023-08-11 - Rating: 5)

    They came out quickly and within an hour were able to take care of our needs at a phenomenal rate. They were extremely professional and knowledgeable and were able to keep me well-informed as to everything that was going on while they did it. I will absolutely use them in the future.Used them again and had Dustin come out. He did just as phenomenal a job as the last crew and took care of everything quickly and effectively and made sure i knew everything he was doing and why and how to prevent issues in the future. 5/5 stars again!

  • Review 83 (2024-01-05 - Rating: 5)

    I was extremely pleased with the service Dustin and Cody provided. Not only were they very professional but very friendly as well. They are great representatives for Roto Rooter and should be recognized for their service. It is employs like Dustin and Cody that makes me call Roto Rooter the next time I have an issue.

  • Review 84 (2024-06-30 - Rating: 5)

    Technician jordan was real chill came in quick got his job done and communicated professionally and effectively would recommend this company to anyone

  • Review 85 (2024-06-03 - Rating: 4)

    Robert installed my water heater about a year ago and came back out for a small fix. Remember the house and me was very professional and knowledgeable! Took the extra couple minutes to walk me through the fix and educate me. Excellent!

  • Review 86 (2024-02-11 - Rating: 5)

    Tim showed Service of Excellence to our problem. He gave us correct information and solved the issue with his knowledge. He is very kind and courteous. We need more people like Tim. Your company is blessed to have Tim.

  • Review 87 (2023-09-08 - Rating: 5)

    Dustin was awesome! Very polite! Hard worker and made sure everything was ok with the Main line! Ran it twice to be certain! Helped me figure out what was going on. Explained everything clearly. Our dog was acting crazy & he dealt with that well too!

  • Review 88 (2023-06-25 - Rating: 5)

    Dustin really put me at ease when he arrived on a hot Saturday evening. He was genuinely happy when he stepped out of the truck. He was kind and informative and conveyed a very nice appearance. He gave me a friendly greeting. He worked hard to fix the problem and explained the procedure and the paperwork. He left with the same professional attitude as when he arrived. He confirmed my notion that Roto Rooter is a premium company.

  • Review 89 (2024-01-19 - Rating: 5)

    Technician was professional and worked diligently to clear the lateral line on an extremely cold day. He didnt rush the job. Im very satisfied with the results and his work ethic. Would recommend this Technician

  • Review 90 (2024-11-21 - Rating: 5)

    Our technician was Morris Hall. What a wonderful person he is. He came in and was very professional at his job. Morris really came to our aid and fixed the problem quickly. We have used Rotor Rooter several times and have always been very satisfied with your company.Thank you so much Morris.Debi

  • Review 91 (2024-06-07 - Rating: 5)

    Jordan was awesome! Definitely would recommend using Roto Rooter. Super helpful and willing to work with you on price super amazing experience!!

  • Review 92 (2024-12-26 - Rating: 5)

    Saved Christmas by showing up within 45 minutes to fix a backed up kitchen sink.

  • Review 93 (2024-04-12 - Rating: 5)

    Nick was very good and had my drain line clearer very quickly. I appreciated the quick service. Job was completed within 3 hours of my calling.

  • Review 94 (2023-09-10 - Rating: 5)

    Jeremy H. was very professional, knowledgeable and efficient. He made a long, stressful day end much better than it started.Tavia, who I spoke with when I called to inquire about service, was also very kind and helpful.Thank you both for helping make our day less stressful in the end. We appreciate you both!

  • Review 95 (2024-01-14 - Rating: 5)

    Our technician, Dustin and his partner Cody could not have been any more knowledgeable and helpful! They explained in detail the source of our drain problem, fixed it, and told us how to treat it going forward. I highly recommend this team and their organization to anyone, and they will always be my go to for drain and plumbing issues.Thank you guys for coming out in 5 degree weather and taking care of our needs!

  • Review 96 (2024-06-20 - Rating: 5)

    Jordan was very informative all along the way. Great technician and was able to resolve the issue quickly. Very impressed!

  • Review 97 (2024-06-02 - Rating: 5)

    Im satisfied with Kyles promt service and his great customer service he was friendly he explained what was needed to be done completed the work in a timely manner. Kudos to Kyle.

  • Review 98 (2024-11-05 - Rating: 5)

    Friendly service, explained process and kept in contact until arrival.

  • Review 99 (2024-11-19 - Rating: 5)

    Jamie was friendly and efficient, thank you for a job well done

  • Review 100 (2024-04-19 - Rating: 5)

    The on-site visit was scheduled same day and he showed up within 2 hours. May not be the cheapest game in town but the company is obviously organized. So theyre dependable.

  • Review 101 (2024-03-04 - Rating: 5)

    Our technician was Dustin, he quickly cleared a pipe and left nothing behind. He effectively cleaned up before he left, cleaning up the original overflow and left no tracks from equipment or the process. Very pleased.

  • Review 102 (2023-03-28 - Rating: 5)

    Mr. Eddie was the best technician I have ever had sent to my house. Polite and very personable. The last time I used you guys a tech unplugged my freezer and ruined my grocery stockpile I had. Eddie plugged my freezer back in and left everything in the same way when he arrived. He was a true delight and informed of everything along the way. He actually pointed out a leak I had above my hot water heater and how I could fix it! Truly a gem! I hope you all take care of him because he taking the best care of your customers! Thanks!!!

  • Review 103 (2023-05-12 - Rating: 5)

    Dustin was fantastic! RR gave us a window of service between 1-3 and he showed up at 1 just about right on the dot. He was professional, friendly (the dog loved him), efficient, and was so kind as to tidy up some of the water that spilled over from the clogged pipe. In a time where customer service can feel like a low priority for many businesses, the friendliness and helpfulness was greatly appreciated! I feel confident recommending him to anyone seeking these types of services. Thank you!

  • Review 104 (2024-02-24 - Rating: 5)

    Great work! Connor came out in a timely matter and was thorough with everything he explained. Will definitely use again. Love the 24/hour service.

  • Review 105 (2024-06-10 - Rating: 5)

    The service was excellent I even got a man came the next day offered to clean up which he didnt have to do cuz the the man came checked all the sewers cleaned them all out and cleaned up the mess I really appreciate it they all did a nice job thank you

  • Review 106 (2024-08-11 - Rating: 5)

    Thomas Springer came to help me with my plumbing issue he went above and beyond with solving the problem was also very knowledgeable and helpful would recommend him to anyone

  • Review 107 (2024-08-18 - Rating: 5)

    Team was very helpful and did a great job cleaning up after.

  • Review 108 (2023-08-15 - Rating: 5)

    Dustin did an amazing job! He took the time to educate me on what was happening and how he would fix the problem. He was extremely professional and kind! I appreciate his thoroughness and quality work.

  • Review 109 (2024-01-31 - Rating: 5)

    Prompt service. Tech had a good manor and was up front with price and expectations of job. Protected work area from mess and was knowledgeable in his craft. Would recommend and use again

  • Review 110 (2023-09-03 - Rating: 5)

    Dustin was AWESOME 😎! Arrived early, worked thoroughly and timely. Assessed problem right away and repaired clogged pipes masterfully! Outstanding technician and great customer service! Highly recommend. Thank you, Roto!!

  • Review 111 (2023-09-15 - Rating: 5)

    Dustin was wonderful, explained everything very clearly, and was super helpful the whole night. He came at a great time of need and had terrific recommendations so that the problem doesn’t happen again. He is an excellent addition to the Roto-Rooter Team. 100/100 service all across the board

  • Review 112 (2023-12-30 - Rating: 5)

    I am not one to do reviews but I felt I needed to do one tonight. My basement drain was clogged and Roto-Rooter sent Jeremy to help me with my problem. Needless to say as a disabled senior citizen I felt vulnerable and very worried about this problem. Jeremy arrived at my door within a half hour of my phone call to Roto-Rooter on a friday night at 10:00 pm. His kindness was immediately overwhelming. He made me feel at ease immediately. He walked me through what he would be doing and explained the process to me step by step from beginning to end. All the while taking into consideration my limitations and lack of knowledge. He had to troubleshoot the problem and he worked very hard to pinpoint the problem and rectify it. He gave me a senior discount making it much more affordable for me. He was here for several hours and still took the time to educate my daughter and I in regard to avoiding any future problems in our older house with large trees…and large tree roots! At the end of his time here he was just as kind as the moment when he arrived. He is very knowledgeable and Roto-Rooter is very fortunate to have him on their team!! Thank you Jeremy! And thank you Roto-Rooter! I will sleep a lot easier tonight!!!

  • Review 113 (2023-09-08 - Rating: 5)

    Our technician, Eddie, was everything you want in a plumber: knowledgeable, strong, considerate, and thorough. We gave him a challenging case (extra small space and toilet) and he fixed our leak. Generally all of our experiences with Roto rooter have been stellar and fast appointments, but you pay for it. They cost more, but they can be there tomorrow, you know?

  • Review 114 (2023-09-01 - Rating: 5)

    Dustin was incredible! Showed up on time, gave a great explanation of what the problem could be and the steps that may need to be taken, then did a great job in a timely fashion and was very friendly and professional! Highly recommend him!

  • Review 115 (2024-02-09 - Rating: 5)

    Dustin was so polite and explained everything really well. He did a great job and helped us out a lot! Excellent customer service. 👌🏼

  • Review 116 (2024-02-19 - Rating: 5)

    Had my kitchen faucet replaced by Carl #4567 today and very happy with the results. Carl is very professional and provides excellent service - very efficient and knowledgeable. Carl is truly a GEM for Roto-Rooter. Thank you!

  • Review 117 (2023-08-22 - Rating: 5)

    Dustin at Roto-Rooter was amazing. Had an evening emergency with a main line backup in the basement. He was knowledgeable, efficient and fixed the issue with ease. And was so kind and patient with any questions I had.

  • Review 118 (2024-10-05 - Rating: 5)

    Came and did a complete sump pump replacement on the weekend, great work!

  • Review 119 (2024-02-24 - Rating: 5)

    Dustin C was very professional and personable. I appreciate his enthusiasm and eagerness to take care of my clogged drain. Highly recommend.

  • Review 120 (2023-08-27 - Rating: 5)

    Dustin did outstanding work in a timely manner. He clearly explained what the problem was and what intervention was needed. After performing the work, he provided a detailed review of what was done. He was courteous and professional throughout.

  • Review 121 (2023-06-21 - Rating: 5)

    Adam was very friendly and kind, exactly what you need when you’re going into a home that you know the homeowner is having a bad day having to call a plumber. Knew right what to do and got right to it. Thank you so much for being amazing and explaining to me what was going on! 10/10 highly recommend!

  • Review 122 (2023-09-24 - Rating: 5)

    Brian did an excellent job, very thorough, explained everything without asking, professional and just so kind! Thank you Brian Watson for bringing order back into our home! You are appreciated more than you know!

  • Review 123 (2023-06-13 - Rating: 5)

    Eddie and Shaun were AWESOME! They were thorough in diagnosing and locating the clog. They answered all of our questions, left the scene cleaner than what they found it, and provided the BEST customer service I have seen in some time! Would 100% recommend Eddie and Shaun from Roto-Rooter to anyone!

  • Review 124 (2024-02-16 - Rating: 5)

    Dustin worked efficiently and provided me with a thorough understanding of what had happened with my flooded basement. He not only assured me that the work was done correctly, but provided me with details on the next steps I need to take in rectifying my situation.

  • Review 125 (2024-05-04 - Rating: 5)

    Roto Rooter and Bob did an excellent job for us today. We woke up to a failure of our sump pump. Roto Rooter was able to get Bob to our house my mid-morning and he replaced the pump for us!

  • Review 126 (2023-06-09 - Rating: 5)

    Stunned! Main drain to the house backed up at about 5:30 PM. Called Roto-Rooter at 6:00 PM and Dustin was here by 7:00 PM. Dude was legit. Knowledgeable and professional but still down to earth, joking with my kids when he was going back and forth to his van. Had the job wrapped up by 8:00 PM. This was the best customer service experience Ive had in years. Dustin is about the best representative a company could ever ask for. You guys are lucky to have him.

  • Review 127 (2023-12-27 - Rating: 5)

    Jamie unclogged our kitchen sink drain quickly and efficiently! He was very pleasant and professional! The price was a bit on the high side.

  • Review 128 (2023-08-07 - Rating: 5)

    This happened on a Sunday evening. We cant go without water (or flushing) til Monday. A quick search showed RR was open and only 7 miles away. I called and Dustin was there within 1 to 1 1/2 hrs. He was very friendly and got the job done fast. Hopefully this wont happen again soon but if it does, Im calling.

  • Review 129 (2023-07-24 - Rating: 5)

    I think I posted already. But, Brian and Dustin were very kind and knowledgeable. Dustin did the job and explained to me every step of the way. Dan who came out with the camera was nice too. Getting a second opinion though on what he said.

  • Review 130 (2023-09-04 - Rating: 5)

    We had Dustin out to help us with a blockage in our main line. They had him on site same day and he was very professional, kept us in the loop, and cleaned up when he was done. Very happy homeowners here!

  • Review 131 (2023-08-12 - Rating: 5)

    Jeremy was very professional and worked very very hard at getting our drains cleaned . He was nice , looked presentable and did a fantastic job . Hard , hard worker! smart ! Very friendly and approachable . I will ask for him in the future . Thank you for sending him to my location .Chris Gilland .

  • Review 132 (2023-09-22 - Rating: 5)

    The company had 2 guys out to our house within 30 minutes of calling. Eddie and his colleague were very helpful, thorough and friendly. They resolved our problem quickly!

  • Review 133 (2023-07-07 - Rating: 5)

    From the first phone call to the arrival of the technician Dustin, who was very professional, kind and courteous, the service was great. I had a clogged toilet and Dustin was able to fix it in less than 10 minutes with a 7 day guarantee. Will definitely use again. Ask for Dustin!!

  • Review 134 (2023-08-01 - Rating: 5)

    Brian was very professional and kept me informed of his progress. He also provided tips to help keep my drains free. I’m completely satisfied with his work and excellent service.

  • Review 135 (2023-06-08 - Rating: 5)

    Dustin arrived to save the day when I found my kitchen drain clogged with gunk after a long trip. He knew just how to fix it, did it quickly and professionally, and triple-checked that everything was back in working order before he left. I appreciated how easily it was to schedule the help I needed on the day I needed it. Hopefully I won’t have any more problems, but won’t hesitate to use Roto again if I do!

  • Review 136 (2023-07-07 - Rating: 5)

    Dustin is my new hero! He fixed my plumbing issues and even cleaned up for me! He explained the work he was doing and did a fantastic job! He really put me at ease since I’m new to area. Thank you, Dustin, you saved the day for me and I appreciate you!

  • Review 137 (2023-06-17 - Rating: 5)

    Dustin was so kind and helpful he explained my pipe treatment and answered every question i had. He was funny and did a great job for me tonight on my emergency situation. Would 10/10 recommend him to anyone.

  • Review 138 (2023-07-26 - Rating: 5)

    Jeremy was very friendly, professional, informative, and on time. He took great care in protecting the area he worked in and cleaning up. Would refer him to my family and friends. Thank you very much for coming out and trying resolve the issue.Shannon & Julia

  • Review 139 (2023-08-30 - Rating: 5)

    Fast, polite, cordial. Tom did an excellent job getting us up and running with our clogged drain. Second time we’ve used their services and both times they were top notch.

  • Review 140 (2024-05-16 - Rating: 5)

    The technicians were great help! They not only took the time to unclog our drain but explained how it clogged and what to do in order to keep it from getting a clog again.

  • Review 141 (2024-07-05 - Rating: 5)

    Jordan was very polite and professional, and got the job done on a holiday, thanks for your services

  • Review 142 (2024-04-17 - Rating: 5)

    Good service and talk me through every procedure needed. Mike was very helpful and gave me good advice for any other procedures. Thank you Mike and Roto-Rooter.

  • Review 143 (2024-01-12 - Rating: 5)

    Even though I didnt call until late in the day, Roto Rooter sent a technician promptly without an extra charge. Jeremy was polite and got right to work. He cleaned the main line in both directions and made sure it was running freely. He also identified a broken piece in the main drain and a leak in the tub drain.

  • Review 144 (2024-07-15 - Rating: 5)

    Donald did a great job clearing my floor drain. Fast, on time and professional!

  • Review 145 (2024-11-24 - Rating: 5)

    Top notch service and the employee was kind and effective. Thank you!!!

  • Review 146 (2023-06-13 - Rating: 5)

    Dustin from Roto-Rooter (RR) was professional, very well mannered and easy to work with. He was up front and informative to help me with my issues at my residence. The service was quick and easy. Roto-Rooter is a two thumbs up company with satisfaction guaranteed. Thanks

  • Review 147 (2024-04-20 - Rating: 5)

    Jeremy did an amazing job getting a clog out of my basement floor drain. He was also very professional and maintained that professionalism the entire visit.

  • Review 148 (2023-08-11 - Rating: 5)

    The technician Jeremy was especially customer service oriented. He was professional and informative. He is an asset to his employer! He resolved my issues and made me feel comfortable within the process.

  • Review 149 (2024-01-12 - Rating: 5)

    Dustin from Roto Rooter was great! K owledgeable, polite, and always thinking about me as a consumer of their service/product. Worth the money.

  • Review 150 (2023-06-05 - Rating: 5)

    Dustin did a great job of clearing our kitchen sink pipe. He was very professional, knowledgeable and had a great personality. We would definitely recommend him and Roto Rooter to others.

  • Review 151 (2024-01-03 - Rating: 5)

    Had a kitchen sink clog. Called Roto Rooter. Jamie arrived within minutes of calling. He was knowledgeable and explained as he went along. It took all of 45 minutes. Would recommend Roto Rooter to all.

  • Review 152 (2024-05-17 - Rating: 5)

    Fryday was an excellent technician including being a complete gentleman. If the situation ever arises again I will request him.

  • Review 153 (2023-05-20 - Rating: 5)

    Came out quickly on a Saturday, and the service was perfect in every way. Dustin was incredibly professional, communicated well and was a pleasure to do business with. Highly recommend.

  • Review 154 (2024-04-11 - Rating: 5)

    Nick was very professional and gave detailed information about our issue. He did a great job for us.

  • Review 155 (2023-12-26 - Rating: 5)

    Dustin came to our home to save the day from a clogged sink ON CHRISTMAS DAY! He was competent, respectful, honest, and cleaned his space before he left. Thank you Dustin!

  • Review 156 (2023-05-30 - Rating: 5)

    I had Dustin from Roto-Rooter come to my home today. He was polite, professional, and very informative. From the time I called in for service until the issue was fixed was a total of 3 hours, and that is the day after a holiday! If you are ever having drain problems, calling Roto-Rooter is the best option in St. Louis. Always check their website for coupons too, I saved $75 on this visit.

  • Review 157 (2023-06-20 - Rating: 5)

    Dustin was very good at explaining what he was doing and what he may need to do as a result(for example; there was dark muddy water in the upstairs tub). He was able to get another plumber that will come tomorrow and go deeper and see if the upstairs tub can be fixed. Dustin is very friendly and easy to understand.

  • Review 158 (2024-01-02 - Rating: 5)

    Dustin came out on New Year’s Day and worked for 2 hours. He was kind, professional went above and beyond. Thank you so much Dustin!

  • Review 159 (2023-08-25 - Rating: 4)

    Jeremy came to my house for basement backup and ended up saving the day with another problem, too! He struck me as a good person and after he was here for awhile, i knew i was right. And honest! it was refreshing to have someone speak to a woman about a problem and make sure she can understand!

  • Review 160 (2024-07-21 - Rating: 5)

    They came immediately when I called. The customer service was wonderful.Thank you.

  • Review 161 (2024-02-10 - Rating: 5)

    Jamie arrived within the hour on a Saturday morning, solved the problem in good time, explained things and was super pleasant. Perfect experience.

  • Review 162 (2023-07-15 - Rating: 5)

    Dustin did a great job. He was very professional and kind in working on a clogged drain at my parents house. Would recommend him for any future needs.

  • Review 163 (2023-07-24 - Rating: 5)

    Dustin is really good guy. He came on a sunday night to help unclog some drains and was extremely helpful and kind. personally, i can hardly handle a clogged toilet let alone a clogged basement. all in all, we got the drain fixed and was back inside a clean smelling home by 11.

  • Review 164 (2023-05-22 - Rating: 5)

    Called roto-rooter for them to fix my basement drain that was clogged. They offered to come out the next day, and I wasn’t available and came out Saturday morning. Quick service, Brian, was the technician and was extremely helpful. He was knowledgeable and offered additional help and advice on other things. They were a bit expensive, definitely not the cheapest but if you want quick response , same day repair, knowledgeable, and professionalism, I would definitely recommend Brian and roto-rooter, I will be using them again.

  • Review 165 (2024-03-26 - Rating: 5)

    Nick W is so knowledgeable and very polite. Simply the best technician. He explained all the options, addressed all problems and offered solutions.

  • Review 166 (2024-07-26 - Rating: 5)

    In and out! Let me know everything I needed. Very helpful with helping with old and outdated house!

  • Review 167 (2024-05-30 - Rating: 5)

    Hasan did amazing! Super professional and got our plumbing issue resolved quickly. So thankful!

  • Review 168 (2024-05-13 - Rating: 5)

    Nick did a fantastic job. I would recommend him to anyone and for our next job. Thanks

  • Review 169 (2023-09-20 - Rating: 5)

    Eddie and Calvin were....how can I put this..... The best plumbers I have ever had the pleasure of meeting! Made a bad day turn into a better one. Very professional and kept me updated thru out the whole process let me know numbers and even helped me find a program thru my city to save money on visits. Very outstanding service and I do not get to say that often anymore. There were able to find the problem and even stayed till the city came to get the main line. And stayed after to run it thru and make sure everything would be working properly. They both recognized my concerns and assured me I was in good hands. They were really great and communicated well with me. If I could request plumbers I would request them everytime. Thanks ROTO

  • Review 170 (2023-07-01 - Rating: 5)

    Brian was extremely knowledgeable, courteous and informative. The clog of the dual kitchen sink/disposal was handled quickly and expertly. Very upfront of the cost and gave excellent tips for maintenance.

  • Review 171 (2024-03-06 - Rating: 5)

    Very happy with Shawn’s work today! I discovered a significant leak in my basement this morning, and they were able to get someone to my house within a few hours.

  • Review 172 (2024-03-21 - Rating: 5)

    Service was excellent. Service was out in an hour and work completed in another hour. Service person was professional and explained what occurred and how the situation was going to be handled. Very positive experience

  • Review 173 (2024-06-21 - Rating: 5)

    Robert responded on time and was very professional. Knocked the job out with great efficiency.

  • Review 174 (2023-05-17 - Rating: 5)

    Called at 10pm at night due to a pipe leak I located in my kitchen. They were responsive, got a lot of details to ensure they had all the tools and supplies and showed up at 8am! Great service by Robert, who explained what he was doing the whole time, was open to questions and was very professional, knowledgeable, and didn’t leave a mess

  • Review 175 (2024-05-31 - Rating: 5)

    Fast service, knowledgeable tech and including a sense of humor! Bob even helped us find the water problem and it wasn’t even a roto rooter issue!

  • Review 176 (2023-04-28 - Rating: 5)

    They arrived quickly the same day to clear kitchen drain line and set me up for next morning for pip repair. Couldn’t be happier with service and quality of work! I would definitely use them again.

  • Review 177 (2024-04-24 - Rating: 5)

    I was very pleased with the service I received. Nick did a great job, was personable and went above and beyond to avoid making messes.

  • Review 178 (2023-06-27 - Rating: 5)

    Our plumber was Bob Johnson and he went above and beyond for us. He quickly diagnosed the issue and came up with a solution. He took the time to ensure that the finished work was good and functioning properly.

  • Review 179 (2024-05-10 - Rating: 5)

    Mike was excellent, quick, and thorough! And very funny - ask him about his grandkids if you want stories

  • Review 180 (2023-12-04 - Rating: 5)

    I had an emergency in the evening and they were able to get a tech to my home within a couple of hours. The resolution was quick and the tech was very knowledgeable and courteous.

  • Review 181 (2023-12-29 - Rating: 5)

    The technicians were very professional, polite and thorough threw out the entire process. I was overly impressed with how the job went. Definitely will recommend them.

  • Review 182 (2023-06-12 - Rating: 5)

    Had a water/sewage back up and Adam came as soon as possible. He was very professional and did a wonderful job assessing our needs and best approach for the job. If you have a bad clog and its the weekend, hope you get Adam.

  • Review 183 (2023-08-05 - Rating: 5)

    Brian was very pleasant and took the time to explain everything. Also a very honest young man! Will request him should I ever call for services again.

  • Review 184 (2023-05-30 - Rating: 5)

    Eddie H. my technician was very professional and courtesy. He explained what was being done and did a thorough and excellent job. I always use Roto-Rooter for all my plumbing needs. Thanks to wonderful people like Eddie H.

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