JES Foundation Repair

Located in Ashland, Virginia

Address: 309 Quarles Rd, Ashland, VA 23005, United States

Phone: +1 804-409-2147

Rating: 4.6

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-30 - Rating: 5)
Used JES to encapsulate my crawl space after finding mold and water damage. The crew was respectful, polite, on time and great guys. It’s always a pleasure to have genuinely nice people work on your house. Brian C, Torian W, and Andre G were outstanding and anyone needing crawl space work, ask for them at JES!

Review 2 (2024-12-25 - Rating: 5)
Joseph McCullough was my inspector, and he was great from initial contact thru the entire inspection. Very thoroughly done, and very knowledgeable unlike some of the other companies I had out. Would definitely recommend JES and Joseph to family and friends, and will definitely be doing business in the future if needed.

Review 3 (2024-12-23 - Rating: 5)
Brandon Conner came on time, did the inspection and hired JES on the spot. His professionalism was so incredible and explained everything to us. They are coming tomorrow to do the work . Hbus such an asset to your company. He really cares about out his clients.

Review 4 (2024-11-07 - Rating: 5)
We had some moderate foundation repair work done by Juan and Florencio and they did a great job. They were hard-working and courteous, and explained everything they were doing. My salesperson could have been better at returning my calls, but Im not going to take a star off for that. Overall everything went great.

Review 5 (2024-01-30 - Rating: 5)
Excellent work that was performed in less time than planned. We had nine steel piers built into the foundation to lift of the house and stabilize it. Mr. Martinez led a very professional group that did the work. I can’t express more satisfaction with the work.

Review 6 (2024-12-23 - Rating: 5)
My inspector Brandon was amazing! He made me feel so at ease about our problems in our basement and I am so excited to get the work done!! I would definitely request Brandon! Very thorough, gave us options and had a ton of financing options!

Review 7 (2023-12-14 - Rating: 5)
I highly recommend using JES Foundation Repair. I had a substantial amount of water damage to my flooring and mold in my crawlspace. Two crews came out to do the work, a cleanup crew (to remove the old insulation and remove the mold) and an installation crew (encapsulation, dehumidifier, sump pump and replace the flooring). They all did a fantastic job and did it quickly. Many thanks to: John Trak (sales rep), Roberto and his cleanup crew (I wasnt able to get everyones name), Paul Fundersol, Jovani Gracia and Christian Stinnet (installation crew), as well as the office personnel that did the scheduling and kept me notified. Very professional company.

Review 8 (2024-12-12 - Rating: 5)
Brian Donald is an exceptional representative of JES. He was very patient with me and answered and explained all the details of the contract and he assisted in getting financial assistance and for that I am very grateful. If I feel that if I need assistance in the future, I can call him and he will be there for me so I really appreciate their services. thank you so much. JES for sending him to me. Thank you.

Review 9 (2024-10-03 - Rating: 5)
Chris from JES was great when he came out to look at our basement and help us try to diagnose and solve our problem. He was friendly, informative, thorough. He listened to what I had to say and considered my ideas, went all around the house looking into every nook and cranny, spent a good deal of time talking to me about what he felt was happening and what should be done about it and why. He showed me pictures, drew diagrams, answered all my questions... I was impressed!

Review 10 (2024-12-03 - Rating: 5)
We had JES come out several years ago for work on our crawl space. It was a terrific experience led by Blaine H. Recently, we realized we needed to have JES come again. Blaine came out and set everything up for us. He is very knowledge, advocated for us on a few things and answered all of our questions. Very highly recommend Blaine from JES!

Review 11 (2024-05-01 - Rating: 5)
A year ago we had JES encapsulate our crawl space. A year prior to that we had them level our home. Both experiences were great. JES always does a wonderful job. Today was our 1 year warranty inspection. Brock called telling me he would be able to arrive earlier than the scheduled appt. Which worked well with my schedule. Brock was very courteous. He went right to work after asking if we had noticed any changes such as settling and humidity in our home. After a thorough inspection he went over all what he found. Good news, everything is looking the same as after all work had been completed over a year ago. The 5 year warranty I purchased is giving us the peace of mind we needed. Brock is just as professional and knowledgeable as you would expect.

Review 12 (2024-10-17 - Rating: 5)
The JES Team (Gaston Ellis, Junius Harvey and Thomas Jackson) did a great job of encapsulating our crawl space and installing a dehumidifier. They were polite, answered all our questions, always on time and it was obvious they took great pride in their work. We appreciate their hard work!

Review 13 (2024-07-10 - Rating: 5)
I recently had the pleasure of working with Levi(salesman) and Joe(installer)) from JES Foundation Repair Company for the installation of a new under house humidifier, and I couldnt be more impressed with their professionalism and expertise.From the initial consultation to the completion of the installation, Levi and Joe demonstrated exceptional knowledge and skill in their work. They took the time to explain the process to me in detail, answered all of my questions, and ensured that the installation was done efficiently and to the highest standard.Not only were Levi and Joe incredibly professional, but they were also courteous, friendly, and a pleasure to work with. They went above and beyond to make sure that I was satisfied with their work, and I truly appreciate their dedication to customer service.I am extremely happy with the service provided by Levi and Joe at JES Foundation Repair Company, and I would highly recommend them to anyone in need of foundation repair or related services. Thank you, Levi and Joe, for your superb assistance – you have earned a customer for life!

Review 14 (2024-08-01 - Rating: 5)
Blaine from JES was amazing during our consult. He was very knowledgeable and professional. He did a thorough review and assessment of our foundation and crawlspace area and gave us a meaningful solution on how to prolong the longevity of our home and help prevent pests from entering. He answered all of our questions and has given us timely follow up for questions we had even after leaving our consult. We appreciated having him to work with.

Review 15 (2024-10-25 - Rating: 5)
Joel from JES provided top-notch, speedy service to repair a broken pump in my basement and run a new pipe through a tight crawlspace and out of the side of the house. Was a really tricky job, but he got it done right and took the time to communicate with me what the plan was at every step of the process. Very professional approach and results.

Review 16 (2024-08-15 - Rating: 5)
David Lucas has cared for us and our home well. We gave greatly appreciated his service inspecting our crawlspace and giving helpful guidance on how to handle the moisture issues that were presenting; assessing the crawlspace work after the job had been completed; and giving helpful suggestions when we thought we had foundation and possible mold issues.We have not been disappointed!

Review 17 (2023-09-28 - Rating: 5)
Team did a great job. Completed paremeter drainage to sump pump and added three jacks. Good communications, very considerate, quality work. The team:Frank NelsonRalshell JonesMalike CampbellGreat JES crew.

Review 18 (2024-10-07 - Rating: 5)
Sam Davis came today to perform my first yearly inspection. He was polite and informative. I feel like, since I made a substantial investment in the crawlspace encapsulation, I have piece of mind that it will be serviced yearly and confidence in the awesome customer service of JES.

Review 19 (2023-09-03 - Rating: 5)
EXTREMELY EXPENSIVE 😳 but worth it. We have an older house with balloon framing. It was difficult to find a company willing to complete an extensive foundation/pier/drainage repair. The price was definitely more than we would have even imagined 😅 but at the end of the day if you know it will be done right, you do what you think is best and bite the bullet. It took them a little less then 6 months from the initial inspection and signing to start on our project. They finished 2 weeks ahead of schedule initially saying it would take a month. We had 3 different crews come out. First we had Melvin and his crew. They were extremely skilled and knowledgeable and his crew were very tidy and efficient. Then we had the Intellijacks crew. Cameron and Zack were extremely courteous and hard working. Cameron answered all our questions which was a lot!! And lastly we had the French drain crew Pallas, Hector and James. Again these guys were AWESOME, hardworking and skilled at their craft. And not to forget the salesman Eric. Super nice guy. Gave us some great advice on rebuilding our floors. They all worked in some of the hottest heat of the summer. Always had a smile and willing to answer any questions we had. All three of these crews and Eric are a true asset to JES.

Review 20 (2024-08-06 - Rating: 5)
The entire process from start to finish waterproofing our basement was handled extremely professionally and carefully. Our basement had been a source of trouble when severe storms rolled in but now we no longer have to sweat out rainy forecasts.BJ was fantastic at explaining the details of the job and assured us it would solve our problems. The Installation crew was on time daily and showed pride in their craft which certainly showed in the final product.

Review 21 (2024-09-11 - Rating: 5)
EDIT: I am honestly so appreciative of the speed with which JES upper management contacted me to remedy this. I didn’t even think a Google review or a Facebook post would do anything and it was my last ditch effort to try and get someone to help me. I decided to amend my negative review. They have us scheduled to have all the faulty work previously done repaired and honestly that was all we wanted to begin with considering it was under warranty. Thank you guys so much for really following through on your customer satisfaction promise. We are incredibly thankful for all this after such a stressful last couple weeks it’s been trying to settle all this.I’m not normally one to leave a review but I need to put this out there to save everyone else the same issue. JES Foundation Repair have outright admitted that the foundation work that they did on our home was poorly done. Their technician admitted that the technicians who came out and did the work on our basement did a poor job and that’s why our basement flooded again after the problem was so called “fixed”. And so we thought this is great they are holding themselves accountable. Only to find out that our appointment the technician made for us to repair the damage has magically disappeared. We should have known this would be an issue as when the Technician who came out called his manager Adam W. to let him know that it was their shoddy work that had been the cause the manager immediately tried to argue. He tried to find anything to say to make it out to be our fault and the technician argued with him. Even our Progressive Insurance Adjuster stood there and listened to this man admit JES was at fault and the manager continued to fight it even though he wasn’t even there to see what the issue was. He even said this was all covered under warranty for the service since it had been less than a year since they repaired the foundation the first time! They just didn’t want to pay for it and all the damages the mistake had caused that much was clear. So when our appointment magically disappeared I immediately requested to speak to him. For a whole week I called to speak to him and was sent to voice mail. I even asked for them to escalate the problem above him and everyone assured me someone would reach out to me soon. But nope not a soul has reached out to either me or my husband. We’re honestly at this point looking into an attorney to sort this situation out because this is ridiculous. We really didn’t want to have to escalate this issue but since JES wants to be like this we’re going to have to. Whatever you do. DO NOT use JES foundation repair, at least the Ashland location for certain. They will do a shady job, swear by their quality assurance guarantee and then when your foundation fails again they will run for the hills and leave you to figure it out yourself!

Review 22 (2024-11-12 - Rating: 5)
Chris Good gave an excellent presentation. Everything was thoroughly explained. I saw plenty of pictures. The background, history, and future of crawlspace management for my particular home was nicely tailored.

Review 23 (2022-04-27 - Rating: 5)
JES team was at my home for the past 3 days. Emanuel, Justin, Tavon and Matt did an amazing job!!! Highly Recommend JES! Their Supervisor Terrance really has his team trained well.

Review 24 (2024-10-19 - Rating: 5)
Brian C. , Torian W, Fred J. These 3 men did an excellent job of waterproofing my crawl space and garage. They worked 3 days and explained all to me. I highly recommend a raise for themThey are excellent workers for your company. Im VERY PLEASED. AL ARRINGTON

Review 25 (2023-12-12 - Rating: 5)
* The pictures posted are NOT from JES. They are from the patch the Lennar did while building the house. JES will be correcting the repair.We moved into our brand-new house, and 43 days later, I saw a 15 ft+ crack on my basement floor. I contacted three foundation companies to see if this was an issue; I needed to deal with the builder. All of them wanted to meet and “take a look.” Only one showed up. JES.Corey Applin told me he had run into traffic coming up I95 and would be ~5m late. I was already aware of this because of the text message from JES providing me with the inspector’s location. However, I was puzzled because I did not understand why he came from Richmond, VA, as I was just outside Warrenton, VA. When Corey arrived, he explained that he was out of Richmond and his office services WV and up to PA. He had driven up from there, leaving at 7ish in the morning. I felt like a total heel. This guy just drove up to look at a single crack in a new foundation, and if it was an issue, our builder would have to fix it. The companies in Warrenton and Centerville could not even make it out because “it was too far just to check out the small issue that the builder would be responsible for.”I thought maybe the JES folks who set up the appointment may not have understood why I had contacted them. I was honest with Corey about what I needed; he did not flinch—just the opposite. Corey walked every inch of my basement and around the outside of the foundation. We looked at pictures I had taken while the house was being built and discussed why the cracks had occurred in the preformed side panels and what was needed to “correctly” fix them. I looked at Corey and said, “Sure, what’s the going to run me?” For $2.6k, this is what JES is doing for us:-- Install flexible crack repair system with floor drain. The Contractor will break the floor along the wall approximately 2ft on either side of the crack. The Contractor will then inject a flexible caulk into the crack. Next, the Contractor will cover the crack with a mesh screen as a secondary drainage strategy if the caulk fails. This mesh will direct water under the floor into the homes drainage system. The Contractor will employ a third safeguard, covering the entire area with a crawl seal liner (similar to a pool liner) and directing water under the floor into the current drainage system. The Customer will be responsible for removing and reinstalling drywall, studs, insulation, and trim unless otherwise noted in this contract. The Customer understands that flexible wall repair comes with a 1-year workmanship warranty. –While Corey was at the house, we talked about my other homes in TX and SC and the foundation issues these areas experienced. Corey impressively was familiar with soils, the foundations in these vastly different climates to fail, and what was needed to repair them. Unfortunately, I believe our new home will continue to have issues with the foundation in the various spots Corey discovered. However, I am confident that JES will properly correct the shortcuts and cost savings steps our builder took.

Review 26 (2024-07-05 - Rating: 5)
When faced with crawlspace issues on a newer home we called JES and Jeff came out right away. He completed a full inspection free of charge and eased our mind with a comprehensive plan. He was easy to work with, personal and honest with all of his answers. We felt comfortable with him and he even was friendly with our kids answering all their questions.This is such an important aspect of a healthy/ sustainable home. We are very happy with the job offered.

Review 27 (2024-09-30 - Rating: 5)
A very thorough and well described process. Matthew Grosse offered several work options with a variety of detailed payment options as well. Matthew simplified the description of the work process and it was easy to understand the necessary solutions to my particular problems. I would definitely recommend both Matthew Grosse and JES for any foundation issues your home may have.

Review 28 (2024-06-28 - Rating: 5)
My manufactured home had an uneven spot in the center of the house and I had no idea where to start or what to do, let alone know if it was structurally safe. JES was my first call and they answered the call, helped set up an assessment and had someone available in just days. Paul came to assess the situation and was extremely helpful, straightforward and helped educate me on the situation and seemed very fair with explaining my options and the expected costs and outcomes. It is very rare to find a contractor that gives you informed choices and I was really impressed by the level of honesty and professionalism.

Review 29 (2024-07-24 - Rating: 5)
I would like to say that I am very happy about choosing JES to restore my crawlspace area. Mr. Gunderman was awesome. He took his time to explain everything. He was on point with every question I asked very knowledgeable, young man the most that I appreciate about Mr Gondermans customer service was in impeccable. I recommend JES to everyone..

Review 30 (2024-07-18 - Rating: 5)
Did my homework and JES was the most helpful and Levi provided options for my crawlspace nightmare. Ibrahim, Chris, and Tim showed up today to get the work done. They were very professional and worked quickly. They were kind and placed a covering on my floors to avoid messing up the floors. The job was done before my work day was done and in time for my new water drainage system to be put to work with this rain. Thank you JES and to my personal team, Levi, Ibrahim, Chris, and Tim. Great job from quote to finish!!

Review 31 (2024-07-18 - Rating: 5)
Corey Applin came out, arrived on time. Was very respectful, thorough, honest and kind. He explained exactly what was going on, and was truthful about the work needed. I feel extremely relieved and would recommend him and JES to every one. 5 star experience all the way around.

Review 32 (2024-08-31 - Rating: 5)
I called Jes foundation for the very high humidity in the crawl space as well as in the house. Berry Kennedy came out for a free inspection, he took pictures and explained in detail about the humidity, then I decided to get the job done. I got a call from Joe Rohal to tell me his crew will be out there to complete the work and it will be done in one day , his crew came out and was very nice and polite, they were done as requested by joe, they showed me the AprilAire dehumidifier and how it works. So Kudos to Barry Kennedy and Joe Rohal for their quick response to my questions, now I called that good customer service for a company so I recommend jes for any project that you might have. Thanks jes from a satisfied customer. Teri

Review 33 (2023-08-31 - Rating: 5)
We started by having Nick Feaster come out for what we thought may be a foundation problem. He did his inspection and it turned out our floors were good to go and completely level. He continued his inspection to the crawl space and fortunately for us, found a mold problem in the making before it was out of control. We had humidity levels of 70% in our vented crawl space with mold starting to grow.A few days later he came back with some various options and price points. JES is not the cheapest company you will find but you get what you pay for. They back their work and provide quality materials.Our crew for the project consisted of Pallas, James, Hector, and Jaquan. These guys were top notch and got the job done in two days. This included installing a dehumidifier with vents, new vapor barrier, wrapping the piers, and insulating the walls. If you can, ask for Pallas and his team.Nick followed up each day and will be returning to make sure our humidity level is down to 55% where we should be. No complaints at this point in the process. I would recommend JES for any crawl space encapsulation projects.

Review 34 (2024-08-03 - Rating: 5)
A special thanks to JES installers (Camilo, Oscar and Alan) who worked on a weekend to finish a job on the crawl space of my home. They were very professional and worked hard as a team. They are an efficient team that gets the job done. Thanks!

Review 35 (2021-03-27 - Rating: 5)
David Williams and crew of Luis Perez and Adam Hottinger did an outstanding job!. They came in with expectations of using a backhoe for a quick, easy job, but realized that wasnt going to happen due to the location of where the work needed to be done. They manually dug a 5 deep by 12 long trench that was filled with roots, rocks and the water main, all under a deck with joists in the way. Despite all the obstacles, including working with the inspectors change of schedule, David kept a positive attitude and did a great job! Thank you JES for sending such a competent crew!

Review 36 (2020-10-14 - Rating: 5)
Overall it was a great experience.Both Austin Wells and Aaron McLaughlin were extremely professional and polite. They both were able to answer my questions as well as level set my expectations when it came to leveling out a piece of aggregate I had poured 13 years ago for a backup generator.Thanks guys, it was nice meeting you!Bob

Review 37 (2024-07-10 - Rating: 5)
Corey Applin made a July JES crawl space inspection a very pleasant, instructive, and timely experience. He addressed my structural concerns, offering professional inputs to identified and unidentified, but germane, considerations. As a result, I am confident and secure about proceeding with my planned crawl space project. Corey has mastered his profession, and he possesses exceptional interpersonal skills.

Review 38 (2024-07-24 - Rating: 5)
David Lucas and Corey Applin have been amazing to work with! I highly recommend this company. When I thought I had a problem, they were out immediately to calm my nerves. The inspector and service tech are great!

Review 39 (2024-10-25 - Rating: 5)
Had my driveway repaired by Austin Hicks . Best tech ever! Professional and courteous . Walked mr through entire process. Will recommend JES!

Review 40 (2024-07-25 - Rating: 5)
Mitchell Shepherd truly educated me on foundation repair. He was thorough in advising me on all that I need to have my basement protected from water and wall cracks. I look forward to working with him and JES in the future.

Review 41 (2024-08-08 - Rating: 5)
Had a great experience with John Trak! Did an inspection of our foundation to ease our worries. He was straight forward, honest and professional. Cost us nothing on top of that! Very thankful.

Review 42 (2024-07-12 - Rating: 5)
Joel Lay rendered such exemplary service that I feel extraordinarily compelled to recommend him to anyone seeking an experienced, conscientious, and friendly service technician for JES in Richmond, VA. He arrived early, addressed all concerns, provided the parts that I needed, and offered valuable expert insight. Expectations exceeded. Satisfied customer.

Review 43 (2024-06-28 - Rating: 5)
Paul was amazing. He came to our home, did a thorough inspection and gave us all of the information we needed to make an informed decision. Very helpful, knowledgeable and friendly. Hire these guys today!

Review 44 (2024-07-19 - Rating: 5)
JES Ashland completed 2 projects in my 118 year old home last week with utmost proficiency and professionalism. The Supervisor John Trak, did a fantastic job; communicated with me, the plumber, the electrician….like an orchestra! The Production Team Oscar, Luis, Camilo, and Omar incapsulated my crawl space and replaced a portion of the subfloor and installed 2 metal supports in a small finished portion of the basement to raise the kitchen floor. No matter what step of work Oscar, Luis, Camilo, and Omar were doing, they did it with precision. Happy customer!

Review 45 (2024-04-28 - Rating: 5)
We had a basement leak for which we had requested multiple quotes on fixing. Of all the companies, JES came in with both the most professional salesperson (John) and the lowest quote - and were also the ones who could fix it the soonest (within a couple of weeks rather than 3 months or more).So we hired them and they came, as promised, on a Friday. We were initially told by the salesperson it was a two day job, then told by the company that it was a one-day job. Either way, we were prepared for two days. They explained up front it would be noisy the first day (since the basement is also my home office) but better after they finished breaking up the concrete.Hector and David, the crew who did the work, were very professional and even went so far as to tell us we could watch and ask any questions while they were working (not all crews will do this) - and we did. They ran into some issues with multiple layers of concrete and it did end up being a two day job - they promised to be back the next Monday to finish it. And they did. Hector was unable to work that day but David came back with another crew member and they quickly set about to finish all of the work. When I noted that the pump did not go all the way to the ditch as originally promised, they explained that the measurements took it just short - and then said not to worry and they would extend an extra five feet without issue.They did a fantastic job and we have had no subsequent issues (several weeks later now) and everything is working as expected. They did great work and I especially want to call out the work and professionalism of both Hector and David who were great! Thank you for a job well done with a minimum of fuss and hassle!

Review 46 (2024-06-22 - Rating: 5)
Roberto and Jose M. were so amazing. The work they did was beyond perfection. They were so polite and always took time to explain the process. They left my house looking 100% better then when they started the job. They were the best !!!

Review 47 (2025-01-08 - Rating: 5)
Joseph McCullough was great. Very thorough and detailed in his explanations of the issues and solutions.

Review 48 (2024-07-09 - Rating: 5)
Joey came out to check on our porch. He was very respectful, answered all questions. He is very knowledgeable about the work that will done. He was great to work with.

Review 49 (2024-07-11 - Rating: 5)
Extremely professional, knowledgeable, and very friendly. Excellent price on work done in my basement. No longer worried about it flooding. Jaiden and his co-worker are the best.

Review 50 (2023-12-06 - Rating: 5)
JES did a wonderful job encapsulating my crawlspace. Joe, Manuel, and David worked very quickly and had the install done in a couple of days. They were always happy to answer questions and let me take a peak into the space. The entire process was very smooth. I look forward to my home remaining in tiptop shape having the crawlspace now encapsulated. And with the transferable warranty the next homeowner (should there be one) will be able to rest assured that they will be able to take advantage of the same benefits. Plus now all the contractors I have out are thrilled when they see the crawlspace is encapsulated. I can’t tell you how many times I have heard the phrase “YES!” When they open the crawlspace door.

Review 51 (2024-09-17 - Rating: 5)
John with JES was very helpful with our foundation inspection. He was thorough and patient with explaining and answering questions.

Review 52 (2024-07-09 - Rating: 5)
Blaine Harvey came out to estimate foundation repair and crawlspace encapsulation. He arrived when he said he would, was very polite and friendly, was thorough and careful in his assessment of the work required, gave clear and compelling explanations for the fixes he suggested, and was prompt in providing a detailed cost estimate.

Review 53 (2024-05-13 - Rating: 5)
They surpassed my expectations at every stage. Brian did a great job of explaining what was going on in my crawlspace, the workmanship is on point, and Cameron was the best foreman I have ever interacted with. He communicated with me throughout the project, was professional and left the place clean. Cant say enough great things about JES!

Review 54 (2024-02-11 - Rating: 5)
The solution suggested by JES made more sense than other contractors I contacted. The year-end discount was helpful in allowing me to stay within my budget. The installation crew communicated well, were respectful of my home, and completed the work within the scheduled time. I received a follow-up call from a JES representative a day or two after the installation to check up on the work. Communication with the company overall was great.

Review 55 (2024-12-18 - Rating: 5)
Christopher Routten did a great job during my inspection and made sure I understood my home’s condition and all of my options.

Review 56 (2024-05-03 - Rating: 5)
We are very pleased with Abdul and Mohammed who came to do the job at our house. Abdul was very considerate about our living situation. Very professional and informative. Thank you for making mom feel comfortable while you completed the job. They worked very clean and precise. I appreciate that you kept me updated because i could not be there. Thanks again JES for a job well done.The Thomas Family

Review 57 (2024-05-07 - Rating: 5)
I couldn’t be happier with the hard work from my crew. I highly recommend Alan and his crew, Saul, and Octavio. They were really amazing to work with, their communication with me regarding everything was great, they kept everything neat and organized with a job like this in the basement made it feel so much more manageable for me. They really put my fears at ease and I was able to relax knowing they were here working hard to fix the foundation problem. Not only were they hard-working, reliable, and efficient, but they were very kind, and I have to say that goes along way in this day and age. Again, when calling JES, Ask for Alan, Saul, and Octavio.

Review 58 (2024-07-01 - Rating: 5)
We have had issues with our Crawlspace and needed to get it fixed, Jeff Doyle came and was super friendly and very informative for getting our home dried out and saved from wet and moldy wood. Thank you Jeff for you honesty and patience.

Review 59 (2024-04-25 - Rating: 5)
I was worried that I might have foundation issues with my house and got a free inspection. My inspector was Levi, and he was very helpful, and informative about what needed to be done to fix my homes issues. It turns out that I did not need JESs services. Regardless, I would recommend their services based on the inspectors level of professionalism.

Review 60 (2024-08-21 - Rating: 5)
Brian Donald with JES Foundation was incredibly detailed and knowledgeable, very professional and funny, attentive, and thorough in his approach, exemplifying the exceptional caliber of talent that you dont see often nowadays.

Review 61 (2024-10-18 - Rating: 5)
Matt Grosse was such a breath of fresh air. He was thoughtful, professional and curtious!! Answered all our questions and put our minds at ease with the whole process! Thank you Matt!!!

Review 62 (2024-06-18 - Rating: 5)
May 2023 , I had Jess Foundation come out to get an inspection with estimate , The company sent Barry Kenneth who was and is very knowledgeable , respectable , and knows how to explain and structuring , foundation issues if any, knows his products include having experience with such but most of all you noticed took pride in serving include representing a business such as Jess foundation to represent who supports a good / great company , which takes care of there community and employees, I will say you Guys sure did a great job finding or hiring Barry Kenneth to represent your company in a manner that helps keep your buisness growing. I had ecapulation completed on August 2023, the crew that was sent was also equally Knowledge and took pride in their work, which Not only represents just foundation but themselves as individuals that took pride in their trade that dont let these go anywhere that gentleman name was Paul who was the Forman , I could tell the moment after I spoke with him and reviewing before he started and after he finished with all the details / scope of work with pics was just what I hoped for, some one like Kenneth that really cared but also took pride in thier trade / field . The county inspector came out to inspect and first thing he said to me was wow ! You had one of the best of their crews! that is Good work which I replied that I knew I had one as I could tell by his speaking and knowledge of work he and his crew member which I hope the young man knows hes working and or learning from one of the best.Again thank youLooking forward to future work in other home

Review 63 (2023-11-28 - Rating: 5)
The entire process was excellent. Levi came out to give us a quote and was very knowledgable about the process. He was friendly but not pushy (which is personally important to me). After giving me the quote he scheduled a day to follow up to see if we wanted to have the work done.Once we decided to have the work there was no issue scheduling an appointment soon after. Joyce gave me a call the morning of to give me an estimate of when they would arrive and then another call as they left their previous job to head my way. Joyce and Chris were both friendly and efficient. They took the time to explain the process beforehand and then afterwards to explain how the job went and to answer any questions that I may have had. I was very pleased with the work they did and their professionalism while at my home. I would definitely recommend.

Review 64 (2023-12-15 - Rating: 5)
Kasey K. and Camila V. came out to fix an issue with our basement gutter. They were professional, and they communicated well with us. They did great work on the gutter! We especially appreciated how much care they took, all the way to when they cleaned up after the project. This was a warranty fix, and JES still took good care of our system even though it wasn’t a new install.

Review 65 (2023-12-04 - Rating: 5)
Joyce and Chris did a wonderful job. They were professional, knowledgeable and courteous. They provided a thorough description of the work with potential hazards. We were completely satisfied with their performance.Despite heroic efforts on Joyce and Chris’ part, only a small portion of the work ordered could be completed. They assessed the work upon arrival and expressed high skepticism regarding the ability to be successful. A decision was made to try and ultimately discontinue efforts since the process did not fix the primary issue. Mr. Robert Pritchard, the salesman, grossly misrepresented JES regarding the capabilities of the process. He emphatically stated everything ordered would be easily completed even when questioned in depth.

Review 66 (2024-11-15 - Rating: 5)
Santos Cruz Supervisior, Corey Marilie, Lucus Butista mechanics, Completed Foundation Repair, Excellence throughout the job. I would recommend JES to all that need this service.

Review 67 (2023-11-16 - Rating: 5)
Our concrete front porch was the sinking, and we contacted JES to get it repaired. They were recommended by someone that we trust, and we were very happy with the job. Chris and Joyce, the crew members who worked on our porch, were professional, capable, and they took great pains to explain the process to us as it was going along. Highly recommended.

Review 68 (2024-04-29 - Rating: 5)
Anderson Pusey came out in a timely manner and provided prompt, professional thorough service. He took his time to make sure that we fully understood what the issue was with our crawl space and the options we had to correct the issue. Thank you Anderson!

Review 69 (2024-07-08 - Rating: 5)
Taylor Jeffries was professional and helpful during his inspection on our home. We appreciate his transparency and quick identification of the moisture issue causing spongy floors. Thank you!

Review 70 (2023-09-30 - Rating: 5)
We needed to have foundation work done due to sloping floors & some noticeable cracks in the drywall in a few places. We had several quotes & suggested work to be done. We ended up going with JES because Brandon explained everything very clearly & made sure we understood everything & provided pictures to back up what he was saying. He came out a 2nd time after our other quotes to answer additional questions & to review the work that needed to be done. He gave us options & ensured we were not getting anything done that wasn’t necessary to fix our issues. He also ensured we were getting the best value. After work began when I had some additional questions Brandon came out again & addressed all of my questions & concerns. I would definitely recommend Brandon, he is very professional, thorough, honest friendly & responsive.Dion & his crew came out to complete some additional work that was required & they did a great job! They were very friendly, thorough, and ensured everything was cleaned up very well before leaving. Dion also reviewed with me the work that was done showing me pictures & letting me know what items still needed to be done at the next visit. He spotted some issues of work that was done by previous crews that was not to JES standards, pointed it out to me & had it corrected. After he corrected the items I could tell a big difference in the quality of work & appreciated his thoroughness & honesty. He assured us that the job would be done correctly to JES standards & we would get all the things we have paid for. I definitely would recommend Dion & his crew & would like them to finish up the remaining items since I know they are going to do it correctly the 1st time.

Review 71 (2023-10-01 - Rating: 5)
The workers that did my basement Bowing walls and waterproofing were Contractor Jason Frazier and crew,Elijah Hanson, Joshua Crawford. They were so helpful and courteous,any questions that I had about the work they were doing Jason would always take the time to listen and explain. They did a great job on my basement and the few things that I was not satisfied with JES Foundation Repair was notified of and came back to make right. The things that I needed them to fix was not things that the workers were supposed to do. I think Jason Frazier and his team were wonderful to work with.

Review 72 (2023-09-29 - Rating: 5)
Great quality and communication. Jason Frazier, Elijah Hanson and Josh Crawford did a superb job leveling my entryway door.

Review 73 (2024-03-30 - Rating: 5)
JES did a great job lifting and stabilizing our home. Before our scheduled appointment, the supervisor, Mr Vivin, came out to review what would be done to the structure. Upon arrival, the work crew, Joyce and Chris, were very courteous. Foreman (Joyce) explained the process before and during the job. They were respectful of my home, cleaned up afterwards and then walked me through the finished work.Anyone experiencing foundation issues, I would definitely recommend JES to repair it. Thank you JES for your excellent service.

Review 74 (2024-10-08 - Rating: 5)
John Trak came gave an honest and thorough assessment of my problem. He was friendly, forthright and hes an awesome representative for your company.

Review 75 (2023-09-08 - Rating: 5)
My experience with David and the Jes company was great. They explained everything and answered all of my questions. We have used them before and I feel confident in their work.L. BennettIn addition to having our crawlspace done, we also had the floor of our porch done by Joyce and Christian. They did an excellent job. The porch floor was raised and is now safe. Great work!!!Linda Bennett

Review 76 (2024-02-16 - Rating: 5)
Paul Kelly was our Chief Foundation Specialist & Waterproofing Specialist who assisted us today.Paul was extremely knowledgeable and helpful in answering our questions. He showed us exactly where the problem areas were and what we could do to remedy the situation. We were given various options to select from and also payment plan options. We scheduled the work for the earliest availability and are pleased that they will have all of the permits completed by then and it has given us enough time to do our preparation.Not only was Paul professional in every way, but a delightful person to meet!

Review 77 (2024-01-02 - Rating: 5)
Joyce S and Chris S, our installation crew, were excellent. They scoped out exactly what could or should be done. Foam installation was clean and results exceeded expectations. Glad to have gone the JES route vs redoing all the concrete.

Review 78 (2023-09-27 - Rating: 5)
Back in August I first spoke to Anderson Pusey to get some work done in our crawlspace and it was the best 👌 decision we made in the last year. He explained everything in detail and was very passionate about his work.This September 22, 2023, JES completed the work. I could not have been happier with the work that the guys did today. They were awesome and very respectful. I dont quite remember their names but I think one young mans name was Gwizz and the other young man was from Indiana but lives in Glen Allen ( sorry but you know who you are) Also the previous day with had a cleaning crew and they were equally amazing 👏🏻, they worked their buttons off.

Review 79 (2024-01-17 - Rating: 5)
We had a great experience with JES. The estimate was in line with another quote and everything was explained in detail. The work was performed on time and looks great. The mold and mouse urine smell are gone and the dehumidifier is working well. Frank and his team were very professional. I would highly recommend this company.

Review 80 (2024-01-20 - Rating: 5)
We recently worked with Jason Kunkel who was an amazing and thorough technician. He went over and beyond to take care of my mother’s challenges. He explained everything in detail and ensured a seamless process. Do yourself a favor a request him if possible. You won’t be disappointed.One slight downfall is their back office/accounting functions. It’s been weeks with the promise of receiving a receipt and multiple calls. It would be nice to receive paper upon completion.

Review 81 (2024-07-11 - Rating: 5)
Jeff Doyle was very professional and personable. He was straight to the point, very transparent, and it was a pleasure doing business with him.

Review 82 (2024-12-11 - Rating: 5)
We had an inspection done due to some concerns we had - Brian Donald was great and gave thorough info / advice.

Review 83 (2023-08-18 - Rating: 5)
We recently had some work done by JES and we wanted to comment on some of the employees who helped complete the job in a professional and timely manner. First, Tony Hall did the initial evaluation and he was superb! He was educational, professional, efficient, honest and very sensitive to our particular needs. (He should be rated 10 out of 10). Then after the county permit was issued, we had Jason Frazier (foreman), Joshua Crawford, and Elijah Hanson working as a three-person team to carry out the work. They were outstanding both as a team and as individuals. While working both inside and outside the house, they were all meticulous about cleanliness in a job that had a great deal of mud and dirty tools. They took exceptional care to leave the house and grounds in a condition as close as possible to the way it was when they arrived. Even with putting in very long days they were always courteous and thoughtful in how they carried out their jobs as true professionals. They should all be rated superior with Jason (10 out of 10), Joshusa (10 out of 10) and Elijah (10 out of 10). A super job by a great team from start to finish!

Review 84 (2023-09-28 - Rating: 5)
We recently had our crawl space encapsulated and it was one of the best customer experiences weve had in a really long time. There is nothing glamorous about this project, but every single person we interacted with at JES was friendly, hard-working, and professional. We worked with Blaine initially and he answered questions day and night leading up to the install. He really made us feel comfortable with our decision to go with JES over a competitor. Jeremy and Oscar installed the vapor barrier and dehumidifier over two days and could not have been more helpful. Jeremy walked us through every stage of the process and explained how everything worked. Within 24 hours of completion the air quality had improved in our home and the humidity decreased in the crawl space by 10%. I am completely satisfied with the end product and would highly recommend JES.

Review 85 (2024-02-27 - Rating: 5)
David Hill and his crew, Matt McNally and Steve Steadman with Jes Foundation did an exceptional job of encapsulating our crawl space. They are hard working, answer questions and clean up after the job is done ! We would highly recommend Jes and particularly this crew. We are very pleased with the results and are glad we had the work done.

Review 86 (2023-11-09 - Rating: 5)
Contacted JES Foundation repair and was able to schedule having someone come out in the same week. Matt Grosse arrived promptly at the scheduled time and was excellent in all areas of service. He was very knowledgeable and thorough and walked me through everything. Wonderful job!

Review 87 (2023-09-13 - Rating: 5)
Joyce and Christian were very professional, courteous, and personable. They competed their work in a very timely manner with no complications.I can’t say enough good things about Robert, Q, Lucas, and Jason. They were with me for about a week and I was extremely impressed with their attitudes and dedication to doing a great job! We all laughed and joked with each other, which is a huge bonus for me. They were always extremely courteous, professional, and mannerly…they were so polite that I started to feel old at times! 😂They were on the job until roughly 11:00 pm the last day and never once complained. I’m sure they were feeling stressed as things took a little longer than anticipated, but this was a big job and it was completed sooner than I expected.The entire time was a good experience when I take into account their knowledge, work ethic, and great personalities. I simply cannot say enough to convey how impressed I was with everyone! 👍🏻

Review 88 (2024-12-16 - Rating: 5)
The JES team was great to work with and did outstanding work on completing our french drain project!!!

Review 89 (2023-12-06 - Rating: 5)
We needed some service on some house issues. Levi with sales came out, and I was very impressed with his friendly and honest answers. He was knowledgeable, helpful, but not at all pushy. He gave us our options, and followed up with every question I had. Highly recommend JES and Levi!

Review 90 (2023-09-14 - Rating: 5)
I needed to have a bit of work done to an older house, so I setup an appointment for an estimate. Anderson came out and walked me through the process, and showed me the places in the foundation that needed support.When it came time for the work to begin the pier team was great. They kept me informed on what they were doing to the foundation. I also had the concrete leveling team out, Joyce and Christian, fixing my sidewalk. They explained the process before they started. The concrete had to be lifted about an inch and a half in one corner, and I was very surprised with the results. Overall, Im pleased with the work and would recommend JES.

Review 91 (2024-02-14 - Rating: 5)
Had a free inspection with JES recently when we noticed some moisture on one end of our crawl space that continued part way up the foundation blocks. John Trak was the Field Inspector that performed our inspection and gave us his recommendations for repairs. He has guided us expertly through one of the easiest ventures we could have wished for. Our Tech Crew was David Hill, Matt McNally and Stephen Steadman. They were all so courteous and professional. The Foreman, David Hill, called each morning to give us their arrival time and they were always punctual. David kept us informed with each step they performed and answered any questions that we had. We were so very pleased with the whole job and how well everything looked when complete. The crawl space looks amazing and you can’t hardly tell where the drain line was run under the grass across our side yard for the sump pump. Highly recommend JES!!!

Review 92 (2023-10-23 - Rating: 5)
Anderson P. with JES was amazing to work with. He shared his expertise with us, and helped us to really understand the value against various options. I also appreciated having a really responsive team that was able to help me the days leading up to install, the day of, and even the days after. Great customer service from both Anderson and the office.

Review 93 (2023-10-17 - Rating: 5)
Kasey and Camillo came out to install two dehumidifiers in the basement of our building on Tuesday 10/17 They were very nice and cooperative. They worked really fast with the install and explained how to take of the unit in case of an power outage. He also took the time to explain the sub pump in the basement that had previously been installed by JES. These two guy are a great team I am so pleased with there performance.

Review 94 (2023-04-29 - Rating: 5)
Our experience with JES has been really good overall. We had to postpone our project twice due to other issues and they were incredibly understanding each time and easy to work with. The crew - Frank Nelson, Pallas English, Rodshell Jones, and Robert Hutcherson were fantastic! They were extremely professional, arrived on time, were communicative about the process, and did an EXCELLENT job with clean up. Very satisfied with the overall process and result. We wish the crawlspace door could have been thicker, but that is not a reflection of the crew but rather what JES approved for them to build. Will update after next inspection on quality!

Review 95 (2023-08-24 - Rating: 5)
Joey Marrs visited our home on August 23, 2023 to inspect foundation work done last year. He gave me calls prior to his visit to ensure I was available. He was on time. He inspected the work and made a few adjustments as needed. He outlined what I need to observe to know if additional adjustments are needed. He also provided information on future inspections. He did an excellent job and we are pleased with the service he provided.Lloyd Wright

Review 96 (2023-10-01 - Rating: 5)
Jeremy Perez and Oscar Valdez did amazing work on our basement. They made sure we stayed informed on the entire process and answered any questions we had. They went the extra mile to make sure everything turned out good and that we were happy. I would highly recommend these professionals to anyone that needs quality work done.

Review 97 (2024-01-01 - Rating: 5)
I scheduled a free inspection through the website and once I did, I received several confirmations up to the time of the appointment. Anderson, the inspector, called when he was on the way and arrived at scheduled time. Anderson was professional and friendly. He took time to hear my concerns and then he thoroughly inspected and took measurements to help identify potential problems. He took the time to explain what he was doing and why. He then went under my house in the crawlspace to inspect more. Afterwards, he came back and shared his findings with me by going through all the pictures he took and explaining the problems. I will say that I was on guard from the beginning of the appointment, cautious of being sold unneeded services (nothing that Anderson did- just from previous life experiences dealing with other companies). I was completely floored though. Anderson was very thorough and discovered an issue that was causing some major problems under and in my house. He never pushed JES services and genuinely walked me through some possible solutions, whether it was with JES or with other resources. He then set up a follow up appointment in a few months to make sure that once I remedied the main problem, he would come back to reinforce and make sure everything looked ok. None of this cost me a dime and he was instrumental In finding a major problem that I am now working to get fixed. Again.. there was no pressure to sale me a service through JES. Anderson was very personable and kind. Customer service goes a long way and I will go with JES if needed. Thank you JES and Anderson!

Review 98 (2023-10-27 - Rating: 5)
John Dunn provided me with quality all-around good work. There was a problem which he diagnosed quickly and professionally. Then, with precision and skill he corrected the problem. He was very friendly and efficient. I would call him back any time.

Review 99 (2023-10-23 - Rating: 5)
David Lucas was the best at fixing my door that has been stuck for many years. He took the time to fix the problem. I recommend David to all the residents who want someone to care about their home as they do. David was so polite too! Even my cat hung around while he worked. JES is lucky to have David on board.

Review 100 (2024-01-24 - Rating: 5)
Terrance the JES technician replaced our faulty sump pump and then tested the new and 2nd existing sump pump to make sure both pumps worked properly. He spent close to an hour and a half to make sure we were satisfied. A big thanks to Dre for his speedy response.

Review 101 (2023-10-16 - Rating: 5)
Jason Kunkel and David Lucas from the Richmond office inspected my crawl and gave me good, professional advice regarding controlling moisture and maintaining a clean, dry space. Their courtesy and friendly approach was much appreciated! I highly recommend them and JES.

Review 102 (2023-10-02 - Rating: 5)
Unknown to us, our new home had some foundation issues and we called JES. They sent Blaine out and all our worries were put to rest. He took his time inspecting and evaluating our property. Followed by giving us a thorough breakout of what he found and how to fix it. Needless to say, we have multiple options from Blaine in how we can move forward without breaking the bank. We can’t thank him enough in his effort to solve our problem and put us at ease during this entire process!

Review 103 (2024-01-21 - Rating: 5)
We had 3 projects in Crewe, Va (house - basement leaking, Shop building - leaking walls & foundation sagging). JES, out of Ashland sent Alan, Francisco & Daniel out to correct these problems. All I can say is, we got the best employee available. They were always on time and worked hard everyday. It was a pleasure to watch work being done with pride. Yes, after the job it was a little dusty but that’s construction. Nothing compared to the peace of mind we now have knowing no more water issues and structural foundation resolved. A Big Thank You to the Team!!!

Review 104 (2023-11-02 - Rating: 5)
We had Aquastop installed in our crawl space along with drainage matting and Biocide spray among other things in the crawl space of our home. David Lucas was our sales person who was very informed and friendly. The crew headed by Pallas E along with Hector H and James S were professional and also friendly. Willing to explain everything that they did. We would highly recommend this company and crew.

Review 105 (2023-04-03 - Rating: 5)
I had a very good experience with JES Richmond. Field inspector Eric Oliver was professional, honest ,on time and thorough. John Snow and his crew did an exceptional job encapsulating my crawlspace. They were On time, courteous and detail orientated which I greatly appreciate. Highly recommended!

Review 106 (2023-11-14 - Rating: 5)
Eric Oliver was amazing. He came and assessed an issue I had with my porch that I was told was a foundation sinking issue. It wasnt. However, he was able to show us what you guys would be helpful with on our property. He is a great representative for JES.

Review 107 (2023-11-15 - Rating: 5)
Nick Feaster is the 💣! We just had an exceptional experience with him at our inspection. Our house has a lot of water issues, and we now understand the source of the issues and have great options for a clear plan to get them all worked out. Thank you Nick, and great work JES!

Review 108 (2024-04-25 - Rating: 5)
Chris Good provided an estimate for several areas that need concrete leveling. He arrived at the scheduled time was very knowledgeable, cordial and answered all of our questions about the project.

Review 109 (2024-03-14 - Rating: 5)
I recently had the opportunity to work with Corey Applin. When I say he was thorough, I still feel like I need a stronger word for what he was able to point out where others fell short. He took the time to explain and show what the problem was and offered solutions that could work ok, and a solution that would work the best.Very easy to work with. Not pushy. Knowledgeable with the process from start to finish. Overall a great experience.

Review 110 (2024-05-23 - Rating: 5)
Everyone working on my project were polite, professional, and set clear expectations for the project. I specifically want to thank Joey Marrs, Jose Martinez, and Lucas Frazier for their time and attention to detail.

Review 111 (2023-10-17 - Rating: 5)
JES did an excellent job removing the mold and enclosing our crawl space. They replaced the insulation, too. Joe, Manuel, David, and Michael were professional and knowledgeable. They kept me informed throughout the process.

Review 112 (2023-11-15 - Rating: 5)
I set up a free home inspection appointment online. Paul came out 2 days later. It was scheduled at 1 but made it here by 10:45. (He called to ask if it was ok to come early ++). He performed a thorough inspection with photos and an explanation to them all... he answered all questions asked and then some. He was very kind and wasnt pushy. He told us what we needed as well as what he recommended within the time frame that works for us. ( He did not try to make it seem like this is what you have to have right now, I need this sale kind of thing). All in all, for what we need to get done was priced reasonably and Paul was a great representative of this company.

Review 113 (2023-06-30 - Rating: 5)
JES came out for my annual service call and did a great job. The inspector, John Dunn, explained how things were doing, talked about the state of the equipment in my crawl space, and talked about how to make my setup optimal. It was a very good visit, and I plan to request him for my next service call. Great job, JES!

Review 114 (2024-05-15 - Rating: 4)
Very nice and clean up everything. Very pleased. Minus the pouring concrete in the new footers is very rough. Had 7 pillars installed with 7 rough patches of concrete not smoothed out in the basement that we constantly walk around in.

Review 115 (2023-08-15 - Rating: 5)
Our garage addition foundation needed piers to carry the load. Roberto and Jose came to the rescue. These gentlemen were fabulous. They wasted no time, explained what was happening at each stage of the process. They were highly professional, polite and skilled. The job took two days, just like they said it would and they left the job site neat as a pin on the first day and when they completed the job you would not even know they had been here. No one wants to go through a foundation repair but these men were terrific and talented. Thank you, Roberto and Jose. I feel confident our problem is now solved.

Review 116 (2023-08-30 - Rating: 5)
Joyce and Christian from JES came to work on our driveway – which some had sunken about 3 inches. They arrived at 8:45 am and worked for 4 hours straight (some of this time in the rain). This was hard work and never heard a complaint. They were friendly and courteous at all times. When finished Joyce wanted us to know that if we have any issues to let her know and she would be back to fix them. All in all, it was a pleasant experience.

Review 117 (2024-01-04 - Rating: 5)
The team, Frank Nelson, Rodnell Jones and Kamaurie Cunningham were very courteous and efficient. They worked with us to make sure we were satisfied with their work before they left. Also the day before Kasey Knowl and his team did an excellent job to prepare for the team the next day.

Review 118 (2023-06-28 - Rating: 5)
Had John Dunn come to my home today for an inspection of my 3 year old encapsulation. John was very thorough with the inspection and made adjustments to the supports as well as testing the pump and humidifier. He was also informative on a front porch that I will be having leveled soon, more than likely by JES. John is a value to JES because he takes the time with customers to explain the solutions and the process. Would like him to be my inspector from now into the future.Thank you John for your professionalism.

Review 119 (2023-10-26 - Rating: 5)
So happy with the work completed today. Anderson provided a thorough quote and Joyce and Chris performed professional and quality work on our pool deck concrete. We can now rest easier knowing the cracked and sinking areas have been repaired.

Review 120 (2024-05-03 - Rating: 5)
I wanted to thank Matt Grosse for performing an insanely comprehensive inspection, complete with pictures of our problem areas. He answered all our questions and helped us arrive at the best solution for us. 5 stars well deserved.

Review 121 (2023-11-16 - Rating: 5)
I had the encapsulation done and I’m extremely satisfied with work performed from the whole team! Starting with Anderson making sure I received the best price possible. I had a little issue with a gas leak so the guys couldn’t install at first, but Brian, Torian and Meandre worked me in and knocked it out. Couldn’t have asked for a better group to have taken care of me. Would definitely recommend!

Review 122 (2024-07-15 - Rating: 5)
Chris explained procedure really well. Friendly, courteous, and very professional. I would recommend him to anyone needing your services.

Review 123 (2022-09-17 - Rating: 5)
To start, Our Sales representative Blaine Harvey was very professional. Did a complete inspection of the property. Made a few recommendations but really focused and addressed our concern/problem areas. This is greatly appreciated.Roberto and Jose Martinez, the installation crew were very polite and professional as well. Addressed all concerns and answered every question showing their expertise in the field. They were very clean throughout the installation. Under the house was left better than before. We had plastic underneath but needed to be removed in order for them to work. Did not expect them to re-line the ground upon completion but they used heavy duty plastic as a replacement. This is greatly appreciated. It is always the little things that make the difference in projects to homeowners. I would like to also mention Jo in the Richmond area office. Was very helpful in getting the information on the account up to date and taking the payment over the phone. Very well spoken and appreciate the small chit chat. She was a tremendous asset. We will need future work (Cleanspace) and would like to work with JES again.Thank youAndrea

Review 124 (2023-11-28 - Rating: 5)
Joyce and Chris were excellent.. Joyce was super about explaining the whole process,both before and after.Cleaned up nicely afterwards. I just wish that Levi whom I signed the contract with had explained the process better.

Review 125 (2021-07-23 - Rating: 5)
We are very happy with the with the foundation repair by JES. We highly recommend this team of professionals. Our Field Inspector, Jack Hill, did an outstanding job identifying the required work and walking us through the process so we knew what to expect. Additionally, he very quickly addressed any questions we had as the work date approached and work started. The foreman for the job was Mike - he and his team were wonderful. They were polite and professional as they persevered through several challenges including an abundance of rocks that had to be removed and unexpected delays with building inspectors. They also kept the worksite clean which we really appreciated. They did great - could not asked for more. No one wants to experience foundation repairs, but from planning to work completion, we are very happy with the support and professional work by the JES team.

Review 126 (2023-11-06 - Rating: 5)
Eric Oliver came to give an estimate on our basement. He called in advance to confirm the schedule appointment time, and notified me when he arrived. Eric was a true professional and treated me respectfully, as someone who knows very little about home repairs. Highly recommend requesting Eric!

Review 127 (2023-09-25 - Rating: 5)
We are very happy with the service we received! Eric Oliver came to our home to give us an inspection and he was absolutely wonderful. He was on time, friendly, and didn’t try to sell us anything we didn’t need. We would absolutely recommend him to a friend!

Review 128 (2024-01-10 - Rating: 5)
Recently I encountered 2 exceptionally individuals that work at JES foundation repair.Mackenzie Parker and Demtrius Cooper!These 2 people were professional and pleasant when assisting me at the final stages to fulfill the contract on my home.Both individuals addressed my questions and concerns respectfully with clarity and understanding.I commend MacKenzie and Demtrius for being powerful examples of taking care of the customers and making sure they feel at ease.Kudos to these 2 JES employees.

Review 129 (2023-08-14 - Rating: 5)
I have some problems with humidity on my crawl space. I called Jes and they promptly set up a visit to my house. I got Tony Hall who did a great job analyzing the problem and explaining me with the options a I have. They use top of the line materials and seem very professional. Unfortunately it was out of my initial budget as a full conditioned space was suggested (with ducting and full isolation). They are one of the few that pull permit and do inspections. I might consider them in the future.

Review 130 (2023-03-31 - Rating: 5)
Jeff Oliver did a great job reviewing the work needed and preparing a quote. Keith Belmer, Roberto Hernandez and Jose Copado were friendly, courteous and communicated well throughout the work effort. They arrived on time and did the work needed efficiently and cleaned up the site after finishing. I highly recommend them.

Review 131 (2023-10-04 - Rating: 5)
Richard conducted the inspection and estimate. He was prompt and very informative. Joyce conducted the service, was very professional and informative. Work and cleanup was exceptional. Filled voids on two car garage entry pad and lifted a side door entry slab.Respectfully,Kristian Kimble

Review 132 (2023-09-29 - Rating: 5)
JES recently completed an encapsulation for us and the entire process went according to plan. Every JES employee from beginning to end was appreciative of our business, responsive to my questions and professional. A special shout out to Frank, Rodshell and Kallegio. What an awesome install team. I highly recommend JES Central Va. Five stars!!!

Review 133 (2023-07-18 - Rating: 5)
Joyce and Kasey were fantastic to work with during my concrete repairs. They were courteous, forthcoming, and technically thorough. Joyce has a lot of experience with construction and was able to give sound advice taking home owner risk into account. Kasey is technically sound and very courteous. I recommend Joyce and Kasey for your job.

Review 134 (2023-11-22 - Rating: 5)
Levi provided a quote and a “promise” for what was to come and………Joyce and Chris made it happen. They both were very informative and provided step by step feedback throughout the course of the project.The overall process was amazing to watch and the finished the finished product…..Improvements to the property as a whole.Thanks for the added value returned to my home!!“IT JesWorks”LM

Review 135 (2023-05-31 - Rating: 5)
After a few missteps, we had JES come out to check on a minor issue we had. Thankfully, Jo Woodward got the ball rolling for us and sent a team to check it out for us. They did a great job! Took care of the problem we were having and then checked on another issue we had. They were a very pleasant crew to work with and answered all our questions. Thank you Jo for getting the ball rolling for us.

Review 136 (2023-06-23 - Rating: 5)
Thanks to a flipper, we bought our house with a poor sub pump. The thing broke and we ended up with damage to our foundation. When we saw how bad it had gotten, we had to make a call to JES.Eric Oliver came out to assess with professionalism. After taking measurements, he sat down with us to go over our options. Not only was the pricing fair, but every bit of our interaction was dealt with empathy and understanding. We never felt pushed into a decision we weren’t ready for, and we were assured that what we did sign for is going to be done with complete integrity.Thank you to Eric for putting pride in your work and putting your customers’ minds at ease.

Review 137 (2022-02-25 - Rating: 5)
I contacted J. E. S. in Chester to evaluate settling issue with my home. The consultation was thorough, including a detailed explanation and measurements. Jacob and his team of Albert and Joshua came and took care of the installation. Throughout the entire process, I was made aware of the progress and what to expect while they worked under my home. At completion, Jacob came in and took additional readings making sure everything was perfectly in place. I appreciate their diligence to make this a seamless process. I will say I do feel a difference in my home. I am comforted knowing it is secure.

Review 138 (2024-08-09 - Rating: 5)
Tanner Swope showed up and took care of our issue as professionally and quickly as we could have hoped for.

Review 139 (2024-07-11 - Rating: 5)
Corey and Joey visted me due to a water leak in basement. They explain everything throughly and helped me with an additional problem. I was very pleased. Outstanding employees.

Review 140 (2023-06-23 - Rating: 5)
My inspector, Bob, was excellent in all aspects of our meeting. He carefully inspected my issue and then very succinctly and understandably recommended solutions. There was no pressure which, if there had been, I would not have signed the contract. Bob is a valuable resource to his company.

Review 141 (2023-06-15 - Rating: 5)
I was having an issue with my dehumidifier. When I called John Dunn and told him about the problem, he was very prompt to respond. He was able to fit me in and came and corrected the problem for me. He and Joey Mars were very professional, courteous, respectful. They explained to me what had happened and offered other solutions to improve the efficiency of my encapsulation. I will always be calling John Dunn for the servicing of my encapsulation.

Review 142 (2024-10-21 - Rating: 5)
Corey Applin was very great with details & information about my property! Thanks JES.

Review 143 (2023-10-07 - Rating: 5)
Pallas, Hector and Malik did an excellent job on the encapsulation of my crawl space today. They also repaired my door which went above my expectations. They showed attention to detail and professionalism. They are great representatives of JES

Review 144 (2023-10-16 - Rating: 5)
I was very pleased with my experience with JES. Barry Kennedy was very courteous and professional. Even when we found out that my issue wasn’t structural, he was able to point me in the right direction and give sound advice on resolving my issues. Great company!

Review 145 (2023-05-04 - Rating: 5)
JES has expertise and depth in the assessment of foundation issues and repairs. Their representative, Anderson Pusey, has a personal commitment to an accurate and appropriate recommendation regarding the issues. I was most impressed with the time he took to carefully clarify what is going on in my house and I encourage others to ask for him when making an appointment with this company.

Review 146 (2023-07-28 - Rating: 5)
The young man Joey arrived at my house punctually. I was 10 minutes late so as he was leaving my driveway I was coming down the main road, and got his attention. He returned to my house was very courteous. After the inspection of my crawl space basement he chatted with me in a very pleasant andprofessional manner.I was very much impressed with this young man and his demeanor.

Review 147 (2023-06-17 - Rating: 5)
Had an inspection with Matt Grosse for water in our basement. He was very professional and patient with our questions. He spent a lot of time here and I felt he was very thorough and not rushed. Of the companies we spoke with I felt most comfortable with JES. We will be using them soon for sure.

Review 148 (2023-08-11 - Rating: 5)
Corey arrived on time for the estimate. We talked through my concerns and he then went to inspect the crawl space. It took about 30 minutes for him to look around and in the end thankfully there were no issues found. He was informative and also showed me a few things I wasnt aware of as far as on-going maintainance items to watch out for in the space. I hope to never have to call Corey again but if an issue does arise I definitely will.

Review 149 (2023-11-13 - Rating: 5)
The encapsulation of our crawl space installation went well. The removal team removed the old insulation were professional.Everyone on the team; Frank, Rodshell, and Maleke were very professional, answered all my questions and cleaned everything up after the installation. I was kept informed throughout the entire process.Terry

Review 150 (2023-11-07 - Rating: 5)
Matt Grosse is absolutely the best. He showed me pictures of the problems at my home and gave me several options to choose from. If anyone is having foundation problems or any damage in their crawlspace, please give Matt at JES a call. Great Service.

Review 151 (2023-11-17 - Rating: 5)
Joyce and Chris came out and repaired 2 places in my concrete around my pool. They are very good at what they do. They are very professional and nice to work with. I would highly recommend this company and especially Joyce and chis

Review 152 (2020-04-11 - Rating: 5)
Overall I had an excellent experience with JES. Blaine H. met with me and inspected our home. He gave a very detailed explanation of everything and made sure that I had no questions. I later called back to ask about another potential problem area. Blaine added that to my work order after another inspection. He even pointed out a leaking pipe in my crawl space that I fixed that day. Thanks again Blaine! Eric and Gilbert showed up as scheduled for the job. They were fantastic! They worked tirelessly and they even completed the work QUICKER than expected! They explained what they were doing and showed me detailed photos of the work they had completed. Their hard work helped me to get another contractor in more quickly! Thanks again Eric and Gilbert! The option for financing through a third party financing company was offered with 18 months same as cash. It was hassle free. All in all I have been very pleased with JES. I have already recommended them to a coworker with concerns about their home.

Review 153 (2023-07-25 - Rating: 5)
Traylor Estates, Richmond VA.We replaced a 60 year old retaining wall in May 2023. Shortly afterwards when we had a heavy rain storm water came inside our walkout basement for the first time ever. This happened twice in two weeks! Our masonry contractor was unable to diagnose the source of the problem. Nick Feaster, The Sales Manager for JES Foundation Repair agreed to visit and inspect the wall & inside house in order to determine the problem. After a detailed 90 minute inside and outside inspection and noticing water stains inside on the lower wall at the place where the wall meets the house Nick concluded the water was coming inside at that spot. The solution is relatively simple. Waterproof around where the wall connects with the house. I had an inspection from another company which included a much more involved and costly solution. I’m very impressed with Nick and JES. In the future I will definitely contact them for all my needs in this area. Thanks again for your time and ethical business practices. I was not charged for the 90 minute evaluation.

Review 154 (2024-04-24 - Rating: 5)
JES Foundation did exceptional job! John Trak provided excellent service for a problem at our house, swiftly. Really appreciate all his help!

Review 155 (2023-06-17 - Rating: 4)
Deron, Rentas & Steven were enjoyable to work with. Thanks for coming out and getting this job done for us.Update 1: (2 days later) after further review of sump pump. My sump pump hole was filled with concrete ruining my sump pump. Tried contacting after hours and no contact. If I have a hard rain I am worse off than I started. Need immediate help to fix this issue. I will update my review if they fix these issues.Update 2: JES came out and fixed my Sump Pump issues by cleaning out the sump hole and replacing my Sump Pump. They are going to come back to put a brace in for my Sump Pump and clean up the concrete work in the sump hole. JES Guy, JR came in and took care of the issue. I am happy again.Update 3: JR came out and cleaned up the cement in the sump hole and set up a brace to center my sump pump in the sump hole. Looks great and very appreciative of the work he did. He gets a 5 out of 5 for what he did for me. Thanks again

Review 156 (2023-05-31 - Rating: 5)
Anderson Pusey was great with the initial inspection of my home. He was professional, explained in detail what work would be performed if I chose to use JES, and was just more service oriented than making a quick buck. I highly recommend JES for your initial inspection of foundation repairs.

Review 157 (2024-10-24 - Rating: 5)
Brain Donald helped me with my flooring issue. He spent a lot of time understanding the problem and suggested possible solutions, which I greatly appreciate.

Review 158 (2023-12-13 - Rating: 5)
Levi and Brian were thorough with checking out the property, provided clear and easy to understand explanations of their findings and recommendations, and answered all questions well. Additionally, they were pleasant, easy to talk with, and professional. I appreciate the time, effort, and extensive followup provided by this team. tks

Review 159 (2021-07-29 - Rating: 5)
The crew from JES was great. Erik the Foreman was very knowledgeable and professional and great at explaining the work. He kept me completely up-to-date on the schedule throughout. His crew of Malachi and Daniel were great too, nice guys that worked hard, did a great job, and left the workspaces in great condition. Im so far very happy with the work they did and how smooth they made everything.

Review 160 (2021-09-21 - Rating: 5)
Anderson Pusey was very professional and so informative throughout the entire sales process from beginning to end! He even went the extra mile and crawled under the house with my husband after the install was complete to make sure everything was done correctly! Brian Coleman was very friendly, he called to let us know when he and his crew were coming to complete the install and called to let us know when he was done for the day and what time to expect him the next day, he was very polite and informative on how everything was supposed to operate after the install was complete. Overall great experience and highly recommended to encapsulate your crawl space!

Review 161 (2024-06-06 - Rating: 5)
Excellent service on annual encapsulation maintenance by Joey Marrs. He was extremely knowledgeable, readily shared ideas, and very personable.

Review 162 (2023-09-27 - Rating: 5)
Great process from beginning to end. Anderson Pusey and Joseph Rohal were the best to work with. Dont hesitate to get your home done. Cant wait to see the difference in our moisture problem

Review 163 (2023-07-20 - Rating: 5)
We worked w/Team of Joyce & Kasey to lift up the underside foundation of our driveway. Water erosion had caused sinking/cracking. They were on time, professional and had the whole job done in 45 mins. Additionally they repaired the driveway crack. They were fantastic to work with, saved me from a total paving expense and it looks great! Substance used is waterproof so will hold. Highly recommend this group.

Review 164 (2022-07-01 - Rating: 5)
We had JES come out and inspect our damp garage cinderblocks as well as our sinking sidewalk by our steps. We always appreciate honest feedback and recommendations, and we received that from Anderson. When Anderson came out and told us the details, he was not only extremely knowledgeable, professional, kind, funny, explained in detail what needed to be done. He clearly outlined what was important and should be prioritized. He also sent us all the details in writing immediately after our appointment. We didn’t hesitate to make an appointment because if Anderson says his guys do an incredible job then we wouldn’t want any other company working on our home. It’s really hard to come by great customer service these days. So we like to share when we see it. Another review to come after the work is complete

Review 165 (2022-08-11 - Rating: 5)
Brian with JES came out for an estimate. He was on time and very professional. He did not try to nickel and dime us. He was very honest and I even told us it was a plumbing issue. Pictures were provided and plumber referral. If you need a good foundation company please call JES! You will not go wrong!!!

Review 166 (2023-05-09 - Rating: 5)
While I havent entered into the service phase; the inspection and the explanation of my crawl space situation and possible alternatives to correcting it was excellent. Anderson Pusey was my JES representative. He was polite, courteous, prompt, and thorough in his presentation of possible causes and corrective measures. Anderson gets an A+ from me and I hope JES values his participance as a member of their team. Un

Review 167 (2022-01-02 - Rating: 5)
I really happy with my drive way project. Blake and his team (Devin, Matt -“and Kevin) did a excellent job. They came down from St. Louis to helped out and got my driveway done correctly which first team didn’t do right. Matt and Kevin came back next day to seal all the cracks for me which they did an excellent job. They all cared of what they are doing and take pride of what they do. I would recommend to anyone. Thank you to all of you.

Review 168 (2023-03-01 - Rating: 5)
We had such an awesome experience. The crew was on time, they were polite, and they also discover ants (which they offered to take our ant spray and get rid of them). We had Chuan Amos (foreman) Dean White (co-foreman) and Tony (Installer). They also didn’t leave a mess and sent us images of the completed project. Definitely recommend

Review 169 (2023-04-09 - Rating: 5)
Roberto, Jose, and Martinez were very nice and professional. Not only did they patch up the needed floor repair, they put my floor tiles back in (which was not in their statement of work). They also professionally laid down a high-quality lining in my crawl space, making it feel as if I could live down there.

Review 170 (2021-12-02 - Rating: 5)
My crew just finished installing my crawl space wrap and dehumidifier. I want to give a shout-out to Kelvin Walker, Callaggio Vasquez and Anthony Romain for doing a great job. They arrived on time, worked efficiently, answered my questions with knowledge and left the site clean. Also, Calvin kept me informed of the process and showed me pictures of the completed job. Overall, a great experience with my home repair. Thank you again, gentlemen!

Review 171 (2020-05-20 - Rating: 5)
Cant say enough great things about JES and Robert Farley and his team. The scope of the work on our foundation ended up being more substantial than we originally thought, but Robert and his crew worked day in and day out to get the job done. They communicated with us every step of the way, and they were always prompt and friendly. Everyone at the call center was also super helpful and responsive. The entire experience with JES was great. Thanks to everyone who helped us. Robert and his crew really went above and beyond to make our home safe!

Review 172 (2023-08-11 - Rating: 5)
I had a very unlevel walkway leading to the house. Multiple cracks were making it unsafe. Joyce and KC arrived on time, were friendly, and did an excellent job shifting the slabs to make an even, smooth walk. Very happy with their work.

Review 173 (2020-11-16 - Rating: 5)
Fantastic company! Professional, Knowledgeable, Friendly and efficient!They encapsulated and water proofed our crawlspace.Barry Kennedy helped walk us through the process. He answered all our questions and gave us honest answers, Suggestions, and input.We shopped around with various companies, and despite others having better prices and could get out to our house quicker (because JES has a waitlist to get contracts done), we ultimately chose JES because of Barry and his customer service. Not to mention a transferable lifetime warranty on their products and service!Alex Weddington and his crew (Curtis Harris and Jordan Jones) were professional, respectful, and awesome to work with. They even kept it as quiet as possible when my son had to go down for a nap!Highly recommend this company and will certainly hire them to install a dehumidifier and water proof our entire basement when we are ready to finish that space next year.

Review 174 (2023-06-13 - Rating: 5)
The representative Blaine Harvey came out and gave us a free evaluation. He was very professional and informative. We were pleased with his services and would definitely recommend him and this company.

Review 175 (2023-12-06 - Rating: 5)
PolyRenewal lift indoor concrete floor:Joyce and Chris arrived on time. Before they began the work, they explained the process and expectations of the PolyRenewal very well. Throughout the work they kept me updated on the poly lift. They are a great team and I highly recommend them.As for the PolyRenewal Lift , it did not raise the concrete floor as much as I had hoped for.

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