Bates Electric

Photo of Bates Electric

Located in Arnold, Missouri

Address: 2006 Sierra Pkwy, Arnold, MO 63010, United States

Phone: +1 636-242-6334

Rating: 4.2

Services

  • Online estimates
  • On-site services

Categories

  • Electrician
  • Electrical engineer
  • Electrical installation service

Photos

Comments

  • Review 1 (2024-11-12 - Rating: 5)

    Fast, efficient, and knowledgeable. Electrician was Tyler S. and he knocked out 7 different installs in just a few hours. Highly recommend and would absolutely use again.

  • Review 2 (2024-12-30 - Rating: 4)

    Ian arrived within the guaranteed window, presenting a clean, professional appearance. His advanced knowledge of rewiring was evident from the start, as he identified potentially hazardous shortcuts made by previous contractors and suggested practical remedies.We especially appreciated how Ian took the time to explain what we could expect after the job was complete, including any disrepair. His proactive approach to ordering the panel of light switches based on how we use them was both thoughtful and functional.Despite unexpected issues arising during the initial visit, Ian generously waived the service call fee for a follow-up appointment and coordinated the next visit right in front of us.Knowledgeable, efficient, fair, and extroverted just a few words to describe Ian’s service. I recommend!

  • Review 3 (2024-12-31 - Rating: 5)

    Ian was very professional, courteous and efficient. He was able go get a new switch that matched the previous one and get it working quickly. He kept me informed about what he was doing and also helped solve another minor lighting issue. Very satisfied

  • Review 4 (2024-12-31 - Rating: 5)

    Bates electric was amazing. Went above and beyond. Was never worried about anything because they have great communication, are extremely knowledgeable, and really care for the customer. Chris and CJ are also just great people in general. Highly recommend

  • Review 5 (2024-12-30 - Rating: 5)

    Bates Electric did an excellent job at our home. However, communication was initially a bit of an issue, as we had to reach out for follow ups. Nevertheless, once they began working, they did it so well.

  • Review 6 (2024-12-27 - Rating: 5)

    I had to have a dehumidifier installed. My hvac company suggested Bates Electric for a dedicated outlet. The electrician was great and was able to run the dedicated line over my drywall ceiling and made a little pocket that is covered my plastic in case I have an issue in the future.

  • Review 7 (2024-12-14 - Rating: 5)

    I needed expert guidance on security cameras since it’s not my area of expertise. I wanted to buy the best system and have it installed before my long vacation. Bates came to our house and helped with the installation on the same day. Great work!

  • Review 8 (2024-12-04 - Rating: 5)

    Tyler S. was quick yet thorough! He was a great technician but also respectful of our home & good to our dogs. We have trusted bates electric twice to help us with our electrical needs & will continue to do so.

  • Review 9 (2024-12-23 - Rating: 5)

    Overall outstanding service. Called and a tech showed up within an hour. Polite, did a diagnostic check of systems downstream to be sure of the problem, got the part and had my furnace powered up in less than 2 hours. Highly recommend Ian and Bates in general.

  • Review 10 (2024-12-08 - Rating: 5)

    Due to harsh weather conditions, our power system had problems. I contacted Bates technicians to assess the situation. They recommended some essential fixes to help us during this critical time. Great job and no any additional charges.

  • Review 11 (2024-02-01 - Rating: 5)

    Frankie did a fantastic job on my kitchen recess lighting and my light fixtures over my sink and island. My kitchen is complete. Thank you Bates Electric. AAA rating

  • Review 12 (2024-12-30 - Rating: 5)

    Bates was able to quickly schedule and did a great job as always. Josh V was professional, efficient and friendly. Thanks!

  • Review 13 (2024-11-14 - Rating: 5)

    My family had a wonderful experience with Bates Electric. Everything from setting up our appointments, reviewing cost, getting our questions answered over the phone prior to arrival was very professional. Our electrician Sami Samir was prompt, professional, efficient, and communication was top notch. When he arrived , he made sure to communicate with us exactly what they would be doing and made sure we stayed informed throughout the process. We have worked with a lot of reputable companies in the past couple months as we have had lots of work done on our home and this has been the best experience. We appreciate everything that Sammi did to ensure we were taken care of. Thank you Bates Electric!

  • Review 14 (2024-12-04 - Rating: 5)

    I contacted them to repair the outdoor lights in our backyard. They arrived at four oclock and fixed it quickly. I am happy to recommend Bates!

  • Review 15 (2024-10-16 - Rating: 5)

    Ian came out to install a ceiling fan. He was professional and did a fantastic job. He also installed some led lights in a hard toReach area of a closet. I’m so glad we hired bates to get this job done because I could have never figured out this myself.

  • Review 16 (2024-11-16 - Rating: 5)

    Its great that they stayed a little late to finish the ceiling light installation. Throughout the day, the crew worked tirelessly to complete the tasks. I appreciate that. Thanks Bates!

  • Review 17 (2024-12-20 - Rating: 5)

    Great experience. Tyler was polite, informative and helpful. If and when the need arises for an Electrician, I’ll contact Bates and request Tyler to come to the rescue.

  • Review 18 (2023-08-11 - Rating: 4)

    I had asked my EV charger to be installed in my garage and also to move one breaker to second panel to make room for EV breaker. I was not happy with the the young man who they sent to do the actual work. He was not very professional.1- He did not fish the cable from the electric panel, which is in basement, directly under the dry wall of garage. He cut 2 pieces into dry wall (instead of 1). He left the cut dry wall pieces loose in the dry wall.2- When asked if had properly torqued the cables into the 50A breaker and in the EV charger to 17.5 ft-lb as per instructions of EV charger manufacturer. He response was No I tightened it pretty good3- While drilling holes for the charger mounting bracket on the wall, he made extra set of holes and left them unused/un-repaired. Even a novice like me knows how to find studs in the wall for mounting bracket!!4- Lastly he left without labeling the 1) moved breaker and 2) the EV breaker in the panel which is code requirement. I had to call their office and have him call me back to help me label the two breakers myself.I saddens me to get this kind of quality for the amount of money I paid for this work.UPDATE 07/28/2023:Bates electric reached out to me. They not only refunded me $135 service fee but also their tech came to my house to torque the cables both at breaker/panel side and charger side to proper spec.Wall work i have to get it repaired myself.

  • Review 19 (2024-07-16 - Rating: 5)

    Tiandre was my electrician and he was so friendly and helpful. I had a ceiling fan replaced plus an electrical panel from an old security system removed. He was very knowledgeable and made sure everything was done properly. I have used Bates Electric several times. They are the best!

  • Review 20 (2024-10-24 - Rating: 5)

    Josh V was is a extraordinary electrician. He installed two chandeliers in my home and corrected a major electrical issue with my switches while he was here. He diagnosed the issue and solved it very quickly. Thank you Josh.

  • Review 21 (2024-10-16 - Rating: 5)

    Great experience working with Scott Redfern & Freddie Benjamin . They were very punctual and ready to work. They got the job done in a timely manner and made sure to clean up their area. I would recommend them anytime. Thank You!!

  • Review 22 (2024-11-25 - Rating: 5)

    Jay is an energetic and active technician. He never hesitates or gives excuses when you make a suggestion. The outdoor camera and lights were installed correctly. Thank you for the service.

  • Review 23 (2024-12-10 - Rating: 5)

    Shoutout to Sam for his very professional and tidy work. He was clear, effectivr, and kept me in the loop each step of the way until my project was completed. Would highly recommend!

  • Review 24 (2024-12-10 - Rating: 5)

    Ian was amazing. Totally knew what he was doing and tackled any problems that arose without a problem. Will be requesting him by name in the future.

  • Review 25 (2024-06-19 - Rating: 5)

    Bates is just finishing up my home basement project (3 rooms and a bathroom) and did a great job especially considering I, as the homeowner, was the “general”. They were patient and provided excellent technical support and advice where necessary. They sent knowledgeable and friendly technicians each day to complete the various stages of installation and all work was professional and punctual. I highly recommend them.

  • Review 26 (2024-10-12 - Rating: 5)

    Corbin was prompt. Explained his work well. Very courteous and friendly. Glad I called Bates.

  • Review 27 (2024-12-19 - Rating: 5)

    My cousins friend, who works at Ellis Battery, recommended hiring Bates Electric to install an EV charger at home, as he said they are very good at what they do.

  • Review 28 (2024-03-22 - Rating: 5)

    Bates is the most professional and highly skilled electrical service company Ive ever seen. We were extremely fortunate to have Ian as our electrician. Ive never seen someone as knowledgeable, helpful, friendly, and competent as Ian was today when he removed our old service breaker box and replaced it with a new larger breaker box.Ian dove deep into our entire electric set up and he corrected multiple issues that we hadnt known about. These could have been hazardous and dangerous. He kept me informed the entire process. I am thankful.I was referred to Bates Electrical and Ian when my elderly MIL had work done and she told me that she trusted him very much. I understand she actually gave Ian a hug when his work was complete. Shes not a hugger.Thanks, Bates.

  • Review 29 (2024-03-26 - Rating: 5)

    I live in an older home and needed a new junction box for a light fixture and a wall switch installed. I called Bates Electric on a Friday and had a maintenance appointment set for Monday.Before the appointment time frame, Pete called to confirm my availability and a short while later he arrived. I showed him the location of the proposed box and switch. Under two hours, I had a new switch, junction box and he installed my lighting fixture. Pete was professional, knowledge and polite and I have no doubts that I’ll be giving him a call when decide to update the other rooms. Thanks Pete!

  • Review 30 (2024-12-17 - Rating: 5)

    We’ve had two great experiences with Bates! Ian was efficient and informative.

  • Review 31 (2024-11-08 - Rating: 5)

    I am totally blown away by their professionalism, and the techs are very humble people with a fair pricing policy. Definitely the best service around.

  • Review 32 (2024-10-22 - Rating: 5)

    Ian and braden did an excellent job. Pleased with the job that they did. Polite, and explained everything when I had questions.

  • Review 33 (2024-12-01 - Rating: 5)

    I highly recommend Bates for any electrical work. Their technicians expertly handle any issue and excel at problem solving.

  • Review 34 (2024-03-06 - Rating: 5)

    I called Bates last Friday to resolve an issue with my balcony light. Dave came out first thing Monday and was even kind and waited when my building wouldnt let him in. He troubleshooted the issue and was back out Wednesday to install a new fixture. They were quick and efficient! I recommend Bates Electric and Dave for all of your electric needs.

  • Review 35 (2024-07-10 - Rating: 5)

    My name is John and my wife and I purchased a home in Dittmer Mo (As Is)which is to say that that it needed some repairs. The electrical was a major concern so by referral we were given Bates Electric I spoke with the project manager Steve and he put me at ease after speaking with him with all my concerns.They put in a new electrical pole, new circuit box in our home as well as a new circuit box in our Pole Barn. Steve knew that we were on a budget so he saved us a lot on suggesting that we run the electric to the pole barn from the existing electric pole so that we would only have one bill. There were several team members who came out one electrician named Dan came on several occasions addressed all my concerns.Dan put in our panel box, wall pack light, put in all pole barn lights just most recently wired or sauna. They put in GFI outlets the list was l lengthy the were able to get it (All) completed and within our budget.My wife Bev and I will definitely be using their survives in the future and would highly recommend Bates Electric.

  • Review 36 (2024-05-31 - Rating: 5)

    Ian did an incredible job fixing my outlets and kitchen lighting! I will be returning if I have any issues in the future. I recommend this company to anyone looking for quality service.

  • Review 37 (2024-11-20 - Rating: 5)

    Tyler S did a great job at getting all the things I needed done! Got it done fast which makes it even better!!

  • Review 38 (2023-11-07 - Rating: 5)

    I recently had an electrical issue at my home and hired Bates Electric to take care of it. I must say, their crew was fantastic! They promptly showed up and worked efficiently to fix the problem. The electricians were not only highly skilled but also courteous and professional. They made sure to explain the entire process to me and answer all my questions. I was truly impressed with their work ethic and attention to detail.

  • Review 39 (2023-10-02 - Rating: 5)

    Teandre provided excellent, skilled service. He arrived on time and was quick and efficient in completing several tasks for us including replacing overhead light fixtures, adding a wall socket, and replacing an outside motion light. Hes such a nice guy and it was a pleasure to have him working in our home for a few hours. We previously had Bates install an EV charging port in our garage and received excellent service then, too. Well definitely continue to be repeat customers. I highly recommend them!

  • Review 40 (2024-12-10 - Rating: 5)

    Ian was terrific. Smart, capable, professional & efficient. Highly recommend!

  • Review 41 (2024-10-15 - Rating: 5)

    Brian swooped in like an electrical Superman and fixed not just the immediate recepticle, but also the nagging intermittent nuisance. True professional smart fixer.

  • Review 42 (2024-12-16 - Rating: 5)

    Ian was very thorough and fast answered all my questions. Very happy will call again

  • Review 43 (2024-12-31 - Rating: 5)

    Ian was super nice and very polite.

  • Review 44 (2024-10-16 - Rating: 5)

    Ian did a great job and let me know what was going on every step of the way.

  • Review 45 (2023-10-25 - Rating: 5)

    Outdoor lighting and cam installation were done by Bates Electric last week at our home. I was pretty happy with their service and the fair pricing. I wont hesitate to recommend them.

  • Review 46 (2024-10-30 - Rating: 5)

    Tyler S was great. Did the job in less time quoted and was very friendly.

  • Review 47 (2024-11-21 - Rating: 5)

    Great job Tyler S!!! Awesome job!!! Very nice! Awesome pricing!

  • Review 48 (2024-10-25 - Rating: 5)

    Dave- was very prompt and was able to come to get me taken care of quickly…I would request them again if I ever have electrical problems

  • Review 49 (2023-12-01 - Rating: 5)

    I had some ceiling fan wiring that needed to be fixed Ian was knowledgeable, skilled, and professional. He was able to quickly identify the problem and resolve it. I appreciated the narrative while he worked to help me understand what was going on. I would recommend Ian and would request him for my next miswiring misadventure.

  • Review 50 (2024-03-28 - Rating: 5)

    Ian was wonderful! He fixed my problem quickly and was so pleasant. Also, he explained his work and the bill completely and professionally. Thank you.

  • Review 51 (2024-09-11 - Rating: 5)

    Excellent service. Ian was fast and did a great job. Thank you.

  • Review 52 (2024-10-23 - Rating: 5)

    Norm was in and out, diagnosed and fixed the problem quickly and was very friendly. Definitely recommend!

  • Review 53 (2024-12-06 - Rating: 5)

    Tyler S was punctual, professional, and helped with our issues

  • Review 54 (2024-12-20 - Rating: 5)

    Ian was quick, thorough, and tidy. Onsite at the scheduled time to assess equipment needs and meet the power company. And had the city inspector on-hand as he was closing-up. Excellent experience all around.

  • Review 55 (2023-07-18 - Rating: 5)

    Frankie assisted us with electrical issues in our home and he was extremely professional, took the time to explain in detail what was going on, and quickly fixed the issues. He was friendly and kind and we look forward to reaching out to Bates again in the future!

  • Review 56 (2023-11-17 - Rating: 5)

    Bates Electric is the real deal when it comes to electrical services! Their team is incredibly knowledgeable, professional, and efficient. I was impressed with their exceptional attention to detail and their ability to solve complex problems seamlessly. Bates Electric truly delivered a great service.

  • Review 57 (2022-05-25 - Rating: 5)

    I had an issue after a Storm with the Light Fixture not working. It was a concern because I could not figure out the issue and did not want to wait in case there was a bigger issue. Called Bates Electric and spoke to a very pleasant representative that helped me and assured that they would get a Guy out right away to fix the problem . Mike was there in no time and was so personable and pleasant . He was fast, efficient and found the issue right away. Installed my Kitchen Fixture back in no time . It was a great experience and I will definitely be calling Bates Electric if I need anything else. Thank you for the awesome service!!

  • Review 58 (2023-10-31 - Rating: 5)

    Frank installed batteries in our smoke detectors. He discovered some detectors that needed replacement and made some recommendations which we appreciated. We have worked with Bates Electric before and have always been very satisfied!

  • Review 59 (2024-12-11 - Rating: 5)

    Excellent service, very informative. Willing to go above and beyond.

  • Review 60 (2024-11-13 - Rating: 4)

    I was impressed with Bates Electric for their service in November of 2024. I had an old disconnect box that was destroyed by a lightning strike. The servicing technician (Terry) was very courteous and installed a new one in about an hour.I would highly recommend Bates Electric to anyone in the St. Louis, Missouri area that needs electrical work done. I know I will be calling them again if I need them. Thank you Bates Electric.

  • Review 61 (2022-10-03 - Rating: 5)

    I have an older house and three of my outlets went out so I called and scheduled an appointment. They called to see if my technician could come earlier than my scheduled time. Sam was very polite, knowledgeable and very efficient. He even plugged my appliances back in, explained which ones to use with specific appliances!Great experience, I would definitely use them again.

  • Review 62 (2022-05-21 - Rating: 5)

    We called Bates Electrical and they were able to come out the same day. I got updates on when the electrician was on the way to my house. The electrician knew what he was doing and got the job done. The receptionist and the electrician were professional and they were always up front about possible cost. This is a great company. I had a wonderful experience and would definitely recommend.

  • Review 63 (2023-08-07 - Rating: 5)

    We had Pete reattach wire going to our meter. Professional work and very friendly. We were scheduled for 8am. He came at 7:58. I would recommend Bates Electric and Pete. Thank you

  • Review 64 (2021-08-13 - Rating: 5)

    My positive review is more about my experience with Teandre, the electrician who came and serviced, than it is about the company, but I will say he made Bates look like a good company. He was on time, understanding, respectful, and had rich answers to all of my questions. He had a good hustle, which I like to see when I am paying someone 100$ an hour, and had no problem taking his time with my questions. after he was done, I talked his ear off and he answered all of the questions I had. Given that he is the only employee I have seen from Bates, I would be happy to recommend Teandre to someone else, but I would only be able to recommend Bates If I worked more directly with more of their electricians. Overall, great service!

  • Review 65 (2024-10-30 - Rating: 5)

    Excellent technician and customer service. Ian gets 5stars. Steve

  • Review 66 (2024-12-29 - Rating: 5)

    Top work by the top pro electricians. Thank you Bates Electric.

  • Review 67 (2022-01-14 - Rating: 5)

    Pete and Martez did a great job replacing an electric panel and running a line and installing our new hot tub. They were on time, very knowledgeable, hard working - never took a break! Until the job was done. Very reasonably priced. They wore masks and were very professional and courteous. I’ll use them again. Bates is a great company to work with. Especial Pete and Martez. Thank you both and thanks to all the office staff for help getting scheduled also.

  • Review 68 (2024-06-18 - Rating: 5)

    Thanks to Ian for coming on short notice and he quickly fixed the issue we had with our power supply.

  • Review 69 (2022-07-14 - Rating: 5)

    Mike, our electrician, was excellent and very personable. We truly enjoyed him working in our home and the quality of his work. We would definitely book through Bates again!

  • Review 70 (2023-03-15 - Rating: 5)

    The technicians came in and explained everything to us, and were very knowledgeable about EV charging. They are very pleasant to deal with. When it was all done, we were really pleased with how professional they were and how well they did their job.

  • Review 71 (2021-09-10 - Rating: 5)

    I purchased a Generac 22kw Guardian and had it installed by Bates. Ben did a great job scoping the requirements. Paige coordinated the installation. And Steve and Mike installed the system with two transfer switches. These folks are knowledgeable, friendly, and demonstrate integrity and exceptional workmanship. If you’re looking for a backup generator I strongly recommend Bates Electric for a quality system installed by a professional team.

  • Review 72 (2023-04-06 - Rating: 5)

    Our technician, Chris was very helpful and friendly. He quickly diagnosed the problem and worked to remove several loose screws from our attic space without us even needing to ask.

  • Review 73 (2023-11-28 - Rating: 5)

    Great communication and friendly service. Will call and ask for Ryan if any other issues occur, got power restored to a previously sparking fan within the hour.

  • Review 74 (2022-05-21 - Rating: 5)

    Outstanding organization. Bates installed an emergency generator for us, and they were extremely professional from the time they arrived on site.From their initial, clearly defined, written proposal, to installation, follow up and response to technical problems and questions (kudos to Paige), to yearly routine maintenance (kudos to Tyler Holladay), this is a well-organized, professional organization. Highly recommend. I like these guys.

  • Review 75 (2020-11-04 - Rating: 5)

    Bates is one of the best companies I have ever worked with when it comes to home remodeling and construction. Joe Bates is always super-responsive, their prices are reasonable, and their service is outstanding. This is the kind of company you want to work with or for - from the receptionist all the way up to the owners, you can tell they take a lot of pride in their work and value their customers.

  • Review 76 (2022-05-26 - Rating: 5)

    I had the pleasure of working with Tony on getting my house up to code prior to selling it. He was kind and very efficient. He was knowledgeable and pricing was very straight forward. Thank you for making that headache easier!

  • Review 77 (2023-08-20 - Rating: 5)

    Their ability to handle the tough task is second to none. The electrician unit worked for us the entire day to bring back the power as we faced the sudden power outage. Thank you for all your efforts and service. Top work!

  • Review 78 (2021-03-08 - Rating: 5)

    I got 2 different estimates for an upgraded panel from 2 different companies. I chose Bates Electric because their estimate was very specific. They gave me a date the following week to start the job, they got on time and did a clean job , even the inspector congratulate them for doing a great job and passed inspection the first time .. They finished the upgraded panel in 2 days. I highly recommend Bates electric.

  • Review 79 (2023-02-01 - Rating: 5)

    I had an issue with some kitchen island outlets. Frankie B was my technician. I just want to say he did an outstanding job. I would definitely recommend him and this company.

  • Review 80 (2022-05-05 - Rating: 5)

    Installed our whole house generator as scheduled. Upon final inspection before powering on the unit Jacob found some issues with the outside connection to our electrical panel. He made a temporary fix, ordered parts and then spent over three hours to make sure that the job was done right.

  • Review 81 (2022-01-11 - Rating: 5)

    Martez and Pete investigated and promptly found the reason our dining room was without power and fixed it very quickly! They arrived when they said they would and were both very courteous. Highly recommend Bates Electric!

  • Review 82 (2024-11-22 - Rating: 5)

    Tyler was very professional and thorough.

  • Review 83 (2023-12-29 - Rating: 5)

    Matt did a great job switching out our old federal pacific panel and putting a new one in. Cost was $500 cheaper than quoted

  • Review 84 (2024-10-18 - Rating: 5)

    Tyler S was great, work is good and was done in a timely manner with no problems.

  • Review 85 (2024-10-31 - Rating: 5)

    Ian was very helpful and quick work

  • Review 86 (2022-01-22 - Rating: 5)

    They came in after an electrical emergency and figured out the issue. I was extremely happy I went with them, they were very professional and persistent to solve the issue. I was at a loss and chose to go with Bates and I am very glad I did!

  • Review 87 (2023-10-18 - Rating: 5)

    Josh was personable and did an incredible job with the work I had Bates do. Would recommend.

  • Review 88 (2024-12-27 - Rating: 5)

    Ian did exactly what I needed!

  • Review 89 (2021-06-27 - Rating: 5)

    Best electricians in town! Man, they showed up right on time and did a stellar job replacing my fuse box in my house. Good price and fast, quality service from them.

  • Review 90 (2023-09-30 - Rating: 5)

    Thanks, Bates Electric, for sending your best technicians. They were quick to diagnose the issue and fix it in no time.

  • Review 91 (2023-11-21 - Rating: 4)

    Glenn helped us put in a electrical receptacle in our bathroom today. Really Nice guy. Thank you Glenn.

  • Review 92 (2024-01-14 - Rating: 5)

    Excellent customer service! Matt the technician who took care of us represents your company very favorably!

  • Review 93 (2022-08-25 - Rating: 5)

    Pete was awesome and the service overall was fast friendly and efficient. He got the job done quickly and we really appreciate it!

  • Review 94 (2022-05-09 - Rating: 5)

    They installed a standby generator. The did a very neat and professional job. The personnel were friendly and knowledgeable. Work was completed quickly.

  • Review 95 (2023-08-18 - Rating: 5)

    The technicians were prompt, responsible, and they were able to Install ceiling fans as I wanted. Good job

  • Review 96 (2022-06-06 - Rating: 5)

    Ian did some work at my business St. Louis Muttropolitan Pet Grooming, He was absolutely amazing!

  • Review 97 (2022-06-13 - Rating: 5)

    Electrician Matt came out to help us and did a great job, he was fast, friendly, and professional! Will hire again!

  • Review 98 (2022-06-14 - Rating: 5)

    Very happy with work done. On time and professional. Electrician provided good advice and was very knowledgeable regarding very old house and wiring.

  • Review 99 (2022-06-06 - Rating: 5)

    Had bates out for a service call 6/6/22The technicians was knowledgeable,polite and on time. Will definitely have them back for some future upgrades

  • Review 100 (2023-12-01 - Rating: 5)

    Frank was amazing. He did a great job!

  • Review 101 (2024-03-02 - Rating: 5)

    Staff is not only knowledgeable but courteous, friendly and helpful

  • Review 102 (2023-10-23 - Rating: 5)

    We needed service on our Generac generator. Tyler, the tech who came was very courteous and professional showed up on time and found our issue but needed a part to fix it. He came back the next day right on time ( a rarity these days with many service dept).and installed the board and reset everything for us. Very happy with him & Bates in general.........

  • Review 103 (2023-09-22 - Rating: 5)

    Quote was fair and fast. Their staff was dependable and worked steadily to get the project completed. Everything was done as quotes and they adjusted on the fly for needs outside the quote. Plan on using them again.

  • Review 104 (2023-09-15 - Rating: 5)

    This is the third time I have called for outdoor light installation. As usual, great job by the tech team. Thank you so much.

  • Review 105 (2022-05-31 - Rating: 5)

    Very professional and on time. Took time to explain the entire process. Would use again

  • Review 106 (2023-03-27 - Rating: 5)

    Had them upgrade an old security camera. I had purchased the new camera and mounts. They arrived and did the job very professionally I thought.

  • Review 107 (2021-11-17 - Rating: 5)

    Ive had the best experience with Bates. We finished our basement and Bates did the installation for all the electric. The most incredible installers I have ever been able to work with. There were 3 different installers during the course of the remodel and each of them were friendly and knowledgeable. Also they always wanted to make sure the work was done correctly even if that meant dragging a huge ladder back out to fix a piece he forgot to do on a 2 story ceiling fan! They care so much and for my husband and I it was so appreciated. I could not recommend this company enough!

  • Review 108 (2021-04-13 - Rating: 5)

    Great service and knowledgeable service tech. Really appreciated their help and professionalism.

  • Review 109 (2022-06-29 - Rating: 5)

    They were amazing, showed up early, very nice and professional. HIGHLY RECCOMEND! Explained everything. Did an awesome job overall

  • Review 110 (2022-05-05 - Rating: 5)

    Bates Electric installed my whole house backup generator. Their work was thorough, professional, and timely. The crew were on their game. I could not be more pleased with their service.

  • Review 111 (2022-11-04 - Rating: 5)

    It was a quick fix by Bates Electric. Thank you!

  • Review 112 (2023-04-22 - Rating: 5)

    Responded quickly and finished the work quickly and professionally.

  • Review 113 (2023-09-01 - Rating: 4)

    Had a problem .But it was resolved satisfactoraly.

  • Review 114 (2021-10-05 - Rating: 5)

    Very professional. Preferred Generac installation dealer.

  • Review 115 (2022-05-17 - Rating: 5)

    Glenn did a great job.

  • Review 116 (2022-06-17 - Rating: 5)

    They did a fantastic job!

  • Review 117 (2022-05-05 - Rating: 5)

    Good job, neat, clean, no problems.

  • Review 118 (2022-06-15 - Rating: 4)

    Good work, efficient, and very nice.

  • Review 119 (2022-06-13 - Rating: 5)

    On time and professional very knowledgeable

  • Review 120 (2024-01-20 - Rating: 5)

    They know what they are doing.

  • Review 121 (2021-03-13 - Rating: 5)

    Great, very professional.

  • Review 122 (2024-05-24 - Rating: 4)

    Locating parts.

  • Review 123 (2022-02-24 - Rating: 5)

    Great service!

  • Review 124 (2021-01-30 - Rating: 5)

    Fast And Professional,