Western Rooter & Plumbing

Located in Arcadia, California

Address: 136 E Santa Clara St #1, Arcadia, CA 91006, United States

Phone: +1 626-889-7539

Rating: 4.9

Services

Online estimates
On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Justin and his crew worked at a very high level of professional courtesy and craftsman ship with the very difficult repair of our sewer drain replacement. I was especially impressed with Justin’s can do positive demeanor regarding all the challenges our project had to complete. Western Rooter you have champion’s in your corner . Great work well done thank you everyone involved .

Review 2 (2024-09-06 - Rating: 5)
Tree roots have breached the clay sewer line and my tenants drainage is backed up. I called Western Rooter in the morning & they scheduled me for the same day to fix the issue! Justin and his team, Diego and Carlos, are incredibly professional, courteous, and knowledgeable. Justin explains everything very clearly, with pictures and videos showing the tree roots throughout 90 feet of the sewer line. Western Rooter has all the latest tech equipment to tackle the toughest plumbing problem, including hydrojetting the sewer line and installing a Perma Liner. Justin, Diego, and Carlos are considerate of the other tenants on the property, as well. The crew worked past 10:30 in the evening so that the plumbing is restored for the tenant. I cant thank them enough for their hard work, dedication and commitment. I like reading all their email tips on plumbing maintenance. Justin, the crew, and office staff are worth every penny! I highly recommend Western Rooter for all plumbing issues, big or small!

Review 3 (2024-10-21 - Rating: 5)
Vinny Hernandez and his crew are awesome. Also CJ‘s recommendation to use Mauricio to perform our Block & Tile repair was on point. I would highly recommend Western to everyone.

Review 4 (2024-11-19 - Rating: 5)
The two young men who showed up were very courteous and pleasant. They explained a lot of things that are needed to optimize a larger issue. I cant remember it all, but they said they would write them up in a proposal, which will help. They unclogged a shower drain quickly and left things very clean. I will consider their proposal for further work needed, and I will stick with them. I will definitely call on Western Rooter for any plumbing needs.

Review 5 (2024-11-20 - Rating: 5)
Being having a 5 star rating is too impossible. But now I see it. They are excellent at their business. Professional too from the beginning till the end. Price is reasonable depending on the situation. Pablo did his best to clear my shower drain. Hes a great guy and I could tell hes proud of his job.

Review 6 (2024-10-20 - Rating: 5)
Western Rooter provided great plumbing services for our condo complex at a competitive price! Josh and Byron were efficient and friendly, and patiently answered my questions all day long as I watched them install two sewer clean out lines and replace a sewer access pipe that was completely clogged with tree roots. They were also very careful about cleaning up the property when they finished their work.Will definitely call Western Rooter again for future plumbing problems and have already recommended the company to others.

Review 7 (2024-10-21 - Rating: 5)
Western Rooter & Plumbing did a fantastic job. As a small corporate cafe owner my first priority is my customers time. They generally have short lunch breaks and on Fridays its even shorter. I called late on Thursday and by Friday morning before the crew showed up, the certificates of insurance were being processed. The Western Rooter team came in prepared, assessed the situation, executed with coordinated effort even working in less than 500 Sq ft area. Very professional and great attitudes. I would use them again and I would recommend any business of any size to use their services. Arnold and his team were great!! Thank you. Vista Pointe Deli

Review 8 (2024-10-21 - Rating: 5)
Western Rooter is consistently excellent. In our experience, they check every possible box a customer could want. Responsiveness, professional, a well-trained knowledgeable team, high quality work product, and at a fair price. Great leadership and a great company!

Review 9 (2024-10-01 - Rating: 5)
We had a serious block that could not be cleared. Within 75 minutes after my call two knowledgeable plumbers arrived. They were polite, and efficient and cleared the drain within an hour. I appreciate that they did not try to up sell services that I didnt need. 100% positive experience.

Review 10 (2024-12-08 - Rating: 5)
I inherited my moms old house and old plumbing. Even though she had a new toilet installed the pipes are still the same. So sure enough, I got a blockage the the a couple weeks ago in November. I had first tried to clear up the problem myself with a plunger and an auger. However, that did not work. Then I contacted a family known handyman but he was still trying to help someone else and had recently recovered from surgery. He did make a suggestion for me to cal Western Rooter. He said they are a good company and recommends their work since he has seen their work before. I called and I actually contacted several other companies too but Ill cut to the chase. The regular hours phone operator was very nice and informative, however she told me what the cost of the job to clear the tube, and I asked is that per hour but she said no. This created a misunderstanding later went the technician showed up. What she should have emphasized is that there is also a per hour charge on top of the task performed. My main point is I did get quite upset when I was quoted urgency charge, work and per hour work all added up. At the time, I declined to pay such a outrageous quote since I was NOT told that there will be a per hour charge on top of the task and urgency charge. The quote was 3x the quote I got on the phone at a late evening. By the time I called back the phone operator, it was the off hours and its a call center person who was COMPLETELY UNHELPFUL and RUDE. She said in a cold delivery for me to call the office and talk to the regular operator during business hours. My only recourse and right was to write a poor review as a means of justice for what felt like a bait and switch. But there was a HERO that saved this situation completely and Western Rooters reputation. His name is Jairo. Jairo was very realistic, understanding and listened. He took the time to really understand that I was NOT told about the pricing correctly and most important, he believed me as a customer. I was not trying to haggle. If you want quality people and quality work then pay people what is right. He and I discussed options and we agreed for him to come back and he was able to make right the pricing with out all the extra charges. We rescheduled and I gladly paid what was reasonable and what was agreed upon the prior evening. He showed up the next day and solved the problem. Jairo is a asset to Western Rooter for years to come. If you want to build a business with loyal customers and word of mouth of good companies to use then I hope Western get like a dozen Jairos. He saved the day and the situation. Misunderstanding or miscommunications do happen but somone like Jairo understands that a problem needs to be solved and proactively solved it, unlike the off-hours call center operator. Yes, I do highly recommend them and if youre lucky get a top notch technician like Jairo. Can you tell Im a fan of his. He turned a bad situation and saved the day. Outstanding company regular staff operator and technician. Top marks, high recommend.

Review 11 (2024-11-19 - Rating: 5)
Alberto and his son Carlos are a wonderful team! They are prompt and extremely efficient. They take their time, are very thorough and are extremely knowledgeable and hard working. Highly recommend this team for all your plumbing needs.

Review 12 (2024-12-24 - Rating: 5)
They answered the phone promptly when I called in the late evening. We needed them to come on Christmas Eve because we saw a pinhole leak in our pipes under our house. Out under the craftsman house crawl space is not very large 2 1/2 feet maybe. Rafael was clean, prompt and explained and showed us everything that was going on. We have used them for numerous other situations for our home and Business. I highly recommend them!

Review 13 (2024-11-26 - Rating: 5)
Western router is the only company to call for any plumbing needs!! Not only were their prices extremely fair but Tony and his tech are friendly, professional and knowledgeable!Thanks, Western router for saving me and my kitchen sink before the big holiday feast at my house😃👍🏼🙏

Review 14 (2024-10-11 - Rating: 5)
Called for a free estimate on replacing a slow flowing shower. Brandon came out on the promised time frame and gave me a fair estimate. I didn’t do the service however because my shower miraculously began to work during the inspection but I wouldn’t hesitate to hire Brandon. Very professional, prompt, friendly, and knowledgeable.

Review 15 (2024-08-28 - Rating: 5)
Really satisfied with all the services. I have my house installed with Halo 5 system. Daniel and Alex completed the installation perfectly. Daniel ensure all the piping and wiring were done and looked nice. I would say he’s kinda an artist. I would really recommend Western Rooter for your plumbing and water filter system.

Review 16 (2024-10-01 - Rating: 5)
Two showed up from Western Rooter to fix a faucet and the inside of a toilet. Both were kind, friendly, and got the job done in a reasonable amount of time. As a bonus, they had a truck well stocked with plumbing supplies. There was no need to go to the store for an extra, extra cost. Excellent work you two!

Review 17 (2024-07-24 - Rating: 5)
Josef and his team (Robert, Jacob, Jerry) are the absolute best. They worked so cohesively and thoroughly and with so much excellence and precision in getting our building to be in tip-top shape.They previously did excellent work on our repiping project and this time, additional waste and water lines were installed.Josef is an efficiency expert. He was extremely flexible, patient, and informative in discussing the different options that were best for our building.In the end, the work that he and his team did was, shall we say, life-changing. Even upon completion, they came out to make sure that the work was done to our satisfaction.Because of their consistency and reliability, Western Rooter is and always will be our go-to for all our plumbing needs.

Review 18 (2024-10-01 - Rating: 5)
Pablo did a great job assessing the issue and he was very professional with his work. We had grease clog and the hydro jetting cleared the drain pipe completely.Would highly recommend Pablo anytime.

Review 19 (2024-10-23 - Rating: 5)
We are extremely grateful and extremely satisfied with Western Rooter’s technician, Mr. Bottala.He was very punctual, patient, very knowledgeable and experienced.We recommend Western Rooter 100%…Excellent service! Thank you

Review 20 (2024-10-08 - Rating: 5)
Jairo and Rafael were fast and friendly and got the job done as quickly as possible. We have used western rooter many times in the past for various plumbing issues and they have always provided excellent service. I highly recommend them to anyone with plumbing issues.

Review 21 (2024-08-29 - Rating: 5)
We have relied on Western Rooter professionally and personally over the years and their team has always provided exceptional service. They are always available to help, even after hours in case of an emergency. No job is too small or large for them to handle. If you’re looking for a reliable company, Western Rooter is the one to partner with! Thank you Western Rooter for all your years of reliable service!

Review 22 (2024-11-12 - Rating: 5)
Alexander was very personable and professional. He assessed the water heater issue, then contacted mfg to determine if it was under warranty. He had to go get a new igniter, then came back and finished the repair. My nosey dog loved him. 👌

Review 23 (2024-11-21 - Rating: 5)
Guezdouni arrived on time with phone call before he arrived. He was not only professional but also very kind and friendly. I was so happy to change our faucet by him. I definitely recommend him to anyone who needs to find a plumber.

Review 24 (2024-12-10 - Rating: 5)
Western Rooter did a fantastic job with our plumbing inspection. They were on time, clean and extremely professional. I would recommend them for any plumbing or escrow inspection jobs.

Review 25 (2024-08-01 - Rating: 5)
I loved the fact it was a 2 hour window and the same day service. The technician, Brandon, was so knowledgeable and made me feel at ease. He was able to fix my kitchen faucet quickly. I highly recommend this company.

Review 26 (2024-08-17 - Rating: 5)
This company helped me with some plumbing maintenance and repair while I was briefly out of town. I had a good experience with them from beginning to end. Each person I had contact with was knowledgeable, responsive, and friendly but I worked most with Angelina A. who was simply outstanding to work with. I will go back to this company in the future for all plumbing work that I need to have done and I would recommend them to anyone without hesitation.

Review 27 (2024-12-06 - Rating: 5)
My folks had to do the yearly backflow test and we use a nearby place called Western Rooter. Highly organized and professional and friendly people. Mike inspected the setup every year. Last year the system failed and he drove far for the special order device/part and installed it. This year Daniel came to do the backflow inspection and it passed. I never met a friendlier plumber than him, they usually talk you down and use snippy remarks but not Daniel. EZ going guy. Thank you!

Review 28 (2024-11-14 - Rating: 5)
Couldnt be happier with the service. Mitch was thorough, professional, knowledgeable, prompt and found a creative, simple fix to what seemed like a complex problem. I have huge confidence in Western Rooter’s competence and problem-solving skills.

Review 29 (2024-10-13 - Rating: 5)
I have always gone to western rooter for my plumbing needs. The company has been prompt to address my needs and the technicians are all polite and easy going. Give them a call if you ever need help on your issues.

Review 30 (2024-07-24 - Rating: 5)
The best plumbers I have ever experienced, they really raise the standard. They are punctual, communicative, and friendly. They are also incredible diagnosticians. We had a tricky mystery leak and they methodically ruled out all the possibilities. Stayed late until the job was done. Daniel and Charlie are great guys. So glad we found them and you will be too.

Review 31 (2024-08-15 - Rating: 5)
I always have a great experience when I call Western Rooter. I had a toilet that kept running. Pablo came out replaced the tank lever which was cracked and the flapper (Which I had purchased but didnt know how to replace). After testing he noticed the tank was taking forever to fill, so he tested the building water pressure which was fine so he changed out the fill valve and that did the trick. Since he was there I had him replace the water supply hose as it was 20 yrs old. He triple checked everything to make sure no dripping or leaking and cleaned up. I highly recommend.

Review 32 (2024-12-10 - Rating: 5)
The technician arrived on schedule, worked efficiently and successfully on challenging job, treated us with courtesy, and charged a reasonable fee for his services.

Review 33 (2024-06-11 - Rating: 5)
I recently had a major clog in our company drains and called Western Rooter to take a look. From the get-go, they were incredibly professional.The technicians were prompt, courteous, and explained everything clearly throughout the process. They quickly diagnosed the problem as corroded pipes with tree root infiltration - a tricky situation! I was impressed with their ability to locate the exact spot of the issue.They were able to fix everything efficiently and left the workspace clean. I highly recommend Western Rooters for their expertise and professional service. They turned a stressful situation into a breeze! Their expertise elevates the value of their work.

Review 34 (2024-12-04 - Rating: 5)
Called to have someone come out and take a look at our bathroom toilet. they scheduled someone to come between 12p - 2p. a plumber was at our door just before 12p. Christian was quick and efficient. he fixed our toilet and also unclogged one of our sinks. he was finished troubleshooting and fixing the issues by EOD.

Review 35 (2024-07-19 - Rating: 5)
Ive used Western Rooter four times now for various jobs, and in each they have been responsive, quick to service and what Id consider a fair price for the quality of service received. I also appreciate that they post a transparent price list for standard services and general labor rate on their website. Thank you for providing great service and value during what can be stressful situations for homeowners.

Review 36 (2024-10-02 - Rating: 5)
Daniel and his partner were excellent and gave quick service and great explanation. Short and to the point. Fixed my problem in minutes. Highly recommend!

Review 37 (2024-10-07 - Rating: 5)
Great knowledgeable plumber. Took his time during inspection and did a thorough job with the video of the main sewer line. Only slight negative up to this point is I haven’t received the email with the video and estimate for the repair.

Review 38 (2024-07-13 - Rating: 5)
We recommend Western Rooter! We have our pipes routed once a year because of roots and they did a great job last year as well. The plumber was very knowledgeable, patient, methodical and very thorough. Our home, and pipes, are over 100 years old and after his thorough inspection he did routed the main line. Then he examined the main line with a camera to give us the visuals on the issues for our old pipes, he explained the options we have. (We have tried other companies but instead of doing the work, they always try to upsell us with ridiculous sales tactics.) We never get that from Western Rooter. Thank you!

Review 39 (2024-10-17 - Rating: 5)
Daniel and Alex did an excellent job on fixing the faucets in our house. Daniel was very sensitive to the customers house and habitual conditions while working, and cleaned up after work, I deeply appreciate it.

Review 40 (2024-09-16 - Rating: 5)
Technician, Homar, arrived as scheduled and quickly assessed the issues that need to be done. I needed to replace new bathroom sink faucet and shower valve cartridge. The quote prices for the services were fair and market price. Most importantly, Homar was really friendly and explained well what needed to be done. I used Western Rooter before for my other property and this is the second time that Im using them. Will use them again for couple other things that need to do at my place. Thank you Homar. Appreciate for the service that provided.

Review 41 (2024-08-30 - Rating: 5)
Western plumbing provided the most excellent and friendly service possible and price was very reasonable. I have to say Ryan did an awesome job friendly and finished in a timely manner I definitely recommend Ryan and Western Plumbing.

Review 42 (2024-09-07 - Rating: 5)
Brandon was very pleasant and professional. He explained what may have caused the leak and also took initiative to make adjustments to ensure the problem would not happen again. Thank you 😊

Review 43 (2024-07-11 - Rating: 5)
We had Alberto, Alberto and Carlos help fix our showers. They were super nice and they finished the job pretty quick! There was an extra bit of work that needed to be done and they only charged for materials and still pretty much honored the quote.Would use them again when in need!

Review 44 (2023-01-26 - Rating: 5)
RJ and his apprentice Angel is the most professional team you can hire for basically all your plumbing issues. He even took time sharing his career knowledge and offer solutions beyond property owners concern. Always 2 steps ahead, very thoughtful. This guys deserves a 10/5. A perfect 5 isnt enough!! Thank you again team RJ & Western Rooter!

Review 45 (2024-08-23 - Rating: 5)
The Western Rooter bid for a new gas line was $1,000 less than another bid. Work crew from Western were very professional. Completed the work in one day and left my property in good shape.

Review 46 (2024-07-11 - Rating: 5)
My 18 year old tankless water heater developed a leak, I got 2 estimates for replacement and Western Rooter was significantly less than the competition. They were able to replace the water heater the same day and did a great job. Very happy with Western Rooter, they will be my first call for any future plumbing issues.

Review 47 (2024-07-08 - Rating: 5)
Brandon and Carlos arrived promptly and provided a detailed estimate. They tackled all the tasks with a positive attitude and completed everything efficiently. I was initially anxious about the amount of work, but they were incredibly fast and professional.

Review 48 (2024-11-12 - Rating: 5)
The service was quick, affordable and efficient. The tech was very courteous and cleaned up after the work was complete. I will use again as needed.

Review 49 (2024-06-20 - Rating: 5)
Prompt arrival after I called. Very professional and courteous young man (Robby) who recommended 2 different service options. He got the job done even though there were some hiccups through the process. I highly recommend using Western Supreme Rooter.

Review 50 (2024-06-26 - Rating: 5)
Plumber came out to redo some pipes underneath our kitchen sink and put in a new faucet but the hot water shutoff valve had seized up! Had to replace the valve and was able to squeeze in the faucet due to how the original owner had designed the counter top. Everything worked out. The plumber who has come out before to fix problems at our complex was courteous and did a great job.

Review 51 (2024-10-11 - Rating: 5)
The inspection done at my home this morning by, Western Rooter was professional, thorough and informative. I am assured that my concerns were addressed in a knowledgeable manner.

Review 52 (2024-05-09 - Rating: 5)
Great service and excellent quality work. Fast response time. Great communication from beginning to end. Mitch was friendly, professional, efficient, and knew exactly how to fix my plumbing issue. He was also very neat and careful. Service was awesome and exceeded my expectations. I will definitely use again and I highly recommend this company.

Review 53 (2024-07-30 - Rating: 5)
My tenants water heater was not working on a Sunday. I couldnt get pilot lit after a dozen attempts. The water heater was too old. I am grateful to the hard-working staff at Western Rooter who took my call on a Sunday! I was scheduled first thing Monday morning. Flaco came early and replaced the water heater in a few short hours. Flaco is a very experienced and knowledgeable plumber, who is friendly, professional, and courteous. He always keeps the work area clean! Western Rooter is always my go-to pros for all my investment properties & home, and worth every penny! Thank you so much!

Review 54 (2024-06-17 - Rating: 5)
It was Sunday- Father’s Day - I called my usual plumber and got an answering machine. I then called Western Rooter. They answered the phone and sent Mitch Fricke to my house within 30 minutes. Mitch sent photo of himself and what type of truck he drove. Very comforting to a single woman. He was very professional, understanding and explained everything that he was doing. He was neat and cleaned up after his work was done. I now put Western Plumbing and Mitch Fricke in my contacts and they will now be my go to plumber.

Review 55 (2024-05-09 - Rating: 5)
Western Rooter responded quickly to my online inquiry. I was given a two hour arrival timeframe but Pablo Rodriguez arrived early. He had a pleasant demeanor and friendly. He worked efficiently and quickly. I will definitely hire him again for other issues in the future

Review 56 (2024-10-16 - Rating: 5)
Technician showed up on time, was polite, was very neat and careful and solved our clogged drain in minutes. Highly recommend!

Review 57 (2024-06-24 - Rating: 5)
I called early afternoon because the garbage disposal was not working. They gave me a 3 to 5 window and Pablo was here a few minutes before 3 o’clock. He evaluated things and we determined it was time for a new one. He had the Insinkerator brand that we wanted, and it was all installed within about an hour! Excellent service and I will use them again when needed.

Review 58 (2023-07-13 - Rating: 5)
Our experience with Western Rooter & Plumbing was very positive. They replaced our main line and throughout the whole very extensive repair process (permits, digging, asphalt—oh, my!) they were tidy, professional, friendly and patient with any questions we had. Thank you, Western Rooter & Plumbing.

Review 59 (2024-12-12 - Rating: 5)
Charlie came to the apartment and was amazing at helping me fix a clogged pipe. He was very professional and did a great job!

Review 60 (2025-01-06 - Rating: 5)
On time. Very nuce. Precise about my toilet issues. Detailed about replacing the two toilets. Thank you.

Review 61 (2024-05-07 - Rating: 5)
Outstanding service. We would highly recommend Western Rooter!Their water heater install exceeded expectations. Everything is square and professional.Daniel and Alex are great to work with.Thanks again,Karl M.

Review 62 (2024-09-27 - Rating: 5)
Derrick and Devin did a great job and were on time, courteous, clean and professional. I will definitely use Western Rooter again.

Review 63 (2024-06-05 - Rating: 5)
Pablo from Western Rooter Arcadia came out and gave a fair price and less than the other company I called by far when our usual plummer was out of town he recommended Western Rooter. Pablo ran 110 or 120 feet of line and cleared it for $165. He did not try to oversell or things other random company tried to do. Pablo gained my confidence.

Review 64 (2024-04-09 - Rating: 5)
Amazing and efficient. Did a quick search for the best rated plumber in my area and came across this company. They totally fit the bill! Came in earlier to resolve my plumbing issues and completed the task in less than 30 minutes. I highly recommend them and will save them in my contacts as the preferred plumber

Review 65 (2024-08-10 - Rating: 4)
Very qualified personnel, reliable, quick response time, excellent for an emergency. Their prices seem high to me so unless it’s an emergency I would get an estimate before starting any work so that you don’t get surprised.

Review 66 (2024-06-01 - Rating: 5)
I am a real estate broker representing a buyer for a home. The first sewer inspection failed and the line actually backed up! Then we called in Western Rooter to solve the problem. They came out to the property with all the necessary equipment and were prepared to hydro-jet a line that was almost 500 feet long. They located the five clean-outs, identified the blockages, hydro-jetted the entire line and showed us a clear camera inspection. They explained each step during the inspection. They did what other companies couldnt do. They were courteous and diligent in handling a very difficult job. They are fabulous! Big job or small, they can handle it all!

Review 67 (2024-07-26 - Rating: 5)
Great service from beginning to end! Scheduling was easy. Staff arrived promptly & took care of business in a very professional & friendly manner. I’ll recommend them 100%

Review 68 (2024-10-09 - Rating: 5)
The plumbers arrived on time and were very respectful & friendly. They very knowledgeable about the work and completed it in a very efficient manner.

Review 69 (2024-10-16 - Rating: 5)
The whole experience was perfect from talking to the dispatch,the driver called to update his ETA 10 before arriving, work completed

Review 70 (2024-06-04 - Rating: 5)
I use Tony Bernal every year and request his service from Western Rooter. He is a fine Christian man who is courteous and efficient and honest.I use this Company as a preventive maintenance and have never been disappointed in the service they give.

Review 71 (2024-06-04 - Rating: 5)
Daniel and Alex did an excellent job. They communicated in a timely fashion, they had an encouraging can-do attitude, they worked extremely quickly, and explain the process all along the way, and they did a great job! I would recommend them highly.

Review 72 (2024-10-18 - Rating: 5)
Derrick Kim Did an outstanding job in unplogging a bathroom clog. Will have him back soon for a tankless water hearter annual service.

Review 73 (2024-12-20 - Rating: 5)
If you are looking for a plumbing company that can work efficiently, get the job done right the first time and are polite and professional, look no further than Western Router and Plumbing! After years of using different plumbing companies, I am so grateful that I found John and his crew! You will never go wrong calling them for any problem, big or small. I highly recommend them and have full faith in their abilities!They are simply the best!

Review 74 (2024-04-15 - Rating: 5)
We got a leaking issue and asked Western Rooter & Plumbing for help. Mr. Charlie and his assistant came from Wester Rooter this morning. They checked and found the cause of the problem and gave me professional recommendations. They are nice and did a very professional job. I do appreciate their help!

Review 75 (2024-02-01 - Rating: 5)
I had a gas leak in a condo I rent out. Western Rooter immediately set up an appointment. Omar came to do the job. He was professional, well versed on gas leaks, and quickly located and fixed the leak. He let me know when he was on the way to the condo. He explained everything he did and patiently answered all my questions. I would definitely use Western Rooter again. Thank you Omar for s job well done.

Review 76 (2024-10-01 - Rating: 5)
Amazingly professional. Prompt. Honest. Took my appointment after hours. They are now my go-to.

Review 77 (2024-08-01 - Rating: 5)
Our tech was professional and very kind. Went over the details and cost. Very affordable, and the work needed only took 1hour parts and labor.

Review 78 (2024-11-18 - Rating: 5)
Top notch professionals at EVERY level! We were told by another company that we needed our mainline completely replaced. Western Rooter was able to come out and fix the issue....obviously at a MUCH lower cost! Thanks guys!- Had them come out for another issue and they were top notch again. Thanks Robert and Western Rooter for your expertise and help!- Once again, Western Rooter to the rescue! The professional staff quickly fixed what I thought was going to be a major problem. 5 Stars again! :))Another great experience with Western Rooter!! Alberto and Hector quickly solved our issue in a friendly and cleanly way! Thanks again, Western Rooter and team!

Review 79 (2024-10-29 - Rating: 5)
Fast, friendly service. They took care of my plumbing concerns at a fair price. Highly recommended.

Review 80 (2024-12-13 - Rating: 5)
Very polite and knowledgeable technician. Explained everything and the reason why and when water heater needs to be replaced.

Review 81 (2024-11-26 - Rating: 5)
Pablo was very good 👍🏻 did a great job 👏 cleared bathroom drain... THANKS 😊 Western Rooter...GOD BLESS F.S.H.S. 🙌 🙏

Review 82 (2024-11-27 - Rating: 5)
Very professional and knowledgeable! Alberto was excellent at explaining the issues and fixing them. Thank you!

Review 83 (2024-11-30 - Rating: 5)
Ryan was extremely helpful in working with me to figure out the root of my problem. I strongly recommend Western Rooter & Plumbing!

Review 84 (2024-10-14 - Rating: 5)
Jared was very friendly and informative. He is a professional and explained the details of the job in laymans terms.

Review 85 (2024-03-15 - Rating: 5)
Five star service. Actually, my service guy Brandon deserves 10 stars. The fastest service response ever! Brandon was extremely polite and knowledgeable. How did he stay so clean?! No upselling, just important information to weigh future options. Very comfortable experience dealing with a very uncomfortable situation. Completely satisfied and pleased with the total cost. Thank you!🥳

Review 86 (2024-07-01 - Rating: 5)
Friendly, fast, efficient work. Would recommend them and the Halo Water System - my water taste so clean. Well worth the cost.

Review 87 (2024-05-29 - Rating: 5)
First of all, Jared was excellent in many ways, explaining what needed to be done and along with his partner doing first class work. Initially we thought the problem was only with the bathtub and broken glass but there was more that needed doing which he explained clearly and effectively. I particularly appreciated his showing me the insides of the drain lines so that I understood what was needed. Bottom line, he and his helper were first class.John Cleman

Review 88 (2024-02-20 - Rating: 5)
I had used Western Rooter before and they were great! Today I had a broken toilet that I tried to do myself. I called on a Sunday and decided not to pay weekend emergency rates. I got just the appt time I wanted the next day and they were on time, polite and fixed it in less than an hour. Thanks so much!

Review 89 (2024-10-14 - Rating: 5)
Shower did not drain and ended up in the bathtub in another room. They found the plug and took care of it. Great job.

Review 90 (2024-03-25 - Rating: 5)
Western Rooter always provides great service. Were a property management company, so we work with lots of vendors. Western is straightforward, diligent and professional. They take pride in their work and have a positive attitude, which we appreciate.

Review 91 (2024-08-30 - Rating: 5)
Plumber arrived within the arrival window. Camacho was knowledgeable and the inspection was quick and informative.

Review 92 (2023-12-22 - Rating: 5)
Arturo let me know when he was on his way. He fixed my immediate problems with finesse and listened to my larger issues with great thoughtfulness and knowledge. He assured me the great team at Western Supreme Rooter would collaborate to give me their recommendations for the next step. The team has earned my respect and trust in the past and I feel fortunate to be able to call upon them.

Review 93 (2024-10-14 - Rating: 5)
Carlos was able to adjust my automatic valve closer to make it work. Otherwise I would have done something more expensive.

Review 94 (2024-10-15 - Rating: 5)
On time, communicated well. Quote in writing within 48 hours including many options and pricing options

Review 95 (2024-03-22 - Rating: 5)
We had a kitchen leak in our property. I contacted them and I was able to get an appointment the next day. Tony the plumber was very professional. He texted me on his whereabouts before he arrived and was able to take care of our issue in a timely manner. We will definitely use them again.

Review 96 (2023-12-31 - Rating: 5)
I cant say enough how much I appreciate this company. After being basically scammed by another company, Daniel from Western Rooter came out same day and fixed our issues. He was honest and very straightforward with pricing. He also helped us schedule our next appointment to solve the root of our plumbing issues.THANK YOU SO MUCH!!

Review 97 (2024-02-04 - Rating: 5)
After my initial troublecall a tech immediately replied to discuss the problem and to schedule the repair. The tech was willing to come out at that very night, however we arranged for the following morning. The tech arrived on time assessed and made a recommendation and shortly thereafter the problem was resolved. I will continue to call upon and recommend Western Rooter. They are reliable and professional !

Review 98 (2024-03-01 - Rating: 5)
The water jetting price to clear our patio sink drain was reasonable compared to many other competitors. Tech was polite, on-time did the job and cleaned up after himself. Overall great service.

Review 99 (2024-02-13 - Rating: 5)
I have used Western Rooter for a variety of plumbing jobs over the last 8 years (gas line, toilet, pipe, and tankless water heater replacement, finding and fixing leaks, plumbing new lines for my refrigerator, finish work) and have been more than satisfied with all their work. Beyond that, they are honest, upfront with pricing (a lot of it is online) and efficient with their work. Each plumber that has come by has been very professional, respectful, and they always leave my area clean. I can’t recommend this company more highly.

Review 100 (2024-10-15 - Rating: 5)
Western Rooter C.A.R.E.S about you.(Competent, Attentive, Respectful, Ethical, Service)My number 1 plumber because they care.

Review 101 (2024-01-25 - Rating: 5)
Jared called prior to arrival. He replaced the drain tubes that attached to the dishwasher. He then replaced the hot and cold petcocks in two bathroom faucets. Very pleased with the work.

Review 102 (2024-10-08 - Rating: 5)
It got a little mixed up at first , but when I call them back , they sent Raphael who quickly solved the problem and I am grateful for this 2nd experience with Western.

Review 103 (2024-02-26 - Rating: 5)
Plumbers made it out in just a couple hours. Very nice, and very professional. Explained everything and provided a quote before starting. Very happy I called.2/26Used again today. Service was excellent and the guys were very professional. Will use again.Thanks

Review 104 (2024-02-16 - Rating: 5)
Western Rooter’s Brandon D. was great. He called after last job, was on time, courteous, clean cut, and informative as to what work was to be done and the why’s and wherefore’s. He went straight to work and was done in reasonable time. We were impressed and appreciate having clear sinks and open drains.

Review 105 (2024-04-20 - Rating: 5)
Ive never had a bad interaction with anyone with this company. Ruben was the technician that came out and fixed my pipe that snapped. Im so grateful for how fast he was able to fix it. This is the only company Ill call.

Review 106 (2024-03-05 - Rating: 5)
Tony was on time and professional. I was getting a second opinion on a prior inspection, and he didn’t try to upsell me on unnecessary work. He was honest about what he thought was essential, and he quickly provided a competitively priced quote. Really amazing service!

Review 107 (2024-01-13 - Rating: 5)
I recently had the pleasure of working with Rooster and Plumbing Service to address a persistent clogging issue in my house’s sewers that had been a headache for years. From the initial consultation to the completion of the work, their professionalism and expertise were evident.Their team meticulously rebuilt our sewer system, employing the latest techniques and high-quality materials. The difference was noticeable immediately. The chronic clogging issue that had been a source of constant frustration is now completely resolved, thanks to their thorough and efficient work.Highly recommend them for any plumbing needs!

Review 108 (2024-03-11 - Rating: 5)
Arnold was awesome! Great communication and kept me updated from start to finish. Left the work site clean. Western Rooters found a great person and hard worker.

Review 109 (2024-10-08 - Rating: 5)
Elias was skilled and knew what to do right away. Got it running and was out of here in about an hour or so

Review 110 (2024-07-07 - Rating: 5)
I had Western Rooter come out and add an entire ADU to our house. They ran water and gas lines across the yard and performed all the inside work. They did an absolutely fantastic job. They passed all permit inspections without any issue. They always showed up with a huge crew which allowed them to finish the work on schedule. They were very responsive and thoroughly explained everything and were clear with all pricing. I’ve used other plumbers in the past and had poor experiences. They understaff the job. They don’t have all materials and it seems to drag on. I will only use Western Rooter from now on. If you want it done right and with good, thick, and proper materials. Best quality and best service.Jason

Review 111 (2024-10-16 - Rating: 5)
Mitch was very helpful in explaining the issue and proposed solutions. They are a very kind and professional team.

Review 112 (2024-08-20 - Rating: 5)
Just want all to know, Western Rooter and Plumbing are great!!I had my main line back up on a Sunday nite, Domingo came out within one hour to clear the line, it was in such poor condition that Domingo came back out the next day with Victor, they had to install a clean out so they could succesfully rooter the line. They informed me of everything that they were doing, answering all my questions, doing a very professional job at a fair price.I would strongly reccomend Western Rooter, they will be my go to guys in the future.

Review 113 (2024-04-29 - Rating: 5)
I had three plumbers come out and they couldn’t fix the issue. I finally found Western Rooter. Not only did Robert spend more time to try to figure out the problem and he fixed it with the most reasonable price. This company is awesome!

Review 114 (2023-08-13 - Rating: 5)
Danielle and his team from Western Router did a fantastic job clearing out our clogged pipes and sewer line! They showed us every step of the process with their drain cameras so we could really see the issues at hand. We had a huge mess on our hands and really appreciated how quickly they got to us, and that they could even bring in their extra hydro jet equipment that same day so we could get our water back on asap. I highly recommend!

Review 115 (2024-03-12 - Rating: 5)
We called about our Septic system acting up, the tech spent 5 mins looking at it and he said its not the problem. I appreciate honesty min service providers. Western rooter will remain in my Rolodex for all future repairs.

Review 116 (2024-09-24 - Rating: 5)
Western Rooter was fast and efficient when we had a gas leak. They replaced the broken line right away!

Review 117 (2024-02-02 - Rating: 5)
I always use these guys for any plumbing I may need for the house.They always arrive when they say and they always do a great job. Very courteous and knowledgeable. They take the time to explain what they are doing and how much it will cost. Highly recommend Western Rooter & Plumbing. Thank you Johnny Decker!

Review 118 (2024-09-15 - Rating: 5)
Pablo Soto showed up quickly and was very fast and professional even on a Sunday. Well pleased with this service as usual. Thanks once again Western Rooter.

Review 119 (2023-10-09 - Rating: 5)
Johnny was super helpful and knowledgeable. He explained our situation in depth and was able to find the root cause. We were able to fix the problem ourselves with a new part from Home Depot. Definitely will recommend this service to anyone.

Review 120 (2024-10-05 - Rating: 4)
Quick and friendly service. Cleaned the areas well after the repairs. The only downside was the cost.

Review 121 (2023-12-09 - Rating: 5)
Daniel was great. Prompt, professional, courteous, thorough, friendly and kind. I really appreciated the explanations of everything he was doing. I knew exactly when he would arrive, he texted me his eta and updates as he got closer. Ive used Western for 6 years and havent been disappointed.

Review 122 (2023-08-30 - Rating: 5)
I had an outstanding experience with Western Plumbers today! Daniel and Cesar were absolute professionals. They promptly identified and fixed two leaking pipes in my condos drain line. Their attention to detail was impressive—they protected my floors, left the place spotless, and conducted water tests to ensure everything was in order before wrapping up. Their commitment to solving the problem completely truly sets them apart. I highly recommend Daniel, Cesar, and the whole Western Plumbers team for their exceptional service and expertise!

Review 123 (2024-09-05 - Rating: 5)
Super-fast response and excellent service. Western is our go to No.1 rooter and plumbing service now. Thank you!!!

Review 124 (2024-02-16 - Rating: 5)
I have been using Western Rooter & Plumbing for over 10 years. The technicians are always courteous, professional, and knowledgeable. I highly recommend this company for any plumbing needs you may have.

Review 125 (2021-07-24 - Rating: 5)
Western Rooter is the go to plumbing company if you have an emergency. They are quick to respond, they show up on time and their service is excellent! The moment you make the phone call they take all the stress away.

Review 126 (2024-09-10 - Rating: 5)
Tech was on time, good communication, friendly and worked quickly, but with an eye for quality and cleanliness.

Review 127 (2023-07-21 - Rating: 5)
We had the main pipe from the street to our house deteriorate to the point where it was leaking continuously. We had several plumbers come inspect the site and try to diagnose the problem, but Western Rooter was the only one that located the source of the leak. We have them the go ahead to replace the pipe and they handled the work very quickly and efficiently. Pablo and Arnold were very professional and did a great job communicating before, during and after the job. They arrived on time and completed the work as they said they would. I would use them again and recommend them to anyone needing a plumber. Thanks guys! James O - Arcadia, CA.

Review 128 (2024-04-11 - Rating: 5)
Justin came when promised and skillfully unclogged our drain, then gave us helpful tips to prevent grease buildup. He was professional, helpful and friendly.

Review 129 (2023-07-12 - Rating: 5)
We needed HydroJet of our main line as well as replacement of under kitchen sink old pipes and snaking of kitchen line due to grease build up which had clogged. Arnold and Jordan were the plumbers on this job and were fantastic! Explained everything, showed me the process, were professional and polite. Great experience. I’m also a local Realtor and I’ve used Western Rooter for my clients and we’ve always had great experience. I highly recommend this company for your plumbing and sewer needs.

Review 130 (2024-03-05 - Rating: 5)
Domingo was very professional, knowledgable, and courteous. He far exceeded all my expectations! Were super grateful for him and his service and we are planning to use his service in the future.

Review 131 (2024-11-19 - Rating: 5)
They completed the complex plumbing work neatly and efficiently. I’m satisfied.

Review 132 (2024-08-27 - Rating: 5)
Professionalism at its best. Great service and great results. Thank you, Pablo and team.

Review 133 (2023-03-22 - Rating: 5)
Arnold and his entire team were amazing! They were quick to come out same day to give an estimate and were super helpful with additional insight. They completed our huge project (main line sewer repair) in 1 day and had tons of guys on the job, in the pouring rain! Everyone was very friendly and professional. Thanks again guys!! Had them come back for a 2nd job (full water line repair) which they did in 1 day as well. Good work and thanks for working with us Arnold. The customer service department is so easy to reach by phone, very professional with full written estimates and invoices. Will definitely be recommending them to others. We know who were using for all plumbing services from now on! :)

Review 134 (2024-11-13 - Rating: 5)
Great customer service, great technicians, knowledgeable and was able to schedule them quickly!!

Review 135 (2023-12-25 - Rating: 5)
Western rooter is great! They are professional, they arrive on time and they tell the truth. What they need to do and what they do not need to do. The first concern is the customer, how to help them and save them money! Old fashion good buisiness. Merry Christmas!

Review 136 (2023-10-20 - Rating: 5)
Once again Said from Western Rooter saved the day by providing quality and service. I own an apt building in Glendale but live out of state. We had a problem with our hot water pressure in one of the units. I thought that a cooper repipe was the only solution but Said flushed the line and we got back our water pressure.I had two tenants call me to rank me and recognize Saids work. Thank you for a job well done.

Review 137 (2023-01-30 - Rating: 5)
Bobby, who I had been informed in advance would be doing the job, called me 45 minutes before the scheduled arrival time to ask if he could arrive 30 minutes early. Great! Very professional, very competent, very clean, very helpful – went to a local hardware store to get new shut-offs to install in addition to the faucet, as mine were old and not working. Totally delighted by excellent service from a uniformed, friendly, efficient plumber.

Review 138 (2022-12-12 - Rating: 5)
Mr. Tony Bernal arrived at my house very soon after he called. He was very professional and friendly. He cleaned my laundry drain line and also told me some tips how to keep the line clean. I am very grateful to him. He did a great job! The price is also reasonable. I had called another plumbing company last week for the same issue and they did not fix the problem and still charged me. Now I know which company to call next time when I have the plumbing problem. Western Supreme Rooter is an A+ company in the BBB website and has 4.7 stars at Yelp. Check the reviews, dont make the same mistake as I did. Call Western Rooter for the plumbing issues.

Review 139 (2023-11-16 - Rating: 5)
Excellent work on replacing old valves. Its not easy going when trying to remove an old fitting that wont budge. Some thought, patience, and tenacity were key to a successful outcome. Thank you Western Supreme Rooter for a job well done!

Review 140 (2024-04-25 - Rating: 5)
Nice service… they are very nice and polite group .. explain the job was supposed to do for my bathroom..the construction of my bathroom was not easy and a little bit complicated.. the western supreme rooter group performed their job very professional.I highly recommend to friends and whoever asks me about plumbing ..👌👌👌Thank you 🙏

Review 141 (2023-12-16 - Rating: 5)
I couldn’t be anymore happier with the service. From the service call to the office to the end. Robert was friendly, on time and explained to me clearly what needed to be done, quoted me a fair price for the work. Robert did a nice job and clean up afterwards. Nice job Robert, thank you!

Review 142 (2023-07-26 - Rating: 5)
The plumber who responded to our request for service was Said. He was friendly, professional, and approached the problem, a leak in the townhome below ours, very thoughtfully and systematically. He did not try to employ tools or methods that were not necessary and would add to the expense. He used a simple technique to determine whether or not the leak was coming from our washer drain, determining that it was likely from our next door neighbors home, not ours. I would definitely call on him again to assist us with a plumbing issue.

Review 143 (2023-10-07 - Rating: 5)
We had a leaking toilet in our main bathroom. We called Western Rooter Plumber late at night and a live person answered - the next day their plumber arrived as scheduled to our home. After accessing our problem, our plumber, Jared provided us with the options of either repairing or replacing the toilet. The best solution for us in the long run was replacement. Jared was courteous and knowledgeable and we are more than satisfied with the service!

Review 144 (2023-07-13 - Rating: 5)
Omar from Western Rooter did a great job fixing our plumbing problems. Omar is kind, courtesy, and knowledgeable. I appreciate the excellent scheduling and good work from Western Rooter& Plumbing.Thank you.Another great job by Western Rooter. Alberto was able to identify where the toliet was leaking, and replace the necessary part. Everything works properly now.Thank you again.

Review 145 (2024-09-10 - Rating: 5)
Their customer service is very prompt and very caring. Nice fast service at the right price.

Review 146 (2024-07-10 - Rating: 5)
They helped us replace a garbage disposal in an old weird house. Elias was very straightforward and helpful.

Review 147 (2023-11-18 - Rating: 5)
The team led by Robert and R.J. were fantastic. Imagine our surprise to learn that a routine maintenance call turned into a major repair on our sewer line because of damage done by an ATT conduit. Robert was very professional in hour he handled each step to ensure that rotor rooting and hydro jetting were not going to solve our problem of imminent stoppage and backup of the sewage. R.J. provided a detailed scope of work - a much appreciated rarity among contractors. We could use that scope to follow along with what was being done in the ground. Their professionalism and courtesy were top-notched. It was a costly job but they handled it so there was minimal interruption to what we were doing inside the home. Their customer service skills were exemplary - willing to answer questions. I highly recommend Western Rooter - ask for Robert and R.J.

Review 148 (2023-11-13 - Rating: 5)
What I like about this company is their transparent pricing. They dont charge for a service visit. When they arrive, they will tell you the price to perform the job. If you do not accept, you dont have to pay for the visit. I havent seen this arrangement for other plumbers in my area. Because of this, Western Rooter will be my default plumber to call.

Review 149 (2024-10-03 - Rating: 5)
Western Supreme Rooter is the best company to work with and a terrific value.From the persons answering the phone, to my techs (the two Victors) I am in awe of the service. I literally am looking forward to the next time I need their service because Victor & Victor taught me sooooo much and did the best job I have ever seen.Thank you Victor, Victor, and Western Rooter!!! Roses amongst the Thorns and a delight to work will.

Review 150 (2024-06-13 - Rating: 5)
Elias was friendly and professional. Swapped out my water shutoff quickly and offered other tips in maintaining my system.

Review 151 (2024-12-31 - Rating: 5)
Expert. Fast. Friendly. Reasonable. Clean.

Review 152 (2023-12-03 - Rating: 5)
My water heater is located in the basement suddenly has only lukewarm water out. Jairo noticed the issue quickly, that the temperature control knob was on low, he adjusted the temperature and had me test the water to my comfort. It has been great.

Review 153 (2023-04-17 - Rating: 5)
First of all, the operator (Allie?) who set up my appt was excellent and so considerate! I needed my bathroom sink unclogged and was hoping to get a straightforward service for a straightforward job. But I was nervous bc plumbers, overall, dont have the best reputation for being honest. On the day of service the plumber was prompt, efficient and clean. Like actually cleaned my sink and it was spotless, clean. Best of all the problem is completely fixed and it was done quickly. The price was very fair. I would definitely recommend them to anyone. Save yourself the trouble of bad service and give them a call first.

Review 154 (2024-09-06 - Rating: 5)
It is sometimes difficult to find a reputable plumber who will service a multistory apartment building, but my experiences with Western Rooter have been favorable. They helped with an urgent water heater replacement a few months ago. More recently, they had same-day availability to come look at a laundry-line clog. Their technician called ahead with an ETA and arrived on time; he was cordial, courteous, and informative. The work was completed efficiently to resolve the issue. I will definitely contact Western Rooter again for future plumbing needs.

Review 155 (2023-06-24 - Rating: 5)
We needed our old 1920s sewer main descaled, and took a few bids. Western wasnt the cheapest, but also not the most expensive. They were very helpful in explaining what they were doing, provided a video of the descaled pipe, and were very respectful of the property. Cant say enough good things about the experience using them. Highly recommended.

Review 156 (2022-08-29 - Rating: 5)
Daniel was very knowledgeable and experienced. He went above and beyond what was requested and was able to provide clarity on seriousness of issues raised by another party. He quickly and thoroughly identified the issue and provided practical advice, clear explanations and quick estimates. His professionalism and experience gave us great confidence in his services and we especially appreciated his willingness in helping us move a heave appliance. We look forward to working with him again. 10/10 A++++++++++

Review 157 (2024-04-01 - Rating: 5)
I have used Western Rooter and Plumbing a few times. Once for a big job the other for a small job and then todays was a semi big job. So happy with the company. I recomm3nd them to everyone.

Review 158 (2023-12-01 - Rating: 5)
Had a bad leak in my kitchen sink and Western Rooter was able to send someone out ASAP. Jairo helped me out and he was knowledgeable, professional, and the price was very fair. Thank you WR & Jairo for saving my day!

Review 159 (2022-06-28 - Rating: 5)
I usually dont post reviews but this is the second time we contact Western Rooter for a job and I have to say their service is on point.Daniel arrived as indicated and installed the shed for our water heater. He completed the job fairly quickly and we are highly satisfied with the quality of his work. Daniel also provided excellent customer service, to which Id say that I definitely recommend them.

Review 160 (2022-01-19 - Rating: 5)
Im very happy with the care and effort made by Charles the plumber who went out of his way to snake through 2 floors below my unit so the sinks below would not clog-up with the debris from my pipe. He worked fast and diligently. Completely professional and really knew what he was doing. We highly recommend Western Rooter!

Review 161 (2024-03-04 - Rating: 5)
The crew was very quick and professional and very pleasant! They gave me options for the repair and it was up to me to choose which one I select, there was no steering or pressure to go with either one. They were very respectful of the surroundings, very clean, completely cleaned up after the job was done! Great team, great service, very friendly and I will for sure call them anytime I need plumbing service! Also, I called in the morning and they came to take care of the job at noon!! Thank you for such a great service!!! Very happy to have discovered you!!!

Review 162 (2024-10-12 - Rating: 5)
Christian was prompt and friendly and knowledgeable fixed my toilet and tub.

Review 163 (2024-06-05 - Rating: 5)
Quick and efficient service. Joshua Urbina was very professional, attentive to detail and super friendly. 10/10 Would recommend

Review 164 (2023-01-07 - Rating: 5)
I needed to replace a toilet and valve, and rooter a couple of toilet lines, Daniel was very easy to work with and filled me in every step of the way, which was important to me as Im detail oriented and like to know whats to be done and how hes going to do it. He was understanding and made me comfortable while watching and explaining as he worked. I would highly recommend Western Supreme Rooter.

Review 165 (2023-03-02 - Rating: 5)
I called Western Rooter at the recommendation of a plumber and a construction project manager when a main line leak was detected in my home. Western provided prompt, professional, thorough and excellent service. Their administrative staff are great and their plumbers are experienced and excellent. I highly recommend this business!

Review 166 (2023-07-28 - Rating: 5)
Victor was professional, friendly, forthcoming & very informative about all aspects of the septic tank pumping & anticipated work, in advance, & in real time as job progressed. He explained clearly both the pros & cons of possible scenarios & potential remedies if presented with possible events, & the costs of different interventions if needed. He & Rigo left the job site completely cleaned up, with the appearance as if they’d never been on site.I will refer anyone to Western.👍👍👍👍👍😁

Review 167 (2023-06-20 - Rating: 5)
These guys are great and saved me a ton of money!!!My neighbor suspected that I had a leak on my property that was causing damage to his garage and requested that I pay for the repairs, I called Western, the plumbing service that I’ve been using for over 10 years now.They inspected my plumbing/irrigation and my neighbor’s garage and assured me that I had no leak, it was just excess water from the large amount of rain that we’ve had this year.They could have “Found a Problem” in order to get more business, but they did not.They patiently took a phone call from my neighbor and explained why he had water in his garage in my defense!The biggest concern when dealing with these types of services is trust, and you can trust these guys!!!

Review 168 (2023-02-22 - Rating: 5)
Josh and his crew at Western Rooter completed the entire installation of drain systems, water systems and gas system. I was very impressed with the efficiency and speed of the work performed. Having done this for 50 years I can say that their performance was astonishing and I look forward to using them again soon.

Review 169 (2022-12-16 - Rating: 5)
As a realtor, I recommend my buyers video and inspect the sewer lines; Western Rooter has always done a fantastic job. The office staff is friendly and the technicians are professional, on time, knowledgeable, accommodating and helpful. I have also hired them for my personal properties and been very satisfied. Thumbs up!

Review 170 (2022-08-04 - Rating: 5)
Wow, these guys are great! Arnold and his partner were communicative, prompt, and professional. They resolved our issues quickly, and we would definitely recommend them to a friend. Daniel and Aura were also great to work with, good teamwork. Thanks again!

Review 171 (2022-08-23 - Rating: 5)
I am one of the managers for Dr. Sirotts properties in San Gabriel and Leo the tech was very professional, great customer service! He was able to get my building up and running again. The tenants are also very happy that he figured out what the problem was and fixed it. Thank you Western Rooter for sending us Leo. You have a rising star!!! :) I will most certainly give you 5 stars and recommend you to all the other properties around here.Thanks,Alex

Review 172 (2023-03-23 - Rating: 5)
Absolutely great service from the time I called for an appointment until the plummer left.Quick, clean work and they didn’t charge as much as they could, very fair pricing.I would whole hardly recommend Western Rooter to anyone needing plumbing .Don’t hesitate to call.

Review 173 (2023-08-31 - Rating: 5)
Plumber Johnny Decker was prompt and gave me a courtesy call before arrival. He fixed the inner parts of bathroom toilet quickly and explained the full mechanism and its working parts. I am highly impressed with Johnny’s knowledge and his consideration to leave the bathroom clean. Thank you!! Rebecca T.

Review 174 (2022-12-05 - Rating: 5)
Western Rooter send Pablo about 40 minutes after my call. He called me ahead of his arrival in the early portion of the appointed time range. He’s knowledgeable, friendly, and helpful. His service was professional and cleaned up afterwards. Thanks Pablo for unclogging our drain in a short amount of time.

Review 175 (2024-10-22 - Rating: 5)
Very helpful knowledgeable and kind. Will use them again for sure!

Review 176 (2024-01-23 - Rating: 5)
Awesome experience. Honest Plumber and feedback. Would definitely use you again. Great customer service and same day service 👍 price was extremely fair. Thanks for the service

Review 177 (2024-12-26 - Rating: 5)
I had my water heater go out and Daniel from Western rooter came out to give me a free estimate. Daniel was very friendly and on time.

Review 178 (2023-04-04 - Rating: 5)
Western Rooter did a complete trenchless replacement of 120 feet of very old residential sewer pipe using pipe burst for most and resin liner under the street. It was a bear, but they did all of this very professionally. They kept me informed of what they were planning and how it was going the whole time, cleaned up completely, and finished when they said they would. Will definitely call them again when we need anything.

Review 179 (2024-07-26 - Rating: 5)
Great service and pretty detailed estimate as well. Will be calling them back again.

Review 180 (2019-02-06 - Rating: 5)
So very pleased with the service I received from Western Rooter and especially from repairman Ryan. He is a very professional and personable man. He repaired my water heater and the charge for the service was very reasonable. I have other plumbing problems that are not emergencies so had planned on delaying getting them fixed. I feel so comfortable to have my repairs done sooner rather than later now.

Review 181 (2022-10-17 - Rating: 5)
Western Rooter was fast in getting our three small repairs done as quickly as possible. They made an effort to try the least costly methods and parts first to avoid a potentially costly replacement of parts. Charles and Arnold were courteous, skilled, and efficient. Thanks for fixing our leaks. Its as if they had never existed!

Review 182 (2023-12-06 - Rating: 5)
Im delighted with the work Western Rooter did on my house: New water line and shutoff valve, new hot water panel, and a fleet of new faucets. The WR team kept me informed every step of the way!

Review 183 (2022-05-10 - Rating: 4)
Had faucets of washing machine replaced because they were frozen shut and they were not possible to shut off. Work was done in good time and professionally. They came to give a free quote and since they had the parts in the truck, were able to do the job on the spot. Good service. Price is a little higher than my regular handyman but he wasnt available. Overall good experience.

Review 184 (2024-10-14 - Rating: 5)
Had a leak issue so I called Western Rooter and Charlie and his son came by to check it out. They found the issue quickly and we were able to fix the problem.I also had them check a toilet that was giving us problems. I had ordered a new toilet but they discovered that it was just that the installers had put the wax seal too low and so it wasn’t sealing properly. They removed the toilet (which was a huge task as the bolts had rusted through and were very difficult to remove), resealed the toilet and we were good to go!Thank you so much!! Really excellent work.

Review 185 (2022-05-20 - Rating: 5)
I am a property manager, so I have to use excellent workers, but not priced over the moon. Western Rooter in Arcadia always does a great job for me. They are very thorough and knowledgeable. This last time, I needed them to change out an old reverse osmosis filter system from Costco, and to put in a modern system. Please try them, if you havent before.

Review 186 (2024-08-05 - Rating: 5)
The work was done professionally and quickly. Ive always hire them again.

Review 187 (2023-04-01 - Rating: 5)
He tried Rootering with a snake 1st we had a tough spot with roots. They came back with a hydro jetter. They worked it and worked it until they got its cleared. My aunt was very happy. She decided to be put on a 6 month maintenance so they wont have such a issue next time . It was a year and a half since you guys were there last. Heres a before and after photo of the drain you can see the roots in the first photo thanks again Charles

Review 188 (2021-06-23 - Rating: 5)
We have been working with Tony Ernal at Western Rooter since 5/17/2011, I just checked our receipts to be exact.We trust Western Rooter and always have requestedTony. He is a wonderful caring professional who my husband and I can depend on. He is honest, hard working, efficient and gets the job done! Our emergencies have always been handled quickly! We will always continue to work with Western Rooter. You don’t have to look anywhere else!

Review 189 (2024-11-04 - Rating: 5)
“I can’t recommend Brandon Diaz enough! He quickly located the issue with our laundry shutoff valve that was causing water damage to our house. He arrived in no time, turned off the main water supply, and had the laundry shutoff valve fixed before we knew it. I only wish I had known about him sooner—he’ll definitely be my go-to plumber for any future plumbing issues. Great work, Brandon, and thank you for fixing the problem so efficiently!”

Review 190 (2024-08-15 - Rating: 5)
This is a great team! Amazing company. Highly recommend!

Review 191 (2024-10-01 - Rating: 5)
These guys are great! Heads up though, at least as of the time Im writing this, the phone number shown on Yelp and Google are wrong... see their website for proper phone. They answered the phone quickly. Had someone come out to do an inspection and estimate the next day. Had the work completed on time and UNDER budget the following day. Friendly and professional and tidy. Jairo was the fellow that came both days, and he was great. Josh came with him on the second day and Vinny accompanied Jairo on day #1, and both of them were friendly and wonderful too. Big fan of this company based on my experience.