Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Ansonia, Connecticut

Address: 1 Kingston Dr Ste 5, Ansonia, CT 06401, United States

Phone: +1 203-736-0079

Rating: 4.9

Services

  • On-site services
  • Appointment required

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-11-12 - Rating: 5)

    I recently had a garbage disposal installed by a service tech with Roto-Rooter. He was very friendly and professional, answered all my questions, and I was thoroughly satisfied. Will refer Roto-Rooter to anyone who needs Plumbing needs.

  • Review 2 (2024-07-14 - Rating: 5)

    Always had a great experience with roto rooter. They are easy to get an appointment with and are thorough.

  • Review 3 (2023-05-05 - Rating: 5)

    We discovered two leaks in our plumbing upon opening up our outdoor spigot valves, and Roto-Rooter was able to dispatch Frank to our home within 1.5 hours. Frank was personable and very professional. He quickly identified a solution and replaced a leaky spigot and valve. Overall the appointment felt a bit pricey (admittedly without any other point of reference), but Franks quality of work and professionalism were A+, and the convenience of getting a plumber out to us so quickly was excellent. Would recommend to others.

  • Review 4 (2023-06-22 - Rating: 5)

    Charles is very professional, provided cost estimates to manage the expectations upfront, identified the closest and most efficient entry into the system and cleared the clog. Furthermore, as a courtesy he asked the camera man who identified the actual root cause of the problem. Very happy that this emergency was dealt with efficiently and to have piece of mind that there is quick help in the case of another emergency. Would highly recommend to anyone with similar problems.

  • Review 5 (2023-10-05 - Rating: 5)

    Thomas was polite, professional, he was also efficient and he explained everything to me. He got the job done. Im grateful for great service.The price was a little higher than I expected.

  • Review 6 (2023-03-20 - Rating: 5)

    I had a great experience with roto rooter. I had a large leak in my home and they came within 3 hours to assess the problem and diagnose what happened. They scheduled a repair team to come out and fix the issue just two days later. The team was very professional, knowledgeable and prompt. Highly recommend this company

  • Review 7 (2023-05-03 - Rating: 5)

    Fernando was very professional nobody was talking about He also help me file the claim through my homeowners insurance where I was confused and he helped me with everything handled the whole situation with the insurance. If it wasnt for him, I would be very confused he put my mind at ease, and Chad is unclogging my line right now very professional, and Fernando also very professional and very respectful and knows what hes talking about when it comes down to any water cleanup, or any water disinfecting purposes will recommend rotor router to all my friends and neighbors very professional company

  • Review 8 (2023-03-18 - Rating: 4)

    He did a great job clearing out the drain. I was sort of blindsided by the price, because I thought it would be about half the price that you guys charged me. That’s why it’s only four stars instead of five stars. I was prepared to pay cash, plus I had a coupon, but it still was more than I had expected. But I’m very happy that my drain is cleared, and I don’t have standing water in my shower anymore.

  • Review 9 (2023-09-10 - Rating: 5)

    CJ showed up promptly on an emergency call. He solved the issue and recommended further treatment of the issue. He was professional, polite and courteous. I highly recommend him and his company Rotor-Rooter.James B.September 9 2023

  • Review 10 (2023-04-23 - Rating: 5)

    The gentlemen that came to my home to diagnose and fix were great, courteous, and clean. They did an awesome and quick job figuring out the issue. Also figuring out that everything can be handled on my own. This actually made things super cost effective and well done. Would totally use again.

  • Review 11 (2023-09-09 - Rating: 5)

    Roto-rooter was very responsive, from the kind receptionist to the plumber who came promptly on a Saturday. Juan Carlos Rojas was extremely professional, he quickly diagnosed the problem and resolved it, educating us so that it won’t be likely to happen again. Greatly appreciated!

  • Review 12 (2024-11-13 - Rating: 5)

    Richard was my tech, and he was wonderful! He explained how my pipes worked and also what he was doing. I learned a lot about what caused the blockage of my sink. He was professional and very knowledgeable. And my sink is back to normal!

  • Review 13 (2023-03-03 - Rating: 5)

    The team showed up within an hour and did an amazing job cleaning the main sewer line which was clogged. Very professional and they cleaned up the area as well. They kept me informed every step of the way and solved the problem in no time just before a snow storm. I would highly recommend them and was impressed with their expertise.

  • Review 14 (2024-12-12 - Rating: 5)

    Orlando was very knowledgeable and diligent. He was very professional and explained the entire process. Highly recommended if you are unfortunately in need.

  • Review 15 (2023-06-29 - Rating: 5)

    Charles from roto rooter was very honest and thorough in explaining our plumbing problem, our options and telling us about other services available to us. He was polite, on time and professional.

  • Review 16 (2024-02-16 - Rating: 5)

    Josh and his team were very friendly, professional and explained what they were doing and why. I couldn’t ask for a better experience. World class service.

  • Review 17 (2023-07-11 - Rating: 5)

    I cant thank JC enough for going above and beyond. The downstairs toilet stopped working at first and then the problem seemed to spread throughout the whole house. We had to keep the water off for 5 days trying to figure out what was going on. No shower, no bathroom, no sinks. JC was more than a plumber for us, he was a superhero. He was so meticulous in figuring out the issue. It turned out it was multiple things and he fixed them one by one. He did it all with such empathy and kindness when we have been going through so much. Thank you is an understatement. 5 stars is too little. Thank you for getting this heavy weight off of our shoulders.

  • Review 18 (2023-03-07 - Rating: 5)

    I always use Roto-Rooter for my plumbing needs. Franklin & Stalyn reported for the last job to snake the drains and they were fast, on time, professional and very helpful in talking me through the problem and options. The drain is back to normal and it was able to be fixed the same day! 10 out of 10 would recommend!

  • Review 19 (2023-04-09 - Rating: 5)

    Could not possibly think that any other cleaner would stand up to the quality and professionalism I experienced with Roto Rotor. From the initial consultation through the cleaning and restoration of my sunroom. They helped guide me through the entire process. If you ever need this kind of work, be sure that Roto Rotor and Restoration is the only call you make! Fernando and his Team did an amazing Job!

  • Review 20 (2022-04-26 - Rating: 5)

    We just bought an older house with old pipes and after moving in we discovered that the shower drains and sinks were easily clogging. We had a total of four local plumbers completely ghost us, so we figured we’d give RotoRouter a try. They were great! Not only did we get an appointment quickly, but our tech Chad was really friendly, knowledgeable and professional. We will definitely be calling them for anything in the future. Thank you!

  • Review 21 (2022-11-17 - Rating: 5)

    Charles was very professional. Took the time to thoroughly explain what he was doing. And gave me helpful advice on how to prevent future plumbing issues. I would definitely use this service again and kudos for having such a professional technician as Charles on your team!

  • Review 22 (2022-04-13 - Rating: 5)

    I had a minor emergency and contacted this business this morning asking if they could come out same day. They were at my house within an hour! The technician that arrived, Jon, was very professional and Knowledgeable. He took the time to show and explain to me what the issue was and how he was going to resolve it. He also fixed something else I had been having issues with for months but wasn’t aware how to fix . Thank you so much!

  • Review 23 (2023-02-13 - Rating: 5)

    I spent so much money and effort for a simple do it yourself job that turned into a nightmareJosh B. Is one hell of a guyDidnt mess around, was straight to the point.... Didnt b.s. me on time or give me the run aroundThe service between getting the necessary things and installation was less than 2 hours ....all done with a smile and professionalism.Thanks to him we have a running bathroom again.

  • Review 24 (2023-06-06 - Rating: 5)

    John came to help clear our outside drain. He was so nice and professional. He cleared the drain and offered suggestions to prevent the issue from happening again. I cannot recommend John more highly.

  • Review 25 (2023-05-06 - Rating: 5)

    Fernando was very professional spoke multiple languages I spoke Spanish. I was able to communicate with him by him communicating back in Spanish with me. Can you help me file a claim through my homeowners possible policy? Got me at ease coverages hes getting the cruise out here 1st thing today to come and disinfect and clean up the basement he said Ethan was. On his way out I gave Rodriguez 5 stars and I will recommend them to other friends of mine and neighbors to use them. They are very fast responsive and Fernando. I cant say anything else but hes wonderful and he. That was what hes talking about with clean up and disinfant andhe is geat

  • Review 26 (2022-10-30 - Rating: 5)

    Marlon the gentleman that arrive at my home was very pleasant and professional. During the whole time he made sure that everything he work on was put back in place and left everything organized and clean. Would use him again if other work would need to be done.

  • Review 27 (2022-06-02 - Rating: 5)

    I wasnt getting any hot water throughout the house, so i called Roto-Rooter. They were very attentive and prompt to fit me right in for same day service. I scheduled for next morning since there was no rush. Dave showed up ahead of scheduled time and was very professional throughout. He assessed the problem and provided with options. He isolated the issue right away, which showed he was very experienced and skilled. He was done within an hour and I had the hot water running again, thanks to Dave.

  • Review 28 (2023-03-16 - Rating: 4)

    Chad and Chandler were great. They went above and beyond to help with our issue. Determined to stay until it was finished! Great customer service. Friendly, polite and knowledgeable!

  • Review 29 (2021-10-15 - Rating: 5)

    We previously had two plumbers look at our problem and neither were able to correct it. Franklin knew exactly what we we talking about and said he would fix the problem or not charge us. He stayed and went through all the scenarios to test. The problem was fixed and we were given a 6 month guarantee. It was a win win situation. We were extremely pleased with the results. Franklin was extremely professional. I would recommend using their service. Wished we had originally!

  • Review 30 (2023-04-17 - Rating: 5)

    Quick & professionalWater was coming out my washer machine pipe. I got in contact with Roto- Rooter and a plumber was at my house in 30 min.Fernando Deoliviera was very professional and explained to me in details the process to treat the water damage in my basement.So far had a good experience with the Company.

  • Review 31 (2023-05-22 - Rating: 5)

    Fixed clog in sewer line. Joshua was extremely professional and knowledgeable. He worked very hard while he was here and he was neat. After clog was dislodged a camera was put into the line to view it. I would recommend this company.

  • Review 32 (2022-05-02 - Rating: 5)

    Mike from roto-rooter was excellent.arrived earlier then expected and was very knowledgeable. Went right to work and came to the conclusion that I had a extensive grease clog that he made quick work of clearing. Hopefully this wont happen again in the future but if it does I will not hesitate to call them thanks again.

  • Review 33 (2023-02-16 - Rating: 5)

    Nasty surprise on a Tuesday morning... flushing the toilet on the 2nd floor caused sewage to come out of the kitchen sink.The service was professional and quick. Jon showed up and figured out where the problem was and had it sorted it out in short order. He put everything back the way it was and cleaned up what little mess there was, and was on his way. I would definitely do business with them again.

  • Review 34 (2021-09-27 - Rating: 5)

    I called this morning because I had a leak in my basement. I was able to make a same-day appointment. Dave Olson came when I was told he would. He looked at the problem, gave me two options and went ahead with the work. I am very impressed. Dave was very professional and clearly very knowledgeable. He fixed the problem and I am a very happy customer!!! I have heard of Roto Rooter for years but have never needed a plumber. I would recommend them highly. Thank you very much Roto Rooter! What could have been an absolute nightmare turned out to be a great experience and Dave was a huge part of that.

  • Review 35 (2023-04-14 - Rating: 5)

    When a pipe to an outdoor faucet was leaking behind my wall, Roto-Rooter sent a technician immediately. Dazhaun found and repaired the leak within a couple hours. He was friendly and efficient, and cleaned everything up before leaving too.

  • Review 36 (2023-04-27 - Rating: 5)

    Fernando and his ENTIRE team was Godsend! They showed complete professionalism, empathy and were very respectful of my belongings and property. I was kept in the loop of everything that was going on and what to expect. I went from extreme panic to peace in knowing I was in good hands.

  • Review 37 (2023-04-09 - Rating: 5)

    It was an excellent experience. Charles was knowledgeable, professional and just a generally nice individual. He diagnosed the problem and offered different solutions. Highly recommend him.

  • Review 38 (2022-06-09 - Rating: 5)

    Dave did high quality work when replacing the pump in our basement bathroom. He was very knowledgeable and professional. We called 4 other plumbers and none answered, thankfully roto-rooter did and sent a skilled plumber to do the job.

  • Review 39 (2023-02-21 - Rating: 5)

    We had a really horrible toilet backup that created a flood that went down to the basement. Weve never called Roto-Rooter before, so I wasnt sure what to expect. The tech, Juan, arrived quickly, and soon after came Tom Flannery to do the water mitigation/info for insurance claim, and John Beamonte to do the camera part. All three were professional, knowledgeable, and a true pleasure to work with despite a really icky situation. They are all a credit to your organization.

  • Review 40 (2022-05-20 - Rating: 5)

    Vincent was very professional during his time in my home. He diagnosed the problem with my disposal and installed a new one. He cleaned up the work space and left everything better than when he arrived. I would absolutely use him again.

  • Review 41 (2023-06-12 - Rating: 5)

    After calling them up they had Josh out and at my house and assessing my situation in record time. Josh was an absolute Rock Star, getting me back up and running in no time at all, which is beneficial when you have children on summer vacation. The situation that led to me calling them was not ideal, but Josh turned my day around.

  • Review 42 (2023-03-11 - Rating: 5)

    Our tech was very friendly and open about the services he was performing. The work was done quickly and we were back up and running. Highly recommend these guys.

  • Review 43 (2023-03-04 - Rating: 5)

    I just wanna say this was quality service. I had a plumber by the name of Chad who was very polite and knowledgeable explained the issue and my options and he took care of my problems in no time. Definitely would use this service again

  • Review 44 (2023-10-13 - Rating: 5)

    They were timely efficient knowledgeable and addressed my issue immediately. They had the best price out of any of the people who quoted my rush job.

  • Review 45 (2023-01-12 - Rating: 5)

    My service mans name is Alan. He arrived promptly was very professional very helpful answered all my questions and even helped me choose a faucet that was right for me. I was very pleased with his service and professionalism.

  • Review 46 (2024-02-16 - Rating: 5)

    Young man (Gene) was respectful, clean, knowledgeable, friendly, and completed the job to perfection. Would definitely work with him again!

  • Review 47 (2022-04-08 - Rating: 5)

    Dazhaun was very helpful. It turned out our drain wasn’t clogged, our stopper was just sitting too low in the drain pipe. He showed me how to correct the problem and provided a significant discount off their standard billing because it didn’t take him much time at all. Very happy. If I have a problem in the future I’ll give Roto-Rooter a call.

  • Review 48 (2023-05-25 - Rating: 5)

    Franklin came on time, was up front with the prices and did an excellent job of installing a new sewer ejection pump. It is very quiet and running well.

  • Review 49 (2022-06-09 - Rating: 5)

    Dave is the type of skilled technician you’d like to answer the call for your plumbing repairs.He quoted the price, patiently awaited further authorization and preformed all of the services required using the technical expertise needed to help us save additional costs, more repairs and potential damage.In addition, he suggested and showed me how to replace a few minor parts he noticed were worn and in need of replacement.

  • Review 50 (2021-10-13 - Rating: 5)

    My guy Franklin [#2801] could not have been nicer or more professional. Inspected the area in the basement, pointed out some things to me that I had no clue about, got to work, explained everything he was doing, and got the job done! Extremely nice guy, good sense of humor, very open dialogue. Recommended for sure.

  • Review 51 (2022-03-31 - Rating: 5)

    Steve was on time and very professional. He told me the cost up front and went to work quickly. He offered to mop the floor when the service was done. Steve did a great job.

  • Review 52 (2022-05-19 - Rating: 5)

    Dave from Roto Rooter was very helpful and polite and knew his profession. He most likely found the source of the leak and resealed the area of the shower/bath levers. He had next step planned out if that wasn’t the problem area.He also informed me that Roto Rooter does fox water damage and restore also ; which I did not know.Thank you.

  • Review 53 (2022-06-27 - Rating: 5)

    Service Technician Darley was very knowledgeable and professional. Help us resolve our drain issue in a very reasonable timeframe and provide us with key maintenance tips for us to stay out of drain issues in the future. The camera service technician was not successful and could learn a few customer service techniques from Darley. Overall happy for calling Rotor Rooter to resolve our issue.

  • Review 54 (2023-05-23 - Rating: 5)

    Charles was professional, thorough and did a great job clearing my kitchen sink and checking for any further leaks. I will definitely use Roto Rooter again.

  • Review 55 (2023-02-22 - Rating: 5)

    Dazhaun did a wonderful job. He was very courteous and expedient. Cleaned up after work was finished. Thank you very much for a job well done.Marian

  • Review 56 (2023-02-14 - Rating: 5)

    My service rep was Charles and he was great. Explained everything he was doing while doing it and suggested multiple solutions to keep my drain from clogging again.

  • Review 57 (2022-04-13 - Rating: 5)

    Roto rooter is cost efficient. The technicians were timely and very friendly. The are skilled. They are also very informative. They even drew a detailed visual for me so that I can understand whats going on.

  • Review 58 (2022-11-23 - Rating: 5)

    Chad was excellent. Chad was on time, professional and truly went above and beyond to resolve our issue. In addition to top shelf service, Chad is friendly and went the extra mile.

  • Review 59 (2022-09-23 - Rating: 5)

    Had a misaligned pipe which led to a blockage which led it a backup in my basement. The Roto Rooter team was quick to respond and diagnose the issue for me. It was fixed within 2 days and cleaned within 3 days.

  • Review 60 (2022-05-01 - Rating: 5)

    This was my first time using the service and I was pleasantly surprised by the great service. The technician was professional. He came in and was able to fix the issue in a timely manner. I would refer this company to others.

  • Review 61 (2023-04-20 - Rating: 5)

    Chad was the ultimate professional. Kind courteous and patient. Would highly recommend. Chads customer service is what reps should strive for.

  • Review 62 (2022-11-11 - Rating: 5)

    Chad was our technician. He explained everything clearly and was able to fix the problem we had quickly. Will definitely call back with any other plumbing issues!!!

  • Review 63 (2023-07-04 - Rating: 5)

    Very friendly. Reasonably priced. Honest. Service 10 out of 10! Came out on a holiday. Offers free estimates also. Will use them again.

  • Review 64 (2022-04-03 - Rating: 5)

    Marlon was awesome. He was professional, courteous, pleasant, and went out of his way to fix my shower handle that had old parts. Thank you Marlon

  • Review 65 (2023-05-31 - Rating: 5)

    Came by and fixed the issue in like 30 seconds. Josh knew what he was doing clearly since he identified the issue mad quickly and explained to me how to prevent it in the future. Great guy.

  • Review 66 (2022-07-08 - Rating: 5)

    We had a very quick response time! Franklin was extremely knowledgeable, professional, and was able to fix a difficult problem we had with our piping.

  • Review 67 (2023-02-14 - Rating: 5)

    I had a stuck shower cartridge and a technician was able to efficiently remove the broken parts and replace with new. Very happy with the service provided.

  • Review 68 (2022-12-21 - Rating: 5)

    Chad was very professional,explained all options, pricing, cleaned the pipes and Im very happy with the results. I will call again if needed.

  • Review 69 (2023-03-31 - Rating: 5)

    I’m very happy with the service your plumber (Franklin) provided for me. He was very professional and kind (when he had to give me bad news!)and I will request his help if I need service again!

  • Review 70 (2023-04-13 - Rating: 5)

    Rodney, ray, Fernando and Sean were very professional and cleanup after the job was very neat. I would definitely use roto rooter for any water related problems

  • Review 71 (2023-02-06 - Rating: 5)

    Found and repaired a ruptured water pipe. Very difficult to find but Alan did a great job. Was punctual and made every effort to fix the issue as quickly as possible.

  • Review 72 (2021-10-19 - Rating: 5)

    David did a great job of identifying the problem and worked outside the box by going out, getting specialized replacement parts, and customizing an installation. Very impressed with the professionalism.

  • Review 73 (2022-11-13 - Rating: 5)

    Had previous problemshowever today, Marlon from roto rooter was able to creatively fix the shower leak. i am extremely happy with the work

  • Review 74 (2023-02-16 - Rating: 5)

    John was friendly and professional. Explained the work before, during and after and gave excellent advice on keeping the drain pipe clean going forward

  • Review 75 (2023-03-31 - Rating: 5)

    Dazhaun #258 is a great plumber technician! Very quick, professional and informative. I would definitely use Roto Rooter again.

  • Review 76 (2023-04-02 - Rating: 5)

    Really great service by Chad from Roto-Rooter. He showed up sooner than expected and was extremely polite and professional.

  • Review 77 (2022-04-07 - Rating: 5)

    Orlando was our technician. He was very helpful and professional, and answered all of our questions. I would definitely recommend and call again for any help I need in the future.

  • Review 78 (2023-05-08 - Rating: 5)

    Fantastic service, the technician was very thorough and took the time to explain things clearly and to make sure that we were happy with the service

  • Review 79 (2022-04-01 - Rating: 5)

    Alan, who handled our job, was very personable and professional. Completed the replacement of our water heater as promptly as possible.

  • Review 80 (2022-06-26 - Rating: 5)

    The gentleman here was very prompt in fixing our problem and a great experience with him. If we need your company again hopefully we’ll get the same gentleman. He’s an asset to your company

  • Review 81 (2023-05-09 - Rating: 5)

    We had a drain that was backed up and needed attention immediately. We had the Tech here in about an hour. He got the problem solved in short order.

  • Review 82 (2023-04-20 - Rating: 5)

    Dazhaun did a great job replacing my water heater. Very professional, neat and clean, timely service.

  • Review 83 (2023-07-05 - Rating: 5)

    Chad 1096Was knowledgeable professional courteous and explained everythingFixed the drain issue in a timely fashionI would definitely hire him

  • Review 84 (2021-10-07 - Rating: 4)

    Tried to install a bidet attachment but it was leaking, and had a terribly clogged sink. Dave helped me and he gave excellent service, although their prices seem really high.

  • Review 85 (2023-03-25 - Rating: 5)

    Very good service done, Chad was very professional and did a clean job in my basement, didn’t take the easy way out or rushed the job, I appreciate that very much

  • Review 86 (2022-04-18 - Rating: 5)

    Brendan was totally professional, competent, and hard-working. Would definitely want him back if we needed more work done.

  • Review 87 (2023-01-19 - Rating: 5)

    Luis and Steve were great. Glad they exhausted all options and took care of the issue without drastic measures.

  • Review 88 (2021-10-12 - Rating: 5)

    Dave did a great job finding the leak and repairing it. Fastest response time (one day) compared to anyone else, locally or otherwise.

  • Review 89 (2022-06-14 - Rating: 5)

    Had a leak overnight and by noon it was solved. Good service and helped me go through insurance. Speedy toilet repair.

  • Review 90 (2023-05-06 - Rating: 5)

    Chad did an excellent job. He tried several things and kept me informed every step of the way.

  • Review 91 (2023-05-04 - Rating: 5)

    Fernando responded immediately and contacted plumber to come out to repair problem. He was very responsive and professional.

  • Review 92 (2023-02-04 - Rating: 5)

    Very good tech ver knowledgeable he removed our sump tested in my sink be sure working reinstalled and gave me suggestions. Thank you

  • Review 93 (2023-04-06 - Rating: 5)

    Definitely recommend them Frank was awesome 😎 compassionate for my feelings was very upset but he was awesome 👏

  • Review 94 (2023-02-15 - Rating: 5)

    Charles was a pleasant young fellow. Very professional and explained everything.Thank You for the quick service

  • Review 95 (2023-02-02 - Rating: 5)

    Alan was very helpful and found the source of the leak (even though it wasn’t a plumbing issue). Very professional, informative and friendly!

  • Review 96 (2022-11-28 - Rating: 5)

    I am very pleased with the services the technician that came was awesome i have had several people out to figure out the problem the technician that came out today was able to find the problem and fix it amazing job

  • Review 97 (2023-03-10 - Rating: 5)

    Chad was awesome. Thorough, professional, and friendly. He did a great job.

  • Review 98 (2022-04-08 - Rating: 5)

    Vincent was insanely helpful and professional. No muss no fuss, In and out quickly and fixed my problem completely. Good dude!

  • Review 99 (2023-04-25 - Rating: 5)

    Fast same-day service. Plumber was very professional and knowledgeable. Would definitely recommend.

  • Review 100 (2023-03-12 - Rating: 5)

    Men sent to do job were excellent. Thankful for the service they offered for my needs at this visit.

  • Review 101 (2023-04-21 - Rating: 5)

    Courteous, efficient, and clean repair done by a true professional. I would recommend this particular plumber to anyone.

  • Review 102 (2022-11-16 - Rating: 5)

    Josh was professional really helpful with explaining my options and he was able to unclog my bathtub in a timely manner

  • Review 103 (2023-04-22 - Rating: 5)

    Franklin was professional and knowledgeable. He is who Im requesting if I need work again.

  • Review 104 (2022-11-29 - Rating: 4)

    Although we were not in a hurry, I felt the charge was very high. We have used them before but may hesitate next time.

  • Review 105 (2022-12-07 - Rating: 5)

    Great response time. The plumber was very helpful and knowledgeable. The repair was quick. Thanks so much.

  • Review 106 (2023-03-04 - Rating: 5)

    He was amazing good work ethic great attitude made me laugh and feel better about the situation

  • Review 107 (2023-06-13 - Rating: 5)

    Emergency drain line clearance. John was knowledgeable and friendly. Got us cleared in under an hour

  • Review 108 (2023-08-14 - Rating: 5)

    Top shelf. A+++. Absolutely professional, knowledgeable and informative. Would recommend to everyone. Urock.

  • Review 109 (2022-04-06 - Rating: 5)

    Arrived at designated time, took care not to track anything in the house, quickly assessed the situation and repaired the problem promptly.

  • Review 110 (2023-06-18 - Rating: 5)

    Service Tech. Was prompt knowledgeable and completed the job quickly. Would highly recomend

  • Review 111 (2023-04-27 - Rating: 5)

    Tech was great I will recommend him to all my friends and neighbors.

  • Review 112 (2022-12-25 - Rating: 5)

    100% top service. 100% recommend Chad from ROTO-Rooter. Truly, Thank You Chad!!!

  • Review 113 (2021-10-13 - Rating: 5)

    The guy that showed up was great they unclog the sink and tub and followed up with other people coming to do more service

  • Review 114 (2023-01-30 - Rating: 5)

    ALAN WAS AWESOME, BEST SERVICE I HAD IN A LONG TIME. I WILL DEFINITELY CALL AND REQUEST HIS SERVICES AGAIN

  • Review 115 (2023-04-09 - Rating: 5)

    Fernando Jonathan Cristen AndrewEXCELLENT SERVICE! MADE A STRESSFUL SITUATION EASIER appreciated everything

  • Review 116 (2021-10-16 - Rating: 4)

    The price was very high! 580.00That is the only reason for 4 stars. The plumber was very good an knowledgeable.

  • Review 117 (2023-01-20 - Rating: 5)

    Very impressed with the timeliness of the service and high degree of professionalism displayed by the technicians that performed the work.

  • Review 118 (2023-01-18 - Rating: 5)

    Water emergency- Alan arrived; could not have been more pleased with his knowledge and experience

  • Review 119 (2022-12-21 - Rating: 5)

    The plumber came when it was said he would come and diagnosed the issue promptly. Fixed it in little time.

  • Review 120 (2023-04-09 - Rating: 5)

    Fernando was very Professional and very respectful, I recommend to anyone who needs their services 5⭐️⭐️⭐️⭐️⭐️

  • Review 121 (2023-04-26 - Rating: 5)

    Dazhaun was incredibly professional and helpful. Would recommend to all with plumbing problems

  • Review 122 (2023-04-11 - Rating: 5)

    Charles and Fernando took very great care of my situation.

  • Review 123 (2023-04-12 - Rating: 5)

    The plumber was a true professional and quite knowledgeable He gave me information I didnt know. Would I call them again... YES !!!

  • Review 124 (2023-06-23 - Rating: 5)

    Chad was friendly, professional, and took care of the issue quickly.

  • Review 125 (2023-05-04 - Rating: 5)

    Was so helpful and quick and explained everything very clearly. Would definitely use again!

  • Review 126 (2021-10-08 - Rating: 5)

    Technicians very professional. Took care of all my plumbing needs. Would highly recommend them.

  • Review 127 (2023-04-20 - Rating: 5)

    Josh , was great. Explained the problem and provided reasonable pricing

  • Review 128 (2023-05-14 - Rating: 5)

    Very knowledgeable and professional. Explain the problem and gave me a few suggestions to resolve future problems.

  • Review 129 (2024-05-10 - Rating: 5)

    Miguel was excellent and solved my problem. RR is my ‘go-to’ for all things plumbing.

  • Review 130 (2023-05-12 - Rating: 5)

    Expectation serviceman. Knowledgeable, very well spoken and professional. Highly recommended

  • Review 131 (2023-10-20 - Rating: 5)

    Very good service and very professional will recommend 100%

  • Review 132 (2023-02-11 - Rating: 5)

    Technician did a amazing job was quick and helpful would recommend them

  • Review 133 (2023-04-19 - Rating: 5)

    Everyone involved was super professional and worked quickly to fix the damage.

  • Review 134 (2023-01-27 - Rating: 5)

    Fast, courteous, knowledgeable and pleasant evening service to clear clogged drains.

  • Review 135 (2023-04-19 - Rating: 5)

    Quick and easy, the tech was amazing would use again and tell all my friends

  • Review 136 (2023-02-17 - Rating: 5)

    Excellent work. Spotted the problem fixed it in a matter of seconds. Very well mannered.

  • Review 137 (2024-02-14 - Rating: 5)

    We are is satisfied the , technicians were thorough answered our questions and got the job done

  • Review 138 (2022-12-20 - Rating: 5)

    A courteous and experienced plumber. Did an efficient job which I appreciate. Thank you.

  • Review 139 (2021-11-11 - Rating: 4)

    Very fast effective service…Not sure how they come up with price point of things, a-little expensive

  • Review 140 (2022-04-11 - Rating: 5)

    Very good and efficient. He’s very thorough. Highly recommended

  • Review 141 (2022-12-31 - Rating: 5)

    Chad was knowledgeable and helpful I would use their services again and again. Thank you Chad..

  • Review 142 (2021-09-27 - Rating: 5)

    Very happy with work performed. Service man very professional. Old school customer service!!

  • Review 143 (2024-07-14 - Rating: 5)

    Very professional and knowledgeable

  • Review 144 (2023-03-31 - Rating: 5)

    Franklin was the absolute best! Thanks so much!

  • Review 145 (2023-07-28 - Rating: 4)

    Professional, got job done, but 20 minutes later $615.

  • Review 146 (2023-04-18 - Rating: 5)

    Jon and Manny were highly professional!

  • Review 147 (2022-03-30 - Rating: 5)

    Extremely professional and knowledgeable. Friendly and responsive to my needs.

  • Review 148 (2022-06-09 - Rating: 4)

    Steve was great.Very professional and knowledgeable

  • Review 149 (2022-09-16 - Rating: 5)

    Great service!!! Quickly fixed our drain problem.

  • Review 150 (2022-04-25 - Rating: 5)

    Orlando was very professional and did a great job!

  • Review 151 (2023-04-14 - Rating: 5)

    Chad was very professional and timely with his work fixing our main drain. He answered all of our questions and was responsive to what we needed. He assisted us with getting other inspectors and kept us informed and in the loop every step of the way.

  • Review 152 (2023-04-15 - Rating: 5)

    Fast professional service by a knowledgeable pleasant technician. Thank you.

  • Review 153 (2023-02-23 - Rating: 5)

    Evaluated leak at sewer trap; quick and efficient repair

  • Review 154 (2023-04-09 - Rating: 5)

    Overall great customer service and clean and quick on the service needed!!

  • Review 155 (2023-02-27 - Rating: 5)

    The Roto-Rooter Technician Charles S who was assigned to me was (1) extremely knowledgeable in his vocation, being able to explain the process effectively to me, (2) professional in his approach to completing the task, using a logical sequenced method to get the desired results.I would highly recommend Charles, for anyone who has plumbing issues.Thank you.Sincerely,Mark & Jasmine B

  • Review 156 (2023-05-19 - Rating: 5)

    They came and cleared our some roots from my pipes. Professional and nice. They gave me the bad news that we have misaligned pipes and will need to do some seriously expensive remediation. It wasnt easy to hear but they were informative and professional. It was bad news but its good to know what Im dealing with.

  • Review 157 (2023-09-10 - Rating: 5)

    JC was Awesome! Professional, friendly and great at what he does.

  • Review 158 (2023-04-27 - Rating: 5)

    My experience was excellent. I would highly recommend Frenando as he is knowledgeable with what steps are needed. Without his help, I feel as though I would have been faced with much more challenges than what I have been dealing with.

  • Review 159 (2023-04-21 - Rating: 5)

    Called Roto Rooter because there was water damage. The response was prompt and the service men were very helpful in working to repair the situation quickly especially during a stressful moment. Fernando, Christian, Jonathan and Andrew worked quickly, efficiently and respectfully. They worked to ensure the next steps throughout the process.

  • Review 160 (2023-04-22 - Rating: 5)

    The technician was pleasant and left the bathroom clean.

  • Review 161 (2022-07-20 - Rating: 5)

    They were responsive to our problem and came quickly. The manager explained exactly what they would do and how. He discuss the problem with my insurance company and did the paper work to start the process. He got the clean up team here quickly. Everyone was polite and did the job quickly and completely. They wore booties when they came into my main home from the basement. I have no complaints about the work they did and what they will have to do tomorrow and the next day to complete the job. I would use them again and would recommend them.

  • Review 162 (2023-04-12 - Rating: 5)

    They were very professional and responded fast. As first time homeowners the situation seemed overwhelming but they were able explain things and work with us. I am happy with the service.

  • Review 163 (2023-06-21 - Rating: 5)

    Franklin, our plumber from RotoRooter was friendly, professional, experienced, and really knew what he was doing! The issue with the toilet was complicated, and he bought the right materials to get the job done correctly, informing me of all the steps along the way!

  • Review 164 (2023-03-22 - Rating: 5)

    Excellent service by Charles. He took time to explain the procedures, resolved the issue efficiently, was very clean, courteous and helpful in all respects. Highly recommended!

  • Review 165 (2023-03-17 - Rating: 5)

    Chad was on time, professional, and delivered a great solution!

  • Review 166 (2022-02-04 - Rating: 5)

    Called on Sunday during snow storm and they were at my house within an hour

  • Review 167 (2022-04-08 - Rating: 5)

    Mike, technician #904, was exceptional! He explained all the necessary work in great detail and was extremely patient with my many questions. Mike was courteous, knowledgeable, and skilled. The job he performed wasn’t easy, but he was kind and thorough throughout the several hours he was here. I will use this company again, and definitely request Mike!

  • Review 168 (2023-04-11 - Rating: 5)

    Fernando was great. He explained everything to me, and he brought in someone to test for asbestos, all in one day. Very satisfied.

  • Review 169 (2023-04-09 - Rating: 5)

    Fernando , Jonathan , Andrew , and Christian did a wonderful and excellent job. They were so professional and did everything to a T. I am very happy these individuals took care of the job.

  • Review 170 (2023-04-10 - Rating: 5)

    All of the workers are good at what they do Fernando was amazing very good at his job very professional . The workers Jermain, Rodney , Johnathan , Andrew, Ray , Christian , they went above and beyond with getting the job done . Would highly recommend them to others. Fernando went out of his way to help me and make sure the job was done right.

  • Review 171 (2023-03-28 - Rating: 5)

    Great quality and professional service. Second time I’ve used them and they are always timely, professional and can resolve the issue.

  • Review 172 (2022-08-12 - Rating: 5)

    On time, very knowledgeable and cleaned the drain quickly.

  • Review 173 (2023-02-28 - Rating: 5)

    Great customer service by Franklin and Stalyn. They worked together as a team and explained everything to me in detail as to what was wrong and what needed to be fixed and why. 👍🏽 thank you both for a great experience and my first time using Roto-Rooter. ⭐️⭐️⭐️⭐️⭐️

  • Review 174 (2023-02-13 - Rating: 5)

    Great job. Very professional and courteous. Took the time to explain to me what needed to be done.

  • Review 175 (2023-04-07 - Rating: 5)

    I am so grateful for the work of the staff of Rotor Rooter from the Sales Rep Fernando to the mitigation specialist team and the skilled plumber. I was relieved that they worked on a professional and proficient level. Thank you Jonathan, Jermain, Daryl, Delroy, Tristian, Christian and Bazin. I was relieved that a they finished in a timely manner which relieved a-lot of stress for us. I definitely will be recommending ROTO ROOTER services.

  • Review 176 (2023-01-25 - Rating: 5)

    Alan was very helpful. He proactively found a creative way to complete the repair while on site and avoid a larger cost.

  • Review 177 (2022-04-11 - Rating: 5)

    Charles was terrific and was very friendly and professional.

  • Review 178 (2023-06-17 - Rating: 5)

    They showed up quickly, took care of the problem, on a weekend when other companies said theyd call me back on Monday! Very professional, upfront with cost, no extra costs for taking longer, etc. Will definitely use again.

  • Review 179 (2023-05-19 - Rating: 5)

    Excellent service!!The guys were very nice,put me at ease.Swift and courteous!

  • Review 180 (2023-02-11 - Rating: 5)

    Very professional and quick to complete the job.

  • Review 181 (2023-05-28 - Rating: 5)

    Juan Carlos was professional and knowledgeable.

  • Review 182 (2022-04-19 - Rating: 5)

    From first phone contact, dispatcher updates to workers who performed repairs and cleanup, everyone was very professional and attended to the work quickly and properly. All work performed admirably and cleanly. They made it very easy to get the job done with expert help and advice.

  • Review 183 (2022-11-14 - Rating: 5)

    Marlon was an extremely competent, fair, responsive plumber. I am a DIY and can easily tell when a pro knows their stuff. Marlon does. Thank you Roto Rooter and Marlon for a job well done.

  • Review 184 (2023-01-02 - Rating: 5)

    Great service, quick and good quality

  • Review 185 (2023-03-22 - Rating: 5)

    Very pleasant, professional and informative. Problem solver fixed it all

  • Review 186 (2022-01-13 - Rating: 5)

    The plumber Mike was very nice and pleasant. He was fast and figured out the issue in less than 10 minutes, grabbed his tools and got to work wasn’t even at my house for an hour. After he got the job done he stood a little extra to make sure everything was working.

  • Review 187 (2023-03-24 - Rating: 5)

    Chad was great finding and resolving issue

  • Review 188 (2023-06-20 - Rating: 5)

    Franklin was great and explained everything he did.

  • Review 189 (2023-04-20 - Rating: 5)

    Fast response and incredibly friendly service.

  • Review 190 (2023-01-04 - Rating: 5)

    Josh was very professional and gave all the options that would best fit the problem.Great service

  • Review 191 (2022-06-08 - Rating: 5)

    David was professional and efficient- as a newer house owner I like to have things explained to me and he took the time to answer all of my questions and help me understand the issue and prevent it from happening again. Service was quoted Tuesday pm and completed by Wednesday at 11. Thanks!

  • Review 192 (2023-04-06 - Rating: 5)

    Excellent job and clearly explained and addressed the issue

  • Review 193 (2022-12-04 - Rating: 5)

    Chad was fantastic. Hes very friendly, informative and thorough.

  • Review 194 (2022-06-03 - Rating: 5)

    Chad was a great guy. Professional, experienced and had the problem fixed quickly. I highly recommend them.