Window World of the Capital District

Located in Albany, New York

Address: 1240 Central Ave, Albany, NY 12205, United States

Phone: +1 518-489-0889

Rating: 3.7

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-01-05 - Rating: 5)
Window World of the Capitol District are excellent. We had a front entry door installed and everyone, from first phone call to last contact with installation personnel, was great. There was a minor scratch on exterior of fan window in door ( manufacturing defect) and they reordered entire window and that installation person was great also. Very happy with this company.

Review 2 (2021-04-01 - Rating: 5)
I hired Window World after receiving a recommendation from a friend. After meeting with the sales person at my home I was confident they were the company to hire. The windows took a while to come in as they were custom made and due to Covid-19 and there were supply and manufacturing bottlenecks to be resolved. When the windows finally came in, they came to do the installation. I was very pleased with the work and the talent of their installation person (Jason). He was thorough, knowledgeable and professional! He completed the work and cleaned up well! I would definitely hire them and their windows come with a lifetime warranty! Thank you, Window World!!

Review 3 (2022-05-11 - Rating: 5)
We love our new windows. The entire experience from a service and product perspective was excellent. Only down side was the lead time because of supply chain issues. However they were up front about it and set clear expectations and they were actually earlier than planned. They handled it extremely well and kept us informed every step of the way.

Review 4 (2018-09-27 - Rating: 5)
I was very happy with the customer service and the salesman. No pushing to buy. I had a rush order for 14 windows and they had an opening not even a month later and my windows were put in an a day. Even a large picture window. They are so nice. Many of my neighbors have commented on how nice they look. Easy to use and clean. Looking forward to a warm winter indoors. They installers were pleasant and friendly and efficient. Cleaned up all the mess they made which wasn’t much. They worked efficiently. Prices were very reasonable. Definitely will use them again

Review 5 (2019-10-04 - Rating: 5)
Love my new Windows from Window World! They were installed a couple months ago but I still pull up to my house each day and just love the look of them. They quality of the window is fantastic and the guys that I worked with through the whole process were awesome too. From Gary in sales, who did not try to sell me anything, he came in showed us the window sample told us about the process and was honest. Never did I ever feel pressured to buy this window but knew from the start it was a good window. John who was lead on the installation was very professional as well as the rest of his crew. They were fast and very very clean. Nothing was left out of place when they left. Cant wait to call them to get my sliding doors and other windows done. Thank you for a very easy and painless experience.

Review 6 (2018-10-01 - Rating: 5)
So happy with my new beautiful windows!I had 10 windows replaced.The 2 guys that replaced mine arrived on time and were very hardworking. They were also courteous and did an excellent and clean job. I am extremely happy with this company. From start to finish everyone I dealt with were super nice, knowledgable and honest. I highly recommend them.

Review 7 (2021-02-01 - Rating: 5)
I needed to replace my bay window and decided to go with a double hung. Very professional from when the sales associate visited me for the free consultation, to the follow up calls to confirm, to the installation itself. The install happened on a cold day and was done so efficiently and smoothly. They made the new window gorgeous with removing the old bay window and roof that covered the old window. Would highly recommend them to everyone!

Review 8 (2017-07-20 - Rating: 5)
We just had 2 very very large windows replaced. Rom and Ryan were professional, efficient and very detail oriented. We could not be happier with the finished product. They were pleasant, got the job done, cleaned up after themselves and left. I wouldnt hesitate to recommend Window World to even my fussiest friends

Review 9 (2016-09-16 - Rating: 5)
I literally just had a full compliment of replacement windows installed and I couldnt be happier. The install went very smooth and the windows look better than I could have hoped.When deciding which contractor to use, please remember that people are more likely to leave a negative review than a positive review. I would absolutely recommend these folks to my family and friends.

Review 10 (2023-10-03 - Rating: 5)
The apartment complex where I live recently had Window World put in new windows. I’m so happy with the product and the service I received. I’ve never had contractors clean up afterwards like they did. Thank you RJ and Dillon JOB WELL DONE !!

Review 11 (2019-08-14 - Rating: 5)
John and the team did an amazing job! They installed 19 windows and the end result was just beautiful. They were fast and professional, and they left my house even cleaner than when they started! I’d highly recommend them for anyone looking for windows in the Capital District.

Review 12 (2021-09-01 - Rating: 5)
I considered Window World since a neighbor had previously had windows installed by them and was very pleased. I had my consult in February and was told that there was a six month wait time (which I was fine with because no one wants windows installed in the middle of winter anyway). The prices were better than the competition and the lifetime guarantee is definitely a plus so I pulled the trigger.My new windows were installed in the beginning of August and Im very happy with how things turned out. The guys showed up early on the day of and were very friendly and professional. In addition to all the other windows I had done, I had two sets of crank style windows being turned into one big slider window (kitchen and dining room) and they made it look effortless.I would definitely recommend Window World to anyone looking for new/updated windows.

Review 13 (2018-04-29 - Rating: 5)
We love our new windows. They’re high quality- very efficient, they look great, and they were expertly installed. Easy to clean, and a great warranty is included. Honestly couldn’t be happier with them.

Review 14 (2021-03-07 - Rating: 4)
Good value. Windows are nice. They made me feel a little like they were doing me a favor by replacing my windows and taking my money. But they did a nice job, with minimal touch up work left for me to do on the interior. I do recommend them.

Review 15 (2014-04-15 - Rating: 5)
I have used this Window World for two separate projects and I have been very happy with their work both times.My first install was in 2007 and was my entire first floor (minus two picture windows). The windows were extremely affordable, easily the best deal I could find in the area. For that price I was expecting lots of corner cutting, but Window World followed through like true professionals.My second install was in 2011 and was my entire second floor. Again the initial estimate went quickly and efficiently, the window install was scheduled and executed in a timely manner, and I had no issues whatsoever with the product.The windows themselves are excellent. They really help cut down on draft and cold from the outside. They open and close easily, and are easy to take in and put out for cleaning (or for getting a mattress in and out of a tough spot in the house).My best experience with Window World, though, has been their customer service. One window had balancing issues about a month after install (would not stay open, hard to close, etc). Put in a call to window-world and they came out and fixed it up, no issues. In addition, I had a renter/roommate who did a number of the house. He shattered 1 window and broke off several of the window latches. Another call to Window World and everything was put right, no issues at all.Finally, in 2014 I wanted to take advantage of a home improvement incentive program the state was running. The agency was extremely picky about what paperwork they wanted, and my receipts of window install were not enough for them. They wanted copies of varies forms sent directly from the installing company. I called Window World and spoke with Laura who immediately looked up my records (from 7 and 3 years before!) and made copies of exactly what the state needed. They really went above and beyond to make sure I had everything I needed.I cant say enough about Window World. You absolutely cant beat the price they are offering, and for that price you still get a good product AND a solid company with incredible customer service. Thats not a combination you find often.

Review 16 (2017-07-21 - Rating: 5)
It started with one window upstairs that had a broken rope and acted like a guillotine. I eventually replaced all the upstairs windows on the west side of the house and the kitchen window downstairs which I havent been able to open to air out cooking odors for years. What perfection from Window World: wonderful sales staff, exceptional installer, and the windows are better than our original ones from when we built the house. I fully intend to eventually replace them all ... using Window World exclusively.

Review 17 (2019-10-01 - Rating: 5)
The installers were terrific they were clean neat and tidy did a very professional job cleaned up afterwards friendly polite the installation went perfectly well the windows are everything we hoped for. beautiful very functional and it was a great experience we are very pleased with the results

Review 18 (2019-06-26 - Rating: 5)
We had problems with a bow window in our living room that was 7-8 yrs old. It started to show signs of leaking after all that time. After several men from the company came to look at the window they had someone come from out west to look at it. They replaced the whole window at no charge! Would reccomend this company to everyone!

Review 19 (2021-06-05 - Rating: 4)
We just bought windows for our entire house. So far,so good. We have to wait an extremely long time due to covid-19. Supplies are limited. I can only hope it continues to be a good experience

Review 20 (2019-08-01 - Rating: 5)
Great overall experience. Received all expected notifications in a timely manner. Installers were friendly, on time and kept site clean. Very happy with final product and would use again if needed.

Review 21 (2022-12-07 - Rating: 5)
Bill who did my estimate was very professional, knowledgeable and friendly. He took care of all my concerns. Extremely satisfied.

Review 22 (2021-04-01 - Rating: 5)
After a long wait from purchase to installation, crew arrived and did a great job installing the windows, cleaned up and we were very satisified

Review 23 (2018-04-21 - Rating: 4)
I have used Window World twice now because their quality is undeniable. I intend to use them again. You cant find this combination of quality & service in the big box stores.

Review 24 (2023-05-09 - Rating: 5)
Completely satisfied with the work performed. Very neat, hard working installer (Jason). Highly recommend this compant.

Review 25 (2018-04-12 - Rating: 5)
Im very satisfied with the service provided by window world, theyre very professional and helpful, my windows were installed quickly and the final result was amazing.

Review 26 (2021-05-05 - Rating: 5)
Person showed up when he was supposed to and did a great job installing 9 windows. The windows are very well made and very easy to maintain.

Review 27 (2020-04-23 - Rating: 5)
YOU CANT BEAT THERE PRICE AND QUALITY OF MATERIALS. THERE WINDOWS ARE JUST AS GOOD IF NOT BETTER THEN ANYONE ELSES. THE PRICE IS AMAZING STRAIGHT UP NO GAMES THERES A PRICE AND IT IS THE SAME NO MATTER WHAT. NO ONE CAN COMPETE. THIS IS CORNY BUT ORIGINALLY IN MY SEARCH FOR WINDOWS I SAW THE REST AND WHEN WINDOW WORLD CAME I SAW THE BEST. THE INSTALLERS DO VARY AND THAT IS THE ONLY VARIABLE. I WOULD TAKE A GOOD LOOK AT THE INSTALL AND MAKE SURE YOUR HAPPY BEFORE THEY LEAVE.

Review 28 (2017-07-06 - Rating: 5)
JUST GOT 13 WINDOWS INSTALLED,JUSTIN AND PABLO DID A WONDERFUL AND EFFICIENT JOB.JUSTIN DID BURN MY GRASS,BUT OVERALL A GREAT EXPERIENCE!!!WOULD DEFINITELY RECOMMEND WINDOW WORLD TO FAMILY AND FRIENDS!!!THANK YOU!!!

Review 29 (2021-02-14 - Rating: 5)
They are amazing, they took the time to help us with ordering windows. Thanks again!!!

Review 30 (2021-01-14 - Rating: 5)
Pull out windows 15 years ago just had to replace one they were excellent

Review 31 (2019-08-03 - Rating: 5)
Excellent work and professional installation. quality windows at an affordable price

Review 32 (2018-05-31 - Rating: 5)
From the salesman to the installers everyone was very respectful and did an excellent job

Review 33 (2020-03-02 - Rating: 5)
Great product. ..installers came on time, no nonsense. .cleaned up..very professional. .

Review 34 (2021-03-16 - Rating: 5)
We have a very old small log cabin in the Adirondacks that had 7 windows that are all slightly different in size. The windows were so old that they opened inward and had wooden blocks to keep them locked. They also had hinges that were painted over many times over the years making them very difficult to get out. When one worker showed up I was nervous because we had to move a lot of our furniture since the space is extremely small.Jason did an outstanding job and made it clear he knew his trade well. Not only did he arrive in a timely manner but he finished the job in one day. He was extremely thorough never rushing and carefully rechecked his work. Everything was cleaned up.I am writing this review because I had read some others prior to his arrival and honestly wasn’t sure what to expect. Did our windows take a long time to arrive? Yes that part was unfortunate but it was due to covid so I don’t hold them accountable for that. The windows were worth the wait. I think that it’s clear when a worker values their craftsmanship it shows. Thank you for taking such great care, I hope your business recognizes your hard work!

Review 35 (2018-08-23 - Rating: 4)
Got my windows installed on 8/14, I absolutely love that they were on time and efficiently. They cleaned up after themselves and took the old windows. My house looks so different now. So much light coming in and reduction in the street noise.. and my cat seems to like them too.

Review 36 (2020-08-03 - Rating: 5)
I was very satisfied with the workmanship of the fellow that was here to do my windows. He was neat and clean with eveything and picked up all the debris when he was done.When i am financially able i will be calling Window World again to replace more windows.Ellen Hughes