Roto-Rooter Plumbing, Drain, Septic & Water Restoration Service

Photo of Roto-Rooter Plumbing, Drain, Septic & Water Restoration Service

Located in Wooster, Ohio

Address: 2522 Cleveland Rd, Wooster, OH 44691, United States

Phone: +1 330-984-4446

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber

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Comments

  • Review 1 (2024-12-28 - Rating: 5)

    Joe lynch and his helper john were very nice. They explained everything they were going to do, and how much it was going to cost. Im not disappointed in the services and price. Also they came during the scheduled time.

  • Review 2 (2024-12-25 - Rating: 5)

    We had an awesome experience with Roto Rooters. Christmas Eve we had NO WATER!!! We called MULTIPLE places and due to the holiday no one was available to help us. Until we talked to Roto Rooters. They were very understanding of the situation and sent out someone to help diagnose the situation first thing Christmas morning. James was our technician that came out. He was very helpful and got fast to work and was able to get our water up and going until we could get it replaced. Thank you James so much for all your help and bless you for coming out on Christmas Day to get our water back with our household of guests.You guys are awesome and we appreciate you all for helping getting us back up and running with water again. You now have gained a new loyal customer.

  • Review 3 (2024-10-26 - Rating: 5)

    My techs name was Ethan. He was VERY informative and pointed out issues now and possibly in the future. Took his time to make sure everything was running correctly. He was very nice and easy to talk to. Very much recommended.

  • Review 4 (2024-09-07 - Rating: 5)

    Had an emergency mainline water back up in my basement they were able to accommodate my schedule and come on the weekend. Joe was my service technician told me 3 possible things to fix the problem and started with plan A as it was the cheapest and less invasive for my situation. He was able to fix the problem and then he’s coworker Austin then came while he was working to see how things were going and is now helping to get the thing that were in that room fixed and or replaced. Both these guys were friendly and very helpful. I wasn’t sure able calling in a bigger company due to cost but the price wasn’t terrible.

  • Review 5 (2024-07-30 - Rating: 5)

    Tyler did a wonderful job. He arrived early and was professional and honest. My wife and I would recommend him to anyone who needs work done. We are thankful to have met him and have him help us out.

  • Review 6 (2024-11-11 - Rating: 5)

    James Thompson was very knowledgeable about putting my new shower drain in. Did everything in a professional way. I would request him again if any problem would arise. Thanks Roto-Rooter. A life saver. Thanks again.

  • Review 7 (2024-12-07 - Rating: 5)

    James explained and answered all our questions. He told us what he was going to do as his investigation went along. He was very thorough and even though it was getting late, he made sure he checked everything. We were impressed.

  • Review 8 (2024-11-17 - Rating: 5)

    On time, professional, polite. Got the problem fixed. Was up front about what needed fixed and cost. Also gave quote to replace outdated plumbing if we wanted it fixed in the near future. Highly recommend Roto- Rooter /Tyler.

  • Review 9 (2024-07-28 - Rating: 5)

    Service was performed on 7/26/2024. The service was on time, and we received a call before the Tech arrived as stated. Dawson Flinn (the RR tech) did a great job and solved our issue to our complete satisfaction. We recommend him highly.

  • Review 10 (2024-08-10 - Rating: 5)

    I had 2 toilets and a sink that needed worked on and fixed.Ethan performed the work anddefinitely did a wonderful job. Ethan is a Tremendously hard worker and explains everything in detail. Ethan s work is greatly appreciated very much ! Ethan is a great asset to Roto Rooter!! 😊 Thank you Ethan for helping me,and thank you for the fabulously great job youve done 👍 Thanks to Roto Rooter for sending Ethan my way!Thank you to the Roto Rooter customer service for taking my call and prompt service that day thank you , Valerie

  • Review 11 (2024-11-08 - Rating: 5)

    Great service, great price and the technician was excellent. Friendly, knowledgeable and got the job done. I Will won’t hesitate to use them in the future for all my plumbing needs.

  • Review 12 (2024-08-16 - Rating: 5)

    James was amazing. He knows his job, explains it well to the client and shows at the end that everything is working well. I would recommend him to anybody and everybody Every day.

  • Review 13 (2024-10-19 - Rating: 5)

    Joseph did a very fast job of unclogging our drain, and now it is completely clear. He was friendly and professional, and, because of this experience, I would recommend Roto-Rooter of Wooster to anyone with plumbing issues.

  • Review 14 (2024-09-04 - Rating: 5)

    The gentlemen who came to the house were very clean and courteous. They were so helpful in dealing with the insurance co. The tech was efficient and explained every step his process and showed us the results.

  • Review 15 (2024-09-08 - Rating: 5)

    Had a great experience with Roto-Rooter, had a few issues and they were extremely friendly and helped me understand what was going on and very professional. Will Definitely use them again in the future!

  • Review 16 (2024-12-07 - Rating: 5)

    Even was very communicative as to what he was going to do. He left everything clean when he was done. He also explained the next steps that will be taken. Thank you

  • Review 17 (2024-09-06 - Rating: 5)

    Joe and Chase came to the house within the window I scheduled online and were very quick to get it fixed! They were very personable and polite when entering my home!

  • Review 18 (2024-12-23 - Rating: 5)

    Service was very professional and forthcoming about what was needed and what we can do to help prevent an issue in the future.

  • Review 19 (2024-12-21 - Rating: 5)

    Joe was awesome, he provided great service and super friendly/informative in the process. Highly recommended!

  • Review 20 (2024-08-30 - Rating: 5)

    The Joe and Joe duo were fantastic! They went above and beyond taking care of the issue they were called for as well as brainstorming other issues. All while being courteous, knowledgeable and professional!

  • Review 21 (2024-11-01 - Rating: 5)

    Was able to get same-day service. The service tech was friendly and professional. Very satisfied withe the work and cleanup.

  • Review 22 (2024-09-13 - Rating: 5)

    Joe and Chase did a good job and were courteous. They answered my questions and did a small extra thing I asked for.

  • Review 23 (2024-08-30 - Rating: 5)

    Tyler is a pleasure! He is very professional and took care of our needs very quickly and got us opened back up! True professional!!!!!!

  • Review 24 (2024-10-21 - Rating: 5)

    James was a nice guy, he took care of our problem and did a great job!

  • Review 25 (2024-09-24 - Rating: 5)

    GREAT! Job well done!! Ethen did an Excellent job fixing our clogged drain he was friendly and Informative

  • Review 26 (2024-11-08 - Rating: 5)

    Joseph , Very professional and knowledgeable with his service for our needs.Always communicating with the unexpected repairs. I felt safe to relax with my inflammation pain and have him in and out of my house for 6 hours.

  • Review 27 (2024-09-21 - Rating: 5)

    Was shown the problem via a camera inspection and was throughly explained on what is needed to correct the problem. On 9/21/24, Joe, one of your service technicians was able to clear a blockage in the main sewer drainage line running from the basement to our septic tanks. He also made it a point to explain the charges for the cleaning services prior to starting and also did a nice job of cleaning up afterwards.

  • Review 28 (2024-12-12 - Rating: 5)

    Roto-Rooter is the Best ! James Thompson is the best service technician !!

  • Review 29 (2024-08-14 - Rating: 5)

    Dawson Flinn was very professional, did excellent work, and completed the work in a timely manner.

  • Review 30 (2024-12-27 - Rating: 5)

    Did a good job, very polite and talked through out letting me know what he was doing and price.

  • Review 31 (2024-08-15 - Rating: 5)

    Very nice guy good work glad he was able to get it fixed 🙏😁

  • Review 32 (2021-07-02 - Rating: 5)

    The guys were great and they were very professional. They were very knowledgeable in what they were doing, I would highly recommend them.

  • Review 33 (2023-12-12 - Rating: 5)

    Called @ 3p.m. to schedule an appointment because my main septic drain was clogged and beginning to back up intk my basement 🤢🤮💩. I was asked if between 6 n 8pm TODAY would work. (Ughh even if it didnt, i would find a way that it would)Received a call from James around 630pm he was here by 640 and I was doing laundry, showering and running the dishwasher all by 745.James was very friendly, very informative, and gave great recommendations as well as explainedeverything he would be/did do. Also took the time to make sure I fully knew how the warrenty worked and what it covered. I from now on will be requesting James if I ever have anymore issues with any of my drains.😎 He was very professional and made me feel at ease with the whole experience. Awesome job James!!🤩 and the whole rooter team! Yall the real drain MVPS💪🥇🏆🚫💩👍🚽🛁🚿😁

  • Review 34 (2024-08-08 - Rating: 5)

    He was very friendly and he cleared my drain!!!!!!!! Im so happy my sink works now!!!!!!! THANK YOU SO MUCH!!!!!!

  • Review 35 (2021-04-17 - Rating: 5)

    Absolutely blown away by the competence, efficiency, and just how pleasant and kind absolutely everyone I was in contact with was. Scheduling the appointment was extremely easy and quick. And I can’t say enough good things about the technician, Chase, that came out to my home. There were a few different issues that came up during the repair, and he handled them all with great competence and skill. He was also extremely pleasant and kind, and provided me with a ton of information for upkeep to prevent the issue in the future. Was also great in giving me the most affordable option for repair. Will 100% continue with Roto-Rooter for absolutely any plumbing issues.

  • Review 36 (2024-04-19 - Rating: 5)

    Prompt, professional and amazing service. Explained everything that needed to happen to solve the problem. Stayed on site until crew was confident that the job was done right.

  • Review 37 (2024-10-12 - Rating: 5)

    Ethan was outstanding. Answering all questions. let me observe every step. would recommend Ethan to any one. Thanks so very much.

  • Review 38 (2021-03-12 - Rating: 5)

    They gave me a fast quote and after I decided to go with them they took out the old water heater and put the new one in, under 3 hours total time. Very quick and efficient! Rob was our tech and he did a great job and was friendly.

  • Review 39 (2021-07-08 - Rating: 5)

    My plumber (and Roto Rooter, Medina OH in general) were great to work with. They provide excellent service, they are prompt, provide a no-cost estimate visit, and very flexible. Pricing is reasonable. Highly recommend this company, and especially this office location. Good people. Will continue to be my first call for plumbing needs.

  • Review 40 (2021-05-27 - Rating: 5)

    Tyler was wonderful, professional, polite and very quick at completing the project. Cleaned up his work area & when he left it was as clean as before. He is very easy to talk too, one of the most pleasant repair person I’ve used at our home. I will recommend Tyler to others

  • Review 41 (2018-05-29 - Rating: 5)

    Our Technician was Kevin Tompkins and he was Excellent! If I could give him 6 stars I would. He was very informative and personable. His professionalism was very evident. He does great work and I will continue to use Roto-Rooter for all my plumbing needs. Thank you! We are very satisfied!!

  • Review 42 (2018-11-07 - Rating: 5)

    All around great customer service! Brandon came out in the middle of the night, was honest and thorough with his investigation. Although the issue was not able to be solved, he made arrangements for the work to resume immediately the next day. Kevin was wonderful - and truly took the time and effort to make sure we were heading in the right direction. Kurt also came to our house and was determined to get it right. After a few hours of being persistent, they were able to solve our issue and get us back to normal.We are extremely grateful for the professionalism and hard work effort! We will definitely use Roto-Rooter for our needs in the future!

  • Review 43 (2018-05-28 - Rating: 5)

    Marcus was very friendly and knowledgeable. He unclogged my utility sink in less than an hour. He made sure I understood that the work had a 3 month warranty and even offered tips on how to keep the drains unclogged. Nicely done!

  • Review 44 (2022-07-05 - Rating: 5)

    A messy and smelly problem showed up out of the blue this holiday weekend. Given the timing, right after the 4th of July, I thought for sure when I called Roto-Rooter that Id be at the end of a long line and would probably have to wait at least a day for someone to come out. Im happy to say that my call was answered almost immediately, and the R-R rep on the phone politely took all my information by asking easily answered questions that led to an accurate diagnosis of my plumbing problem. She set up an appointment for the same day. Joe, the R-R technician, showed up right on time, asked me a few more questions, and step by step mapped out exactly what needed to be done. Then he systematically followed his plan. Hoping to learn something, I stuck around. And he was kind enough to explain what he was doing and why. When the service work was done, I asked Joe for estimates on some other plumbing jobs that have to be completed in the near future. Again he worked professionally and efficiently, coming up with the estimates I asked for—again, with helpful added information. Based on good work—done well, quickly, and all with consideration for the customer—I highly recommend Roto-Rooter generally and its technician/plumber Joe specifically.

  • Review 45 (2018-04-23 - Rating: 4)

    We just had our water tank replaced by Brent today!we are very satisfied with the installation. Brent was extremely professional and polite, he worked quickly to get the job done.Our only complaint is the price of $1300 for a 30gal water tank with minimal plumbing installation.We also appreciate the timely manner to get the job done. We called at 9:30am and it was done at 5:30pm

  • Review 46 (2024-09-04 - Rating: 5)

    Tyler was very professional while installing my water heater. Explained what they were going to do step by step. Very reasonable price quote.

  • Review 47 (2019-06-24 - Rating: 5)

    Awesome service. They were clean, fast, direct and fully attention to our doubts. They came in the scheduled time; they called before to give us a heads up about the ETA; they were very polite and respectful; and did make all the explanations about the service and price clear and understandable. The service was really well done and they still give us some tips about how to proceed in case of other problems in the end.Before they came, the company called us and also send msgs about who was coming with pictures (safety*-*).I have just good things to say about and for sure I will call them again in the future when needed.

  • Review 48 (2020-06-01 - Rating: 5)

    Mike was professional and understanding of our particular problem. He worked quickly and efficiently and even when the job was done?!?, he checked a few other things out to be sure that they were not adding to our issue or would become an issue in the near future. Good work sir and thank you. All this and mike showed up at my house within 45 min of initial call.

  • Review 49 (2021-02-24 - Rating: 5)

    Our lower level laundry room drain was backing up. Joe was out, he called 10 minutes prior to his arrival. Joe was quick to resolve the issue, made sure there was no other issue while he was here. Joe was also respectful of our home, and Covid awareness.The pricing was about what I thought it would be for a call of this nature. I would recommend Joe and his team to my friends and neighbor and call on him when the need arises.B. TylerBrunswick, OH

  • Review 50 (2022-02-02 - Rating: 5)

    Dawson attended the clog in a timely manner and was very professional. He cleaned up the sludge that had gotten on the floor and on the face panels of the washer and dryer. While not having his camera with him, he was quick to ensure he added us to his schedule within a few days to complete the service, and he was effective at reviewing the warranty of his work should anything go wrong.

  • Review 51 (2018-02-20 - Rating: 4)

    Roto Rooters service guy, Tim was very professional and knowledgeable.He took care of our sewage problem quickly. I highly recommend him. I only gave four stars because the customer service girl was confused about my needs during my initial call, which resulted in two different service calls. The 1st one was not only a waste of my time but a waste of the service man and his apprentices time. But Tim was great!

  • Review 52 (2019-07-05 - Rating: 5)

    We had a slow flowing kitchen sink drain. After several gallons of drain cleaner and several attempts to snake the drain myself. Brandon ( the Roto Rooter tech) came in, assessed the issue, gave us a method and cost to fix the problem. After our OK, he got right to work and completed the kid quickly. The drain now flows better then ever. Considering the work he had to do, the price was affordable and worth it. We also asked for a quote to replace our hot water tank. Before he backed out of our driveway, we had an email with a quote. I will use these guys again and will recommend them, without hesitation.

  • Review 53 (2020-02-19 - Rating: 5)

    My technician was willing to explain what he was working on and teach me about plumbing while he worked. There are a few design flaws in my house’s system, but at least I know about them now and understand how they could be improved.In addition, they made an appointment for me on short notice when my natural gas was leaking, and were thorough in both testing and repairs. Victor even found an issue that the gas company’s inspector had missed. Thank you!

  • Review 54 (2024-10-27 - Rating: 5)

    Easy scheduling, Tyler was friendly and thorough and was able to get our job done the next day after our estimate

  • Review 55 (2020-09-05 - Rating: 5)

    Victor was great! He was knowledgeable and friendly. He definitely helped us to understand the situation and how to proceed with any issues that may occur in the future. We will be using Roto Rooter again for any plumbing issues.

  • Review 56 (2019-10-04 - Rating: 5)

    Mike was super friendly and knowledgeable. He explained everything quite well from start to finish. He gave me options. He was very respectful and cleaned up the area he worked on when he was finished. Hes a great asset to your company.

  • Review 57 (2021-08-01 - Rating: 5)

    Tyler out of Medina, Ohio was great. He came out on. Saturday evening without complaint and worked until our sewer lines in our duplex were clear. He was very personable and answered all of our questions. Thank you Tyler for such a great experience during our high stress situation. Larry and Lori Jeffers

  • Review 58 (2021-06-17 - Rating: 4)

    Update, The company contacted us immediately and listened to our concerns. We want to thank Roto Rooter for listening and understanding our situation and we are very happy with the resolution. Thank you Roto Rooter the work was professionally done..... We were told he would be here at 11:30am. The city water man was here on time to shut off the main. The city man had to leave because roto rooter was not here on time. I called the office and was told he would give me an ETA. Never got a call till 12:50pm to say he was on his way. He said he was overbooked by the office. Paid premium price for this service that was late! I could have gotten it alot cheaper and would not be upset about the lateness but to pay that price I expected more from them. A simple phone call to let us know you are going to be an hour and half late would have helped. If you have a day to waste and lots of money to spend then this is the company you want.

  • Review 59 (2019-09-24 - Rating: 5)

    Matthew was the technician that came to my house. He is very friendly, personable, and knowledgeable. Matthew fixed the drain issue and gave advice on how to avoid my particular problem in the future. He also looked at a couple of other plumbing issues, offered several different options along with estimates for each option. This was a great experience, Roto-Rooter has a terrific technician and person in Matthew. When I schedule my additional plumbing repairs I will be requesting Matthew.

  • Review 60 (2018-05-24 - Rating: 5)

    Outstanding customer service. Kevin Tompkins was terrific. He went above and beyond, and even took care of getting the city crew to come out and open the sewer line under the street, when it turned out thats where the problem really was. Very professional, very considerate, very good service.

  • Review 61 (2019-05-20 - Rating: 5)

    I’m a new home owner and I found I had an issue with the drain in my basement. I called rotor rooter and they were able to come out that same day and they were on time. The technician, Brandon Becker, was very polite and knowledgeable. Being a first time home owner I had a lot of questions and he answered them knowing I was asking because I was curious and cared and was not judge mental at all. Highly recommend Roto-Rooter for my experience. Oh yea and my issue was solved and fixed within an hour and a half

  • Review 62 (2019-06-05 - Rating: 5)

    Roto-Rooter was very responsive to my on line request for service which I placed around 1am. I received a phone call just after 8am the next morning, received an email telling me the plumber was on his way and also received a text with the plumbers photo and bio. Victor did an awesome job! Very professional and courteous. Thank you!

  • Review 63 (2021-08-07 - Rating: 5)

    I had a sewage back up, I called Roto Rooter and Tyler Redinger showed up at my door 90 minutes later. Tyler explained everything to me thoroughly and made sure I understood my options. Very professional and courteous, and he’s a great tech! He found other tree roots that my previous plumber (from 3 weeks ago) had missed, and he jetted them out. Problem solved. Highly recommend.

  • Review 64 (2024-08-25 - Rating: 5)

    Tyler is an excellent technician—-skilled, professional, personable and a good communicator. He is calming and cheerful also which is unusual for this type of work. Thanks Tyler!

  • Review 65 (2019-05-27 - Rating: 5)

    Mike came promptly and was very professional, courteous and did an excellent job. He explained the process and step by step on what he was doing and kept me informed every step of the way. Will definitely use again if the need arises

  • Review 66 (2024-11-04 - Rating: 5)

    Awesome fast service, friendly and professional technician

  • Review 67 (2019-05-12 - Rating: 5)

    Our repairman was fast, efficient, explained everything, and worked very hard to get the job done right. He replaced pipes, fixed the faucet, and took care of all the issues. Fair price, quality service.

  • Review 68 (2020-04-26 - Rating: 5)

    Mike was amazing. Extremely professional and knowledgeable. He made sure that the job was done to our satisfaction. He was very clean during and after cleaning our main swer line. Thank you for everything!

  • Review 69 (2020-04-15 - Rating: 5)

    Was amazed with the service from the start. No one looked down on us because our home is a mobile home/ trailer. The appointment was the same day. I recieved a txt with the techs full name & picture. Loved the attention to detail from start to finish. We will be replacing our water heater tomorrow. Thank you so much roto rooter!!!

  • Review 70 (2018-04-27 - Rating: 5)

    My kitchen sink was draining super slow. I had taken pipe off to see if I could clean out myself and cleaned the elbow. However, there was gunk & greasy stuff going down into the pipe. I called Roto-Rooter because I received a magnet on phone book and thought I would check them out. Reasonable prices. Marcus came out and did a great job!! He explained the pricing and cleaned up the area. Thank you!

  • Review 71 (2022-08-27 - Rating: 5)

    Came home from school there was a tag on my door from the water company telling me that I was going through 40 gallons an hour. I went down to the basement and found a leak. I immediately called Roto Rooter they were out within the half hour I am very very impressed with our service and they’re going to fix the water damage before they left the leak was fixed I highly recommend this company and these people

  • Review 72 (2021-03-30 - Rating: 5)

    Rob was very professional and polite. He resolved the problem quickly. He provided information to help us prevent the problem from recurring. He left the bathroom as clean as it was before he arrived. I would request him again if we have any future issues.

  • Review 73 (2021-02-10 - Rating: 5)

    Rob called in route to give us a time of arrival. They where completely professional and health conscious. A small piece of drywall needed removed and the dust clean up was impeccable. Have used this company before, and all the employees we dealt with are grade A.

  • Review 74 (2017-10-07 - Rating: 5)

    Technician was prompt and professional, made assessment of the problem and fixed our issue. Tech found our problem to be where our line connects to main and documented the problem with pictures and a explanation to forward to the county. Did not try to perform unnecessary work to run up a invoice and was happy he could solve our problem easily. Thanks Tim

  • Review 75 (2022-07-03 - Rating: 5)

    Tyler was very helpful, knowledgeable, and personable! We absolutely loved his work and personality and will definitely be recommending to friends and family!

  • Review 76 (2017-10-14 - Rating: 5)

    Tim was so nice and took the time to educate us about what was going on with our plumbing. Since we just got married and have only been homeowners for a few months, it really helped us understand the situation. Thanks Tim!

  • Review 77 (2022-05-27 - Rating: 5)

    Dawson came out and quickly assessed the situation. He was very kind and knowledgeable. We will definitely continue to use this company for future references

  • Review 78 (2018-11-08 - Rating: 5)

    Original call received prompt action to our call Time span for arrival very accurate. Inspection was accurate. Installation of new hot water tank was quick. Very pleased with overall experience. Highly recommend

  • Review 79 (2017-12-23 - Rating: 5)

    Very pleasent workers. Very nice people they helped out a lot when we were in such a bad situation. Good representative for their company. Kevin was an excellent guy. Pleasure doing business with them

  • Review 80 (2019-09-10 - Rating: 5)

    Service man was professional and cordial. Have no issues with the level of service. Prices for the service were extremely high (service tech does not create pricing). For that reason alone, RotoRooter can never come to any of my homes again.

  • Review 81 (2020-05-26 - Rating: 5)

    Called about sewer backup. They were friendly and responsive. Scheduled for 6 pm but they were able to show up early. Hydro-jetted the problem and video scoped to inspect. Would use them again. Fair price and good service.

  • Review 82 (2021-02-09 - Rating: 5)

    Our hot water tank had given up on doing its job and decided to quit without giving its two week notice. So we decided to reach out to Roto-Rooter to see if they could help us find a new one for the job. They were kind enough to find a replacement for us and install it for us. The new hot water tank is a real good worker. Does its job quicker and better than the old one and never complains about its job. Its a real looker too. I think our furnace has a crush on them. They seem to be real cozy with each other for the most part. Roto-Rooter was quick at answering our call and taking care of our problem. I highly recommend them to anyone who has a plumbing problem.Thanks Roto-Rooter for finding us a awesome worker for the job of being a hot water tank. Were thinking of giving it a raise but we cant let the furnace know. A+ on everything.

  • Review 83 (2018-02-21 - Rating: 5)

    Im giving Roto-Rooter 5 Stars today and would give 10 if I could. I had a serious water leak from my refrigerator that drained into my basement ceiling and had to catch the water with buckets. I called Roto-Rooter and they had someone at my house in 15 minutes! The gentlemen diagnosed the problem, told me everything I needed to know about what was going on ( I was not home at the time ), let me know exactly what it would cost, and did the repairs within 30 minutes. This is by far the best service I have ever had in an emergency situation, and Ive had many! Thank you Roto Rooter for the great service! You guys are outstanding.

  • Review 84 (2018-01-04 - Rating: 5)

    Our Roto Rooter representative came out in the evening, spent all the time required to address our problem and offered good advice on steps we can take to avoid future problems. A nice touch was even having booties for the wheels of the equipment. This is the 2nd time we have used Roto Rooter and we have had great experiences.

  • Review 85 (2024-09-12 - Rating: 5)

    Very good service, very professional and got the job done quickly

  • Review 86 (2019-12-23 - Rating: 5)

    Got my sink unplugged on the day I called. Rob was very professional and thorough in explaining everything. Being the day before Christmas Eve I was expecting to have to wait until after the holidays, but nope.. RR got it done. Thanks

  • Review 87 (2022-06-13 - Rating: 5)

    Tyler did an excellent job. He was knowledgeable and helpful in finding the issue. Drain working well again. Definitely would use Roto -rooter again.

  • Review 88 (2020-02-05 - Rating: 5)

    Rob came out at the scheduled time. He knew exactly what he was doing, diagnosed and fixed the problem. It was a little pricey, but Rob had all the tools, the line camera, and the high pressure jet to clean the main line. I would definitely call Roto-Rooter again.

  • Review 89 (2018-08-16 - Rating: 5)

    Came out same day! Did a great job and was very thorough in explaining and fixing our plumbing problem. We will definitely use their services again in the future!

  • Review 90 (2018-09-04 - Rating: 5)

    I really appreciated Brandons work and thoroughness. Great job done!!! Although, nothing at all to do with Brandon, what I dont understand is why I pay $435 for the work when it is my water that is being used to clean my pipes! I know it is the equipment they use that needs it, but there was a lot of water used and running down my driveway. I think its best to get Brandon a new pump or something so it doesnt waste water so much. This price is quite high for what you get. I hope you reconsider how much people pay in the future. It does come with a 6 month warranty which is great and a great job, I just wish it wasnt so expensive!! Regardless very satisfied with Brandons hard work!! Also with the quickness of helping us fix our root problems with same day work!! I would recommend to anyone!!

  • Review 91 (2024-08-02 - Rating: 5)

    Work was done quickly and efficiently. I am very satisfied.

  • Review 92 (2018-01-30 - Rating: 5)

    The technician was incredibly professional and courteous - using boot covers etc.Ended up unclogging my drain and cleaned up really well after done.Would highly recommend using them roto rooter again.

  • Review 93 (2021-07-19 - Rating: 5)

    Jademon James and new guy Dawson did an amazing job! I cant say enough good things. I will recommend them to anyone that needs plumbing. They were awesome.

  • Review 94 (2017-09-05 - Rating: 5)

    Roto rotor was fast to fix my repairs. When I had a water leak in my pipe. They stand behind their work and the work their employees do. Greg explained things to me so I understood when a problem with my hot water tank arised after the leaking pipe was fixed. I really appreciated him taking the time to talk with me and reassuring me. He got out to my house and fixed the problem right away. Thank you to Roto Rootor.

  • Review 95 (2018-09-29 - Rating: 5)

    The service tech was outstanding, Brandon wss done within an hour and the job done to perfection. He knew exactly what he was doing. We highly recommend Brandon and Roto Rooter!!

  • Review 96 (2019-05-18 - Rating: 5)

    Victor is a exceptional technician who was able to diagnose and resolve my plumbing issue in a very short amount of time. We can now resume our normal activities at our house now that our drains are clear. Thanks Victor! Kim Hefner-Customer

  • Review 97 (2022-09-11 - Rating: 4)

    Very professional and informative,James was very pleasant and explained what and why he was doing. He showed me my main problem and set up a day and time for someone to come look at it.

  • Review 98 (2018-09-24 - Rating: 5)

    Customer oriented quality service received today. Repairman was courteous, on time and diligent to explaining problem and providing quick solution. Would recommend to anyone in need of a solution to a plumbing problem.

  • Review 99 (2022-08-06 - Rating: 5)

    Joe Lynch did a great job. Things were looking bad, as this was second trip to correct problem. Joe was able to get through the pipe - much to our relief!

  • Review 100 (2022-07-20 - Rating: 5)

    Dawson was very polite and caring about our house. Didnt mark up the floor and wore covers on his shoes. A very respectful gentleman.

  • Review 101 (2021-07-21 - Rating: 5)

    Chase was professional and thorough. Did the job quickly. Cleaned up afterwards. Made us feel comfortable that the drains were now safe to use.

  • Review 102 (2021-07-21 - Rating: 5)

    James (Jim) researched and found the proper cartridge for our shower repair and even hustled to his supplier before they closed for the day so that we would not be without water for the remainder of the day and into the next. So thankful!

  • Review 103 (2020-05-15 - Rating: 5)

    Shawn Hemenway was very professional. He is so personable. He helps to explain everything along the process. He pumped my daughter and son-in-laws septic and was awesome. He is the reason I called Roto Rooter. Thanks for your help Shawn!

  • Review 104 (2018-06-21 - Rating: 5)

    Brandon was very knowledgeable. He explained exactly what he was doing. He worked quickly and efficiently. Our drain is working better than it ever has.

  • Review 105 (2021-05-18 - Rating: 5)

    Technician arrived at my moms on time and was very personable. She was very pleased. She states that he is an asset for your company!

  • Review 106 (2020-12-25 - Rating: 5)

    Performed sewer drain clean out and cleaned up after himself. Kind of pricey but very satisfied for the work that was done especially for a christmas day call. The technician friendly and knowledgable

  • Review 107 (2020-10-07 - Rating: 5)

    Were able to come out quickly and earlier than initially scheduled. Very polite, professional and honest which is important. Found my issue quickly and gave me the steps needed to resolve it.

  • Review 108 (2020-01-16 - Rating: 5)

    Came out right away and was very polite and professional. The price they quoted was fair and there were no additional charges. I highly recommend Roto Rooter.

  • Review 109 (2017-10-12 - Rating: 5)

    Thank you so much CJ , you did a great job! I will highly recommend Roto-Rooter to all my friends. Prompt service, highly knowledgeable plumbers, you cant go wrong! Thanks so much CJ and Roto-Rooter!

  • Review 110 (2022-01-28 - Rating: 5)

    Service technician Dawson was very professional and did excellent work I am very satisfied with all aspects of the service call would defy use this company again. Honestly I could not have got a better service tech

  • Review 111 (2018-05-10 - Rating: 5)

    Brandon came and got the job done! all my pipes clear out and everything is just draining well. with that and end up being a big mess in my bathroom but he cleaned it up very spotless very appreciated it thank you

  • Review 112 (2022-08-13 - Rating: 5)

    Jademen James was so helpful and respectful, I definitely recommend roto rooter to all my contacts! Big thank you again.

  • Review 113 (2019-05-14 - Rating: 5)

    Can I request Joseph to come only when we need someone?? Very great guy,,, knows his business,,, God Bless him and his family,, I am hoping we dont have to use him again...but if we do,, like to send him out...

  • Review 114 (2020-05-31 - Rating: 5)

    Although Roto Rooter wasnt able to help our particular situation, it was great to have someone come out on a Sunday afternoon and at least be able to run some diagnostics for us.

  • Review 115 (2022-01-01 - Rating: 4)

    Plumber professional and friendly. The office did not tell me that when they put me on the schedule for New Years Day that it would be an additional $75.00. I should have been told in advance.

  • Review 116 (2018-11-04 - Rating: 5)

    Kevin represents Roto Rooter well. He seems knowledgeable and took the time to explain the work which needed to be done. Its plain to see that he enjoys his work.

  • Review 117 (2021-04-17 - Rating: 5)

    Had to have drain cleaned and was able to arrange an appointment the next day. Jademan was professional and completed the work and cleaned up after himself.

  • Review 118 (2020-09-01 - Rating: 5)

    Brent the Tec who came out was above great. The young lady phone person was alsovery kind & helpfulWill recommend to anyone who needs& also keep your number for future.THANK YOU ALL

  • Review 119 (2018-12-06 - Rating: 5)

    Fast efficient work done at a fair price. Many thanks to technician Kurt J. Will definitely use Roto-Rooter in the future. Dave N. Brunswick, OH.

  • Review 120 (2022-01-28 - Rating: 5)

    Service technician Dawson did an excellent job he was very professional and we were extremely satisfied with his work I would definitely use this company again

  • Review 121 (2018-06-22 - Rating: 5)

    Brandon was professional and courteous. Did the job in a timely manner. Very satisfied. Will ask for him by name the next time.

  • Review 122 (2021-07-30 - Rating: 5)

    Tyler was very professional, competent, and informative. He unclogged our drain and provided tips on how to keep it from happening again.

  • Review 123 (2017-07-31 - Rating: 5)

    Very professional and friendly serviceman. Efficiently got job done. Explained why clog happened and educated me how to keep drain clear.! Awesome and quick service! 👍

  • Review 124 (2017-08-29 - Rating: 4)

    $1,300 for a basic water heater 40 gallons seems a bit expensive. But when the guys there Saturday morning at my apartment it is hard to send him away and shop around when tenants are going without hot water. Maybe I am just too good of a landlord?

  • Review 125 (2018-04-08 - Rating: 5)

    Marcus was great! Hes was neat, worked quickly, and kept me informed of his progress along the way.

  • Review 126 (2017-08-17 - Rating: 5)

    Tim did an excellent job and help diagnose and document the issue so the city can fix the damaged line. Couldnt be happier with the service!

  • Review 127 (2020-08-03 - Rating: 5)

    Ben was very professional and did a great job .He made sure everything drained properly and cleaned up before he even gave the bill.He was very curtiuous.

  • Review 128 (2018-01-09 - Rating: 5)

    Brent did a great job. Came out on a Sunday night within two hours of me calling. Fair pricing.

  • Review 129 (2019-11-22 - Rating: 5)

    Wow! Matthew was here twice this week and he went above and beyond to make sure everything was taken care of for us! So competent, caring and professional!

  • Review 130 (2017-12-08 - Rating: 5)

    Very professional, courteous and prompt. Gave a quote and it was as quoted even after a trip to the hardware store for parts. My new go to plumber.

  • Review 131 (2020-03-14 - Rating: 5)

    Always the most efficient, effective, beyond friendly, knowledgeable, and extremely professional technicians! Loveee Roto Rooter Wooster. Recommend 10/10.

  • Review 132 (2017-01-27 - Rating: 5)

    Mike 1031 and Ted 1700 were polite, professional, and efficient. My kitchen sink is working, and Im a happy customer!

  • Review 133 (2022-08-24 - Rating: 5)

    I had a shower repair done and I am extremely happy about their professional service and the pricing. Highly recommended!!

  • Review 134 (2017-11-12 - Rating: 5)

    Very knowledgeable, professional, personable, and patient. He did an excellent job in my home, and I am very satisfied with it.

  • Review 135 (2019-06-15 - Rating: 5)

    Technician was professional and courteous, explained the whole process and was very neat, called and showed up earlier than scheduled, highly recommend this company

  • Review 136 (2018-07-24 - Rating: 5)

    These guys showed up, water jetted my basement drain (no sump pump, old farm house) got upwards of three inches of water to drain within minutes. I would highly recommend them to anyone with water in their basements

  • Review 137 (2019-06-09 - Rating: 5)

    Brandon was very professional. He knew exactly what to do and fixed our problem with a tree root in our septic line. 10 stars.

  • Review 138 (2019-02-28 - Rating: 5)

    Brandon did an excellent job. He was polite and personable. I would recommend him.

  • Review 139 (2021-05-22 - Rating: 5)

    Wonderful customer service. They got a friendly service technician to me quickly and resolved my issue professionally and courteously.

  • Review 140 (2020-01-02 - Rating: 5)

    Very good experience with Roto-Rooter and the tech Mike was very professional. Left everything clean and explained the problem. Thank you!

  • Review 141 (2021-12-15 - Rating: 5)

    Very professional fixed my clogged toilets in no time,even cleaned everything up. I would highly recommend using them.

  • Review 142 (2017-08-23 - Rating: 5)

    Technician was great and very funny He made the problem less stressful truly a plus for the company business very pleased, I would recommend Roto Rooter to anyone with a plumbing problem 👑😇✝️💪

  • Review 143 (2024-09-18 - Rating: 5)

    They was very helpfull

  • Review 144 (2019-05-31 - Rating: 5)

    Victor was very nice and knowledgeable. He was quick and the price was fair! Thank you

  • Review 145 (2017-09-12 - Rating: 5)

    Brent was nice and took his time. He didnt leave until he had my drains fixed.

  • Review 146 (2022-05-12 - Rating: 5)

    He was on time and very professional. I would call roto rooter again. Good job.

  • Review 147 (2021-04-20 - Rating: 5)

    Jademen is awesome!!! Very personable and educated on his work! Would highly recommend.

  • Review 148 (2022-06-29 - Rating: 5)

    Very pleased with the service, and young man that did the work. He was very nice and answered any guestions I had.

  • Review 149 (2020-06-29 - Rating: 5)

    Very responsible and knowledgeable and got the job done in a timely manner. Would highly recommend him.

  • Review 150 (2019-12-26 - Rating: 5)

    Got the Tech name Rob. Was very nice talked me through all the problems while jetting my line would refer them to anyone Great Company.

  • Review 151 (2020-12-28 - Rating: 5)

    Mr. James was very courteous & calmed my nerves as I had plumbing issues on Christmas Eve! Thank you!!

  • Review 152 (2018-04-08 - Rating: 5)

    Marcus was very courteous and professional, if we ever need service again he is the man for the job!

  • Review 153 (2018-07-10 - Rating: 5)

    We couldn’t have asked for better service from Victor at Roto-Rooter. Victor was friendly, knowledgeable and efficient.

  • Review 154 (2021-06-19 - Rating: 5)

    I couldn’t possibly be happier. Tyler did a fantastic job and we very much appreciate it!

  • Review 155 (2022-09-15 - Rating: 5)

    This young man was very very nice. He explained to me the problem and also told me someone would by sometime today to check it.

  • Review 156 (2018-08-09 - Rating: 5)

    The technician was very personable and respectful. I will definitely use their services again.

  • Review 157 (2019-08-13 - Rating: 5)

    The service was amazing, price is steep as expected. The service made up for it. Joseph was great!

  • Review 158 (2021-04-11 - Rating: 5)

    Victor was awesome and expedited the process of unclogging my sewer line. I was extremely thankful.

  • Review 159 (2022-08-16 - Rating: 5)

    Outstanding and exceptionally quick service, made it out on time and explained every step of the process.

  • Review 160 (2020-07-03 - Rating: 5)

    Rob is a great plumber. Highly recommend him and Roto Rooter. Thanks!

  • Review 161 (2019-03-02 - Rating: 5)

    Very happy. Great communications and overall great experience. Victor was great, fast and very professional.

  • Review 162 (2019-02-20 - Rating: 5)

    Rob showed up less than an hour after I called, was very nice, got the job done quickly!

  • Review 163 (2018-11-09 - Rating: 5)

    Super friendly service, he was on time and completed the job in a timely manner. Very satisfied.

  • Review 164 (2020-02-04 - Rating: 5)

    Brandon fixed our shower faucet. He was so professional, kind, courteous and quick too!

  • Review 165 (2019-06-25 - Rating: 4)

    Had a good discussion about my issues, your representatives were straight forward with solutions and didnt pressure me

  • Review 166 (2018-09-14 - Rating: 5)

    Kevin was very friendly and answered all my questions I was happy with my service and highly recommend them to my friends

  • Review 167 (2020-11-19 - Rating: 5)

    Great company! Very timely, courteous, responsive, and they get the job done.

  • Review 168 (2020-03-22 - Rating: 5)

    The technician Mike that came out was very courteous and informative about how to avoid our situation happening again

  • Review 169 (2018-12-12 - Rating: 5)

    Great job on my floor drain! They made short work of it and treated me right. Thank you!

  • Review 170 (2018-08-11 - Rating: 5)

    Marcus from roto rooter was very professional and able to answer all of my questions and get my sewer drain unclogged

  • Review 171 (2021-05-06 - Rating: 5)

    Excellent service. Chase is very knowledgeable, friendly and professional. Highly recommend!!!

  • Review 172 (2021-06-19 - Rating: 5)

    Thank you guys so much for getting my kitten out of the drain pipe she’s still alive because of you guys and it was you’re first time rescuing a kitten and it’s a baby girl

  • Review 173 (2020-10-30 - Rating: 4)

    Very friendly very professional did a great job I got all the water out of the basement

  • Review 174 (2018-05-24 - Rating: 5)

    He did a really good job. Was here for hours and didnt give up. Thanks so much.

  • Review 175 (2018-08-01 - Rating: 5)

    Tech did a great job of getting the problem resolved after running into a few speed bumps during the process

  • Review 176 (2019-02-22 - Rating: 4)

    Called to solve a water backup problem.They did a good job identifying the problem and offering solutions.

  • Review 177 (2024-12-12 - Rating: 5)

    Joe Did a great job!!!!!! First class service!

  • Review 178 (2022-05-20 - Rating: 5)

    Awesome work and company thats why I call on them everything I need plumbing work

  • Review 179 (2019-10-10 - Rating: 5)

    The technician was knowledgeable well prepared and answered all of our questions. Well done

  • Review 180 (2020-08-03 - Rating: 5)

    Roto Rooter technicians are always the first & best call I make for plumbing needsThanks again

  • Review 181 (2021-03-17 - Rating: 5)

    Great work done fast & reasonably priced! Very responsive too!

  • Review 182 (2024-11-02 - Rating: 5)

    Great service.

  • Review 183 (2020-01-25 - Rating: 5)

    Guys showed knowledge of our situation they knew what needed to be done where to jet the shower lines and cleaned the floor that got sewer water when they were working on the drain

  • Review 184 (2022-06-01 - Rating: 5)

    I received professional detailed information as to the possible solutions of my problems . I will use it to decide what action I want to take

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