NC Master Plumber, LLC

Photo of NC Master Plumber, LLC

Located in Willow spring, North Carolina

Address: 520 Carolina Ave, Willow Spring, NC 27592, United States

Phone: +1 919-795-8727

Rating: 4.8

Services

  • Repair services

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-12-10 - Rating: 5)

    John is very knowledgable and did excellent plumbing work for our house. We had an emergency issue and he helped us out immediately. The work he did to fix our issues was very solid. He explained what he was going to do every step of the way. We will definitely be calling John again whenever we have plumbing issues. I highly recommend him.

  • Review 2 (2017-10-30 - Rating: 5)

    I asked John to help replace my whole house sediment filter. Over a few days we worked out a plan that fit my need and my budget over email. The installation was really smooth, and the system works like a dream. He set it up so I can change filters even if someone is using the water with a simple bypass. He framed out a mount for the system and secured it to the joists and basement floor, so its not flopping around like the old system was. I appreciate the pride he takes in his work.Hire John if you want to sleep well at night knowing you had a professional do great work.

  • Review 3 (2024-10-25 - Rating: 5)

    John is an honest, punctual and affordable plumber. I am so grateful to have found him...you will too!! Give him a call, you will not find any better!!! Thank you!!!

  • Review 4 (2021-06-29 - Rating: 5)

    Very responsive to my questions, and explained everything thoroughly and concisely. Helped fix the leaking pipe issues, and had the new requested products installed in a short time. Very satisfied and happy with the work done!

  • Review 5 (2019-04-26 - Rating: 5)

    John came to fix a valve under one of my sinks that was pretty corroded and started dripping. He showed up right on time, was very friendly and professional. He discussed what my options were to fix the problem and took care of the repairs in a timely manner. He also answered a lot of questions I had about plumbing and maintenance to keep things working at my house. Other valves will need to be replaced at some point and I will definitely contact John again for the job!

  • Review 6 (2023-08-22 - Rating: 5)

    John and NC Master Plumber LLC have provided exemplary service on the two occasions where we needed plumbing services. Ive always received a quick response and professional, courteous service. Highly recommend!

  • Review 7 (2019-12-23 - Rating: 5)

    Having used Plumber John in the past, I didnt hesitate to call him for recent problems. He arrived at the scheduled time, was able to make two repairs in an hour, explaining as needed, and I found his prices reasonable. Would highly recommend NC Master Plumber!

  • Review 8 (2017-01-20 - Rating: 5)

    John did a great job in repairing a pipe leak around my hot water tank, Great Job! and in fact made an improvement and some suggestions to reduce any future issues around my hot water tank. This is my first time experience working with NC Master Plumbing and would highly recommend. Top quality work, very honest, knowledgeable and a great guy who cares about what he does. Would recommend NC Master Plumber to anyone.

  • Review 9 (2015-10-28 - Rating: 5)

    I would highly recommend John Hansen for all of your plumbing needs.John did some work on a house my wife and I had just bought. He was very professional, competent, and honest. It has been many years since I had a house serviced by a well and not city water. He took the time to explain in detail what our options were and answer all of our questions, especially about the well. He made recommendations based on what would best address our needs, and he made the extra effort to ensure things were done right. He takes pride in his work and pays attention to the details.My wife and I were completely satisfied with the work he did and we will use him again in the future.

  • Review 10 (2018-07-23 - Rating: 5)

    John did a great job of educating me on all aspects of his work, including what likely caused my plumbing issue, types of materials used previously vs. the superior materials he was using to correct the problem, and ways to avoid having issues in the future. Not only was he patient and a pleasure to speak with, his thorough, honest work spoke for itself.

  • Review 11 (2016-07-10 - Rating: 5)

    I am truly thankful for Johns expertise and professionalism. On the two occasions Ive reached out to John for plumbing assistance, he has responded promptly, accurately diagnosed the issue and educated me in the process. One of those days fell on Mothers Day and John was nice enough to come by before celebrating with his own mom. John will fix your issue and do so accurately and fairly. Thanks for all of your help! Highly recommend!!!

  • Review 12 (2016-07-28 - Rating: 5)

    I called John after-hours and he called me back early the next morning. He was very flexible and worked to meet with me as soon as possible to repair a broken pipe. John showed up on time, educated me while he worked, and was very fair in terms of price. I highly recommend him and would not hesitate to call if I have a plumbing need in the future.

  • Review 13 (2017-07-07 - Rating: 5)

    John was the utmost professional when he arrived to help alleviate the problem. The quality of his work and knowledge of plumbing is far above the rest. Very courteous and made sure that everything was restored to my satisfaction. I would highly recommend John for all plumbing needs. professionally followed through with a handwritten thank you note! Awesome!

  • Review 14 (2022-04-05 - Rating: 5)

    John called me back promptly to help with a fridge water valve issue and was very up-front with pricing and all my options. He was able to fix our issue and gave good advice on dealing with my homes CPVC pipes. We now own a water meter key to shut the water off at the street; thanks John. :)

  • Review 15 (2018-05-16 - Rating: 5)

    John Hansen is the man to call if you have any plumbing issues. He has been our plumber for many years, probably 15 years by now. We always rely on him whenever we have a plumbing issue. He has tons of experience and has a wealth of knowledge about all matter of plumbing problems. We have always been happy with his work. Weve had small fixes and big fixes. If you are looking for a plumber and are uncertain about all the options, look no further and give John a call. I wouldnt have stuck with him all this time if he didnt do good work.

  • Review 16 (2017-09-27 - Rating: 5)

    John Hansen (NC Master Plumber) did a wonderful job installing my Water Heater. He was responsive, friendly and patiently answered all my questions. He was thorough and obviously took pride in his work. I will definitely hire him again.

  • Review 17 (2014-07-17 - Rating: 5)

    A friend told me that John Hansen is knowledgeable, friendly, shows up on time, and does the job right. I agree, based on Johns recent work to fix a difficult clogged sink. He was here all afternoon and didnt give up until he fixed it properly, which included changing my plumbing to get to the heart of the problem. I would recommend John to friends.

  • Review 18 (2020-12-17 - Rating: 5)

    Was looking for a knowledgeable and professional plumber who I didn’t have to worry about doing a sloppy job and that’s what I found. He was on time and talked with me about the issue and helped replace the leaking ice maker valve box. While here he also discovered a few other issues in our house we just bought that we should address and was up front about what it would take for the repairs. Once we are ready to complete those we will be contacting him again to complete them!

  • Review 19 (2021-02-01 - Rating: 5)

    John did a great job. He completely replumbed our bathroom sink. He ran into a small problem and came up with a solution right away. Totally professional, and funny, too. Will definitely call on him again.

  • Review 20 (2017-05-19 - Rating: 5)

    All around super experience with John -- he carefully explained options with an approach to limit total spend. We achieved an excellent water pressure solution and we could not be happier -- AND now I also have a high pressure external faucet that is very handy. Ask John how you too can get one of these. Im glad to recommend John to my neighbors.

  • Review 21 (2015-11-20 - Rating: 5)

    My kitchen faucet was in need of repairs. Mr. Hansen started out trying to change out parts on the old faucet to keep costs down, but he was unable to do so because the faucet was too rusted. He then guided me through the process of choosing a new quality faucet that would fit the holes in my granite countertop, finding units on the internet that would suit my needs. He was constantly in communication with me, and this was much appreciated. After my ordering and receiving the faucet, he gave me an appointment for installation. About 45 minutes before the appointment, he called to say that he was on his way. Mr. Hansen completed the job very professionally, and there are no leaks. I am extremely happy with the results, and would highly recommend NC Master Plumber.

  • Review 22 (2016-12-01 - Rating: 5)

    Actually, Im Kevin Shields (Barbaras husband). I called Mr. Hansen around 9:30 AM. Within an hour he responded like a dedicated professional; empathizing with our water issue. Indeed a very gracious gentleman! He informed me that he would be at our home before noon. He fulfilled that promise. When he arrived he assessed the situation and explained exactly what steps he would be taking; and why. I was impressed with his genuine sincerity and it was obvious that this man was an experienced professional who had been involved with plumbing issues for years and years. To be honest, I have some experience in wastewater hardware repair but not in high pressure drinking water. I am very happy I turned this project over to John Hansen. Believe me when I say that he taught me a few things. I would recommend this fine, courteous and intelligent man to anyone and everyone!

  • Review 23 (2018-12-20 - Rating: 5)

    He was able to come out on a Saturday in the rain when our water stopped working and discussed ALL available options even if it meant him not getting the work. Then when he was replacing our pump for the well it was discovered that the previous owner had down a poor replacement that was not anywhere near the depth the pump should be discussed with us again on all the possible outcomes with the replacement. He went above and beyond at every step we will defiantly give him our business again when any other issues arise

  • Review 24 (2017-01-23 - Rating: 5)

    If you want to hire a plumber who operates with both honesty and integrity, than John is your guy. I had a great initial experience with him and will turn to him for all of my plumbing needs. I highly recommend him.

  • Review 25 (2020-02-13 - Rating: 5)

    John was out quickly when we had a plumbing emergency. He worked quickly, was up front with pricing and very informative about what could happen surrounding our issue and how to try to prevent further problems. Very pleased with his service.

  • Review 26 (2018-05-31 - Rating: 5)

    John is a highly knowledgeable plumber with many years of experience. He was able and willing to work off hours on a holiday to find and repair my water problems. I found Johns work to be professional and his prices fair.

  • Review 27 (2019-07-25 - Rating: 5)

    John came on time and was very professional. Not only did he repair the issues I was having, but he also took the time to show me the problems occurring and explain how they could be fixed. He is very knowledgeable, and I would definitely call him again!

  • Review 28 (2021-10-29 - Rating: 5)

    John was available to come to our home and fix our garbage disposal much sooner than we thought. He was on time and very thorough when explaining the process and what needed to be fixed. We highly recommend John!

  • Review 29 (2013-10-26 - Rating: 5)

    I called Mr. Hansen to replace my water heater. He found the same model as the original (State direct-vent) and put in extra effort to ensure it would fit the same tight space. No tankless sales pitch, no switching to electric; just a straight-up replacement. He was on-time, honest and direct. And he kept to his quoted price, despite the difficulty of fitting the tank in its original space. Great job and great guy.

  • Review 30 (2018-05-26 - Rating: 5)

    John has helped us with a couple of jobs, replacing a busted toilet flange and removing a water heater from our crawlspace. He is great to work with, extremely knowledgeable, and charges fairly. (Note, he takes cash or check only.)

  • Review 31 (2014-03-28 - Rating: 5)

    John Hansen is an excellent plumber who shows up on time, courteous, and the bill is reasonable. He gets the job done efficiently. I would highly recommend him to anyone requiring plumbing service.

  • Review 32 (2019-12-07 - Rating: 5)

    John was available to come out quickly when I had a leak under my sink. He explained my problem and my options to correct it including the cost. We even discussed future jobs hell be doing for me.

  • Review 33 (2015-11-05 - Rating: 5)

    Emailed John, he was quick to respond, and to work us into his schedule. Took care of our problem, did what he said he would do when he said he would do it. He will be my first call the next time I need a plumber. Thanks again John.

  • Review 34 (2018-07-02 - Rating: 5)

    Within an hour of filling out the online contact form, I got a call back from John. He was able to schedule me for the following morning. He arrived on time, did good work, and adhered to the estimate he gave.

  • Review 35 (2016-06-17 - Rating: 5)

    He replumbed our bathtub & did a great job. He clearly explained things upfront & throughout the whole process. Id recommend using him since Im very pleased with his work & his honesty.

  • Review 36 (2020-11-03 - Rating: 5)

    Licensed plumber arrived on time. Diagnosed water issues and installed a whole house sediment filter.Work was quality in every detail. Very satisfied, would highly recommend this business.

  • Review 37 (2017-06-28 - Rating: 5)

    Arrived on time, very polite and professional. Assessed the situation with the hot water heater and explained things thoroughly. I personally, felt the call price was a little high since nothing was done. Would definitely use him again though.

  • Review 38 (2018-11-10 - Rating: 5)

    Extremely helpful and knowledgeable in his work. Came out on Saturday and got us fixed, then checked on us on Monday. He us definitely the man to call with plumbing issues. HIGHLY RECCOMEND

  • Review 39 (2015-09-21 - Rating: 5)

    I have used NC Master Plumber (John) in the past and when I had another plumbing issue, John was quick to respond. He quickly diagnosed the problem and fixed it. I highly recommend this plumber!!!

  • Review 40 (2020-02-24 - Rating: 5)

    Mr. John was not only very professional but also informative, nice and way above and beyond what he needed to do. Very pleased with his service and not only will recommend his service to others, I will be using him for a future project.

  • Review 41 (2019-10-21 - Rating: 5)

    I just needed to have my Hose Bib replaced. He was on time, It was a quick and simple fix. He was very friendly and knowledgeable. I would defiantly recommend!!!

  • Review 42 (2023-01-06 - Rating: 5)

    Thank you John for prompt and courteous service! It was great talking to you. I will recommend you to my friends that need plumbing work.

  • Review 43 (2020-01-29 - Rating: 5)

    Very knowledgeable and took the time to explain the issues. Punctual and the quality of work is outstanding. I highly recommend NC Master Plumber.!

  • Review 44 (2017-09-09 - Rating: 5)

    I had an outdoor spigot leaking under my house. Detailed analysis of the problem and my general plumbing situation. Highly satisfied with repair. Highly recommended.

  • Review 45 (2022-11-07 - Rating: 5)

    John replaced a damaged outdoor spigot. Fair price, honest and high-quality work.

  • Review 46 (2020-01-31 - Rating: 5)

    Tremendous service! On time and very acknowledgable. Will continue to you his service for all plumbing needs.

  • Review 47 (2020-09-19 - Rating: 5)

    We had a leaking toilet and, while fixing it, he discovered our warer pressure was high. This second fix was performed at the same time.

  • Review 48 (2022-06-26 - Rating: 5)

    This is the best choice when you want a plumbing issue diagnosed correctly and repairs done right the first time. Excellent work on my house and a rental property. Highly recommended!

  • Review 49 (2021-06-24 - Rating: 5)

    John was very responsive to my initial inquiry about repairing an outside spigot. After coming out and taking a look at the problem, he made suggestions to fix the problem and to ensure that I don’t have the same problem in the future. John was extremely knowledgeable and explained the entire process so that it was understandable and made sense. I will definitely use him for any future plumbing needs. Excellent work!

  • Review 50 (2019-03-25 - Rating: 5)

    John was knowledgeable, quick, honest and fair.. cannot recommend him enough! Will be keeping his number handy for sure!

  • Review 51 (2015-08-05 - Rating: 5)

    I would gladly recommend John Hansen to my friends and neighbors! He is extremely knowledgeable and didnt seem to mind answering my many questions about how to best care for my 22 year old plumbing and well. He is also a creative problem solver and was able to replace my sediment filter, add a new outdoor faucet (including running a new line), and figure out what to do to fix my faulty kitchen faucet. He showed up on time, communicated clearly and effectively about the problem (showing me exactly what he was describing), suggested several alternatives and which he thought was best along with costs for each, finished everything in one day, and left a clean work site. I thought the price was extremely good... he stayed true to his estimate. I will not hesitate to use him again!!

  • Review 52 (2019-02-15 - Rating: 5)

    Arrived on time. Answered all questions we had before, during, and after the job. Cleaned up and completed the job before leaving. Very satisfied.

  • Review 53 (2019-01-12 - Rating: 5)

    Prompt, professional service, good communication throughout the process of Water Heater and Expansion Tank replacement. Very informative answers to questions.

  • Review 54 (2018-05-26 - Rating: 5)

    Johns skills and professionalism are amazing! The quality of his work is exceptional, but hes more than a regular plumber. He cares about the work he does and he wants to make sure you are getting exactly what you want with work that will last for years.Our HW heater was a big box brand that was poorly installed (not to code, among other issues) and was falling apart from the inside, spreading black rubber debris to all our fixtures. Rather than immediately trying to sell a replacement we talked through the options. Once I decided that a replacement was the way to go he recommended a commercial brand that cost about the same as a big box brand but was of a far better quality. Along the way, he was able to install a HW recirculating pump (to get that HW across the house quickly in the winter), replaced the hammering PVR and installed the whole house sediment filter. He made sure I understood the maintenance I would need to perform to keep these systems running in tip-top shape too.We talked about performing some upgrades to the bathrooms; he gave me some websites to browse for higher quality fixtures. While I decided not to tackle that expense this year he insisted that I reach out to him, regardless of whether he was going to perform the work, to make sure that what I found on the site would work and to confirm the list of parts I would need for the job. Needless to say, hes going to get that job when the time comes.Johns very communicative; he makes sure you know what hes doing and when its going to be done. He was always on time but would call if he thought he was going to be even 5-10 minutes late. Hell talk through your options without sounding like a sales pitch and he will always stress using quality parts to go with his quality work. I cant recommend him enough!

  • Review 55 (2023-01-22 - Rating: 5)

    Knowledgeable and professional!

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