American Leak Detection of Southeast Michigan

Photo of American Leak Detection of Southeast Michigan

Located in Whitmore lake, Michigan

Address: 11850 Whitmore Lake Rd Suite B, Whitmore Lake, MI 48189, United States

Phone: +1 734-977-1005

Rating: 4.6

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Swimming pool contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-07-23 - Rating: 5)

    I had a problem with my inground pool after it was opened in the spring. The skimmer worked fine, but the main drain would not draw water. I contacted American leak detection and a technician, Steve came out to test the system and determined the location of the leak. He later returned for the repair. I can’t say enough about how hard this guy worked in the hot sun digging down through our egg rock landscaping to locate the leak and repair it. After a quick trip to Home Depot for parts, he returned and finished the job. The pump and filter are now working like new. I am very impressed with Steve’s hard work, knowledge and friendliness. As a satisfied customer, I highly recommend this company.

  • Review 2 (2023-06-26 - Rating: 5)

    Exceptional service. This is the only company that was able to figure out and repair the leaks in my inground pool! The staff has integrity and walks you through everything. I highly recommend this company and will definitely be returning to them for any future needs.

  • Review 3 (2023-09-20 - Rating: 5)

    I had a hot water pipe develop a leak below the slab in my home and did not really want to trench out my whole slab from the middle of the home to the bathroom tearing up multiple floors If I could get the leak isolated to the bathroom where I believed it to be. I spoke with Alana R at the Michigan SE office and she got everything set up for me to have a tech come out in a few days. Steve W was the tech that came out and he was personable and professional and was able to isolate the leak in the bathroom where I thought it was, due to the floor being warmer in that area. This allows me to make the decision to tear up the bathroom floor vs a trench in the slab from the water heater through a kitchen and living room to the bathroom, preventing tearing up and replacing 3 sections of flooring. It was a pleasure working with both of them and I would absolutely use them again. Thanks again , I appreciate everything. ALD definitely deserves 5 stars in my opinion.

  • Review 4 (2023-05-23 - Rating: 5)

    Amazing. Incredible. Professional. Prompt.Any adjective to describe perfection can be further inserted.To say I am impressed is an understatement.I called ALD at 9am due to what I thought would be a broken underground pool line. Trish took the call and immediately got us scheduled. She was efficient and pleasant on the phone and covered all bases. She got us into an afternoon appointment which we greatly appreciated.Steven arrived to our home around 3pm and went right to work. Within 30 minutes he found the issue. To my extreme surprise and delight, it was not a broken line under the ground. Instead, an o-ring had gone bad. He located it, fixed it and tested the entire system for any further issues. Finding none, I celebrated not having to dig up an area of my yard once again.Steven is a complete professional with an awesome personality to match. He handled everything with such a level of care. He and Trish both deserve raises :)Thank you so much again to Trish, Steven and the rest of the team at American Leak Detection. You made a stressful situation simply disappear.Kindest regards,Derek MackieTroy, Michigan.

  • Review 5 (2017-11-30 - Rating: 5)

    Professional organization from Customer Service to Tech who comes out for service. Every employee strives to do the best possible job they can. You will be very impressed with their straight forward attitude, patience, punctuality, knowledge, professionalism and experience to get the job done. They take pride in doing what they do best. And that is finding the leak, as advertised. The tech was methodical, experienced using state of the art equipment and communicated his every step well. You would be foolish not to use this Company. Dont waste your time or money. Call Donna at American Leak Detection of Southwest Michigan. She will provide the knowledge and opportunity to set your appointment up. Kevin was the tech who came out and did an excellent job with compassion and expertise! You wont go wrong!

  • Review 6 (2024-09-10 - Rating: 5)

    Super impressed with this company. Great service. Every part of the experience was great. Their first appointment was a few days out, but we were losing a few inches of water each day. They worked out the schedule to get it taken care of the same day. The service tech was very knowledgeable and was obviously an expert at his job.I will for sure be recommending this company whenever I have the chance.

  • Review 7 (2024-08-10 - Rating: 5)

    Highly recommended service! The amount of knowledge and information theses guys know is second to none. Masters of the craft. I highly recommend Kyle for his abilities to problem solve and work through the logic of where a leak can come from and why. Hands down worth every penny. Very thankful that I used this team and very thankful that team sent Kyle to help us find our leak. Impressive service. 5 stars. A+ service.

  • Review 8 (2022-05-28 - Rating: 5)

    Our pool has been leaking for a few years. Had a different company come out and fix a couple of leaks in the plumbing. Still had a leak Called ALD and was able to schedule a Tech in a short time. Tech came out as scheduled and was very methodical. He found the leak was around the conduit for our pool light. He fixed a week ago and pool no longer leaks. 😊. His equipment was high tech. Price and time were as quoted and he found and repaired it in the first 2 hours. I would highly recommend this company for finding and repairing pool leaks.

  • Review 9 (2022-07-19 - Rating: 5)

    My in-ground swimming pool had a large leak though a return pipe but I couldnt pinpoint the leaking area because the return line is buried under concrete slabs . I called more than 20 swimming pool repair companies and plumbers and some of them came and said they would dig along the return pipe which will damage large area of the concrete slab and is costly. I contacted ALD and Josh, a leak detection special list, came and pinpointed the leaking area just less than within 30min! Though I still need to figure out how to get it repaired - do it myself or hire ALD again or a plumber, Im very happy now that I can move to the next step. Thank you Josh!

  • Review 10 (2022-10-24 - Rating: 5)

    Prompt, answered all questions and explained process for what to expect for working up our pool leak prior to starting. Found and were able to luckily fix the issue same day. Highly recommended.

  • Review 11 (2022-07-07 - Rating: 5)

    We had a leak in our above ground pool and could not figure out where it was. This company is a class act, they were very methodical and found right where the leak was. Turned out there was a tear in the liner and he patched it right up. Would 100% recommend this company!!

  • Review 12 (2018-08-31 - Rating: 5)

    After 2 years of dealing with an issue, we called American Leak Detection. A Mr. Shawn Scott showed up. This guy was professional, knowledgeable and resolved our issue. Cant thank him enough. Great company with great people working for them.

  • Review 13 (2024-09-25 - Rating: 5)

    Super quick detection. Great service. Thank you!!

  • Review 14 (2020-06-26 - Rating: 5)

    Great company with professional employees who know what theyre doing. Would recommend them for any leak service. They have leak detection down to a science and art! Very happy with my service and Matt was great!

  • Review 15 (2020-01-14 - Rating: 5)

    Very professional & helpful. The service technician was able to locate the cause of my ceiling leak quickly and provided info on how to remedy the problem. Highly recommended.

  • Review 16 (2016-10-31 - Rating: 5)

    Timely, and very good at what they do. We refer them and sub-contract them and either way, were always satisfied with the results.

  • Review 17 (2022-05-06 - Rating: 5)

    I’ve been meaning to write this review for a long time, so I apologize for not doing it sooner. I cannot stress how great of a job American Leak Detection did at fixing our pool. As first time home owners, we were not able to inspect our pool prior to move in during the winter. Of course, we had leaks — three to be exact. A leak in every line. Trying to find someone last summer to inspect it was a nightmare, and then we came across ALD. They were great. From the get go, Donna was so helpful with getting us set up and explaining everything. I was so worried about the cost and that this pool issue was going to put us upside down. James came out and did our inspection and then later did all the work on our leaks. He was excellent. Very professional and knowledgeable and you can tell he’s a very hard worker. He knocked out all the work and fixed the leaks. Their pricing is extremely competitive and the work is top notch! Some of the other local companies are terrible to deal with and try to tell you all these other things are wrong with your pool (without even looking at it) trying to get tens of thousands of dollars of your money. ALD actually assessed the issue and got our pool working flawlessly and at a very fair price point. We’re so looking forward to this summer and having a properly functioning pool, and we have American Leak Detection to thank for it. Use them over anyone else and you will not be disappointed — top notch service and quality. Thank you to Donna, James and Steve for all of your help. You were all great to deal with, and while I hope we have no more issues in the future, you’re my first call if we do!

  • Review 18 (2020-10-12 - Rating: 5)

    Excellent customer service!

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