Family Heating, Cooling & Electrical
Located in White lake, Michigan
Address: 8431 Highland Rd, White Lake, MI 48386, United States
Phone: +1 248-886-8626
Rating: 4.6
Services
- Repair services
Categories
- Electrician
- Air conditioning contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-18 - Rating: 5)
Family Heating and Cooling are great. We first had our air conditioner replaced last year and now just this week had our furnace replaced. Victor and Collin did an excellent job. They were very courteous and clean and did a fantastic install job on a very tight fitting furnace. I would highly recommend them and Family Heating and Cooling! -
Review 2 (2024-11-20 - Rating: 5)
I was impressed. They installed a new furnace and air conditioning unit. They arrived on time and did an excellent job. They left the work area cleaner than they found it. James and Victor seemed very knowledgeable and their assistant (sorry dont know her name - not her fault - my hearing is bad) was careful to follow directions to the T. They also explained why they had to locate things where they did and offered me suggestions. Again - I was impressed. Would have no problem recommending Family Heating, Cooling & Electrical to family and friends. -
Review 3 (2024-12-07 - Rating: 5)
We received timely and exceptional service on our furnace from our technician, Tracy. She spent nearly 3 hours addressing multiple issues that were preventing our furnace from running properly. She was incredibly thorough, conscientious, knowledgeable, skillful and friendly. What a pleasant and much appreciated experience. Thank you! -
Review 4 (2024-10-27 - Rating: 5)
First off, everyone we’ve encountered at Family Heating, Cooling & Electrical, Inc. has been friendly and knowledgeable! They installed a heating/cooling system in the last two homes we’ve owned.Yesterday we had an exceptional electrician, Mario B, from Family work on our home. He was efficient and witty while explaining our electrical issues. We had one problem that was going to require a return trip. Mario’s experience allowed him to improvise a fix, eliminating an additional service call. That kept our repair cost down! We really appreciated that!! He even gave us a short lesson on wiring.I would recommend all departments within Family Heating’s business. They perform quality work. And if it’s an electrician you need … ask for Mario B. -
Review 5 (2024-10-09 - Rating: 5)
The whole process was fantastic. Our furnace died, and I received 7 quotes from different companies. Ken, who quoted us from Family Heating and Cooling, was quick, thorough, and respectful. The installers, James and Cam, were beyond excellent. If I could give 10 stars, I would. Would highly recommend to anyone needing services performed by them all. -
Review 6 (2024-12-10 - Rating: 5)
Rich & Nick are great professionals and the result of their work is outstanding. We are very grateful to have them install our new furnace and air conditioning unit. They are fantastic representatives for Family Heating. -
Review 7 (2024-11-14 - Rating: 5)
My mother in law first recommended this company. They are reasonably priced and dependable. Since then, I have used them to change my furnace and air conditioning. I have also referred them to my other real estate clients. As an realtor, you want to recommend a good vendor-- or else you can end up looking bad to your clients. Lol. I definitely recommend family heating and cooling to my family and my clients. -
Review 8 (2024-11-12 - Rating: 5)
On Saturday Nov 9, 3 young men Evan, Victor, and Cam installed our furnace. They did an excellent job, they explained everything they did, to us. They were very respectable, polite and mannerable. They cleaned up all the garbage and trash. We have warranty thru consumer Energy and they had sent Blue Flame Heating and cooling out, The technican Mike said our heat exchange was cracked and quoted a price of 5500.00 to 6500. He tagged our furnace and we could not use it. We called Family to give us an estimate and it was very reasonable, when they tore down the furnace, the heat exchange was not cracked. We were without heat for 2 weeks because of it. We will be using Family going forward all our heating, cooling, and electrical needs. I recommend Family Heating and cooling, and hope you get Evan, Victor, and Cam to do the job,, -
Review 9 (2024-09-20 - Rating: 5)
Had my water heater replaced yesterday. Family was half the price of anywhere else I looked and the service was unmatched. The technicians who came to install it were terrific. They were extremely professional, going above and beyond to provide work they are proud of and great with my daughter who liked to watch. Would highly recommend! -
Review 10 (2024-11-01 - Rating: 5)
I’ve had nothing but exceptional experiences with this business. Kevin has consistently provided expert and patient answers to all my questions about parts and repairs. A friend recommended Family Heating to me, and I’ll gladly pass on the recommendation. They’ve truly earned a lifelong customer -
Review 11 (2024-10-17 - Rating: 5)
Family Heating, Cooling, & Electrical are the best!I have used them multiple times now, I have priced checked them multiple times. They do great work, communication is great, and prices are good. They really are hitting on all Cylinders!Thanks again for a great job! -
Review 12 (2024-08-03 - Rating: 5)
I had Family Heating, Cooling & Electrical replace my total Lennox 3 ton AC system, Aspen A coil and new electrical disconnect. The 2 installers arrived on time on 8/1/24. They explained the work to be done in detail. Both installers were highly knowledgeable and efficient. They answered all of my questions in detail. They also checked the condition of my furnace heat exchangers, which was excellent. I would rate their overall performance as outstanding.Gary Milbourne9026 Sandy Ridge Dr.White Lake, MI -
Review 13 (2024-10-01 - Rating: 5)
I had this company come out to install a new ceiling fan in my house. Turns out they needed to also replace the box in the ceiling, as the previous installation was not code. The two guys arrived on-time, had the job done in an hour, were friendly and professional, and cleaned up the area when they were done. There was a miscommunication about the total cost of the job and I overpaid, but the company was prompt in communicating with me and issuing a refund for my overpayment. I will call them again if I need their services. -
Review 14 (2024-07-15 - Rating: 5)
We’ve used Family Heating and Cooling in Madison Heights for many years. They are responsive, thorough and very competitive in price. We just had our HVAC system replaced and installers Robert and Paul were on time, polite and they ensured we understood our new system. They cleaned everything up and made sure that we were satisfied. We highly recommend this family owned and operated business. Their name says it all - Family! -
Review 15 (2024-10-17 - Rating: 5)
Ryan was very personable, and did a great job fixing our furnace at a fair price. Would highly recommend Family H&C! -
Review 16 (2024-07-13 - Rating: 5)
They installed my system in 2016 and it has been fabulous since then. When the AC wouldn’t work after a brownout this week, I called for a service call. The came out a day earlier than expected, quickly resolved the issue, did a routine check of the system, and showed me some tips and tricks to keep it running and troubleshoot before I call next time. Moe was super terrific and made my day! Thank you!! -
Review 17 (2024-08-29 - Rating: 5)
I am an elderly lady and during the last heatwave my air conditioner quit working. Everyone at Family was wonderful from Tasha who got me an appointment the same day to Ron, the best HVAC tech in town. It wasnt an easy job but Ron got it done, in the 95 degree heat. Bless you Ron and the great folks at Family. -
Review 18 (2024-08-23 - Rating: 5)
Family Heating and Cooling does business just the way they say in the advertisements: like you are family. From the first appointment & estimate, all the way to the completion of service. Family was competitive, very honest, and informative. I also can say they are very friendly & professional. Do yourself a favor, and check here before going anywhere else.I will be doing business again very soon with Family Heating and Cooling as a result of this experience! -
Review 19 (2024-09-12 - Rating: 5)
Good company On time for HVAC installation and explained each step of the installation.When done cleaned up area and explained the operation of the units . Second time have used this company an highly recommend them -
Review 20 (2024-08-28 - Rating: 5)
Moe is first class. Second time he has helped me with filling my old a/c unit with freon. He always goes the extra mile to check to make sure everything is working and even washed down the unit after his visit. Great service! -
Review 21 (2024-07-10 - Rating: 5)
Had a great experience with family hearing and cooling. Ive been using their services for years for my HVAC needs. Technician Esam treated my home with great care, answered my questions and did a great job. Wouldnt hesitate to call again. -
Review 22 (2024-07-05 - Rating: 5)
We’ve used Family many times - for a new service panel, water heater replacement, furnace repairs - the service techs were always pleasant and professional and the results were outstanding. Today, for an AC problem the technician (Alex) did a great job for us and he really knew what he was doing. Refreshing to see such an example of craftsmanship. Family will always be our first choice. -
Review 23 (2024-08-28 - Rating: 5)
Mario B and Garrett came out today to address an electrical issue I was having, flickering lights, dimming and brightening of lights when using bigger appliances. That were able to diagnosis the problem quickly and correctly and explain everything to me in laymans terms. I highly recommend them! -
Review 24 (2024-07-01 - Rating: 5)
Called first thing Monday morning, spoke with Tracy. and was able to get a same day appointment after my AC stopped working Saturday. Ryan came out to help and diagnosed the issue and was able to replace a part at a reasonable price and get my AC back up and working within 2 hours before this next heat wave. Will definitely be using them again for any future issues I have. -
Review 25 (2024-09-13 - Rating: 5)
They did an excellent job! Total cost was the quoted price and the service guys were great. Will recommend to anyone who needs electrical service. -
Review 26 (2024-06-23 - Rating: 5)
Ryan serviced my AC on 6/04/24. He was very friendly and personable. I felt badly for him because he arrived just when it started pouring rain. He worked through the down pour and repaired my AC. Ryan being very conscientious called me the next morning saying he would like to stop by for 5 or 10 minutes. He wanted to double check to make sure my AC was working properly. He did so and my AC has been working great! I give Ryan and Family Heating, Cooling & Electrical a five star rating! Cathy of Troy -
Review 27 (2024-03-06 - Rating: 5)
Our home had a gas leak and our gas service was turned off. The folks in the office were incredibly accomodating and had us scheduled quickly. Tracy and Connor A. arrived on site and had the issue diagnosed and repaired within a couple of hours. They completed a thorough examination of our gas lines to understand the best way to route them for service going forward.We have used them in the past for regular preventative maintenance, and they always do a thorough and complete job. Also, every technician is responsive to questions and explaining each step of their process. Couldnt recommend them more! -
Review 28 (2024-10-28 - Rating: 4)
The guys did a great job on the installation and made sure that all of the new equipment was working properly before they left.They also left the area clean of any debris. -
Review 29 (2023-10-26 - Rating: 5)
I dont post a lot of reviews, but I realized that I recommend Family Heating and Cooling all the time. I have had 2 central AC units, 2 furnaces and a large whole house generator installed by Family. The main reason I hired them in the first place was lower cost, but I have also found the HVAC and electrical technicians to be excellent. Today I had my generator serviced for the first time and my technician, Sam, was great. Polite, competent, friendly and gracious even when I wanted to observe the process, so much so that it occurred to me that I should post a Google review of Family. I recommend them and have had only good experiences thus far. Thank you Sam for your great work. -
Review 30 (2024-11-05 - Rating: 5)
My furnas install went well, the workers are polite and friendly. The job was completed I 1 work day. -
Review 31 (2022-07-08 - Rating: 5)
Had our generator hook up installed. They even when the extra step and painted the gas line to match the siding. We have a tri fuel generator so they installed the plug, gas hook up, and connection to the fuse panel. I would recommend them. 3 very professional servicemen got the job done! -
Review 32 (2024-07-31 - Rating: 5)
Excellent experience from sales to job completion. Installation work quality was also excellent. Price was competitive. Office ladies where helpful, professional and friendly. -
Review 33 (2023-09-05 - Rating: 5)
Bryan/Raymond did a wonderful job installing our furnace. They came on time & kept me up to date on everything they were doing. Left absolutely no mess! Very professional & will have them do our AC unit next summer. I HIGHLY recommend Family. They make you feel like Family! -
Review 34 (2024-07-11 - Rating: 5)
Excellent service and timely arrival. Good communication on technician travel. Fourth time to use Family Heating for various systems at the house and each time received outstanding service. -
Review 35 (2023-08-09 - Rating: 5)
Family did my Mothers manufactured home and she was very happy with the salesman and installers. A+ service and great pricing! Thank you 🙏 -
Review 36 (2024-05-10 - Rating: 5)
Electric line for microwaveThe two men who showed up quickly summarized what they would do. This was after I showed them the house and work to be done. They offered suggestions and on how the work could be done as it required a new line run from the electrical panel to the kitchen. This would pass through the whole house and therefore cosmetic options were discussed and explained what each would look like when done. They were quick to discuss how best to keep visibility looking good throughout the whole new run. They went right to work after explaining what and how they make the connection to a newly stalled kitchen. Excellent appreciation for and explanation of both function and visability were given.Summery: I will always call them for my electrical needs I can’t think of a better or higher recommendation. -
Review 37 (2023-07-28 - Rating: 5)
Family Heating and Cooling were Awesome and I will recommend them to anyone! I had both AC and Furnace replaced. I had several companies bid this job, their pricing was very competitive, the individual who came out to the house was on time, extremely knowledgeable, not pushy and worked with my to find the best solution for my needs. The three gentleman that did the two-day installation were equally are good. Robert, Raymond and Curtis were all very professional, courteous and punctual. My instal was not easy yet the end result was perfect. They were friendly, explained every aspect of the job, cleaned up and finished on time. Great job fellas! -
Review 38 (2023-08-30 - Rating: 5)
I was very happy with the installation. It only took them 9 hours to install a new Air conditioner and furnace. I was told 2 -3 days by the other 5 companies I received quotes from. Their price was lower than the others by as much as $2000 - $6000. This included removing a 70 year old (very heavy-600lb) cast iron furnace. The other companies were going to charge me as much as $800.00 extra to take it out. Their warranty is better than everyone else I talked to, which made it even better. -
Review 39 (2023-09-07 - Rating: 5)
Family had it all. Fair pricing, coupled with excellent service. They removed my old garage heater and installed a new one. They added three AC mini-splits to my house. At all times, they were on time, professional, and kept me informed during the whole process. A special “shout out” to Conner and his professionalism and knowledge. He was accompanied by two excellent technicians, Cam and Curtis! Couldn’t have gone any better. -
Review 40 (2024-03-19 - Rating: 5)
Robert and Ray did an excellent job installing both a furnace and an air conditioner. They were professional, had a wonderful work ethic, personable, and cleaned up after the installation was finished. I would definitely recommend Robert, Ray, and the team at family heating and cooling. Thank you again Robert and Ray!!! -
Review 41 (2023-10-20 - Rating: 5)
Chris and Kyle just completed a big job at our home expertly removing our old furnace and then installing a new one. They arrived on time and were professional and courteous. They took the time to explain what they were doing and offered tips on how to keep the new furnace running efficiently. They also cleaned up the area after completing their work. Many thanks to Chris and Kyle! -
Review 42 (2024-05-18 - Rating: 5)
Esam arrived on time and quickly diagnosed the problem with our air conditioner. He fully explained the options available and the cost involved to either fix or replace our old unit. He was both efficient and friendly. -
Review 43 (2024-09-17 - Rating: 5)
Excellent work & troubleshooting, they saved me a lot of trouble & expense. Mario & Carson were great. -
Review 44 (2023-09-13 - Rating: 5)
Bryan, Ashton, and Mace from Family installed our new AC and furnace this week. They were on-time, courteous, competent, and clean. A whole lot of work goes into that job, and they all performed excellently. They didn’t make too much noise, treated my home with respect, and made sure to double check their own work so that we could be secure in the quality of the work we received. All at a price I am very comfortable with.I could not have asked for better. Thank you! -
Review 45 (2023-10-14 - Rating: 5)
Ive been going to Family heating and cooling for 13 years. I havent used another company ever since the great job they did on my furnace install and incomparable pricing. I was given an appointment 4 days away in the last slot of the week (that time of year). Andrew came out and tried a few things before giving a temporary fix stating the correct part had to be ordered and installed at a later date. I called in the morning, nervous of a gas leak and requested someone come back ASAP. Sam arrived and got my furnace up and running quickly while keeping me reassured throughout the process. He also corrected the issue with the whole-house humidifier I brought up to the technician the day before that wasnt fixed. All is well now. -
Review 46 (2023-10-13 - Rating: 5)
Family diagnosed a very expensive repair to my furnace (I confirmed the outrageous cost of the parts that needed replacement). I decided to replace the furnace and the air conditioner (which was on its last leg) as well. I received quotes from several local HVAC companies and decided Family had offered me the best value and was the most truthful throughout the process. Robert and Michael installed the units, walked me through the operation/home maintenance, and cleaned everything up. Everyone I interfaced with at Family was thoroughly professional. It never makes you happy to have to spend a bunch of money on something like this but when you have to, it sure is nice to come away feeling like you got your moneys worth. -
Review 47 (2023-08-24 - Rating: 5)
A new hvac system was installed for me in May of this year and I couldn’t be happier with the service that was provided. The system was installed in my small attic space on the third floor which was challenging. . The team did a truly amazing job. They were professional, experienced, and on time. The team who worked on my install were Connor, Dylan, Jake and Noah. Awesome team , especially Connor who was so courteous and on top of things. But the best part of my experience was that they definitely did not try to sell me on anything but rather made recommendations based on my needs which was not my experience with three other hvac companies I called for quotes … well known big Michigan companies who all felt and seemed like salesman to me. It’s nice to know that companies and people like Family H&C still exist. -
Review 48 (2024-06-21 - Rating: 5)
Esam was very nice and fixed my air conditioner. He was great with my dogs and I couldn’t be happier with his work! Thank you! -
Review 49 (2023-12-06 - Rating: 5)
12/06/2024The young man who came to check and service our furnace was patient, thorough detail oriented, friendly, professional and knowledgable. We appreciated his input to any questions we asked and the work he did , right down to vacuuming and making sure everything was working and in good order. Thank you for job well done in a timely manner. -
Review 50 (2023-06-20 - Rating: 5)
A new A/C system is a big investment. You want replacing the old units and installing the new units to go perfect. We believe that we achieved this through the outstanding efforts of Dylan, Connor and Colby on 6/14/2023. The original work estimate was that the job would require two days. We were delighted when installation of the dual 3Ton units was completed at the end of the first day.The service team arrived on schedule, worked very efficiently, and thoroughly tidied up all work spaces upon completion. Dylan accompanied me on an inspection of the entire system, answered all my questions, and provided information about routin maintenance and support.My family is thankful to have a good system running just in time for the heat of the summer! -
Review 51 (2023-07-18 - Rating: 5)
Called for a quote on water heater re-wiring and they where able to get someone out in 2 days, and had the repair done next business day. Techs where extremely professional and kind. Price was also very reasonable, especially for having 3 guys working for about 2 hours. -
Review 52 (2023-08-04 - Rating: 5)
Family Heating has been our go to company for over a decade now. They genuinely take the time to make sure the job is done right. Their price is competitive. And when simple mistakes are made because we are all human, they go above and beyond to make sure the issues taken care of and the owner is satisfied. Genuinely appreciate doing business with them. -
Review 53 (2023-11-05 - Rating: 5)
I only call Family for my furnace/ac. I realized that I had not had anyone look at my humidifier (on furnace) checked in a very long time. They sent Esam who found that the humidifier filter was ruined. He replaced it easily and did the other tasks on his check list in a timely manner. He was very friendly and professional. -
Review 54 (2023-07-12 - Rating: 5)
We would like to thank Robert & Raymond from Family Heating, Cooling & Electrical for the excellent job they did installing our air conditioner. They were both courteous, professional, and friendly. They went above & beyond to ensure we understood our new system & and answered any questions we had. We highly recommend this business. Thank you, Jerry & Donna -
Review 55 (2023-04-04 - Rating: 5)
LOVE this company & all its staff. Every single person, from the person who answers their phone right to the technician serving my equipment, each one has been courteous, friendly & consistently go over & above making sure my questions are answered & the repair is completed perfectly.I needed service on my furnace & when David showed me the problem, he also let me know that I would not be charged.Yup, I always recommend Family Heating to anyone looking for a reasonable & trustworthy HVAC company. -
Review 56 (2024-05-10 - Rating: 5)
I cannot say enough about the knowledge of the two gentlemen that serviced my electrical needs and the speed and accuracy was remarkable. I highly recommend this company. And the price was very reasonable. Thank you very much! -
Review 57 (2023-06-30 - Rating: 5)
I called family heating a d cooling in White Lake because my air conditioner broke. They were so friendly and told me they just had 2 people come back and could send someone immediately. They sent Tracy, she was the nicest, kind, and personable person. Ive been going through a lot lately and she listened to me, which I rattled on. She was here in a half hour and fixed my unit. She was very accommodating, we need more Tracys in this world. Thanks again would recommend them always ! Very great full, Kathleen Eliowitz -
Review 58 (2023-08-29 - Rating: 5)
Robert did a great job installing vent in kitchen after our remodel. We appreciate Family Heating and Cooling coming up with a solution for us and Robert implemented it perfectly. He was professional and left the worksite clean and neat. We always find family to be affordable quality work. -
Review 59 (2024-01-23 - Rating: 5)
Thank you Family heating and cooling for fixing our commercial furnace on the roof of a strip mall. Last week it was so cold but your tech came out and trouble shot the problem, order a new part and fixed it in 2 days. Dave came out today and installed a new computer board and was friendly and knowledgeable.Thanks again.Champagnes salon. -
Review 60 (2023-08-02 - Rating: 5)
Family Heating Cooling installed our new furnace yesterday. The whole process was wonderful. The crew arrived on time and had everything they need to do the job. Everything was explained to me after the job was done which I greatly appreciate. Clean up was beautiful no mess left behind. The crew was very nice and efficient. We had David-842/Jake-948. Thank you so very much. We appreciate it.The Bottrell Family -
Review 61 (2022-10-01 - Rating: 5)
Family Heating, Cooling & Electrical installed our new natural gas generator and they did an excellent job! The crews were on time, very professional and their work was outstanding! Very friendly and they took exceptional care in protecting our flooring inside the house. They take great care and pride in their workmanship! I highly recommend them! -
Review 62 (2023-08-08 - Rating: 5)
Predictable, professional install of ac and new thermostat. Their price was actually better than competitors price for the quality product that was eventually chosen. Installers were also very courteous during the time they were in the home. The office staff were very helpful in answering questions after the visit. -
Review 63 (2025-01-03 - Rating: 5)
Very Happy with the people I have encountered with at Family Heating & Cooling -
Review 64 (2024-06-06 - Rating: 5)
Esam, from Family Heating, Cooling & Electrical, Inc (Madison Height) was very professional and very efficient to fix our AC issue. Thanks for the great job ! -
Review 65 (2022-08-04 - Rating: 5)
We called Family Heating and cooling in a panic. We had some tripped breakers that wouldn’t reset and our breaker panel was very hot. They had somebody from the office come check it out and turned out we had 2 wires touching and was very dangerous. They called one of their electricians and they showed up fast and got us all fixed!! I cannot express how nice and professional Jaylin and Don were. They came to our rescue and I will be forever grateful! The work was excellent and the price was very reasonable!! I will definitely use them again!! They treated us like family❤️ -
Review 66 (2022-12-20 - Rating: 5)
Happy with my recent service call which was a 2nd opinion from another company. The other company wanted $380 to change a flame sensor and said my furnace was a safety concern and should be replaced. The Tech cleaned my sensor and its been fine since. Did a CO2 check and found no leaks. Said we could try getting more years out of our old unit. Appreciate the honestly instead of just trying to sell us a new unit. -
Review 67 (2023-12-05 - Rating: 5)
Installers are a great group of guys. The office was very helpful in updating my quote and getting me setup with what I wanted. Always a good experience dealing with you folks! -
Review 68 (2023-10-30 - Rating: 5)
Sam was great! He was very professional and informative. Explained in detail, how to properly take take of the furnace, in between the yearly maintenance visit. I will request him, for any future issues and maintenance. -
Review 69 (2023-03-11 - Rating: 5)
A couple times now we have had Kyle in particular come out to fix the endless problems with our pretty outdated furnace. He is always professional, explains things thoroughly, and obviously takes a lot of pride & passion in his work. After maybe 3 hours of troubleshooting everything under the sun, replacing different parts, and more, he finally found the most obscure wiring problem to which he was able to fix in a few minutes. Running his hours past closing time & no added or ridiculous charges. Thanks again! -
Review 70 (2022-09-18 - Rating: 5)
Totally professional, on time. We had a total replacement of 2 furnaces and 2 ac units.It was a long job for them, 3 1/2 days and they did their best not to leave a menopausal woman without ac for too long. :) Shout out to Rob, Cory and Ken and Brandon! Amazing work, and I will use them in the future. -
Review 71 (2023-12-29 - Rating: 5)
This furnace repair was truly professionally done. The repairman Mario was on time, he diagnosed the issue in minutes and explained everything to us. When the job was done, he cleaned everything up and went off to his next stop. Way to go!! -
Review 72 (2023-09-30 - Rating: 5)
Family Heating, Cooling & Electrical was by far the best HVAC company we have worked with. Tracy was outstanding. She is extremely knowledgeable, detail-oriented, professional and was able to diagnose and fix the problem with our unit. Family Heating and Cooling and Electrical’s staff are professional, responsive, transparent and operate with integrity. We will use them for all future HVAC needs. -
Review 73 (2024-02-08 - Rating: 5)
Install team of Bryan and Kyle were awesome very professional and went above and beyond to help fix my problems. They have great skills and they didn’t leave any trash or debris behind.Nice people -
Review 74 (2024-09-10 - Rating: 5)
Evan,Collin, and Charlie were professional, courteous and knowledgeable. Thank God for Family Heating!!! -
Review 75 (2023-08-23 - Rating: 5)
Robert Dan and Raymond are an all star team! My wife has an in home daycare and they were very respectful of the kids when coming and going and talking low while the kids were napping. The work that these guys did is perfect…very detail oriented which really shows. We would never think of using another company. thank you Family Heating and Cooling! -
Review 76 (2023-07-08 - Rating: 5)
Our HVACR technician Jimmy was always prompt.Worked very hard. Was dedicated and went the extra mile to make sure we had the AC going before he left.He was very knowledgeable and was training his protégé as he went.The cost that they quoted was the cost you paid. No hidden fees or surprises.I would recommend Family Heating/Cooling& Electrical. -
Review 77 (2023-09-24 - Rating: 5)
These guys have the best customer service. They have helped me out on several occasions. They are very knowledgeable in what they do. They always seem to have that one part no one else has. They go the extra mile and answer any questions you have. They have it together up there, even had them help me out on the weekend with finding part. Dont even bother looking around or ordering the wrong part online. Just stop in and get what you need. Customer for life -
Review 78 (2024-11-18 - Rating: 5)
I was very impressed with this professional team. They were communicative, hard workers and just plain nice people. Great job installing my new Furnace. We always trust Family! -
Review 79 (2024-06-24 - Rating: 5)
Esam was very thorough and professional. He was respectful of my home and provided me some tips on how to save energy -
Review 80 (2024-10-16 - Rating: 5)
Mario and Aden were great professionals. They immediately got to work on our issues, were polite, and were very expedient in their service. I have other electrical projects planned in the next year (light fixtures, etc.)and will definitely call you guys up! It was really great service and such reasonable cost that I can move up my projects! Yay! -
Review 81 (2023-11-06 - Rating: 5)
Sam is very professional and on time. He diagnosed the issue with our heating system pretty quick and repaired it. He explained what caused the issue and answered all our questions and converns. Also gave us some suggestions for the future. Very impressive. Thank you! -
Review 82 (2023-05-05 - Rating: 5)
The water supplying my furnace humidifier was constantly running, and so the humidifier also wasnt working properly. Mattea (sp?) came out, was prompt, polite, and knowledgeable. As luck would have it, it wasnt one problem (more like three) and he had to make another round trip (back to the company) during our call to get another part - which he did without complaint! It could have been a much more involved and very expensive repair, but he worked through it and resolved the entire issue carefully and thoroughly, and explained every step along the way. I really couldnt be more pleased and would hire this company again in a minute. -
Review 83 (2023-08-19 - Rating: 5)
Adam and Mike worked very hard to install our new AC/ Furnace. Had to run up and down stairs to get to the basement and out in the heat.They were very kind and efficient. I highly recommend Family Heating Cooling. -
Review 84 (2023-05-18 - Rating: 5)
[please like if this is helpful]Trust, skill, and quality at a fair price are a difficult combination to find, which makes this a rare company I am very happy to recommend.FH has serviced our home for years. I am happy to say, they have earned our trust. -
Review 85 (2024-01-05 - Rating: 5)
WE had Sam (933) come out to our home and after a couple of other visits by Family Heating . He was able to identify and fix our humidifier leaking problem. Hats off to Sam. Please recognize him for a job well-done. -
Review 86 (2023-10-25 - Rating: 5)
My installers were thorough and very professional. Dominic and Eddie did a fantastic job. Couldn’t be more pleased with the price and their work. -
Review 87 (2023-11-29 - Rating: 5)
Had a new furnace and A/C installed. Installers were great. Everything from the estimate to the final install was perfect. Highly recommend this company . -
Review 88 (2024-06-19 - Rating: 5)
Jared went above and beyond to help us with a very challenging hot tub hook up. Highly recommend! Thank you☺️ -
Review 89 (2023-08-29 - Rating: 5)
Robert completed the Air Bear install with a smile on his face and a very professional attitude. He was very curtious and left the job site completely clean along with all trash removed. Thanks Robert you represent your company extremely well. -
Review 90 (2023-11-10 - Rating: 5)
I hired Family Heating, Cooling & Electrical to complete electrical additions in order to use a portal generator to power some of my home. The bid process was very easy and took only a short visit to my home. Jacob and his team showed up on time and completed the job efficiently and cleanly. They explained how to safely hook up my generator and walked me through the entire process. We tested the system and everything works great. Im actually looking forward to next power outage!I recommend using Family HC&E -
Review 91 (2023-10-21 - Rating: 5)
They showed up on time. Performed a new furnace install. They had great teamwork and did their job professionally. They took away all the debris. The work was expediently done .Thanks for your service. -
Review 92 (2023-11-09 - Rating: 5)
Sam from Garden City checked my furnace today. He explained while he was cleaning what it was and why it was important to keep clean. He was great! Thank you Family and Sam, Carol Powell -
Review 93 (2023-07-27 - Rating: 5)
I would like to give the highest praise to both David (842) and Jake (948) for the great job they did on installing my AC. They were very considerate of the situation with my puppy and his barking. Thanks both of you, you made everything run smoothly. -
Review 94 (2024-08-16 - Rating: 5)
Esam was very polite and very thorough. He went above and beyond the call of duty! -
Review 95 (2020-10-07 - Rating: 5)
Id like to take the time to thank Family for taking care of my dad. repaired his 30 year old furnace for $99 and got him back up and running. Did not try to sell him a new furnace like the first place we called. Very honest and affordable. There are not many places out there like this any more. Thanks so much. Much love from your new permanent customers for life here in White Lake. God bless you and your family. Ill be recommending you for life. -
Review 96 (2023-08-10 - Rating: 5)
Installed new a/c. The 2 guys were very professional, friendly & answered all my questions. Family installed my furnace and at that time decided to use them exclusively for all our needs. Thank you Family for all you do and for all you’ve done for us!!! -
Review 97 (2024-10-24 - Rating: 5)
I cannot say enough great things about this business. They are so honest, professional and caring. They have gained life customers from my family and I. -
Review 98 (2023-09-29 - Rating: 5)
Sam and Troy came out to inspect my hot water and furnace. Great guys. They found a bird in there burnt to a crisp. Definitely will be using their services again. -
Review 99 (2023-09-22 - Rating: 5)
Sam from Family Heating and Cooling serviced my humidifier today and changed my thermostat. He was exceedingly helpful, patient, and kind. I highly recommend his service. -
Review 100 (2023-09-05 - Rating: 5)
Great prices and service. Very honest and friendly staff. The Tech, Moe, was very courteous and thorough. I thought my AC unit was blown but a simple capacitor was replaced and tested and its working like new again. Thanks Family! -
Review 101 (2023-12-22 - Rating: 5)
I could not be more happy with the service I received from family heating and cooling from beginning to end …Thank you Anne with a E , Kevin , and especially Kobe Dillon, and Connor they were outstanding .::.. thank you family heating and cooling …..Steve and Anne -
Review 102 (2020-10-01 - Rating: 5)
Thought we were having an issue with our furnace. Very old unit, doubtful the parts would have been cheap. Steve came out and, not only fixed the wiring going to the unit, he also installed our Google Nest which I (lazily) have had for almost a year! Long story short, they could have taken me for hundreds, but instead kept the price down and explained everything thoroughly along the way. I can NOT recommend this place more. Have already sent out many texts and facebook messages. Steve has earned this company a customer for life! -
Review 103 (2013-06-06 - Rating: 5)
Our air conditioner died. My brother-in-law recommended Family. For 89.00 they came out, made sure my furnace and air conditioner was working properly. Steve (my technician) needed a fuse and went to the store to get it. He made sure all my wiring was hooked up properly before leaving. I am super happy about the service call and will not hesitate to call them again and would recommend them to anyone who needs service! -
Review 104 (2019-01-02 - Rating: 5)
We had a standby generator installed recently. Everything from the initial contact with the office to the final installation went smoothly. The technicians were very knowledgeable and spent ample time with me about the operation. I would highly recommend this company for your heating and cooling needs. -
Review 105 (2023-11-27 - Rating: 5)
They were able to get me an appointment asap during the holidays. Sam was great, gave good advice for future maintenance I can do myself. Thanks! -
Review 106 (2023-12-01 - Rating: 5)
Sam (933) did a great job today. Even explained how the furnace operated and ways to keep it running longer. Highly recommend you guys! -
Review 107 (2019-12-09 - Rating: 5)
This review is way overdue but I wanted to recommend Family Heating and specifically Rob, who did an amazing job fixing my boiler. If you have a boiler you probably already know that not many heating technicians know much about them. When mine went out recently, I called Family Heating first but because they were booked out a few weeks, I called around and ended up having another large company come out...big mistake! The technician basically spent his time trying to sell me a new boiler with their free financing at a cost of $12,000 to $18,000. He said he fixed something but was unsure how long it would last, I paid him $219 and an hour later the heat went out again. I called them back and another guy came out but he couldnt make it work. Thats when I called Family Heating again and told them the story and they sent Rob out within a few days. Rob took his time and figured out the problem and got my heat running. A few days later, it stopped again and although I did end up getting it running again, I noticed a few other problems which may or may not have been related to the initial problem. Rob came out again and went above and beyond fixing the boiler so that I would not have any further issues. He spent so much time that his boss and his next visit were calling to find out where he was. Even so, he did not charge for the visit saying he should have figured all of that out on the first visit. He represents the company well and because of him I would recommend Family Heating highly...especially if you have a boiler...ask for Rob! -
Review 108 (2019-02-14 - Rating: 5)
Best place for furnace advice and repairs. Very affordable and excellent experienced service techs. They saved me at least a few hundred dollars on the parts and repairs. Steve was excellent and had the part on hand. My furnace was working in less than 20 minutes. Their prices are hundreds of dollars cheaper than other locals and come with warranties also, and they don’t try to sell you what you don’t need.Thank you Family heating and cooling. -
Review 109 (2023-08-30 - Rating: 5)
Robert and Ben installed an AC unit today. They were professional, friendly, and provided excellent service. I would welcome them into my home anytime. -
Review 110 (2022-09-29 - Rating: 5)
Seemless from the first call. Needed a interlock system for my portable generator to power my home, they were out the next day,inspected my home and submitted a very reasonable bid on the spot. 3 days later the work was performed! Highly recommend these guys! -
Review 111 (2023-11-07 - Rating: 5)
The service Technician whose name is Sam out of the Garden City office was very ProfessionalAnd informative l’m very pleased with family, heating , cooling & electrical service. I would recommend them to anyone. -
Review 112 (2022-09-04 - Rating: 5)
When they showed up to my house they showed up promptly with a smile telling me all the information I needed to know and went right to work. They changed out my Junction Box put on a brand new meter on the front of my house to code and also put in my ceiling fan that goes for my bathroom. They went above and beyond and did the venting to code so i wouldnt have to do this later. I would definitely recommend them for any electrical service. -
Review 113 (2016-06-17 - Rating: 5)
Just had Family Heating Cooling Electric finish putting in new furnace and air conditioner last night. we had to have two registers/vents moved and some adjustments to the circuit panel. They were professional, courteous. even when the power went out in the subdivision they continued to work with flash lights and hand power pack tools. Dennis showed me where we could save some money by using the existing humidifier which was perfectly good. They also discovered that we did not need an extension to the fuse box that saved us another $350. We were so pleased with the whole team. The cost of the project was fair and they did an excellent job of clean up. -
Review 114 (2017-11-09 - Rating: 5)
I have used Family Heating White Lake for electrical, parts and now heating. Rob the supervisor is very helpful and friendly at the store. Wes was sent out to take a look at a blowing cold air furnace. Wes was on time, professional and fixed the furnace. Plus the service call is guaranteed for 90 days. I am 110% satisfied and would recommend this company. Thank you for expanding your business into our area! -
Review 115 (2023-09-25 - Rating: 5)
Sam, came in and performed an inspection on my furnace after we experienced a flood. Fast friendly service, and even provided me with some helpful maintenance hints. -
Review 116 (2020-06-04 - Rating: 5)
I cant believe I havent reviewed these guys yet! Ive been using them for 5 years. 9 out of ten times they get it right the first time and 10 out of 10 they dont quit or keep charging you till it is right! Ive had them service and fix my furnace and air conditioner condenser unit both! If Im working on a repair myself like a smart thermostat ECT. They are happy to help and give advise and help me get it right even without a service call for simple wiring. When there is a needed repair (Ive had the master control board go bad in my furnace) they got the heat on and kept comming back no charge till the parts and fix was right! When my AC quit they had the right tools and dont try to upsell you into a new unit. They are reliable and have always been friendly and professional. Even minor repair jobs like a bad wire or something they cover with just the basic service call fee best money Ive ever spent on a service call Everytime! -
Review 117 (2022-08-18 - Rating: 5)
Had an issue with a/c. Service was scheduled next morning. Tech, David, showed up on time. He was very professional and personable. He quickly diagnosed and fixed my issue, all the while answering any questions I had.Great customer experience. -
Review 118 (2019-03-27 - Rating: 5)
Our furnace went out over the weekend. Family Heating was able to get out very quickly and diagnose the issue, unfortunately we needed a new furnace. Family Heating explained all of the different types of furnaces and walked us through everything. Joey and Justin came out the following day and installed the new furnace, they were kind, professional, and very knowledgeable. Family Heating has always been great in the past and they were even greater in this situation. Highly recommend. -
Review 119 (2024-06-28 - Rating: 5)
Prompt, courteous, effective.My second experience with Family H& C.I highly recommend them. -
Review 120 (2018-10-25 - Rating: 5)
These guys are awesome!!! From the nice lady in the office that called me if anything changed, down to the tech Steve that saved me from another company telling me I needed a 3900 new furnace. They came out on time and got the job done by doing there job!!! I thank these guys very very much for everything they have done for me and my family!!!! 3900 bucks turned into a 45 dollar part!!!! Thanks for being awesome!!!!! -
Review 121 (2019-01-08 - Rating: 5)
They worked with me to fit into my schedule, were pleasant to have in my home and extremely conscientious about the job! Jared, Brandon, Eric and Lance were incredibly patient with me as I realized the original plan would not work for me. They gave insights into what they believed would best meet my needs and they were right! I would highly recommend this company! -
Review 122 (2017-09-26 - Rating: 5)
Trustworthy repair people can be hard to find - look no further for heating, cooling and electrical.I had an estimate to replace the burned out capacitor on my central air from a different company - was floored when they said $900.00 just for the part. So I called Family, who has been doing my furnace maintenance for years... the capacitor cost 65.00 for the part and 99.95 for the service call... so for less than $200.00 I got a problem fixed that another company tried to tell me would cost almost $1000.00Steve was prompt, professional & got the job done right!Highly recommend for honesty, efficiency and all-around great service! -
Review 123 (2016-08-05 - Rating: 5)
Couldnt be happier with the service! I called yesterday to have someone come service our AC, I figured we wouldnt see anybody come out until next week, they were there 6 hours later. Awesome customer service and the tech (Wes) was a great, honest guy. Will gladly recommend Family heating and cooling to others. -
Review 124 (2019-01-26 - Rating: 5)
From my initial call to getting new furnace, AC and water heater installed, a fantastic experience! Everybody was so nice and the installation is perfect. Price was awesome in the good way! A stellar company indeed. -
Review 125 (2023-10-12 - Rating: 5)
This morning Sam (#933) came over to my house and fixed my furnace. It was not working and he noticed that it was not wired properly. He re-wired it and it is running great! Thank You!! -
Review 126 (2023-12-06 - Rating: 5)
These guys are always great! Sam was our technician, and he was just a great jovial guy!Thanks Family, and thank you Sam 933! -
Review 127 (2023-08-05 - Rating: 5)
Family was great. Highly recommended. Family corrected all the stuff that Nelsons screwed up.AVOID Nelsons Plumbing, Heating & Cooling at all costs. Nelsons are rip off artists. -
Review 128 (2023-09-08 - Rating: 5)
Sam serviced our air conditioner and was able to identify the problem quickly. He knows his trade and is a very personable young man to boot. -
Review 129 (2024-04-16 - Rating: 5)
They were able to get someone out quickly. The issue was intermittent and was difficult to diagnose. The tech was determined to find the issue and was able to find the issue. -
Review 130 (2023-05-21 - Rating: 5)
On time, professional and honest. The furnace was installed by the end of the day, despite some unforseen circumstances. The heat throughout the house is amazingly well balanced and they did some extra work as far as hanging up sagging vents, securing loose wires....... satisfied with the outcome. -
Review 131 (2024-05-23 - Rating: 5)
Esam was very knowledgeable answered all my questions very polite respected my house wearing shoe covers I will request him again this is why I choose Family Heating Cooling and Electrical and only charges me for what I need like the commercial says -
Review 132 (2016-01-18 - Rating: 5)
My heating system was not working last night. This morning I called them at 8:00 AM and after only 20 minutes, the technician came to my house and fixed in 30 minutes. He is very friendly and professional. The price was good too. I am a happy customer that will use this business again. -
Review 133 (2016-05-04 - Rating: 5)
It was good Friday and my grandparents furnace went out. It was an easy fix and all I needed was a simple part. After getting no where with several other places... I was getting frustrated and remembered family heating and cooling sells parts. I called and I believe her name is Linda, forgive me if Im wrong, but she was so polite to me and told me to come on in they have what I needed. I cant thank them enough for selling parts to the public, a lot of places do not!! Great experience, great help!! Honest and trustworthy people at the highland rd location!! -
Review 134 (2023-02-27 - Rating: 4)
This should have been my first call. I called another company that was close to my house, and he just strung me along, telling me he was 10 min away, 15 min, 5 min., etc. It is now getting layer in the say and this company said it would be 60-90 minutes but assured me they would be here. I kept calling to find someone else, but these guys called back after 40 minutes to say they were finishing up and were 20-25 min travel time. 20 min later, they were at my house. -
Review 135 (2023-10-03 - Rating: 5)
Sam #933 did an excellent job of explaining the process of what he was doing. I really appreciated his thoroughness in cleaning and checking my furnace and air conditioner. -
Review 136 (2020-03-14 - Rating: 4)
About 2 weeks ago Eric, Jaylin and approximately an hour later Brad came to put up a number of light fixtures and fix a previous problem Brad had been here for. I was upstairs in the bedroom and after awhile i started to hear one of the technicians treating another impatiently and somewhat nastily. Some time passed and it continued so i came halfway down my stairs and saw Brad and Jaylin. Jaylin was on a ladder putting up the light and Brad was standing near him. I asked Brad who was being so mean to the technicians , that i had been hearing it for some time. He said to methey keep dropping all the screws and i replied, so what? Does he have to mean? He gave me a frustrated look and said i can go to the next job AT this point i didnt realize he had been the impatient one. I replied, do what you have to do. And so he left. I was surprised to say the least as Brad has been here before to put in our whole house generator and recently to fix a couple of plugs and service the generator and there were no problems. Eric and Jaylin were professional and amiable and finished the jobsexpertly. Eric has been here in the past as well and has been kind and done a great job.I dont know whether Brad was having a bad day or not, but i didnt like how he treated the other techs.I dont want problems for Brad but i dont like how he treated his guys who worked hard from the time they got here til they left. (Brad has worked hard here in the past too, even coming at 5 at night to fix stuff when we had to reschedule due to a storm.)So. I just wanted to let u know how i felt and please know that i have, 99% of the time ,had a good experience with Family electric.Eric and Jaylin were great and they did a greatjob.Myra F. AllistonClarkston, mi -
Review 137 (2023-09-20 - Rating: 5)
Sam was very helpful and did a great job. Very knowledgeable and made sure I understood what was being done and more importantly why each step was needed. -
Review 138 (2024-07-23 - Rating: 5)
Family Heating and Cooling did a great job putting in my new AC unit and high efficiency furnace!! Randy and Anthony were very professional and worked hard. They were polite and answered all my questions. I highly recommend them -
Review 139 (2019-01-26 - Rating: 5)
After calling several places Family Heating, Cooling and Electrical in White Lake was the only company that had anyone available to help us the same day. They also had great rates and the electrician was very polite and helpful. We will definitely be using them in the future. -
Review 140 (2023-11-15 - Rating: 5)
Sam 933 from Garden City was here. Did a fantastic job and explained things that I didn’t know. Don’t lose him I want him back next fall. -
Review 141 (2021-12-13 - Rating: 5)
Jaylin and Eric showed up on time were very polite, understood exactly what needed to be done. They checked their electrical work to make shure it was operational and cleaned up the work area.I definitely recommend Family Heating, Cooling and Electrical. -
Review 142 (2017-03-21 - Rating: 5)
Will always use them for my electrical and heating needs. Ive had electrical done where they add celling fixtures, generator hook up to the house panel, and they also repaired both the furnace and A/C. All honest and priced fair. I would recommend Family Heating and Cooling to anyone. -
Review 143 (2023-11-06 - Rating: 5)
Sam 933 went above and beyond in getting my heating issue resolved!! Professional in every way!! Highly recommend Family Heating, Cooling & Electrical!! -
Review 144 (2013-11-11 - Rating: 5)
Saved us $12,000! We had an issue with whistling & another company (Andys Statewide) came to service our furnace, then tried to sell us a new $12,000 heating & cooling system. I called Family Heating & Cooling for a 2nd opinion & they said we didnt NEED a new system, to just change the filters annually, consider different furnace filter to reduce noise & consider a larger air conditioning unit (4 vs 3 ton) in the spring, because the builders put a unit in a little smaller than what we probably need. Thank you! -
Review 145 (2022-09-19 - Rating: 5)
Replaced and assembled ceiling fan and light fixture. Fast, pleasant and excellent work ethic. Jaylin was quick to explain both techs very respectful and neat. Very satisfied. -
Review 146 (2020-07-18 - Rating: 5)
I called to set up an estimate for a new AC unit because mine stopped working. Dawn asked what was happening, I described the symptoms, and she set up an appointment but suggested I check the capacitor. Well, thirty dollars for a new capacitor, and the unit is working again! I was fully ready to replace the unit. THANK YOU! -
Review 147 (2024-01-03 - Rating: 5)
Excellent service from Robert & Raymond for a humidifier installation. Very professional and economically priced as well. -
Review 148 (2021-12-24 - Rating: 5)
I have used family heating cooling and electrical several times on various occasions for various reasons. AC, heating and cooling and installation of a new ceiling fan. Every time I have been impressed with the professionalism and knowledge of workers. I highly recommend them -
Review 149 (2024-05-15 - Rating: 5)
Mario and Garrett were efficient and knowledgeable in solving our electrical problem quickly. -
Review 150 (2022-10-05 - Rating: 5)
Nick was very helpful and repaired several electrical issues that I had. He and his partner were polite and took care of everything in a timely manner. -
Review 151 (2023-12-08 - Rating: 5)
They let me know the estimated time of arrival the day prior. Dan was great, on time, very informative and helpful. Would call again in the future 💯% -
Review 152 (2018-12-01 - Rating: 5)
Ive used them several times for air conditioning maintenance and repair and furnace repair. The entire staff from office to technicians are courteous and professional. The service is excellent and their prices are as well. -
Review 153 (2024-05-14 - Rating: 5)
Very thorough and reasonable priced.Very polite young men.Will define use again. -
Review 154 (2022-06-09 - Rating: 5)
Weve used Family Heating and Cooling for years. They installed new furnace and AC unit in two of our homes. Great service and pricing. -
Review 155 (2023-10-24 - Rating: 5)
Sam was courteous and took the time to explain how our furnace and humidifier work. Great service! -
Review 156 (2021-11-09 - Rating: 5)
Eric, Jaylin, Dom, and Nick were tremendous! They did a great job and will be my go to electricians of choice for future electrical needs. -
Review 157 (2022-10-20 - Rating: 5)
I had an EV charger installed and the crew was extremely courteous and neat. I am very happy with the results! Thanks, Jaylin and Bear! -
Review 158 (2023-07-17 - Rating: 5)
The guys came on time, we’re extremely pleasant, professional and knowledgeable. They completed the repairs and everything is working fine now. Thank you so much!! -
Review 159 (2022-03-25 - Rating: 5)
Excellent service. Quickly replaced my blower motor on the spot prices are awesome! Thanks family heating cooling my furnace can breathe again :-) -
Review 160 (2024-05-02 - Rating: 5)
Troy was wonderful and very professional!!! I highly recommend family heating cooling and electrical! -
Review 161 (2022-09-27 - Rating: 5)
Jaylin and his partner came by to do some electrical work for me. They did an excellent job and were very professional. I recommend this company. -
Review 162 (2022-08-17 - Rating: 5)
Jeff came out immediately. He was friendly, thoughtful of my property and fixed the issue quickly. “Cleared debris stuck in the tube of pressure switch.” -
Review 163 (2024-07-19 - Rating: 5)
Esam was polite, courteous, respectful, professional, and on time. I would advise everyone to utilize this company for their heating/cooling needs. -
Review 164 (2023-11-07 - Rating: 5)
Thanks to Family Heating and Cooling....to Robert & Kyle and all the helpers that Help with the installment of my new furnace... you Guys did a great job...👍🏽😀 -
Review 165 (2023-09-09 - Rating: 5)
Sam was professional and answered all my questions. Highly recommend Family Heating, Cooling & Electrical, Inc. for all your service needs. -
Review 166 (2024-05-31 - Rating: 5)
The technician, Esam, was nice and also quick in solving my a/c issue. -
Review 167 (2018-03-29 - Rating: 5)
They came to my daughters home and where very friendly and professional and went beyond call of duty and explained everything to us. John and Steve was great. Will always use you guys! Thanks you guys so very much. -
Review 168 (2023-10-29 - Rating: 5)
Corey and Colby installed my furnace and air conditioning unit and they did a great job. -
Review 169 (2022-08-16 - Rating: 5)
The guys were very professional.. did a great job.. they replaced my circuit breaker box and added a generator plug -
Review 170 (2023-10-24 - Rating: 5)
David N 842 and Zack 945 were the best . They as well as Family Heating, Cooling & Electrical are the best! -
Review 171 (2023-12-02 - Rating: 5)
Esam was very knowledgeable, friendly and helpful. Its nice to use a company that you trust. -
Review 172 (2018-03-14 - Rating: 5)
We have dealt with them twice, after horrible experiences with other companies. They are fair, honest and will fix your problem not try to upsell you. Highly recommend! -
Review 173 (2024-06-17 - Rating: 5)
Mike was here today. Quickly identified and resolved the problem. also completed a quick check and did the required preventive maintenance. very help full. Very Professional. -
Review 174 (2024-09-24 - Rating: 5)
Very professional, courteous, timely, and helpful. -
Review 175 (2023-12-26 - Rating: 5)
Essm was very nice. Explained everything… and did a great job., we are ready for winter! Thanks -
Review 176 (2022-04-01 - Rating: 5)
They replaced our furnace and AC. It is a beautiful installation. They provide great service at a fair price. -
Review 177 (2020-10-04 - Rating: 5)
Second time having them provide service st my house. Very professional. They are very through. Would recommend to others and have them service our home again if the need arose -
Review 178 (2022-02-07 - Rating: 5)
AMAZING customer service and does GREAT work! Highly recommended ill never call anyone else for heating/cooling services..id give 10 stars if I could! -
Review 179 (2023-11-09 - Rating: 5)
Great crew! Everything to be done was and then some! I now have an electrician, Family H & C! -
Review 180 (2020-02-08 - Rating: 5)
I used family heating out of white lake.i had another company twice who didnt even come in with a tool pouch the other company said my thermostat was bad did not know why my furnace wasnt running properly.steve from family heating found the problem.i will always use family heating now.5 stars. -
Review 181 (2017-09-29 - Rating: 5)
The guys arrived within the time window given. They were polite and helpful. My furnace is good to go for the coming season. Thanks! 👍🏻 -
Review 182 (2018-11-06 - Rating: 5)
They did a great job at my home. I will have them for my service needs in the future. Great job Joey, Justin and Ryan.