Maxwell-White Plumbing
Located in West salem, Wisconsin
Address: W3032 County Rd B, West Salem, WI 54669, United States
Phone: +1 608-200-2646
Rating: 4.9
Services
- On-site services
- Online estimates
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Bathroom remodeler
- Gas installation service
- Gasfitter
- Hot water system supplier
- Kitchen remodeler
- Plumbing supply store
- Septic system service
- Water purification company
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-02 - Rating: 5)
Mark and Brady did it right! I was in need of a new water heater and water softener. Mark showed me my options and I went with the tankless water heater. He also replace several old worn out ball valves that were well overdue for replacement. From start to finish Maxwell White was very professional and timely with helping us through the process. Less than a week from me reaching out to them and the installation was done in less than a day. I would highly recommend them to anyone. Thank you Mark and Brady for your hard work! -
Review 2 (2024-12-19 - Rating: 5)
Our installers, Alex and Joe, did an amazing job of installing our wonderful new shower! The materials they used are beautiful and high quality. I wouldn’t hesitate to hire them again! -
Review 3 (2024-07-28 - Rating: 5)
I have been so pleased with Maxwell-White! This is my second review of this great company. I recently had an unexpected leak near my outside faucet. I called in the morning and they were able to get a plumber out the same day to diagnose and layout all the options. They also are very great at letting you know when the technicians are on the way to meet with you. My house had some old copper pipe and they were able to come back later that same week and get it upgraded with newer PEX throughout. I had a 17 year old water heater they suggested switching it out at the same time since it could go at any time. Austin and Ethan were the plumbers and they were very skilled super hard working. They spent the whole day at my house switching out all the pipe, two hose spigots, water heater, and an old leaky bathroom faucet. I was really amazed at the clean quality of their work and feel very assured I won’t have unexpected leaks anymore. Pics of some of the new pipe and water heater that I had installed. Good clean work. -
Review 4 (2025-01-07 - Rating: 5)
I was looking for a new plumbing company and decided to give Maxwell-White a try. Am I ever glad I did. Ashley answered the phone and was very friendly and patient while I told her my issues and concerns. She scheduled an appointment for two days out and kept in touch via text/phone to let me know when Loren & Ethan would arrive, which I really appreciated. When they arrived, on time, I was impressed that they immediately put on shoe covers to keep the floors clean. They not only accomplished what they came to do, walking me thru the process, but checked all my faucets and under sinks to make sure everything was operating correctly. The next day David and Braden came to run a scope to my septic tank to make sure there were no tree roots as I had an issue earlier with that. They did not find any and even went out and pulled the cover off and took a picture to show me, which went above and beyond. They all made me feel like family in the care that they took. They will definitely be my plumbing company from now on. Thank you so very much!!! -
Review 5 (2024-12-11 - Rating: 5)
5 stars for Maxwell-White! I want to give a specific shout out to Willy, Alex, and Nathan! Top notch professionalism and integrity! Everyone I interacted with at Maxwell-White was incredibly friendly, and I would love to work with them again if ever needed. Willy was amazing to work with upfront regarding our shower replacement issue. He gave us options, quotes, and helped us make the right decision for our shower needs. Alex and Nathan performed the install, which was 100% completed in 1 day flat. Both Alex and Nathan were very helpful, did an amazing job, and were even kind enough to let me watch each step of the install take place along the way. The finished product looks great! Again, 5 stars all around, could not give a higher recommendation! -
Review 6 (2025-01-08 - Rating: 5)
We found an exterior faucet running water late in the day and a lot of ice was forming around it. The temperature was very cold outside. Maxwell White sent Jack and Austin quickly. These two young men were thorough and made sure we understood the process of locating and turning the valves on and off. They marked the location of each valve on the beams for us . They rechecked everything outside before leaving. We will always call Maxwell White for our plumbing needs. Thank you! -
Review 7 (2024-12-11 - Rating: 5)
Mark from Maxwell-White did an excellent job with our plumbing emergency this week. They were able to work us in the day we called. They gave us an accurate estimate for the work. They were great about clean up and they were very friendly and professional. I would not call anyone else for plumbing work, I only wish I would have found them even sooner! I would give them 6 stars if I could! -
Review 8 (2024-12-23 - Rating: 5)
I would like to sincerely thank Alex and David from Maxwell-White plumbing for giving us such superior service. This company does everything the right way. Making an appointment was easy, they let me know when they were on the way. Alex and David wore covers over their boots to make sure my floors and carpets were protected. They were kind and knowledgable. They listened to my concerns, gave me an up front price on repairs and made the repairs quickly. I would strongly recommend Maxwell-White to friends and family. -
Review 9 (2024-10-31 - Rating: 5)
We recently hired Maxwell-White Plumbing to install a new kitchen sink, faucet, and garbage disposal, as well as a water hydrant hookup in the back of the house where there wasn’t one before and I couldnt be happier with the experience. The work was completed quickly and neatly, and the quality of the plumbing is outstanding. Tim, the plumber, did a fantastic job with all the installations and took the time to walk me through each step, ensuring I understood the process and keeping me informed throughout. I would highly recommend Maxwell-White Plumbing and will gladly use their services again! -
Review 10 (2024-12-12 - Rating: 5)
They did a great job. Called to let me know when they would arrive. Let me know what the issue with our water heater. They told me the options I had. Parts were need but they contacted the supplier and then went and picked them up. Finished the repair in the time he said. Very friendly and answered my questions. Billy was the plumber and I was very happy with what he did and how he presented himself. -
Review 11 (2024-12-15 - Rating: 5)
I called maxwell white when my faucet was leaking constantly. They knew how important it was to me as I was just racking up my water bill. Greg gave me options for a new faucet as my tub was an old claw tub. The one I chose had to be ordered and Greg helped me get the part faster. Once the part came in they had someone install the next day. Talk about good and fast service. They really do care. I am certainly going to call them for any future plumbing needs! -
Review 12 (2024-12-12 - Rating: 5)
I could not recommend this company more! I had an emergency frozen pipe and Alex and Brady were able to come out ahead of schedule fixed it in no time flat. They were super polite and helped me with another plumbing issue I had that I didn’t even call for. They were the nicest guys ever. If they are any reflection on the rest of this company I will be calling them for now on!! Five stars all around! Thank you Maxwell White plumbing. Thank you, Alex and Brady! -
Review 13 (2024-11-15 - Rating: 5)
I made an appointment with Maxwell White regarding a rusted exterior spigot that had a hose connected to it (probably for years). Fortunately we didnt have a pipe burst. Billy and Brady arrived to address the concern. I remembered Billy immediately -as the finger points to him as to why I am a loyal Maxwell-White customer. My first service call to Maxwell White was answered by Billy over a year ago. He set the bar high in customer service and knowledge base! Today was no exception, he and Brady exceeded my expectations. How fortunate Maxwell White is to have employees of this caliber. Brady is training with the best! -
Review 14 (2024-10-09 - Rating: 5)
Maxwell-White sent Alex and his crew to my home to remove a tub in my primary bath and install a walk-in shower. At one point during the install, Alex received a call from the office and while on that call, another crew member asked me to check the height of the seat being installed in the shower. I asked the guys if they liked working with Alex and all three unanimously replied Yes! I asked if he was a good boss and again they replied Yes! One went on to explain that if they goof up, Alex will take the time to talk to them about their thought process, where they went wrong, how to undo it, then how to do it correctly. They also said how much they appreciate Alexs willingness to share his knowledge and experience. As a consumer on a fixed income, their comments made me feel confident in choosing Maxwell-White for my project and most grateful to have Alex and his crew on my project. Alex himself is quiet, confident, and so patient with my questions. I wish everybody could experience a plumbing project with Alex and his team. Im happy and proud to say Maxwell-White did my project. Just ask for Alex! Marilyn Olson, Onalaska, WI. -
Review 15 (2024-11-18 - Rating: 5)
I highly recommend Maxwell-White Plumbing and home remodel. I had my bathroom repaired and updated. I could not be more satisfied with their customer service. The entire process was a pleasant, stress-free experience and my bathroom looks perfect! I really enjoyed the staff especially Matt and David. Thank you for doing such a great job! -
Review 16 (2024-10-04 - Rating: 5)
Just had my first experience with MW and it was great. The two young gentlemen that came to look at my water heater were clean-cut, professional, and courteous. They knew what they were doing and gave me a detailed description of their findings as well as discussed alternatives. I was pleased with their bid. When the time comes to get this water heater replaced (likely sooner than later), theyll have my business. Thanks MW! -
Review 17 (2024-12-21 - Rating: 5)
We are very pleased with the work that David and Brandon did for us. We woke up to a backed up floor drain flooding our utility room. We Called Maxwell-White and they were able to arrive in the early afternoon, clearing the clog. They were polite, focused, and neat. The fee was reasonable. We couldn’t have expected a better resolution to an unpleasant situation. -
Review 18 (2024-11-15 - Rating: 5)
Billy and Brady were exceptionally professional and courteous when I worked with them. My communications and dealings with the entire organization from phone calls to emails were very pleasant and professional. I would highly recommend Maxwell White Plumbing to anyone seeking such services. -
Review 19 (2024-02-01 - Rating: 5)
We recently hired Maxwell-White to install a faucet. Chase did a great job. He was thoughtful to remove his shoes, was friendly and efficient. To our surprise, the faucet had a spray aerator. It wasnt to our liking. When we called Maxwell-White. Josh checked into seeing if there was a solution. He did all the footwork even though we hadnt ordered the faucet through them. We now have a different aerator and are very pleased. -
Review 20 (2024-10-10 - Rating: 5)
I called for an appointment and Maxwell-White was able to schedule an appointment the next day. Little did I know that my water quit working later that day, so it was important that I had an appointment that soon. Chase and Kerrie called ahead of time to confirm and arrived right on time. Chase assessed the situation and found out I needed a new filter. They also found a few other minor problems during the whole house assessment and were able to make adjustments as needed without a whole new appointment. The charge for the filter and the fixes for the other problems were very reasonable and practical. I have used Maxwell-White for many years and would recommend them to anyone who has plumbing problems. Plus, I would highly recommend Chase and Kerrie who did an outstanding job listening to my problems and suggesting ways to solve the situation. Thank You -
Review 21 (2024-09-20 - Rating: 5)
What I was hoping would be a simple repair on our water heater turned into a complete replacement. Loren and Jack took the time to explain all our options and gave us ample information and time to decide to upgrade to a tankless system. They completed the install same day and we were up and running in no time. Maxwell-white is always very prompt with scheduling, many times they’ve arrived same day. I’m sure they’re not the cheapest around town but I always feel the professional prompt service is worth it. -
Review 22 (2024-12-04 - Rating: 5)
Tim did an amazing job with our emergency situation at a rental property. His communications were impressive as he had to communicate with myself and the tenants. Very pleased and will call Maxwell-White next time we need a plumber. -
Review 23 (2024-10-19 - Rating: 5)
I have used Maxwell-White for plumbing issues at work and now have had the opportunity to work with them at my house. Both instances have been wonderful! Ben and Braedon came out right away and handled my dilemma quickly, providing a full diagnostic routine, accurate quote and service on-the-spot.I highly recommend this company and will definitely rely on them again for future plumbing work. -
Review 24 (2024-11-02 - Rating: 5)
The amazing customer service started on the phone with Josh when I booked my appointment for my plumbing issue. Braedon and Bennett were efficient, effective and pleasant. They worked well together, explained what they were doing and cleaned up after themselves. Thank’s so much guys! I highly recommend this company. -
Review 25 (2024-12-20 - Rating: 5)
Called to have a leaking water heater replaced in our clinic. Very quick response! Everyone I talked to, from receptionist to technician, was incredibly friendly and professional. Very conscientious of patients coming and going, and keeping the area clean. I called back with a question after they left, and they sent a tech back to help me, with no issues at all. Highly recommend! -
Review 26 (2024-12-23 - Rating: 5)
Outstanding!I have never experienced such amazing customer service. The guys were friendly, on time, respectful, and explained everything as they went.Maxwell-White absolutely has my loyalty going forward! -
Review 27 (2024-12-06 - Rating: 5)
Both of these guys were very cordial and worked well to get the job done. They were conscientious and took care when doing their work. I had mentioned that the kitchen sink was draining slow, but would be ok when I turned the garbage disposal on. But of course it worked fine when he ran the water. This evening when doing dishes, the sink filled up again. I guess I wish it would have gotten snaked as well. But that’s what usually happens though. The shower and toilet are working fine now, and they said they found no blockage. -
Review 28 (2024-12-03 - Rating: 5)
Ben has been to our house twice now for different issues, each time has been incredibly thorough and given me descriptive explanations of exactly what is going on and needed steps going forward. Feel very safe in the hands of Maxwell white and Ben! Thank you for all your help -
Review 29 (2024-12-31 - Rating: 5)
We use Maxwell White for any & all of our plumbing issues. Always prompt as well as very trustworthy work. Billy & Nathan Nice Job!!!! -
Review 30 (2024-10-03 - Rating: 5)
I was very impressed with the next day service from Maxwell-White. Tim was very professional in his presentation of my immediate and future projects. He installed a new toilet and made sure everything was cleaned up. I would recommend Maxwell-White as a good local company! -
Review 31 (2024-10-09 - Rating: 5)
EXCELLENT job from these guys. Billy was so phenomenal to chat with. We’ve had many plumbers in the house and everyone told us we needed to replace everything in the house. Billy came by, looked at my leaking problem, and was honest about what needed to be done. We tried financing for a whole tear down of our plumbing, but couldn’t get approved. He was so patient and we finally found a cost estimate we could get approved for. The old cast iron pipes were leaking into the basement. Billy and his crew came by today, took out all the cast iron and replaced. They actually did way more than I expected, I was shocked out how much got done for the price range we had. You can tell these guys really care about their clients. Will be using Billy for all my plumbing needs from here on out. They even got this job done without tearing down the bathroom wall, just a square of drywall was removed and he knew from the beginning we had people that can do the drywall.Very clean too! You couldn’t even tell they were here.Thank you for helping us get something done that has been a burden to us since buying this house. -
Review 32 (2024-09-25 - Rating: 5)
The Maxwell-White team called to alert me the service man was going to be arriving soon. After an assessment of the work to be completed, we discussed options and costs. The work was completed with pure professionalism and proficiency. My first call when I have a plumbing issue is Maxwell-White. I believe in them and their service. -
Review 33 (2024-09-30 - Rating: 5)
Maxwell-White was able to fit me in on short notice. Austin & Brady were on time and gave exceptional service. This is not the first time Austin has done work for me and each time I know I can count on him and Maxwell-White! Highly Recommend! -
Review 34 (2024-09-18 - Rating: 5)
Overall great experience. My non-urgent issue started on the weekend, and I was contacted quickly via text for details. Serviceman, Mark was great. He is very knowledgeable and helped troubleshoot my water heater issue. He had strict attention to cleanliness in replacing the unit, with some important upgrades. -
Review 35 (2024-10-10 - Rating: 5)
I have recently had work done by Maxwell-White plumbers, including Jody, Loren, Alex, and Willis. As always, I was impressed by how these guys went above and beyond my expectations to provide excellent work and service. I will definitely continue to use Maxwell-White for my plumbing jobs at both my home and business. -
Review 36 (2024-02-08 - Rating: 5)
Excellent work on a bathroom remodel of a very old bathroom. The shower install under a slanted ceiling was very well done. It was a long project, but top-notch work. Im very happy with the results. -
Review 37 (2024-12-19 - Rating: 5)
It was a very satisfying experience having Tim (from Maxwell-White Plumbing) come in and solve our plumbing problems, address our plans for a new bathroom countertop and check out other potential plumbing issues. He is extremely talented at what he does, is very personable and explains things in a way that is informative and easy to understand. It was a real pleasure meeting him. -
Review 38 (2024-10-29 - Rating: 5)
Our hot water heater went out so I called Maxwell White.From the people I talked to on the phone to the tech that came out to work on it, it was a positive experience.Jaymeson quickly figured out what was happening. He explained why the heating element went out (it was full of lime) and gave us options to replace the heating element or replace the water heater. We chose the water heater since it was 17 years old. Even though it was late in the afternoon, he was able to get a new one delivered by Chase and installed yet the same day. Thank you! -
Review 39 (2024-10-09 - Rating: 5)
Braedon and Joe were great! they showed up on time, were very professional. They also inspected the situation first and presented several options. They were able to get the job done quickly and cleaned up their work areas! Will definitely recommend them and Maxwell-White! -
Review 40 (2024-10-08 - Rating: 5)
Tim and Joe were very knowledgeable about our needs for a new water heater. They attended to every detail of the new install and removal of our old heater. The job was done with attention to cleanliness, timeliness, and explanation of the new unit. It was a pleasure having Tim and Joe as our installers. Thanks Maxwell White! -
Review 41 (2024-07-27 - Rating: 5)
What a great experience working with Maxwell-White Plumbing! First-time home buyer and within a few weeks of moving in, had a water heater issue. Austin came out and not only replaced our water heater, but checked and educated us on our whole plumbing system. Very professional, courteous, and knowledgeable. Every person I spoke with was wonderful. Will for sure be calling them with any future plumbing needs. -
Review 42 (2024-10-16 - Rating: 5)
My wife and I were entirely satisfied with our experience. From Ashley, Melissa and Alysa in the office to Loren and Nathan who came out to do the large plumbing job we requested , our experience was top notch.Everyone was polite ,friendly and extremely helpful. We will be using Maxwell-White exclusively in the future -
Review 43 (2024-11-10 - Rating: 5)
The work was done very efficiently and professionally. Braedon and Willis listened to the issues and were able to diagnose the problem quickly. Very happy with the service from Maxwell-White - this time, and every time in the past. -
Review 44 (2024-11-05 - Rating: 5)
Tim was very thorough, efficient, organized and professional. He explained everything he needed to do in detail before proceeding so that there were no surprises. We enjoyed working with him very much. Thanks Again, Tim!!! -
Review 45 (2024-10-01 - Rating: 5)
Cant say enough good things about my experience. Water heater goes out, I call and within a few hours they are here replacing it. Austin was fantastic in answering my questions, super thorough in everything and went above and beyond what was expected of him. You can tell he doesnt just do his job, he actually enjoys his job! Would recommend to anyone! -
Review 46 (2024-08-16 - Rating: 5)
Billy was our technician. He was very kind, professional and knowledgeable. He was great at explaining all of our options in detail which helped us make the most informed decision on which one we should choose. He was great to work with and I highly recommend Maxwell-White Plumbing. -
Review 47 (2024-11-18 - Rating: 5)
10 out of 10 for service, professionalism, promptness, knowledge, and trust! Tim was exceptional to work with and we only call Maxwell for all of our plumbing needs. Thanks for being a best in class business! -
Review 48 (2024-12-10 - Rating: 5)
Ben and Braeden were great. Ben was super knowledgable, calm and positive. They were both good communicators. Sometimes service people keep you in the dark about their progress along the way....not these guys. Communication is so important. Thanks! -
Review 49 (2024-11-08 - Rating: 5)
Had a great experience with Maxwell White very prompt very professional. Work performed in timely manner. Loren the tech did a great job very knowledgeable.and very friendly. Highly recommend them. -
Review 50 (2024-08-08 - Rating: 5)
Ben with Maxwell White provided excellent customer service, thorough explanation of the issue at hand, and careful prevention measures. The crew was respectful, clean, and prompt. Additional kudos to the dispatch team for their clear, detailed communication along the way. Highly recommend! -
Review 51 (2024-09-19 - Rating: 5)
Billy went above and beyond to address my plumbing issues before they became plumbing emergencies. He was professional, courteous, and passionately knowledgable about the ins-and-outs of plumbing. I am always pleased with the exceptional quality of Maxwell-White in general, but the next time I need a plumber Ill be asking specifically for Billy. -
Review 52 (2024-11-08 - Rating: 5)
Maxwell-White is top notch! Absolutely excellent and professional service! The service technician, Mark, was outstanding! He was patient, professional, and a great communicator. Highly recommend Maxwell-White! -
Review 53 (2024-09-10 - Rating: 5)
Jaymeson was dispatched to our home after we noticed what appeared to be a leak from our water heater.He quickly identified the issue and gave us a detailed explanation of concerns to look for. Because they go hand-in-hand he also inspected our water softener and found that it was performing suboptimally.Unfortunately, our only option was to replace the water heater. The softener was an optional replacement, but Jaymeson gave us his expert opinion and offered the pros & cons for us to weigh.He gave us a full run down of all of our options; clearly leaving the ultimate decision to us.We were able to schedule a full install for a few days later. Jaymeson completed the work in less time than expected and provided detailed instructions on how our new equipment worked.The project space was cleaned up & tidy when he was finished.This is the second time weve used Maxwell-White for plumbing needs and both times we have received excellent customer service; both from the office and from the professionals on site. Well be calling again for any future needs. -
Review 54 (2024-10-04 - Rating: 5)
Maxwell-White has top notch service and repair. They remodeled our upstairs bathroom a few years ago and just recently helped us replace our water softener. They are professional and trustworthy. -
Review 55 (2024-02-09 - Rating: 5)
Mark from Maxwell-White was at our home, responding to our emergency within a few hours yesterday, and was here most of today, with Nathan, replacing our hot water heater, iron eliminator, and water softener. Mark also did a quick check of our faucets and drains and other plumbing and fixed a couple of slow drains. I was amazed when he asked for a vacuum to clean up when they finished. They did a great job! -
Review 56 (2024-08-06 - Rating: 5)
The gentlemen who came to our house were polite, professional and considerant of all our needs.The job was done swiftly and without any problems or delay.We will recommend Maxwell-White to anyone with plumbing issues. -
Review 57 (2024-08-22 - Rating: 5)
Ben was amazing when I called for a sewer line backup after hours and again a week later when removing tree roots from the line. His coworker was also very helpful and professional as well. I can say I’ve never had a bad experience with Maxwell White. -
Review 58 (2024-12-11 - Rating: 5)
Tim and Lucas came on schedule. They were extremely knowledgeable and proficient in everything they needed to do to fix and replace what we needed in a timely manner. They were also very friendly and answered the questions we had. We would recommend them for any plumbing need! -
Review 59 (2024-10-02 - Rating: 5)
I surely appreciated Maxwell-White’s promptness with the service call to our place. They made it in the afternoon after I called mid-morning. (The same day.) I liked receiving the call letting me know the guys were on their way. The guys were very efficient and professional. -
Review 60 (2024-10-08 - Rating: 5)
Ben and Braedon were great. They showed up on time, explained the service that was needed and performed the service in a timely and neat manner. I will definitely use Maxwell White for my plumbing needs in the future. -
Review 61 (2024-07-19 - Rating: 5)
Technician Billy and the company were completely upfront with what would take place and the price to fix my plumbing problem. I like that an assessment of the house’s entire plumbing system was included with the service call since this is a new house to us.Billy even reattached a cabinet door just to be nice and go above and beyond expectations.Excellent service! Thanks. -
Review 62 (2024-11-27 - Rating: 5)
Jameson was on time and saved us on our first day in our new house. He was so knowledgeable, friendly and helpful- he even offered to help move some boxes in! What a great experience during a very stressful time. -
Review 63 (2024-06-29 - Rating: 5)
Our hot water heater was leaking so we stopped into Maxwell White. Spoke with Josh about the issue and purchasing a water softener and sediment filter. Two days later Jaymeson responded, in short order he diagnosed the problem, layed out our options and upon our approval began. He was professional, very knowledgeable, methodical and neat in his work which he completed efficiently. Thank you so much for prompt service. we are very happy with the work done. He also quickly rectified a water pressure issue. We have used Maxwell White several times in the past and you cant go wrong with them. -
Review 64 (2024-10-09 - Rating: 5)
Maxwell White continues to be a company that is focused on the end customer and keep the end customer informed all along the process. I had scheduling challenges on this last service order that were out of their direct control and in the end they exceeded my expectations. Thank you. -
Review 65 (2024-09-24 - Rating: 5)
Maxwell White is the best! Great estimate and our new walk in shower and bathroom vanity looks awesome. They were there on time and done in a day, very good job! -
Review 66 (2024-10-11 - Rating: 5)
I am very glad that my problem was addressed promptly. Tim was very professional, gave me an estimate, and finished the work quickly. He also advised me about the possible need for a new water heater and/or water softener and gave me estimates for those as well without being pushy. Thank you. -
Review 67 (2024-08-29 - Rating: 5)
We use them for all our plumbing needs. Tim did an excellent job today installing new faucets in our bathroom. He encountered much more work than he thought but did what needed to be done! Great job! -
Review 68 (2024-11-14 - Rating: 5)
Amazing everything!! Communication, service, suggestions! Didn’t feel pressured into anything. Very knowledgeable and kind. Answered all questions and was respectful in our home! Can say enough good things from girl I called to make an appointment to when the job was done! -
Review 69 (2024-09-14 - Rating: 5)
Jaymeson made a great first impression and he did not disappoint throughout the job. He has a pleasant and friendly demeanor and introduced himself and what he was here to do so I was at ease right away. I noted that after we talked for a few minutes about what he would be doing, he said, “Let’s go take a look at it, okay?” That he included me in his assessment, in case I had anything more to add, was unexpected and made me feel heard and respected. Jaymeson has a nice “teaching” manner as he explained how the tankless water heater and water softener worked together.Jaymeson then went on to do the job in an efficient manner and when he was done, he patiently went over with me what he did and how everything worked, what I could expect and even some trouble-shooting tips. He left with me feeling confident with my decision and his work.Thank you, Jaymeson! Thank you, Ashley and thank you Maxwell-White for a first rate service experience.Amy C. -
Review 70 (2024-10-10 - Rating: 5)
Tim and Kerrie were so helpful and reassuring in what was a frustrating situation for me. They were very thorough in their work and explained the process and all my options. It was a great experience working with them and would recommend them to others! -
Review 71 (2024-12-17 - Rating: 5)
Alex and Brady did a fantastic job replacing my water heater and making sure everything was in tip-top shape around the house! Maxwell-White is fantastic! -
Review 72 (2024-09-23 - Rating: 5)
We were very pleased with the prompt professional service we received from Maxwell-White in replacing a leaking water heater. The technicians, Austin and Joe, explained our options and put in a new water heater. We will use Maxwell-White in the future. -
Review 73 (2024-11-14 - Rating: 5)
Seeing I know nothing about installing a water heater, I feel the M W guys did a quality job as required by Maxwell - White literature. All faucets working great. Thanks guys, G. Cassel -
Review 74 (2024-10-10 - Rating: 5)
We needed a dryer vent video snaked to see if varmints were the cause of a leak. Braedon and Joe were professional and friendly in assessing the damage (happy to find only lint). We appreciate their efforts in the Food Drive as well. We will contact them for a future project. -
Review 75 (2024-12-12 - Rating: 5)
Loren and jack were friendly, professional, and efficient. They had to work around a busy household of three kids, two of which were supervising froma five and seven year old perspective :) great job gentlemen….will be using your services again and again -
Review 76 (2024-11-18 - Rating: 5)
Hi, my service technician was Tim Pierce with Maxwell - White Plumbing. Part of Tims job upon arrival is to establish kind of friendly meeting between he and his customer. That he did by going thru a house plumbing check. Just to let me know of any other problems I may not be aware of, I really liked that he was very up to date on any changes that should be made to make my home safe and comfortable. Example warn valves and valves not visible or simply not there. I had one. Water in valve on water meter needs replacement. Tim repaired the water leak that I called in for and cleared the drain pipes involved. Tim showed me the bad filthy drain pipe ,discusting.Thanks Tim. He explained older homes will develop this stuff in pipes, cant stop it no matter how you try.Clean now Thanks Tim. I have been using Maxwell for yrs, never had a bad technician. Employees are well trained and friendly as they should be. Seems I always learn something too with there repair visit. It was nice having Tim at my house knowing something in plumbing would be improved for my safety. Thankyou, Thankyou Tim. You will be back. Carry on my man. -
Review 77 (2024-09-10 - Rating: 5)
Your two Men, Benjamin and Breadan, did a great job at fixing the problem with my piping clogs. Gosh I so appreciate them and what they have done. I will be calling your company if I ever need plumbing issues etc fixed again. They were very friendly and polite. -
Review 78 (2024-07-30 - Rating: 5)
Tim hes a great guy and if any of my friends need a plumber I would tell them too call you guys and ask for him personally. The young man takes time to explain everything to you, shows you what hes going to do and the next thing you know the job is done. The next time I need a plumber you can bet your last dollar that I will call and ask for him by name. Thank you Tim for the great job you did,I do hope that all your plumbers have the same type of work ethic as Tim -
Review 79 (2024-10-16 - Rating: 5)
David was Excellent on this project and very professional in his advice. We would recommend him for any home remodel plumbing tasks! Ten star customer service for sure!! -
Review 80 (2024-11-07 - Rating: 5)
Ben & Braedon did a phenomenal job. Super professional. Will keep using you all for all my plumbing needs. My cobbled together mess of a kitchen drain system from when I moved it finally looks pro, and works as it should. -
Review 81 (2024-10-31 - Rating: 5)
Ben and Brayden were awesome. They were able come in and get the job done where another company could not. Absolute pros in my book. For sure recommend Maxwell -
Review 82 (2024-10-16 - Rating: 5)
We had a gas leak in our basement and Maxwell-White sent Mark to fix the problem. It was professionally repaired in 30 minutes from arrival time. Were very thankful for the timely repair. -
Review 83 (2024-03-21 - Rating: 4)
Great quality service as well as great customer service. Both Jameson and Billy did a great job and even installed items that would assist us in the future. Good communication from the office staff, also. We only gave 4 stars only because the rate seemed incredibly high. [Update, I did contact Maxwell-White and discuss the fees and efforts were made to bring the service more in line with the fees. I do appreciate management making sure their customers are happy.] -
Review 84 (2024-07-29 - Rating: 5)
Fast and excellent service for a replacement water and, as it turned out, water softener. Heater started leaking and made the call late afternoon and had a response the next morning. Tim and Cary explained our choices and completed the job quickly. Will use again. -
Review 85 (2024-07-29 - Rating: 5)
I’ve never had such a great experience with a plumber. Who didn’t just, and fix what I thought needed to be fixed. He checked to make sure I didn’t have other problems waiting to appear. Ben was a true pro who Was fast neat and efficient. I would highly recommend them. -
Review 86 (2024-12-17 - Rating: 5)
I was very impressed with the work of Ben, Braedon David, Jack & Greg!!! I would recommend them to anyone!!! I will bring them here to do work here any time!!! They kept everything clean they were very upfront about the work that needs to be done!!! Wonderful! -
Review 87 (2024-06-11 - Rating: 5)
We recently had a walk in shower and a soaking tub with a surround installed in our 2 bathrooms upstairs. The quality of materials and workmanship leave nothing to be desired. We highly recommend Maxwell-White for any project large or small. We previously used them to upgrade our toilets and that experience led us to use them again. We are happy repeat customers. -
Review 88 (2024-10-02 - Rating: 5)
Brayden and Joe did a fantastic job fixing the issue I was having with the standpipe my washing machine uses! They were fast and efficient and I’m grateful to have such a good servicer like Maxwell White to call on :) -
Review 89 (2024-10-10 - Rating: 5)
Ben and Brayden were very helpful and happy to educate me on the nuances of our sewer line for the camera look, and Alex, Jack, and Ethan were quick in completing the repairs, as well as courteous and professional. Would recommend. -
Review 90 (2022-12-15 - Rating: 5)
We noticed our hot water heater leaking, Maxwell White came out took a look and showed us why it needed to be replaced. The technician sat with my husband and I and showed us our options and was very knowledgeable on all options. We called and scheduled them to come out and install a new tankless heating water system. The cost was reasonable and Billy (the tech who came out to give estimate) came back to do the install. After the work was done he took away the old unit and cleaned up and walked us through using the new system. Very appreciative of his work and knowledge. I will absolutely continue to use Maxwell White in the future. Thank you. -
Review 91 (2024-10-26 - Rating: 5)
Ben and Braedon came out to fix our malfunctioning grinder sump pump. They diagnosed the problem, explained to me what was happening, showed me the pump and float issue, and explained what I could do in the future if the float didnt trigger the pump. I appreciate the explanation of how it works and how to troubleshoot in the future. Thanks! -
Review 92 (2024-12-04 - Rating: 5)
Ben and Brady did a wonderful job explaining everything and performing the work needed! They were very professional, relatable and great to work with! -
Review 93 (2024-12-16 - Rating: 5)
Ben and Braden were very professional and keep me updated on what the pricing was and what the repairs that they needed to do completed all work in a timely manner and cleaned up when done and stayed in the estimate given very satisfied -
Review 94 (2024-10-19 - Rating: 5)
Brayden and Ben did an excellent job. They were efficient, polite and left a very clean work area. We appreciate that! Thanks Maxwell-White! -
Review 95 (2024-12-11 - Rating: 5)
Loren & Willis were awesome! They did a great job explaining everything. The work was done quickly as well!!! -
Review 96 (2024-10-10 - Rating: 5)
Great response time, excellent and personable technicians. Job was completed efficiently by Joe and Brandon. Maxwell White has always provided us excellent service. -
Review 97 (2024-06-07 - Rating: 5)
Jaymeson is very knowledgeable and did a wonderful job of cleaning my sink drain. Ive been very pleased with Maxwell White plumbing services.Lauren and his assistant did a wonderful job of installing new faucets on my new sink and counter top. The cleaned up afterwards leaving my kitchen spotless. Another very positive experience with Maxwell White plumbing. -
Review 98 (2024-11-13 - Rating: 5)
Very prompt, professional and informative! We needed some additional work done and the crew were able to get it all done. Super pleased with the work. Thank you! -
Review 99 (2024-10-23 - Rating: 5)
Maxwell White Plumbers Tom Kerrrie Chase and Billy are all amazing, adept, honest and trustworthy . Maxwell-White earns their reputation. -
Review 100 (2024-08-08 - Rating: 5)
A+++ AWESOME customer service! On time and very knowledgeable! We will continue to give our business to Maxwell-White! Thank you, Greg! -
Review 101 (2024-04-09 - Rating: 5)
We had a water heater issue and I was able to schedule for it to get checked the same day! Chase from Maxwell-White did an excellent job fixing our water heater. Very professional and throughly inspected and fixed what needed to be fixed in a short amount of time. Super friendly and helpful. Explain every step of the process to me to understand what exactly was getting done. 10/10 would recommend! -
Review 102 (2024-05-12 - Rating: 5)
Weve used a few plumbing service companies in the past, and while they were all capable to do the work, none compare to the Maxwell-White experience. And this holds true for any other servicing company we use for our home...and frankly its not even close. Their communication is fantastic...from the first call, through the day of the work, and all the way to the follow-up. Youre never left wondering what and when things are happening, or whos doing the work. Our guy has been, and will continue to be, Billy...what a treat! Maxwell-White is a bit more expensive than others we had used, but quite literally Maxwell-White could teach a master class on how home servicing companies should treat their customers...and thats worth it to us! -
Review 103 (2024-07-10 - Rating: 5)
Maxwell-White is always wonderful to work with! Theyre very polite and super knowledgeable to work with. They also come in a timely manner as well. -
Review 104 (2024-04-22 - Rating: 5)
Austin was great! He reviewed our situation, answered all our questions, and explained a number of options from which we could choose. We are completely satisfied with his good work and have complete confidence in the results. Besides, he was just a really nice guy to have in our home. We’ve never been disappointed with Maxwell-White! -
Review 105 (2024-06-06 - Rating: 5)
A homeowners nightmare is a backed up sewer! The team who arrived here the same day that I called were knowledgeable, efficient and pleasant to interact with. Within about 30 minutes everything was working again! We were given instructions about the filter in the septic system that needs regular cleaning. I don’t recall anyone from the installation 9 years ago ( not installed by Maxwell/ White) giving us a tutorial on any filter. -
Review 106 (2024-03-01 - Rating: 5)
Maxwell-White Plumbing hires the best employees!Billy was my technician who was on call when I needed assistance with my hot water heater leaking. Billy had me take a photo of the model and serial number. The following day I called the office to book an appointment. The office already had the information from Billy, so the parts could be available to replace my hot water heater.Billy and Nathan installed the new hot water heater, removed the old one, and cleaned up when they were finished. Awesome job guys!Very friendly office staff and technicians to work with. I would highly recommend Maxwell-White Plumbing if you ever need a new hot water heater. -
Review 107 (2024-12-17 - Rating: 5)
Mark and Willis from Maxwell White plumbing came and replaced my dishwasher and put in a new toilet. They were professional very nice and did a great job. They coomunicated very well and kept me informed of what was going on. That did a great job.Thank you Msrk and Willis from Maxwell White Plumbing for the work you did. -
Review 108 (2024-06-06 - Rating: 5)
Thanks to this wonderful company, especially technician, Benjamin and his intern Issac as well as Bryan and Brittany in the office. What a great team effort to complete the acute/urgent plumbing need so promptly and with such care and professionalism. I was really impressed with you all. The original owners of this company would be so very happy with their legacy in the LaCrosse area. (maybe the original owners still there-not sure) -
Review 109 (2024-04-11 - Rating: 5)
Jameson and Carrie made me feel comfortable right away. They were friendly and knowledgeable. I needed the plumbing fixed for our shower right away as our other bathroom is under construction. They completed the project in a timely manner and did a great job. Jameson gave me the price upfront and explained what needed to be done. I am very happy with this service and highly recommend. -
Review 110 (2024-04-11 - Rating: 5)
Had Maxwell-White come out to service our hot water heater for some routine maintenance. This is the second time that BIlly has serviced our house. He along with all of the plumbers at Maxwell-White have been upfront with pricing and do quality work while being very informative on what they are doing. Highly recommended! -
Review 111 (2024-04-01 - Rating: 5)
Maxwell Plumbing,I am writing to express my utmost satisfaction with the service provided by one of your plumbers, who recently fixed a faucet in my home. His exceptional communication skills, promptness, and thorough workmanship left me thoroughly impressed.As someone who is hard of hearing, effective communication can often be a challenge. However, the plumber I had the pleasure of working with was incredibly understanding and accommodating. He patiently listened to my concerns and took the time to ensure that I understood the entire process. His ability to adapt his communication style to suit my needs made the whole experience seamless and stress-free.Moreover, I was impressed by his promptness in attending to the issue. He arrived at the scheduled time and wasted no time in getting to work. Not only did he fix the faucet efficiently, but he also went above and beyond by conducting a thorough inspection of the plumbing system in my home. This attention to detail gave me peace of mind, knowing that potential issues were identified and addressed proactively.I must commend Maxwell Plumbing for employing such a competent and dedicated individual. His professionalism, expertise, and customer-centric approach were truly commendable. It is clear that he takes pride in his work and is an asset to your company.Please extend my gratitude to the plumber for a job well done. I will not hesitate to recommend Maxwell Plumbing to friends and family in need of plumbing services.Thank you for providing exceptional service and for employing exceptional individuals like the plumber who assisted me.Yours sincerely,James Hanesworth -
Review 112 (2024-09-20 - Rating: 5)
Called at 9 in the morning and they were out with in the hour to fix our issue we will definitely be using Maxwell-White plumbing again! -
Review 113 (2024-03-21 - Rating: 5)
Billy, the plumber from Maxwell White, came to our home to check our disfunctional kitchen water faucet after we called for service. He was prompt, courteous, thorough, tidy, and friendly. He explained what needed repair or replacement after checking the parts of our old faucet which was leaking badly. After his recommendation of replacing it, he was able to get us a faucet replacement almost identical to the one we had for a fair price and installed it promptly to our delight. He cleaned up efficiently and gave us options of how to pay our bill. We were very satisfied and will definitely use Maxwell White again when we need pumping services in the future. I will ask for him to do the work if available, as we were pleased with the results and his thoroughness. Wilbert and Alyce Wehrenberg -
Review 114 (2024-10-02 - Rating: 5)
Right on time, professional,courteoous, quick and efficient. Had good knowledge of my problem.Tim was another very positive example of all my dealing with Maxwell-White. -
Review 115 (2024-04-25 - Rating: 5)
Mark from Maxwell-White was very efficient with our kitchen updates. He is very knowledgable and was able to answer any question I had. He offered great recommendations for all our plumbing needs and the results look great! -
Review 116 (2024-04-09 - Rating: 5)
Our experience having Your company doing our plumbing issues was truly great. First, it was so helpful to have the initial visit and have a home inspection to check on what might need addressing with the plumber. Mark came and addressed issues that we did not know needed interventions. Thus, we ended up with a new water softener to replace out old one as well as we had him install a tankless hot water heater.He did an excellent job with the work and gave us details of what we should and should not do with the new items.. His work was precise and he followed up with the leaving the work area perfectly clean as well. He is obviously a worker who strives for perfection. This was more than evident when I casually noticed the inside of his truck. It was very well organized, equipment all laid out in compartments and labeled as well. Just the kind of person we enjoyed having at our home. His two helpers were fine young men - one of them a foreign exchange student. It was fun to see the youth being engaged and learning the trade as well.Thank you again Mark for your service to us.Truly you are a great employee for Maxwell White.Mary and Bob Millis -
Review 117 (2024-04-02 - Rating: 5)
A++++ Service! Received an after-hour diagnosis from Harrison regarding our leaking water heater. His advice to minimized the leaking water and prevented an after-hours house call. Received a prompt call from the Service Dept the following morning and was given the first appointment of the day. Bill plus his French accomplice gave the entire house a plumbing wellness check and provided options to replace our failing water heater. All work was done before noon. I truly appreciate the prompt and professional service. Highly recommend Maxwell-White for your plumbing issues!!!! -
Review 118 (2024-10-16 - Rating: 5)
Very professional service and quick to respond to our call for service. Loren did an awesome job fixing and also discussing ourentire plumbing system in our home. -
Review 119 (2024-12-18 - Rating: 5)
Alex and David did a fabulous job with our bathroom install. Professional and skilled at what they do. Would recommend this company highly. Love, love, love my new bathrooms. Thank you to all involved. -
Review 120 (2024-08-16 - Rating: 5)
Have had Maxwell work on many things, always efficient, always have options. Very fast at their work. Would recommend them to anyone -
Review 121 (2024-08-28 - Rating: 5)
We got a new water heater today. We are so happy with how they showed us why it was un-fixable and gave us great options to choose from. I would highly recommend! -
Review 122 (2024-04-09 - Rating: 5)
Loren from Maxwell- White did a fantastic job fixing our kitchen sink and replacing our toilet.. Super friendly, knowledgeable, and timely. I love how they do a free inspection and do not charge by the hour, they charge by the job. Will definitely use them for future projects! -
Review 123 (2024-01-19 - Rating: 5)
Just had two guys come out to fix my shower handle. Was told by my apartment it could take up to 5 hours and just one guy had the job done in about 2.5 hours! I like that they came prepared with two people just in case. Super nice and friendly guy and he wore shoe covers when walking on the carpet which I don’t often see! Gave me an update when he was finishing up the last 30 minutes of work & when he was done. Thank you for the awesome service. I know who I’m calling when I have a house of my own someday! -
Review 124 (2024-03-19 - Rating: 5)
I explained to the men who came to my house what I wanted done. They gave me an estimate and the work was completed that day. The men were very happy to explain things to me, they were very courteous and very friendly. I very much recommend Maxwell White plumbing.Thank you for your prompt service. -
Review 125 (2024-10-14 - Rating: 5)
Austin and Jack did a fantastic job. Excellent customer service. Done quickly and done right. Would highly recommend. -
Review 126 (2024-06-26 - Rating: 5)
Maxwell-White is the best!!! They were clear about what had to be done and the cost and they got it done fast. I will definitely call them next time I need a plumber. -
Review 127 (2024-11-07 - Rating: 5)
Very professional & friendly.Took care of my issue and did a great job cleaning up afterwards. I will definitely use this plumbing company again. -
Review 128 (2024-12-26 - Rating: 5)
Loren and Jack were very good to work with and provided good options for future updates. Thanks -
Review 129 (2024-12-18 - Rating: 5)
Ben and David were professional and polite. They solved the problem and gave options for keeping it from happening again. Highly recommend! -
Review 130 (2024-04-18 - Rating: 5)
We had an outside faucet installed in our backyard. Jaymeson walked us through every step of what he would be doing. After he was done, he walked us through again to make sure we were happy with the work. When the water was turned back on, our kitchen faucet had no pressure on the cold side and he offered to stay and fix it and now we are all good. Superior service, personable, efficient an overall great company to work with. -
Review 131 (2024-10-02 - Rating: 5)
This company has never let us down. We only work with them for our plumbing needs. Every workman coming into our home has been excellent. -
Review 132 (2024-05-08 - Rating: 5)
Maxwell-White Plumbing does it right; just like their slogan says. Everything was great...from the person doing the plumbing work to the person making the appointment on the phone, and to the actual work that was done! Communication was great and you know every step of the way whats going to happen. Highly recommend this place. -
Review 133 (2024-04-29 - Rating: 5)
From the first time that Willie came in to do the estimate we were so impressed. He was patient and helpful. Alex and Nathan were respectful, courteous and efficient. The final result was better than we expected. Highly recommend Maxwell White. -
Review 134 (2024-06-04 - Rating: 5)
Jaymeson from Maxwell-White Plumbing was fantastic! He was friendly, thorough, efficient, and highly knowledgeable. We will definitely call again for any future plumbing needs. We highly recommend Jaymeson and Maxwell-White Plumbing for their outstanding service! -
Review 135 (2023-12-19 - Rating: 5)
The technician, Jaymeson, did an outstanding job, first reviewing our entire plumbing system - explaining workings and answering any questions I had. The bid for our work was complete, providing options and clear pricing for alternatives. Finally, the work was completed the same day. Rooms were left perfectly clean and he was quite efficient as well as polite. What more could one ask for? Excellent experience again with Maxwell-White. -
Review 136 (2024-02-27 - Rating: 5)
Had a wonderful experience with Maxwell Plumbing and plumber Lauren. He was polite, knowledgeable , efficient and patiently explained everything to me. He even fixed a loose doorknob I had! Above and beyond in customer service and fair pricing. Highly recommend their services. -
Review 137 (2024-12-13 - Rating: 5)
Chase and his helper did a wonderful job on replacing the old pipe in our basement. From start to finish they did a professional job and left our place cleaner than it was before they started the work! -
Review 138 (2024-09-20 - Rating: 5)
Matt and Brady came two days and did an amazing job and did extra. Highly recommend this company and these two guys. -
Review 139 (2024-12-06 - Rating: 5)
They were great! They came in and fixed the problem in a very short time, and they didn’t overcharge. Very happy with their service! -
Review 140 (2024-04-16 - Rating: 5)
Maxwell-White has been out twice to to make upgrades to our 20+ year old water systems. Tom replaced our water softener and Mark converted our electric water heater to a tankless natural gas unit. Both technicians were very knowledgeable and presented us the information that we needed to make the best decision for our needs. We were presented with an onsite estimate and the work was completed in the same trip. Tom and Mark were excellent craftsmen and the completed projects were neat, tidy, and very professionally done. -
Review 141 (2024-04-22 - Rating: 5)
We had a great experience with Maxwell-White. From the first phone call, everyone was very kind, professional and knowledgeable. Very happy with our valve/bathtub faucet replacement! -
Review 142 (2023-06-13 - Rating: 5)
I am extremely pleased with Maxwell White Plumbing and their professionalism and communication with me during the project. The first project was a water heater repair that impressed me so much I asked them to bid out a shower installation. My frailly is very happy with he quality of workmanship and friendliness of the staff. The shower is great! Keep it up! -
Review 143 (2024-07-02 - Rating: 5)
Maxwell White is the very best! We love them, they’ve been to our house a few times and they are always our first call if we’re having plumbing drama!!! ❤️❤️❤️ -
Review 144 (2024-05-30 - Rating: 5)
The two gentlemen were friendly, helpful, patient, and courteous employees who did an amazing job installing a new tankless water heater. They both went above and beyond to make sure everything was done with perfection as well as worked as expected. -
Review 145 (2024-02-02 - Rating: 5)
Maxwell-White Plumbing is the best! My water softener exploded while I was away and four inches of water covered the entire lower level of my home. Billy and his crew arrived almost immediately and saved my home from complete devastation! Great job! Thank you from the bottom of my heart! -
Review 146 (2024-03-28 - Rating: 5)
Maxwell White did a wonderful job installing my new walk-in shower. They went above, and beyond when they found & replaced the vent to my dryer was located behind the old tub. They also replaced the faucet in my bathroom and in my kitchen with beautiful new ones. Thanks guys! -
Review 147 (2024-11-21 - Rating: 5)
Ben and Joe were very knowledgable and helpful in fixing our issue! Made quick work of the issue and gave some insight on how to prevent it from becoming a bigger issue. Thanks guys! -
Review 148 (2024-02-11 - Rating: 5)
Exceptional service from my first contact! I was reaching out to Maxwell-White on a recommendation from a neighbor. From the moment Brittney answered the phone, I knew I made the right choice. She listened to my concerns and was able to answer my questions and get us scheduled the next day! Billy arrived on time, listened to my concerns and went above and beyond to answer my questions and address them. I highly recommend Maxwell-White Plumbing! -
Review 149 (2023-06-16 - Rating: 5)
Maxwell-White did a fabulous job on our shower install. Scheduling the consult was fast and fun to see all of our options. There were great sized samples to choose our options from and Greg was very informative on all the products. The installers were friendly and very professional. Install was complete in one day. Price was much better than any of the competitors out there! -
Review 150 (2024-05-03 - Rating: 5)
I contacted Maxwell White for a clogged drain. Ben came the same day. He explained the reasoning why the drain could be clogged. He was very thorough in describing what he would be doing. Tree roots were the problem and they were removed. I will definitely contact Maxwell White again. Arrived in time and very professional. -
Review 151 (2024-09-26 - Rating: 5)
Ben and Braedon were very helpful and kind in answering my questions and in their repair work. I appreciated their speed and professionalism. -
Review 152 (2024-02-23 - Rating: 5)
I LOVE this company! I just hired them to replace my old water softener and install a reverse osmosis drinking system. After the RO install I noticed a small, slow leak started on one of the fittings (not their fault). I called the next day and they had the same tech dispatched to my home within 20 minutes, no charge. The guy that installed everything (Tom) has considerable knowledge and answered all of my questions. Their top strengths for me are communication, professional knowledge and promptness, fair prices. I will be using them for any future plumbing jobs in a heartbeat! -
Review 153 (2024-03-28 - Rating: 5)
Couldnt be happier with the service I received! Jaymeson came and put in a new hot water heater for me, he was friendly and gave me all my options to fix or replace, he did a great job and cleaned up after himself. I would definitely recommend this company to anyone! -
Review 154 (2024-01-12 - Rating: 5)
I just rented a place in West Salem and my hot water heater wasnt putting out hot water as long as it should it would only last about 5 minutes I called the landlord he had a technicians come out from Maxwell plumbing in about an hour very impressed by the landlord quick actions. The two technicians from Maxwell plumbing were very efficient very respectful and told me what the problem which was two heating elements they were here maybe 1 hour. After their job they cleaned up and left great job boys👍👍. Thank you guys for reacting quickly -
Review 155 (2023-11-27 - Rating: 5)
Very professional and accommodating!We had a drainage emergency where we needed the main sewer line replaced under our basement. Maxwell-White was able to fit this big job in just a few days after we called. We will definitely be calling them for any other plumbing needs. Thank you! -
Review 156 (2024-01-20 - Rating: 5)
Austin was very professional and knowledgeable. He answered all of our questions. He gave us multiple options to address our issues without any pressure. We will definitely use Maxwell White again! -
Review 157 (2024-03-26 - Rating: 5)
Professional friendly service technician. Knowledgeable about the issue I had with my kitchen faucet and able to arrange for replacement and installed in a timely manner. Good review of household plumbing and recommendations for any updates needed. -
Review 158 (2023-11-03 - Rating: 5)
Maxwell White hits all of the customer service buttons for us. Professional, responsive, honest, fair priced, and just good people. They once again saved the day for us by fixing our water heater. Thank you, Maxwell White Team, keep up the great work! -
Review 159 (2024-04-05 - Rating: 5)
Maxwell-White Plumbing was recommended to us by Solid Surface Specialists of Onalaska when they put in a new countertop for us. We own an older home on La Crosses Northside and unfortunately our old cast iron sewage pipes in the basement bit the dust. We called Maxwell-White Plumbing and they were quick to respond to assess the problem, give us an estimate and a time when the work could be done. They did a great job and I can imagine it wasnt easy removing that heavy old cast iron pipe and replacing it with PVC piping. The price was fair and we are very satisfied with their work. They also repaired our leaky kitchen water lines which we had installed not long ago by a different plumbing business. Not only did they do good work but they were very easy to talk to and were very professional. Maxwell-White is definitely a 5 star plumbing business!!!!! -
Review 160 (2022-11-17 - Rating: 5)
Maxwell White is hands down a TOP NOTCH service company. We moved into our home just over 2 years ago and met Greg Ives through the home inspection. Our communication with Greg from the beginning was exceptional. He was very thorough on what to expect from our old sewer system and equipment. He didnt try to pressure us into making a decision but rather informed us and let us move at our own pace. Since then Maxwell White has installed our new sink, dishwasher, on demand hot-water heater, new plumbing for our addition and our new septic system. Every single staff member from the office to service team has been respectful, efficient, took pride in their work and made sure we didnt have any questions before they left. Greg has followed up and made this process so much easier. We have not had to worry about anything with Maxwell White. Having one less thing to stress about has been wonderful. If you are looking to get your project right the first time with qualified and trained professionals who will give yourself and your project the time and attention it needs then Maxwell White is the company for you. It was a blessing to work with Greg and the entire team at Maxwell White. -
Review 161 (2024-11-21 - Rating: 5)
Excellent work and great customer service. they took the extra time to explain what they would do and then what they did do...and why. -
Review 162 (2024-12-20 - Rating: 5)
12/20/24. Wanted to say how outstanding the service at Maxwell was. Brian took care of us immediately and understood the urgency of our request. Lucas and Loren were very professional and stated they would not leave until problem was taken care of. Due to them we are able to have hot water for the weekend and Holidays. -
Review 163 (2024-09-25 - Rating: 5)
Highly recommended by my daughter and Austin did a great job addressing the plumbing issue in my kitchen and going over future needs for my home! -
Review 164 (2024-11-21 - Rating: 5)
Loren and Chase were professional & personable and fixed our plumbing problem that had been plaguing us for several months! Thanks -
Review 165 (2023-02-22 - Rating: 5)
I give Maxwell-White my highest possible recommendation. From the moment I called their office I received a gold standard level of customer service. I really was blown away. The person I spoke with on the phone was friendly and knowledgeable, took time to answer all of my questions, and scheduled service at a time that was convenient for me and my family. When Tom came out to look at our iron filter and water softener, it was very clear that he was an expert in his field. He walked us through how our equipment was running, offered solutions with pricing, and best of all, was able to completely install a new filter and softener that same day. Additionally, when we called with a question about a week after the install, Tom came to our house again that same day to make sure our system was working properly. I have been satisfied by many different businesses in the past, but our experience with Maxwell-White Plumbing was truly exemplary. -
Review 166 (2024-08-22 - Rating: 5)
Prompt, courteous, and making sure I was aware of everything they were doing. Cleaned up when they were done. Very pleased with work that Tim did -
Review 167 (2024-04-04 - Rating: 5)
Very fast and excellent work! Billy was very friendly and knowledgeable. The customer service all around was wonderful! We will continue to use Maxwell-White in the future. -
Review 168 (2024-08-12 - Rating: 5)
My man did a great job!!! And fast too. Would recommend this company to anyone who needs professional plumbing services -
Review 169 (2024-09-17 - Rating: 5)
Mark replaced bathroom faucets, rerouted a pipe/hose in the basement, and replaced outdoor faucets. He was nice, courteous, knowledgeable, and efficient. -
Review 170 (2023-06-21 - Rating: 5)
We had a water heater emergency, and they were able to schedule us for service the next day. Tim and his helper arrived on time, walked me through the process and pricing, and worked quickly. They really respected my home, and they wore protective shoe covers, wrapped the old tank to remove it, so it didnt leak, but also placed protective mats on the floor. 40 minutes later our lives were back to normal. The entire process was so professional, with excellent customer service from the first call to the install. -
Review 171 (2024-04-18 - Rating: 5)
Theyve done the work for both my coffee truck, and my coffee shop. Both experiences have been flawless. Professional, kind and fair. I will be continuing to use Maxwell-White for all of my commercial and personal needs! -
Review 172 (2023-07-26 - Rating: 5)
Impeccable customer service! I spoke to Brian on the phone schedule service, and I was very impressed with the conversation. Ben came the next day and was polite and communicative, and he answered all of my questions. From the start of calling Maxwell-White to the end of service was impressive! More businesses should have this type of customer service...friendly, helpful, prompt, respectful, patient, kind, and professional! -
Review 173 (2024-12-18 - Rating: 5)
Prompt, on time and absolutely the nicest plumber! Great service and a good people person. -
Review 174 (2024-04-16 - Rating: 5)
Friendly, courteous, and professional. The piping to our tankless water heater was leaking. It was fixed the very same day. The service man we had was very knowledgeable. We would highly recommend this business. -
Review 175 (2023-04-22 - Rating: 5)
We are so thankful for Maxwell White plumbing and would be underwater if it wasnt for them! We had an emergency issue on the weekend and Justin came right out to our house and sorted everything out in a very timely manner. My husband and I were impressed with his knowledge and professionalism. We just moved to the area and will definitely be using them for any future plumbing fixes (on hopefully a less emergent basis)! Thanks SO much! -
Review 176 (2024-05-14 - Rating: 5)
Great service and Ben and team were very professional. I appreciate their hard work and will be using Maxwell White for all future plumbing needs. -
Review 177 (2024-03-07 - Rating: 5)
I was very happy with the work done. The worker (Mark) was very professional. He was very thorough. I will definitely call Maxwell - White again. -
Review 178 (2023-09-15 - Rating: 5)
If I could give this more than 5 stars I would! Excellent customer service and excellent communication. Tom came to help us with a water softener problem. He explained everything thoroughly, gave us multiple solutions and fixed the issue that day in a very timely manner. I would definitely use them again! -
Review 179 (2024-09-18 - Rating: 5)
Ben & Brayden were here today to fix the plumbing beneath a bathroom sink. It was done quickly & efficiently. Thank you! -
Review 180 (2023-04-19 - Rating: 5)
MW replaced my water softener and an outdoor faucet. I had to call them back twice (not a complaint). With all contacts and phases of the work every person I interacted with was professional, friendly, accommodating, knowledgeable, patient, capable, and prompt. It was by far the best experience I have ever had with a home service provider - bar none. In a sea of home maintenance hacks and rubes, I am so thankful to have found this firm. I only wish they were full home owner service! -
Review 181 (2023-09-13 - Rating: 5)
We had an issue with our 1 year old tankless water heater. Austin and Greg and their crew went above and beyond to resolve this issue. They were always polite and professional and didn’t give up until the issue was resolved. We have used Maxwell-White in the past and we are customers for life. Thank you. -
Review 182 (2024-09-23 - Rating: 5)
Tim and Jack had the problem diagnosed fast and had everything fixed within 30 minutes. Great job! -
Review 183 (2024-04-16 - Rating: 5)
Maxwell White came for a clogged sink but did a thorough plumbing inspection and found another immediate issue. Super kind, helpful and respectful of time & property. Thanks! -
Review 184 (2024-04-23 - Rating: 5)
Experienced professionals that quickly fixed plumbing issues. Extremely detailed and thorough, they made me aware of potential problems to consider fixing before they develop into bigger issues. They were very personable and caring. -
Review 185 (2024-04-29 - Rating: 5)
From the time you call until the completion of the service, they are professional and personable. They keep you in the loop with what to expect, any changes and will also gladly explain what theyre doing, or address anything while theyre working.Excellent experience and will continue to use and recommend their services. -
Review 186 (2024-12-17 - Rating: 5)
Lauren and Lucas were great! Straight to the point and great with explanation of issue! Thank you! -
Review 187 (2023-08-15 - Rating: 5)
We had a plumbing emergency and the team was awesome at accommodating us with their busy schedule. Ashley was able to move some things around and get Ben to our house in less than two hours (on a Tuesday morning). Ben was very professional and thorough. He wanted to understand the entire house not just the problem at hand. I also learned a few things about my house because of this. He not only took care of the problem but cleaned up the disgusting gunk that was plugging the drain. I didnt expect that. (Most contractors leave a bigger mess.) He was professional and I highly recommend! Thank you. -
Review 188 (2024-06-13 - Rating: 5)
We received the usual prompt and efficient service, with recommendations to cover possible future needs. No upselling and no pressure to do more than was needed today. Friendly and knowledgeable service. -
Review 189 (2024-10-31 - Rating: 5)
Braedon and Bennett were super polite and knowledgeable. I would definitely recommend them! -
Review 190 (2024-05-26 - Rating: 5)
Very pleased with plumbing service by Maxwell-White Plumbing yesterday: efficiency from phone call to set up appointment to completion of job putting our plumbing back in top notch working order was fantastic. Thanks one and all -
Review 191 (2024-05-03 - Rating: 5)
Great service! Billy came and hooked up the plumbing for our new sink and faucet in our kitchen. He was super friendly and did very good work! -
Review 192 (2023-08-05 - Rating: 5)
There isn’t enough stars to cover my experience with Maxwell-White Plumbing, start to finish. Sounds kinda corny I know but I’m confident in that statement.First job was a new water softener last year. I also requested a new water purifier but the service tech put that Idea to rest after inspection and testing. “What you have is perfectly fine and should last a number of more years for you.” Not the usual response I expected but refreshing and comforting.Most recently a much smaller job finishing a bathroom faucet and shut off valves I tried to do myself. Jameson was the technician. Great job evacuating our plumbing system as well as fixing what I started. Fixed everything but the bump on my forehead! -
Review 193 (2023-12-19 - Rating: 5)
I had a shower drain leak and they were able to come the same day and repair it. Inspected all of my plumbing and recommended a new water softener. I agreed and they also installed that the same day. Fast work and fair prices. -
Review 194 (2024-11-08 - Rating: 5)
Thank you for addressing my problem the same day. Austin wasvery efficient and was done with the job in no time. -
Review 195 (2023-07-27 - Rating: 5)
I called them and same day came out. 1st I talked to Brian very nice and professional then Josh called to lmk how long before they would be to my house. Chase and Alex were the 2 that came to my mobile home checked everything over, fixed the issue and explained everything to me. They were all awesome to deal with. I would definitely recommend them. -
Review 196 (2023-09-28 - Rating: 5)
Recently, I had a leak in our plumbing repaired with maxwell-white. From the dispatch to the plumber, there was professionalism from all angles. The plumber was very knowledgeable and repairs where made in a very timely matter. I would definitely recommend them for anyone living in lacrosse county! -
Review 197 (2020-12-09 - Rating: 5)
I had an issue with another company and I called Maxwell-White Plumbing for a second opinion/repair quote and Mr. Ives went above and beyond in helping me. He fit me into his very busy schedule and was very quick when responding to emails and voicemails. He was sincere and personable throughout all of our interactions. The experience that Ive had with Maxwell-White was nothing but positive and I would highly recommend them. -
Review 198 (2023-02-15 - Rating: 5)
Working with Maxwell-White was amazing. We had them work on our water softener, plumbing, and gas lines. They were professional, answered all of my questions in a timely manner, very respectful and kind. I would highly recommend them.