DuPage Water Conditioning
Located in West chicago, Illinois
Address: 27W250 North Ave, West Chicago, IL 60185, United States
Phone: +1 630-293-7500
Rating: 4
Services
- Kerbside pickup
- Delivery
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Plumber
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-14 - Rating: 5)
Have been with this company for 10 years now and the contacts keep getting better and better! Freddy came out to check on our iron removal and softener system; saw problem right away and solved it; went so far as to check for warranty on product - no charge as the system has a lifetime warranty. Very nice of him to do that as well as take the time to explain what was happening and how to operate the system. I will ask for him next time we need service or a checkup. Good company with good people who know how to treat customers. They stand behind their products and service. Very quick to reply and always trying to get the right answer to our questions. Highly recommend this company and Freddy if you have questions about your water systems. -
Review 2 (2024-06-17 - Rating: 5)
Jeff was awesome!! He went above and beyond to serve us!! We are so happy with DuPage Water Conditioning! Great Company to do business with! Highly recommend them! -
Review 3 (2023-07-30 - Rating: 5)
Been using Dupage water for several years now with positive results.Jeff is a great technician & always does a good job with my system, he always keeps my water running nice.More recently, Joe came out because I had a water leak & we had to shut down our water.He quickly got our water running, he had to re-pipe a pretty large area where my copper pipping was getting really old & deteriorating.I just want to say that Joe did a 5 star job for us. Truly flawless at a fantastic price! -
Review 4 (2019-11-15 - Rating: 5)
I am always impressed with the people of this organization but I have to give a well deserved shout out to Chris Bosch. We determined before he arrived that the water softener was not the problem we were experiencing. I, nonetheless, decided that it was a good time to assess our conditioner and left the scheduled appointment open. Chris not only checked out our softener system but helped me resolve the real source of our problem which was a humidifier leak. Expert handling! Gotta keep these kind of guys around as they are far and few between! -
Review 5 (2015-01-03 - Rating: 5)
I recently moved into a house that had DuPage Water Conditioning equipment. and while its older it worked fine until Christmas week, so I left a message on the website over the weekend they were closed and I didnt feel it was an emergency. They called me Monday morning to set up a Tuesday Appointment. The phone call was friendly and professional, When Jeff showed for the appointment, on time, he was also friendly and very knowledgeable about the system. He tested it, found the problem and had it back to working in under an hour. He made sure the cost was minimal by replacing the parts needed only. . I emailed the company as soon as Jeff left because I was so impressed, I thought Id leave my two cents here too, in case someone else is considering service or a purchase. I am a very service oriented person, so for me to give 5 stars means something.. -
Review 6 (2023-05-30 - Rating: 5)
I have used DuPage Water Conditioning for years and have always been pleased with the exceptional customer service and the very professional manner in which they do business.Great people and even better service! -
Review 7 (2021-04-05 - Rating: 5)
We were having issues with water pressure in our home so DuPage Water sent Kyle to check out the problem. He was super friendly and helpful, he explained exactly what the issue was and what he did to fix it and he was done in just over an hour! To me, heres nothing better than quick, efficient and kind service...well that and good water pressure lol. Thanks DuPage Water! -
Review 8 (2019-03-15 - Rating: 5)
I have had a DuPage water softener/carbon system that is over 10 years old and has performed flawlessly. The DuPage systems are simple for us users and built from durable, high-quality materials. Their brass and mechanical controls require virtually no maintenance and will outperform and outlast any of the plastic and circuit board controlled systems.They are professionals that are service oriented people. Im a Bartlett resident. The city is converting from Bartlett sources to Chicago water (2019). I asked them to provide advice on what we would need as a result of this change. They spent a good deal of time explaining system functions and their science to me and provided advice on what I should do. They offered valuable explanations and honest answers, not just trying to upsell something new. They directed their advice based upon my specific situation, not just in effort to make a big sale.If you have water needs that DuPage can help with, my advice is simple. Allow DuPage Water to do the work to help you. -
Review 9 (2021-08-06 - Rating: 5)
Highly recommend!! Bob and his team are great people. Kyle came out to my house to fix my issue, he took the time to answer my questions and coach me on how to best care for my system. Thanks for what you do! -
Review 10 (2019-07-26 - Rating: 5)
DuPage is by far the best company I have ever had the pleasure of doing business with. Wonderful customer service and support.Ken friedley I just want to say thank you, you are a perfect example of what customer service is all about . -
Review 11 (2023-05-30 - Rating: 5)
They were very helpful when they came to my home and chargeda lot less than the local company everyone uses around my neighborhood. I was happy with their service and knowledge. -
Review 12 (2017-10-23 - Rating: 5)
Our experience with Dupage water Conditioning for the past 26 years has been great, Our water Softener system is a Culligan: They came in a fix it had no issue with our system. I greatful there able to fix other system. Thank you for being there for us! -
Review 13 (2014-11-04 - Rating: 5)
I have had issues with rust in our water for years. I live in an unincorporated area and have to rely on well water. A friend of mine recommended Dupage Water as the place that could help me take care of that. I upgraded my water softener and also added in an RO system for house. We have never been happier with our water. No rust stains in the sinks or tubs and the laundry even appears to be brighter and cleaner.The staff was great! Very helpful and very knowledgable! -
Review 14 (2020-10-03 - Rating: 5)
Highly recommend DuPage Water Conditioning West Chicago IL. I have used their company several times and the quality of work is excellent and the costs for products and services are competitive. -
Review 15 (2016-08-11 - Rating: 5)
I have been a customer of this company for over 10 years. They are very friendly, competitively priced and extremely knowledgeable when it comes to solving your water problems. I would recommend calling them if you are having water issues. -
Review 16 (2021-06-10 - Rating: 5)
We have had Dupage water conditioning for years, when ever we have an issue they come and take care of it. They usually know whats wrong before they even walk into the house.I would and always do recommend them they are the Best. -
Review 17 (2022-05-06 - Rating: 5)
DuPage Water installed my system 22 years ago. It has worked flawlessly since. Good people, Quality work & Helpful. -
Review 18 (2020-01-20 - Rating: 5)
Thank you for solving our hard water issues! Our rep was very knowledgeable their pricing was competitive. We would definitely recommend them!! -
Review 19 (2014-10-30 - Rating: 5)
I have used DuPage Water Conditioning for years and have always been pleased with the exceptional customer service and the very professional manner in which they do business.Great people and even better service! -
Review 20 (2022-05-23 - Rating: 5)
Best company I have ever purchased from. Ken and his crew do a terrific job. -
Review 21 (2020-09-09 - Rating: 5)
On time, fast, courteous service. My tech Chrisdid an excellent job. Im happy. -
Review 22 (2020-08-03 - Rating: 4)
Called for help with my water softener. The service tech was friendly and spent time with me over the phone to help me resolve my problem. -
Review 23 (2020-03-24 - Rating: 5)
Have enjoyed working with Ken and the team at DuPage for many years! Keep up the great work! -
Review 24 (2016-11-28 - Rating: 5)
Thanks to Bob for getting the right fix on my softner. It took a little while to get the right fix but Bob followed up with phone calls to see if problem was resolved. -
Review 25 (2024-01-23 - Rating: 4)
Great Service. Great Products. Helpful Individuals. -
Review 26 (2018-07-18 - Rating: 5)
They have been very responsive, knowledgable and very professional when we worked with them. I would highly recommend them. -
Review 27 (2017-01-05 - Rating: 5)
Very friendly people who go the extra mile for there customers highly recommended! ! -
Review 28 (2019-05-23 - Rating: 5)
DuPage water what a friendly place help us excellent Debbie was excellent customer service person -
Review 29 (2016-07-08 - Rating: 4)
Great service! -
Review 30 (2025-01-08 - Rating: 5)
Nate the service tech came out and made everything perfect to our liking. I would highly recommend Dupage Water Conditioning and especially Nate as your service tech. We have been clients for over 20 years. Thanks Nate!