Overhead Door Company of Watertown

Photo of Overhead Door Company of Watertown

Located in Watertown, New York

Address: 25223 State Rte 3, Watertown, NY 13601, United States

Phone: +1 315-788-4390

Rating: 4.3

Services

  • Identifies as veteran-owned
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Garage door supplier
  • Carport and pergola builder
  • Contractor
  • Door supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-23 - Rating: 5)

    Completely earned 5-star review!! Overhead Doors residential sales manager, Christian, came over to assess our garage door problem and give a quote to install a new door and opener. After looking over the problem he said You have an Overhead Door and garage opener installed already. These are warrantied for life for the problem you are having. I didnt know about the warranty as the door/opener was already installed when we moved in about 8 years ago so they came with the house. Christian took a couple of photos of the problem and the serial number on the side of the door and said- Let me see what I can do. A couple of weeks later he got in touch and told us the section of the door that was damaged, and all associated hardware were being replaced by the company with no charge for the parts and we just had to cover the labor charge to do the install. Their front office called to schedule a date/time and just like with Christian, the technicians arrived on time and on schedule. I could spend an hour just talking about the value of that alone- try getting that from your cable company... $ 160.00 later for the two hours labor for install time and we are back in business with a like-new garage door with... the same lifetime warranty. The most impressive part of this whole interaction was Christians integrity. He didnt have to tell me about the warranty or do the leg-work on getting the manufacturer to send the replacement and I would have ended up buying a whole new door and been none the wiser. To Christian Sanford and all of the staff of Overhead Door, Thank You!!

  • Review 2 (2025-01-03 - Rating: 5)

    Everyone at Overhead door in Watertown that I had contact with was very friendly, courteous and professional. They scheduled the repairs and arrived on time and completed all necessary work Thank you !

  • Review 3 (2024-09-23 - Rating: 5)

    Second time having them do work on my barn doors. Each time theyve had A-1 communication, reasonable lead time, clear estimates, and extremely fair pricing. I will use them again when needed!

  • Review 4 (2024-09-04 - Rating: 5)

    Had 2 garage door openers installed with new weather strips around both doors. Technician was curitious, showed me how to operate / reprogram new openers and answered all my questions. I would highly recommend Overhead Door Company of Watertown.

  • Review 5 (2024-12-24 - Rating: 5)

    The entire process was seamless . They are so professional and attentive . Christian was knowledgeable and so helpful . They made this all very easy . Ten out of ten would recommend them!!!

  • Review 6 (2024-11-06 - Rating: 5)

    He came within 2 days to replace tortion spring that broke. I had him replace both sides. This was the second time it broke in four years.

  • Review 7 (2024-07-22 - Rating: 5)

    They came as soon as possible and resolved what turned out to be a minor issue for us very quickly! He also showed us what the issue was in case we needed to resolve it ourselves. Thank you!

  • Review 8 (2024-11-19 - Rating: 5)

    Very quick to help get my door fixed, professional and great pricing. Austin and Tavian were very helpful! Thank you for your help!

  • Review 9 (2024-11-25 - Rating: 5)

    Service was quick and servicemen were respectable and easy to communicate with. Overall great experience.

  • Review 10 (2024-10-15 - Rating: 5)

    Quick estimate at a reasonable price. Door installation looks great. Great overall transaction.

  • Review 11 (2024-08-01 - Rating: 5)

    The technicians knew their stuff and worked well. The garage door opener was very cheaply made, very noisy when it opens/closes. My next opener will come from Lowes or Home Depot!

  • Review 12 (2024-07-11 - Rating: 5)

    Excellent Job! ON TIME!!! Gave me a courtesy call saying they were on the way Prompt Service! Went above and beyond. Thank You!

  • Review 13 (2024-11-20 - Rating: 5)

    Outstanding service. Very prompt and reasonable for work performed

  • Review 14 (2024-12-02 - Rating: 5)

    Great service and taking care of a broken spring in a timely manner.

  • Review 15 (2024-09-03 - Rating: 5)

    Quick response. Very reasonable prices for their services. Friendly representatives.

  • Review 16 (2024-11-04 - Rating: 5)

    Prompt, great communication, professional!! Highly recommend!!

  • Review 17 (2024-09-30 - Rating: 5)

    Called ohd to fix a large door that wasn’t operating correctly and to install the operator (opener). Turned out great. Thank you!

  • Review 18 (2020-11-18 - Rating: 5)

    Amazing service. Instead of having to come out to look at our garage door, they walked us through potential solutions over the phone. Within 5 minutes of requesting a call, it was fixed! Will definitely use them in the future should anything happen. Thank you!

  • Review 19 (2024-09-13 - Rating: 5)

    Very honest and fair company. I am pleased

  • Review 20 (2023-06-16 - Rating: 5)

    They came to my house looked measured everything gave us a book to pick out what we wanted ordered them and gave us a date when theyll be in and installed great customer service

  • Review 21 (2019-04-29 - Rating: 5)

    My torsion spring snapped after 17 years. I Called on a Friday, close to their closing time. They quoted me a fair price for repairs and came the next business day to replace it.

  • Review 22 (2024-12-06 - Rating: 5)

    Very professional installation, great customer service

  • Review 23 (2016-08-25 - Rating: 5)

    I had a dead battery in a remote at least 20 years old. It wouldnt work with the new battery. I called ODC Watertown. The gentleman on the phone walked me through the process with patience. Tried 3-4 things before we got it right. Fantastic, kind service.

  • Review 24 (2017-09-08 - Rating: 5)

    Had a motor blow out and they fixed it promptly. A few months later the tension spring blew and they came a half hour later and fixed it no questions asked. Great service and reliable.

  • Review 25 (2016-03-10 - Rating: 5)

    I had a door damage emergency, Donny, and field-Tech Ed took great care of my OHD repair. They were fast, professional and a pleasure to deal with :).

  • Review 26 (2024-12-02 - Rating: 5)

    Very good service and knowledge ,creative ,

  • Review 27 (2024-05-15 - Rating: 5)

    Great Job. Door was fixed same day that I called.

  • Review 28 (2024-02-07 - Rating: 5)

    Called Monday with a broken garage door. Peggy took the call, got me on the schedule for Wednesday. The guys showed up early did a fantastic job. I was very impressed with their performance and professionalism. I’m very happy to be an Overhead Door customer. It’s so true. You get what you pay for. Thanks again guys.

  • Review 29 (2024-11-18 - Rating: 5)

    Prompt excellent service

  • Review 30 (2023-08-20 - Rating: 5)

    Just press the button in your car 🚗 and your garage door will be open.

  • Review 31 (2019-12-27 - Rating: 5)

    Always professional along with great service👍🏿

  • Review 32 (2024-05-23 - Rating: 5)

    GREAT PLACE, GREAT PEOPLE!!!

  • Review 33 (2021-09-02 - Rating: 5)

    Amazing service.

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