NYS SITEPOWER
Located in Walworth, New York
Address: 3700 Main St, Walworth, NY 14568, United States
Phone: +1 585-224-4000
Rating: 5
Services
- Small Business
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- Same-day delivery
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Cheques
- Credit cards
- Debit cards
- Credit cards
Categories
- Electrician
- Electrical installation service
- Electric generator shop
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-11-17 - Rating: 5)
Glen was great. Very friendly and helpful. We recently moved into a new home and he was very knowledgeable and explained the nuances of our generator. Would recommend -
Review 2 (2024-08-01 - Rating: 5)
I cannot say enough good things about this company. Every time I have a question, someone is available to answer it. We really enjoy the VIP event every year and its always nice to have conversation with Dan and his wonderful staff. Highly recommend NYS Sitepower for all your generator needs.Thank you everyone for such great work ethic and making customers feel like family! -
Review 3 (2024-12-02 - Rating: 5)
It isn’t often you see a business man running his company with so much integrity. He does what he says, he’s on time and goes over and above to make sure everything is perfect! I can think of no better person and company to put in your generator! Thank you just isn’t enough! -
Review 4 (2024-10-24 - Rating: 5)
We had a great experience with site power Corp., everything went smoothly. Our technician Glen Spry was professional and informative. Thank you. -
Review 5 (2021-12-29 - Rating: 5)
We recently moved to Fredonia Mtn in East Tennessee and we knew we wanted a whole house back-up generator due to being remotely located. When I went on the town facebook page and requested references everyone said that Dan Hall was the man to contact. I contacted Dan and have been pleased and impressed with his professionalism, his honesty and his hard work. We met and discussed our needs and that we hoped to get it sooner rather than later - understanding the current supply chain issues. Well, he searched the southeast and located what we needed, installed the generator and 500 gallon propane tank as well as a separate line to the main house for my wifes future gas stove and we are ONLINE and ready to go! He shows up ON TIME and works until the task is complete. Dan was a one man show and everything he did was top quality and it shows. We highly recommend Dan Hall and NYS SitePower. -
Review 6 (2024-09-20 - Rating: 5)
Site power is always there when I need them. Dan, Glen and all are the best!!! -
Review 7 (2024-11-27 - Rating: 5)
Will come and take care of the generator even if I am not here. Always sends me a report. Very friendly and honest. -
Review 8 (2024-06-26 - Rating: 5)
Received a call that our yearly service visit has been scheduled. Glenn came out for a professional service visit, leaving generator in better condition than it was before his visit. I would highly recommend. -
Review 9 (2024-12-07 - Rating: 5)
They were very professional and did a super job I am very happy with them -
Review 10 (2024-06-26 - Rating: 5)
The entire staff is always professional, friendly and courteous with exceptional customer service. We have recommended them to friends looking to install a whole home generator and will continue to do so. Thank you NYS Sitepower. -
Review 11 (2024-05-14 - Rating: 5)
Always professional. Appreciate the notification ahead of time. Super nice technician. He went above & beyond. Helped take a chair out to the garage for me & would not accept additional payment. Just wanted to give him some money for lunch. -
Review 12 (2025-01-07 - Rating: 5)
Very efficient and you did a great job. Thank you -
Review 13 (2024-12-03 - Rating: 5)
It has been over 7 years since install (Aug 2017). NYS SITEPOWER was chosen from several quotes not because they were lowest, but because Dan Hall (who visited site for quotation) impressed me with his breath of knowledge, he was able to answer my questions on everything from gas meter sizing to location placement. The Generator has run reliably for 7+ years with NYS SITEPOWER servicing on a planned schedule. The service tech (Glenn) has been great as well, and the office has stayed in touch, Thanks ! -
Review 14 (2024-10-31 - Rating: 5)
This company is just wonderful! No matter who you deal with; secretary, fix it man. They take the time to explain everything and always are friendly. Plan to do business with them for many decades to come.UPDATE ON OCTOBER 31, 2024, GLENN AGAIN WAS FRIENDLY AND PROFESSIONAL AND DID A FANTASTIC JOB, SO GLAD WE HAVE THESE FOLKS COME! -
Review 15 (2024-01-02 - Rating: 5)
Glen was on time and extremely knowledgeable. He explained everything he was doing and took the time to show me how everything worked as well. I couldn’t be happier with the service I received. My only regret was not calling sooner. -
Review 16 (2024-10-31 - Rating: 5)
Dan has and continues to provide(d) EXCELLENT, PROFESSIONAL and TIMELY service and attention -
Review 17 (2024-11-27 - Rating: 5)
Very polite, timely, effecient, knowledgeable, sends a detailed report of service call on generator. Great people to do business with, we rely on them and their expertise. -
Review 18 (2024-10-02 - Rating: 5)
NYS Sitepower is great. As always its a feel good relationship between us and you. Thanks Glenn for changing out the battery durning the bi annual maintaince , you read my mind on that one. You all are the best ! -
Review 19 (2024-01-13 - Rating: 5)
Awesome service! The power was out at my rental and the generator had failed to come on, so my elderly tenant was without heat during a winter storm. I live 2600 miles away, so it can be difficult dealing with repair issues.I called Dan Hall on a Friday, and he drove 2 hours in stormy weather to get to my house, diagnosed the problem, and got the generator up and running.Its hard to find service like that! -
Review 20 (2024-10-08 - Rating: 5)
New York Site Power is among the finest—if not THE finest company with whom I have ever dealt. Unbelievable service. They do exactly what they promise they will do. Very, very much appreciated! -
Review 21 (2024-11-19 - Rating: 5)
Purchased 22KW Generac Generator in September 2018. NYS Sitepower maintains the unit yearly. Glenn Spry performs the service. Very helpful, answers all my questions. Great guy. -
Review 22 (2023-10-02 - Rating: 5)
Dan is the full package!! He is absolutely FANTASTIC! Even before we agreed to Dan doing anything for us, and there was no promise of money, he was already helping us out. He is all about doing the right thing. Dan did exactly what he said he was going to do, when he said he was going to do it, how he said he was going to do it, and for the amount he said he was going to do it. If you’ve ever dealt with tradesmen, you’d know this is uncommon. He is a man of his word. I would add to this…he does this in a professional manner and he follows up to make sure you’re satisfied and if there’s anything else he can do to help you. In closing, if you’ve dealt with anyone doing anything, you don’t get ONE of these things, let alone all of these attributes. I would HIGHLY recommend Dan! -
Review 23 (2024-05-20 - Rating: 5)
Glenn called me on Saturday to let me know he would be here today, Monday, for semi-annual generator service. MGlenn arrive about 9ish and proceeded to check out the generator and transfer switch, run full system check and oil/filter change. Glenn was safe and efficient checking the system operation and power voltage readings to ensure full power out of transfer switch after return to line power.We have numerous insurance policies but this Cummins generator is the best insurance ever-it works-NYSEG power goes down and in less than 30seconds we are back to full power for house/garage/HVAC/and pool. Thanks Glenn & NY State Sitepower. -
Review 24 (2024-05-16 - Rating: 5)
From the initial installation through the yearly maintenance, this company and its employees have been professional, thorough in the performance of their duties, answering questions freely and overall excellent!! I highly recommend them. Linda Stebbins -
Review 25 (2024-11-26 - Rating: 5)
Always a nice job. Very professional and efficient -
Review 26 (2024-04-16 - Rating: 5)
Order process was very simple, and they sent a hand-written thank you with the order. Class act, and will definitely keep buying from them! -
Review 27 (2024-11-04 - Rating: 5)
Had my generator serviced today as always was very satisfied. As always the technician was punctual courteous and very knowledgeable. We have used NYS SITEPOWER since 2008 and would not consider any other company.As a bonus I have a family member in Florida that is experiencing some issues with his generator the technician talked me through as to what to do and added my family member can Email him and talk him through the issue. That’s above and beyond. -
Review 28 (2022-09-14 - Rating: 5)
As usual the technician was cordial and efficient. Checked with me before interrupting power to my house and made sure that I understood what he had done and if there were any issues that needed to be addressed. He also took the time to wipe down the exterior of my generator. We have had our generator under support with Site Power for 12 years and this level of service reflects their normal level of service! -
Review 29 (2024-06-08 - Rating: 5)
***06/08/2024 UPDATE***Its ALWAYS a pleasure doing business with you all! Christine in the office, Glen on the road doing the generator maintenance with a smile and willfully sharing his knowledge. Dan, you have assembled an amazing team - THANK YOU for doing so and making every experienced Ive had with you positive.***05/18/2023 UPDATE***THANK YOU Will!! My annual preventative maintenance went well and without any problems. Great to see you again and I look forward to seeing you next year.***06/13/2022 UPDATE***Just a quick THANK YOU to Glenn for doing the annual check and oil change on my generator! Great to see you and, as always, you did a thorough job.***08/2021 UPDATE***I am STILL extremely pleased with my decision to utilize NYSSP for my generator installation and service. The employees have become friends and give honest, trustworthy advice when asked. Thank you Dan for choosing the right people to represent your company!7/2020I just wanted to say THANK YOU once again to the team at NYS Sitepower.My initial contact with Michelle and Kylie earlier this year was the deciding factor that showed me your company was the right fit for me. Their no pressure sales approach, honest communication, and personalities truly exemplify what customer service should be.Fast forward to the June open house; meeting the owner Dan, lead installer/technician Glenn, and others that were enjoying the day was a great experience to see just how down to earth and honest you folks really are. Having open conversations about your product, both good and in comparison to aftermarket replacement parts, was refreshing to say the least.Imagine my surprise while watching the live stream that night and being the fortunate one to have my name drawn and win the standby generator!!! I couldnt believe it!A lot of planning, communication with Glen and Michelle, and site preparation went into my installation due to where exactly I wanted the generator to be placed. I didnt mind putting in some sweat equity, especially since I won the package and understood my project wasnt a simple install. You were gracious enough to prorate the cost of the generator installation I won and apply it to my unique project.Installation day: Glenn arrived a half hour earlier than scheduled and nothing impresses me more than punctuality. Then I watched Glenn work, and his attention to detail and doing the job right the first time was paramount. He even fixed a loose gas fitting he noticed while hooking up the line for the generator, and painted the entire gas feed after making all of his connections!!! He was also checking with me to ensure I was pleased with the way things were progressing throughout the entire installation.After the electrician made all of the connections, Glen walked me through the entire process of how the system works and how the Smart Management Module flawlessly interacts with my solar array, a safety feature installed to prevent catastrophic injuries and damage in the event of a grid outage. He even cleaned and waxed the generator housing before he left!!!So I say again a heartfelt THANK YOU to you and your incredible team at NYS Sitepower - I look forward to many years of flawless interactions with you. I will proudly tell anyone asking about home standby generators to look you up and not waste their time with anyone else.THANK YOU!Ron -
Review 30 (2024-11-27 - Rating: 5)
I have had nothing but excellent service and communications for NYS Sitepower. They show up when they say they will and are thorough in their maintenance of my generator. -
Review 31 (2022-01-04 - Rating: 5)
We just moved into our new home. Not many records of any maintenance being done for the last couple years. Guys we’re great. Explained everything what they were going to do. Suggested a concern (battery replacement) So we did. Great job by all from the Office Staff to the Field Person. Highly recommended. -
Review 32 (2023-04-17 - Rating: 5)
The service has been excellent. The technician comes here 2x a year for service on the generator and is always friendly and lets us know if there are issues, there havent been any!!Our generator was installed last spring, the installers were excellent. Dave came for our first maintenance a week ago and was very thorough. Michelle is very pleasant and eager to assist in any she can. The generator is very quiet. -
Review 33 (2023-04-11 - Rating: 5)
Dan Hall is extremely knowledgeable and explained everything very well. Additionally, he assisted us in getting a new, larger propane tank. Furthermore, he is always available to answer any questions we might have and willing to come to our house if we have concerns. You cant go wrong with Dan! -
Review 34 (2022-12-06 - Rating: 5)
I contracted with this NYS SITEPOWER to completely wire my new work shop. President, Dan Hall, did the entire job himself. That initiative speaks to his abilities as a leader.Dan traveled more than an hour one-way, each trip of the half dozen trips he made, until the job was complete. He was always early. That speaks to his commitment and work ethic.Dan showed up prepared for the day’s work. He explained thoroughly what he wished to accomplish each day and did not quit until he reached that goal. This speaks to his character. His demonstrated knowledge produced work which was neat and precise.This speaks to his professionalism. I can say without fear of successful contradiction that his leadership inspires the same quality of work being produced by his team.It is unfortunate I can only give a rating if 5 stars. This was a 10-star job. I cannot give NYS SITEPOWER a high enough endorsement to anyone considering an electrical job.Rick Larnerd -
Review 35 (2024-05-29 - Rating: 5)
We have had nothing but prompt and efficient service with this system, and from the service provider, and I can recommend it wholeheartedly. Being subject to long, cold, weeks in mid-winter, and even short humid and hot summer weeks is not fun for anybody (or our dog). This company and its employees are to be heartily recommended.Better safe than sorry has always been my motto up here in upstate New York, and NYS Sitepower has kept us happy for about 10 years now.Just yesterday (28 May 2024) we lost power for some reason and the generator kicked in almost immediately and ran for 2 hours allowing me to continue working on a manuscript I had on my computer. Later that day (coincidental to previously scheduled annual maintenance) our annual service provider (also from Sitepower) stopped in to ensure continued functioning.If you live in upstate NY, and considering climatic changes that have, to date, been gentle with us, you cant go wrong with NYS Sitepower. -
Review 36 (2024-12-10 - Rating: 5)
As always the maintenance was preformed in a complete and speedy manner. Employees are exceptional. -
Review 37 (2021-01-15 - Rating: 5)
From the first phone call I knew this was the company I wanted to work with. Michelle took our call, we set up a time to meet and arrived on-time. She gave a through presentation and was extremely knowledgeable about her product. The install went smoothly and I am one happy customer!! -
Review 38 (2024-05-15 - Rating: 5)
Simply the best, just like the Tina Turner song. Dan and his staff are the best, if you need a h9me generator, LOOK no where else! -
Review 39 (2023-12-20 - Rating: 5)
NY Site Power arrived on time to perform scheduled maintenance, very professional & informative, they gave me updates on how to assure my standby generator works when I need it, THANKS. NY Site Power is very responsive, I called for a replacement 12 volt battery on Monday Aug. 7 , they showed up the next morning, Tuesday Aug. 8 and completed the job in under an hour. Many Thanks 5 Star performance. -
Review 40 (2022-02-24 - Rating: 5)
I was having issues with my generator not working and they were able to have someone come out the very next morning! The tech was right on time and was able to determined the cause of the issue. He explained it in an easy way to understand and was able to fix it that same day while he was there. He was very efficient at what he did! Would definitely recommend NY Sitepower to anyone who is having generator issues or just needs regular maintenance!!! The technician, Will, did an amazing job! -
Review 41 (2024-05-09 - Rating: 5)
Our technician (Glenn) at NYS Sitepower was thorough, knowledgeable and courteous. Sitepower is extremely attentive to all of our needs and questions. What a pleasure to work with a company that has such stellar representation! -
Review 42 (2024-04-21 - Rating: 5)
Most recent service call was handled with prior notification just to let us know they were coming out. They were there when they said they would be and Glenn took care of the annual service with no issues. -
Review 43 (2024-07-01 - Rating: 5)
They were on time. Completed a full inspections andcommunicated was great. -
Review 44 (2024-06-05 - Rating: 5)
In the more than 25 years we have been customers, we have found NYS Site Power to be professionally competent, honest, fair and dependable. We highly recommend them! -
Review 45 (2022-08-04 - Rating: 5)
I had my annual maintenance done today by Will, it was a pleasure to have him at my home. He did a great job and went through an extensive check list very efficiently. -
Review 46 (2021-08-04 - Rating: 5)
Thank you to Michelle for keeping me on schedule for routine maintenance on our generator (it wouldn’t get done otherwise). And thank you to Will for making sure the generator is in great working order. He was very professional, friendly, and respectful. -
Review 47 (2022-01-04 - Rating: 5)
Our technician, Glenn, was prompt and courteous. He was very knowledgeable and could answer any of my questions. He even finally fixed an issue we had with our generator shutting itself off immediately upon a manual test start. The Batavia based company that installed it, (had this issue from day 1 upon first post-install manual test) and a large Rochester based home generator service provider, (both companies we used over the last 8 years for our annual service), could never figure the problem out but basically would say well the generator works when needed so just watch it. They didnt have the experience I guess like Glenn did. He went right down his mental check list and found that our propane supply pressure was TWICE what it should be. He adjusted the pressure the unit would see to the factory recommended pressure and the problem was solved. We found our permanent generator service provider! Good thing our annual service that was scheduled in November never happened, (the company never called us to tell us why they didnt show). -
Review 48 (2022-11-10 - Rating: 5)
Happy with service to generator today. William my technician was on time and was knowledgable about what was needed. He answered all my concerns and looking forward to having him service my equipment next year. Thank you so much. Edward -
Review 49 (2021-08-05 - Rating: 5)
Once again, I have to commend these folks on their excellent service. Glenn was very thorough and professional. I have recommended NYS Sitepower to a couple of friends that were thinking of getting a generator.... which I strongly endorsed......it takes a load off your mind in a power outage, especially in the middle of winter..... -
Review 50 (2021-10-29 - Rating: 5)
Great service, my generator was brand new from another company in Rochester NY area, but never ran well. Always got error messages, or engine wouldnt kick over at times and had less than 20 hours on it. I heard about NYS SitePower from a friend and switched services to them. Right off the bat they saw a component that other company jury rigged, replaced it under warranty with no charge for labor, and has been running great ever since. Completely satisfied, worth the call if you have any issues. -
Review 51 (2023-03-01 - Rating: 5)
Purchased a home that had one of your generator systems and needed service. Will was my tech who came out, was prompt, polite and got my problem solved pretty easily. Thanks for the great service! -
Review 52 (2024-10-17 - Rating: 5)
Always great service and keeps in contact! You couldnt ask for a better person to help you with all your generator needs! -
Review 53 (2024-07-11 - Rating: 5)
Will kept me updated as to when he would arrive and during the maintenance when he discovered a potential problem. Arrived when he said, left area clean. Kept me informed during the maintenance process. So easy to deal with. Now, I am completely at ease with the unpredictable weather knowing my Generac will work. -
Review 54 (2019-06-19 - Rating: 5)
We purchased our Home generator from these folks and have it maintained by them using an annual maintenance agreement. They regularly service the machine for a reasonable annual fee and this gives us great piece of mind that it will operate if we have an outage. We are snowbirds, so this is especially good to know that power will get backed up even while we are away. It has been a great experience from initial purchase through many years of ongoing maintenance. -
Review 55 (2024-05-25 - Rating: 5)
Wonderful company to work with….excellent customer service, very professional, knowledgeable and helpful staff. -
Review 56 (2019-06-26 - Rating: 5)
Just had my generator serviced by NY Sitepower. I was initially concerned about the high cost, but after speaking with Phil the technician, and watching what he did and how he did it, I was put to ease. He was courteous, professional and answered all my questions. Servicing my unit meant taking some of the engine apart - certainly nothing I could do on my own! He even wiped down the inside and outside of the unit. Money well spent for piece of mind and trustworthy professional service. I will do this again. -
Review 57 (2023-09-28 - Rating: 5)
If I could, Id give more stars! NYS Sitepower has been fantastic. I have owned this generator since 2007 and the unit has been very dependable and the folks who service it are responsive and fantastic professionals. Highly recommend! -
Review 58 (2019-01-09 - Rating: 5)
We needed their service on New years Day. Yes, I had to pay a minimum four hour charge for service on a holiday, but a tech was at my house within an hour. Got right to the problem.I have always been happy with the care and service provided. if you are looking for a contractor to service your generator, give NYS Sitepower in Walworth a call. You wont be disappointed. -
Review 59 (2023-12-12 - Rating: 5)
The service reps are always pleasant, and informative. I know that they will maintain my unit to the top level of efficiency. I am so happy that I have them to maintain my unit. -
Review 60 (2020-08-02 - Rating: 5)
I signed up with these folk after a search for a business that could reinstall my power back up system after it had to be moved for some construction. After some ridiculus quotes I found NYS Sitepower. They quoted a fair price and then did a great job on the reinstall upgrading the electrical service to new code requirements. They are also providing yearly maintenance service and I might add the crew is very proffessional and friendly. What more can one ask for!Just had our system tuned up and maintaenance performed for the year 2020. Once again the service was first class. Friendly, on time and finished the task w/o episode. They provide a check list of checks they make and the service rep went over it with me which I really appreciated. I will continue to use these folk for on going mainenance and repair. -
Review 61 (2024-05-29 - Rating: 5)
Great service, locally owned and operated. The technician took his time and did a very thorough job. He was friendly and professional. -
Review 62 (2020-01-15 - Rating: 5)
If your looking for great customer service and a warm welcome, then call New York State Sitepower and speak with Michelle Davis. And if she provides you with a quote, you can count on it that she is making sure that the unit you get meets your needs. You want to get it done, and get it done right? Then give her a call! -
Review 63 (2024-11-13 - Rating: 5)
Great company that does great work -
Review 64 (2019-03-27 - Rating: 5)
Dan Hall is a very thorough generator repair and service provider. He is always thinking preventative care, which costs significantly less in the long run. Our generator has never been better cared for. Thank you so much for your service. -
Review 65 (2024-11-19 - Rating: 5)
I called NYS Sitepower and they serviced my generator the same day!! Outstanding service and very reliable. I’d recommend them anytime. -
Review 66 (2021-07-23 - Rating: 5)
NYS SITEPOWER is the only choice for our company when it comes to back up power solutions. Dan had us up and running in no time. Expedient and professional responses. Thank you for putting our minds at ease, well done! -
Review 67 (2024-07-12 - Rating: 5)
Excellent service as usual. 5 Stars -
Review 68 (2024-05-31 - Rating: 5)
Getting a Generac generator is an investment. However, its worth every cent !! Elderly , pets and family to care for, Generac has helped support all our needs! Dan and his staff are highly recommended. Thanks to all at New York State Site Power... Service is always Great!! We support and are appreciative of all you offer! Thanks so much!! Look forward to seeing you in 2021... -
Review 69 (2024-12-18 - Rating: 5)
Attentive, respectful, reliable. Shows up on time. Always keeps us informed and running smoothly. -
Review 70 (2023-08-07 - Rating: 5)
Our Power Plant had its annual maintenance. Dan is very good at servicing it. He is also very fussy about his work. I would recommend him to anybody. -
Review 71 (2024-09-24 - Rating: 5)
We really appreciate having our automatic service contract; it gives us peace of mind. The technicians report is very thorough, and we are assured that our generator is running efficiently and reliably. Thank you! -
Review 72 (2024-07-10 - Rating: 5)
FANTASTIC, WONDERFUL, OUTSTANDING SERVICE IN THE OFFICE AND FIELD EVERY TIME! -
Review 73 (2018-11-28 - Rating: 5)
Unusual service from staff members Dave and Michelle. During a power outage while waiting for service, Dave did all he could to troubleshoot possible generator issues over the phone for several minutes never losing patience and explaining things in clear detail and then made sure I knew who to call and when as a further step. After a night without service from power company , Michelle made a courtesy call inquiring about my status. She took it upon herself to call re: power outage while I was busy in my classroom. Her followthrough was incredibly thoughtful and reassuring. Friendly, caring, and helpful beyond expectations! Thank you, thank you. -
Review 74 (2023-05-26 - Rating: 5)
Greg and I are always please with the job that is done. Dan is always on time and gets the job done. NYS Power is the best company to date. -
Review 75 (2022-08-03 - Rating: 5)
My generator has had no problems in the years that I’ve owned it. So you people must being doing a good job keeping it well maintained.Keep up the good work.Chuck M -
Review 76 (2021-12-02 - Rating: 5)
Ive been with NYS SITEPOWER for 13 years. Once I retired from Kodak I decided to get a generator for my home because I travel a lot and dont need my basement flooded. Since Ive had one the power has gone out many times and with my built in generator the power is on in 10 seconds.Sure glad I got my generator when I did.Thanks -
Review 77 (2024-09-05 - Rating: 5)
Always courteous and friendly leave generator area as they found it techs are super as always -
Review 78 (2023-03-30 - Rating: 5)
I think Bill did a good job, and that our unit will operate when its needed. Thank Him for the service. -
Review 79 (2020-05-19 - Rating: 5)
I have used Dan and his crew for a number of projects: install connections for a portable generator, a whole house surge protector and, most recently, an upgrade from portable to Generac natural gas home generator.In each transaction I have had nothing but a great experience, the sales and installation staff are professional, courteous, neat, and responsive to questions. What i like is power needs are their business and only business, it isnt a side project. They know their stuff and wont try toupsell you. You get what you actually need not what they want you to buy.Although we paid a little more for our generator, the continued outstanding service actually made the price difference negligible. -
Review 80 (2019-03-05 - Rating: 5)
The products NYS Sitepower offers are second to none. On the rare occasion we have needed service to our home standby generator, they arrived quickly, answered our questions, and fixed the problem, that wasnt even really a problem.NYS Sitepower has also assisted us with non-generator issues at our place of business. We were in a pinch and had nobody to turn to. They were there immediately and got us up and running in no time.I recommend a home standby power system in any home in the region and recommend NYS Sitepower to do the work and stand by the product. -
Review 81 (2023-05-11 - Rating: 5)
Will, has always done a great job doing yearly maintenance on my generator. I never have to worry that its not going to work when i need it. -
Review 82 (2022-12-15 - Rating: 5)
My experience has been a very professional knowledgeable company with attendance to detail and willing to work with you! I highly recommend to others!Matt Davis -
Review 83 (2020-12-17 - Rating: 5)
We have used NYS Sitepower since we moved in to the house 2014. Hands down the nicest company to deal with. Thank you for your GREAT service keep it up! -
Review 84 (2024-11-05 - Rating: 5)
I purchased a Generac whole house generator from NYS Sitepower back in 2007. Ive kept up with the maintenance agreement through them, and have been very satisfied with their service. Since 2007, we have had multiple outages, and it was very comforting to know that our power remained uninterrupted. -
Review 85 (2024-11-19 - Rating: 5)
Wonderful service, thank you -
Review 86 (2021-11-12 - Rating: 5)
Will and Nick were awesome! Meticulous, expert and great to work with. Just a top notch experience. Thank you, guys and NYS Site Power -
Review 87 (2024-10-22 - Rating: 5)
They are a great service. They have always answered my calls and any time there has been a problem they have been right on top of it and Ive never met a grumpy person from the company even is sub zero weather. -
Review 88 (2024-05-30 - Rating: 5)
Went so far beyond expectations. Got huge factory coverage well beyond warranty! Thanks again! Without aforementioned help, would have needed to replace generator. Cannot say enough! -
Review 89 (2021-09-29 - Rating: 5)
They come out to maintain our generator during the year. Each time they provide a detailed report of their finding and repair needed components. Our family will always be safe if we loss power. -
Review 90 (2024-11-15 - Rating: 5)
Glenn answered my questions and we had a great conversation. -
Review 91 (2019-11-08 - Rating: 5)
The products and services that NYS SITEPOWER provides is very high-quality, thorough and efficient. If you are in the market for a generator, these are the folks that you need to contact, as they will take care of you from start to finish, as well as provide solid maintenance services in the future. -
Review 92 (2021-03-10 - Rating: 5)
Generac generator was professionally serviced under routine maintenance. Technician called the day prior to alert us and obtain permission and give us the approximate time of arrival and length of service and reason for visit. He showed up on time and performed the service and left a full report including generator care instructions. -
Review 93 (2022-07-30 - Rating: 5)
As always, they did a great job. I never have to worry about it. The one company I can trust to do it right. And the people are great too -
Review 94 (2024-12-23 - Rating: 5)
NYS Sitepower service rocks!! -
Review 95 (2019-06-28 - Rating: 5)
Just great, professional work, clean work area, polite,even cleaned up other contractors mess. Easy to work with. on a 1 to 10 scale 12. not one complaint. -
Review 96 (2022-12-15 - Rating: 5)
We are very happy with NYS Sitepower Corp. They have amazing customer service. Will was great and efficient and friendly. Thank you! -
Review 97 (2023-04-15 - Rating: 5)
Tech knows the product. Keeps my machine in tip top shape. Company as a whole very helpful, concerned with customer service. -
Review 98 (2021-09-29 - Rating: 5)
Great service very professional and courteous highly recommended. Technician serviced our generator and explained everything he did to make it run efficiently -
Review 99 (2024-05-01 - Rating: 5)
Awesome professional service. Done right the first time. Thank You -
Review 100 (2024-12-03 - Rating: 5)
Glen was out to do an inspection on my generator today. He is always a pleasure to see as he is very friendly, professional and responsive. -
Review 101 (2022-05-11 - Rating: 5)
Excellent customer service and follow through from project planning, installation to now routine service. I would not recommend anyone else. Thank you! -
Review 102 (2022-12-07 - Rating: 5)
We could not survive without our generator since we have a home business. And we could not keep that generator working reliably and smoothly without having NYS Site Power as our supplier and maintenance company. Great to work with! -
Review 103 (2022-01-14 - Rating: 5)
Excellent service both with the office staff and the very knowledgeable tech that serviced our generator. Will definitely use their service again. -
Review 104 (2019-04-03 - Rating: 5)
My Parents, Brother and Uncle all own generators from NYS Sitepower. My Parents and Brother told me to buy my generator from NYS Sitepower because Michelle in the office is so knowledgable and when they have called in the past with any questions or problems she made sure a technician was sent out that day. My brother said the reason he keeps going back to NYS Sitepower is because of the attention to detail and knowledge every time he calls in. -
Review 105 (2022-04-28 - Rating: 5)
NYS Sitepower is always very attentive to our needs. Response time is impeccable. I would recommend them to anyone. -
Review 106 (2022-11-17 - Rating: 5)
I leave it to NYS Sitepower to check inspect our generator for the last 5 years. They check everything so when the power goes out , my family will be ok. -
Review 107 (2019-03-21 - Rating: 5)
Great company and as always they provide phenomenal service. They even asssited my family on Christmas Eve one year. I would recommend this company to anyone -
Review 108 (2024-03-04 - Rating: 5)
Glenn strikes again!! Another great experience with Glenn and NYS Sitepower. Thanks!! -
Review 109 (2024-11-13 - Rating: 5)
Great service went beyond to figure out how our aged generator works!! Five star all the way !! -
Review 110 (2019-04-02 - Rating: 5)
NYS SitePower is a great company to work with. They are very knowledgeable, always prompt to respond, and overall just really nice people! -
Review 111 (2024-09-26 - Rating: 5)
Job well done!! -
Review 112 (2020-04-17 - Rating: 5)
We have always had a great experience working with NYS Sitepower. We would certainly recommend them to our friends and family !! -
Review 113 (2022-06-11 - Rating: 5)
Very professional and outstanding service. They have phenomenal communication and transparency. I couldnt recommend them more! -
Review 114 (2020-04-06 - Rating: 5)
During quarantine- service person called a week ahead of time to say he was coming. He called the morning of to say he would be early. He came, I assume did what he was suppose to and left a note saying “he was here” on the door. I couldn’t ask for anything else during this trying time. Thank you. -
Review 115 (2021-06-17 - Rating: 5)
Glen was very proficient and clear in his explanation of the service to my generator and look forward to seeing results of his findings -
Review 116 (2023-04-18 - Rating: 5)
Will is thorough and trustworthy. A pleasure to work with. Thank you, Fuzzy and Sandy -
Review 117 (2019-04-08 - Rating: 5)
Everyone at NYS Sitepower is very professional and personable. I deal with them as a vendor and all interactions are very positive! -
Review 118 (2024-06-23 - Rating: 5)
Excellent service as always! Fast effiecent and knowledgable -
Review 119 (2022-06-01 - Rating: 5)
We were having problems with our generator and Sitepower went to bat for us with the manufacturer and solved our problem. Thanks to Glenn and Michelle for all their work. -
Review 120 (2024-05-10 - Rating: 5)
Love that they are true to their word and come inspect my generator according to my contract. Highly recommend them. -
Review 121 (2024-05-23 - Rating: 5)
We have had excellent work and quick response time whenever we have used or needed Thank you. -
Review 122 (2023-08-16 - Rating: 5)
The people at N.Y. Site Power are the best. Friendly and helpful. Great company to do business with. -
Review 123 (2020-09-15 - Rating: 5)
Efficient, professional, knowledgable , and friendly. Routine maintenance performed giving me confidence my Generac will perform as needed. -
Review 124 (2024-05-20 - Rating: 5)
Will was very thorough servicing our generator and offered important advice concerning care and maintenance. -
Review 125 (2024-11-26 - Rating: 5)
NYS SITEPOWER has taken great care of my generators for years! My Technician arrived promptly, tested my generator and performed maintenance! Great Service as usual!Randy Mitchell -
Review 126 (2023-03-08 - Rating: 5)
I was called the day before which was appreciated, service tech was on time . Very professional and informative -
Review 127 (2019-07-03 - Rating: 5)
Great company. I am pleased with my generator. They have continued with yearly checks. -
Review 128 (2021-05-07 - Rating: 5)
We have usedSite Power for years. They installed our generator 10 yrs ago. Top quality workmanship. -
Review 129 (2024-09-18 - Rating: 5)
This is a pro-active company and we appreciate the secure feeling we get from using them. Very few companies treat you as well as they do. -
Review 130 (2019-03-26 - Rating: 5)
We couldnt be more pleased....from the installation to annual service checks, NYS Sitepower is a first class organization. -
Review 131 (2023-12-19 - Rating: 5)
Professional, knowledgeable, and will go out their way to help. -
Review 132 (2020-11-10 - Rating: 5)
Prompt, courteous and professional sales and service personnel. A great place to purchase a home generator and great rates on service contracts. -
Review 133 (2023-03-16 - Rating: 5)
Professional, polite ongoing maintenance done on time with call-ahead notification. No hassles. -
Review 134 (2024-06-08 - Rating: 5)
Very good service, and very friendly -
Review 135 (2023-11-08 - Rating: 5)
Glenn was very knowledgeable and great to work with -
Review 136 (2022-04-26 - Rating: 5)
The technicians are efficient and knowledgeable. We are grateful for a functioning generator that works well when the power goes off. -
Review 137 (2024-02-07 - Rating: 5)
One of the best decision I ever made was having a Generac generator installed. Frequent power outages are normal where I live and Dan Hall with NYS Sitepower helped me choose the right generator for my location. He and his team installed my Generac Guardian 18KW and I am very happy with it. I consider this company to be top notch in customer service and professionalism, and very knowledgeable about the products they install and service. -
Review 138 (2024-09-09 - Rating: 5)
Great service as always, with friendly and polite people. Glenn was outstanding! -
Review 139 (2024-10-22 - Rating: 5)
As always, Glenn was prompt, friendly, and thorough. -
Review 140 (2024-06-15 - Rating: 5)
Great service, as always. -
Review 141 (2023-12-02 - Rating: 5)
Great business!!! Dependable, quick to respond and fantastic service! -
Review 142 (2021-08-05 - Rating: 5)
Ive been a customer for over10 years. Their equipment and service are first-rate. -
Review 143 (2023-12-20 - Rating: 5)
Happy with our generator! Love the service! -
Review 144 (2023-10-10 - Rating: 5)
Very professional !! Service was great. Thanks Glen -
Review 145 (2024-11-26 - Rating: 5)
Routine maintenance was completed with excellence! -
Review 146 (2019-03-18 - Rating: 5)
Great service from planning to installation and through 10 years of service and counting! -
Review 147 (2024-05-27 - Rating: 5)
Having power for our business is essential. NYS Sitepower has intalled two systems in two of our locations. First, this service separates us from our colleagues servicing the same area. Second, a generator offers all peace of mind; however, the service of a locally owned installer and technician has proven to pay for itself. The response time to service our generator was extremely quick. The owner, and the entire team, have been very professional and proactive through the years. Finally, a generator, along with a team of people standing behind the product and the service is an investment, and NY Sitepower offers great value. Thank you all! Wayne Brophy/Murphy Funeral & Cremation Chapels & Finger Lakes Cremation. -
Review 148 (2021-07-27 - Rating: 5)
Great service as usual! Thanks and see ya next year! -
Review 149 (2024-03-25 - Rating: 5)
Continuing excellent service!Once again exceptional service. Very professional. -
Review 150 (2021-04-23 - Rating: 5)
My remote monitor is not working batteries are good,would like a newone -
Review 151 (2022-08-08 - Rating: 5)
Friendly knowledgeable staff always attentive to detail. -
Review 152 (2022-03-02 - Rating: 5)
Top notch service provider, extremely reliable, responsive and trustworthy -
Review 153 (2020-12-03 - Rating: 5)
Great service! Always there if you need them! -
Review 154 (2020-05-26 - Rating: 5)
Our service person was professional and thorough...great service! -
Review 155 (2024-04-17 - Rating: 5)
Friendly and staff responds quickly when needed. -
Review 156 (2023-07-12 - Rating: 5)
Good response time to my generator issues. -
Review 157 (2020-03-27 - Rating: 5)
These guys are great and you can Trust them. -
Review 158 (2023-11-21 - Rating: 5)
Always the best from New York Site Power! -
Review 159 (2021-07-06 - Rating: 5)
Technician was friendly and informed me of the need to replace the battery. -
Review 160 (2023-04-20 - Rating: 5)
Dan and his team are professional installers and maintainers. They provided an excellent install of our generator and provide great customer service. -
Review 161 (2021-10-07 - Rating: 5)
2021- Another year of great service. 2020-Years of good service without any problems. When a minor glitch appeared during their transition to electronic reports, it was attended to quickly and with courtesy. A class act, as they say. -
Review 162 (2023-10-24 - Rating: 5)
They performed a seasonal visit to replace oil filter, and do all adjustments. but have been here to repair minor mechanical issues. Very thorough job. Technicians are very polite and knowledgeable. Our generator is 16 years old but they have it running like brand new! Great payment plans to choose from that wont hurt your budget!! -
Review 163 (2024-05-17 - Rating: 5)
Another year of super service and reliability. Our generator has had many opportunities to activate, and it saves us every time. -
Review 164 (2019-06-17 - Rating: 5)
Not only did we have NY Site Power install a stand by generator but they also installed an new 200A service and breaker panel. The work was done quickly and professionally. Good group! -
Review 165 (2019-03-18 - Rating: 5)
From the initial meeting to the final install these guys were wonderful. As a responsible consumer I talked to several companies and got several estimates. What really sets these guys apart is their attention to detail and willingness to answer all of my questions. Never once did I get the feeling that I was being a bother with them, as with other companies I could tell didnt want to take the time to explain the process and answer my questions. Because of their awesome service plan I never have to worry if my generator is going to start when its needed, which is peace of mind you can not match. I highly recommend New York Site power to anyone considering a reliable power backup. -
Review 166 (2019-03-26 - Rating: 5)
What a great group of people! Awesome and friendly! -
Review 167 (2023-05-30 - Rating: 5)
Professional dependable service. I highly recommend! -
Review 168 (2023-12-06 - Rating: 5)
Always polite and professional. -
Review 169 (2021-07-08 - Rating: 5)
Dan Hall was here yesterday. Did a thorough inspection, great job. Very polite and neat! -
Review 170 (2021-10-05 - Rating: 5)
NY DSite Power in Walworth is a great company to work with. Our generator works consistently and we are well served. With a business in our home, having constant power is essential. The service and response is phenomenal, and the monitor service is something we welcome. NYS SitePower is the only company around that we would recommend....and we do. -
Review 171 (2023-11-01 - Rating: 5)
William did an Awesome job! -
Review 172 (2023-05-11 - Rating: 5)
Always courteous and Professional !!! Great employees and service !! -
Review 173 (2019-04-10 - Rating: 5)
Very friendly and helpful staff members -
Review 174 (2024-11-12 - Rating: 5)
NYS SitePower recently performed routine maintenance for my home generator. They always call to schedule an appointment before the service technician arrives for the job. The service technician was on time and left a written summary of the work performed. I trust that my generator will work when it is needed. I recommend NYS SitePower for all of your generator needs. -
Review 175 (2023-07-28 - Rating: 5)
Awesome customer service. -
Review 176 (2019-06-13 - Rating: 5)
Right from the first day of service four years ago, New York State Sitepower has been there at pretty close to the drop of a hat. Any time I needed emergency service, a technician was there within 24 hours. I have never had the quality of service that I receive from New York State Sitepower. I feel blessed to have found them. -
Review 177 (2024-05-26 - Rating: 5)
Weve had 15 years of trouble-free generator use, both commercial and residential. Friendly and professional are the service technicians.We HIGHLY recommend NYS SitePower Corp. to anyone looking to purchase a generator. -
Review 178 (2019-04-26 - Rating: 5)
Quality service at a fair price. -
Review 179 (2021-05-26 - Rating: 5)
Very responsive, competent and friendly!! -
Review 180 (2019-03-27 - Rating: 5)
Very professional and knowledgeable. The customer comes first always. -
Review 181 (2019-02-26 - Rating: 5)
Excellent staff and service! -
Review 182 (2020-05-28 - Rating: 5)
Dan is the man!!! Very good man. -
Review 183 (2022-01-04 - Rating: 5)
Excellent service all the way -
Review 184 (2023-09-28 - Rating: 5)
Excellent service! -
Review 185 (2021-12-08 - Rating: 5)
Courteous, friendly and professional. -
Review 186 (2022-08-09 - Rating: 5)
Timely, thorough, and pleasant. -
Review 187 (2019-11-27 - Rating: 5)
Great team and great product -
Review 188 (2022-12-06 - Rating: 5)
Service is great. -
Review 189 (2022-11-02 - Rating: 5)
William was great… -
Review 190 (2024-04-11 - Rating: 5)
Preventative maintenance performed -
Review 191 (2020-04-22 - Rating: 5)
Great company -
Review 192 (2021-03-16 - Rating: 5)
Routine service