Flood Doctor Water Damage Restoration Services

Photo of Flood Doctor Water Damage Restoration Services

Located in Vienna, Virginia

Address: 8466D Tyco Rd, Vienna, VA 22182, United States

Phone: +1 877-497-0007

Rating: 4.9

Services

  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required
  • Free of charge street parking
  • Free parking lot

Categories

  • Water damage restoration service
  • Carpet cleaning service
  • Contractor
  • Environmental health service
  • Fire damage restoration service
  • Repair service
  • Waterproofing service

Photos

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    I was dealing with water damage in my business, and this company came highly recommended. The team was fast, efficient, and thorough. They took care of everything from the initial cleanup to drying and restoring the damaged areas. The level of professionalism was excellent, and the work they did helped minimize downtime for my business. I will definitely use their services again if needed.

  • Review 2 (2025-01-07 - Rating: 5)

    I had a wonderful experience with this company when I needed water damage restoration in my home. From the moment I called, they were quick to respond, and their team was at my house right away. They handled everything professionally, kept me informed during the whole process, and even helped me navigate the insurance claim. I would definitely recommend their services to anyone in need!

  • Review 3 (2024-12-24 - Rating: 5)

    I called Flood Doctor when my kitchen flooded, and they handled everything perfectly. Amazing company!

  • Review 4 (2023-11-05 - Rating: 5)

    I recently had the pleasure of hiring Flood Doctor, a flood damage restoration company in Virginia, and I couldnt be happier with their services. From start to finish, they were professional and efficient. The team arrived promptly and wasted no time in assessing the damage. They worked tirelessly to restore my property back to its original state.The technicians at Flood Doctor displayed an impressive level of expertise throughout the process. They utilized advanced equipment that efficiently removed excess water from my home while ensuring minimal disruption to my daily routine. Their attention to detail was commendable as they thoroughly dried every affected area, leaving no room for mold or other potential issues.What truly set Flood Doctor apart was their exceptional customer service. The staff members were friendly, understanding, and always ready to address any concerns I had along the way. Their dedication towards providing top-notch quality workmanship combined with genuine care for customer satisfaction made me feel valued as a client.Overall, I highly recommend Flood Doctor for anyone in need of flood damage restoration services in Virginia! With their skilled team and outstanding professionalism, you can trust them completely during such stressful situations knowing that your property is in safe hands.

  • Review 5 (2024-12-24 - Rating: 5)

    I can’t thank Flood Doctor enough. They handled water damage in my home quickly and worked seamlessly with my insurance.

  • Review 6 (2024-12-24 - Rating: 5)

    Very professional company! They managed the entire water restoration in my condo and dealt with the insurance smoothly.

  • Review 7 (2024-12-24 - Rating: 5)

    After a major flood in my basement, I called Flood Doctor, and they handled everything perfectly, including dealing with my insurance.

  • Review 8 (2023-11-09 - Rating: 5)

    I recently had the pleasure of working with Flood Doctor, a mold damage restoration company in Virginia. Their exceptional service and expertise exceeded my expectations. The team at Flood Doctor was prompt, professional, and highly skilled in tackling the mold issue I faced. They swiftly assessed the situation and implemented effective solutions to restore my property to its original condition. Moreover, their attention to detail ensured that every nook and cranny was thoroughly treated for any potential future problems. With their top-notch equipment and knowledgeable staff, Flood Doctor made the entire process seamless for me. I am extremely satisfied with their services and would highly recommend them without hesitation!

  • Review 9 (2024-12-24 - Rating: 5)

    The crew at Flood Doctor was fantastic! They cleaned up water damage in my home quickly and effectively.

  • Review 10 (2024-06-19 - Rating: 5)

    I heartily endorse the water damage repair company I worked with. After a sewage backup, they cleaned up the damage and restored my carpets with amazing efficiency, thoroughness, and promptness. They even kept mold from growing.

  • Review 11 (2023-11-01 - Rating: 5)

    I recently had the pleasure of working with Flood Doctor, a storm damage restoration company in Virginia. From start to finish, their team was professional and efficient. They quickly assessed the damage caused by the storm and provided a detailed plan for restoration. The quality of their work exceeded my expectations - my property looks as good as new! I highly recommend Flood Doctor for any storm-related repairs or restorations you may need. Their expertise and excellent customer service make them stand out from the competition.

  • Review 12 (2024-11-04 - Rating: 5)

    Recently spoke with Dave of Flood Doctor VA. Though I was out of his serveice area, he took the time to answer my questions about services. Very professional, knowledgeable, helpful.

  • Review 13 (2024-06-06 - Rating: 5)

    After a pipe burst in my kitchen, I called a water damage restoration service. They were incredibly understanding and worked tirelessly to restore my home. They even disinfected the area to prevent mold growth. So grateful!

  • Review 14 (2024-12-24 - Rating: 5)

    I was stressed about the mold damage in my basement, but Flood Doctor fixed it in no time. Great service!

  • Review 15 (2017-12-29 - Rating: 5)

    I imagine most water damage restoration companies would plan for the holidays to have people working. Flood doctor was the only one that showed up to my place in Arlington, they really are a 24/7 emergency company. Highly recommend!

  • Review 16 (2024-05-28 - Rating: 5)

    Significant leak in the kitchen! The water damage repair service provided by Flood Doctor was excellent. Expert technicians took care of everything. Reliable and stress-free!

  • Review 17 (2023-11-01 - Rating: 5)

    I recently had the pleasure of working with Flood Doctor, a water damage restoration company in Virginia. Their team was prompt, professional, and efficient in handling my water damage issue. The quality of their work exceeded my expectations and they left no trace behind. I highly recommend Flood Doctor for any water damage restoration needs!

  • Review 18 (2023-10-31 - Rating: 5)

    Flood Doctor was a lifesaver! Their mold damage restoration services in Virginia were exceptional. The team arrived promptly and efficiently eliminated all traces of mold. I am beyond satisfied with their professional workmanship. Highly recommended!

  • Review 19 (2023-11-09 - Rating: 5)

    The level of professionalism displayed by Flood Doctor was truly commendable. Their thorough mold damage restoration services brought peace back to our home! They were prompt, detail-oriented and left no stone unturned. A 5-star experience indeed!

  • Review 20 (2023-11-10 - Rating: 4)

    Excellent service! Flood Doctor did an amazing job restoring my home after mold damage. The team was professional, efficient, and went above and beyond to ensure everything was taken care of. Im extremely satisfied with the results and would highly recommend their services to anyone in need of mold restoration.

  • Review 21 (2024-09-09 - Rating: 5)

    I wound up not using them but they were very helpful, gave good advise and so therefore I wanted to leave a positive review

  • Review 22 (2024-05-20 - Rating: 5)

    Very prompt response to a non-urgent service request. Based on what we’re experiencing, we need a different specialist to help us, but Flood Doctor helpfully provided their expertise and advice about next steps.

  • Review 23 (2022-07-11 - Rating: 5)

    I truly cannot recommend Flood Doctor enough! We used them in a truly scary time when there was water everywhere and we didn’t know who to call. Dave was extremely prompt in responding, and arrived at our home to assess the situation within 30 minutes. He had a team close behind him with everything that could possible help the situation, from dryers and towels, to contractors and electricians. I honestly could not recommend this company more if I tried. 5 stars!!

  • Review 24 (2024-08-09 - Rating: 5)

    Had a minor flood in my basement. I called in the evening and they came the next morning. Looked over the situation and told me what they’d have to do. Didn’t get a good estimate but they gave a ball park one.

  • Review 25 (2023-11-09 - Rating: 5)

    What a lifesaver! Flood Doctor turned a stressful situation into an easy process. Their team was professional, efficient and caring throughout the entire restoration. I couldnt be more satisfied with their service!

  • Review 26 (2021-03-16 - Rating: 5)

    Frank and the Flood Doctor team were all super professional, responded very quickly and fixed the problem mercifully fast. I am in law school so I really appreciate not having to stay on top of a company to make sure they do the work properly, they saved me tons of time and stress and it was an all around great experience as far as flood remediation services go! Will definitely use them again!

  • Review 27 (2024-12-24 - Rating: 5)

    I highly recommend Flood Doctor. They resolved mold damage in my home and kept me informed with pictures throughout the process.

  • Review 28 (2024-08-30 - Rating: 5)

    My problem didn’t require their help but I received so much great info on what to do and next steps before being able to work with them. I really appreciate it!

  • Review 29 (2023-11-14 - Rating: 5)

    Restoration Doctor was a lifesaver! Their team efficiently tackled the mold damage in my home and restored it to its former glory. Im beyond impressed with their professionalism, attention to detail, and prompt service. The technicians were knowledgeable and friendly throughout the entire process. I highly recommend Restoration Doctor for any mold restoration needs in VA!

  • Review 30 (2019-08-15 - Rating: 5)

    It was the middle of the night and I had no where to turn. There was no hesitation when i called and Frank said he would have someone on the way. When Dave and his team got there they got everything set up and the fans started. Dave was awesome, he took the time to explain what needed to happen. He was professional yet empathetic to my situation. Once i was in touch with my builder and have everything set with them to begin repairs Dave was patient and said he would come to get the fans whenever I called and there was no rush. I am so glad I called Flood Doctor instead of any of the other remediation companies. I hope I never need to call them again but if water finds it way into my condo again I will know who to call. Thank You!

  • Review 31 (2023-11-09 - Rating: 5)

    The team at Flood Doctor turned a stressful situation into a breeze. Their expertise in mold damage restoration is unmatched. Highly recommend!

  • Review 32 (2020-06-02 - Rating: 5)

    I recently had an upstairs neighbors toilet overflow into my condo in the middle of the night, causing damage to my bathroom and kitchen. Marcus from Flood Doctor came out to assess the damage almost immediately after I called, and had a crew come to my place two hours later to do the immediate mitigation, with the full remediation and demolition following. After a covid-related delay, insurance sent an adjuster out this morning to view the damage, and he commented that the restoration company had done good work. Marcus was very responsive, knowledgeable, and helpful throughout the process, and made a stressful situation as easy as it could be.

  • Review 33 (2014-12-10 - Rating: 5)

    Flood Doctor was called after heavy rains flooded our basement. They came out immediately and started working. They packed out everything and moved it out of the basement. After which they extracted all the water from our basement and placed equipment there for several days to dry everything. My mother and I were very pleased with the level of professionalism and responsiveness of the flood doctor crew.Their team at the office was also just as helpful when it came time for us to file an insurance claim. This being our 1st claim for our home we had no idea where to start. They documented everything and gave us everything that they knew our adjuster would want.If you are ever faced with a flood in your home, our family highly recommends using Flood Doctor of VA.

  • Review 34 (2017-12-27 - Rating: 5)

    Awesome experience working the the guys at Flood Doctor! As you can imagine, water and mold damage to a house can be a seriously stressful situation. I had no idea what to do when I realized my home had flooding and mold problems. THANK THE LORD I called Flood Doctor. Theyre professionalism and ability to take complete control of the situation was the biggest stress reliever. The entire time I felt like my home was being taken care of, and that I could finally relax about the situation. Flood Doctor repaired the damage to my home quickly and affordably. THANK YOU FLOOD DOCTOR!!

  • Review 35 (2015-03-03 - Rating: 5)

    While I was house sitting for my parents, a pipe had burst from the recent freezing temperatures and flooded the basement. Flood Doctor came in immediately and restored the room completely to its original condition all before my parents returned. Employees were professional and knew exactly what to do. I highly recommend using this company!

  • Review 36 (2015-02-14 - Rating: 5)

    I contacted Flood Doctor to come to my home and performed water mitigation services due to a hot water tank leak in my finished basement utility/laundry room. My whole basement was flooded.When I first contacted Flood Doctor , the representative that I spoke to was so claming. They really took the time to hear my concerns and understand what I was going through. I was able to schedule services the same day, which was a huge relief. The technicians arrived within the estimated scheduled time frame. They inspected and took pictures of my basement. Due to the amount of damage caused by the flood, they were able to help move furniture/contents and remove the all of the damaged carpet/pad in my basement. Flood Doctor even hauled away all of the wet carpet and padding. Then drying equipment was set up. They monitored the equipment each day to assure they were not leaving any room for mold to growth.They then provided water damage remediation, including removal affected baseboards and sections of drywall. On the last day of services, the technician performed a final walk through of services for my basement.Every visit was scheduled around my availability and with professionalism. I would highly recommend Flood Doctor to anyone.

  • Review 37 (2019-08-16 - Rating: 5)

    A waterfall started streaming from my neighbors ceiling at 1:30 A.M. While dealing with the leak from the condo above, she called Servpro; that was a mistake! The person that answered was useless.We hung up, searched, and found Flood Doctor, which should have been our first call. Frank answered the phone and was AMAZING! Within an hour (at ~2:30 A.M.) he had assessed the situation, assembled a team and dispatched them. Dave, and crew, arrived and immediately tackled the damage. They were polite and professional; a true delight to interact with.If youre in the need for water damage restoration services, dont waste your time calling anyone else, go with Flood Doctor. You wont regret it!

  • Review 38 (2018-01-03 - Rating: 5)

    Had water coming into my condo from a unit above in Arlington. There was water damage everywhere, mostly in the ceiling and such a disaster. Looked for a restoration company and gave Flood Doctor a call and told them about my emergency. They said they could be there asap and work 24/7 to get me all patched up. Very happy customer here!

  • Review 39 (2017-04-19 - Rating: 5)

    Our basement flooded this past winter due to a pipe freezing and bursting. We were out of town and by the time we got home two days had passed and our basement had turned into a pool. We called Flood Doctor and they were on the scene in no time.Their backend staff was very well organized and worked with my wife and I to schedule all the different times they would have to come and go over the next month. Our entire basement was demolished and restored in just 30 days.They also helped us with insurance company paperwork and red tape. The office staff was well prepared when it came to providing our insurance company what they needed. A dropbox file was created and all their daily readings and work-logs were updated for the adjuster to see. He never had to bother us and ask for pictures or measurements.I will include some pictures for reference.

  • Review 40 (2019-02-05 - Rating: 5)

    More than 5 stars!!! Unfortunately we had quite a bit of water damage at our home. Our bathroom flooded our third floor and seeped through the drywall to our second floor. I called flood Doctor and explained what happened. They were able to bring in dehumidifiers, fans, and perform an assessment on where the water was IN the walls. Our entire third floor bathroom had to be ripped out and replaced. The tile, vanity, and carpet in the third floor hallway had to be ripped out and replaced as well. On the second floor of our townhouse the drywall for our dining room, living room and electrical (fan and kitchen lights) was also effected by the water damage.We had to make an insurance claim and they worked with our insurance company every step of the way and kept us in the loop at all times. Between phone calls, texts, and many many questions they were AWESOME! No matter what time of day time of day or night (trust me I work nights) they were always able to help.The construction that was done with DAR restoration is impeccable. In an unfortunate situation, flood dr and team exceptional. I would, and have recommended Flood dr. And DAR Restoration to anyone and everyone! Thank you for putting our home back together =)

  • Review 41 (2018-03-04 - Rating: 5)

    I don’t usually write reviews about service companies because it’s usually always a headache.I called our insurance for flood damage in my basement due to a foundation issue. Farmers referred us To flood doctor. They broke down the whole process from a-z. Frank was more than assuring and relieved me from all the stress. I couldn’t reccomend a better crew. We’re glad to have had Frank and crew on our side.

  • Review 42 (2015-11-13 - Rating: 5)

    Pasha and crew were amazing. Explained everything they did Andy why they were doing it. Removed water treated for the possibility of mold and treated for microbes. My family with strong allergies never had an allergic reaction or saw any mold. I would highly recommend them to anyone!

  • Review 43 (2018-05-19 - Rating: 5)

    Just had a basement flooding situation on 15 May, 2018 and called these guys at 1 AM at night. Frank picks up right away and is extremely helpful and reassuring. The next day at 9 AM the guys show up with thermal cameras to help us assess the damage. Free assessment - but more importantly, gave a very honest assessment that their help was not needed in our situation since they said we have the situation under control. Very friendly, very knowledgeable, not looking to upsell!!! I would call them anytime.

  • Review 44 (2019-07-25 - Rating: 5)

    We used Flood Doctor to dry our basement. They responded very quickly and professionally and helped us avoid any long-term damage. Hope to never have this situation happen again, but if it does, were calling Flood Doctor!

  • Review 45 (2023-11-05 - Rating: 4)

    They did great with restoring my floors after an accident with our water faucets. they managed to do such a good job despite the damage.

  • Review 46 (2024-10-15 - Rating: 5)

    Excellent and prompt customer service. Friendly to the military community.

  • Review 47 (2023-11-15 - Rating: 4)

    Service was exceptional! Rapid response, professional staff. My home looks brand new again. Highly recommend them!

  • Review 48 (2021-03-17 - Rating: 5)

    We have recommended and used this company to many clients as they have needed to address inspection concerns or immediate issues. I will continue to recommend for all our clients that have these possible issues. I have found this company to be very professional, responsive and very competitively priced.

  • Review 49 (2018-07-28 - Rating: 5)

    Called on behalf of my landlord about a flood in the kitchen. Eventhough we ended up not using these guys they were very helpful with recommending other services to speed up the help.

  • Review 50 (2024-05-04 - Rating: 5)

    Thanks, Dave! He made a potentially stressful situation easier to navigate and helped us shift from crisis mode to problem-solving. By the end of the consultation, I knew my options and next steps. We avoided costly, unnecessary demolition and remodeling because he shared appropriateentry options and where to go from there. We appreciated Dave’s expertise, communication of plans and processes, responsiveness and availability, thorough yet accessible explanations, and willingness to make sure all our questions were addressed.

  • Review 51 (2023-11-14 - Rating: 5)

    Incredible service! Restoration Doctor turned a disaster into a dream. Truly grateful.

  • Review 52 (2023-11-09 - Rating: 5)

    Great experience with Flood Doctor! Their team provided top-notch mold damage restoration services in Virginia. They were professional, efficient, and thorough in their work. The results exceeded my expectations, leaving my home clean and safe. Highly recommend Flood Doctor for any mold remediation needs!

  • Review 53 (2021-03-17 - Rating: 5)

    I stand behind these guys. They do solid work and after some shopping around they definitely had the best rate. Thanks again!

  • Review 54 (2017-08-29 - Rating: 5)

    Very pleased with these guys. Fast and professional service, fixed our basement to better than it was before the water damage.

  • Review 55 (2019-06-24 - Rating: 5)

    Excellent Service, late night emergency restoration service provided was excellent. Highly recommend Flood Doctor VA

  • Review 56 (2019-03-27 - Rating: 5)

    Excellent service from phone call with Marcus to service with Mo. Would highly recommend in case of swift response to any emergency you have.

  • Review 57 (2017-05-09 - Rating: 5)

    Steve is the man...if he cant do it, no one can. Seriously, hes awesome, smart and very resourceful!!!!

  • Review 58 (2021-03-16 - Rating: 5)

    Responsive service. Clean up of water damage and drying before mold and mildew set in.

  • Review 59 (2018-03-05 - Rating: 5)

    The flood doctors are great. Frank and Steve were amazing and very professional with helping to fix my house after a flood. I would recommend anyone with flood related issues to contact them immediately.

  • Review 60 (2018-08-28 - Rating: 5)

    Best of all I really recommend this company they are very professionals very clean I woulnt recommend anybody else,great job flood doctor

  • Review 61 (2017-05-01 - Rating: 5)

    Cant begin to say how great this company is being. Had severe water damage happen on4/29/17 called them & they were there promptly & immediately assessed the situation & started to work. Would highly recommend them.😊

  • Review 62 (2014-11-24 - Rating: 5)

    We had a dishwasher overflow last month. The water leaked into our basement and into the adjacent rooms. We used flood doctor for the water damage mitigation and later for the repair work. They removed all the wet drywall, carpeting and hardwood floors. Installed fans and dehumidifiers to dry everything. After about a week they came back and replaced everything that was removed previously.The project manager that we dealt with, Pasha, was incredibly knowledgeable and helpful when it came time to deal with the insurance company. He took the time to review our policy without and gave us a folder with all the pictures and documents that the insurance company needed to reimburse us for the damages.

  • Review 63 (2021-03-05 - Rating: 5)

    They are very responsible and provide great service.

  • Review 64 (2022-03-02 - Rating: 5)

    Fast, efficient, friendly. Just what you need in a crisis.

  • Review 65 (2019-05-17 - Rating: 5)

    Great service, honest people very satisfied.

  • Review 66 (2023-09-16 - Rating: 5)

    The best of the best.

  • Review 67 (2017-05-10 - Rating: 5)

    Awesome service!

  • Review 68 (2025-01-12 - Rating: 5)

    Exceptional service! Flood Doctor tackled our water damage issue swiftly, allowing us to get back to normal in no time

  • Review 69 (2025-01-11 - Rating: 5)

    Flood Doctor responded to our emergency within minutes! Their efficiency saved our business from significant damage. Highly recommend

  • Review 70 (2025-01-09 - Rating: 5)

    Fantastic service! I had a serious water leak and didnt know what to do. The team was on-site within an hour and took control of the situation. They worked efficiently to remove the water, dry everything out, and started the restoration process. The attention to detail was remarkable. My home looks as good as new. Definitely recommend them for any water damage issues

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