unique auto care automotive

Located in Victorville, California

Address: 16618 Union St Suit A, Victorville, CA 92395, United States

Phone: +1 760-843-9653

Rating: 4.5

Services

Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Oil change
Mechanic
Toilets
Appointments recommended
Debit cards
NFC mobile payments
Credit cards
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-26 - Rating: 5)
Alberto Sr, Javier and team of mechanics are all top notch and provide quality work. Customer service is exceedingly exceptional, prompt about the service of my vehicle and kept me up to date on it. Thank you guys for being here in the high desert and saving the day.

Review 2 (2024-08-09 - Rating: 5)
Javier was absolutely amazing! He easily figured out what was with my vehicle & had has us in & out. Great service, very friendly atmosphere.

Review 3 (2023-05-02 - Rating: 5)
I have to hand it to these guys at Unique Auto Care I thought I was never going to be able to drive my car again due to the scarcity of parts for my car but after 9 long months I finally heard my baby fire up and I’ve had a smile on my face ever since I picked it up! Amazing customer service and honesty and pricing you can’t argue with. And thank you to Javier for keeping me updated the whole way.

Review 4 (2024-07-19 - Rating: 5)
This place is amazing! They fixed my brakes and rotors on my BMW. The owner Albert is amazing they have great customers service. You need to get your car fixed here.

Review 5 (2024-10-10 - Rating: 5)
Really good customer service and quick got my car back the next day working perfect! Thank you guys highly recommended ! Took my car in the afternoon car was ready by the next morning!

Review 6 (2024-03-16 - Rating: 5)
Great family oriented business. Great prices and fast professional service. Will be back for all our vehicles tires and services.

Review 7 (2024-07-20 - Rating: 5)
They were amazing! They really fought my warranty company so I could have my car fixed and made sure it was fixed right!!! I am a forever customer and recommend this place for everyone.

Review 8 (2024-09-05 - Rating: 5)
Javier is the best. They customer service is awesome. Very honest mechanic. Would highly recommend

Review 9 (2024-04-27 - Rating: 5)
Great family oriented business. Great prices and fast professional service. Javier went above and beyond his job description to help me get my car issue resolved. I will be back for any vehicle maintenance and services that I will need or have in the future. I will recommend my friends and family to this shop if they have any car issues or concerns.

Review 10 (2023-10-25 - Rating: 5)
Albert Sr. & all the guys at Unique Auto care have always been honest and are very knowledgeable about the vehicles weve brought in to get serviced.They have done numerous oil changes and have put in a new motor in my daily driver!! Our family will forever continue to get our vehicles serviced by them! Thanks Guys!

Review 11 (2023-10-23 - Rating: 5)
Excellent experience at this shop! Javi has exceptional customer service skills. He really goes over and beyond explaining all the details to the customer. I received quick service and I feel the cost was fair. Everyone at the shop was pleasant to work with and very polite. Will definitely use their services again! I recommend them.

Review 12 (2024-10-14 - Rating: 5)
They did an excellent job on my Land Rover! Very happy customer!

Review 13 (2024-02-08 - Rating: 5)
This is who I go to for all my vehicles to. had electrical issue with my Mustang. They told me right away what it was. There’s not a lot of people in the high desert there vehicle electricians. Fast reliable, they tell you right there and then what’s wrong with your car. I highly recommend them.

Review 14 (2024-08-28 - Rating: 5)
Javier Take care of me right of the way .price was great . I will do business with you guys again .

Review 15 (2023-10-25 - Rating: 5)
I have had alot of work done at this auto repair shop. I am single woman and am now a senior and its really hard to get honest mechanics anywhere. I had 2 cars not running for that very reason. The 1st car I had to have it on a tow truck a 1996 Honda Prelude the tow driver said that he heard alot of good things about Unique Auto Care! They gave no gurantee that they could fix it but after a couple calls they notified me that it was fixed and it passed smog. I was do happy I really love that car its a 4th generation. The second car was also towed in there and pretty much the same thing another older car 2001 Honda Insight, they fixed that one also. They are very Profesional and a small family owned business . I would highly recommend anyone who is having car problems or for matience.. to give them a call ! THANK YOU UNIQUE AUTO CARE FOR ALL YOU HAVE DONE FOR ME. Now I feel safe behind the wheel !!! jeanne currier

Review 16 (2023-02-04 - Rating: 5)
Let me start off by saying there service is AMAZING! Javier is one of the nicest and most patient guy Ive met. I went to Barstow tire and brakes where they diagnosed my dodge durango and said i had a blown head gasket but they couldnt fix the problem. Basically they told me I was going to need a whole new engine. A man recommended me to take it to Unique Auto. I am so glad he told me about them because they diagnosed my vehicle within 2 hours of it being towed there. No I did not need a new engine, and they were able to fix my blown head gasket. They kept my car and fixed the problem within a week and a half. He literally had my car back up and running a day before my birthday. They are very understanding, explains everything to you in detail, and very patient. Now that I went with them I dont believe Ill take my car anywhere else. Thank you gentleman so much and a big thank you to SR. and Javier.

Review 17 (2024-01-31 - Rating: 5)
I absolutely love this Mechanic shop. Javier was honest, efficient, and professional with me. The entire staff was friendly and professional. Also reasonably priced. I have found myself a new mechanic shop.

Review 18 (2022-03-04 - Rating: 5)
This is the spot for sure.. Not only are Javier and the guys at Unique cool and welcoming, they also know what they are doing and they do it fast. They were very professional and communicated all steps with me. I had my car in another local shop for a full week and they couldnt find the issue, so I gave up on them. I was blessed and got recommended Unique and they had my car ready in 1day!! If youre looking for a shop that is knowledgeable and reliable and understands you actually need your car, then you can be confident in these guys.

Review 19 (2024-02-11 - Rating: 5)
Cant say anything but amazing things! Super knowledgeable and best customer service hands down they over communicated everyday they had my car to walk me through the issues and worked with my schedule to get me back on the road

Review 20 (2022-12-29 - Rating: 5)
The service was excellent. My husband and I were visiting from out of town when we began to have car trouble. We called and they told us to bring the car right in. They diagnosed the problem got the part and our car was ready the next day. You cant ask for better service than that and the workers are very polite and professional.

Review 21 (2021-04-11 - Rating: 5)
I came in on a Friday at almost closing time with major car problems, I was still 3 hrs away from my destination point. This guys were not just able to check my car but were willing to stay open past closing time just to get me back on the road. These people were very honest and caring, they even hung out at the shop after I had left just in case my car gave me any problems. Would like to give Javi and all the workers a huge thank you for fixing my car and making it home safely. I highly recommend them, I would not think twice before taking my car back to these guys.

Review 22 (2022-03-17 - Rating: 5)
Thank you Unique Auto! My car broke down on my way home back to Chicago and these guys got me back on the road, even though we showed up right before closing time. They were honest and even stayed after hours to get me back on the road. Thank you for being so caring, for your honesty, and for all of your help. It is much appreciated.

Review 23 (2021-03-25 - Rating: 5)
Amazing and honest people! I cant recommend them enough! Ive been stranded with car trouble far from home many times and it can be so stressful and intense, but the guys at Unique Auto Care gave me hands down my best experience! I came in with my Subarus transmission all kinds of messed up and they were so efficient and caring I was out of there in the same day! These guys are the absolute best! ( special shoutout to Javier for being so kind and wonderful and bringing me juice on his break and to my mechanic for working so tirelessly with my car ) The general vibe of family there was very refreshing. I dont live anywhere near Victorville but I would drive all the way down there just to get my car worked on by those lovely humans.

Review 24 (2024-03-25 - Rating: 5)
Javier was so knowledgeable and fast to help my every need his labor was cheaper and he was available same day my exhaust manifold had broken and separated never had such a major problem solved so fast thank you

Review 25 (2020-02-02 - Rating: 5)
If I could give more stars for this review I would. Great customer service, knowledgeable, honest and got the job done faster than they quoted me. I cant say enough good things about Albert the Owner and mechanic! I took my car in because I threw some rods and I had an extended warranty through a third party. The insurance company turned my claim down because they claim they found a loop hole. This is when Albert stepped in and fought for me because he knew it wasnt right for the claim to be denied! Eventually because of Alberts expertise the insurance company approved my claim. Albert saved me thousands of dollars and got me a new engine for my car. I highly recommend Unique Auto Care because they put the customer first and their work is done right! Thanks Albert, me and my family appreciate everything you did for us!

Review 26 (2022-06-18 - Rating: 5)
My car broke down while driving to LA. I towed my car here, and Mr. Javier help me to get my car going again. I was in LA, so I had to communicate with him through phone. I requested irregular things since I cannot be there. He was very patient and went above and beyond to help me. My car is good now. Because of his help, I was able to get back on the road. Thank you, Unique Auto!

Review 27 (2024-11-08 - Rating: 5)
Great Service & Even better customer service if you’re looking for a new mechanic shop in Victorville this would be my top recommendation

Review 28 (2024-09-06 - Rating: 5)
Easy , profesional, great work and great prices. Will always come back

Review 29 (2021-07-30 - Rating: 5)
My car is older and the newer parts made for cars do not fit it. They went out of their way to get hoses required to fix my air conditioning. They stayed with it until it was fixed and I dont feel that another place would have been willing to put that effort in. With a newborn we needed our air fixed to travel anywhere in this summer heat. I would recommend them for any car issues.

Review 30 (2024-04-12 - Rating: 5)
Customer service is awesome communicate very well very professional when it comes to helping you understand what needed to be done. Will definitely recommend.

Review 31 (2022-07-07 - Rating: 5)
I just moved to the Victorville area were hardly any mechanics would even look at my Jaguar. Luckily I decided to call them. They are extremely professional and unlike other businesses they call you to update you on whats going on. 5 star service in my opinion.Thanks Javier

Review 32 (2021-12-21 - Rating: 5)
This place is highly recommended I left my 2010 Camaro there for a whole week and Javier did everything in his power to try to get the warranty to cover the bad parts which they did not Javier was very patient with me did not give me a hard time bout my car being there so long great customer service you will not be disappointed. Thanks again Javier At UniqueAuto

Review 33 (2014-07-23 - Rating: 5)
Sometimes you find a place that just feels right with GOOD people there. Thats what my experience was like at unique auto care. They didnt lead me on or play with me as a customer. They were very professional and managed to do a job that a few others had turned away. Not only was the price great but in the end i left feeling like it was meant for me to hear about them and take a leap of faith as a new customer. Now when i have any problems or have to refer someone i wont have to ponder about previous experiences at other shops, I will know where to go and can have the peace of mind knowing that i will get A+ service and an honest experience. Thank you very much guys. The least i can do for the Great Job!!!

Review 34 (2023-02-17 - Rating: 5)
Extremly honest ! Best shop in town, I dont take my car anywhere else anymore. They have worked on all my families vehicles.

Review 35 (2024-07-27 - Rating: 5)
They had great service. We are from out of town and our car broke down. They worked with us and tried to squeeze us in before they closed to fix our car. Even when we didn’t make it to the shop they worked on it first thing in the morning to get us back on the road.

Review 36 (2020-03-07 - Rating: 5)
Awesome place- Service was amazing! Chip and the mechanics had full knowledge of what we needed- I would highly recommend Unique Auto Care for all your vehicle needs.

Review 37 (2021-07-19 - Rating: 5)
Went to countless mechanics and electricians and no one could help me figure out what was going on with my car. I was having issues with it not starting back up after driving for some time, but here at unique auto they figured out what the issue was and fixed it right! I haven’t had any issues since.

Review 38 (2016-02-20 - Rating: 5)
I only go here to have my truck serviced gmc certified the owner and his wife are like family . Been coming here for nine years and all the service I received here has been more then perfect. I recommend this place if your having car trouble 👍🏿👍🏿👍🏿👍🏿👍🏿🚗🚕🚙🏎🚚🏍🏍

Review 39 (2022-07-29 - Rating: 5)
These guys are very polite, professional and they know what they are doing. If you need auto repair you can trust them to do what needs doing without worrying about them screwing you.

Review 40 (2017-09-28 - Rating: 5)
Great mechanics. They were able to diagnose and fix an engine light that a few other places couldnt even figure out. I highly recommend them, they do great work

Review 41 (2016-02-20 - Rating: 5)
I picked up my car yesterday from unique auto care and i must say my car is running great they did a great job fixing my car not to mention the awesome service.. i highly recommend them!

Review 42 (2023-12-20 - Rating: 5)
Great customer service, fixed my vehicle and in a timely manner. returning customer.

Review 43 (2024-03-29 - Rating: 5)
Excellent service took time to explain and I felt they cared to give me

Review 44 (2019-11-11 - Rating: 5)
Great mechanics albert and Javi are awesome they got my truck fixed for me definitely recommend these guys best mechanics in the HD!

Review 45 (2024-08-10 - Rating: 5)
Our car was stranded on the 15 and was towed to this shop. Javier and the rest of the staff there were very professional. They fixed our car and helped us get back on the road again.

Review 46 (2024-09-20 - Rating: 5)
Great work and great staff.

Review 47 (2023-09-06 - Rating: 5)
Great service

Review 48 (2024-03-26 - Rating: 5)
I recommend others to try out Unique Auto Care for tires or any other services thats need.I received great customers service and you can get finance easily.

Review 49 (2017-09-05 - Rating: 5)
Love this place. i take My mustang there, highly recommed this place ! Great people always polite.

Review 50 (2024-01-22 - Rating: 5)
Unique auto care by far are the most understanding and caring auto repair shop I have ever been to I wont go anywhere else

Review 51 (2021-01-19 - Rating: 5)
Good spot to take all cars too!3 cars was taken to them.Iwould trust them.

Review 52 (2021-07-14 - Rating: 5)
These people take pride in their work I recommend this place to everyone good prices great people

Review 53 (2017-07-18 - Rating: 5)
J.R. was great. Awesome place great fast service and awesome prices. Thanks guys!

Review 54 (2018-02-21 - Rating: 5)
Great place. Very helpful and honest. I highly recommend them.

Review 55 (2020-12-03 - Rating: 5)
Great guys, great prices. Javier is great mechanic he takes the time to explain everything he does is very friendly and he had my truck done when he said it would be done. Will definitely be going back to them for all of my vehicles in the future.

Review 56 (2021-07-12 - Rating: 5)
While on a road trip, our cars transmission broke down about 40 miles away from Victorville. We found Unique Auto Care based on the reviews and we were not disappointed. They went above and beyond making sure we get the car in before they closed for the day, diagnosing and fixing the problem and communicating with us during the process. Very friendly and professional, highly recommended!

Review 57 (2020-12-15 - Rating: 5)
Iexcellent genuine guys. Excellent family friendly business. I purchased a car in October the car had extreme issues I took my car to these guys when i started having issues . These guys from day one have helped me in so many ways that I can be grateful for especially with the Christmas season coming around they manage to work with the warranty company that I had they work extremely quick and also all the services they have provided was excellent I’ve been to car repair shops in my life but this is one of the best ones I have ever been to I highly recommend these people if I can give them beyond five stars I would it is very family orientated they are very honest and know their stuff about under the hood they also prove who they are by all the certifications that they have and they highly are recommended by me to anyone to use the guys I was really stressed out when the car had broke down but these guys have made it to where I wasn’t stressed out at all about anything getting fixed under the hood how they took care of the insurance warranty company and also how they handled everything professionally and proper

Review 58 (2022-01-12 - Rating: 5)
Good quick reliable service and very reasonable

Review 59 (2019-12-05 - Rating: 5)
I own a 2004 BMW 325ci with 175, 000 miles and needed to get it looked at due to overheating. After calling several shops and beingtold it sounded like a possible blown head gasket and most likely 2500 to 3000 dollars later, I lost all hope. Until I made one last attempt and called Unique Auto care. Alberto and Javier treated me better than BMW ever has. Turns out their honesty and integrity showed by telling me to not worry it wasnt a head gasket (3000) but a faulty thermostat. I saved thousands with them. Highly Highly recommend them. Thank you Unique Auto Care.

Review 60 (2020-10-05 - Rating: 5)
Yes they were really nice

Review 61 (2024-03-22 - Rating: 5)
Very good place

Review 62 (2020-10-30 - Rating: 5)
Friendly staff. Great prices

Review 63 (2022-01-18 - Rating: 5)
Professionals, good prices!!

Review 64 (2017-02-02 - Rating: 5)
Professional service, low prices!

Review 65 (2022-04-14 - Rating: 5)
They are very efficient in ensuring that your car is in good driving condition and that everything is working well from everything to everything.