Direct Egress & Construction

Photo of Direct Egress & Construction

Located in Urbandale, Iowa

Address: 3100 Justin Dr D, Urbandale, IA 50322, United States

Phone: +1 515-255-9481

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park

Categories

  • Window installation service
  • Construction company
  • Contractor
  • Deck builder

Photos

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Comments

  • Review 1 (2024-08-18 - Rating: 5)

    The process of putting in a bedroom started with needing an egress window. I had 3 companies come out and give me a bid. All 3 were about the same price. All 3 companies had good reviews. Toby came out last. The first thing he said while looking at where we wanted it was, You need to move the gas line. The other 2 didnt say anything about it. This is why we used Direct Egress & Construction. Toby paid attention to fine details. Because of the gas line, we had to have Mid American come out, survey the property, give a quote, and schedule their crew to move it. While waiting, I asked Toby if they did small windows also. He came out and measured them and gave me a quote. Once I gave them the go-ahead, they put in the egress in a few hours. The other 4 took a few days because of bad weather and not having the amount of windows we wanted. With all the rain we had, nothing leaked, the ground around the egress settled, they filled in with some more dirt.

  • Review 2 (2024-11-22 - Rating: 5)

    Great experience - professional crew and fantastic results. We had a full egress and a small 2x2 window installed. Turned a dark basement into a well lit bedroom. I’d recommend Toby and his team for any project you want done well, and on-time.

  • Review 3 (2024-10-29 - Rating: 5)

    Fantastic and quick service all around. I cannot recommend this company enough. Toby was quick to reply with a fair quote and the crew was nothing but professional during the entire construction process.

  • Review 4 (2021-09-06 - Rating: 5)

    Toby gave me a fair estimate and was very helpful in explaining the process to install an egress window. Crew members: Josh, Jason, Caleb, and Aron were all very friendly. They answered all of my questions and provided additional information, which was very helpful. Crew members respected my wish to wear masks indoors. They made sure I was satisfied before they left. Based on my experience to get an egress window installed, I have no problem recommending this crew. Great job!

  • Review 5 (2024-08-24 - Rating: 5)

    I would most definitely recommend them for egress window installation!! The quote was extremely reasonable. They did a fantastic job installing the window. The crew was very respectful. I live in Burlington, and Im very appreciative that they were willing to travel this far!

  • Review 6 (2020-05-30 - Rating: 5)

    So impressed with the product and service of Direct Egress. This was a big project for us that required a lot of saving but the end result was well worth the money. The workers were very professional, polite, and respectful of our property. Would hire again without a doubt.

  • Review 7 (2024-04-04 - Rating: 5)

    Toby and his team are exceptional!Awesome team work, stellar quality, kept me posted every step of the way! I highly recommend and trust Direct Egress, youll be completely satisfied!

  • Review 8 (2024-06-13 - Rating: 5)

    They installed an egress window in a bedroom for me and were very polite and professional. The work was very good and they did it in a short amount of time for a fair price.

  • Review 9 (2020-08-17 - Rating: 5)

    These guys were organized, professional and worked well as a team to do a quality job in a small timeframe. They cleaned up. We would highly recommend them.

  • Review 10 (2024-07-23 - Rating: 5)

    Came in one day did an amazing job not a speck of dust or dirt anywhere in my house!! I highly recommend this company!!

  • Review 11 (2024-07-09 - Rating: 5)

    Very easy to work with. Toby answered all our questions. Window wells look great. Will definitely recommend to others

  • Review 12 (2020-10-20 - Rating: 5)

    We had window wells that deteriorated so bad that there were holes in the metal. We have also had problems with water coming into the basement through the windows. In the year of Covid-19 I have had a terrible time getting businesses to call me back, obtaining estimates and getting the job done. Not a problem with Direct Egress!! I called to get an estimate. Toby came out the next day. He gave me an estimate on the spot. The crew (5 men) came out 3 weeks later and got the job done and cleaned up in less than 3 hours. They were all very helpful and answered all our questions. All I can say is Excellent!!

  • Review 13 (2020-05-13 - Rating: 5)

    I’m a stickler when it comes to work performed at my house as I am capable of most repairs. My expectations were exceeded by the four guys that came to install my egress window. Professional, knowledgeable and quality work from start to finish. I highly recommend Toby and his crew.

  • Review 14 (2021-07-19 - Rating: 5)

    They were quick, lowest quote, very professional & they responded quickly to all my questions. Did everything they said & went above & beyond their workmanship & attention to detail. Ill hire them again & shared their # to few of my friends that may install one. Great job!

  • Review 15 (2021-05-03 - Rating: 5)

    We had a wonderful experience with direct egress. Toby is quick to reply whenever we have questions, his team was very polite and they did an amazing job. Very professional. We would definitely recommend them.

  • Review 16 (2024-08-19 - Rating: 5)

    I recommend Direct Egress & Construction every chance I get, and will be my only call when I need work done in the future. Thank you for a job very well done! 5 stars to Toby and his crew ⭐️⭐️⭐️⭐️⭐️

  • Review 17 (2022-02-02 - Rating: 5)

    Crew was very professional. They installed our egress window quickly and efficiently. Work was completed in August 2021 and we have had no issues. Highly recommend!

  • Review 18 (2021-02-25 - Rating: 5)

    I cant speak highly enough about this company. They installed an egress window in our basement. The consultation, installation, and follow-up were all done thoroughly and we were impressed with the quality of the finished product. The employees were professional, punctual, and incredibly nice.

  • Review 19 (2020-09-24 - Rating: 5)

    Direct Egress installed an egress well and window. They were polite and courteous at every step. From the first phone call to installation it only took two weeks. I passed inspection the following day! Thank you Toby, Josh and the whole crew!

  • Review 20 (2021-10-18 - Rating: 5)

    The entire team was very polite and professional. They were great at communicating and asking questions and they did a great job cleaning up when they were done! I would highly recommend them to anyone. I would give 10 stars if I could!

  • Review 21 (2020-06-18 - Rating: 5)

    We LOVE our Deck. About 5 years ago you enlarged our deck with the virtually maintenance free decking. We have had to do nothing other that dust/mop it off on occasion. Maintenance Free is the way to go, no prepping, no staining.

  • Review 22 (2023-06-06 - Rating: 5)

    Quick, professional and neat installation of a residential basement egress window.Very polite service, no extra mess, even made sure my house plants were safe and left no mess behind inside.

  • Review 23 (2018-12-10 - Rating: 5)

    I wish there was a option to give this company and owner Toby a gazzillion stars....Toby came to my house to evaluate a deck job that was half done. I called him because I felt in my heart I was being taken advantage of by this man that I had hired. Sure enough.... Toby uncovered SEVERAL code violations and deemed my deck as unsafe and incorrectly being built. The most shocking I think is when he told me that the holes that were dug with the studs sitting in them were rooting because he never put concrete in the holes and they had been just sitting in water because of all the rain in the last few months.Anyway... I wanted to take some time to write a review. This man is LITERALLY a GOD send ... Not only did he get someone to fix everything right away so it’s safe for the winter to be able to walk on. (He will be building the rest next spring) but he had to purchase more material and hardware that wasn’t in the bid/quote that he gave me for the correction cause they uncovered more that was wrong. Toby knew my financial situation and said to not worry about paying for that until I am comfortable and can.Who does that? Seriously? I’ll tell you who... Toby does, that’s who. I cannot begin to tell all of you how kind, fair and honest this man has been for my husband and I.I am currently suing the man that did the previous work and Toby is even helping me with that. He has sent me all the pics with descriptions of each one indicating what the code violation is. And he is drawing up a blue print draft of what WAS suppose to be done to take to court with me.After going through this situation I have learned you just can’t trust most folks. I was literally beside myself and couldn’t believe how I got taken advantage of. So much so that I remember siyting across the table from Toby on our first meeting with my guards up as high as I could put them. I was so scared to be taken advantage of again. But my heart was telling me “this guy genuinely wants to help me” and I’m glad I listened to it cause he has been nothing short of wonderful. I adore the guy. I hope someday I can afford to do something special for him cause he had made it to my list of angels that I have run into thus far in life....Forever grateful-Rosie

  • Review 24 (2024-05-07 - Rating: 5)

    Couldn’t have gone smoother. fast. knowledgeable. left the job super clean.

  • Review 25 (2024-03-25 - Rating: 5)

    Installation went smoothly and no issues with the window after 6+ months.

  • Review 26 (2019-07-08 - Rating: 5)

    The crew was very respectful, professional, and did quick beautiful work - and for a great price! I would highly recommend Direct Egress!

  • Review 27 (2024-04-05 - Rating: 5)

    Toby is so professional in his work and with clients. He explained what needed to be done in response to our problem with, and in between, 2 egress window wells; and then did what he said he’d do, and the work was excellent. Value far exceeds the cost! He will always be the one we call for our townhome community!

  • Review 28 (2024-08-12 - Rating: 5)

    Such a great professional and friendly crew that transformed our basement windows from dark and scary to bright and safe.

  • Review 29 (2022-12-10 - Rating: 5)

    Toby is phenomenal!! Could not recommend him more!!

  • Review 30 (2021-01-16 - Rating: 5)

    Good and quick customer service in estimates and product support. Thank you!

  • Review 31 (2018-03-10 - Rating: 5)

    Best in town great quality windows done by professional installers !!!

  • Review 32 (2019-06-18 - Rating: 5)

    Quality job by a quality crew and we are so happy with the final result! They did an amazing job installing a larger egress window in our basement. It is beautiful! Everything was professionally done and I highly recommend them!

  • Review 33 (2018-03-10 - Rating: 5)

    They did an amazing Job on our window.

  • Review 34 (2018-01-19 - Rating: 5)

    The team was very professional.Did everything they said they would doWith a smile on there face.Would recommend to anyone!

  • Review 35 (2018-07-07 - Rating: 5)

    Everything was done just that way they said it was going to be. It was a really rainy week and the guys made hardly a mess in the house. Very professional and great service.

  • Review 36 (2019-08-24 - Rating: 5)

    Fast. Professional. They know what they are doing.

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