A. Fagundes Plumbing & Heating Inc.

Photo of A. Fagundes Plumbing & Heating Inc.

Located in Tyngsboro, Massachusetts

Address: 116 Pawtucket Blvd, Tyngsborough, MA 01879, United States

Phone: +1 978-350-5522

Rating: 4.8

Services

  • On-site services
  • Language assistance
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-03 - Rating: 5)

    Ryan and his team did an amazing job installing my new boiler. It was a complex job, but they were highly skilled and worked diligently for two days - I was impressed with their knowledge and ability to perform this install. They were also very professional and kept me informed about the progress of the work. I would highly recommend A.Fagundes for any new install as the company delivered what was promised! šŸ™Œ

  • Review 2 (2024-11-26 - Rating: 5)

    Excellent service and very fair prices. Fagundes came out immediately to look at the work I needed to get done and gave a fair and honest quote. Once on site the technicians were courteous and provided excellent service. I am very happy with the work and customer service. Thank you!

  • Review 3 (2024-11-30 - Rating: 5)

    Mike was prompt, friendly, and sympathetic. He explained everything clearly, did everything he could to minimize cost (though in the end he still had to disassemble my toilet), and went above and beyond in fixing the problem and leaving my space in better shape than he found it. A Fagundes is always great and Mike dos not disappoint.

  • Review 4 (2024-10-18 - Rating: 5)

    I called a local plumber for a small commercial job we needed and Rob was dispatched to us the next day! He was friendly and professional and checked out the job and will be emailing me over a quote shortly. Couldnā€™t have been any easier! Itā€™s refreshing to work with a local company that prioritizes great service.

  • Review 5 (2024-09-17 - Rating: 5)

    A.Fagundes Plumbing gave me a quick and fair estimate for replacing the Toe Kick heaters in my kitchen. Mike and Bauer did an excellent job. They were extremely friendly, knowledgeable and efficient. I will definitely call A. Fagundes Plumbing for any future plumbing needs.

  • Review 6 (2024-12-24 - Rating: 5)

    I feel so grateful to have chosen Fagundes to be our plumbers! The organization, timeliness, communication, professionalism, etc. weā€™ve experienced with them is such a breath of fresh air. Seriously you canā€™t go wrong with them! Thank you for all your help!

  • Review 7 (2024-06-11 - Rating: 5)

    Update : I started using them for annual maintenance and the crew is always punctual and their work is top Notch.We had Al and his crew replace our 20+ years old heat pumps(2 of them) with a ductless mistubishi heat pump and a ducted mistubishi heat pump. The ducted system was configured to be a hybrid one so that it can switch to oil heat in really cold months. Sam and Nick who were the onsite co-ordinators were very professional, thorough and friendly! We are so happy with the outcome so far and cant wait to see the energy and cost savings this winter! Susana and Jason from office were amazing in answering my countless queries on scheduling and mass save related questions, I highly recommend this company for all your HVAC needs. I got around 5 quotes for this project and decided to go with AFagundes as they were reasonably priced and very confident about pulling off this complex install! I would hire them again for sure!

  • Review 8 (2024-12-21 - Rating: 5)

    SO impressed!! The plumbing company that installed my furnace (Milltown) left me high and dry when my unit started leaking. They told me this is their busy season and they arent even scheduling appointments. Fagundes to the rescue! They came out same day. Needless to say, I will be switching to Fagundes.

  • Review 9 (2024-09-06 - Rating: 5)

    A. Fagundes Plumbing & Heating Inc. has done a great job servicing our boiler and water heater over the years.The previous owner built the house in the 1950s and created seven different heating zones for a medium size house. This Spring we had an issue with one of our zone valves not closing properly thus the boiler was still making hot water for that zone after we turned the heat off for the season.We called A. Fagundes Plumbing & Heating Inc. where it was easy to schedule an appointment for a technician to come out and fix it.. When Eddie arrived he was extremely punctual, calling before he arrived to give me an ETA. When he arrived at our house he was very polite and professional, able to resolve our issue extremely fast. He also noticed an issue with our boiler and brought it to my attention and then quickly resolved it.

  • Review 10 (2024-07-27 - Rating: 5)

    A.Fagundes is best contractor weā€™ve used in many years. John provided heat pump/mini split recommendations, proposal & rebate info, installation. Office support communications re scheduling, installation, rebates were excellent. Andreas kept his install team professional, organized, on time.

  • Review 11 (2024-09-15 - Rating: 5)

    Ive had A. Fagundes Plumbing work on my house a few times, once for a water heat replacement and the second for a boiler. They did a great job both times, very clean work and professionally installed. The guys who did the work, Andreas, Nick and Bobby who handled the planning were all friendly and professional.

  • Review 12 (2024-08-07 - Rating: 5)

    James Harvey the technician was prompt, knowledgable and explained what the issues were that we faced. James clearly had the know how to resolve the issue and to also do preventative maintenance so that we didnā€™t experience similar issues in the future. The experience was stress free and we gladly signed up for a Membership with Fagundes! We are relieved to have a HVAC Plumbing company all under one roof! No more sifting through several business cards to attempt to find what we need!Thanks yā€™all for getting the job done and done properly on the same day!We appreciate your time and assistance!

  • Review 13 (2024-09-12 - Rating: 5)

    A. Fagundas Plumbing and Heating has been the best to work with. They did a whole boiler replacement in my home the told us it would take a day and a half and it did! They also did our water heater a few months back .They did an amazing Job both times! 100% would recommend them to anyone!

  • Review 14 (2024-08-16 - Rating: 5)

    Miles was great. He was sent over when one of the other guys were called to another job. He was very friendly, very informative and detailed in his work. I really appreciate his time and fixing all the water issues we have. Thank you!!

  • Review 15 (2024-06-28 - Rating: 5)

    After my AC failed following a routine maintenance service by another company and their attempts to repair it failed, Iā€™m very fortunate that a neighbor recommend A.Fagundes Plumbing & Heating. Initially I called to schedule a consult to get an estimate on replacing the unit. But, decided to have a technician come out first to look at the existing unit. I spoke with Natalie, who was so pleasant and helpful to get me on the schedule and then followed up with a confirmation for the appt. and information about Jorge, the tech who would be providing the service. Jorge arrived as scheduled and was professional , very knowledgeable, courteous, kind and patiently answered my questions. To my delight and surprise, because of his expertise, he was able to fix the AC, although the original company said it couldnā€™t be fixed after their 1st attempt.It was such a relief to have a cool house after coping with the extreme heat wave.I will be ever grateful for the exemplary customer service!Sheila

  • Review 16 (2024-08-27 - Rating: 5)

    The technician (Brian Harrington) showed up on time, was very courteous and did a great job. He explained the work he was doing while I watched, and had a wonderful attitude the whole time. I would use them again for any plumbing matters.

  • Review 17 (2024-08-12 - Rating: 5)

    Im super glad I went with yall! Rob was fantastic, clearly knew what he was talking about, and was even willing to break it all down for an ignorant person such as myself to understand. Definitely will reach out again for future projects! Bauer and Rob were practical, efficient, and I feel confident that the work they did will provide us a great framework to do even more with our house. šŸ˜ƒ

  • Review 18 (2024-08-30 - Rating: 5)

    They show up on time, explained everything, very good people, they did super good job, they clean everything, We are happy with they work. I give them five stars.

  • Review 19 (2024-06-11 - Rating: 5)

    I had a positive overall experience working with Fagundes for a replacement of furnace and AC with a more efficient furnace/heat pump combo. They provided guidance in navigating the Mass Save program, which ensured a significant rebate on our install. The technician, Brian Harrington, was communicative throughout the 2-day install and kept us informed on any problems as they arose. The work was completed to my satisfaction and the follow-up has been exceptional.

  • Review 20 (2024-06-12 - Rating: 5)

    Fagundes was a good choice for our heat pump project. They provided a competitive, timely bid, were able to do the install within a couple of weeks, were professional and knew how to do the job well. The sub-contractors they brought in for a couple of specific tasks were well chosen. I pay close attention to work done on my house and often find at least a few issues. Not for this project. This was a positive experience all around.

  • Review 21 (2024-07-12 - Rating: 5)

    Would highly recommend! Very knowledgeable, professional, and friendly. They were able to diagnose our shower drain issue quickly, were transparent regarding the cost, and got the job done in short order. Very happy with our experience and will certainly be calling them again if/when future issues arise.

  • Review 22 (2024-07-03 - Rating: 5)

    Exceptional performance from the whole team.On my very first call to the A. Fagundes office I could feel how focused the adminā€™ staff is. Then their salesman Bobbie came to my home and answered all my questions about a new heat pump. As a retired engineer and I can ask lots of questions and he answered them all. Brian did the install and exceeded all my expectations. The new fluid lines were run discretely under our deck and he maintained a clean work site throughout the job. Midday the outside temperature was approaching 90 degrees and we were not sure our heat pump job could be finished before dayā€™s end. But then the admin staff stepped up; they checked in with Brian and when he thought the job might stretch into a second day Susana coordinated sending more technicians to finish the job in one day. A Remarkable team effort; I have rarely seen anything like it during a life time of hiring contractors.

  • Review 23 (2024-11-26 - Rating: 5)

    Always prompt in responding. They keep you updated by both text and email. Bob was very professional. He explained everything in laymen terms. I highly recommend them.

  • Review 24 (2024-11-06 - Rating: 5)

    I have started to get the team service my HVAC since 2023. Itā€™s been great so far.The technicians are professional and knowledgeable.Definitely can recommend them to others in the area.

  • Review 25 (2024-12-31 - Rating: 5)

    Thank you so much for your prompt service on New Yearā€™s Eve Day!Mike was wonderful and took care of everything.

  • Review 26 (2024-08-15 - Rating: 5)

    It was easy to schedule a plumber and the office communicated with us to confirm the appointment and arrival of the plumber. Quite excellent service once he got here. He was on time, friendly, and knowledgeable.

  • Review 27 (2024-08-12 - Rating: 5)

    Superior Service! We converted our LP gas lines to NG. This required every gas line in the home to be replaced, it also required converting a number of appliances to accept NG, all of which Fagundes did. In addition, they worked with our towns inspector and were very responsive to National Grid, which was important, since we disconnected LP on a Thurs, and had our meter installed on Fri morning, almost immediately Fagundes raced over to fire up our appliances. Susana was our point person in the office, if I ever had any questions, I could call or text her immediately (which was a nice touch). We really felt valued as customers, every Fagundes employee was knowledgable, friendly, & professional.A big thanks to Nick, Connor, Bauer, Jorge, Andreas, Mike, & Susana. I would absolutely recommend this plumbing team. Thanks for all your hard work.

  • Review 28 (2024-10-02 - Rating: 5)

    Excellent service. Technicians are very clean, professional and customer friendly. The thorough explanation of the install and operating procedures for the new equipment was much appreciated

  • Review 29 (2024-07-11 - Rating: 5)

    The service is excellent, I called them in the morning and James was able to come out in the afternoon, everyone is very professional. He make sure the AC is fixed and cleaned and also explained to me how to operate the replacement parts. He makes sure that everything is working before he left. I canā€™t be any happier, excellent service and very reasonable price.

  • Review 30 (2024-09-03 - Rating: 5)

    Rob from Fagundes came to replace a kitchen faucet and gave us a quote on a leaking shower head. At no charge, he replaced the shower head with a hose attached unit that my wife decided she didnā€™t like. When we put the old one back on it failed. So Rob went back to the truck grabbed a new conventional shower head and installed it ā€” all at no extracharge beyond the faucet replacement. Now thatā€™s going above and beyond!

  • Review 31 (2024-07-10 - Rating: 5)

    Service putting in a new heat pump/furnace/air conditioner went just as outlined by our salesman and installers. Everything was explained ahead of time, there was time for questions, the thermostat was set up and explained. Paper work is also completed, which greatly helps and is appreciated. Great overall!

  • Review 32 (2024-07-25 - Rating: 5)

    They responded to my request for a broken AC unit quickly. They offered me options to fix it and did a great jobI also had them install a new furnace for me a few years ago. Competitive pricing and did excellent work.

  • Review 33 (2024-07-25 - Rating: 5)

    My Mini-Split would not cool. I called A. Fagundes P&H and they dispatched a technician who was extremely capable . He Diagnosed the problem and gave me a quote to repair it. He returned and installed the new parts, Evacuated then charged the system and checked for any leaks. All was repaired and I had cold, conditioned air just in time for the heatwave. I am very happy with the service and the pricing.-Pat McCartin

  • Review 34 (2024-06-14 - Rating: 5)

    Brian Harrington, the technician from Fagundes, did a very nice job with the installation, He explained the work, did the job really well, and cleaned up the work area. He was polite and good to work with. Will recommend him anytime!

  • Review 35 (2024-04-01 - Rating: 5)

    I decided to reach out to A. Fagundes Plumbing and Heating for my plumbing repair and installation needs because I know they support students at Greater Lowell Tech and other local technical high schools. As expected, I was not disappointed. Jeremy and Miles came to my home and provided an evaluation and quote for my plumbing needs. They also fixed a toilet issue on the spot that I had been struggling with for months! These young men were incredibly professional and knowledgeable - something you dont always see a lot of these days. Jeremy also worked to get me the best possible pricing for the work that I need. Already impressed - expecting quality work from these gentlemen in the near future!UPDATE: Both Jeremy and Noah came to execute on work per our agreement today. Both gentlemen were prompt, respectful of my home, and most of all professional and capable. I had two faucets installed, a washing machine water valve replaced, and a replacement for an old sediment filter system installed. I was truly impressed with their work: I highly recommend A Fagundes for any plumbing needs. Will be calling upon them again when needed.

  • Review 36 (2024-08-20 - Rating: 5)

    Excellent responsiveness and friendly workers. We had an ordering issue for a replacement part (not Fagundesā€™ fault) and the communication was excellent. Once the part arrived the technician was at my house installing it in less than a day.

  • Review 37 (2024-07-17 - Rating: 5)

    Jorge Baiz did an excellent job performing AC maintenance. He is very knowledgeable and professional. We are a brand new, anxious home owners and Jorge took his time to educate us about our AC system.and about the tests he performed and services he provided . Cannot thank him enough!

  • Review 38 (2024-09-05 - Rating: 5)

    James, Bauer, and John did a great job installing my tankless water heater. James communicated clearly and thoroughly and pointed out some areas of repair on my furnace, which I appreciated.

  • Review 39 (2024-06-17 - Rating: 5)

    Another great Fagundes experience. No one else Iā€™d work with at this point. Best customer concern and service around. Very professional and much better scheduling, calls, billing, etc. They just have a very good overall system compared to anyone else we work with. The actual hvac and plumbing work itself is top notch.

  • Review 40 (2024-12-26 - Rating: 5)

    Fast service when our hot water heater broke, Sonith was very professional, polite, and explained the process with great expertise.

  • Review 41 (2024-04-09 - Rating: 5)

    They have always been available to fix a plumbing issue without delay. Ive had occasion to use them multiple times. Price is very reasonable and reflects their expertise, training and products. I have been very happy with the new boiler, the new water heaters and now the new shower for our building. I also feel the owner is very good at resolving issues.Once, I was slightly disappointed with the tech but when I brought my concerns to the owner I felt he understood and made sure it was resolved quickly. No one is perfect but they have strived to make sure the job is done to perfection and guarantee work.

  • Review 42 (2024-05-22 - Rating: 5)

    Brian did great work today installing our new heat pump system. He was very informative, experienced and efficient and did great work and explained everything ā€” how to use the system, the app, how to keep it up, etc. everything you need to know once the installation process is over. Always a pleasure working the Fagundes guys and today was no exception. Great work we are very pleased.

  • Review 43 (2024-05-21 - Rating: 5)

    Perfect timing on the installation of our mini split today with the temps climbing!! So far, so good. Installation began a day early and finished in the two day timeframe as stated by installers on the first day. Brett, Andreas and team were extremely professional and knowledgeable. The explained how to operate the units very clearly. They also left the house cleaner than when they began the project!! From meeting John a few weeks back through project completion today, all interactions have been superb and have left me very comfortable with making this type of investment - I know I will be supported going forward as needed. Thank you A Fagundes!!

  • Review 44 (2024-03-06 - Rating: 5)

    We are thrilled with the work from Jeremy and Noah. They worked neatly, efficiently and professionally. Each day, they greeted me in the morning and explained what they would do. Throughout the day, they kept me informed of their progress. At the end of the day, they showed me their work and carefully answered questions. These two are a fabulous team who take great care in delivering high quality work as well as showing courtesy through their friendly personalities. We look forward to welcoming them back again for future projects. Thank you Jeremy and Noah!!

  • Review 45 (2024-04-15 - Rating: 5)

    This company is very good and I would highly recommend them for your next project. I had a new heat and hot water combo unit installed . Right from the start the quoting process was great. Susana and the team at the office were very helpful and knowledgeable. The service techs Ryan, Brett, Andreas, and Nick were very courteous and professional and should take a lot of pride in the work they did a fantastic job.

  • Review 46 (2024-04-12 - Rating: 5)

    I recently had Fagundes replace a high efficiency gas boiler heating system in my home. I cannot praise this Company enough for their quality estimating, planning and execution of this project. They were highly professional as well as easy to work with. I was amazed at the thoroughness of their service when upon completion of the boiler installation, they carried out extensive testing on the new system to ensure it met all manufacturer specified parameters! I would recommend Fagundes for delivering new or replacement gas heating systems HANDS DOWN!

  • Review 47 (2024-07-18 - Rating: 5)

    We appreciate A. Fagundes Plumbing and Heating coming out on such short notice to repair our refrigerator line that was leaking! You put our minds at ease and we so much value the work! Thank you

  • Review 48 (2024-06-14 - Rating: 5)

    The crew did a great job replacing all of the cast iron plumbing in our house, which was not trivial, they were very polite and cleaned up after themselves at the end of each day. Owner also came by to check on the work, would definitely hire them again

  • Review 49 (2024-12-20 - Rating: 5)

    Fagundes has been great for us over the years. Professional service and great service technicians . James is the best!!!

  • Review 50 (2024-04-12 - Rating: 5)

    My experience with A. Fagundes heating company was nothing short of outstanding. It was a pleasure working with the team especially Alvaro and Susana. Their professionalism, expertise, and commitment to customer satisfaction are truly commendable. If you are in need of plumbing services, look no further. You wont be disappointed!

  • Review 51 (2024-12-02 - Rating: 5)

    Mike and Noah did an awesome job with my bathroom very professional and cleaned up as soon as they were finished

  • Review 52 (2023-02-14 - Rating: 5)

    We recently had Fagundes come out to our home to do a variety of projects and so far have been extremely happy with the results. The big project was installing a whole house filtration system. The sales person who came out was knowledgeable and explained how they have a system that is specifically designed to deal with city water issues. Not only does our water taste better, but the red rust color that always is left is no longer on anything. Totally worth it!We also had them rebuild the inside of a toilet, as well as PM our Navien hot water heater and our Weil McLean steam boiler. Everything has worked perfectly since their visit three weeks ago. Thank you very much!!

  • Review 53 (2024-06-18 - Rating: 5)

    Technician was able to determine the problem, replace the part necessary for the AC to run properly and gave recommendations to replace in a year the central air unit. Also able to fix a few other problems. He made recommendations for future service needed. Pleased with the results and highly recommended A Fagundes for plumbing and heating needs.

  • Review 54 (2024-07-30 - Rating: 5)

    Noah was polite and professional. He explained all my options very clearly. The pricecwas fair. The work was well done. All good.

  • Review 55 (2021-02-27 - Rating: 5)

    A. Fagundes Plumbing replaced an attic furnace for me. I was very impressed by the knowledge of the project lead and help in looking at options and selecting the best replacement model. The installation crew was great - on time, clean and the completed project looks extremely professional !!

  • Review 56 (2024-12-05 - Rating: 5)

    Myles from A. Fagundes Plumbing came and serviced the system originally installed by them. He was a knowledgeable, efficient and professional young man. Thank you!

  • Review 57 (2024-12-20 - Rating: 5)

    Eddie Smith is a keeper! He knows what needs to be done and does it ! I would recommend him to anyone who needs a great mechanic!

  • Review 58 (2024-07-25 - Rating: 5)

    The young man who came to provide my first annual Chek, explained all the steps required to ensure my ductless system was properly cleaned. I was quite pleased with his thoroughness.

  • Review 59 (2024-03-11 - Rating: 5)

    Fagundes Plumbing & Heating did a great job today. Jeremy Star came to our house to give us a quote and ended up installing our new water heater the same day. He was very knowledgeable and we appreciated the quick service.

  • Review 60 (2024-07-31 - Rating: 5)

    I always use Al fagundes for my AC Plumbing they always do a good job I will recommend Al to anyone that needs a plumber or AC and reasonable prices

  • Review 61 (2024-07-25 - Rating: 5)

    The HVAC technician was very clear on the issues he found with the original installation and what he was going to do to fix them. He reinstalled the unit and made sure the water flow was directed outside instead of pooling in the hosing which it was doing before. He cleaned up after the job was completed. Great job Bryan!

  • Review 62 (2024-08-07 - Rating: 5)

    They have had two jobs with us and both were perfect in every way. Nice, polite, prompt, and efficient professionals.

  • Review 63 (2024-04-12 - Rating: 5)

    Used them several years ago and they were our first call for an emergency that left us without water during a well water purifier replacement Despite being without a maintenance plan they were over in about an hour, spoke with the well and pump people, diagnosed the problem and returned the next day to fix. Very responsive, professional, and all for a very fair price. Thank you Al, Dana, Jeremy and Sonith.

  • Review 64 (2023-12-06 - Rating: 5)

    Absolutely wonderful experience with A Fagundes Co. I am a new customer. From the friendly, helpful staff on the phone, to the tech, Steve, who came out to my home... Steve was knowlegable, experienced, honest, straightforward, conscientious, a practical problem solver, and an incredible heating technician. The friendly & helpful office staff followed up numerous times to fit my emergency service in their busy schedule. Very grateful and happy that they expertly brought my heater back from the dead! It is running beautifully and I am very happy with their service. Five stars for the exceptional service all around from this company. Definitely 100% highly recommend them!

  • Review 65 (2023-12-07 - Rating: 5)

    My hot water heater needed to be replaced. Lisa in the office was amazing. She scheduled my appointment quickly and was a pleasure to work with. Jeremy and Kenny showed up at the time they were scheduled. They were both friendly and professional. I was very pleased with the quality of their work and the price was reasonable. I would definitely use this company again in the future!

  • Review 66 (2024-03-14 - Rating: 5)

    It is always a pleasure working with Fagundes. I have employed the company, for a variety of services; however, today, I needed a plumber to address an issue with a backed-up toilet. Steve arrived promptly at 11 A.M, the time quoted, and was kind enough to remember having done work, for our household, previously. As always, Steve was affable and efficient. He, also, went the extra mile by agreeing to look into another small plumbing issue we had questions about, and advised us on the follow-up process. Additionally, he saved me a heap of pain by emptying our very full and unwieldy ShopVac! I highly-recommend Steve, and Fagundes overall. The company is honest, with fair pricing, and employs those who are not only well-trained, in their respective trades, but have amazing interpersonal skills to boot!

  • Review 67 (2024-12-21 - Rating: 5)

    This is for Jeremy who came by to our house today to do maintenance of our 2 furnaces. He is great. Very professional and knowledgeable and answers all of my questions and you feel he cares very much and pays attention to your concerns. I would definitely recommend him. Thanks

  • Review 68 (2024-03-12 - Rating: 5)

    Jeremy & Andreas did a great job repairing my shower. They were so neat, you wont even know they were there. They were on time, very polite & kept me informed with the ongoing progress. Jeremy also reminded me to use a coupon!

  • Review 69 (2024-05-07 - Rating: 5)

    On time, clean cut tech, great personality, respectful of my home. I felt assured that this young guy knows what he is doing. My furnace is only one year old, but the AC is 10years. I will definitely call should I need service on either unit. Very satisfied. My techā€™s name is Myles.

  • Review 70 (2024-07-25 - Rating: 5)

    Fagundes is a great choice for plumbing and heating needs. They are on time and always explain what they are doing and what the costs will be. Highly recommended.

  • Review 71 (2024-02-23 - Rating: 5)

    The plumber James Harvey who visited me was very skilled and knowledgeable. He did a thorough inspection of all the plumbing and pointed out potential issues he found in the checklist. He also did a water tank flushishng operation. He has good communication skills and was courteous in his conversation. Overall his visit was a very good value for me.

  • Review 72 (2024-03-13 - Rating: 5)

    Jeremy and Noah went above and beyond!!!They replaced two bathroom faucets, and the valves under both sinks, flushed our water heater, and did a complete and thorough inspection of our plumbing.Not only do they do great work, but they are extremely professional, knowledgeable, polite, and friendly, and left our bathroom cleaner than when they arrived!!!This was an exceptional experience!!!

  • Review 73 (2024-04-19 - Rating: 5)

    Ive been using A. Fagundes for years. Recently the performed a Mitsubishi heat pump installation. Their quote was the most competitive, and they were very responsive to questions. The technician Ryan Fuller was professional, installation went smoothly, and I was happy with their service.

  • Review 74 (2024-09-09 - Rating: 5)

    Miles was the best technician Iā€™ve had! He explained everything he was going to do and what I needed as well as answered my questions clearly.

  • Review 75 (2023-11-28 - Rating: 5)

    A. Fagundes has been taking care of our homeā€™s plumbing, heating and A/C for the past 7 years. Always great quality service, easy scheduling, technicians are respectful and leave everything clean. They take the time to teach me and my husband with the newer technologies that make our home more efficient. Al, the owner is very generous as he gives a lot to the community via the help a neighbor program and by donations to church and cultural groups in Lowell.

  • Review 76 (2024-11-11 - Rating: 5)

    The guys were great and efficient. Signed up for the service contract, they are my go to company!

  • Review 77 (2024-10-29 - Rating: 5)

    Yearly service went without a hitch. They arrived early and did a thorough job.

  • Review 78 (2024-03-14 - Rating: 5)

    Andreas and Jeremy came to install a laundry hookup. They were very professional, punctual and did great work. This was my first time using Fagundes Plumbing but I will definitely be using them again. Highly recommend.

  • Review 79 (2024-04-11 - Rating: 5)

    We have been working with A. Fagundes Plumbing for three years now. They have done a great job on the three bathroom projects, a kitchen project fixed the plumbing on our wet bar. Sonith Sou has been the technician on 4 of the 5 projects. He is great to work with. In every case, A.Fagundes arrived at the scheduled time. They took a moment to go over the work that would be done. Sonora and Sami do quality work. Everything is cleaned up and looks great when they leave. I recommend A.Fagundes for my plumbing and heating projects.

  • Review 80 (2024-01-20 - Rating: 5)

    My heat stop working very late last night in this freezing weather. I left them a message through the answering service and this morning I got a call from them 2min after they opened to schedule a appointment for the same day! Very professional company who taking care of their customers!!!The technician James Harvey was very knowledgeable, patient and professional! He also did his best ,not to make me late to finish my work day!Thank you guys for the quick response and the job well done!!!

  • Review 81 (2024-08-02 - Rating: 5)

    We had a AC not cooling issue and Fagundes heating and plumbing folks took care of it in a timely manner. I recommend them.

  • Review 82 (2024-09-24 - Rating: 5)

    Been a customer for two years. I use this firm to service my boiler and water heater. Technician (brian) was terrific....knew what he was doing and pointed out a couple of issues to me....very patient and ran test on the units after reconditioning....The tech made me think I made the right decision to go with Fagundes on a maintenance contract....So far so goodBob

  • Review 83 (2023-12-15 - Rating: 5)

    Long time customer here and if I could give them more than 5 stars I would. Jeremy came out a week ago to do some repairs for us and was fantastic! He was thorough, explained everything to me, and was so nice!! I highly recommend them!!

  • Review 84 (2024-04-23 - Rating: 5)

    Miles was the technician and he was great. Super friendly and polite gentleman. He explained what he was going to do, then did the job, and then explained the results and any issues or future potential concerns. Thanks for the HVAC service.

  • Review 85 (2024-04-19 - Rating: 5)

    We have now used Fagundes Plumbing and Heating to install mini-splits at two different residences. We have also used them for all of our general HVAC and plumbing needs for the last five years. They always send out professional, friendly, and patient guys to work on our projects. They are considerate of our living space around their work areas, and they wear booties, and put down drop cloths to make sure that they do not leave a mess behind when they leave. They take extra time to make sure that everything has been explained to us so that we understand what they did before they leave. They have come out on emergency calls in the middle of the night, on Thanksgiving weekend, and on other holidays, even though we havent had a service contract with them. They are responsive, considerate, and when they say they will be there, they are there. I rely on them, and know that if they say they will figure out a problem, that they will in fact figure out the problem. We have worked with the owner, Al Fagundes, who has always made sure that we know we can reach him directly if we need to. We have had excellent service from Brian Harrington, Nick Conner, Conner Nickerson, the various Sammys (I think there were three of them- all wonderful), Susana, John Fagundes, and so many others. I have tried other plumbers/HVAC companies, and none have ever come through as consistently or effectively as Fagundes Plumbing and Heating. We are customers for life.

  • Review 86 (2023-10-12 - Rating: 5)

    Jeremy just came out to fix one thing (a clogged drain) and ended up fixing all three of the plumbing issues Id been having in the same appointment! He was great and explained everything very clearly. There was a bit of a snafu with the scheduling, but their team fixed it quickly. Everyone I dealt with was fantastic and Im SO glad I now I have a go-to plumbing company! Ill *definitely* be recommending them to friends in the area.

  • Review 87 (2023-08-22 - Rating: 5)

    Easy to make appointments (and typically within a couple days), always on time or early, very kind and professional, always take time to answer any questions. We had our central a/c unit evaluated/cleaned this spring and our furnace just yesterday: both times the technician found minor repairs needed that he explained to me and was able to complete the same day! My husband and I highly recommend this company, we have been working with Fagundes for years now and have been very satisfied with every single encounter!

  • Review 88 (2023-10-12 - Rating: 5)

    Jeremy at A Fagundes just left my house. I have been putting this job off long enough and he didnā€™t make it seem so bad. He called to confirm what time he would be here which was helpful because we had some lawn services today and it was a madhouse. He was friendly, polite, informative, and did I say polite?!? All in all it was a pleasure. We have more to do and will be calling again for sure.

  • Review 89 (2024-04-11 - Rating: 5)

    Ive used A. Fagundes for annual maintenance for several years now as well as a full boiler replacement, chimney liner and plumbing help. Great team of people. Always happy to work with them.

  • Review 90 (2023-09-11 - Rating: 5)

    The guys that came today did a great job. They came to clean the boiler. They were professional and quick and even let me know about a program to help save some money on the next boiler call. No complaints, and great customer service. Was very happy with the service call today. Highly recommend Al Fagundes for any future heating and cooling needs.

  • Review 91 (2024-02-16 - Rating: 5)

    Fagundes plumbing and heating is an excellent company to do business with. I just had them repair a mini split AC unit and they did an excellent job. I also run a small construction business and I have had them do many jobs for my customers. I would highly recommend them and use them on my own personal work. Thanks.

  • Review 92 (2023-09-01 - Rating: 5)

    I hired Fagundes Plumbing & Heating to install a shower and all new modern shower fixtures and they didnā€™t disappoint. I got a quote ASAP from John and they got me right on the schedule. For the actual work, Jeremy did an awesome job he made sure it was done properly and very nicely and at the customized heights and locations I wanted everything, explained how to use it, and stayed later to check my water pressure and explain how that affected everything. Definitely doing business with them again.

  • Review 93 (2023-08-31 - Rating: 5)

    Good benefits being in a service plan with A. Fagundes Plumbing and Heating. I had an issue with my tankless water heater and they were able to come the next day to investigate the problem (for free, since I am on a plan). After immediate diagnosis, I was scheduled for a repair (which was costing me 10% less as a plan member) the following next day. Better still, the problem had gone away, and we agreed to hold on the repair. The technician had no problem, even after coming back to my house, canceling the work order. He was professional and kind and informative throughout. Very easy working with this company because of their responsiveness and looking out for my best interests.

  • Review 94 (2023-07-17 - Rating: 5)

    Our AC unit stopped working and our usual plumbing company, now former plumbing company, gave us a date three weeks out. Our son had recommended A Fagundes as they had used them numerous times, and they were able to get here just a few days after we called. They were great, on time, professional, clearly explained what they were going to do to assess the issue, then clearly explained the problem and what the costs would be. The prices was fair and they resolved the issue quickly. We will call them again if we ever need plumbing services in the future. Highly recommend!

  • Review 95 (2024-04-15 - Rating: 5)

    Jeremy arrived on time and gave me a quick quote on a plumbing problem. He informed me what repairs would be needed and kept me updated along the way. Very professional, courteous and efficient.

  • Review 96 (2024-02-23 - Rating: 5)

    In a few words, quick, efficient, and friendly. We didnt end up going for a heat pump water heater due to our budget but from their service replacing our current electric one, I would trust them if youre looking to upgrade.

  • Review 97 (2024-09-26 - Rating: 5)

    Miles was very professional as well as your business. I had a time frame for my service and was notified when the technician was on his way. I am very happy with the service I have received.

  • Review 98 (2023-04-27 - Rating: 5)

    This company is absolutely phenomenal! I placed a call for a tech to come diagnose a broken electric tankless water heater. The tech Rob arrived within an hour and told me exactly what he could do and provided us a very reasonable quote. We proceeded to schedule the service and had the repairs done just 2 days later by Connor and Brian who went above and beyond what we were expecting. Plus they beat out the price of the other companies I contacted by nearly 5k. I will definitely be using them again and I highly recommend you give them a call.

  • Review 99 (2024-12-23 - Rating: 5)

    Excellent communication during non-working hours regarding no heat call. Friendly and prompt service support for the issue. Excellent.

  • Review 100 (2024-07-19 - Rating: 5)

    Miles was at my house this week to repair mini-splits. He was very professional and went above and beyond in caring for our home.

  • Review 101 (2023-05-05 - Rating: 5)

    I recently had the pleasure of having Jorge Baiz from A. Fagundes perform our annual maintenance. I am extremely impressed with his work and professionalism. He meticulously completed all the tasks outlined in the invoice and patiently addressed all my concerns, providing detailed explanations.Jorge went above and beyond, identifying issues that arose while inspecting the heating system and making sure the boiler was functioning optimally. His expertise was also evident as he checked our condenser and three mini-split units, tuning them up with precision. Jorge even took the time to fix the carrier fluid cover outside our house using a ladder.Not only did Jorge excel in his technical work, but he was also very personable and kind. Jorge is a true professional who upholds high ethical standards, ensuring that all customer needs are met while embodying the company culture in his interactions. I wholeheartedly recommend working with Jorge, and I believe he is a valuable asset to the A. Fagundes team.

  • Review 102 (2024-03-28 - Rating: 5)

    Jeremy provided exemplary service. He was extremely insightful and exhibited a tremendous amount of experience. I appreciated his down to earth attitude as well as his efficient work. Thank you

  • Review 103 (2024-02-02 - Rating: 5)

    We had a surprise gas leak and our dispatch service provider SHY was so helpful, attentive to details, and kept us in the loop as help was on the way. It was a very stressful Friday afternoon but Shy made all the difference! Weve been AFH&P customers for 10 years and were thrilled that Shy has joined the team šŸ˜„

  • Review 104 (2024-02-29 - Rating: 5)

    From scheduling an apt, estimate, all the way to completion of work, 5 star service. Jeremy & Sonith were the techs that repaired the plumbing in our upstairs bath and did a great job, and left my house spotless. Thank you!

  • Review 105 (2023-11-28 - Rating: 5)

    Steve did a really nice job. Arrived early. Explained the issue clearly and completed the replacement before I had to jump on my first work call of the day. :) Very good, professional experience.

  • Review 106 (2024-04-13 - Rating: 5)

    Brett and Nicholas installed my new Heat Pump mini split system. They did a great job! Nick - Field Supervisor stopped by to go over the installation details and to answer any questions we had. Technicians are very professional and knowledgeable. If anyone is looking for quality, trustworthy and reliable HVAC Company. I highly recommended A.Fagundes Plumbing & Heating.

  • Review 107 (2024-01-12 - Rating: 4)

    Good installation experience, with just one minor hiccup, which was fixed in a short time (after a missing part arrived). When the heat pump powered down after a storm, while we were on vacation, Fagundes quickly sent a technician out to reset the unit, so that the A/C was working again!

  • Review 108 (2023-01-23 - Rating: 5)

    We have used Fagundes for a half bath install in our basement and also recently to fix our broken AC unit. They are excellent: punctual, professional, communicative, and patient. They explain everything to you to make sure all questions are answered. Their work is neat and top notchPaul D performed the diagnostic on our AC units and immediately found the problem. Then he installed the fix and was very professional throughout explaining everything every step of the way. Heā€™s an excellent technician and we feel so grateful that he was able to support us and our home todayJames performed maintenance on our furnace units and was excellent: punctual, communicative, and helped explain everything so that we could understand all the maintenance that was doneWe just had our basement wet bar installed. Jeremy came out to complete the final finish. Just like the other techs whoā€™ve been to our home: he was communicative and super respectful. We have been working closely with Susan who has been Coordinating this project from start to finish. She has been so helpful and kind to help us schedule and complete the project.Highly recommend Fagundes

  • Review 109 (2023-08-31 - Rating: 5)

    Jeremy is very professional and kind and has an excellent knowledge of his profession. He just finished installing the new water heater in my basement. He has such a great work ethic and honest recommendations! Thanks, Jeremy, for the excellent job today.

  • Review 110 (2024-03-12 - Rating: 5)

    Steve was prompt and professional. He provided details of the work to be done and pricing , and performed the work efficiently. He also reviewed and provided an estimate for a future project. He was great to deal with.

  • Review 111 (2024-12-26 - Rating: 5)

    This was a yearly maintenance for my Navien Hot Water Heater and Bryan was awesome. He answered all of my questions. Highly recommend.

  • Review 112 (2023-10-03 - Rating: 5)

    My entire adult life Ive done the Lions share of my own plumbing work, but once we got one of these new combination heat and hot water spaceships, I just decided Im too old for such nonsense. The whole team at Fagundes are great, top to bottom. They are as responsive as you can get these days, do quality work, and their rates are perfectly reasonable. I have a maintenance agreement with them for that very reason, the only one Ive got for anything, and I just recommend them in general.

  • Review 113 (2024-04-03 - Rating: 5)

    Super responsive, quick to come on-site, and made the repair process easy. Jeremy was great, very communicative and considerate of my cat dashing around the house!

  • Review 114 (2022-11-19 - Rating: 5)

    Ryan rocked it! Weve used A. Fagundes Plumbing for the last few years and continue to be very happy with the service. This last job was installing a whole house Mini-Split system. A single outdoor unit, a valve box and three indoor units. John Fagundes worked with us to design the installation, listening to our concerns and questions and recommending and designing a great system. Ryan, and the crew, were on time, very organized and also very particular on how the installation went. Ryan also communicated with us as things progressed and went the extra mile to make sure we were happy. When finished, you wouldnt have known they were here, the house was left that clean. Finally, the office staff has been very responsive and helpful with the paperwork for the MassSave program, saving us time and effort. A first rate experience all around.

  • Review 115 (2024-09-19 - Rating: 5)

    My water heater busted the night before and I called the first thing in the morning as a new customer. They arranged an appointment for me for the same day and arrived early as expected. The service technician was very professional and provided quotes for different options. We picked the option with same day replacement and they completed the job with excellent quality and workmanship. I am looking forward to continuing using their service for my HAVC and plumbing needs down the road.

  • Review 116 (2023-09-29 - Rating: 5)

    A. Fagundes went above and beyond to try to accommodate my requests. Not only were they helpful, but they were friendly, funny and an actual pleasure to talk to. The Tech they sent was on time, courteous, knowledgeable, professional and honest. I would HIGHLY recommend A. Fugundes for any plumbing or heating need! Two thumbs up!!

  • Review 117 (2022-12-09 - Rating: 5)

    I called A. Fagundes when a bizarre vegetable odor started filling our home when we ran the heater. Billy picked up my call and not only helped me detail the problem thoroughly but he was a darn pleasure on the phone. I mean my house smells and Billy had me laughing on the phone. Already a win in my book.I booked a technician for a few days later and Paul D. and Matt showed up right on time and ready to figure out our heat stench problem. I even got a text when they were on the way. They were super professional, thorough and listened patiently as I asked questions and detailed our issue. They found some small and some profound issues which they addressed and already made a big change.It was a stellar experience starting from my initial call to the moment Paul and Matt waved goodbye and that INCLUDES when I paid my bill. It was reasonable and we havent had any broccoli or asparagus smells creeping through the house. I cannot sing their praises enough! Thank you so very much! I highly recommend their services.

  • Review 118 (2022-07-13 - Rating: 5)

    Paul was excellent! Arrived right on time, kept me informed every step of the way, transparent about pricing and took extra steps to go above and beyond. Friendly and professional, kept a clean work space, easy to work with. Setting up the appointment was easy, too and I received great text and email communication with confirmation, reminders and when Paul was on his way. Would definitely use again!

  • Review 119 (2023-07-12 - Rating: 5)

    Ed showed up promptly and had my A/C fixed and in working order in a timely manner. I appreciated the time he took to explain what went wrong and showed me how the system works. Iā€™ve used Fagundes a few times and always happy with the service and professionalism from the front office to the technicians !

  • Review 120 (2024-06-12 - Rating: 5)

    Professional, fast, and punctual. Robert Fereshetian and Kenny fixed the outside spigot in an hour. Cost about $376 to remove the old spigot, install a frostfree spigot. You pay for quality, I guess. Will definitely work with them again.Update: The same spigot line blew up again, even though it was insulated, inside the house, within a year... However, Al from Fagundes reached out and arranged to have the spigot fixed. Very happy with their service and with Steve Dudley, their expert plumber... Will use Fagundes for all my plumbing needs...

  • Review 121 (2024-10-17 - Rating: 5)

    On time professionals work was done correctly and quickly tech was transparent.Again on time good work

  • Review 122 (2024-04-08 - Rating: 5)

    They were here right at 9:00 am. They finished at 1:pm. They did an excellent job and cleaned up everything after they were finished. They were very nice and polite. I would use and recommend them again.

  • Review 123 (2024-10-17 - Rating: 5)

    Fixed my heating problem so quickly and efficiently.Thank you for doing such a Great job!!!

  • Review 124 (2022-07-21 - Rating: 5)

    Sonith and Noah came out to fix my hose spigot. They were quick, efficient, professional, and polite.I called the company and had an appointment for the next morning - phenomenal! - the plumbers/technicians arrived at the very start of the window I was given, and I received a text message warning me - so professional.I truly appreciate that they send out emails with the confirmation of the appointment and including a picture of the employee you should expect.I also appreciate the flexibility of the crew to adapt to a more difficult problem than expected.

  • Review 125 (2024-08-25 - Rating: 5)

    We had Mike come out to trouble shoot a water leak, he found it right away and got it repaired quickly and for a fair price, and left the area cleaner than it was before!

  • Review 126 (2023-04-08 - Rating: 5)

    Needed a stove exhaust flue repaired to pass an inspection. Called and they had a tech on site within 30 minutes. Simply amazing. Ive used before for furnace cleaning, and these guys are amazing. Unheard of service level these days!

  • Review 127 (2024-06-11 - Rating: 5)

    James showed up on time and went right to work. he is friendly, professional and knowledgeable. James answered all our questions. We look forward to his visits semi-annually for maintenance on our systems. We have great peace of mind knowing that James is taking great care of HVAC.

  • Review 128 (2024-06-14 - Rating: 5)

    Al and his team of pros installed a new natural gas combi system at my home and I could not be happier with the results. Every detail was coordinated perfectly, from removal of old tank and boiler, to trouble shooting existing issues with the hvac system, to the installation of a system that looks like fine art. The staff (Dominic and Sam in particular) were VERY knowledgeable overall and specifically worked together flawlessly to provide us a hassle free experience at a reasonable rate. I highly recommend Al Fagundes and his team of service pros! -Mark2024 Update- A Fagundes continues to provide exceptional service maintaining the combi system on a regular basis (highly recommend the annual service plans) and repair/ replace components of the system when required. Excellent techs and top notch customer service.

  • Review 129 (2024-06-11 - Rating: 5)

    My experience with their HVAC service was excellent. My tech, ED, was very knowledgeable and super helpful. I highly recommend them.

  • Review 130 (2024-03-05 - Rating: 5)

    They have sent Rob to my house a couple of times now. He came a little early today which was OK by me. I showed him what needed to be done. He took me through the estimate of the work. He completed everything based on what he explain he would do. I recommend them. The owner is a great guy and I will use them for all my plumbing needs

  • Review 131 (2024-04-11 - Rating: 5)

    Very good visit from Fagundes to perform the remediation on my mini split systems. Timely arrival, and they completed the job earlier than expected. Very satisfied

  • Review 132 (2024-12-05 - Rating: 5)

    Extremely professional service! Will use again for plumbing/heating needs.

  • Review 133 (2023-05-07 - Rating: 5)

    Jeremy, a plumber for A Fagundes, was excellent. In fact, all my dealings with this company has been very respectful, professional and they have provided true solutions. Very grateful to have found and use their plumbing and heating, AC services.

  • Review 134 (2023-08-24 - Rating: 5)

    Jorge was my technician and he cleared his schedule to help me troubleshoot my problems, knowing the issues were affecting my day to day life. He arrived on time and was working hard the entire time. I would highly recommend asking for Jorge if he is available. He is trained in HVAC and plumbing so was able to do both for me.

  • Review 135 (2023-03-17 - Rating: 4)

    Well, it was actually the well pump, it developed a little leak, the area had a couple inches of water. It leaked on and off before, but this time it was a gentle spritz and time to fix it. I shut the water off, released the pressure and just waited a few days, and they were the first to respond. The pipes were over 20 years old, so it was time. The two younger kids showed up, had it figured out, had to buy the whole assembly of pipes which includes the drain valve, pressure regulator, another valve and whatever else came with it. The whole tank was removed, set aside while they works on it, I asked and they and the gave me a chance to clean the tank with bleach as long as it was out. Parts were perhaps $350, it was about $1100 in total. I can do stuff, I installed some plumbing, sinks, bathroom, shower and stuff but needed this done fast and right.Good job, looks like new, hasnt leaked again (it better not) but the warranty is just 60 days. Better last longer!!

  • Review 136 (2022-11-02 - Rating: 5)

    Heat pump installation / converted oil to natural gas for ac and heat. From the initial call when our ac went out, they were professional, honest and well versed on helping us decide what was best for our home to make a major change converting to a heat pump. Always truthful about the timeline and expense. We interacted with the sales team, repair, office and technicians- could not have been a better experience. Always on time at our home, left the work area so clean, and I barley knew they were there. This is the best experience I have had with ANY home service and would recommend them for any service they offer.

  • Review 137 (2024-03-14 - Rating: 5)

    Jeremy & Andreas came first thing as scheduled to redo plumbing for a washer hookup. Courteous, professional, quality work. Would highly recommend.

  • Review 138 (2024-04-12 - Rating: 5)

    Tech arrIve on time, was very helpful and completed the work quickly without complication. I have used A. Fagundes in the past and highly recommend them to anyone who needs plumbing and heating services

  • Review 139 (2024-07-05 - Rating: 5)

    Sonith Sou was very professional and friendly. He told me everything that he was going to do. The apprentice Jorge was also very polite. They did a great job and cleaned up after themselves.

  • Review 140 (2022-06-27 - Rating: 5)

    Excellent service, great installers including the inspector: knowledgeable, efficient, considerate/polite! The equipment is top-notch and the mini-split AC/Heat pump system works wonderfully. Thanks to Sam and his team for such a wonderful and smooth installation and to Nick for such an informative and helpful inspection. Both were very polite and top-notch professionals!

  • Review 141 (2024-02-06 - Rating: 5)

    The technician that came out to clean my boiler was great! I needed someone who was trained in Viesmann boilers and he knew exactly what to do. As always, happy with Fagunes Plumbing.

  • Review 142 (2024-04-12 - Rating: 5)

    Really amazing!! Miles came out right away and repaired multiple complex issues quickly and professionally. He also explained everything in detail in a way that helped me understand the problems. Thank you Miles!!

  • Review 143 (2021-03-15 - Rating: 5)

    Working with Fagundes Plumbing and Heating has been a very enjoyable experience. Right from the beginning, during the quotation process through the installation of our new boiler and hot water heater everyone has been responsive and extremely professional. Al took the time to explain our different options and why he suggested each. Susana kept us informed of what would happen every step of the way. The technicians that came were friendly, professional and knowledgeable. They cleaned up each day and explained the workings of our new systems. I would strongly recommend this company

  • Review 144 (2022-08-03 - Rating: 5)

    The company was extremely responsive with all my needs, all done on time and without any problems.Also completed tricky project with relocating washer and dryer - needed several different people to make their part of the work - all was perfectly handled for me.Pleasure to work with! Will use their services next time for sure.If you wish the work to be done ā€œnow and for time to lastā€ without waiting for hours, days or even weeks.. try Fagundes.

  • Review 145 (2024-01-12 - Rating: 5)

    I had some major issues with my boiler. It was not working properly and I went back and forth with several people from the company to solve the problem. They were very helpful when the part was not coming in. When I decided to have the new boiler installed, it was done the next day!!A steam pipe let go in all of this and they were awesome in getting it fixed right away.Even when I was grouchy, they were professional .I can not say enough good about company. Great service and great people. Highly recommend them!!

  • Review 146 (2022-07-23 - Rating: 5)

    I got the units installed 12 days ahead of schedule. The installation crew are professional, very nice and friendly. They wore masks and shoe covers when theyre in my house. They work through lunch time until the work is done. When the job is completed, they clean up and vacuum my floor too. Well done guys!

  • Review 147 (2024-07-08 - Rating: 5)

    Great service! friendly staff! great communication. recommend 5 stars with Fagundes Plumbing!

  • Review 148 (2024-02-29 - Rating: 5)

    Great company, very knowledgeable group of workers. We had a new heating system installed and have had no issues with it. They even did a complementary service on it today. I would highly recommend them

  • Review 149 (2021-05-17 - Rating: 5)

    John Fagundes has been my plumber for years and doing an excellent job. He recently joined forces with his brother and Im very pleased to see that the level of service continues to be top notch. The technician Robert Fereshetian and his assistant came to do the work promptly a day after John assessed our needs. All parties were great. We highly recommend. For reference, we have 100+year old colonial home.Updated 05/15/21. Had Rob come back to do some additional work and repairs. Always a pleasure to have him. Jovial guy with lots of experience and knowledge.

  • Review 150 (2021-08-09 - Rating: 5)

    Charley and Chad did a great job Installing the system. They communicated with us from start to finish on the progress of the installation.The guys did a great job cleaning up daily as well. We are very pleased with the professional installation they provided. Overall the Fagundes team was excellent to work with and I would not hesitate to call them for any work in the future.

  • Review 151 (2023-10-25 - Rating: 5)

    Very old stove/heater combo failed. Fagundes Plumbing came as scheduled and on time. Service was thorough and professional. Unfortunately, part needed is unlikely to be available. I do appreciate ghe prompt and courteous service.

  • Review 152 (2022-09-16 - Rating: 5)

    Installation of a new Mini Split system. Employees were all very knowledgeable and professional. Took great care to protect everything around while working. Were are very satisfied of all the work they have done at out house from simple plumbing to new furnace setup install. Highly recommend.

  • Review 153 (2022-09-15 - Rating: 5)

    At first, I was reluctant to pay $100 to have someone to look at my furnace but it was well worth it. Paul was very thorough and professional about the whole problem. I had other companies looking at my furnace and nobody could tell me what was wrong. Paul found it right away and did a whole inspection of it. He was very nice, knowledgeable and respectful of my house (he wore booties over his shoes and cleaned after himself). He was also on time and called before heading to my house, which I really appreciated. In all, a very good experience and one less headache

  • Review 154 (2024-05-13 - Rating: 5)

    Never a bad experience with these guys. They did our tankless heat/hot water boiler, and we love it. The program for maintenance is convenient, too!

  • Review 155 (2022-01-14 - Rating: 5)

    They were excellent. I called them on a Thursday after other plumbers couldnt get the parts I needed. They tentatively scheduled me for Monday, but said they might be able to squeeze me in the next day, Friday. Sure enough, I got a call Friday and they showed up in the afternoon. The job took about an hour or so, and we got hot water back. To cap it all off, after they had left, I had an additional question about my faucet, so I went out to their truck to ask them, and both guys came right back in, looked at the faucet, and answered my question. They were polite and professional. The price was reasonable. I would recommend A. Fagundes to anyone who asks me. The next time I need a plumber, theyll be first on the list.

  • Review 156 (2022-08-07 - Rating: 5)

    Very professional and personable.Tammy was fantastic and personable helping to set up an appt. Peter was great with coming out and giving us a quote on our unit and explaining everything to us. When he realized that another company we used never opened or diagnosed the problem he was able to connect us to the service side of their company. Jason was very quick to call and set up an appt to help diagnose the problem with our ac unit.

  • Review 157 (2022-11-19 - Rating: 5)

    The workers very professional and punctual. The work was excellent replaced 2 water heaters and boiler. On time every day, all work look very nice and professional. Even cleaned up any mess, and took time to explain what was needed to maintain. Would call the again and would recommend them.

  • Review 158 (2014-09-30 - Rating: 5)

    Al and his team are great! From the first time I met Al through his follow-up phone calls after the installation to see how the system was running, he was nothing less than professional. Further, the members of his team I did meet (Danielle, Nick, Danny and Sam) reflected his professional ideals.The job I hired Al & Co. to do was a big oneā€”a new gas furnace, A/C compressor and all new duct work were installed in my Lowell Highlands home. Al provided a very competitive estimate, which he stuck to, helped me to apply for and receive Mass Save incentives, and finished the job about 1.5 days ahead of schedule. While his crew members were there, they showed up on time, were very respectful of the house and tried to be as neat and clean as possible and were efficient. When they were finished, the basement looked cleaner than it had when they started and the installation looked neatly and professionally done. As a thanks, I offered to buy them all lunchā€”they refused, but eventually, I got my way :-)All in all, I was very happy with the Fagundes Plumbing and Heating experience from initial phone call setting up the meeting for a quote, all the way to when the system was installed. I did select Alā€™s Maytag line and have been very happy thus far. It looks like robust equipment and kept the house cool all summerā€”the system is amazingly quiet, I did not even realize the compressor was running at first! I have no doubt it will perform well in the winter and cut the heating costs from the gigantic ā€˜octopusā€™ furnace I previously had.I would do business with them again for sure, and have volunteered to be one of their referencesā€”that is how much I believe in their level of professionalism and quality of their work and the products they install. Thank you to Al and team!

  • Review 159 (2021-09-18 - Rating: 5)

    Ive used Fagundes Plumbing for a number of small repairs and larger projects over the past 3 years. Recently, I replaced a ~20yr old AC with a new Bosch AC/Heat Pump. Nick and Kimani who performed the install were amazing! Their work was quick, clean, and expertly performed. Not surprising, but much appreciated. The teams from Fagundes have always been top notch. Service has always been more responsive than any other provider I have found in the region, and extremely thorough.

  • Review 160 (2022-10-25 - Rating: 5)

    James came to service our furnace for the season. He was incredibly professional and helpful, and did an excellent thorough job. He answered all of our questions as this house is new to us, and even put up a little sticker for us to identify the zones. He also fixed one of the thermostats. Setting the appointment was easy. Definitely recommend.

  • Review 161 (2021-04-16 - Rating: 5)

    A. Fagundes was very responsive and professional. I had a new dryer that needed installation plus, since we were having plumbers over, they took care of a leak and another small issue while they were there. They were very easy to schedule and when they were in our home, my wife commented on how they treated our home like it was their home. I HIGHLY recommend them for all your plumbing and heating needs.

  • Review 162 (2022-01-27 - Rating: 5)

    They were very quick to respond, Steve and Conner did an excellent job and were very friendly, courteous and polite! I would definitely consider using them again in the future. They left the area clean and made sure everything was working properly before they left. I would also recommend them to anyone thinking of an installation or repair requiring a plumber.

  • Review 163 (2024-06-11 - Rating: 5)

    Jorge was extremely professional but also friendly. He accomplished the yearly maintenance of all 4 of our mini split units in a timely manner and left the work area clean and neat.

  • Review 164 (2023-07-03 - Rating: 5)

    A. Fagundes installed my heat pump system to replace an old gas/AC that was failing as well as several smaller jobs for plumbing and heating. The service, quality, and professionalism they exhibit each time they have come to do work has been outstanding and I recommend them to anyone needing work done.

  • Review 165 (2019-10-01 - Rating: 5)

    I ended up purchasing a package and both times Andreas has come out for the service he was great. He is thorough, professional and prompt. Iā€™ve spoken with Danielle a couple of times as well as other representatives on the phone and the service is and has been top notch. Keep up the great work! Signed one happy customer!

  • Review 166 (2021-11-14 - Rating: 5)

    We used Fagundes for a major project to replace the entire heating system and add cooling for our large older house. Al was by far the most responsive and attentive of the contractors we talked with while planning the project. Sam, Sammy, and their team did excellent work, were polite, neat, and thorough during the actual installation. They were working in our house for about five weeks and did an excellent job minimizing disruption. We are also really pleased with the quality of the heat from the new system now that it is up and running. They are not the least expensive company, but are an excellent value. The quality of the materials and work justifies paying a bit more than some competitors. The office manager was also really easy to work with on billing and payment as we balanced using a MassSAVE loan for part of the project.

  • Review 167 (2021-03-18 - Rating: 5)

    Great new heating system; A Team You Can Depend OnFagundes installed a new, hot water baseboard heating system to replace our old radiant floor heat.First Al came over to talk with us about what we wanted and to plan the design of the new system. He answered all our questions, came up with a plan we liked, and told us what to expect.The team that did the install was friendly, polite, competent, and covid-sensitive. They answered all our questions and addressed our concerns and explained what they were doing and how it would work. They showed up on time and cleaned up after themselves every day.They did exactly what we agreed upon for the price we agreed upon - no hidden or unexpected charges or fees.Being a new system there were a few wrinkles that needed to be addressed - each time we called, we reached a person who listened to our description of the issue and arranged for a technician to come over and fix it. Phone calls were returned and issues were resolved quickly.We are very satisfied with the results and with everyone we spoke with - the entire team was a pleasure to work with - the phone staff, Al, and the technicians. It is a GREAT team.We feel very secure that if something comes up, they will be there to help and wont leave us hanging. We would absolutely hire Fagundes again and highly recommend them.Thank you all so much@

  • Review 168 (2024-10-09 - Rating: 5)

    From the sales process with John Fagundes to Ed the installation technician, they both did an excellent job explaining the options that worked best for our project, along with Ed taking the time to explain some of the technical details during the install. We are very happy and definitely plan to work with them again!

  • Review 169 (2024-09-19 - Rating: 5)

    The whole team was professional and provided high quality work on schedule. We have been using this company for 15 years now for various plumbing jobs.

  • Review 170 (2022-07-19 - Rating: 5)

    Excellent company to work with. They have done work in our house before, but this was a big job and I was nervous. They replace our entire AC system and we couldnt be happier. Everything went as planned and as they explained it step by step. Susana, John F, Sam S. Nick C.( the electrician, sorry forgot his name) were a pleasure to work with. Very professional and friendly. Even took time to play with our dog Brady. Thank you from Kelly Bernardo and Family :)

  • Review 171 (2024-04-13 - Rating: 5)

    The team at Fagundes installed a new heat pump and gas furnace. They handled all the MassSave rebate details, stayed in constant communication, and completed the installation on time. We LOVE our new heat pump!

  • Review 172 (2024-07-16 - Rating: 5)

    I can not say enough about Fagundes plumbing. They are reliable, friendly technicians, and reasonable price.

  • Review 173 (2021-06-03 - Rating: 4)

    We had Al install new high efficiency furnace and air conditioning units in our house, this was a very large project and they were excellent. We had 6 different companies come through to give us estimates for the work we were asking for. Two of these companies never even called back to give us the estimate. Al had a complete and detailed estimate for me the next day. Not only was their price the best, they explained the differences in the various efficiency choices and did not try to upsell us. We ended up with a better product at a lower cost than what other companies had proposed. They even processed our HEAT loan paperwork and rebates for us making this whole process very easy. Kelly, the office manager, would always respond very quickly to any questions that we had. I am glad that we ended up going with these guys and would recommend them very highly to anyone looking for this type of work.

  • Review 174 (2024-10-26 - Rating: 5)

    Andreas was personable, professionally dressed, all his tools were well organized, no excess back and forth to the truck. My furnace needed one water valve which was in stock in the truck, and was replaced, he gave me a verbal update, the area around the furnace was cleaner than when he arrived, and I try to keep a clean basementYou have a great technician working for you, I would highly recommend him to anyone who needs serviceGeorge Tournas

  • Review 175 (2023-06-19 - Rating: 5)

    I am not sure why furnace installation isnt one of the services mentioned, however they installed a new furnace, worked diligently, respectfully answered any questions, and finished the job in the time given. Followup questions were and are being addressed in a timely manner. All of my consultation and work with the company has been professional and attentive.

  • Review 176 (2022-08-01 - Rating: 5)

    Andreas and his helper arrived early, and went right to work. He was here to do our annual maintenance. This is the second time Andreas has done this for us and is very efficient and cleans up the area. I would recommend Andreas and the A. Fagundes Plumbing and Heating to anyone who want fast and great work done to their home!

  • Review 177 (2022-08-09 - Rating: 5)

    The team from Fagundesbis awesome. They are all clean, well mannered, cheerful, and complete to a plan. They arrive with a plan and leave with a plan. We had to work in phases for a new bath rub installation. Great communication. Connor - a great technician. Humble. Sammy...led the team from believe. Happy with work. Would call them anytime for future work.

  • Review 178 (2022-04-06 - Rating: 5)

    A. Fagundes is a very nice company. I have use them in the past and will continue to use them, they are very professional and very patient with their customers. Steve D and his helper came out to install my hot water tank they were very pleasant and courteous and very informative. Thank you for helping me out once again.

  • Review 179 (2020-06-15 - Rating: 5)

    I got three estimates from local places to install an AC condenser and they were the least expensive. Peter came to my house for the free estimate and was really great explaining my options and gave me 3 options to pay. He gave me a quote onsite! The other 2 did not. They scheduled me quickly and installed everything in a timely manner. I did have an issue after the installation of not being able to use the Fan Only option but they quickly came out and fixed it at no charge to me. My house is nice and cold now. Do yourself a favor and give them a call. I highly recommend them!

  • Review 180 (2022-07-21 - Rating: 5)

    Had my heating system converted from oil to gas. Great experience with the A. Fagundes team. Sammy, Kameron and the electrician did a nice job. Susana and John were really responsive. Rob helped fill in with the inspection. Id recommend them anytime.

  • Review 181 (2024-01-27 - Rating: 5)

    Do appreciate Fagundes P&Hing. Service team is skilled, professional, and always friendly. Weve had Fagundes install and service our heating, AC, plumbing over many years now. Today heater quit. Jorge from Alā€™s team showed up within a few hours and had us warm again in a couple hours. Thank you.

  • Review 182 (2022-08-12 - Rating: 5)

    I needed an old A/C replaced. Al Fagundes provided me with multiple options and guidance on Masssave programs for rebates and loans. my 0% loan was approved within a couple of weeks and Mr. Fagundes company started the work within 48 hrs of calling them. Work was done in 48 Hours the whole crew was professional and excellent. Cannot say how happy I am with their work.

  • Review 183 (2021-05-06 - Rating: 5)

    We had Fagundes install a tankless water heater and central air conditioning. Their quote was by far the lowest price, and the work quality was incredible. They were on-time, neat, efficient, and professional. When we had a problem with our condenser after install they addressed it quickly with no additional cost to us. Highly recommend them!

  • Review 184 (2021-07-13 - Rating: 5)

    Our first experience with these guys was fantastic. They were the closest Mitsubishi Electric Diamond Elite rated business and they already had great reviews so we decided to give them a try. Nick and Kenny were punctual, professional, kept us in the loop about everything they found. Their proficiency with Mitsubishi Mini Split Units was clear to us. They did a thorough job and we will definitely be using A. Fagundes again!

  • Review 185 (2022-09-10 - Rating: 5)

    Steve arrived on time and was very knowledgeable! He was able to pin point the issue with my shower system and get it fixed when another company stated that it could not be fixed and opening up walls would be needed.Definitely will recommend A. Fagundes to friends and family.

  • Review 186 (2022-07-21 - Rating: 5)

    Cant say enough about Fagundes plumbing. During the hottest week of course my AC unit dies. Called them late afternoon, Eddie the scheduler was more than accommodating and was able to get a tech here the next morning. Ed was great and had it fixed in no time. Great customer service and great technical service. Will NEVER use another HVAC company!

  • Review 187 (2022-11-04 - Rating: 5)

    I called Fagundes due to a water leak and our tech, Conner is AMAZING. He was knowledgeable, upfront about everything and very pleasant to deal with. I was nervous about this plumbing issue and he helped ease the process. A leaky house is always a headache but I know Im in good hands!

  • Review 188 (2021-09-07 - Rating: 5)

    Rob was fantastic! Knowledgeable, efficient, friendly and helpful. They replaced our building sediment filter, unclogged a drain (as a courtesy to their customers, not something they normally do), checked all my traps, repaired a shower, and gave me quotes on four new water heaters, both traditional and on-demand. Great job, easy to talk with, no complaints!

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