P.D.R. Comfort Systems L.L.C.

Located in Twinsburg, Ohio

Address: 9931 Ridgewood Dr Unit#B, Twinsburg, OH 44087, United States

Phone: +1 330-998-5161

Rating: 4.7

Services

On-site services
Online estimates
Wheelchair-accessible car park
Wheelchair-accessible entrance
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-26 - Rating: 5)
Phil is responsive, on time and keeps you informed on what’s going on with the job. Highly recommend.

Review 2 (2023-06-03 - Rating: 5)
Phil has done work on several furnaces and an AC unit for our family. Each time we needed service, he was there when he said he would be, diagnosed and fixed the problem quickly and is very reasonable when it comes to price. Unlike other local companies, its obvious Phil is really trying to help you when he comes out. He knows what hes doing and he does it well. I would recommend Phil to anyone who needs their AC/furnace repaired or service.

Review 3 (2022-12-13 - Rating: 5)
Simply outstanding local company! Phil is extremely kinds and knowledgeable person, who came to help us without any delays, done his best to find and resolve the furnace issue very fast. I will sure recommend him to all of my friends and will use his service again (also I am sure after he have inspected the furnace it will not be needed any time soon :) )

Review 4 (2020-09-12 - Rating: 5)
I am 100% satisfied with P.D.R. Comforts services. I called up Phil (the P in P.D.R.) on a Saturday after trying and failing to fix a leaky tub faucet myself and to my surprise, he was here in 45 min with tools in-hand! He let me know what the problem was, what he was doing to fix it, and was extremely friendly, professional, and courteous the entire time.The fact the he was actually able to repair an old and leaky system rather than just telling me you need a new one was almost icing on the cake. At $85/hr + parts, I think it was an absolute steal to get my Saturday and my sanity back. Ill definitely be holding onto his card for future work!Thanks, Phil!P.S. In response to the couple of 1-star reviews on here, they need to understand that youre paying for an hour of general service for them just to show up, regardless of whether theyre ultimately able to assess and fix the problem. Just go into it knowing that itll at least cost $85 and they will probably be able to fix it for you, but if not, then you will have a better idea of what to do. No one likes paying for service calls just to get expert advice instead of a fix, but its necessary for professionals like Phil to stay in business.

Review 5 (2023-06-30 - Rating: 5)
Phil is very professional, honest, and he goes above and beyond to ensure the highest quality of work. Dont take a chance by going somewhere else-go with Phil!!I REALLY dont want anyone else touching my furnace or air conditioner other than him.Five stars for Phil!!

Review 6 (2015-12-03 - Rating: 5)
This review is long overdue, but better late than never. Last winter, my furnace was completely dead when we had below zero temperatures. Phil arrived within 30 minutes of my call, fixed the problem without issue and did it for a very reasonable price. He also seemed far more knowledgeable than previous companies I have worked with. I will definitely call PDR next time I need service or repairs.

Review 7 (2017-03-23 - Rating: 5)
Phil is our go-to guy for all our repairs! From saving us from a no-heat situation when the motor in our furnace went out in the dead of winter, to saving us from a no-water situation when we had corroded water lines that needed replaced and a new faucet installed, he has taken great care of us! Quick response and the 24-hour service is great! We recommend him to everyone! Thanks PDR!

Review 8 (2023-01-18 - Rating: 5)
I am a millennial without ANY handyman skills to speak of. This, combined with my complete ignorance of home maintenance norms has led to an existence of things constantly breaking. And as a result, I am always in need of emergency help.And when at 4:30 in the morning my furnace died, I knew who to call. PDR Comfort Systems.Phil, of PDR, returned my call at 6 and was at my house by 9. He diagnosed the problem (which was me ... I didnt know furnaces had filters let alone that they needed to be replaced), found the part I needed, got it, replaced it, and was gone before noon; presumably to help save another family in need.PDR is awesome. I trust Phil and his team. They know their stuff. They work quickly. And they wont cheat the customer.So, the next time your toilet backs-up or your AC goes out, dont mess around, give PDR a call.

Review 9 (2022-06-29 - Rating: 5)
Went to change filter and found water coming from furnace. Air conditioner drain blocked. Amazing amount of water on 90+ humid day. Left message, Phil called around 4 said he was on the way. Fixed and he showed me how to avoid future problems. These guys have fixed several problems for me. Pleased in all respects. I highly recommend them.

Review 10 (2017-04-01 - Rating: 5)
This was the second time we had Phil from PDR Comfort Systems do plumbing work in our house. Both the times, he was able to schedule the work within a couple of days from my initial call. His work was thorough and professional, and his cost is reasonable. I highly recommend Phil for any plumbing work!

Review 11 (2017-01-17 - Rating: 5)
I had furnace issues pop up overnight on Saturday, and called PDR on Sunday. They were out immediately, got me working well enough to hang on over until the part we needed could be ordered, and even figured out why the attached humidifier wasnt working (the installer did it wrong initially).After all was said and done I got a bill for far less than I expected and everything has been working great ever since. Will definitely be calling the next time work needs to be done.

Review 12 (2022-03-16 - Rating: 5)
No more waiting for hot water to show up - the little pump Phil installed on the hot water tank is great. Hot water is now delivered instantly. I was expecting to pay thousands to install under the sink water heaters, Phil solved the problem for $400. Every home needs Phil and his little pump.

Review 13 (2023-04-19 - Rating: 5)
Phil is phenomenal!! Ive been using him for more than a decade. Hes personable, extremely knowledgeable, ontime, quality is excellent. I cant say enough good things about him.

Review 14 (2019-04-25 - Rating: 5)
Awesome Service!! Phil came out the next day after I called and fixed two of my outdoor faucets that werent working at a reasonable price. Would recommend his company to anyone looking for a plumber.

Review 15 (2015-12-01 - Rating: 5)
Just bought my home this summer, and so when the furnace went out this weekend I needed to find a good repair guy and fast. After reading reviews, called Phil at PDR. Phil was prompt and very professional. He did not overcharge or perform work that didnt need done. Would recommend Phil and PDR.

Review 16 (2014-01-25 - Rating: 5)
Talk about far exceeding expectations. I cannot imagine a better experience than what Phil at PDR did for us.Dec 26th our hot water heater brook - Phil arrived in a little over an hour. He arrived before the other 3 places I called had even called back to schedule an appointment. Talk about a quick response!! We needed a new heater and Phil was back the next morning to do the install which was done quickly and professionally.Jan 24th while it was 7 degrees outside our central heating unit broke - this time Phil was there within less than 30 minutes, fixed the unit and all our worries about freezing to death were immediately resolved!If you need help dont hesitate to call PDR immediately. I cannot image how I could have received better service in any way and cannot imagine I will ever call anyone else. Literally the best service I think I have ever experience anyway, any time.

Review 17 (2017-01-13 - Rating: 5)
This was my first time calling a plumber since moving away from my parents, so I was fairly nervous. However, Phil was very sweet and understanding. He fixed up the rusted and leaking bathtub faucet very quickly. I also really appreciated that he talked me through the different options on fixing it and gave me time to think about it.I would definately recommend PDR Comfort Systems to anyone!

Review 18 (2024-01-15 - Rating: 5)
Very professional, and fast. They installed an AC unit to my furnace. Very happy! Even helped with my Clothes dryer ventilation. Definitely recommended! I will be calling them for all my future needs.

Review 19 (2016-01-29 - Rating: 5)
My blower motor gave up the ghost at the end of January. I called Phil based on the amount and rating of reviews here. He showed up at the time he stated and swapped out the motor in 3 hours at a very reasonable price. It was pretty much how much I figured it would cost.I definitely recommend PDR.

Review 20 (2016-01-26 - Rating: 5)
If anyone is in need of a heating and cooling guy PDR comfort systems is who you should call. My Moms furnace broke on Friday and she called one of those commercial companys and got a quote. The soonest they could help her would have been Monday. So that would have meant she would have been in a freezing cold house for four days. I called Phil at PDR and he came out first thing in the morning and charged my mom almost half the price the other company wanted to charge. I dont know if they were trying to take advantage of a senior citizens or if they are always extremely overpriced. All i know is Phil did an amazing job and didnt kill our pockets. Thank you so much PDR.

Review 21 (2020-03-16 - Rating: 5)
My furnace and A/C are about 12 years old. My family’s safety as well as free flowing water are a concern during extremely cold spells ever since one of our water lines burst during an extremely cold night a few years back. I read the reviews on Google never had met Phil, but called him after receiving a consultation from the other HVAC folks as seen on the sticker from when I bought this house.Phil arrived at my home knowing that a new furnace & A/C were an option up for discussion if necessary. After introducing himself the first question he asked was for directions to my furnace. After doing a full inspection complete with diagnostics he informed me the status of my furnace. Phil assured me the noise I was hearing was NOT due to a loose bearing, but just a slight nuisance from a 12 year old furnace. P.D.R. recommended change my filter every few months and call them back in a couple years for the purpose of routine maintenance and a reassessment of the HVAC system.Oh yeah...the OTHER HVAC folks as seen on the sticker from when I bought the house: During their pitch for a brand new $12,000 Furnace/AC they refused to apprise me the type/condition/efficiency of my existing furnace they had maintained the last few years. When inquired they said that they forgot, but wrote the information down somewhere.Needless to say there is not a need for a new furnace anytime soon. Lesson learned...Call P.D.R first!

Review 22 (2021-04-30 - Rating: 5)
Phil came to my home twice, once to fix a motor on a old furnace and another to install a new water heater. He’s great at what he does. I would refer him to my friends and family.

Review 23 (2021-03-05 - Rating: 5)
Absolutely wonderful customer oriented company! Phil has come to my house twice now and I would recommend him to anyone and everyone. He’s a honest, reliable and very kind person.

Review 24 (2018-01-27 - Rating: 5)
Paul was at my house 12 minutes after I called, and offered not to charge me for loosening a stuck valve (I have him $20 for the trip at least). Quick, honest, and smart is everything you can ask for in a plumber!

Review 25 (2016-05-27 - Rating: 5)
Emailed PDR at 11 at night to see about service the next day. Got a response at 11:21 pm. Showed up on time, fixed the issue in a half hour, and even fixed my storm door hinge as he walked out. Quick service, friendly, cost efficient. I highly recommend!

Review 26 (2017-09-28 - Rating: 5)
Had a water pipe burst last night at 9:00 PM. Phil was there in 30 minutes. Polite, quick, meticulous and reasonably priced. Thats how you earn business long term!

Review 27 (2019-09-16 - Rating: 5)
Great choice - very happy with the service and the work. Priced very well, and tried to correct a problem first instead of just replace. Recommended and well make sure to use this company again when we need any plumbing work.

Review 28 (2024-01-14 - Rating: 5)
Awesome service! Heat went down and he was here in 30 minutes. Professional and fast. Highly Recommend

Review 29 (2017-01-10 - Rating: 5)
We have used PDR a few times and have never been disappointed. Fast, knowledgeable service, super prices. Phil has saved us a ton of money. I highly recommend.

Review 30 (2018-12-06 - Rating: 5)
The Best!! This guy is the real deal. Answered the phone, scheduled me in, showed up in the amount of time he stated, quoted me a good price, and did a great job. If you call and he doesnt answer, dont be deterred. Leave a message. He will call you back and he is worth the wait.

Review 31 (2022-02-16 - Rating: 5)
Great serviceThey know what theyre doingHad a vent moved to get a door installed in the areaSometimes they are able to get you in the same day, but for my project, I requested to set an appointment as I needed to make space for themClean up was good, I ended up doing a little more detail cleaning

Review 32 (2017-05-04 - Rating: 5)
Phil is great. Work was completed in a timely and professional manner. I will use him for all my plumbing and heating needs.

Review 33 (2018-03-13 - Rating: 5)
Phil is friendly, knowledgeable and reasonably priced. He was able to come quickly when needed for an emergency. Quick and efficient. I definitely recommend!

Review 34 (2016-01-24 - Rating: 5)
Phil replaced our furnace on a Saturday. When a another company was going to make us wait 4 days to replace it with no heat, he did it the next day & half the price.

Review 35 (2017-08-19 - Rating: 5)
Friendly, affordable service. Never tries to sell us anything we dont need. Its nice to have people like this in a world where so many are often trying to sell you the next best thing.

Review 36 (2020-12-23 - Rating: 5)
Brings material to the local scrap yard where I work. Genuinely great guy and trustworthy if you’re looking for a true professional. Highly recommended

Review 37 (2017-09-18 - Rating: 5)
I have main water line valve leak.Quick response and weekend service.Price was also reasonable.Very friendly We need people like this.Thanks

Review 38 (2017-06-15 - Rating: 5)
Great response during the heat wave and excellent service. Fixed my problem within the hour. I recommend PDR to anyone needing Service!!!!!

Review 39 (2016-04-24 - Rating: 5)
Always on time and can fix furnace and pool heater as well!! Saved us money! Thnx.

Review 40 (2017-05-16 - Rating: 4)
The owner does a thorough job for a fair price, call him for all residential HVAC problems!

Review 41 (2017-02-11 - Rating: 5)
I will definitely use P.D.R. Again. Phil was fast and professional.

Review 42 (2023-07-28 - Rating: 5)
Great service from Phil. AC was down and he was quick to diagnose and fix. Wouldn’t hesitate to call again.

Review 43 (2022-06-03 - Rating: 5)
Great company. Repairman was onetime and very knowledgeable.

Review 44 (2018-09-05 - Rating: 5)
Answered the phone, slotted me in quickly, fixed the problem, and charged a reasonable price. Thats as good as it gets!

Review 45 (2017-03-15 - Rating: 5)
Was here within an hour and had the problem diagnosed in less than 10 minutes. explained everything very thoroughly. Had the part and was operating in less than an hour. very professional, knowledgeable. price was excellent compared to a previous service call from another big name service company and he actually fixed my problem. thanks will do business again in the future.....update. 3/15/17 had an additional issue about week after his first service. here again very quick and got me going again even after having to run for a part. incredible service. will recommend to everybody.

Review 46 (2017-08-10 - Rating: 5)
Very reasonably priced. Quick service. Friendly. Knowledgeable. Was able to provide same day service as well. If I ever run into any other concerns, I wont think twice about calling P.D.R. back.

Review 47 (2017-02-22 - Rating: 5)
Called Friday for a non-emergency service call. PDR came out Wednesday for a clogged kitchen sink and replace gas shut off valve. Both issues were fixed in an hour! Speedy, efficient, good price, friendly service, and local. Will use again!

Review 48 (2019-01-31 - Rating: 5)
Coldest day of the year. Called, arrived within an hour. Fixed an hour later.

Review 49 (2013-12-20 - Rating: 5)
The owner did not answer the phone by identifying himself or the business, so i was not sure if I had the right number. Other than that, this guy was aces. On the coldest night of the year, I got home to no furnace operation. My furnace guy wasnt available, so I hit the net for someone close. He had good reviews, so I called. He was there in less than one hour, had it diagnosed in less than 15 minutes, and had parts on the truck to fix it right away. the service level was way above average. If you dont have a furnace guy already, I would definitely recommend this company.

Review 50 (2012-12-13 - Rating: 5)
I called on a Saturday morning, and within 2 hours the owner was at my house, and quickly got my furnace back up and running. He was patient, and explained the process, replaced a universal part with a factory approved part (i.e. - better quality than what I had!), and even went so far as to double check the rest of the system which ended up him showing me how to use my humidistat. Price was reasonable, especially considering the weekend service call.I highly recommend PDR, and have done so to my friends.