Roto-Rooter Sewer & Drain Service

Photo of Roto-Rooter Sewer & Drain Service

Located in Traverse city, Michigan

Address: 654 W Blue Star Dr, Traverse City, MI 49685, United States

Phone: +1 231-245-1969

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible entrance
  • Repair services
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Drainage service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-11 - Rating: 5)

    Josh Moore is a true professional with a charming personality. He was thorough, kind, took time to explain all he was doing and answer my questions. The ground outside was muddy and mucky after a brief December warm-up and he didn’t leave a mark on my floors. If only every service pro were this caliber of kindness and professionalism! If I need their service in the future, I’ll ask for Josh by name. Wonderful experience. All he didn’t do was leave his pink extension cord which I fell in love with!! 😊🎄

  • Review 2 (2024-12-06 - Rating: 5)

    I had an excellent experience with two workers from Roto-Rooter who recently came to address an issue at my home. They were professional, efficient, and extremely knowledgeable. Not only did they resolve the problem quickly, but they also took the time to explain the process and ensured everything was clean and tidy before leaving. Their attention to detail and friendly demeanor truly stood out. I highly recommend their services!

  • Review 3 (2024-12-09 - Rating: 5)

    We were very happy with Roto-Rooters fast and efficient service. Alex was very upfront with what he thought the repairs would entail, and what the expected cost would be. He was quickly able to get the issue taken care of, and was thorough in communicating with me about the outcome. We would definitely recommend their services to other businesses!

  • Review 4 (2024-11-10 - Rating: 5)

    The team responded quickly and worked hard to get to the bottom of what ended up being a complex problem deep within the septic system. Alex was professional, kind, and excellent at explaining things in a way that I could understand. He was determined to get to the bottom of the problem so that my 90 year old father wouldn’t have to go up and down stairs to use the restroom the lower level bathroom. Alex certainly knows his stuff! I quickly felt comfortable and confident that I was in good hands. I really appreciate their help and wouldn’t hesitate to call them again. Thank you!!!

  • Review 5 (2024-11-27 - Rating: 5)

    They all showed up and got right to work, through out the day weather got rainy and cold but they got the job done. very pleased with work happy to have your service.

  • Review 6 (2024-12-19 - Rating: 5)

    Josh was professional and personable. Glad he did the job quickly and he was out of here. 😉

  • Review 7 (2025-01-03 - Rating: 5)

    Alex was professional, knowledgeable, polite and friendly. He had our backed up water issue flowing down hill in no time. Will definitely recommend Alex and Roto-Rooter.

  • Review 8 (2024-12-27 - Rating: 5)

    Once again Roto Rooter to the rescue! I called first thing in the morning and Alex was there by 1:00pm. He was very friendly and knowledgeable and took care of the issue quickly. Thank you Roto Rooter

  • Review 9 (2024-09-30 - Rating: 5)

    This is the third time Ive used Roto Rooter Rooter of Northern Michigan. Great service, fair pricing, and friendly staff. Josh had been to our residence before, reviewed his previous work upon arrival then identified our current issue. He resolved the issue and provided his recommendation for the best long term solution. Very happy with the service provided. Josh seems like a great asset to your team.

  • Review 10 (2024-10-27 - Rating: 5)

    Josh Moore did a great job of diagnosing where the blockage was in the drain pipes, cleaning it out, and removing and reinstalling the commode in one of the bathrooms. I was prepared for quite possibly having to move into a hotel for a couple days due to not being able to use any water in the house and even possibly having to shut down the hot water heating system. But Josh was very methodical throughout the entire process, and clearly knew exactly what he was doing. And this was after calling fairly late in the afternoon on a Saturday. Hes definitely a great employee.

  • Review 11 (2024-11-13 - Rating: 5)

    Alex did amazing! He explained what was going on and what I might expect in the future. Would use again for sure. You guys are awesome and will recommend everytime.Mark B

  • Review 12 (2025-01-07 - Rating: 5)

    Tim was friendly, courteous, and quick getting our plugged drain working again. He didn’t even complain when I hung around and watched him get the job done.

  • Review 13 (2024-12-13 - Rating: 5)

    Alex showed up on the day I called, found my Mom needed a new faucet, and after asking me how to move forward, went and bought a new faucet and came back and replaced it the same day. My Mom was very happy to have a sink that was no longer leaking! And I was super happy with the fast response and repair! Thank you!

  • Review 14 (2024-12-06 - Rating: 5)

    Tim Grimm was great! Super helpful and sure the drains were all nice and cleaned out. Definitely would use their services again in the future!

  • Review 15 (2024-12-16 - Rating: 5)

    Josh Moore has been to my home twice in the past month for different issues. He is very professional, kind, patient and explains to me the issues. Thank you Josh for a job well done.

  • Review 16 (2025-01-01 - Rating: 5)

    Josh came out promptly on New Years day and took care of our problem. He was both courteous and professional

  • Review 17 (2024-08-29 - Rating: 5)

    We had to make an after-hours emergency call to Roto-Rooter at 9pm. Josh M answered the call and was at our house within 30 minutes. He was extremely kind, patient, and knowledgeable in his field. He got our bathroom back up and running in under an hour. Definitely would recommend their services, especially Josh M.

  • Review 18 (2024-10-06 - Rating: 5)

    I was in an emergency. I had stuff pouring out of my drains thankfully Tim from Roto-Rooter got here within 30 minutes. He was super friendly. Did a great job cleaned up everything afterwards and was a pleasant person to be around. He did an excellent job definitely a 10 out of 10 experience. Would definitely call him back for work again!

  • Review 19 (2024-12-30 - Rating: 5)

    Root Rooter was knowledgeable, efficient and respectful. Alex solved my problem and I am very appreciative to him and the company.

  • Review 20 (2024-10-11 - Rating: 5)

    We had such good service a year ago we called back for a new issue and requested Bacar. Very pleasant to work with and he knows his stuff! Very pleased with the response on short notice and he got our issue fixed.

  • Review 21 (2024-12-19 - Rating: 5)

    Roto Rooter provides excellent service. The technician is very professional, informed us of all findings, and here exactly at time he was scheduled. Highly recommend

  • Review 22 (2024-08-16 - Rating: 5)

    Josh did a wonderful job. He was punctual and courteous. We were very pleased with the service. We will not hesitate to use Roto-Rooter again and we will recommend it to friends/neighbors.

  • Review 23 (2024-08-21 - Rating: 5)

    Josh was amazing. He had all the right tools and was very efficient at unclogging our kitchen sink. Great work and friendly. Recieved a call back for my appointment same day.

  • Review 24 (2024-08-28 - Rating: 5)

    Josh was timely, communicative, and did a great job. Price was within range of what was quoted on the phone after discussing the work that needed to be done. Would recommend!

  • Review 25 (2024-11-19 - Rating: 5)

    Josh was polite and fast. It was an easy fix. And they allowed payments, I am happy with the the work done for the bathroom.

  • Review 26 (2024-10-04 - Rating: 5)

    Roto-Rooter succeeded where another plumber failed. Our sewer line was blocked. First plumber snaked it and could not clear the blockage. Called R-R at 9 AM, they were on site by 1:30, and the blockage was cleared by 2:00. What more can you say? Perfect.

  • Review 27 (2024-09-06 - Rating: 5)

    I love the transparency and ease of estimates from Roto-Rooter - I’m never shocked at the price, and their team is professional and efficient! I’ve worked with Josh and Bacar and both fixed our old house issues seamlessly!

  • Review 28 (2024-10-29 - Rating: 5)

    Bathrooms backed up at our Store - on a WEEKEND, of course.Never the less, Traverse Roto-Rooter responded to our call quickly.Rootered the drain, then showed us where a septic filter was located, that should be cleaned to avoid these backups.

  • Review 29 (2024-10-16 - Rating: 5)

    We were very happy to have Alex & Zak out this morning to get our kitchen sink draining again. I had tried myself with a snake but just couldn’t get through the blockage.They were in & out under 30 minutes and for less than we feared it might cost. We also came away with a better understanding of what to watch for in using the disposal to hopefully keep the pipes clear going forward.

  • Review 30 (2024-08-29 - Rating: 5)

    Josh was outstanding! From the text of his impending arrival to the final tweak of his service call - everything was professional in every way. We will gladly recommend Roto-Rooter Servcie at any and all opportunity which may come along.

  • Review 31 (2024-10-04 - Rating: 5)

    I would HIGHLY recommend the Roto Rooter team! Their customer service, attention to detail and empathy is unparalleled. I will never use another plumbing service again. Thank you Brandi, James, Alex and crew for all you have done for us!

  • Review 32 (2024-10-15 - Rating: 5)

    Josh was on time, knowledgeable, professional and friendly. He left no stone unturned to find the root of our plumbing problem. We appreciated all of his efforts.

  • Review 33 (2024-08-06 - Rating: 5)

    Alex did a wonderful job getting our system cleared out and operational in a timely manner. Office staff was very helpful and on top of updates of tech arrival. Highly recommend roto rooter of traverse city.

  • Review 34 (2024-10-09 - Rating: 5)

    Courteous and prompt. Came right away on a weekend and took care of the source of a big mess. Gave great advice regarding preventing repeat incident. Will definitely use their service agin!

  • Review 35 (2024-08-29 - Rating: 4)

    The service was prompt and clean considering the job. The technician was very good, he listened to my concerns and repaired the issue in a timely manner. My only issue is the caulking was messy and did not look good around the base off the toilet. I cleaned it up myself. Thanks for the prompt repair.

  • Review 36 (2024-09-16 - Rating: 5)

    Alex did a lovely job! Even though it was late at night, on a weekend, he was very kind and informative. Got there beyond quick, went above and beyond!

  • Review 37 (2024-06-25 - Rating: 5)

    Fast, professional, and affordable. Got scheduled next day after my basement drain backed up. Really liked text notice that driver was on his way and ability to track his location. Josh was super friendly, especially to my dog, which was very appreciated. Will come here again for plumbing needs!

  • Review 38 (2024-10-16 - Rating: 5)

    Alex did a great job, explained everything so we could understand the process and did the work quickly and efficiently. The water is flowing through our pipes now! We will use your company again and will ask for Alex!

  • Review 39 (2024-05-15 - Rating: 5)

    This is my third time using roto rooter for plumbing repairs. Again, I am beyond happy with the work and quick response! Fantastic! It’s like having a plumber in your back pocket. I will use roto rooter again with no hesitation.

  • Review 40 (2025-01-07 - Rating: 5)

    Fantastic experience. Quick to diagnosis and fix my problem with thorough explanation. Very knowledgeable. Highly recommend.

  • Review 41 (2024-07-21 - Rating: 5)

    Tim was great!!!! He came out at 11:30 pm and promptly fixed my drain issue. What a huge relief. I recommend him highly. Id give him 10 stars if I could.

  • Review 42 (2024-10-31 - Rating: 5)

    Josh was very knowledgeable. He was a fast, hard worker. Roto-Rooter is my favorite for handling the plumbing in my seventy-two year old house.

  • Review 43 (2024-11-23 - Rating: 5)

    Josh was great! Arrived early, worked fast, and communicated excellently! I will definately use Roto-Rooter again!

  • Review 44 (2024-11-05 - Rating: 5)

    Very professional . He was very careful bringing the equipment into the house .He protected the flooring with towels.He also did a good job explaining the problem.

  • Review 45 (2024-11-08 - Rating: 5)

    We had an after hours emergency. Bucar showed up quickly, was professional and got the job done. We were very grateful!

  • Review 46 (2024-08-19 - Rating: 5)

    Roto-Rooter to the rescue ! One call during a slight panic made my sump pump problem go away - in less than 24 hours ! Basement poopy pump decided to quit a day before company arrived. Corey Smith from Roto-Rooter was at my door with a truckload of solutions the next morning and completed the install by lunch. Excellent work - and thanks - Roto Rooter. 5 stars...

  • Review 47 (2024-10-09 - Rating: 5)

    Tim and his team were great! Punctual, pleasant, and took care of three separate projects within an hour. I will be using roto rooter again.

  • Review 48 (2024-11-15 - Rating: 5)

    Everything went really well! Joshand Zach were friendly and efficient at what they were doing. Good conversation was had. Really nice guys.👍🏼😊.

  • Review 49 (2024-11-26 - Rating: 5)

    Josh and Roto Rooter are always quick, knowledgeable, and get the job done right! Josh’s knowledge of plumbing of all types and ages is amazing!

  • Review 50 (2024-09-27 - Rating: 4)

    The service provider arrived shortly after we were informed that he had been dispatched. He was informative and friendly. We are satisfied with the service we received.

  • Review 51 (2024-09-11 - Rating: 5)

    Roto Rooter was great with quickly returning messages and communicating with the technicians arrival time. Tim did a thorough job in making sure the problem was solved and was very professional.

  • Review 52 (2024-08-07 - Rating: 5)

    They were able to schedule us the same day! Alex couldnt have been nicer! Fixed our toilet quickly. Gave us some advice also.

  • Review 53 (2024-09-26 - Rating: 5)

    They arrived on time and finished thejob in short order. Great service andskilled staff. Thank you for handlingour issue so effectively.

  • Review 54 (2024-06-12 - Rating: 5)

    Nice communion between both the office and the technician who came out and conducted the service. I received a notice that the tech was on his way, a follow-up phone call from the office to ask if i had any other concerns for him to address since I put in the service request, and a call from the tech once he was completed.The invoice included a detailed account of the description of service and line item details of all charges. One business day service, very well done. Thank you.

  • Review 55 (2024-12-02 - Rating: 5)

    2nd: We really appreciate the prompt response from Roto-Rooter and how easy and professional their service always is. Josh Hendershott was helpful and worked quickly to fix our leak. Thank you once again for being a great service.First Visit: We really appreciate the prompt response from Roto-Rooter and how easy and professional their service always is. Josh Hendershott was helpful and worked quickly to fix our leak. Thank you once again for being a great service.

  • Review 56 (2024-08-05 - Rating: 5)

    Very happy with their service. I have been using rotorooter traverse city since 2008 and have always been happy with them. I actually setup a maintenance plan with them to clear my drainage regularly.

  • Review 57 (2024-07-30 - Rating: 5)

    I had family visiting and of course it was Sunday evening when my plumbing backed up. I called Roto-Rooter in a panic. Bacar Mussagy answered the emergency on call. He was very knowledgeable and was able to determine that I had a tree root obstructing my pipes. He resolved my emergency within 3 hours of my initial call and saved the day! Thank you so much.

  • Review 58 (2024-08-03 - Rating: 5)

    Alex did a wonderful job of letting me know what was going on and what was needed. Put me on maintainence schedule so I hopefully wont have this happen again. Very quick to respond and got the job done.

  • Review 59 (2024-06-01 - Rating: 5)

    Late Wednesday evening I called Roto-Rooter and got a hold of Josh right away and he was so kind and immediately said he could come out to help us retrieve the lid of an air freshener can that was stuck in our toilet. He was courteous, professional, took his shoes off and immediately knew what to do and got it done within minutes! He told us the extra charge for after hours right away on the phone and asked if that would be OK. He put my mom at ease right away saying he has retrieved many air freshener lids and not to worry. I would highly recommend!

  • Review 60 (2024-12-31 - Rating: 5)

    Tim was amazing. I had quite a situation....Plumbers tried fixing the blockage for 10 hours with no luck, the prior day. Roto-Rooter & Tim flew in like Superman the next day & solved the problem in about an hour. Very courteous & respectful to the house. Never tracked in anything. You wouldnt really know there were there, except all the drain lines now work. Wonderful professional people & organization. The Customer Service agent Jess was super knowledgeable & wonderful too❣️Highly recommend.

  • Review 61 (2024-10-08 - Rating: 5)

    BAKAR Is amazing, efficient, engaging, informative, he told me more important information than we have gotten in years. Will definitely use you all again, thrilled

  • Review 62 (2024-07-26 - Rating: 5)

    Josh and crew did a great job of diagnosing and clearing the blockage in our stormwater drain tile. Not being the original homeowners, and not having as-built drawings, we now understand how the exterior drain tiles are laid out and where the discharge points are located in the yard. Nice work!

  • Review 63 (2024-12-31 - Rating: 5)

    The team from Rotor Rooter did a great job of finding the issues, fixing the problems and detecting other areas we should think about. I really appreciate working with their team. Knowledgable, friendly, professional!

  • Review 64 (2024-08-12 - Rating: 5)

    Had a sewer backup in my home Sunday morning and a friend and eye worked to figure out where the blockage was located. Finally called Roto-Rooter that evening and set up an appointment for the next morning on line. Received a call Monday morning to confirm the appointment and go over additional details. Service Tech showed up around 10 am and by noon the blockage was eliminated and the main lines have been cleaned. Life is now “back to normal”! THANK YOU!!!

  • Review 65 (2024-08-28 - Rating: 5)

    Quick call back after online request for service. Quick response from service tech. (with online tracking to know when service tech will arrive). Quick solution to drainage issues. Will use again in future as necessary. Very satisfied!

  • Review 66 (2024-04-23 - Rating: 5)

    When Tim arrived, he was very friendly and knowledgeable of his service. He answered many questions I had and also gave me an education on the piping system and how everything works. His thoughtfulness of my particular situation was handled excellent!!! I will strongly suggest anyone that I know who might be having piping problems (blockage) to call Roto Rooter for the great work thats done. 👍 👍👍

  • Review 67 (2024-09-23 - Rating: 5)

    Bacar from Roto Rooter was knowledgeable, professional and cleared roots from my house pipes. Fixed the problem! I highly recommend your company. Thank You guys!

  • Review 68 (2024-07-23 - Rating: 5)

    Service was awesome today. I didn’t get his name but I’d love to thank him for fixing another plumbers screw up. The first plumber only fixed half of the problem and left me with a considerable bill no water and an estimate to plumb the whole house for $4,500.00. I wish that I would’ve called you first. But I got my $230.00 part back. lol

  • Review 69 (2024-11-08 - Rating: 5)

    Professional and thorough. He analyzed the problem and cleared the clog. Also put down fabric to protect the floor and under-cabinet area. Very pleased .

  • Review 70 (2024-08-11 - Rating: 5)

    This company is the best! They are professional and thorough. The staff is polite and responded immediately. I have used them for years and have always had great results

  • Review 71 (2024-09-18 - Rating: 5)

    Josh was very prompt and courteous and did due dilegence to find literally, the root of the problem. Saved the day!Thank You Josh and Roto rooter!

  • Review 72 (2024-12-19 - Rating: 5)

    Roto Rooter always shows up and takes care of the job. Office staff to people in the field are helpful and kind.

  • Review 73 (2024-06-15 - Rating: 5)

    Tyler did a fantastic job taking care of my root problem. He also went above and beyond resetting my toilet. He certainly knows his stuff. And now he has my septic system functioning perfectly and Im very grateful. I would give him ten stars if I could.

  • Review 74 (2024-10-15 - Rating: 5)

    Josh was great! Very easy to talk with and answered all my questions. Was in and out in about 30 mins!

  • Review 75 (2024-08-26 - Rating: 5)

    James did an excellent job. He kept me informed during the entire project. The job site was clean after he was done.

  • Review 76 (2024-05-13 - Rating: 5)

    Josh the technician performed his work on a clogged kitchen sink expertly, quickly and thoroughly. Communication from dispatch was excellent as well. Im very, very happy and satisfied completely with Roto- Rooter and will utilize their expertise if I ever have need for it again. Kudos and well done!

  • Review 77 (2024-09-13 - Rating: 5)

    Bacar worked for almost an hour before he unclogged our drain! He was very nice and professional. A 10 out of 10!!!

  • Review 78 (2024-09-15 - Rating: 5)

    Thank you Roto-Rooter for quickly responding to our residential sewer problem. Alex, the service guy, quickly responded and was very professional in his task and kept us informed. He thoroughly tested his work to confirm that the problem had been resolved - which it had. Thanks again!!!

  • Review 79 (2024-09-26 - Rating: 5)

    We gotten maintenance & emergency services from these guys for three consecutive years now. Happy customers are repeat customers. 💯 recommend!

  • Review 80 (2024-07-05 - Rating: 5)

    VERY prompt service, Polite office personnel and technician. The service professional knew exactly what to do when he arrived and worked quickly to solve our problem. Area was cleaner when the technician left than when he arrived. I would use Roto-Rooter of Northern Michigan again.

  • Review 81 (2024-10-10 - Rating: 5)

    Bacar did a great job. He explained everything as he went and got everything working quickly. Thank you!

  • Review 82 (2024-06-06 - Rating: 5)

    Same day service for an Evacuation pump replacement. I had a lot of standing water in the dowstairs bathroom that I mistook for a clogged drain. Josh came out about 8pm on a Wednesday and was done by 9. Josh was professional and friendly, also very knowledgeable. The whole experience was Quick and easy. 10 out of 10 highly recommend!

  • Review 83 (2024-10-23 - Rating: 5)

    Took a second run at it but they got it done. I appreciate that they did a final video check before leaving the job site and I bet that hence forth will do that check before filling the hole.

  • Review 84 (2024-08-20 - Rating: 5)

    I would recommend roto-rooter to anyone.They did an amazing job at my house.Very kind and very punctual on time.Thank you for your help.

  • Review 85 (2024-08-12 - Rating: 5)

    Great and quick service with Bacar within 1 day. ixed our drain leak in the crawl and made good referral for water cleanup.

  • Review 86 (2024-09-25 - Rating: 4)

    Josh is a very pleasant and informative tech that helped us understand what our plumbing issue was and the proper fix for the job.

  • Review 87 (2024-07-23 - Rating: 5)

    We have used Roto-Rooter before with our Rental and I have also used Roto-Rooter in my bus (Real Estate) and have come to expect great service and results, and today was another very satisfactory experience. Thank-you

  • Review 88 (2024-11-05 - Rating: 5)

    Alex is always professional, prompt, and friendly. The drains flow freely when hes done!

  • Review 89 (2024-06-29 - Rating: 5)

    When our downstairs bathroom flooded on Friday, June 29, we assumed it would be days before we could find a plumber. Between Cherry Fest and July 4th, the timing couldn’t be worse. And to top it off, we couldn’t run water anywhere in the house without causing more flooding. We called Roto-Rooter, and even though we said this was not an “emergency,” they arrived around 11 a.m. that day and fixed the issue for a reasonable charge. They had provided an 11-2 window and sent texts alerting us when our technician, Tyler Signor, would arrive. Tyler was very helpful and thorough. I highly recommend Roto-Rooter!!

  • Review 90 (2024-05-13 - Rating: 5)

    Josh and Roto Rooter returned my calls promptly even though it was after hours. An appointment was set and Josh was able to show up early to help us out of a pinch. He also offered to replace the broken clean out and did a fabulous job of it.

  • Review 91 (2024-11-01 - Rating: 5)

    Tim was great! Very professional and got the job done promptly.

  • Review 92 (2024-04-19 - Rating: 5)

    Following a call to Roto-Rooter just 2 hours earlier, Josh arrived and did an excellent job of locating the source of our totally plugged drain as well as efficiently fixing it. He then advised that he felt that an additional service requested by us was no longer necessary. Josh further described the source of our problem (tree roots) thoroughly answering all questions, andrecommended that we get on a regular preventative maintenance schedule that provides the same service as today at a discounted price--and we certainly like the idea of missing out on these types of surprises. In addition, Josh reminded us of Roto-Rooters guarantee that should this problem recur within 30 days, they will fix it for free--and we have also taken advantage of this in the past. Many thanks for your professional friendly work Josh!!

  • Review 93 (2024-10-09 - Rating: 5)

    Bacari was very polite and personable. Explained what probably happened. Will use your services again.

  • Review 94 (2024-12-12 - Rating: 5)

    Josh was outstanding.Pete Turner, 5062 S Scenic, Frankfory

  • Review 95 (2024-05-23 - Rating: 5)

    Tyler was great! Kind, friendly, helpful. Explained the situation and now my shower is fixed! Really impressed with him and the company. Thank you for fast, efficient service.

  • Review 96 (2024-04-10 - Rating: 5)

    Cannot say enough about the service! From the office staff to Josh Hendershott who came to repair my sink pipe! The entire process was timely and communication was fantastic! Josh explained exactly what had happened and how it had been resolved. I highly recommend!

  • Review 97 (2024-12-12 - Rating: 5)

    The guys did a great job and were kind to us all and cleaned up well!

  • Review 98 (2024-02-04 - Rating: 5)

    I called on a late Sunday morning and talked to costumer service directly who was very polite. Shortly after I gave her my contact information I received a call back from the tech. He gave me an estimated time of arrival and showed up timely. Polite and hard working, very knowledgeable and explained everything very well. Definitely will recommend Rotor Rooters to others.

  • Review 99 (2024-12-20 - Rating: 5)

    Thank you Bacar for the awesome quality service! As always Roto-Rooter rocks!!

  • Review 100 (2024-07-06 - Rating: 5)

    Called on a Saturday for backed up toilet/shower emergency. Josh was at my house within two hours and did a great job of clearing the line and explaining everything to me. Very efficient, very friendly!

  • Review 101 (2024-12-13 - Rating: 5)

    I have used this company numerous times. They are efficient, communicative, and always address the issue. Their technicians call immediately to describe the job and offer suggestions. I called in an afternoon and they were at my house the next morning! This is a great franchise.

  • Review 102 (2024-05-21 - Rating: 5)

    Jess (in the office) and Josh were great. Good communication by both. Polite, knowledgeable, personable, kept me informed of the process. Would highly recommend.

  • Review 103 (2024-06-20 - Rating: 5)

    Alex the tech was on time, got the job done, and was gone. I like doing business with efficient employees, Alex is a good example. Thanks again for the punctuality and efficient job.

  • Review 104 (2021-07-29 - Rating: 5)

    Matt was phenomenal. My dog even liked him and he doesn’t like ANY male. So if he can pass the dog test he’s A-Okay in my book. He was professional, informative, on time and did a great job!

  • Review 105 (2024-02-28 - Rating: 5)

    Josh was professional and friendly. He did an excellent job. Jess did a great job of updating us on his arrival so we did t have to sit at home for the entire window of possible arrival time.

  • Review 106 (2023-09-12 - Rating: 5)

    A very good experience. I appreciated how quickly they were able to schedule the appointment, and the text letting me know when he would arrive - along with a photo of the technician. Bacar was professional, knowledgeable and courteous. He was respectful of my home and cleaned up thoroughly after he was finished.I was a little surprised about the total cost $240, for less than 20 minutes of work, but I do understand that there are lots of things factored in to that cost, and I am not complaining. (I just wish it had been less!)

  • Review 107 (2024-07-03 - Rating: 5)

    Josh Moore was professional, knowledgeable and expedient. I appreciate the service and would not hesitate to call them again. Clogged drain issue!

  • Review 108 (2025-01-06 - Rating: 5)

    Technician was fast, clean and efficient. Excellent job.

  • Review 109 (2024-05-25 - Rating: 5)

    Tyler was knowledgeable, polite and kept us informed of each step. Wish we didn’t need Roto-Rooter, but will not hesitate to call if needed.

  • Review 110 (2024-11-07 - Rating: 5)

    Super flexible scheduling. On time and great job as always- you are our go-to for this type of project.

  • Review 111 (2024-03-28 - Rating: 5)

    Alex was fantastic and fixed our clogged drain in record time. I was pleasantly surprised and impressed that he was able to be dispatched out to the house within 3 hours of me calling in. Thank you so much!

  • Review 112 (2024-01-11 - Rating: 5)

    Tim Grimm was fast & thorough. He did not leave until we were taken care of. Thank you Tim!

  • Review 113 (2024-04-12 - Rating: 5)

    The team here is great. Theyve fixed clogs, replaced plumbing, installed a dishwasher, and pumped the septic tank (they no longer do that). Excellent communication (texts, e-mails, calls) and the work is top-notch. Id highly recommend!

  • Review 114 (2024-04-02 - Rating: 5)

    Excellent service - very prompt and efficient every step of the way, from initial phone inquiry to paying for the service. Fixed the problem, explained what he found and how he fixed it, had recommendations for future prevention and maintenance without any sales pressure. Reasonable service fee. Highly recommend.

  • Review 115 (2024-04-29 - Rating: 5)

    My wife and I were very pleased with the recent work done by the RotoRooter technicians. They were polite, through and clean. I would highly recommend them at the drop of a hat. I’m sure we will be seeing them again. Mark and Barbara Puchala

  • Review 116 (2023-10-16 - Rating: 5)

    We had a great experience. Bacar was on time and as promised. Good communication as to when he would arrive and all steps along the way. He is very knowledgeable and took care of our issues, explaining what we needed to know and listened to the details of our issues so a proper diagnosis could be made. We would request him again for our needs in the future.

  • Review 117 (2024-04-21 - Rating: 5)

    Service tech got tied up on another job and was quick to let us know He was going to be late! Service was performed as an “emergency” on a Saturday and was performed without hiccups! Service Tech was very nice and helped explained what he was doing along the process!

  • Review 118 (2024-07-16 - Rating: 5)

    Tyler was very friendly and professional in taking care of the clogged septic line. I would highly recommend Tyler and Roto Rooter!

  • Review 119 (2024-03-05 - Rating: 5)

    I called Roto-Rooter first thing Monday morning and was able to get my preferred time the next day, my day off. A quick text before the plumber arrived was appreciated and let me see a picture of him as well. I told the plumber my story and he got to work. He was fast and solved the issue quickly. The price was fair and I was confident the problem was solved when we ran water without any issues or backup. I would definitely use Roto-Rooter again.

  • Review 120 (2024-10-20 - Rating: 5)

    Showed up on a Sunday, was very knowledgeable and fixed my issue very quickly.

  • Review 121 (2024-05-28 - Rating: 5)

    Josh did a great job in clearing our kitchen drain. He was professional and courteous. The tracking to show where he was at while his way to our house was a bonus.

  • Review 122 (2024-03-24 - Rating: 5)

    Alex did a great job. It was a weekend call, we had an issue with one of our pipes leaking (suddenly). He showed up quickly, and got the job done! Very professional, thank you Alex!

  • Review 123 (2023-08-21 - Rating: 5)

    Excellent experience! Very likely to recommend Josh the technician to others. We called Roto-Rooter on a Saturday late night because of an emergency, and he left his home immediately and arrived within thirty minutes. He was professional and polite and fixed the problem in about ten minutes, if not less. The charge was very reasonable for the emergency situation and distance away from our location. Thanks!

  • Review 124 (2024-04-25 - Rating: 5)

    Tyler did a fantastic job of diagnosing and explaining the issue we were having with our drain line. He was quick to correct the issue and was highly professional. Excellent service!

  • Review 125 (2024-06-09 - Rating: 5)

    Very professional. Very careful not to damage landscaping. Very pleasant. Explained exactly what he was doing. Outstanding job. Fixed problem expeditiously. Excellent work.

  • Review 126 (2023-12-20 - Rating: 5)

    I called Roto-Rooter on Monday and Josh was here on Wednesday and had it figured out within 15 minutes. We had a lovely conversation while he drained our septic. He is a true professional. I will use your service and recommend your service anytime.Josh is a keeper. Give him a lot of money. He deserves it. (He did not tell me to say that.)

  • Review 127 (2024-05-17 - Rating: 5)

    Excellent service! Gave me a time frame along with assurance that I didnt have to wait around at home during that whole time, but I would receive notification of when they were on their way! I did receive that phone call and also a message with a picture of the technician and his name. Tim Grimm was very professional, thorough and gave expert information!

  • Review 128 (2023-09-28 - Rating: 5)

    Super fast response to my email inquiry. Technician dispatched quickly as well. Professional and kind describe my service tech. I am thankful for Tyler and that he was able to get my issues resolved. I’ve never had to hire a contractor for a job like this, my dad always was able to do the work for me but he passed away in January 2023. I’ve been fearful of needing repairs since he passed. Now I know I how to trust if this happens again.

  • Review 129 (2024-07-19 - Rating: 5)

    JOSH, the service tech, was great. Timely with the appoinment and he solved the problem with our garage floor drain.

  • Review 130 (2024-07-12 - Rating: 5)

    The technician that came to my place was very nice respectful and helpful for me to understand the issue and took time to explain what was happening and what has to be done to fix the problem.

  • Review 131 (2023-02-10 - Rating: 5)

    Alex was wonderful. Explained everything he was doing. Was friendly and professional. He was excellent!

  • Review 132 (2024-10-04 - Rating: 5)

    Very professional. Job was completed as requested and customer was happy with results.Thank you

  • Review 133 (2024-08-19 - Rating: 5)

    My kids were all up in our technician (Bacar) space, he was patient and efficient.

  • Review 134 (2024-02-02 - Rating: 5)

    We received great service from the Roto-Rooter staff, and Bacar was very knowledgeable, friendly, and efficient. We were fit into the schedule in just a few hours from calling and we couldnt be happier with our experience. Thank you to Bacar and Roto-Rooter of Traverse City!

  • Review 135 (2024-08-08 - Rating: 5)

    Bacar was very helpful. Identified sewer blockage issues and cleaned our line out, preventing possible backups.

  • Review 136 (2024-02-19 - Rating: 5)

    Roto Rooter and tech Josh did a fabulous job. They came within hours of our call and diagnosed and fixed the problem promptly.I would not hesitate to call them for any future situations.

  • Review 137 (2024-12-04 - Rating: 5)

    Round #1.last year. My aunt is on a fixed income. I had tried for a week to get the drain unplugged. Was referred to roto rooter by a benzie local company. I was working with benzie senior resources. And roto rooter worked with us through benzie senior resource. Sent an estimate IMMEDIATELY. Got her scheduled. ASAP. In, out and done. Thank you ALL!Round #2. Happened again. Made the appointment yesterday. They were there early this morning (crappy weather and all).Didnt use the senior center this time. Hard reminding a forgetful elder to not put certain things down the drain! Opened it up a bit better I think! 🤞 Thank you guys!!!

  • Review 138 (2024-05-07 - Rating: 5)

    We had an emergency situation and they responded immediately. They sent a young man who was able to camera view the clog and he then rodded our line. Everything is working, super fast dependable service.

  • Review 139 (2022-12-30 - Rating: 5)

    I left a message after hours and got a call back and an appointment right away the very next morning. They were here earlier than the appointment time and fixed the problem right away got everything flowing. Our technician Josh Moore was awesome. He was knowledgeable, and he really truly cared about making sure everything was clear and draining correctly. He explained everything and even checked several times before calling it good. Which gave me confidence that the drain clog was in fact cleared up. Definitely recommend!

  • Review 140 (2024-06-14 - Rating: 5)

    Tim is always helpful, knowledgeable and does a great job.Overall, Roto-Rooter delivers excellent customer service!

  • Review 141 (2024-03-19 - Rating: 5)

    My tech was Josh Hendershott and he did a fantastic job. He explained everything that was happening with my system and what he was doing to correct it. Having lost one of my two bathrooms for just a couple days I am VERY happy to have it back! Thanks Josh!

  • Review 142 (2024-06-28 - Rating: 5)

    Alex is always great when he comes in. He’s already familiar with our space and knew what to do when he realized which plumbing issue it was. 10 out of 10 for Alex!

  • Review 143 (2024-06-29 - Rating: 5)

    Tyler was professional, thorough and very helpful in determining and resolving the source of our drain blockage.

  • Review 144 (2023-12-04 - Rating: 5)

    In early September, On a late Saturday afternoon with a houseful of company, I had a sewer backup problem. I called Roto-Rooter which is located approximately 45 miles away from my house. The gentleman that answered that he could be here in approximately 1 hour. I had no option but to accept and agree to this service call. He arrived about 1 hour later as promised. I had the sewer line clean-out located and exposed for him. However, as luck was having it, we couldnt get the ca[p off. The alternative was to remove the toilet in the basement and run the snake there. The service rep proceeded with this plan and after making a couple of passes the clogged sewer line was cleared and open. WE then, the service rep and myself, proceeded top reinstall the toilet and clean up. I was relieved, as was my wife, since we now had working utilities (sewer) to service our guests.I couldnt have been happier! Then came the time for the bill. The rep gave me a Senior Discount and presented me with the bill. Considering this was now Saturday evening and knowing he had to make a 2 hour round trip.... I was pleasantly surprised at the cost. I was prepared for considerably higher bill.I apologize for the delay in providing this feedback and am sorry that I dont have the service reps name. Hopefully you can find out who this person was and pass on my deepest appreciation. He is/was very professional and an asset to your company.Sincerely,Tom KunitzerFrankfort

  • Review 145 (2024-06-30 - Rating: 5)

    Excellent services. Routed out my plugged kitchen drain. It was a very tough job due to some irregularities in my plumbing. Pleasant and professional technician. He sorted out the problem intelligently and worked hard and diligently to fix the problem. Would highly recommend this company and especially this employee.

  • Review 146 (2023-10-09 - Rating: 5)

    We live downtown in an older Victorian home. Our toilet was not flushing very well. We called RotoRooter after calling another company that said it would be two days before they could get to us. Sam said she would send someone out by 4. Tim and Nate showed up within an hour of my our call. They listened, took a look, then promptly went to work. They were pleasant and professional. Our toilet was back to flushing efficiently after they cleared out our main drain of tree roots in no time. Thank you! We won’t hesitate to use their services again!

  • Review 147 (2023-08-05 - Rating: 5)

    It’s taken several trips to fix the issues with my cottage. Finally a senior serviceman was sent this week, and he did an amazing job getting everything to work properly. Alex and his partner in training couldn’t have been nicer. Enjoyed having at my cottage. Everyone at Roto Rooter has been very nice and helpful. I wouldn’t hesitate to contact them again if ever needed.

  • Review 148 (2023-08-08 - Rating: 5)

    The technician Josh, and his technician co-worker, did a great job. They were polite and professional. Explained the situation. Provided a solution. Answered all of my questions and provided recommendations. Would definitely use Roto-Rooter again based on this great experience with their technicians and office personnel.

  • Review 149 (2023-09-23 - Rating: 5)

    Josh was awesome. He answered my call around midnight and explained the pricing and was on sight in about 30 minutes. He not only resolved the issue but showed me the root cause and offered long term solutions. A true pro with a great attitude.

  • Review 150 (2024-06-11 - Rating: 5)

    Tyler did an awesome job, they were able to fit us in same day and had lots of information. Also price cane in a lot lower then I thought it would.

  • Review 151 (2023-01-18 - Rating: 5)

    As usual, very quick response time. Same day appointment offered. Tech, Josh, called to say he could come early. Which was great. He ID’d the issue and had it repaired all in less than 2 hours. Great service. Great company. Great people. 100% recommended.

  • Review 152 (2024-07-17 - Rating: 5)

    Josh did a great job. He clearly described what he intended to do, and what he accomplished

  • Review 153 (2024-12-26 - Rating: 5)

    Unclogged the drain quick and also gave us some good information as far as work we are needing later on.

  • Review 154 (2024-11-26 - Rating: 5)

    Alex and Zack did a great job! Thank you!

  • Review 155 (2024-04-24 - Rating: 5)

    I have used Roto-Rooter a number of times due to the 90 degree angle in my sewer line and the numerous tree roots that poke their way into the sewer line looking for moisture. I have always found this company to be timely, professional and caring. The technicians today were no exception going above and beyond for us. Got Tree Roots? Got clogged drains? Call these guys...

  • Review 156 (2024-01-17 - Rating: 5)

    Josh was professional, friendly, and efficient. Roto-Rooter is quick to help correct plumbing issues. We use and recommend RR for our plumbing needs. The process and pricing are good.

  • Review 157 (2024-03-07 - Rating: 5)

    I was so pleasantly surprised to call you guys on the 4th of July and then have Josh arrive within 30 minutes. Thank you so much! Josh was amazing! He was knowledgeable and professional. But he also was very kind and polite. I was imagining the service person being grouchy that it was the 4th of July and that he had to take our call. Thankful that we got Josh. *** and I would like to schedule a follow up visit ASAP to camera the pipes. (There might be some incorrect 90 degree turns that is causing our pipes to get stuck. So we would like to know and plan ahead to fix if needed)

  • Review 158 (2024-04-10 - Rating: 5)

    ROTO ROOTER was the best company that I have ever worked with. Alex was very experienced in fixing my drainage problems. I would definitely call them again.

  • Review 159 (2024-02-13 - Rating: 5)

    Weve had Roto-Rooter out multiple times. Josh did the best job of any of the times. Not that the other ones were bad, but he did an excellent job

  • Review 160 (2023-05-19 - Rating: 5)

    We had a blockage in our septic line… Bacar was absolutely wonderful! 10 out of 10 if not more! Thank you, thank you, thank you!!! I just cant say it enough…He was absolutely fantastic & had us up and running in no time! Again, thank you for the outstanding service!. Thank you to Sam for getting us scheduled so quickly with a same day appointment!! We appreciate you!!!😊

  • Review 161 (2024-12-11 - Rating: 5)

    They were timely, professional and cared about our time and issue.

  • Review 162 (2023-07-31 - Rating: 5)

    Scheduling a Roto-Rooter appointment was very easy online and they promptly followed up to confirm. When Bacar arrived, he was professional and kind, but got right to work. He was very efficient and even offered some advice to help us avoid having recurring issues. He was great!

  • Review 163 (2023-12-20 - Rating: 5)

    We had an emergency and Roto-Rooter was there within 2 hours. Tim, the service technician, was very professional and did a great job. We would definitely recommend Roto-Rooter!

  • Review 164 (2024-04-22 - Rating: 5)

    I have had roto rooter come to my house a few times over the years. Always able to come same day and resolve the issue. They do a great job!

  • Review 165 (2024-02-27 - Rating: 5)

    Great service! Took care of all 3 issues in a short amount of time. We called this morning and were able to get to us right away the same day!

  • Review 166 (2024-08-16 - Rating: 5)

    Alex was professional and explained everything as he worked. Will definitely be calling them again.

  • Review 167 (2024-04-15 - Rating: 5)

    UPDATE: The darn tree roots struck again! And my second experience with the Roto-Rooter team was just as good as the first! Again, I called in the morning, and a team was on its way to my house only two hours later! The gal who answered the phone was friendly and reassuring. The communication from the office was great. When the service technicians arrived at my house, they were professional, efficient, and maintained good communication throughout their time working in my bathroom. Water is flowing smoothly again! I certainly hope I don’t have to utilize their services again, but would not hesitate to if I find myself in the same situation.December 2022: Roto-Rooter responded to my call very quickly, even after a holiday and blizzard! They scheduled me same day and were prompt, clean, and courteous. Just a few hours in and the job is holding up! (Fingers crossed!) Hopefully I won’t have to call again any time soon, but, if in need, I would call them again!

  • Review 168 (2023-07-13 - Rating: 5)

    Josh resolved our urgent drainage problem professionally and efficiently. He also helped us understand how to implement a long-term solution. He was skilled, helpful, patient and understanding. The company is fortunate to have employees with all these qualities.

  • Review 169 (2024-12-29 - Rating: 5)

    Quick service. Excellent follow up

  • Review 170 (2023-06-14 - Rating: 5)

    I would highly recommend Roto Rooter! From my initial call I felt that the gal I spoke to was very kind, caring and professional. The Tech was prompt and they were here quickly to repair our issue.The tech was informative, efficient and kind.Thank you for your services provided!

  • Review 171 (2024-03-21 - Rating: 5)

    Josh came out and fixed the clog in our sink! With the horrible way our system was installed when our house was built, we have continually had issues, but are grateful for service like we received today!

  • Review 172 (2023-12-18 - Rating: 5)

    They were very professional and did an amazing job. Tim was very thorough and did an excellent job fully explaining the issue we had and how he would remedy it. We had another company come out seven times in the last month and they were not able to fix our clogged sewer line, but Tim and his coworker (sorry didn’t get his name) at Roto-Rooter fixed it in under two hours. To top off great service we received, the cost was lower than the competition. Thank you so much! Recommend using them 100%.

  • Review 173 (2023-12-15 - Rating: 5)

    We were grateful for the speedy response, professional, and thorough service during the busy Christmas season! Our technician, Alex, was pleasant, helpful, got right to work, understood the problem, and cleaned everything up nicely afterward. Thank you, Roto-Rooter!

  • Review 174 (2024-12-13 - Rating: 5)

    They were explaining everything, very knowledgeable and helpful. They came very quickly that day for an emergency service and were able to clear the drain and cleaned up afterwards. Tim and his helper were very helpful and courtesy.

  • Review 175 (2023-04-13 - Rating: 5)

    They were able to fit me in very quickly. They were very efficient and easy to work with. They even gave me tips to help me out in the future. I have already recommended them to a couple of my friends. Alex did a great job!

  • Review 176 (2023-02-27 - Rating: 5)

    Josh was extremely polite and very efficient with his time spent. He worked very diligently and kept us aware of what he was doing every step of the way. He is the finest example of what customer service should be. Roto Rooter is extremely fortunate to have Josh on the team. Thank you.

  • Review 177 (2023-10-01 - Rating: 5)

    Highly recommend they showed up in less than an hour on a Sunday, completed job in a respectable amount of time for an emergency call on a weekend. Thank you for your service Great Job!

  • Review 178 (2024-01-21 - Rating: 5)

    I had a suspicion that I may have a partially frozen pipe when I lost a little pressure in the shower. I had all faucets on pencil thin drip due to freezing Temps and it wasnt until 4 days AFTER I lost a little pressure that I came home to my whole house smelling of chlorinated water...at almost 2am. I had a copper line break and blow under the house and I called the 1st 24 hour service I could find. Everyone I spoke to was kind, knowledgeable and incredibly prompt. Thank you! We capped the copper line until spring when I can get a new spigot line installed. Ill be calling Roto-Rooter for that as well.

  • Review 179 (2023-02-09 - Rating: 5)

    Wow! Same day service. Josh was professional and kind and explained what he did in detail. Cleaned up everything including roots pulled from drain. Didnt stop till job was done. Had very difficult stairs to navigate but he did it! Love that they send you a link to see where they are and how many minutes till arrival so you can be ready and a photo of who will arrive. Jess in office answered promptly, was kind and let me give her all the past details so they would know what to expect. I highly recommend and will utilize for other plumbing projects. Its too bad they are an hour away from me but they still came and price was less than locals charge and they do a better job. Cant thank them enough for taking care of this nasty project for me.

  • Review 180 (2023-08-17 - Rating: 5)

    Bacar mussagey was very polite, kind. Answered all my questions. Was very comfortable experience.He was very thorough. I would highly recommend him & roto rooter for service to others & will call upon again should a need arise. I really appreciated the clear communication. I appreciated the giving notice of when enroute, the giving of tracking w/estimation of arrival, the picture of the service . It displays open, security measures & respect of ones time. That is the 1st business that I have ever encountered, have dealt with to have in place such detailed well thought out management of business, service , the customer/client.More should follow this protocol.Thank you. ( recognition to Becar should be given)

  • Review 181 (2024-10-07 - Rating: 5)

    Bacar was timely and did a good job explaining what the problem was with my sewer line.

  • Review 182 (2024-01-23 - Rating: 5)

    ROTO ROOTER responded to my call regarding a bathtub drain clog by sending a technician to my home within a few hours. The service technician was courteous and professional and apparently well experienced. I would recommend this company.

  • Review 183 (2024-06-20 - Rating: 5)

    I have an old home that needs annual sewer/water line clean out due to tree roots. Roto-Rooter is my first choice because they deliver consistent, professional service. They record the details of my service needs and always send informed, well trained techs. Tech Josh Hendershott was efficient, thorough, and kind.

  • Review 184 (2023-07-13 - Rating: 5)

    My technician, Josh, was friendly and excellent. Would not quit until he cleared 350’ of underground drain line even though we ran into multiple obstacles and didn’t know where the exit of the drain was. Notified before arrival and came the next morning after an afternoon call the day before. Very prompt and quick response!

  • Review 185 (2024-02-06 - Rating: 5)

    Josh was super professional and friendly. He explained the issue we were having (sadly not something that could be fixed at the moment) but let us know we could contact him whenever we needed to if the problem persisted.

  • Review 186 (2022-09-15 - Rating: 5)

    The entire experience was awesome. The dispatcher was super nice and helpful and the technician was professional, fast and fixed my clogged sewer line in record time. He cleaned up a gross mess and the price was decent. I would highly recommend using them.

  • Review 187 (2023-05-17 - Rating: 5)

    Tim Grimm of Roto-Rooter of Northern Michigan cleared a partially blocked waste pipe in our house. He came out the day after we called. We received text messages to let us know when he was en route to our house. He was courteous and answered all our questions. He worked quickly and was done in about an hour. He cleaned up the work site very well. We would definitely call again, if necessary.

  • Review 188 (2024-07-09 - Rating: 5)

    Josh was excellent and well prepared to handle the issue. Extremely knowledgeable and proficient.

  • Review 189 (2024-04-30 - Rating: 5)

    Rot-Rooter technician, Alex, did a great job explaining what needed to be done and the follow up was so thorough. Thank you, Alex for being so gracious with your time and explanation.10/10

  • Review 190 (2024-07-16 - Rating: 5)

    Tim was punctual, polite, and fixed our blockage. He was awesome

  • Review 191 (2024-08-12 - Rating: 5)

    Alex from Roto Rooter was great. On time, professional, and fast.

  • Review 192 (2024-11-25 - Rating: 5)

    Bo was efficient, professional, and friendly! Really appreciate the assistance.

  • Review 193 (2023-02-03 - Rating: 5)

    Josh saved the day, after I made the mistake by not calling Roto-Rooter first! He is extremely knowledgeable and professional. I am so grateful for his honesty for what the job required and the cost to complete it. Thank you Josh, we appreciate people like you!

  • Review 194 (2024-02-01 - Rating: 5)

    Bacar was professional, friendly and knowledgeable! He was here very quickly!And had the drains wide open in an hour. He took his time checking fittings too!

  • Review 195 (2024-08-28 - Rating: 5)

    Great work. Thanks for being so quick to respond and fix our issue, Bacar!

  • Review 196 (2024-06-21 - Rating: 5)

    Tim Grimm was wonderful! If I ever need help again, I will request that Tim Grimm be my guy! Thanks Tim!

  • Review 197 (2024-08-12 - Rating: 5)

    Great service! Got an appointment same day I called, even though it was just for a routine cleaning. Worker was polite, efficient, explained everything to me so I could understand. Definitely will call again.

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