Metropolitan Bath and Tile

Photo of Metropolitan Bath and Tile

Located in Towson, Maryland

Address: 1031 Cromwell Bridge Rd, Towson, MD 21286, United States

Phone: +1 410-828-5100

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Cheques
  • Credit cards
  • Debit cards
  • Credit cards

Categories

  • Bathroom remodeler
  • Contractor
  • Remodeler

Photos

Comments

  • Review 1 (2020-08-12 - Rating: 5)

    About a month ago we had our old bathtub/shower in our master bath replaced with a new walk-in, glass door shower by Metropolitan Bath and Tile. It was a wonderful experience and we love our new shower! They made the process of choosing fixtures and tile easy. Everyone we dealt with was professional and helpful. Our installation professional, Will, explained the process in detail throughout. He was on time, and always left the work area spotless each day. We would highly recommend Metropolitan for a bathroom remodel or update.

  • Review 2 (2023-08-24 - Rating: 5)

    My wife and I were very pleased with our experience with Metropolitan Bath and Tile. From our first visit to the showroom to the completion of the project, it certainly exceeded our expectations. Kayla, the Design Consultant, was very helpful in explaining how the bathroom renovation process works. A few weeks thereafter, Tom, the Estimator and Master Mechanic, provided us with a detailed overview of how the design of our new bathroom would be constructed and answered all our questions/concerns. When it was time to meet with the Showroom Manager/Designer, Wendy, she made us feel comfortable and offered suggestions to complement the patterns, colors and styles chosen to get the “right look”. On the day that the project work started, we could not have asked for a better pair of workers. Rob and Connor were exceptional! Their attention to detail, expertise, and friendly personality made the 5 weeks fly by. The bathroom turned out magnificent! What a dramatic improvement! We have received so many compliments from our family and friends. We would highly recommend Metropolitan Bath and Tile. If you are considering a bathroom renovation, you need to think about Metropolitan Bath and Tile – you will not be disappointed!Chuck and Randi Geppi

  • Review 3 (2023-10-02 - Rating: 5)

    What can I say? Metro Bath and Tile took my ugly bathroom and turned it into something beautiful. We met with the salesperson who was very knowledgeable and patient with answering all of our questions. During our appointment in the showroom to pick out materials, we met with Ms. Wendy who was very helpful with making decisions. Believe me Im a very indecisive person so picking materials was not an easy task. Then we met Zach who was absolutely fabulous with installing everything. Every person we had contact with was responsive to our many questions. I would highly recommend Metro to all my family and friends.

  • Review 4 (2023-04-27 - Rating: 5)

    The entire process from the first visit to the showroom to the actual work to remodel two bathrooms went smoothly and performed to perfection. Kayla O. was such a joy to work with. She helped us with the selection of materials and design plus, explained the process and answered all of our questions. Our installation technician was Paul. OMG, this guy is so talented and a skilled tradesman. Tile installation is beautiful, and the preparation/ repairs were expertly completed. We did run into a few surprises during the demo phase, but even these bumps in the road were managed professional. We couldnt be more satisfied with the work Metro Bath and Tile did for us.

  • Review 5 (2023-03-05 - Rating: 5)

    We are very pleased with our experience with Metropolitan from start to finish. Tom and Wendy made the process very easy for us and knew exactly what we wanted. Sam did a fabulous job with the remodel. When it comes to tile - he is the man! Thank you Metropolitan for a job well done.Mark and Karen

  • Review 6 (2023-02-18 - Rating: 5)

    I have been working with Metropolitan to remodel my powder room. They worked with me to design it and I will add a new review when complete. Tommy and Kayla have been wonderful during the design and estimation process. They are knowledgeable and very customer focused. I am looking forward to the installation.

  • Review 7 (2019-12-20 - Rating: 5)

    Completed a very large bathroom remodel with removing a built-in tub with steps and moving a shower from one room to the other (now a large shower with no door), tiling, vanity and electrical. Every person at Metro was excellent and friendly. They were also responsive. Every construction job encounters blips and they have been wonderful getting the last 5% to our satisfaction. Pricing - they do not negotiate. Timeliness - on time or early. Expertise - in almost all areas excellent. Cleanliness - perfect. Trustworthy (leaving them in the home to work alone) - no issues or concerns at all. We did have a few issues with the natural stone shower we put in and if I had to do it again, I wouldnt. Note, they do not paint but do get the walls paint ready. Would I recommend them to others - yes. Would I use them again - absolutely.

  • Review 8 (2020-07-12 - Rating: 5)

    We are very pleased with the remodeling of the two bathrooms in our condo. From the initial appointment, to their help in the design process with Alex and Wendy, to the final follow-up visit all went smoothly. At first hesitant to have work done during the corona virus, at no time were we uncomfortable during the process. Rob and James did a masterful job with the installation conferring with us at each stage and getting our approval before moving forward. Jeff was outstanding doing the finishing work, coming up with a perfect solution to a problem that was encountered.We are so very pleased with our new bathrooms and recommend Metropolitan Bath and Tile to anyone who wants a professional remodel.Jim and Marge C.

  • Review 9 (2019-06-10 - Rating: 5)

    We visited the Towson location to select the tile and obtain an estimate for installation of a kitchen back-splash. We were very pleased with the variety of choices and very helpful guidance that ended in a result that is perfect for us.The installation took two days and I give high praise to the installer. He was meticulous about the installation details and kept the work area very clean. We couldnt be happier with the process and final result. Everyone who has seen it loves it, as do we.

  • Review 10 (2019-09-14 - Rating: 5)

    We contacted Metropolitan Bath and Tile to help us with a shower stall problem. It was leaking into the kitchen ceiling, and after many inspections, the conclusion was that the shower tiles were loose and leaking. It was not a huge job, but it required experienced workers. I found them at Metropolitan in the Towson office. Wendy helped us to schedule an estimate and assisted us in the showroom. Bobby gave us very carefully measured and fair estimate.He patiently answered all the questions and helped us with different issues. The initial crew, Jeff and Billy, were very punctual, and were hard and detailed workers. Jeff prepared the job site very efficiently. Everything was covered and cleaned. David Collier, production manager, helped us to manage the entire process successfully and finish on schedule. Everyone was very respectful, professional and experienced. Im very grateful and very happy with the finished product. My shower stall looks beautiful and the leaking problem appears to be solved. I will use Metropolitan Bath and Tiles again and have already recommended them to my neighbor.

  • Review 11 (2018-09-09 - Rating: 5)

    We contacted Metropolitan Bath and Tile (MB&T) for a Master Bathroom remodel. Throughout the entire process, we felt that the company was attentive and professional. We had visited the showroom in Towson first, to get an idea of the workmanship. Our estimate appointment was done at our convenience on a Saturday by Dave and our proposal appointment with Wendy and Alex was done during a weekday, so that we would be relatively uninterrupted while discussing the options.Just like every homeowner, we had a budget, and we feel that Wendy and Alex kept that in mind during our discussions. There was never any complaining when we asked about leaving something out, or asking what the price difference would be between two or three possible options. We eventually made all of our choices and signed the paperwork. It was almost a complete gut and remodel, as we were eliminating a corner tub; expanding the shower; and having new tile for both the shower and the floor. Two weeks later, we ended up visiting again to discuss options for replacing the vanity countertop, which we agreed to. It was pointed out that, due to the late addition, that the countertop might not arrive in time for our job, which was understandable.We did have some time restrictions for when the company could start the work, but the company worked with us on that. The initial crew, Tom and Cole, showed up on time; prepared the jobsite; and went straight to work. This process continued for the entire week. We felt that Tom and Cole treated our house as if it was their own; the quality of the work is amazing. This continued for the other members of the crew, Kevin and Charlie. To our great delight, the countertop arrived in time (thanks to Wendy putting a rush on the order) and the entire bathroom was finished a day earlier than the initial time estimate.We could not be happier with the result. We expect to enjoy our new bathroom for many years to come. We would not hesitate to either recommend or use Metro Bath and Tile for any other remodel job in the future.

  • Review 12 (2023-02-09 - Rating: 5)

    Metropolitan Bath and Tile did a wonderful job of my bath remodel. Tom Osbourne and his guys are top notch. Would highly recommend and use them again!!

  • Review 13 (2019-11-17 - Rating: 5)

    They were soooo helpful and we found the perfect stuff for our bathroom. Enormous inventory and great help.

  • Review 14 (2023-05-23 - Rating: 5)

    Great job! The crew was so professional and the final remodel is beautiful! Will be using them again on my next bathroom remodel.

  • Review 15 (2023-02-09 - Rating: 5)

    Tom was Very professional, efficient and understood exactly what we were looking to do! Highly recommend!!!

  • Review 16 (2023-02-10 - Rating: 5)

    They replaced the tile in my bathroom and put in a new tub and did a fantastic job!

  • Review 17 (2023-02-20 - Rating: 5)

    Still deciding on who we’ll use but our initial engagements have been great.

  • Review 18 (2023-05-04 - Rating: 5)

    Metropolitan was so professional and easy to work with from the first call to the installer

  • Review 19 (2023-02-19 - Rating: 5)

    Both Kayla and Tom were great to work with!

  • Review 20 (2023-02-16 - Rating: 5)

    Mr. Buck was on time, friendly, courteous and very informative.

  • Review 21 (2023-02-14 - Rating: 5)

    Great service, communication between the office team and their on-site team was great! The work the did was beautiful and done correctly in a timely manor. Would recommend this company any day to my friends and family.

  • Review 22 (2023-02-12 - Rating: 5)

    Metro bath and tile is amazing. They were so helpful and fast! 10/10 would use again

  • Review 23 (2021-08-01 - Rating: 5)

    Having used Metro Bath & Tile once before and being very pleased with their work, I wanted to do business with them again. This time, I needed to have a shower installed that was handicapped accessible, and they are certified for that type of work. They understood my needs and made it happen.From the beginning of the project to the end, the process went smoothly – from the patient and helpful assistance of Wendy in the Towsend showroom to the very skilled and specialized professional installer who crafted two beautiful bathrooms, it all exceeded my expectations. Paul is the expert who specializes in handicapped accessible installations. He did all the work for both bathrooms and was the most professional, thorough, considerate and polite person I have ever done business with.I also want to mention how much I liked that Metro Bath & Tile only started the project when they had all the materials necessary to complete it. Once the work was started, it didn’t stop until it was finished. At the end of each day, the installer review what was completed that day and informed me of the work to be done the next day.If I could give Metro Bath & Tile more than a 5-Star rating, I would. Being able to have my husband sit in a shower chair and roll into the shower now is a life changer for us because that eliminates the possibility of him falling in the shower again.As before, I am extremely happy with the remodel of my two bathrooms and highly recommend them to family and friends. Their excellent quality of work remains consistent and is unsurpassed. I love my two new bathrooms!

  • Review 24 (2023-02-12 - Rating: 5)

    Very professional showed up on time and did exactly what I wanted

  • Review 25 (2023-02-18 - Rating: 5)

    Very professional experience from staff and work crew 👏 👍!

  • Review 26 (2023-08-14 - Rating: 5)

    Excellent job No complaints