Home Elevators & Lift Products, LLC

Photo of Home Elevators & Lift Products, LLC

Located in Sunset beach, North Carolina

Address: 8311 Ocean Hwy W, Sunset Beach, NC 28468, United States

Phone: +1 843-353-3533

Rating: 4.1

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Elevator service
  • Contractor
  • Wholesaler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-25 - Rating: 5)

    Thanks to the install crew, John and Eric for overcoming some unforeseen issues and getting the lift installed. We are extremely happy with it and look forward to having you do our service in the future.

  • Review 2 (2024-06-05 - Rating: 4)

    Horrible customer service. Spoke with Jason and Sue. Both said they would contact service. Never heard back. Two separate concerns.VPL has not consistently worked since installed. Been stuck on it more than once or can’t use to lift people, luggage or groceries.Since my initial review, the company reached out to me. They worked diligently to address my concerns. At this time, they have been very responsive.

  • Review 3 (2024-07-01 - Rating: 5)

    Met with the owners John and Sue they were very helpful and accommodating. We live in the Myrtle Beach area. I have a cousin that was having issues getting up and down stairs.

  • Review 4 (2024-06-26 - Rating: 5)

    The best in the business! John is a genuinely professional and customer satisfaction oriented business owner. Highly recommend!

  • Review 5 (2024-08-22 - Rating: 5)

    We have had a few issues with our elevator in the past. Some have been renter user errors, and others just kinks with the new installation. Today Dave and Jay came out and did a through evaluation of our elevator. Jay found a few issues and fixed them quickly. I feel confident that our elevator will now be in top share! Both were very courteous. Would recommend!

  • Review 6 (2024-06-14 - Rating: 5)

    Great company with an experienced team who listen to their customers. The Carolina lift is amazing.

  • Review 7 (2022-08-29 - Rating: 4)

    Well the. Company redeemed itself. The elevator stppped working on Sat. I left a message & someone called back Mon & supervisor showed up & by 10am & had it working in 20 mins & no charge. Thanks.BTW, I was responsible for 60 office staff, 12 service techs & parts warehouse with 50 workers. &owner operator of multi brand new car deakership..so I do know a little about running a business!This company is as poorly managed as a childs lemonade stand! They are a monopoly. No other company will work on their products. You call. No answer. Then you call back. They disconnect. They call you back schedule a visit..,& NO.SHOW!YOU call them, they say Tech didnt show for work..So dont you think.someone shouldve called!@ One person schedules Weds, then anothet calls back, its Friday & a third person its Monday!@! Oh but call to verify!!.WTH!PAY more, higher more techs or sell out to someone who will!Their rates are outrageous & they didnt finish the job for $3900!!The call button light worked BEFORE the new board was installed. Now it doesnt. The Tech left & said someone will be back to fix it..THEN I get a proposal for $270 to fix the call button light!!DONT EVER USE THESE FOLKS FOR ANYTHING! Theyre strictly amateurs.

  • Review 8 (2018-11-01 - Rating: 5)

    Very affordable Install and Service company! This company has great prices on their products and services. You will not find another residential elevator and lift company around that is capable of doing the great work this company does and at such an affordable price! The install and service technicians get their jobs done in a timely fashion and with great respect for the homeowners and property. The office staff is easy to work with and will do whatever they can to make sure the job gets done smoothly. Overall, I would recommend Home Elevators & Lift Products, LLC to anyone looking to install a residential elevator or lift and/or to those who need service on their current units.

  • Review 9 (2019-03-11 - Rating: 5)

    Home elevators is the ONLY installer that we trust with our projects. They have now done 8 elevators for us over the past couple of years without any issues. They install properly the first time and meet our schedule every time. John, Sue and David have been wonderful in helping us deal with issues on our elevators installed by Residential Elevator Co. Residential Elevator Company performed horribly and refused to warranty their product, blaming it on the government that makes them install safety devices. Since changing over to Home Elevator, we have not experienced any of those problems.John and Sue came out one evening at 11PM to help us with an elevator that we had installed by another company prior to finding Home Elevator. David stops by constantly and checks on our projects.If you are not aware of it, residential elevators are not inspected or monitored by the State of South Carolina and therefore the residential elevator industry is wrought with dishonest companies. Home elevator has been fair on pricing and performed perfectly for us. We are currently ordering 5 more elevators from them for new projects. Highly recommend this company.

  • Review 10 (2024-01-03 - Rating: 5)

    Great service and price. What a wonderful office staff to deal with along with a dedicated knowledgeable service and installation staff too.

  • Review 11 (2024-06-15 - Rating: 5)

    Great experience, will definitely be calling them again!

  • Review 12 (2024-06-13 - Rating: 5)

    Great team to work with. The install went great and they staff provided quick responses to my questions. Would definitely recommend their services to friends and colleagues.

  • Review 13 (2024-06-14 - Rating: 5)

    Great experience. Friendly staff. Very satisfied.

  • Review 14 (2024-06-14 - Rating: 5)

    Great company, great group of people, highly recommended! Will definitely be using them again! Thank you Sue for all of your help!!

  • Review 15 (2024-06-20 - Rating: 5)

    Overall great experience with the office and field staff. Very friendly and knowledgeable.

  • Review 16 (2021-03-26 - Rating: 5)

    Home Elevators is the best elevator company in the Carolinas. They are quick and responsive and very helpful with all questions and issues that arise.

  • Review 17 (2024-06-14 - Rating: 5)

    Great hospitality and very friendly guy! Many thanks!!!

  • Review 18 (2021-04-22 - Rating: 5)

    If you have a home elevator, you have to take care of it. These people do a yearly inspection for us. No complaints. Pleased with service.

  • Review 19 (2018-11-09 - Rating: 5)

    We got great service immediately and were extremely pleased with the results. Great company

  • Review 20 (2024-07-11 - Rating: 5)

    Zack was excellent and thorough

  • Review 21 (2020-03-06 - Rating: 4)

    Their service is good but they charge very high prices for parts.

  • Review 22 (2024-02-13 - Rating: 5)

    Great customer service, great products, great staff

  • Review 23 (2021-12-29 - Rating: 5)

    Luv these people--service...friendliness...most importantly...COMPETENT at fixing the root cause of our home elevator issue (2005 American Crescent Elevator)....

  • Review 24 (2022-02-16 - Rating: 5)

    Very pleased with our experience. Highly recommend Home Elevators.

  • Review 25 (2023-08-27 - Rating: 5)

    Fantastic people and great customer service.

  • Review 26 (2020-05-17 - Rating: 5)

    The absolute best customer service! Sue is outstanding!

  • Review 27 (2020-07-07 - Rating: 5)

    Our annual elevator inspection took place last week and Home Elevators & Lift Products made recommendations for work that we needed to keep this 14 year old elevator serving us safely and in top notch condition. The service personnel were knowledgeable & courteous. The technicians made every effort to keep our house clean during their work. They took the time to explain what needed to be done and WHY. They called 30 mins. before they arrived, took pride in their expertise and demonstrated their desire to represent their employer well. Excellent customer service at every step!

  • Review 28 (2019-07-17 - Rating: 5)

    I chose Home Elevators & Lift Products, LLC to install an elevator during construction of our new home at Ocean Isle Beach. My decision to use this company was based on their commitment to service and follow up. During my annual inspection this month they noticed an issue with the computer board, ordered a new chip and within a week were back to replace it. During that follow up the technician noticed a portion of the rail for the sliding door was slightly bent and made adjustments to the rail so the door would close better and are scheduled to return to replace that portion of the rail. I highly recommend Home Elevators & Lift Products, LLC, they stand by their product and are true to their commitment to provide timely and professional service.

  • Review 29 (2019-08-19 - Rating: 5)

    The owner of Home Elevators and Lift Products, Mr. John Whitaker, was very accommodating with the problem we had been experiencing with our Federal brand elevator. The elevator was installed in our new home in August 2017 which was before Mr. Whitaker took over the company. He agreed to replace the electronics of the Federal brand elevator with electronics from his company. Mr. Whitakers installation team was able to replace the electronics in a professional and timely manner. One of the installation team members made sure that we knew how the new electronics worked, since it was different from the Federal brand, by ridding with us in the elevator and explaining the features. We would definitely recommend Home Elevators and Lift Products for elevator installation, repair and service.Michael and Mary Garner, North Myrtle Beach, SC

  • Review 30 (2021-07-28 - Rating: 5)

    Sean at Home elevators came out to repair the elevator and not only did that but went above and beyond by helping to fix a garbage disposal. With plumbers so backed up right now, Sean was a hero to our group and we are so thankful he went the extraMile. Great company and unbelievable customer service. Thank you Sean!!!!

  • Review 31 (2022-07-02 - Rating: 5)

    I like going up and down. You should try it sometime.

  • Review 32 (2017-03-14 - Rating: 5)

    Very affortable service company

  • Review 33 (2022-01-04 - Rating: 5)

    Excellent!

  • Review 34 (2019-07-13 - Rating: 5)

    Prop service

Similar Organizations

No similar organizations found.