Rocket Rooter Septic and Plumbing

Photo of Rocket Rooter Septic and Plumbing

Located in Summerfield, Florida

Address: 9464 SE 162nd St, Summerfield, FL 34491, United States

Phone: +1 352-800-8426

Rating: 4.8

Services

  • On-site services

Categories

  • Plumber
  • Bathroom remodeler
  • Drainage service
  • Hot water system supplier
  • Septic system service
  • Sewage disposal service
  • Water filter supplier
  • Water softening equipment supplier

Photos

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Comments

  • Review 1 (2024-06-27 - Rating: 5)

    Im not much on posting reviews, but a month or so ago I was having a septic issue, so I checked around, made a few calls, then I called Doug at Rocket Rooter Plumbing....he said tomorrow or maybe he can get his tech to me later in the afternoon... Great, Jason (i believe his name was) showed up a couple hours later and went right to work.To make a Long story short....it wasnt an easy job as my septic was under my stone landscaping and poured concrete edging..... but this gentleman did a fine job, he worked through the obstacles and we decided to put risers in... beautiful job... I cant be more impressed.Call Doug at ROCKET ROOTER PLUMBING and I think you will be happy you did.

  • Review 2 (2022-09-30 - Rating: 5)

    Yesterday I contacted Doug. I was having issues with my septic backing up. Due to hurricane Ian he could not send anyone out. He was helpful over the phone for some things to do and set an appointment for today. The crew showed up early!! Really nice couple of young men. Got right to work. Within an hour they had completed pumping out my espy tank and cleaned the filter! Very professional crew! Thanks Doug!! I highly recommend these folks if you have plumbing needs, especially septic, since that is the only service have used so far.

  • Review 3 (2024-11-25 - Rating: 5)

    Needed my septic drained after 8 years and called this company. They sent out Lionel who had a great attitude and was very knowledgeable. He was genuine with providing tips on the septic service l in addition to draining the septic quickly. I would most certainly recommend this company if you live in the area.

  • Review 4 (2024-10-10 - Rating: 5)

    As I was preparing for hurricane Milton I switched from my tankless water heater to my hot water tank. Suddenly I had no water in half the house. In a full panic I called Rocket Rooter and Doug answered. I explained what was going on. He told me what he thought the problem was and what to do. I followed his instructions and that fixed it. He did not have to help me that way and I can’t thank him enough for his help. They are now my go to plumbers and will send anyone asking me who I use his way.

  • Review 5 (2024-03-02 - Rating: 5)

    Some of the most outstanding people we have worked with, we are in the middle of having are drain field redone, everyone that has talked with us has been amazing. Would highly recommend, the price reflects what you get 10 out of 10

  • Review 6 (2023-06-18 - Rating: 5)

    Very quick at answering me and calling me to set up a time and cost. They were here next day, very nice and professional. I cant remember his name but he married into the family bizz.

  • Review 7 (2024-01-31 - Rating: 5)

    Our septic was full and on the verge of backing up and it was already 5pm. Rocket rooter was able to come out the very next morning and empty our tank. I didn’t catch the name of the guy who came but he was super knowledgeable and was very helpful explaining everything that was going on. It was a black guy with two dreds. I wish I got his name guy deserves some recognition he was really good.

  • Review 8 (2024-01-29 - Rating: 5)

    The service man came the next day which was greatly appreciated. He pumped the septic tank, explained what he had done, & how to keep the tank healthy in the future. He recommended a new drain field in the near future, since ours was 24 yrs old. He explained about the costs, including the county permit. Very helpful and knowledgeable. THANK YOU

  • Review 9 (2023-10-23 - Rating: 5)

    Called on a Monday morning after spending the weekend without being able to use the kitchen sink due to a blockage. Doug answered and said he would be out in the afternoon. He arrived about 12:30. He unclogged the drain line and cleaned up his mess. The price was extremely reasonable! Doug was professional and helpful. Offered information about other services they provide. We will use and recommend Rocket Rooter in the future!

  • Review 10 (2024-10-12 - Rating: 5)

    Called on a Saturday guy was super helpful saved me lots of money!!!!! Highly recommend !!! Thanks again will defiantly use you again in the future.

  • Review 11 (2024-11-12 - Rating: 5)

    Very knowledgeable and took care of my problems. Have used them many times and always do an awesome job.

  • Review 12 (2023-02-11 - Rating: 5)

    I own a house from 1958. My sinks wouldnt drain and we had a lot of difficultys. I called Rocket Rooter and not only were they there on time but fixed my problems in a timely manner. Doug was very professional and very informative. I will always go for the family owned over corporate any day.

  • Review 13 (2023-04-11 - Rating: 5)

    I was getting water back-up in a home I just recently purchased. Kevin was early to the appointment and worked to identify and resolve the issue. He was very professional and personable throughout the process - he made my day. I will definitely call on him again if I ever need plumbing services and highly recommend Rocket Rooter.

  • Review 14 (2022-04-15 - Rating: 5)

    Mitch was an awesome. They showed up when they said they would. They were professional. Their equipment was like brand new. They were able to respond within two hours of my call to pump out my septic tank. Mitch was very knowledgeable and honest. I have been in construction my entire life and I was waiting for them to try to scare me into replacing my drain field or trying to up-sell me on things I didnt need but that never happened. Mitch was straight up honest with me and actually explained to me the reason the issue was not as bad as I thought it might be. Great people, great service, and I would highly recommend them!

  • Review 15 (2023-03-07 - Rating: 5)

    Had issues with my septic system and needed same day service. After calling 27 different companies Rocket Rooter was the only company who could actually deliver same day service. The owner himself came out to run the camera through the line to see where the issue was. Within 2hrs the issue was resolved and at a very reasonable price.If you find yourself in a similar situation look no further, Rocket Rooter is the only way to go. Kind, professional and knowledgeable and willing to share helpful tips on how to properly manage and maintain your septic system.

  • Review 16 (2023-01-09 - Rating: 5)

    Kevin arrived early and was pleasant, knowledgeable, and able to diagnose the location of the leak immediately. He had everything that was needed to accomplish the repair and was done and cleaned everything up in less than 1/2 hour. Gave me peace of mind knowing that the leak was gone!

  • Review 17 (2019-03-04 - Rating: 5)

    I called Doug and he offered me a next-day appointment! I mentioned it wasnt an emergency. He asked that I text him my name, address, need (Septic pump out), and day/time Id like. He came out the day and time I asked for and was done in under an hour. Fantastic communication, wonderful job, very thankful!Will use Rocket Rooter for our future plumbing needs.

  • Review 18 (2022-07-28 - Rating: 5)

    Kevin was my plumber today. He was very quick to get here. Great personality. Very knowledgeable and fixed my problem within an hour. Will definitely use them again if needed.

  • Review 19 (2020-10-27 - Rating: 5)

    This is a wonderful company to call if you want fast, honesty,and friendly service. Im so glad I found and used this company, its hard to find people that are honest anymore but I had no worries trusting them. Very knowledgeable and could do septic and plumbing so I didnt have to call two people out. I really appreciate what they did to resolve the backup problems we had and also installed the toilet. I know who to call for any future problems with any septic or plumbing issues. Great people..

  • Review 20 (2022-10-08 - Rating: 5)

    Last night my water tank had a leak and they were the first to answer. Even though they didn’t have any plumbers until Monday the gentleman on the phone was very helpful with scenarios and helped as best as he could. Though we went with another plumber I’m very grateful for this company answering at a late hour and trying to help figure out the situation.

  • Review 21 (2021-08-28 - Rating: 5)

    So thankful for Rocket Rooter! We had a slow draining/ clogged toilet and after trying to snake it ourselves to no avail we finally gave up and called the professionals..... and thank goodness we did! They took the time to investigate the issue and actually found that we had a cracked pipe that was causing the backup. It is hard to find a company that you can trust to do a good reliable job, and we are very happy that we chose them. They didnt rush and actually took the time to find and address the issue where some companies just do a patch job, collect their fee and go. For anyone that is having any issues, I highly recommend them for the job. I know that if I have any other issues in the future, they will be my first call.

  • Review 22 (2022-05-12 - Rating: 5)

    We just moved here and had our tank cleaned out from another company 5 months ago but today our septic tank was not draining and we called a few companies and either no one answered or they could not help our situation until Doug answered our call and guided us through our difficult unknown situation, asking us questions, taking time out of his work day to assist us in our very stressful dilemma, “digging” for a solution and he was able to find the issue!! We offered to send him money for his help but he said no worries! What a relief that we thought it would cost us thousands of dollars and our family of 6 would be in a hole but we are safe! Thank you God! Thank you Doug! We have your number saved for future services! Nathalie & Joe Arnold & 4 Children

  • Review 23 (2021-07-19 - Rating: 5)

    Great price and Great fast reliable service. Neat and very informative representative. I give them 5 stars. The representative was excellent and very nice. When he left, it looked as though the ground was not disturbed after he was finished. I recommend them highly. Price is right for a septic tank not being serviced for 15 years. Thank you again.

  • Review 24 (2024-05-15 - Rating: 5)

    Brandon came on time to pump septic tank and did a wonderful job!! We will use again.

  • Review 25 (2018-01-24 - Rating: 5)

    I called to have our septic pumped and they were able to come out the same day. Very prompt service, very friendly and much more knowledgeable than the last person that we had used. I will be sure to call him and refer business to him if I know of anyone needing services.

  • Review 26 (2019-04-26 - Rating: 5)

    We had a major clog in our home on a Thursday night. Doug came in on short order evaluated the problem and resolved the issue. He was very thorough and showed us photos taken with the camera inside the pipes to showed us what the problem was and explained how and why it might have happened and how to prevent it. Highly recommend Doug.

  • Review 27 (2020-01-21 - Rating: 5)

    DOUG from Rocket Rooter Plumbing assisted me over the phone with an issue I had with a major leaking shower head. He walked me through each step on how to fix it and sure enough it all worked out. These guys are a class act and I will be recommending them to everyone and anyone. Doug thank you so much. - TJ Strong

  • Review 28 (2021-03-10 - Rating: 5)

    Called Sunday evening for a septic tank clean out. Showed up the next day before noon! They took the time to check the flow of my system to ensure my main line was clear. Great company Highly recommend.

  • Review 29 (2021-01-05 - Rating: 5)

    Doug was awesome!!! We was so knowledgeable and helpful. We had a leak under the house and he came right out and fixed it. So grateful for him!! We will be using him again in the future!!! And I’m picky on who comes to the house to fix things!!!

  • Review 30 (2021-03-15 - Rating: 5)

    Called late on the weekend for an overflowing septic tank, they talked me through how to fix it enough for the evening and then showed up early the next day and got everything fixed for me. Very friendly, efficient, and hard working. Will be using their services from now on.

  • Review 31 (2022-06-16 - Rating: 5)

    Blake came out to pump our septic tank. Was very professional, on time and did a great job. Will definitely be using be using rocket again in the future for all our septic needs

  • Review 32 (2022-04-19 - Rating: 5)

    Mitch showed up on time. Took care of cleaning out my septic and advised me on products for better maintenance and performance of my system. Its 15 years old.. Thanks so much. Highly recommend.

  • Review 33 (2020-07-06 - Rating: 5)

    Doug was very responsive and serviced my septic tank the next day. Showed up on time and did a great job with great customer service. Highly recommended.

  • Review 34 (2024-03-11 - Rating: 5)

    We would recommend Rocket Rooter to anyone looking for efficiency and service people that actually show up when they say they will. Bravo and thank you Brandon.

  • Review 35 (2024-07-15 - Rating: 5)

    I was very happy with the service. The man was very nice and helpful. I even sent him on his way with fresh eggs from my chickens!! Thank you so much. Got a card from him so I will be calling yall anytime I need service!Vicki Sundin

  • Review 36 (2020-06-03 - Rating: 5)

    Had a great experience, I would 100% recommend. They were able to assist with our problem immediately and Doug was very professional and did a great job fixing our problem. Overall, great business and services.

  • Review 37 (2020-07-08 - Rating: 5)

    Very knowledgeable, professional and thorough. Two other plumbers failed to fix the two leaks permanently, kitchen sink and washing machine. Would definitely recommend this Plumber⭐⭐⭐⭐⭐

  • Review 38 (2020-06-20 - Rating: 5)

    Called to take care of an overflowing septic tank. They were responsive and nice to work with. Very fair price.

  • Review 39 (2023-05-08 - Rating: 5)

    Love this company! Super quick and efficient! Blake that came here really knows his stuff!

  • Review 40 (2019-01-27 - Rating: 5)

    They came out on the same day. Pumped out the system and did a great job! I will recommend them.

  • Review 41 (2024-05-02 - Rating: 5)

    Great company fast response conscientious employee he was in he was out he was paid fairly thank you rocket rooter!

  • Review 42 (2023-02-15 - Rating: 5)

    This is the most professional,honest,& knowledgeable company I have ever done business with since moving to central florida

  • Review 43 (2022-02-01 - Rating: 5)

    Thank you for coming out so fast and excellent and professional sevice at a reasonable price and a big thumbs up for Robert.

  • Review 44 (2024-01-30 - Rating: 5)

    They were on time as promised and did a very good job. Would tell my friends what a good company they are.

  • Review 45 (2018-03-22 - Rating: 5)

    Very good service for extremely fair price. Came out right away and finished job promptly

  • Review 46 (2019-05-29 - Rating: 5)

    They came the day I called and the septic tank problem was completely fixed the next day.

  • Review 47 (2020-08-28 - Rating: 5)

    We purchased our home about 6 months ago and have found multiple issues the most recent being after having sprinklers burst in the front yard we were not aware of being active, all the faucets stopped working in the house. Doug came out the same day and was amazing. He was professional, courteous, prompt and extremely knowledgeable about his profession. When it seemed the only option was to replace all the pipes under the house, which would have cost somewhere in the range of $7,000 to $9,000, he worked hard to come up with an alternative option. We finally decided on a plan of blowing out all the faucets in the house to remove the sediment. This is not a common practice, yet he came up with a way to do it safely and effectively while making sure all of our water access points worked to the best of their ability. He replaced all the valves with the correct size plumbing and even replaced the inner workings of our toilets that had become clogged with sediment. He made sure we understood what he was doing and why while always answering our questions. I am handicapped and have a surgery coming up the next week and although he was booked solid he showed up the very next morning making sure he fit in our job so I would have water. He proceeded to show up the very next morning at 9 a.m. and worked until all of the faucets had been completely flushed out with the sediment removed and valves replaced by about noon. He saved us thousands of dollars by being honest and extremely knowledgeable about his area of expertise. Doug is a master plumber and showed us ways that we could clean out the faucets in case there was a little sediment that came through over time.From the first phone call which his father answered to when Doug was packing up his supplies and showing us the valve access points I never once felt concern about the service I was receiving. This was not the first time we had a plumber to our home since we purchased it and the last time left a horrible after taste of what a plumber could be like. We are very grateful to Doug and his father for showing us there are still honest, hard-working, knowledgeable people in the field who only want to give you the best job at the best price.

  • Review 48 (2018-10-09 - Rating: 5)

    Im very pleased with the prompt, professional, and knowledgeable service I received.

  • Review 49 (2019-04-02 - Rating: 5)

    Called him for my grandparents septic backup, came out same day. Did a pump out and also located a broken pipe. Also suggested a riser for the pump out. Doug and Rob came back a total of 3 times to complete this job, then called me when I was in Tennessee to let me know that my grandparents were good to go. Cannot beat the passion and customer service. Would highly recommend to anyone.

  • Review 50 (2022-01-18 - Rating: 5)

    Came on Christmas Eve to pump out a backed up septic system. Reasonable and professional.

  • Review 51 (2024-02-02 - Rating: 4)

    Came on a weekend. Quick job.

  • Review 52 (2022-02-05 - Rating: 5)

    Very happy with their service

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