Alto Sewer Service - MN Drain Cleaning Company

Photo of Alto Sewer Service - MN Drain Cleaning Company

Located in South saint paul, Minnesota

Address: 1019 Concord St N, South St Paul, MN 55075, United States

Phone: +1 651-690-5345

Rating: 4.5

Services

  • Online estimates
  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Drainage service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-24 - Rating: 5)

    Its near impossible to get emergency service on Sunday, but fortunately I was referred to Alto Sewer Service. Not only was their technician Dylan, able to get to me promptly in SW Minneapolis, but he was very informative, pleasant, and the charge was less than what I expected.I will definitely use them again, and can recommend to anyone with confidence to use their services.

  • Review 2 (2024-09-30 - Rating: 5)

    It is never fun to have a plugged or slow flowing drain. My basement bathroom sink was plugged. It had been draining slow. This morning it was PLUGGED! We send so many of our customers to Alto Sewer, so I knew who to contact. Alto dispatched Frank and he cleared the drain in short order. Great communication, clean work, and excellent results.Call Alto Sewer if you have drain issues! I dont have a good photo to post, and who really wants to see photos of a clogged drain????

  • Review 3 (2024-08-19 - Rating: 5)

    Outstanding service and problem resolution. Our sewer line backed up and they arrived promptly, identified the issue, and cleaned it out. The technician was friendly, knowledgeable and efficient. What was an unpleasant problem turned into a great experience. Thank you Alto!

  • Review 4 (2024-08-01 - Rating: 5)

    Used Alto through the home warranty. Staff were professional, prompt, and very helpful! Took care of the clogged sink the same day the request was put in.

  • Review 5 (2023-11-21 - Rating: 5)

    When we purchased of our home this past summer, the previous owners sweetened the deal with a one-year paid home warranty – which fortunately has gone relatively unused. That is, until we saw water backing up coming from the drain in our basement. Upon putting in the service request, we were paired with Alto Sewer Service. For the most part, the experience with Alto Sewer was standard, and if I had not been met with the lack of communication today, I would’ve most likely felt positive (well as positive as one can be about sewage) about the whole ordeal. Let’s get into it.Having dealt with a service request through our home warranty before, I knew that it was unlikely that the assigned vendor would reach out within a few hours. When the issue was minor, I did not mind the delay. However, given the circumstance, I personally reached out to Alto within the hour of the assignment. To my luck, the office answered very quickly and was able to get a technician to come out within 4 or so hours on a Sunday!The technician assigned to our home was knowledgeable, honest, and damn, did he try! He arrived late Sunday afternoon and after an hour or so of troubleshooting, kindly informed us of his assessment – a grease clog - and divulged that he did not have the correct tools for the job. Following up on his promise the evening prior, the technician arrived this morning and immediately got to work. The sounds alone from the basement proved that the technician was truly giving it his all. In the end, he was able to fix half of the problem – the clean-out drain to the street – but was unable to unclog the main line to the clean-out drain.What stood out to me though was Mike, one I believe to be the owner, came out to next day and was able to clear the clog within a timely manner. I appreciate all the hard work from this company.

  • Review 6 (2023-10-28 - Rating: 5)

    Rick was amazing! Very knowledgeable and professional. Did not try to sell my on services I didnt need and gave great advise for continued maintenance. Would 10/10 recommend and will use them for all future services.

  • Review 7 (2024-12-14 - Rating: 5)

    I had a great experience with Alto Sewer Service. We had a main drain blockage with water backing up into the basement on the weekend (Sat. morning) following thanksgiving. The service I used previously had nobody on call or available until Monday. My call to Alto was returned quickly and the office person was great. The technician Frank, arrived in no time and did an outstanding job. Frank explained why the issue occured and provided great information on eliminating future issues. Ill be scheduling Alto Sewer Service for preventetive maintenance and I highly recommend their service!

  • Review 8 (2022-10-11 - Rating: 5)

    Fix-It-Frank is his new name! Thank you for getting my clog and filling my head with knowledge.Thanks Alto Sewer for sending Frank to my house.

  • Review 9 (2024-04-30 - Rating: 5)

    After having the first company coming out and failing then wanted to charge me 250 for 15 feet more. I called alto. The prices was fair and fixed. No trying to up sell me.

  • Review 10 (2017-05-10 - Rating: 5)

    Excellent service. They cleared the drains in our shop for us and a couple weeks later the drains were plugged again. We never assumed that Alto hadnt done a good job, we just figured the drains were full of junk and may need service a couple of times before they were clear. Alto took care of it for us at no charge simply because they wanted to make sure we were taken care of! Service like this is hard to find, special thanks to Tony for coming out and taking care of us - he has a great positive attitude and is very respectful and professional.

  • Review 11 (2023-07-02 - Rating: 5)

    Absolutely fast service I called today and they were here right on time fixing my drains. I recommend them highly. I want to also thank the wonderful customer service of the gentleman that came to do my drains he was amazing

  • Review 12 (2023-02-09 - Rating: 5)

    The responsiveness of Alto on a Saturday when we had tree roots in our main sewer line was amazing. Rick was at our house in less than an hour and had the problem solved within a couple of hours. I have their card on my fridge for future issues.

  • Review 13 (2024-10-27 - Rating: 5)

    Went above and beyond. Dylan especially was a great plumber

  • Review 14 (2021-03-17 - Rating: 5)

    Natalie was the dispatcher answering the phone. Very professional and said she would send someone out right away. I called at 9:55 and had someone at the house in 1/2 hour. Cody was who came out. My main drain had clogged and backed up into the utility sink. Not a pretty job but he was professional and got everything taken care of. I thought the price was fair for the job and there is a 6 month guarantee. I appreciated that he was clear about the steps he was taking also.

  • Review 15 (2020-06-16 - Rating: 5)

    We were having issues with a pipe backing up, and the tech identified it as a Main Sewer Line issue. He was very courteous and respectful, and given COVID, wore PPE at our request. After the job was complete, there was quite a mess behind, and he didnt leave until it was all cleaned up, making sure our home was in better condition than when he arrived! Above and beyond, highly recommend their services.

  • Review 16 (2022-02-28 - Rating: 5)

    Thank you for your quick response to my clogged drain issue, I logged through a home warranty service. Cory was very professional, attentive to keeping things neat, and identified the best path to the clog and fixed the issue quickly.

  • Review 17 (2024-07-24 - Rating: 5)

    Thank you Cory for all the recommendations and the work you did for me I feel so much better that I have progress

  • Review 18 (2017-05-09 - Rating: 5)

    Amazing service!I have multiple businesses, and every time I call Mike and his team at Alto Sewer they respond very fast (which is important to me in order to keep operations going), and do great job.In short; Great service by Great people!

  • Review 19 (2015-08-14 - Rating: 5)

    Could not be happier with the service I just received. Bathroom sink was plugged up, so I called and set up service - they showed up within an hour and fixed the clog within 15 minutes! Crazy fast service, extremely helpful and very nice. Would recommend them to anyone!

  • Review 20 (2021-09-20 - Rating: 5)

    Alto sewer was awesome, on time, responsive and friendly. Mike did an inspection of our main drain and did so seamlessly and quickly and thank God we had no issues. Peace of mind is everything

  • Review 21 (2024-03-05 - Rating: 5)

    Very friendly people and great service! They were very timely and affordable. Won’t be using anyone else!

  • Review 22 (2023-10-11 - Rating: 5)

    Alto provide great service for clearing my sewer line. Unfortunately my clean out area was hard to get to and they do not offer jetting services.

  • Review 23 (2021-05-18 - Rating: 5)

    Anthony was able to come clear our drain in a short amount of time At 9 pm! We were so grateful for his professional demeanor and timely availability !

  • Review 24 (2024-05-03 - Rating: 5)

    Dylan was very helpful and knowledgeable. Highly recommend this company. Especially Dylan

  • Review 25 (2019-01-08 - Rating: 5)

    Had a clogged bathroom tub drain that I just could not unclog myself but Alto was able to clear it out fast. Total charge was $135. The drain is working good now.

  • Review 26 (2017-07-21 - Rating: 5)

    Tony was super nice and honest at that. He suggest some solutions and gave me the option to choose and was willing to do what I asked. Super easy to talk to and great attitude.. I would use his service again. Thanks !

  • Review 27 (2024-06-29 - Rating: 5)

    Dylan was an absolute hero. That kid came to an old ladys rescue when her sewer backed spewing toilet paper and waste. He worked tirelessly for over five hours and wouldnt give up until he got the clog. He called his friend and colleague to help with the final push. Kudos to your company and your exemplary employees. Thanks so much.

  • Review 28 (2018-05-19 - Rating: 5)

    Ive used Alto for years and referred many of my customers to them. Everyone has been well satisfied with the results.

  • Review 29 (2020-07-20 - Rating: 5)

    Trevor did an amazing job. He understood what was happening when my main water main was backed up due to tree roots. Phenomenal fella! Appreciate the work that you guys do! Thanks much!

  • Review 30 (2019-11-10 - Rating: 5)

    Top notch service. Should have ten stars. Friendly, courteous and fast. They seem to push to go the extra mile for you. Highly recommend and will be sure to spread their name around.

  • Review 31 (2024-06-23 - Rating: 5)

    Dylan came to our house last night and helped fix the broken seal under our toilet. He was very friendly and allowed my husband to watch him and learn. He quickly solved and fixed the problem. He had a great attitude and came for an odd time appointment from 4-8pm. We highly recommend Dylan and this company for plumbing repairs! Thank you Dylan.

  • Review 32 (2019-03-28 - Rating: 5)

    Love this company, the ownership and their service! I have always had great, professional service each and everyone Ive had to use them. I work in property management and have used them at 7 different properties

  • Review 33 (2021-04-05 - Rating: 5)

    Love Alto! They always show up quickly and do their jobs efficiently! Best bang for your buck! Worlds better then other competition.

  • Review 34 (2022-12-07 - Rating: 5)

    My family has used Alto for almost 50 years! Highly recommend them!

  • Review 35 (2017-04-06 - Rating: 5)

    Mike and Alto Sewer are amazing. Very knowledgeable, used their service many times, always so impressed!

  • Review 36 (2018-08-05 - Rating: 5)

    Great team, great service! Always timely and professional. Highly recommend Alto Sewer.

  • Review 37 (2023-12-12 - Rating: 5)

    We love Alto Sewer!! Great people, awesome service!

  • Review 38 (2022-10-16 - Rating: 5)

    Came when they said they would, made the repair I needed, and the price was reasonable.

  • Review 39 (2020-08-11 - Rating: 5)

    Worked with my schedule, very polite, friendly and did a thorough job. Highly recommend.

  • Review 40 (2022-09-20 - Rating: 5)

    Came out fast & fixed our clogged pipe. Great service.

  • Review 41 (2024-01-01 - Rating: 5)

    Called and they showed up 30 minutes later on new years eve. Great service and affordable price.

  • Review 42 (2023-04-02 - Rating: 5)

    Basement flooded, due to trees clogging the main drain. Called them, they came out first thing on a Sunday morning, cleaned out the drain for a very reasonable price with a smile!

  • Review 43 (2022-12-17 - Rating: 5)

    Great experience. Rick was professional and communicative and made the entire experience seamless. We will definitely call Alto in the future. Highly recommend.

  • Review 44 (2020-01-04 - Rating: 5)

    Amazing. I called at 11:00pm following a holiday week. Phone answered right away by a lovely woman, who had a plumber call us in less than 5 minutes. Steve was to our home and started working in less than 20 minutes. He knew his stuff, so friendly, and fixed our problem right away. Highly recommend.

  • Review 45 (2022-10-13 - Rating: 5)

    Cory is highly professional, a hard worker, hes kind, patient & he does great work. Cory, deserves an immediate raise.Thanks, Alto Sewer Service! 🤲 😁

  • Review 46 (2024-09-04 - Rating: 5)

    Good workers.

  • Review 47 (2016-07-23 - Rating: 5)

    These guys are truly amazing! Always fast, always friendly, top notch service. I cannot say enough good things about them. They treat you right and have great rates, I will never use anyone else! Ive had them out twice to clean bathtub drain and once to clean main sewer line.

  • Review 48 (2015-01-20 - Rating: 5)

    Just wanted to say thank you Mike! Called 7:00 am this morning my main sewer drain was flooded in my lower level utility room. Called Alto Sewer and they were out to my house in 1 hour. After the drain was cleared they wiped everything down and cleaned up the water.Great service!!! Awesome response time!!!! Top notch service!!!

  • Review 49 (2021-07-10 - Rating: 5)

    Just had my restaurant service with them, the person came was very professional and very happy with their service... Good work team!

  • Review 50 (2023-06-08 - Rating: 5)

    Great place, great service

  • Review 51 (2023-07-18 - Rating: 5)

    Prompt, good, and price sensitive

  • Review 52 (2021-12-20 - Rating: 5)

    Thanks for the great service today!

  • Review 53 (2021-04-20 - Rating: 5)

    Rick

  • Review 54 (2021-04-15 - Rating: 5)

    Outstanding service

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