Serve-Well Plumbing & Heating Inc

Photo of Serve-Well Plumbing & Heating Inc

Located in South richmond hill, New York

Address: 11604 Atlantic Ave, South Richmond Hill, NY 11419, United States

Phone: +1 718-847-1830

Rating: 5

Services

  • Online estimates
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

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Comments

  • Review 1 (2025-01-02 - Rating: 5)

    My Steam Boiler broke this Christmas. Called Serve-We’ll and Tom came quickly. Tom and his team installed a new Steam boiler and removed the busted one really quickly. The job was neat and professional and they cleaned up all materials. You can tell they are good people. I would definitely recommend

  • Review 2 (2024-11-15 - Rating: 5)

    Serve Well plumbing is “sensational”They installed a Gas Boiler/ water healer over 15 years and the results have been seamless!Since then, I’ve recommended to neighbors and friends with similar satisfying results. Just this am, I contacted Tom immediately to assist an older woman’s 50 year boiler that wouldn’t start. Without any drama, he answered the bell and came over to resolve the issue by conducting a thorough of the system. Job done! We’re extremely grateful

  • Review 3 (2024-09-28 - Rating: 5)

    Five STARS! The Serve-well team Deserves this rating. I called early one morning as my water heater had a small leak. I described what the issue was and was quoted a fair price. I was told what time that day to expect them and that I would get a call before hand as to let me know they were in their way. And that is exactly what happened. They bled the water out, removed my very old water heater and put in a new one. The guys were awesome, Thank You. They went above and beyond as they added two valves since there were none (old house). I highly recommend them and will use them again. I made my decision to call them based on their ratings, best decision ever.

  • Review 4 (2024-12-24 - Rating: 5)

    Excellent service and pricing. Needed my tank to be replaced on Christmas Eve morning and serve well and Tom were available immediately in the early afternoon. Five stars arent enoguh.

  • Review 5 (2024-12-21 - Rating: 5)

    I was in need of a new boiler to replace my over 20 year old leaking boiler. After researching plumbing companies, i decided to try serve-well plumbing and heating.Thomas was courteous and professional and responded to my concerns. His estimate was competitive and reasonable. On the morning of the job, he and his crew,showed up on time, did the replacement boiler quickly and seamlessly. His crew was also professional and knowledgeable. The old boiler and debris was hauled away and they left the work area broom swept clean.I’m very satisfied and pleased with Thomas and his company, They are courteous, professional and do excellent clean work. I would definitely recommend them to family, friends and anyone who requires top notch quality plumbing!Yo necesitaba remplazar mi vieja boiler que no trabajaba y llame a Serve-Well plumbing and heating company. Thomas respondió de inmediato y fue muy cortés y profesional, su precio fue razonable y la mañana del trabajo el y su equipo llegaron temprano y trabajaron bien rápido y eficiente. Recogieron toda la basura y dejaron todo limpio. Yo recomiendo altamente a Thomas y su compañía a mis amigos, familiares y a toda la comunidad!

  • Review 6 (2024-12-04 - Rating: 5)

    Excellent professional service.Highly recommend Fred and his crew at Serve-Well.Called at 1:30 for service on a boiler that would not turn on. They came, serviced it and it was up and running the same day.Don’t have to worry about the cold weather anymore.

  • Review 7 (2024-12-29 - Rating: 5)

    Serve-well plumbing and heating did a fantastic repair today in a basement that was not easy there were many obstacles and challenges being that the home is older they were very professional they worked neat. I would recommend them to anyone they were very polite and professional

  • Review 8 (2024-09-05 - Rating: 5)

    I had an emergency and Tom responded quickly. He patiently explained what he was doing while he was repairing my boiler. I would highly recommend Serve Well for your plumbing needs. It is difficult to find anyone of this caliber.

  • Review 9 (2024-01-09 - Rating: 5)

    The plumber (Tom) provided exceptional service by efficiently closing the existing pipe, installing a new one for the boiler expansion tank, and successfully bleeding the entire system. Their attention to detail and patience in ensuring all heating zones worked flawlessly demonstrated a high level of professionalism. The job was completed in a timely manner, showcasing the plumbers skill and commitment to customer satisfaction. Overall, a highly recommended and reliable plumbing service.

  • Review 10 (2024-07-09 - Rating: 5)

    The Serve-Well Plumbing and Heating team did a thorough job with replacing our gas line plumbing when it was found we had a leak! Their professional and friendly team was able to get us through an emergency repair from beginning to end! We wholeheartedly recommend them!

  • Review 11 (2024-10-02 - Rating: 5)

    Amazing service all around. They were so fast and efficient even in communication and having someone come by to take a look at the problem! Would highly recommend Service Well Plumbing to anyone without a question and look to them for any future issues of my own in the future.

  • Review 12 (2024-10-14 - Rating: 5)

    I just had my boiler service and I have to say that I was extremely pleased with both the service and the pricing. I highly recommend serve well plumbing and heating. They will definitely get repeat business from me.

  • Review 13 (2024-02-26 - Rating: 5)

    We have been using Serve-Well for ALL our plumbing/ heating needs for well over 10 years now. They are always prompt, knowledgeable, efficient, understanding and make sure all our questions get answered. Serve- Well is a trusted company and they go above and beyond with customer service. Mr. Fred, Tom and the rest of the amazing crew are all a genuine , dedicated team and I know whenever we need help they will get it right swiftly. I am grateful to have been recommended to them. Thanks to the entire wonderful crew for all their hard work! We recommend them fully!

  • Review 14 (2024-03-20 - Rating: 5)

    The team at Serve-Well Plumbing are straightforward, prompt, and professional. They give straight answers about your situation. No pressure and very fair pricing.I appreciate how quickly they obtained the required permits and completed the job at my business, minimizing disruption.I will definitely consult with Tom regarding my future plumbing needs and projects.

  • Review 15 (2024-05-13 - Rating: 5)

    I had my boiler serviced by Tom, but let me back up and say that I called Serve Well and got an immediate response and service time within 2 hours….. wowThat was unexpected and truly appreciative.The professionalism and expertise in the trade is outstanding. The willingness to educate and inform me didn’t go unnoticed.I will definitely use and recommend Serve Well. My thanks to Tom, I appreciate you.

  • Review 16 (2024-02-07 - Rating: 5)

    Highly recommend Serve-well! Tom in particular is professional, efficient, reliable and fast. I’m a first time home owner of a very old house and Tom has been a tremendous help in getting our house in working order. Can’t thank him enough! 10/10 recommend!

  • Review 17 (2024-12-08 - Rating: 5)

    The service was top notch came quickly to accommodate my concerns told me what he had todo to to repair my problem and what it would cost very happy with Tom and his work I would definitely recommend to family & friends !!!

  • Review 18 (2024-02-14 - Rating: 5)

    First time I use Servewell and is a very good company. Servewell took care of my problems with the plumbing that was left unfinished by other people.This is a great company, Tom and Ivan came to my home when it was snowing heavily and took care of the problem very quickly. There are alot of scammers outhere but not this company, Servewell is top class.I would highly recommend Servewell to anyone. Ask for Tom, he is a very nice guy and know what he is doing.

  • Review 19 (2023-07-25 - Rating: 5)

    Serve-Well plumbing is reliable, professional, responsive, and fast! Highly recommend this company especially when you’re in a bind and dealing with an emergency. Thomas S. is my go-to plumber, he is very knowledgeable! I recommend requesting him and his team. They successfully replaced my water heater when it went, fixed a leak in the shower behind the wall and many other little things. Always on call, always shows ups, and always gets the job done!

  • Review 20 (2024-02-28 - Rating: 5)

    I have been dealing with Serve Well since 2005. They installed a heating system and also a water tank. The plumbers were professional and efficient. On Monday February 26th I reached out to them because I noticed a leak in a pipe in the laundry room. I called Donna who was helpful. Tom came out that day and assessed the situation. A steel pipe was the issue. Tom came on Tuesday and explained to me what needed to be done and what were my options. I appreciated his transparency! He did the work and showed me what he was doing. He installed a new pipe. The work Tom did was a bit messy but he cleaned up after himself and took away the debris. I was pleased with the repair!

  • Review 21 (2024-03-23 - Rating: 5)

    The furnace started have issue. Called serve- Well they came gave me a few options. Since it was a much older unit. We decided to have it replace. They where fast and very professional.Will recommend to anyone need. Plumbing work.

  • Review 22 (2024-08-02 - Rating: 5)

    Water heater failed on a Friday. No one’s idea of a good time. Tom took care of business quickly, efficiently, and professionally. He was easy to work with from start to finish, genuinely knowledgeable about plumbing, and provided top-notch service at a reasonable price. It seems clear why these guys have been in business for over 50 years. Recommend, especially for anything related to gas-fired boilers. Thanks, Tom!

  • Review 23 (2024-01-25 - Rating: 5)

    Serve Well installed a replacement hot water heater for me this morning after my 20 year old one began leaking. They were on time, efficient, and priced exactly as explained on the call. Professional and very helpful. I highly recommend their service.

  • Review 24 (2023-07-27 - Rating: 5)

    After my water pipes were banging and rattling, we couldnt figure out the problem! I called Serve-Well and they responded quickly. I gave a set time and Tommy showed up. Not only did he assess every possibility, but he found the problem and fixed it! He also installed a new digital thermostat (I had an old, broken analog thermostat). I highly recommend Tommy/Serve-Well for your plumbing/heating needs!

  • Review 25 (2023-04-19 - Rating: 5)

    Best plumber!! Tom is not only fast and efficient but he is a honest worker.Saved my day from a blockage issue when other plumbers tried to rip me off with inaccurate information. Tom is there when you need him and his work really is the BEST!! I highly recommend him! Can’t find honest workers like him nowadays.

  • Review 26 (2023-02-07 - Rating: 5)

    When our co-op needed a new boiler Serve-Well was the most responsive and best priced option we could find. The work was fast (we needed it fast!) and they handled inspections for us that made the install easy. Since then they have been responsive with any needs weve had and are very communicative and well priced from a service standpoint. Highly recommended.

  • Review 27 (2024-02-06 - Rating: 5)

    Fred is awesome! Ive been calling upon Serve-Well for over 10 years and they have been great to deal with. Over the years they have installed a new boiler, water heater, performed maintenance work, and emergency work.Fred, Donna and Tom are honest straight shooters. I highly recommend this company.

  • Review 28 (2024-12-11 - Rating: 5)

    Really good experience overall. I had 2 boilers and 1 hot water tank installed. I was calling around a few places and they were willing to give me a lower price compared to others. When it was installed, Tom came and made sure everything was good and in addition he texted me about 2 weeks later to follow up on how everything is going with the installation. I would definitely recommend Serve Well Plumming & Heating.

  • Review 29 (2023-09-20 - Rating: 5)

    Needed a plumber right away after having a gas leak. I called and they came the very next morning. Once they were done, they explained everything they did. Thank you for a job well done! Thanks Tom and Frederick. Definitely recommend!

  • Review 30 (2023-10-09 - Rating: 5)

    Had my boiler replaced in August of this year. They where very professional, clean and friendly. Fred was very nice as well. Thank you all my concerns where addressed. Would definitely recommend there services.

  • Review 31 (2021-03-17 - Rating: 5)

    I was desperately looking for a plumber with task 87 certification to repair a gas leak. The minute I called Serve-Well, they put me at ease. They quoted me a very fair price, showed up on time to do the job. Needless to say, I was without heat and hot water during a very cold weekend. They ended my misery and put a smile back on my face. They even call me back a few hours later to inquire if the gas company had showed up to turn the gas back on. I am very impressed by their professionalism and kindness. I took the time to write this review and its coming from the heart. A good business like Serve Well should prosper because they are really serving the community well.

  • Review 32 (2024-04-09 - Rating: 5)

    Professional, efficient and good service. Call in the morning and available within couple hours. Reasonable price, highly recommend Serve Well Plumbing.

  • Review 33 (2023-12-29 - Rating: 5)

    I have called Serve-Well twice for different properties and both times they have done a great job. They are very knowledgeable and professional. They find the exact problem and are not trying to get money out of you like many others do.

  • Review 34 (2023-02-20 - Rating: 5)

    The service provided was boiler repair. The technician was experienced and knowledgeable regarding what was needed for my boiler. The work was performed timely and completely. I have used this company in the past and I will continue to use them and will recommend them.

  • Review 35 (2023-07-24 - Rating: 5)

    Tom and Serve-Well are great. Very professional. Work done quickly and best of all, very neat. Pricing was very fair. Will use them again, no doubt about it.

  • Review 36 (2024-07-31 - Rating: 5)

    Serve-well installed a boiler and hot water heater, very polite, very professional, this company has been around for a long time. I recommend them.

  • Review 37 (2020-01-04 - Rating: 5)

    They installed a new boiler for us. Fast, clean, and very friendly! Would absolutely recommend, way better then all of the other plumbers Ive dealt with. Ask for Tom!

  • Review 38 (2016-11-12 - Rating: 4)

    I was looking for a plumber who could replace my Weil McLean Cga-4 boiler from 1970s. I started looking at old yellow pages from 2007 to find a reputable heating contractor. I studied a lot of reviews of different contactors. I read a lot of negative reviews for other contractors. I called a few contactors and they all gave me a estimate from $4800 to $12,000. The cost of the Weil Mclean cga-5 is about $2000 for just the boiler. I was tempted to do some of the work myself to save money but decided against it since it was November already. Anyways ,I called and Fred the owner came out to give me estimate(he is an early bird,so he came like 7 am) . He gave me an estimate in low 6000.I did not find any bad reviews about this company however for someone who has been in business for a long time they did not have too many reviews which made me nervous.I took a chance and signed a contract.Fred did not negotiate even though I told him I got a lower estimate from another contactor.The crew of 3 persons came out and started work. They played out paper on the floor so when they removed the old boiler the soot doesnt ruin the carpet.Within 1/2 hour they had the boiler out of the basement. Before I even noticed they had the new boiler in. They were pretty professional.The main guy doing the work was very knowledgeable. Fred stopped to check and look at the work.Overall very professional.4 Stars because the price is take it or leave it. The work is Good. Crew is professional.They were done by 2:30 pmI did have one issue after they left and when I called Fred they quickly came back and resolved it.Overall I recommend their work.They stand by their work and they know what they are doing.

  • Review 39 (2023-08-19 - Rating: 5)

    Such an amazing experience from the team they have created. Completely professional, educated in what needs to get done, completes their jobs in a timely manor and super reasonable and efficient. I would highly recommend their company.

  • Review 40 (2024-06-27 - Rating: 5)

    Had hot water heater go down and got a new one installed same day.Tom was very professional and installed a new one and removed the old one in no time. Would definitely recommend.

  • Review 41 (2024-01-12 - Rating: 5)

    I highly recommend Serve-Well Plumbing and Heating. Today, Tom efficiently installed and took away our old water heater (10.5 years) on just a half day notice. 3 years ago he and his team replaced our 27 year old gas boiler in the freezing winter. Serve-well company installed that previous boiler. I especially appreciated their efforts to keep the old gas boiler going while securing the replacement during the post pandemic supply chain disruptions. Whether for emergency or non-emergency jobs the team is professional and efficient. Their pricing is fair. They do it right the first time. Thank you to Donna, Tom and Fred – a great team and company.

  • Review 42 (2023-08-15 - Rating: 5)

    They really serve well. I called them and they sent help in 30 minutes and solved my problem in the next appointment.

  • Review 43 (2024-03-11 - Rating: 5)

    Serve-Well Plumbing provides fantastic service at good rates. They fixed various boiler and plumbing issues at my grandparents’ house that other companies were unable to address. I would recommend them to anyone and will be using them going forward.

  • Review 44 (2023-02-23 - Rating: 5)

    Fast and Professional Service, smoothly replaced a new hot water tank, when the old one was leaking badly. Thanks Tom!

  • Review 45 (2024-01-30 - Rating: 5)

    Work completed within a reasonable time frame. Tom is very detailed and meticulous in his line of work, profesional and without doubt commendable for any plumbing job. Keep up with the good work!

  • Review 46 (2024-01-07 - Rating: 5)

    The plumber Thomas was very nice. I had an appointment scheduled for 7:00 AM and He was on time and explained what needed to be done. I will deffintly use Serve-Well again Thank you so much.

  • Review 47 (2024-01-09 - Rating: 5)

    On time, friendly, professional and thorough. Nobody is thrilled when they need a plumbing pro, but this went as well as we could have wanted. Thanks.

  • Review 48 (2023-07-31 - Rating: 5)

    Superb, reliable and efficient repair mixed with courtesy and professionalism. Highly recommended!

  • Review 49 (2023-05-25 - Rating: 5)

    Great company. They were very responsive. They arrived within 90 minutes of my call. I thought this was fast considering it was not an emergency.Tom, the service man was courteous, friendly, helpful, and knowledgeable.I had a clogged drain and it wasnt an easy job but he kept at it until it was flowing clean. This is my new go to plumbing company.

  • Review 50 (2023-07-24 - Rating: 5)

    Every time I’ve called even on a weekend they showed up fast and took care of it!

  • Review 51 (2023-02-08 - Rating: 5)

    Weather old or new plumbing systems. Big or small job. They get get the job done. Our go to plumbers.

  • Review 52 (2023-07-25 - Rating: 5)

    Great service every time! I highly recommend 10/10

  • Review 53 (2023-02-06 - Rating: 5)

    Great service from a family owned business!

  • Review 54 (2023-07-25 - Rating: 5)

    This guy tommy, nice guy nice guy, came by fixed my MESS OMG WHAT A MESS PIPE FROZE WATER EVERYWHERE omg then it froze IN MY LIVING ROOM! Anyways THOM came and did a wonderful job then helped me removed the ice out of my living room no extra cost oh what a nice guy. Highly recommend

  • Review 55 (2023-03-24 - Rating: 5)

    Tom is the best, great work !!

  • Review 56 (2021-03-05 - Rating: 5)

    My old, out of warranty heater started leaking. I reached out to Serve-Well. I was quoted the brand and price with removal of old heater.They got here within a few hours and all went well. Thank You Serve-Well!

  • Review 57 (2025-01-10 - Rating: 5)

    Serve-Well plumbing is the Best, we made an agreement they came in did the job with no Fuss and No headaches!! they are the best!! If u need a Master plumber call Serve-well, Tom has the patience of a saint!! Thank u for your services!!

  • Review 58 (2025-01-10 - Rating: 5)

    Serve-well plumning, was the best!! we made agreement they started the job and finished with no fuss and no headaches, if u need a profesinal master plumber call them!! Tom has the Patients of a saint!! I love them all and thank you for your services!!!

  • Review 59 (2025-01-09 - Rating: 5)

    My experience with Serve-Well Plumbing and Heating has been excellent. It has been generational. Toms dad installed the original boiler some 35 plus years and Tom provided the same professional service with this installation. The old boiler was removed and the new one installed within a few hours. The warmth provided by the new boiler to the entire house was the only sign that they had been here. Clean-up was spotless. Job well done!!!

  • Review 60 (2025-01-09 - Rating: 5)

    Super excellent service in communication, available and answering all my questions right away this company .The job they did too me was 💯 good 👍they were also very sincere installing my boiler and warranty.

  • Review 61 (2025-01-07 - Rating: 5)

    Called in as an emergency and got to us within 20 mins (knowing it was a weekEND). Amazing team works with 120% confidence! Thomas is the guy you look for, super informative! Great Job Team!!

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