Mullen Plumbing, Heating & Cooling

Photo of Mullen Plumbing, Heating & Cooling

Located in South charleston, West Virginia

Address: 301 B St, South Charleston, WV 25303, United States

Phone: +1 304-744-3221

Rating: 4.7

Services

  • On-site services
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Air duct cleaning service
  • Drainage service
  • Furnace repair service
  • Gas installation service
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Amazing services by the entire Mullen team!! Received a detailed inspection that was followed with multiple options when selecting the best hot water heater for our home. The team installed the new hot water heater the following day. Super professional staff and top notch services. Highly recommend using Mullen for any of your required services.

  • Review 2 (2024-12-26 - Rating: 5)

    Dave met me and waited patiently on me to arrive. He wasnt in there long at all but figured out the problem and now we are good to go! Very kind and professional. I like to ask questions to learn and he was very accommodating. The price was not bad for overtime-same day service call. Highly recommend Mullen.

  • Review 3 (2024-11-25 - Rating: 5)

    Dewayne and Chuck were amazing! We had multiple, challenging plumbing issues in our kitchen and bathroom and they handled it all without missing a beat. They certainly went above and beyond the call of duty, carefully explaining each part of the process and working efficiently to manage our repairs. Left our home just the way they found it, too. We so appreciate this crew!

  • Review 4 (2024-12-03 - Rating: 5)

    Mullens came and installed new toilets and replaced a sink in our home. They were fast and efficient. Chris and Chad were helpful also testing the water pressure coming into my house as well. They also cleaned up everything and hauled it away. Would not hesitate to use them again!

  • Review 5 (2024-11-06 - Rating: 5)

    We requested an estimate from Mullen to replace our HVAC system. Cody was knowledgeable, responsive, and patient in explaining the three options. When we selected the system, Boone and Levi came promptly on the agreed upon installation day. Their expertise was apparent from the very beginning. They were organized, informative about the process, respectful, and friendly. Upon completion of the process, Boone explained specifics about the system care and use. Both technicians were immaculate and did an outstanding job. I would highly recommend all three employees and the Mullen experience.

  • Review 6 (2024-11-29 - Rating: 5)

    The office personnel were very friendly and informative when setting up appointment for plumbing issue. The service person was very detailed about costs for different options for repair. They called before trip and indicated time frame before arrival. I would definitely recommend this company.

  • Review 7 (2024-12-31 - Rating: 5)

    The two men who did the work were knowledgeable and friendly. The quote was maintained eventhough they purchased needed parts. I would gladly use Mullen Plumbing next time.

  • Review 8 (2024-10-16 - Rating: 5)

    I had an issue after hours, and I do mean an issue. What seemed like a fairly small problem turned out to be as bad as it can get. The guys that were here were so great, professional, respectful, and they went above and beyond to help with my situation. My husband is plumber by trade but was out of town and he said they went about everything the way they should have... Prior to finding the major issue. After that its all me saying thank you so very much guys. Youre really so appreciated.Dont hesitate to use this company, seriously. They know what theyre doing, they do it well, theyre reasonably priced, and just good people.

  • Review 9 (2024-10-16 - Rating: 5)

    The estimate was detailed and fair. The estimator was thorough and explained everything that needed to be done for a proper install. The work crew arrived on time and was prepared. They were clean and professional. All services were performed to contract specifications and agreed price. Job was completed in a timely manner and no mess was left to clean up. Would definitely recommend.

  • Review 10 (2024-12-12 - Rating: 5)

    Sean from Mullen plumbing installed a new hot water heater in approximately 3 hours. Installation was prompt (installed one day after we reported the leak). Sean was thorough and polite. Area was cleaned up of packaging and old parts.

  • Review 11 (2024-12-05 - Rating: 5)

    Always have good luck with Mullen. I’ve used them for many years (plumbing and HVAC) over several properties and never had an issue. Jason and the young apprentice Dylan (great to see them hiring these young guys!) quickly diagnosed my issue and had me up and running lickety split! Alicia in the office is always a delight to deal with also. Highly recommend Mullen!

  • Review 12 (2024-12-19 - Rating: 5)

    Every person and technician at this company is friendly and professional. I dont think I have ever been so appreciative of the courtesy and respect shown to me. I would highly recommend this company. They did an amazing job with the installation and the communication.

  • Review 13 (2024-09-13 - Rating: 4)

    I thought the men were professional in doing there job.. My only complaint was the charge of $285 just to change inside of tank parts. It would’ve been nice to deduct the $79 diagnostic upfront charge from the 285 which would’ve made the price more reasonable. Other than that I had no complaints.

  • Review 14 (2024-08-21 - Rating: 5)

    They understood our need for fast service. The technician came out and assessed the situation, told us what was needed. Chasity called was able to get a crew out the next day. I have to say Anthony, Tim and Joah were awesome. We are so happy to have this all behind us. It was a major job and they handled it very, very well. Thanks

  • Review 15 (2024-09-17 - Rating: 5)

    The folks at Mullen were able to replace my failed water heater on the same day it went down. The work was done quickly and in a very professional manner. I would recommend them to anyone having plumbing issues.

  • Review 16 (2024-12-27 - Rating: 5)

    I personally havent had your guys services but I know an amazing worker that works there Jonathan Harris wouldnt recommend a better person once we get taxes we will be calling for you to send him out to us!

  • Review 17 (2024-10-04 - Rating: 5)

    This was my second good size job with Mullins Plumbing. They did an excellent job! For the first call to completion was only a few days! Prompt, efficient and a fair price.

  • Review 18 (2024-12-13 - Rating: 5)

    The two plumbers were friendly and worked fast. I’m pleased. The only thought is the price, which is not on them. With the 15% discount it was $560+. I bought the faucet(&250). That was a high bill!

  • Review 19 (2024-10-26 - Rating: 4)

    The guys were extremely helpful and nice, but I have to be honest the price tag on what was done I was not expecting! And with that said, I probably will not be calling them back. If you have the money theyre an awesome place but if youre poor like myself Ill have to pass next time.

  • Review 20 (2024-11-02 - Rating: 5)

    I have been using Mullen for years for all my property repairs. The saying “you get what you pay for” definitely has new meaning when it’s your property that needs fixing! Sure, you might pay more than having that random guy your buddy knows fix your sink or look at your heating system, but I can almost guarantee you will end up calling in for professional help anyway…speaking from experience. I wouldn’t call anyone else.

  • Review 21 (2024-10-17 - Rating: 5)

    Mullen came in FIXED an issue created by another plumbing company for a fraction of the price - like $1000 less because they knew what they were doing! They were quick to diagnose the issue and resolve it. Would recommend Mullen to anyone!

  • Review 22 (2025-01-01 - Rating: 5)

    Mullen Plumbing, Heating & Cooling, are quick fast sufficient. They do as they say. All the workers are nice polite and understanding to what is needed to be done.

  • Review 23 (2024-10-19 - Rating: 5)

    Mullens responded quickly to an emergency leak with my hot water heater tank. They were able to repair the leak in a timely fashion and were very professional in their approach to the problem. I couldnt have been more satisfied. Great job !

  • Review 24 (2024-10-09 - Rating: 5)

    Amazing experience with this company. They came out to install new HVAC unit, but ended up finding other issues under my house. They were patient, communicated well, and made sure the job was done properly. I cant thank them enough!

  • Review 25 (2024-08-07 - Rating: 5)

    Yesterday I had my garbage disposal replaced and new faucet installed AND my HVAC was serviced!! One visit did it all! Mullen plumbing comes to my rescue and does it right!

  • Review 26 (2024-12-21 - Rating: 5)

    They were on time, polite and friendly. Communicated their status on the jobs. Completed five jobs in two days - even worked with me so I could pick the kids up from the school bus.

  • Review 27 (2024-10-11 - Rating: 5)

    As always Mullins came through. Chris and Christian did an emergency hot water tank replacement. Great advice for me to select the right option. High quality professional installation.

  • Review 28 (2024-11-14 - Rating: 5)

    The guy that they sent out was on point about everything. He took the time to show me the issue and was very quick and professional with all the repairs! Highly recommend this guy and company!

  • Review 29 (2024-08-21 - Rating: 5)

    I was very pleased with the gentlemen that came to my house. They were kind, courteous, and thorough.They tried to find a leak with a water issue.I would call Mullen again

  • Review 30 (2024-08-26 - Rating: 5)

    The workers were so courteous and kind. They finished the work and clean up in a timely manner. I was concerned one day because they had worked the whole day without lunch. It was an emergency situation and they treated as such. I am doing this review for my sister and brother in law since both are disabled. They had to stay in motel. I took care of over seeing process. I would highly recommend them

  • Review 31 (2024-10-10 - Rating: 5)

    What an excellent experience. Had plumbers and HVAC techs both from Mullins at our home on the same day. Fall maintenance for HVACs and several plumbing issues plus our Navien tankless water heater serviced. You couldn’t ask for a better service call. On time/early. Did an excellent job

  • Review 32 (2024-09-21 - Rating: 5)

    Technicians were very nice and professional did a great job. Went above what they needed to do. I would recommend them.

  • Review 33 (2024-08-22 - Rating: 5)

    Friendly and polite technicians and the office staff is just as polite and friendly on the phone. Everyone has taken of what needed to be done for scheduling the appointment and doing the A/C serving. All suggestions on any other work was made in advance of it being approved to be done.

  • Review 34 (2024-10-31 - Rating: 4)

    I appreciate this company. My only negative is that I pay for service contract that entitles me to twice a year inspections of my hvac units, but I still have to pay for the filter to my newest system. 70 bucks. I should think that it would be included in the contract

  • Review 35 (2024-10-19 - Rating: 5)

    I been a Mullen customer for some 20 years. They replaced a furnace in 2007. Now, 17 years later, I need a new furnace once again. The Mullen guys did a fine job diagnosing the problem, explaining what my options were, etc. They are all tremendously polite.

  • Review 36 (2024-11-14 - Rating: 5)

    Mullens has taken care of all our plumbing, sewer, and HVAC needs for 25 years! I trust them for prompt, courteous, and honest service.

  • Review 37 (2024-12-27 - Rating: 5)

    The technicians were very attentive and thorough with the diagnosis, installation, and testing to ensure everything was correct and functioning as it is supposed to do so.

  • Review 38 (2024-10-29 - Rating: 5)

    Jason Songer did a wonderful job as always. Helped me understand my equipment and considerate to discuss preventative maintenance for my equipment.Thank you Mullens!

  • Review 39 (2024-08-04 - Rating: 5)

    Davy was prompt in the time that i called to make my appointment. He tooked care of business in a timely manner. He was great to work with. I would recommend him and his company for any returning issues that I have.

  • Review 40 (2024-08-22 - Rating: 5)

    Amazing company, they came out did the estimate and started a day later. Very courteous, professional and caring people. Kept at it until the job was 100%. Cleaned up after themselves. I would totally recommend them for your plumbing, heating and cooling needs.

  • Review 41 (2024-07-23 - Rating: 5)

    I had a water leak at my house, made a call to Mullen Plumbing. After speaking with a service representative, they scheduled a technician to come to my house within two hours of my call. The two technicians Sean and Justin were professional and courtesy, they fixed the leak within four hours of the initial call.I’m a very satisfied customer who recommends any one who has plumbing problems to call Mullen.

  • Review 42 (2024-12-14 - Rating: 5)

    Clay and Chad understood the problem and had it fixed in an hour. I then threw them a monkey wrench with an unscheduled problem. They were able to diagnose and fix the additional issue in a subsequent hour. All together, 2.5 hours to make a trip to the hardware store and fix two issues. A problem fixed right by a good crew.

  • Review 43 (2024-09-24 - Rating: 4)

    Very professional. The office and technicians communicate effectively update any changes in scheduling promptly. I thought the cost to complete the work required was high but worth it to me to get the level of service they provide.

  • Review 44 (2024-04-02 - Rating: 5)

    Totally pleased with the quality, workmanship and professionalism of Sean and his team. They addressed the challenges Head on. My pool heater is up and running with bypass Added, and new gas lines, and dedicated power. My 199,000 BTU Ray Pak is now covered under warranty because of the professional installation of Mullen plumbing.

  • Review 45 (2024-09-10 - Rating: 5)

    Fisher the service tech was great. He had a partner with him but I did not get his name. Truly helped me out. They both were much appreciated

  • Review 46 (2024-11-27 - Rating: 5)

    Guys that showed up were awesome and very informative. As usual, Mullen and their employees are dependable and great to work with.

  • Review 47 (2024-10-30 - Rating: 5)

    Mullins was right there when they said they would be. They fully explained what the job entailed and how much it would cost. They got the job done and did a fine job of cleaning up. We would use them again.

  • Review 48 (2024-12-13 - Rating: 5)

    Had a water heater emergency and Tim was there within an hour an fixed the problem. He was great and Mullens is highly recommended!!

  • Review 49 (2024-08-09 - Rating: 5)

    Same day service to install a waterline to anew refrigerator as the old line had a leak. Two very courteous reps took care of the job in an hour. Were punctual. Didnt have to wait around wandering if someone would show. Very neat and clean in their work. Highly recommended Mullen Plumbing. We have always gotten excellent cervice no matter how small or big the job was.

  • Review 50 (2024-10-09 - Rating: 5)

    Great company to deal with. Chuck and Dewayne are very professional and did a wonderful job at replacing our toilet. We highly recommend them.

  • Review 51 (2024-07-10 - Rating: 5)

    Called these guys on a Saturday, they offered to go out same day which is awesome. Wound up scheduling 1st thing Monday and they were amazing. I’ve been having problems with leaks popping up and they were able to fix everything and give me a list of things that will need to be fixed down the road. I will definitely be using them again.

  • Review 52 (2024-09-02 - Rating: 5)

    Did a great job getting the hose off and installing my new stove. Also replaced the particle board and replaced a sink drain that was leaking. Would definitely recommend them and use them again.

  • Review 53 (2024-07-12 - Rating: 5)

    Had a lot of work done by Tim and Lavon! Great guys, great job, and just totally awesome! Will never have anyone else to do any plumbing work for me! I would also recommend them to anyone!

  • Review 54 (2024-11-13 - Rating: 5)

    The men who come from Mullen are always polite, professional, clean and helpful. We highly recommend them!

  • Review 55 (2024-05-08 - Rating: 5)

    Awesome company and great service! They were the second company I called. The first company came and looked at my problem and said to call Mullen... Mullen replaced 130 feet of water line. Their employees, Dewayne, Chuck and Wayne went above and beyond and were very friendly. The job went smoothly. I am so impressed with their work ethic and professionalism. They also checked everything inside my house, and the outside looks great! When I need to replace my heating and cooling. I will definitely be giving them a call! Great company!

  • Review 56 (2024-12-20 - Rating: 5)

    The job was completed quickly and professionally. I would recommend our specific plumber to anyone who needs one. Thank you.

  • Review 57 (2024-09-18 - Rating: 5)

    Amazing as always. Team is super professional and provides great advice and suggestions. Never try to oversell anything. Really focus in what I need and are super quick and efficient

  • Review 58 (2024-11-17 - Rating: 5)

    Very knowledgeable . Explain what was wrong how they would fix it. Showed me pictures of before and after. Fixed broken pipe . Changed a shower faucet too very nicely done.

  • Review 59 (2024-07-13 - Rating: 5)

    Quick, affordable response to our loss of a/c in this heat wave! The technician, Jason, was knowledgeable and professional. He explained every step of the process and detailed the estimate before he performed any work. Highly recommend.

  • Review 60 (2024-11-10 - Rating: 5)

    Mullens is my go to place for plumbing, hearing and cooling. Repairs needed are done efficiently and the workers are a pleasure to deal with. Chuck and Duane are the absolute best! They approach every issue with skill and a dedication to doing things right.

  • Review 61 (2024-09-25 - Rating: 5)

    Mullins has been taking care of our home for 20 years. Professional & reliable. Highly recommend!

  • Review 62 (2024-05-30 - Rating: 5)

    Great service! Very professional. We were very pleased with the work performed. The Water Boy water purifier they installed works great!

  • Review 63 (2024-09-12 - Rating: 5)

    Chris and Christian showed up on time and did a great job on my plumbing issue. Would definitely use them again and request the same workers. Thank you!

  • Review 64 (2024-06-21 - Rating: 5)

    Mullen’s technician, Byron, was on time, polite and completed the a/c maintenance quickly. He installed a capacitor after explaining why it would be beneficial to do so. And he was able to get it at a discount for me without me asking for it. Another really good representative for Mullen.

  • Review 65 (2024-05-08 - Rating: 5)

    Very prompt. Came out right away to diagnose my problem. Davey did a great job. He immediately knew what was wrong with my air conditioner and easily fixed it. He was very courteous and knowledgeable. I would highly recommend Mullen. Great job!

  • Review 66 (2024-05-03 - Rating: 5)

    I had a gas leak and had to call for after hour service. The technicians that came to my house immediately and they were top tier. They were very quiet and respectful that my 11 month old was asleep as they worked for hours completing my problem. They were very thorough and showed me everything they did and explained to me exactly what was going on. I never felt pressured or misled. The price was very fair for job, also considering how late it was that evening. They completely saved me & my how from blowing up! Couldn’t recommend more. Also, thank you Gabbi for getting me in touch with the technicians immediately. You’re a huge asset to the team.

  • Review 67 (2024-11-07 - Rating: 5)

    Very quick response. The gentleman that came was very knowledgeable and friendly. He took the time to explain the problems to us and was able to fix the problem.

  • Review 68 (2024-06-05 - Rating: 5)

    I had a water leak under my house coming from my AC unit. I called Mullins and they sent out Jason for my service. It was a clogged drain line. Jason fix it in no time. He was very knowledgeable, friendly, he knew his business. The price was very reasonable.I will definitely use them again in the future.

  • Review 69 (2024-08-18 - Rating: 5)

    Very prompt service with friendly/knowledgeable technicians! They were able to help solve our problem with our AC and talked us through everything they were doing. Highly recommend their services!

  • Review 70 (2024-04-22 - Rating: 5)

    Maggie who took my call was very kind and helpful. Technicians Doug and Chris did a excellent job on identifying and fixing my problem. Once the work was completed Doug reviewed and explained everything they did. I have used Mullen in the past and will continue to do so.

  • Review 71 (2024-06-18 - Rating: 5)

    Terrific job by Davey. Called first thing Monday after a super hot Sunday without AC. The overnight service took the information, I asked for at their convenience since I knew they might have gotten an influx due to the heat. Received a call back in under 30 min. And before 8am Davey called to say he was coming. After testing and clearing the coils, he left to get the part and was back and installed the part by 11a before the hot part of the day.

  • Review 72 (2024-05-13 - Rating: 5)

    All the team members from Mullen have been great! They responded promptly to our requests for service, worked quickly, and were super professional. We are very happy with the quality of service we received!

  • Review 73 (2024-10-03 - Rating: 5)

    Service techs were friendly; explained everything & fixed in a timely manner. They ordered the necessary parts and will let us know when they arrive & schedule an appointment.

  • Review 74 (2024-06-18 - Rating: 4)

    Mullen came out for a scheduled maintenance appointment. They were much later than anticipated. Following this our AC wasn’t working so after a call back they returned and corrected the problem after hours.

  • Review 75 (2024-06-18 - Rating: 4)

    I had a leaky shower head and needed the cartridge replaced. I stopped by their office, described the problem and got a ballpark estimate of $200 to $375 and was told they charged by the job not by the hour as long as there were no unexpected problems...sounded fair to me. Their tech guys arrived promptly as scheduled the next day and it was pretty straightforward repair but the bill was $556 + tax for a total of $590...yikes! Almost twice as much as the ballpark estimate

  • Review 76 (2024-04-18 - Rating: 5)

    Ive combined all of my previous reviews into this one. Mullen has been extremely helpful with all of the problems that my wife and I have had with our new home. Everyone has been great. And the fact that Tom takes the time to answer my emails on a weekend says a lot about this business. Highly recommended company.

  • Review 77 (2024-07-02 - Rating: 5)

    The technician arrive on time. He was pleasant and professional. When he left everything was cleaned up and orderly. I’m extremely pleased and would definitely recommend Mullins to everyone.

  • Review 78 (2024-04-06 - Rating: 5)

    They were friendly and efficient. I called about a few different issues and they fixed them quickly. They also identified another issue that contributed to my original problem, which a previous plumber had overlooked. Overall great experience. I will continue to work with Mullen in the future.

  • Review 79 (2024-05-23 - Rating: 5)

    Mullens plumbed my gas line as well as repaired my existing water and sewer line. They were very professional and punctual and communicative. They kept our family in mind during the whole process. I wasn’t able to be home during the majority of the work; however they made sure to inform us of all changes, timelines and issues. Last but not least they remained respectful of my home. My family and I wanted to thank the team for all they accomplished we’ll definitely be using them again in the future.

  • Review 80 (2024-01-20 - Rating: 5)

    Mullen always is #1 on my list for all my plumbing and heating needs!! ALWAYS great service, beginning from the time of my call. They are very friendly, timely, courteous, knowledgeable, accurate, and reasonable!! Have used them dozens of times, including last week. Highly recommend this top tier local business!! They get to you super fast too!

  • Review 81 (2024-01-20 - Rating: 5)

    First class business!!! The plumbers were very professional, friendly and knowledgeable. They did a great job assessing the problem and fixing the clog. The price was very reasonable. I would recommend Mullen Plumbing, Heating & cooling to anyone in there service area without hesitation.

  • Review 82 (2024-03-16 - Rating: 5)

    I’ve been using Mullen for the last few years and have received reliable and friendly service. We had a couple of minor problems after a toilet install and they were quick to address that at no additional cost to us. Highly recommend!

  • Review 83 (2024-12-23 - Rating: 5)

    Mullen techs do a great job. I wouldn’t have anyone else work on my systems.

  • Review 84 (2024-05-15 - Rating: 5)

    Two knowledgeable Mullen employees arrived less than an hour after calling, assessed and explained the problem, ordered a new toilet that was delivered in an hour and quickly installed. Have used this company several times and they are customer oriented and true professionals.

  • Review 85 (2024-09-17 - Rating: 5)

    The workers were very courteous and helpful. Started right away trying to find my problem, explaining as they went what they were doing. Resolved my problem. Thank you!

  • Review 86 (2024-04-06 - Rating: 5)

    Mullen is always fast reliable and professional. Their Work is always guaranteed as they are pros and will come right back and make sure it’s correct if they need to. We always go to Mullen for our plumbing and HVAC needs so we won’t have to worry about the work being done. You Can’t beat them for their quality, reliability and professionalism.

  • Review 87 (2024-06-27 - Rating: 5)

    They were awesome. Came on a Sunday, fixed my unit in 30 minutes, and charged me a very reasonable price. I was very pleased with everything.

  • Review 88 (2024-05-15 - Rating: 5)

    My split system heating and cooling system did not seem to me to be cooling my enclosed sun room as quickly or as adequately as I thought it should. The unit is only a little over year or so old. During my regular semi annual maintenance contract visit, I called that to the technician’s attention.. His thermometer test showed it was not cooling to the low temperature out of the unit that it should have. A special repair technician for the split system was called in and located a leak of freon. Mullins fixed the expensive, four hour repair issue at no cost to me. I am pleased with Mullins and glad I have the annual maintenance contract on my three units.

  • Review 89 (2024-02-08 - Rating: 5)

    Chuck and Dewayne responded on-time to my service request. They were both very nice, courteous and respectful. They quickly identified the issue and were able to fix it in less time than estimated. They left my house in better condition than when they arrived. I could not have been happier with their service.

  • Review 90 (2024-09-05 - Rating: 4)

    Bruno was very thorough in checking the air conditioner unit. Cleaned the coils, checked the wiring and inspected other parts of the unit.

  • Review 91 (2024-05-10 - Rating: 5)

    I had multiple water issues at my home and the Mullens team was able to fix all of them!! I’m so happy to have my house back in working order. I appreciated all there hard work and solving the problems.

  • Review 92 (2024-05-31 - Rating: 4)

    Overall my experience with Mullen was great. They came very quickly and were very professional and helpful. A bit pricey though.

  • Review 93 (2024-07-08 - Rating: 5)

    As always Mullen Plumbing, Heating, and Cooling promptly took care of my cooling needs. The technicians are always professional.

  • Review 94 (2024-05-26 - Rating: 4)

    Been using Mullen Plumbing, Heating &Cooling since the big flood in 2016 when they replaced the entire HVAC system! They came on New Years Day once and did an emergency service call when it was 5 degrees! They have always been prompt and professional. I use them for 3 locations for semi-annual maintenance. Wouldnt call anyone else!

  • Review 95 (2024-05-29 - Rating: 5)

    I highly recommend Mullen to anyone in need of plumbing services. Their professionalism, expertise, and exceptional customer service make them a top choice. Thank you, Mullen!

  • Review 96 (2024-07-12 - Rating: 4)

    Great service, but the price was a little steep. But the workmanship made it worth it. I would definitely recommend Mullen plumbing and heating.

  • Review 97 (2024-12-20 - Rating: 4)

    Very professional. Communicated with me in terms I could understand. Will definately recommend.

  • Review 98 (2024-07-25 - Rating: 5)

    I trust Mullens and have used them for years.Their technicians are knowledgeable, go above and beyond in solving the problem, and are prompt.

  • Review 99 (2024-02-29 - Rating: 5)

    We called Mullins Plumbing on Wednesday morning February 28 to see if they could send a service man to our house to check our sump pump because it was not working during the heavy rainfall we were getting and the sump was filling up fast. They gave us a time span on when they could work us in. Fortunately they came up fairly soon after calling. Checked the pump and it was just worn out as we had it put in 25 years ago. I indicated that I wanted to replace it. So they went off to get a pump and were back with the new pump in a short period. Had it installed and running in no time. So I appreciate the quick response and install by Mullins plumbing and the service men were very good.

  • Review 100 (2024-10-05 - Rating: 5)

    I was shopping for a new hot water heater so I called Mullens for an estimate they made me an appointment for the next day and I had it in my hands before they left my house. I accepted the estimate which was very resonahle ,they ordered heater and installed it within a few daysI would definitely consider Mullens for future neeeds.

  • Review 101 (2023-11-06 - Rating: 5)

    Was so pleased with Mullen’s exceptional service. Special thanks to tech Jason for working with our rental schedule. Courteous, efficient, prompt, and took the time to explain repairs and to search for best prices for our unit. Many thanks !

  • Review 102 (2024-08-12 - Rating: 5)

    Every time I need them, they always surpass my expectations. Excellent service and craftsmanship. Very hardworking crew.

  • Review 103 (2024-10-01 - Rating: 5)

    Chuck and Dwayne were true professionals and quickly fixed my issue. Would definitely use again.

  • Review 104 (2024-07-25 - Rating: 5)

    The service worker Brandon was very nice, polite and helped us understand what problem we had and had the part in his truck so we didnt have to worry.

  • Review 105 (2023-11-15 - Rating: 5)

    Needed a new dishwasher installed, because the older one we got with the house had been hooked up wrong. Doug and Gale were great. Corrected the problems with the old setup and installed my new one like its suppose to be. I have never had any trouble with Mullen. They have even replaced a gas line to my house several years back. They always do good work!

  • Review 106 (2024-08-29 - Rating: 5)

    Both groups of workers, one for the plumbing and one for the hot water heater, were courteous and efficient, they both presented me with options and the pricing of the options. I will call on Mullen again!

  • Review 107 (2023-09-30 - Rating: 5)

    Tim was the lead plumber that showed up and he was so nice. This was the first time Ive ever used Mullen. I have previously used Robinson & Son as well as EJ Thompson and while I liked both of them as well, I was particularly impressed with the courtesy and work done by Tim and his partner. I will definitely think of Mullen first if I have plumbing issues in the future. The cost was quite reasonable, they were conscientious of keeping additional costs down for me, and very importantly they were on time and worked quickly.

  • Review 108 (2024-10-09 - Rating: 5)

    I had to call on a Sunday evening and the guys showed up quickly and fixed the problems efficiently. They were friendly and professional

  • Review 109 (2024-05-01 - Rating: 5)

    The technician was very friendly and knowledgeable. The problem was fixed and my house instantly felt cooler. The service was fast and reasonably priced. I would definitely recommend using them.

  • Review 110 (2024-02-10 - Rating: 5)

    I had a possible plumbing leak and asked Mullen Plumbing to come out and check my system. I did have a time availability issue, which Mullins accommodated. Two gentlemen met me at the appointed time and checked out my plumbing. When they came in my house they both put on paper booties to keep my rugs clean. They checked my system and found a small leak. Overall, I was pleased with the service and the plumbers.

  • Review 111 (2024-06-25 - Rating: 4)

    Came out on a Saturday. Nice employees. Seemed to spend a lot of time sitting in the van. Hope this did not add to such a large bill since I am sure charged by the time on a job

  • Review 112 (2023-12-01 - Rating: 5)

    I had a stopped up kitchen sinkDay after Thanksgiving. Mullen came right awayThe two men worked for several hours but could not unstop my sinkThe made a call to Mullen and decided they would send two more men to work on the sinkThey came and worked for 4 hours and finally got it unstuck. I have always used Mullen for air conditioning, furnace, and any other problems I may have. They are professional. Very helpful and treat my problem like I was family. Very satisfied and will never use any other companyJudy Knox

  • Review 113 (2024-11-11 - Rating: 5)

    They helped me out of a hard spot. Very nice guys and worked quickly and efficiently.

  • Review 114 (2024-09-05 - Rating: 5)

    Did a great job and was very professional. I’ll definitely use them again in the future.

  • Review 115 (2023-12-13 - Rating: 5)

    Mullen has been my plumber/heating/cooling company of choice for a long time now. Their workmen have been great - very courteous and considerate and willing to answer my questions. They take care to clean up after the job is done. And - the most important thing is they know their job and waste no time doing it. (I have yet to see one of them pull out their cell phone unless it is to call the office. ) I highly recommend Mullen Heating & Cooling!!!

  • Review 116 (2023-09-20 - Rating: 5)

    Mullen installed my heating and cooling and has also done plumbing for me. Their technicians are professional and polite. They take time, explain what they’re doing, and why. In my case, the services they provided were done thoroughly at a reasonable rate. I would and have recommended them to friends and family.

  • Review 117 (2024-05-03 - Rating: 5)

    We had the “dream team” today ! Your crew was extremely professional, knowledgeable and got the job done efficiently.Chris and his partner were friendly and made the whole experience wonderful(If you can call faucet replacement wonderful )😂Thank you Mullens Plumbing !The Jacksons

  • Review 118 (2024-05-03 - Rating: 5)

    Great service! From making an appointment to having a new hot water tank installed was impressive. The men who came to my home were respectful and knowledgeable!! Highly recommend the company and team!

  • Review 119 (2024-01-19 - Rating: 5)

    I had a problem with my heat pump during a busy time of the year, the coldest time of the year of course. But a technician fit me in and turns out I only needed my coils cleaned. The tech was very thorough and polite. His name was Jason Songer. So any time I call I will be asking for Jason, and I would recommend using Mullen

  • Review 120 (2024-01-09 - Rating: 5)

    Our hot water tank was leaking and we weren’t sure how to repair it. Doug from Mullen was able to come out the same day and quickly repair the issue. Their team is always so professional and they provide quality work.

  • Review 121 (2024-06-21 - Rating: 5)

    My air conditioner went out. Mullens was at my house the next morning. Their technician was on time, polite, and careful of my home. He put booties on each time he came in to cover his muddy shoes. He showed me the things that needed replaced and explained what they controlled. He had them in stock and several hours later my AC was purring like a kitten. The cost was less than I had imagined. I highly recommend Mullens!

  • Review 122 (2024-02-13 - Rating: 5)

    Dewayne and Chuck diagnosed the issue quickly and checked several minor questions, as well. They replaced the toilet during the same visit. These technicians made a great team and were cheerful and professional throughout. We have complete confidence in their work.

  • Review 123 (2024-08-09 - Rating: 5)

    Techs were fast! They were personable and professional. Would recommend mullen for home needs!

  • Review 124 (2024-08-06 - Rating: 5)

    Always easy to deal with both over the phone and in person. Great workers, polite, willing to explain the issues but not pushy or patronizing.

  • Review 125 (2024-05-19 - Rating: 5)

    I had a water pressure problem in my home. These professionals set my appt up, were prompt and communicative, and the problem was resolved: they even installed an extra spigot to give me better use availability behind my home. Thank you!

  • Review 126 (2024-09-16 - Rating: 5)

    We have been loyal Mullen, plumbing and HVAC customers since 2001. Purchasing the furnace/AC o plan has allowed us to get 20+ years out of our system.. the techs keep the system running through our hot summers and cold winters - it is worth the $$$

  • Review 127 (2024-10-29 - Rating: 5)

    Mullen Plumbing and Heating has been a godsend for our family. They are prompt and provide excellent customer service. We have utilized both their plumbing and heating services and consider them as thee experts in these arenas. We recently had a rattling noise that was causing us alarm. One of the Mullen managers came to our home and took the time to diagnose and fix the problem. Mullen staff have been cordial and patient in resolving our plumbing and heating issues.

  • Review 128 (2024-09-24 - Rating: 5)

    Fixed the issue. They were very thorough in checking out the problem and correcting the part they could, as well as contacting the City to alert them to a problem they needed to take care of.

  • Review 129 (2024-04-19 - Rating: 5)

    Chris & Keller came to check my hot water heater that was no longer producing hot water. We discussed different options and I was provided quotes. Both Chris & Keller were very nice, very professional and answered all my many questions. Once I decide on hot water tank, Chris and Keller will be requested for the install.

  • Review 130 (2024-03-28 - Rating: 5)

    Craig and Trace were very knowledgeable and took care of my plumbing problems with accuracy and timeliness. They resolved my issue before a major problem happened. Thank you for your service.

  • Review 131 (2023-09-27 - Rating: 5)

    Honestly the guys were great. Showed up same day I called, came ready to handle the situation with the right tools in hand. Completed the job quickly and cleanly and left, after giving me some tips about how to improve my air quality at home that I plan to look into. Useful info is priceless and so are hard professional workers. So full stars from me.

  • Review 132 (2024-10-15 - Rating: 5)

    Quick service, reasonable price, friendly and helpful staff (everyone from answering the phone to finishing the job).

  • Review 133 (2024-03-30 - Rating: 5)

    In the age where it seems like many businesses have forgotten about customer service, Mullen always shows superior professionalism, courtesy, and skill. They show up when theyre supposed to, dont throw in any hidden fees, and do the job right!!Update: this past week we had an emergency situation that required both HVAC techs and plumbers. I called Mullen and they had both teams out to me within a short period of time. They are great and I appreciate the wonderful work that they do.

  • Review 134 (2024-04-11 - Rating: 5)

    Exceptional value when you sign up for yearly maintenance. You would be surprised by the savings you get on your heating and cooling electric bills. John, the tech that has worked on our system, is an extremely qualified and helpful individual. I will be requesting that he be the tech that handles all of our maintenance in future.

  • Review 135 (2024-08-07 - Rating: 5)

    Very reliable and efficient workers. I have used them many times for different reasons. Always satisfied with their work. Courteous and knowledgeable!

  • Review 136 (2023-10-20 - Rating: 5)

    Plumber called before he could and knew our location. Excellent service after looking at faucet he had to go get correct part at Greshams. Was gone a really long time and I got a call he had fallen ill and needed emergency care but another plumber was picking up the part to come do the job. Great customer service and communication. Once new guy appears it only took 5 minutes to fix the faucet.

  • Review 137 (2024-12-30 - Rating: 5)

    Prompt, efficient, professional. Nice gentlemen to have in our home.

  • Review 138 (2023-10-26 - Rating: 5)

    I received an extremely high water bill. Called Mullen and a technician was sent out same day. They determined that I did not have a leak at my house and gave me the information in order to have the water company come back out. My call was handled professionally and quickly from start to finish. Will always use Mullen for all of our household needs.

  • Review 139 (2024-04-05 - Rating: 5)

    I had a blocked line and broken pipe. They were there within the hour. Found the issue and explained everything, they were very transparent. Craig and Trace were very professional and personable. I highly recommend this company.

  • Review 140 (2023-11-22 - Rating: 5)

    Mullins is a very professional and reliable company. They are well staffed, promptly answer all calls, and are polite and efficient. The service professionals that have come to my house are knowledgeable and make sure the job is done correctly. I would recommend them for your next HVAC needs.

  • Review 141 (2024-03-05 - Rating: 5)

    We had a terrible leak that we couldnt find. Jimmy an Chris came out an found the problem instantly. They were very professional an super nice. Explained everything they would be doing. Definitely would use them again.

  • Review 142 (2024-08-22 - Rating: 5)

    Chris and Devon were very professional, knowledgeable, efficient, and quick! Thanks for a great job and cleanup!!

  • Review 143 (2024-10-16 - Rating: 5)

    Great technician who was fast, (I feel) honest and resolved my heating problem.

  • Review 144 (2024-05-31 - Rating: 5)

    The providers/texhnicians were friendly, knowledgeable, hard workers and were willing to provide all of the help necessary to ensure some type of service was rendered to fix the problem! They understood their assignment and DELIVERED!

  • Review 145 (2024-04-11 - Rating: 5)

    Mullin provided quick service to my 101 year old Mom’s house after she was without heat for 3 days as result of no electricity due to a major storm. Mullin has always provided quick response when their services were needed.

  • Review 146 (2023-10-14 - Rating: 5)

    We purchased a tankless gas water heater through Mullens Plumbing. They talked to us every step of the way from which size is best. They came out showed us where they would install it and how long it would take. Very professionally done. Communication is A+. One of the best decisions we have made for our home.

  • Review 147 (2023-09-23 - Rating: 5)

    Mullens is AMAZING!! Excellent service, and professional every time. No matter the time of the call. We have had to cal them on different occasions due to emergency situations during non business hours, some late at night and still to no avail got the best service.

  • Review 148 (2024-07-18 - Rating: 5)

    Technicians always strive to satisfy customer, they go above and beyond! Most recent service technician a did an outstanding job!

  • Review 149 (2024-05-02 - Rating: 5)

    The two guys Mason and Isaiah were great. Very knowledgeable and professional. I will definitely keep Mullens number for the future!

  • Review 150 (2024-03-13 - Rating: 5)

    Mullens is great, they not only did a great install, there maintenance services it super convenient and helps me make sure my unit is always performing at the highest level!

  • Review 151 (2024-03-22 - Rating: 5)

    Mullens has been able to determine what is wrong with my sewer line in 2 visits. I had used another local company who had been here a minimum of 4 times for the same problem and never determined the problem.Everyone with Mullens has been curious, informative and determined to find a resolution for me.

  • Review 152 (2024-10-15 - Rating: 5)

    The technicians, Brian and Hayden, were professional and efficient. Excellent work!

  • Review 153 (2023-12-12 - Rating: 5)

    Mullen was prompt in making an appointment, they arrived on time and were professional, and friendly. They diagnosed the problem and explained as they worked through the process, which I very much appreciated! Would definitely use them again, when the need arises!

  • Review 154 (2024-09-11 - Rating: 5)

    Excellent job done at reasonable cost. Very nice gentlemen. Highly recommend.

  • Review 155 (2024-01-18 - Rating: 5)

    Called for a dead furnace Sunday afternoon when it’s 20f out. They had a friendly and knowledgeable tech out to my house within a couple hours. Fixed it right away.Can’t say enough good about the service. Thank you Mullens.

  • Review 156 (2024-02-27 - Rating: 5)

    Excellent service. Chuck and Dewayne did a excellent job. Very professional. Kept work area clean and neat. Gave uodates on work being performed. Always will be a Mullens customer

  • Review 157 (2023-12-07 - Rating: 5)

    Chuck and Dewayne were great! Very professional, knowledgeable and thorough. Walked me through everything they were doing and gave me multiple options to fit my budget and timeframe. Highly recommend!

  • Review 158 (2024-05-26 - Rating: 5)

    Mullens is great! They always come out quickly, are super friendly. You definitely get the service you pay for!

  • Review 159 (2024-04-29 - Rating: 5)

    I had Mullen install a hot water tank. They arrived on time and compleated the installation quickly and neatly. I’m pleased with the job.

  • Review 160 (2024-01-18 - Rating: 5)

    Provided quick reliable and friendly service. The technician knew his job and was able to make the repairs within minutes! I will call them again if I have any other issues

  • Review 161 (2023-11-23 - Rating: 5)

    Mullen pulled through for us in the biggest way.Jason was the best, and we’ll definitely ask for him in the future if we ever have any more issues. Thank you Jason.Our new furnace was installed the very NEXT DAY! This was the day before thanksgiving! Mullen literally saved our thanksgiving.I also want to thank Adrian, Cody, Billy and Billy’s partner. Thank you for your help. 🙏🙏🙏🙏🙏🙏🙏🙏

  • Review 162 (2024-04-26 - Rating: 5)

    We had a sudden break in a pipe in the basement and Shelton and Brian were out that afternoon and did a great job for us. Besides their plumbing skills, they are outstanding men and I will ask for them whenever I need help again.

  • Review 163 (2024-12-19 - Rating: 5)

    Did an excellent job with the eel. Reasonably priced. Arrived on the expected time

  • Review 164 (2024-11-07 - Rating: 5)

    These guys are amazing. Im very grateful to have them in my corner.

  • Review 165 (2024-04-11 - Rating: 5)

    Mullens did it again. Great service. Completed two repairs for me last week. The guys were great on both repairs. The staff at the office great as well. Thats why I keep coming back if I need something done. Reliable, friendly service. 8/20/23.Mullen did a fabulous job for me. I had a leak late at night and out of all the people I called who offered 24 hour service they were the only ones who answered and came out to help me with my leak. I cant tell you how much I appreciated their response. Everyone who I interacted with was kind, the gentleman that came the night of the leak and stopped it, the women who answered the phones the next day, the gentlemen who came the next day to finish up. Everyone was great to work with and the work that was done was done well. Mullen did a wonderful and I would highly recommend this company. Thank you guys so much.

  • Review 166 (2024-02-29 - Rating: 5)

    Mullens Plumbing was prompt and they call before they come. They are polite and put booties on before entering my house. They knew immediately what the problem was and how to fix it. They had the pieces with them and promptly fixed the pipes.

  • Review 167 (2023-10-12 - Rating: 4)

    I had a few problems getting someone here I had an appointment…. First they tried to cancel it I had to call a few times to actually to get someone to show up …. But ones he got here it was all good very nice and polite gentleman…. I can read his name on the paperwork but he was very helpful and professional …. You need to keep him around 😊

  • Review 168 (2023-12-07 - Rating: 5)

    Friendly, reliable. Weve used them for years! Just had a visit from Dewayne and Chuck from Mullen to fix a leaking shower head! They got the job done in no time and with a smile! Appreciate you-all!!

  • Review 169 (2022-10-16 - Rating: 5)

    Called Mullen at 3:30 PM on a Friday and they showed up at about 6:30 PM that day. I had a complete backup affecting the whole house. They were able to easily diagnose my problem, gave me my options and up-front cost. They were done and gone by about 8 PM. Everyone from I I tracked with from the first phone call, to the onsite plumbers were very friendly and courteous. They even called me a few days later to make sure everything was OK which it was. That is great customer service. I cant explain how important that is to me. 5 stars all the way.

  • Review 170 (2024-04-16 - Rating: 5)

    The crew was great very helpful definitely refer to other I have had them over 7 years helping us. Thanks Eric and his crew you both were very quick in getting to the problem and resolve it.

  • Review 171 (2024-01-17 - Rating: 5)

    I have nothing but good things to say. Craig and Trace were both very helpful and was able to pin point the problem fast. I can’t thank them enough for everything. If we ever have another problem I will definitely be calling again.

  • Review 172 (2024-07-18 - Rating: 5)

    Did a great job installing a new AC unit. Was on time very happy with the service.

  • Review 173 (2023-11-30 - Rating: 5)

    Terrific emergency service. Professional and neat. Do not feel as though they were trying to oversell, they presented all options and explained things clearly. Would use again and I highly recommend. Anthony and Mason were terrific.

  • Review 174 (2024-04-05 - Rating: 5)

    Plumber was knowledgeable and professional. Did a good job. Also kept their work tidy and cleaned up after themselves. I am veery pleased with the work that was done.

  • Review 175 (2024-12-29 - Rating: 5)

    They came the next day, very prompt, very thorough and reasonably priced. Will use again..!

  • Review 176 (2024-01-17 - Rating: 5)

    Tony and the Mullen crew did an exemplary job installing my new furnace and a/c!! I would recommend Mullen to anyone who needs heating/cooling maintenance, repair or who might be looking to purchase/install a new system!

  • Review 177 (2023-11-30 - Rating: 5)

    Second time using Mullen and I couldnt be happier. Mason/Clay were efficient, right on time and did the job right the first time. I can NOT say the same about my previous plumber I am a Mullen user from now on!

  • Review 178 (2024-11-01 - Rating: 5)

    They were fast, courteous, and knew what needed to be done very professional

  • Review 179 (2023-11-16 - Rating: 5)

    Jerry and Mason were on time, professional, polite, and knowledgeable. I called for an appointment for a non-emergency leak and they were here at 8 the next morning. Ill call Mullen for my plumbing needs from now on.

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