Rogers Heating & Cooling
Located in South boston, Virginia
Address: 602 Seymour Dr, South Boston, VA 24592, United States
Phone: +1 434-230-9936
Rating: 4.9
Services
- On-site services
- Online estimates
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
Categories
- Electrician
- Air conditioning contractor
- Air conditioning system supplier
- HVAC contractor
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-26 - Rating: 5)
Jordan arrived on time and did an outstanding job installing a mini split system. The house and yard were spotless when he was done. He thoroughly explained how to use the system, and it runs perfectly. I highly recommend Rogers Heating and Cooling, and I am grateful for Jordans professionalism and expertise. -
Review 2 (2024-07-27 - Rating: 5)
Jordan sill and Christian McKay was very professional and respectful and went above their job duties and done a few extra things for me with no problems. They are the bomb. Awesome workers. Did a wonderful job installing my new package unit...they deserve a raise. -
Review 3 (2024-10-25 - Rating: 5)
Dean did a great job changing out my electrical panel and out side service box and wire! Very pleasant and knowledgeable He will be back to wire my new garage!!! -
Review 4 (2024-06-12 - Rating: 5)
Brian and his team were great. They took their time to do the job correctly and explained things along the way. They simplified explaining things so someone who did not know a lot about HVAC would understand what they were doing all the steps along the way. I will be more than happy to recommend Rogers Heating and Air to anyone needing service. -
Review 5 (2024-11-21 - Rating: 5)
Rogers Heating and Cooling was GREAT! They communicated clearly, showed up on time, and ensured our HVAC system is fully prepared for the colder months ahead. They even addressed a few small issues we hadn’t noticed, all at a fair price. Highly recommend their reliable and professional service! -
Review 6 (2024-09-30 - Rating: 5)
Michael and the other gentlemen was amazing! Our a/c unit was having issues and it was hot inside our home. We called Roger’s Heating and Cooling and they called back promptly. Michael was at our house and had the unit running in under a hour. The men are very professional, friendly, and knowledgeable and great about explaining everything to you. I highly recommend them!!! -
Review 7 (2024-10-18 - Rating: 5)
Great experience from the exceptional customer service from both Kayla who scheduled the appointment as well as Josh the technician. They were so pleasant to deal with. I Was thrilled to know they also do electrical and plumbing. Highly recommend thus group. -
Review 8 (2024-08-25 - Rating: 5)
The entire experience with Rogers has been nothing short of amazing. From the initial service visit with Brandon to the install day with Brian and Joey. I felt like I was only offered what I needed to take care of my issues, and never felt any pressure to pick one product/service over another. The installers were great with my two girls who kept harassing them with questions, and constantly peeking on them to see what they were doing. When it was all done everything was explained to me and they made sure to answer any questions that I had. Nobody is ever happy to spend money on large purchases for the home, but I feel confident that I got a quality product, at a fair price, with amazing service all the way around. I would highly recommend the Rogers team for any of your heating and cooling needs. -
Review 9 (2024-12-30 - Rating: 5)
Rogers has great customer service and always helps their customers however they can. Everyone at the company is respectful and kind and I always enjoy working with them. -
Review 10 (2024-10-01 - Rating: 5)
I was most impressed with Josh from his first phone call, alerting me of his ETA. Josh arrived, right on time, seemingly proud to be representing Rogers Heating & Cooling.He verified the reason for his visit and kept me apprised to his every move, showing me pictures of what I could not see from inside the house. (I just returned home from a weekly hospital stay.).I was comfortable with him on my property, working on my heating and cooling unit, as well as my dehumidifier which is in my crawlspace.He went over in detail everything recommended based on his solid explanations.At this point, from being greeted on the phone months ago by Hannah, to Joshs service and professionalism yesterday, I could not rate either Hannah or Josh high enough. -
Review 11 (2024-11-12 - Rating: 5)
I must say it was wonderful to work with this company on our removal and replacement of two heat/ac high vac equipment. Mandy set up my appt with Gerrante our salesman, who was very professional, pleasant and easy to talk to, no pressure, which was nice. Explained everything and gave us 3 options. He even called us back a few hours after he left to see if we had any other questions, that sold the deal for me. Told him he had the job ( they were also competitive with the two other quotes, but came in a but lower.) Today was the big day. Brain contacted me by text that he was on the way. We had Joey, Morgan and Jordan helping with the install. They were also very professional, polite, answered all my husbands questions during the install, and left our home very clean. I would highly recommend Rogers heating and air. They also do electric and plumbing. 100% satisfied. -
Review 12 (2024-10-26 - Rating: 5)
Rogers installation and service staff are always prompt, personable, and professional. Dean and Tyler installed my attic fan and it was a smooth experience, despite the technical obstacles they had to overcome. They listened to my preferences and installed the fan exactly as Id hoped. Great experience... again! -
Review 13 (2024-08-15 - Rating: 5)
Rogers was top notch from start to end. All employees did an outstanding job. Installers were on time, pleasant to deal with, and did an excellent job. Brian did a great job and answered any questions I asked. Good people to deal with. Will recommend Rogers to others. Thanks guys for a wonderful experience.. -
Review 14 (2024-11-20 - Rating: 5)
Very friendly customer service. Scheduled within a few days and when an earlier appointment opened, moved me up. Issue with electric in residential doublewide. Technician Dean came out was very knowledgeable and friendly and had my problem fixed and working within 15 minutes. I would highly recommend them. -
Review 15 (2024-10-16 - Rating: 5)
It was an extreme pleasure on both occasions that I have worked with Michael. He pin points the problem with ease and without question knows his line of business.He is very knowledgeable and being courteous is a definite plus. He answers all questions or concerns you may have in a manner that you can understand which indeed makes it a win, win situation.Always a pleasure to work with someone that likes what they do.A definite asset to Rogers Heating & Cooling....thumbs up people!! -
Review 16 (2024-10-12 - Rating: 5)
I wanted to share what a great company Rogers Electric is and how they are honest and so supportive! Ive been using them for years and each time they explain the issue and make sure I understand what needs to be done, rather than just doing it and billing me!! Very professional and just a great company!! Check them out and youll be very happy!!! -
Review 17 (2024-08-16 - Rating: 5)
Always happy to share my experience with the technicians from Rogers Heating and Cooling and Joe was no exception. Fantastic job on the installation of a new expansion tank and filter. Left the area cleaner than when he started. Explained everything clearly and also offered advice on descaling our on demand water heaters. Super nice guy ! -
Review 18 (2024-12-20 - Rating: 5)
Cant say enough about Rogers Heating and Cooling - Brandon and Clay came within 4 hrs of me calling for a diagnostic visit for my heat pump and figured out the issue, made some recommendations and explained the whole process in laymans terms. Appreciate their knowledge and even talked a bit of baseball to boot! -
Review 19 (2024-09-30 - Rating: 5)
I would like to thank Christian and Tyler for the great job they did unclogging my kitchen sink after 3 weeks. They showed and explained everything to me and answered all my questions. They were also very polite and courteous. -
Review 20 (2024-10-04 - Rating: 5)
We had water leaking inside from our AC unit. Michael came out analyzed the issue and was very detailed through each step of his repair. He had us all fixed up in no time!! Michael took the time to give us useful prevention tips as well as other maintenance services offered that would further ensure to keep our HVAC system healthy. Thank you Michael and Rogers!! -
Review 21 (2024-11-13 - Rating: 5)
Dean arrived on time and was quick and through. Got the outlet replaced and power back on in our bathroom with no issues. Did a great job!! -
Review 22 (2024-12-29 - Rating: 5)
These guys were very professional, very courteous. They left no mess for you to clean up. Great job the guys. -
Review 23 (2024-09-26 - Rating: 5)
The Rogers employees are top notch! They are efficient, pleasant, and considerate on every level. I appreciate their work, their attitudes, and their explanations about that they did to remedy the situation. When I call, they respond in a timely manner. Thank you, Rogers employees. -
Review 24 (2024-12-18 - Rating: 5)
I had a furnace replaced that entailed several unexpected issues. Brandon went above and beyond to ensure it was a job well done.I highly recommend Brandon and Rogers Heating and Cooling. -
Review 25 (2024-12-03 - Rating: 5)
I can sum up my experience with Rogers in one word - Spaintacular!Rogers Heating & Cooling was not a name thats common in the Lynchburg area. Well, thankfully for us they decided to expand into the marketplace at just the right time.Brandon Frost was my first contact with the company. He found my social media post asking for suggestions on who to contact about an HVAC replacement. He reached out, and Im glad he did. Brandon is a wonderful young man. His objective, and ours, was finding the best product at the best price. We ended up with a winner.Install was a breeze thanks to Joey Driggs and LJ Barnett. Throughout the time at the house they would always end with, if you have any questions dont hesitate to ask. They were both nice and courteous.In my humble opinion, the heating and cooling marketplace has a new player in town that is ready, willing and able to earn your business.Like is said, Spaintacular.Mark Spain -
Review 26 (2024-07-25 - Rating: 5)
We recently remodeled an old and complicated house on the lake and we contracted with Rogers to install over half a dozen mini-split heating and cooling units. The project took well over a year because of the delays with other contractors but the Rogers team was always on point. They were patient, courteous, capable and prompt. Our lead technician, Brian, was outstanding. He was professional, efficient and polite and took the time to explain all of the features of the new units. We appreciate that Rogers assigned Brian to this project for the duration, as having someone familiar with the property and the previous work made all of the difference. -
Review 27 (2024-11-15 - Rating: 5)
Dean did an excellent job, knows his stuff. We are getting him back to do more electrical work. My husband was very satisfied with Deans work. -
Review 28 (2024-07-16 - Rating: 5)
The dispatcher/scheduler (Mattie) was extremely pleasant, and my technician was just as focused in a positive customer experience as he was fixing my AC leak. I would highly recommend this company!! VERY professional, courteous, and personable!! -
Review 29 (2024-09-06 - Rating: 5)
Michael and the other technician were excellent. They were polite, positive attitude, and ensured my system was running properly before leaving. I couldn’t have asked for better services -
Review 30 (2024-07-28 - Rating: 5)
Brandon did a superb job ! As always, he is courteous, knowledgeable, and efficient! He quickly got us us cool and comfortable after the lightning strike and power outage.Great job! Great employee! -
Review 31 (2024-11-14 - Rating: 5)
Always pleasant, on time, good service! Need I say more? Ok, Jamey Binner is such a gentleman and a great serviceman and even wished me a Happy Birthday - more kindness in the world like this would be such a plus - especially these days! Thank you ALL! -
Review 32 (2024-10-31 - Rating: 5)
Our AC started to fail on the 4th. We called the next morning and they sent someone before the end of the day. The repairman, Doug came promptly within the time frame that was given me. He texted to let me know that he was on his way. He diagnosed the problem promptly and fixed it for a reasonable price. Doug was personable and polite and helpful. I am very pleased and will be using Rogers again. I would recommend this group. -
Review 33 (2025-01-02 - Rating: 5)
The entire Rogers team is a pleasure to work with. They are all committed to keeping their customers comfortable and happy! -
Review 34 (2024-10-08 - Rating: 5)
Very professional. The guys got here and went right to work. They ran into a couple of unexpected problems and came up with solutions quickly. I appreciate the care they took to get things done quickly and professionally. Both had great demeanors and enjoyable to talk with. -
Review 35 (2024-09-27 - Rating: 5)
Had my generac generator serviced, fantastic!! Jamey, the technician, was very professional and smart, hard to get both. Oil change, filters, batteries check and codes, And it was raining ☔. He actually put an umbrella over my unit, not him.Thank you for living up to the service you say you have, its a quality that few places have these days. Thanks again,, Wes,, -
Review 36 (2024-07-11 - Rating: 5)
Helped us fixed our Wyze camera installation. Great job and very helpful! Thank you so much Mr.brandon -
Review 37 (2024-08-01 - Rating: 5)
Jordon Sill and his partner were very professional when they arrived to install our new A/C unit. They got the entire job done quickly and were very helpful with questions. I appreciate their customer service and friendly nature. -
Review 38 (2024-10-29 - Rating: 5)
Armando was very polite and professional throughout his comprehensive checkup of both our indoor and outside units. He gave us a complete run down of his inspection results and overall system evaluation. Super customer service first process. -
Review 39 (2024-06-05 - Rating: 5)
Michael Tatum, was my technician for my home on June 5th 2024, he was absolutely amazing to deal with.. very friendly, and done everything we needed with no hesitation.. he answered all of our questions quick and adequately, and was just a overall great guy to work with!! I appreciate his time and his patience!!! He was def a 100% nice and genuine guy!! Thank you so much Michael for getting our unit back up and running!! You were awesome!!!! ❤️ -
Review 40 (2024-08-29 - Rating: 5)
Josh Smith was very professional. He cared for my home like it was his own.Customer service is wonderful there. Maddie made me feel very comfortable. -
Review 41 (2024-08-01 - Rating: 5)
I will only share my experience with Joseph Waggoner.Everything that could go wrong did with the exception of Mr. Waggoner. He was very respectful and professional.The service had originally been overpriced. Mr. Waggoner was sent to install the incorrect product than what was paid per the agreement. He contact his company, drove back to South Boston and made the necessary correction. Kudos to Joseph. -
Review 42 (2024-07-19 - Rating: 5)
Service was great with a smile and firm handshake. Technician that came out was prompt, polite and charismatic. Due to the experience for your company that the tech established I will refer all my business to this company in the future. -
Review 43 (2024-12-05 - Rating: 5)
Christian and his partner were very good to work with. We had a tricky problem with our thermostat. Christian took time to listen and make a cleaver diagnosis. They were on time and very professional. I would highly recommend Christian and the Rogers team for fast and professional service. -
Review 44 (2025-01-03 - Rating: 5)
Excellent customer service and reliability! We recently experienced some issues with our current mini-split system, which required services and, eventually, replacement. The entire process was simple and Rogers made it a pleasant experience! Great customer communication and support. Friendly, reliable staff.10/10Will be working with Rogers again! -
Review 45 (2024-08-24 - Rating: 5)
Jamey was very effective at diagnosing the problem and fixing it quickly while giving us a good explanation of the problem and guidance for the future. Rogers heating and cooling were quick to Get someone to our house, would highly recommend this company -
Review 46 (2024-09-20 - Rating: 5)
Buying a new AC unit is a big deal. My near 25 year old unit needed a tune up and a new fan motor, but folks, at that age, it isnt worth it. The initial tech, Brandon, was professional, friendly, and honest. As a former worker in the industry ( Roto-Rooter) I have seen it all, the good, the bad, and the ugly. Being a former salesman myself, I have the advantage of reading another and telling what they are all about. Brandon was very forthcoming in explaining the pros and cons of the dreaded repair or replace dilemma, all without being pushy or pitchy, and I was left to make the decision to replace myself. And now even in hindsight, it was a no brainer. Jordan and Jeffrey ( the installers) won me over even further. You really do get what you pay for. The more I watched them work and got to know both them as people, and what truly goes into a top/shelf installation, the more any remaining shreds of the understandable buyers remorse disappeared. They knew what they were doing, and they did it right, and had me up and running in less than a day. Like Brandon, they looked sharp, were down to earth, and were wizards of their craft. A good premier company will show it in their work, communication, and honesty, and professionalism. Rogers exceeded in all of the above. Another note: Their trucks appearance both outside and in, were IMMACULATE. So was their personal appearance. (Pro tip to look out for, if your workers cant be clean and organized, they arent gonna care about you either) They earned my loyalty as a customer.And no, this isnt a paid review, more like the opposite lol but I know where the $$ went, and it was worth it and Rogers proved it. Hopefully this review holds a bit of extra weight, as a former salesman, I know what too look for. Rogers, thank you! Edit: for those like me replacing an ancient unit, early fall is a good time. They are a bit less busy, and the new units are WAY more energy efficient, and superior in every aspect. If you add the fact that they use much less energy, plus the fact you barely run the AC in winter, the unit literally pays for itself in the semi medium term. My older unit dimmed my lights every time because the initial compressor start up. Not the case anymore with this new beauty😎 Thats money saved folks! -
Review 47 (2024-12-21 - Rating: 5)
Armando did a fantastic job!!!!!!He made sure that our heat pump was working properly and heating the house.Thanks Armando. -
Review 48 (2024-08-01 - Rating: 5)
The A Team was exactly that exceptional! The team was here on time and made quick work with removing old unit and installing the new one. I would definitely recommend to others looking to replace their unit! -
Review 49 (2024-09-10 - Rating: 5)
He came in a timely fashion and did a good job Installing our kitchen faucet which we had already purchased and had waiting for him. The cost of this installation ($365.) was exorbitant!! -
Review 50 (2024-09-10 - Rating: 5)
Brandon was very professional, he new what he was doing and saying about what was wrong with my heater. he was right on! I would highly recommend Rogers heating & cooling. Very professional! -
Review 51 (2024-07-25 - Rating: 5)
Lighting struck our air conditioner. We called Rogers Heating & Cooling. They sent Jamey out to fix our problem. Jamey was awesome. He corrected the problem. Great customer service all the way!! Jamey was so polite. -
Review 52 (2024-06-08 - Rating: 5)
Brandon was efficient, knowledgeable and provided a comprehensive inspection and analysis of my air conditioning issue. He showed me photos of the problem he discovered and requested a follow up appointment with the necessary parts required. What a great first impression of the Rogers team! -
Review 53 (2024-11-14 - Rating: 5)
As a customer, I apologize to Rogers. They made a big effort to book us for same day service, but we got worried and got someone else to work on the furnace. Again my apologies and Thank you! -
Review 54 (2024-04-23 - Rating: 5)
Brandon did an outstanding job and took care of all my concerns. He sets a great example for both of his helpers. Gavin and Jamey are both assets to Rogers. Good workers and very pleasant individuals. They truly do seem to follow Brandons lead. -
Review 55 (2024-07-10 - Rating: 5)
We had a great experience with Rogers Heating & Cooling. A minor issue with the technician being delayed for our appointment did not have any impact on his focus and level of service.We will definitely being using Rogers for our HVAC needs going forward. -
Review 56 (2024-09-03 - Rating: 5)
Josh was great! He arrived on time and answered all of my (many) questions. He was knowledgeable, patient, and very polite. -
Review 57 (2024-10-25 - Rating: 5)
Awesome telephone center and quick response and honest service. Brandon was so kind and professional and presented all my options. Highly recommend. -
Review 58 (2024-07-31 - Rating: 5)
Had Jake out to help me with a mini-split problem. Asked for him on another issue.He did what needed to be done and both systems are working fine right now.Would recommend him to anyone needing AC service. -
Review 59 (2024-11-30 - Rating: 5)
Jamey was a very nice young man and seemed very knowledgeable about the air/heat units in my house. Great service. -
Review 60 (2024-11-03 - Rating: 5)
Received great service Roger’s for our HVAC Josh provided the service and let us know what to look out for from our heating unit. -
Review 61 (2024-10-29 - Rating: 5)
Once again the customer service provided was excellent! Prompt, great communication and follow through was again excellent. I am STILL thrilled to have found you all! -
Review 62 (2024-07-12 - Rating: 5)
I am so grateful for Rogers. They were very professional . They perform each task very efficiently. They were super nice. Also thank you Michael Tatum. -
Review 63 (2024-09-04 - Rating: 5)
Josh did excellent diagnostic skills.showed me options . The cost is shocking.i know it is very complicated situation. Reviewing my options and another quote before final decision -
Review 64 (2024-10-28 - Rating: 5)
Jake is always pleasant. He gives me choices, which is very helpful. Would highly recommend him -
Review 65 (2024-09-24 - Rating: 5)
Josh and Charles did a fantastic job yesterday.Both were pleasant, well , mannered and conscientious as they worked , thank you -
Review 66 (2024-05-05 - Rating: 5)
Brandon Frost from Rogers Heating & Cooling came to rescue us today on a Saturday! He was polite and mannerly, and very knowledgeable in every aspect of electrical problems. He fixed our outage perfectly. Even though the job took much longer than anticipated, he was always friendly and in a good mood. I would recommend Brandon for any electrical job. -
Review 67 (2024-05-28 - Rating: 5)
Brandon was incredibly friendly and knowledgeable. He serviced our A/C, put in a new thermostat, and also replaced a ball valve on our water filtration system. I would highly recommend Rogers for anyone in need of heating, cooling, electrical, or plumbing. -
Review 68 (2024-04-10 - Rating: 5)
Jake was very nice and did a great job. We called and they sent him out with in 2 hours! I was very impressed with how fast they were able to help us with out an appointment on the same day we called. Also my teenage daughter thought Jake had a beautiful face lol great company! Would definitely recommend! -
Review 69 (2024-07-05 - Rating: 5)
I have searched high and low for an Electrican and plumber here at the lake and have had no luck with finding people who will show up and do good work until now. I can’t say enough good things about Rogers. They have done plumbing, electrical and HVAC work for us. They show up on time, are knowledgeable, professional and very nice. The work has been great and they are priced well. I would highly recommend Josh and Micheal. -
Review 70 (2024-12-04 - Rating: 5)
From the moment I called until the issues were resolved Jake took personal ownership of the situation. Michael was very supportive, as well, and they addressed all of my questions and concerns. They have excellent manners and very easy to work with! -
Review 71 (2024-08-15 - Rating: 5)
They were very professional .They knew what they were doing .was prompt on time ,completed the job in a timely matter .Explained everything to me and how use panel and what not to touch -
Review 72 (2024-06-18 - Rating: 5)
We were extremely pleased with the quality of the work and of Joseph and Tyler. They were efficient and hustled to complete the job. We would highly recommend Rogers Heating & Cooling for any of your needs. -
Review 73 (2024-07-05 - Rating: 5)
Tyler was an impressive young man who was very knowledgeable about our system and very conscientious and concerned about getting our air conditioning working again. He left us feeling very good about our decision to work with Rogers Heating & Cooling. -
Review 74 (2024-01-18 - Rating: 5)
Brandon arrived on time, was extremely professional, knowledgeable, and expedient. Our family had just returned from the funeral of a family member. Brandon was courteous and worked quickly to resolve our issues. I highly recommend Rogers and appreciate their honesty and efficiency. -
Review 75 (2024-09-25 - Rating: 5)
Rogers provide top skill workers who have knowledge of the device they come to repair The workers that come are identified and a big plus they cover their shoes to walk in ur home satisfied customer -
Review 76 (2024-10-23 - Rating: 5)
I was impressed with his knowledge and how he explained in detail things l would not have understood. Also wore boots in the house. Made a good impression. -
Review 77 (2024-12-04 - Rating: 5)
Tyler and his partners were very polite and worked efficiently and professionally. I would recommend them. -
Review 78 (2024-08-27 - Rating: 5)
🙌 Thank you 😊 for A+ service. Knowledgeable, and timely when I asked to prioritize my service . The on call operator had know idea of what prioritize was. Thank you 😊 truly for excellent service. -
Review 79 (2024-09-04 - Rating: 5)
Joseph was extremely professional, thorough, and did a great job of describing parts needed, estimated time of work, and estimated costs. -
Review 80 (2024-11-07 - Rating: 5)
Josh is an excellent technician! courteous, prompt, and thorough in his explanation of the issue. Thank you, Rogers! -
Review 81 (2024-07-17 - Rating: 5)
Pittsylvania County Community Action, Inc. contacted Rogers Heating & Cooling for an estimate to install a GFCI outlet and received an estimate within hours of the request and the installation was completed within the next week.The technician who conducted the installation was very knowledgeable about different factors presented and discussed in regards to the reasoning for the requested installation. -
Review 82 (2024-08-20 - Rating: 5)
Brandon was amazing young man,very professional, and very detailed he also did not over charge. -
Review 83 (2024-05-24 - Rating: 5)
The service guy (Joseph W.) did an excellent job in a professional and courteous manner. He was able to figure out the problem quickly and was very knowledgeable in his trade. I would hire him again in the future. -
Review 84 (2024-12-10 - Rating: 4)
In my opinion under the circumstances involved with my need of an electrical contractor your company is tops in your line. Will certainly call again if a need arises. -
Review 85 (2024-09-03 - Rating: 5)
Routine service on both units performed by Tech Michael Tatum. He was a pleasure to deal with and a very personable gentleman. He was thorough in his check and found a faulty capacitor in the main unit. He replaced it and included an email discount coupon I had received earlier in August. I Rate his service as being top notch and would recommend him in the future. -
Review 86 (2024-09-16 - Rating: 5)
I was able to get same day service for my AC issue. Excellent customer service and great rates. -
Review 87 (2024-10-03 - Rating: 5)
Cole was awesome! Very nice young man. Thanks for the great service! -
Review 88 (2024-07-25 - Rating: 5)
Very knowledgeable. Got right to the problem.Very pleasant and patient as I asked questions.I may be 79, but I have eyes….and he’s cute too -
Review 89 (2024-03-29 - Rating: 5)
Tyler did an amazing job. He was very thorough and professional. He sent pictures of everything and made a minor adjustment which may have have stopped a future fire! Thank you Tyler, we appreciate how dedicated you are. Have a great weekend and Easter 🐣!! -
Review 90 (2024-01-16 - Rating: 5)
Rogers Heating & Cooling services were outstanding! I had an emergency (no heat/furnace stop working) on one of the coldest days of this winter. Once I called Roger’s they put me on their urgent list and came out and fixed everything right away. During the repair there was a part needed that they did not have in stock, but was available in Danville Va. Rogers sent one of their staff members to retrieve and deliver the part the same day. There dedication to getting the job done was second to none. Rogers technician Mr. Josh Smith was very knowledgeable and professional at all times. His experience was also second to none and dedicated to customer satisfaction! I loved Roger’s service and would recommend them to anyone due their quality workmanship. As they say what can they do to make sure you have a great Roger’s day believe them.V/rRonnie Saunders (15 January 2024) -
Review 91 (2024-07-23 - Rating: 5)
Tyler arrived early and went right to work checking our heat pumps and air handlers to make sure they were operating at peak efficiency. I have always been extremely pleased with the courteous, knowledgeable, professional and friendly technicians Rogers has working for them. -
Review 92 (2024-10-20 - Rating: 5)
The techs were professional and polite. They were very good at throughly answering all my questions. -
Review 93 (2024-12-07 - Rating: 5)
The electrical system in my house was broken. Lights were burning out, the power would go completely out if I used the microwave, other lights were cutting out and flickering among other things. Dean came out and located the issue as the house ground wire was badly corroded. He itemized a quote to completely fix the issue and bring the house up to current electrical code for Virginia. I felt the price was very reasonable, considering the scope of this work. Dean and Tyler came out on the very cold day we had recently and immediately got started. They were very pleasant guys and answered questions that I had regarding the job. I watched them work for a little while and then felt 100% sure it would be done correctly. Both were professional, completely knowledgeable and friendly. When the job was completed, everything worked great again. They stayed out in the freezing cold and wind all day and I never heard either complain once. Previously, Rogers had replaced a very old gas furnace for me and once again were pleasant and professional. I would very highly recommend Rogers for any electrical, HVAC or plumbing issue you might be having. Thanks guys. -
Review 94 (2024-07-01 - Rating: 5)
Michael was very knowledgeable and thoroughly explained our air conditioning issue. He was polite, well mannered, friendly and respectful. -
Review 95 (2024-05-05 - Rating: 5)
I finally decided after 8 years to get the HVAC system repaired. Gerrante did the estimate and explaind it needed to be replaced instead. He answer all my questions and was very helpful with the financing process. He even was available by text to answer more questions. Amber at the office was very helpful to set up the day for installation.Now the ATeam, Jordan and LJ, were great. They explained everything and answer all my questions too. In about 6 hours, the units were up and running with explanation of thermostat. They took the old units and cleaned up like they were never there.I greatly appreciated that everyone was friendly and helpful especially with my million questions. I definitely will be calling Rogers for help as I continue to upgrade my home. Thank You! -
Review 96 (2024-08-02 - Rating: 5)
Mandy that set up the service was extremely friendly and helpful and so was Brandon. A great experience and I would highly recommend them to others -
Review 97 (2024-10-03 - Rating: 5)
Jake was very professional and covered the complete inspection with me. He represents the service I am used to getting from Rogers. -
Review 98 (2024-12-06 - Rating: 5)
Jamie was very understanding regarding our concerns and found a quick resolution. He also was very respectful and knowledgable regarding our system! -
Review 99 (2024-07-30 - Rating: 5)
They were quick to get my system back up and running. It was down for less than 24 hours. Great service! -
Review 100 (2024-02-07 - Rating: 5)
Rogers installed us a brand new heat pump and ductwork three years ago from our old aging system. I cant speak highly enough of this company. They are very professional and know the trade well. My electric bill was cut in half and Ive never had this much air blowing through in the past. I wouldnt have any other company service my equipment. They notify when they are on the way and they make sure Im pleased with the service before they leave. And this is even after the install unlike some companies that leave you hanging. Highly recommend. -
Review 101 (2024-04-16 - Rating: 5)
Our technician, Brandon Frost, was a kind young gentleman. I was notified that he was coming early, which was great because we did not have working AC in 80 degree weather. He arrived, got the job done quickly and very affordable!Thanks Rogers, and Thank you Brandon! -
Review 102 (2024-10-18 - Rating: 4)
Only texted about 15 minutes before showing up. No problems. Nice guys, good work. -
Review 103 (2024-12-05 - Rating: 5)
Very nice customer service !! Technician very nice and explained the problem where it could be understood!! Great service -
Review 104 (2024-08-07 - Rating: 5)
Technician, Josh Smith is very professional, knowledgeable in the field of Plumbing. He identified the problems and worked hard to corrected the areas of concern quickly and efficiently, he discussed future plans of correction if needed. Thank you Rogers -
Review 105 (2023-12-19 - Rating: 5)
Called for a faulty breaker on an older home and received same day service. Technician Brandon did a great job at identifying the issue and providing the appropriate repair. Very pleased! We will continue to use their service as needed. -
Review 106 (2024-12-11 - Rating: 5)
They communicated very well. The install crew was great. -
Review 107 (2024-08-27 - Rating: 5)
Jordan was great, very professional but personable. Hopefully, this new compressor will solve our problems. -
Review 108 (2024-04-16 - Rating: 5)
Michael and Josh were great techs. They efficiently checked my units and were very careful when accessing areas in the house. A professional and pleasant experience. Would recommend Roger’s heating and air for any hvac services -
Review 109 (2024-06-13 - Rating: 5)
The visit was completely satisfactory. Mr. Duffer quickly diagnosed and corrected the problem. He was highly personable at the same time. I recommend him highly. -
Review 110 (2023-09-09 - Rating: 5)
I honestly can say that Brian and the entire crew at Rogers including the staff at the office are incredible! I am extremely impressed with the crew’s teamwork, professionalism, and attention to detail. Brian was very responsive to every question and request I had, as was everyone who worked at the house. Their quality of work deserves a 10 out of 10. I highly recommend Rogers for any A/C needs you may have and look forward to using them for our other upcoming projects. -
Review 111 (2023-12-06 - Rating: 5)
Outstanding Comfort Club visit yesterday from Tyler D. He was friendly, knowledgeable and polite. Third club visit was noticeably different from others. Very thorough. Provide written estimates of recommended services. Requested him for future visits! -
Review 112 (2024-01-26 - Rating: 5)
Michael was awesome* knowledgeable and informative. He completed the initial repair and then double checked over our system to assure all in working order. All of Rogers Heating and Cooling teams are Very professional and personable** -
Review 113 (2024-04-03 - Rating: 5)
Brandon was very professional. He checked our heating and cooling system, plumbing, and ductwork, He pointed out repairs that were needed, and the best avenues to correct them. A special thanks to Brandon for his expertise in this field and to Rogers Heating & Cooling. -
Review 114 (2024-11-03 - Rating: 5)
I am very satisfied with the service Ive received and would recommend Rogers Heating and Cooling. Brandon, who has serviced the furnace I have twice, has been phenomenal. He text/called to let me know he was coming before scheduled time. Was thorough, answered my questions and was kind and patient and did a good job with repairs. It was easy to schedule an appt. Customer service ladies were positive and upbeat and followed up after Brandons visit to ensure furnace was working properly. I will use Rogers again. -
Review 115 (2024-02-13 - Rating: 5)
I sent a message at 6am about my hot water heater going out. They called within an hour to schedule an appointment for the following week but also put me on the urgent list. Got another call at 8am asking if they could come look at it now. Replaced my old water heater with a new one by 1pm!! Great customer service and super fast at getting to you. -
Review 116 (2024-11-20 - Rating: 5)
I am blessed to have had Rogers install our new heat pump after the failure of our 28 year old system They have been very attentive to our situation and lack of knowledge about the heating A/C process.They responded quickly to questions and concerns I have had during this process. From the office staff, sales and installers they were all so polite and professional in every aspect of our interaction with them. I highly recommend their services to anyone in need of heating and cooling issues.They also were very fast in supplying us with loaner a/c units to maintain a comfort level in our home during a very HOT temperature week. Thank you!A very special shout out and thank you to Brian Davis. He is a asset to your company and those working along side of him as well. Thank you Brian.!!! You were so polite and professional in all you did for us. !! -
Review 117 (2024-01-23 - Rating: 5)
Jamey was the service technician that checked out our heat pumps. He was very thorough and explained everything I needed to take into consideration before he left. He was very professional and courteous during his time here. Rogers Heating and Cooling can be proud of the work Jamey does for them. -
Review 118 (2023-08-18 - Rating: 5)
I would just like to say what a very pleasurable experience it has been. Justin for coming out and answering all my many emails. Jordan Sill and Phil sill for doing an excellent job on installing a mini split in to my metal building. Dean Moore and Sam for doing a super clean install in the building for all the wiring and outlets and hanging my Big Air fan. Top notch would without a doubt recommend them to anyone. True Professionals. -
Review 119 (2024-04-08 - Rating: 5)
Michael Tatum was my tech today and he was very polite and did his job well! Very pleased with my service from Rogers Heating and Cooling! Would highly recommend to anyone! -
Review 120 (2024-07-30 - Rating: 5)
Jake was fantastic, informative, polite, and apparently hydrated, it was hot and did not accept a bottle of water. Thanks Rogers Heating & Cooling 👍 -
Review 121 (2023-11-10 - Rating: 5)
I had the pleasure of the “A Team” this morning. They were A+, got straight to work fixing the problem. Took great care in keeping my home clean. They were on time, professional, friendly, and answered all my questions. Patient and very knowledgeable. Will definitely use and recommend Rogers. -
Review 122 (2024-08-25 - Rating: 5)
GREAT SERVICE. Michael T. is excellent. Knew what he was doing and professional and courteous and friendly. Great customer service. Highly recommend. -
Review 123 (2024-03-26 - Rating: 5)
Rogers Heating & Cooling performed a complicated electrical rewiring in order to move the current electric meter and also prepare for the future installation of a Generac generator. After having several electrical contractors out here previously to look at the job, I chose Rogers because they were the only ones who I felt confident could do the job, due to its complexity. Dean and his team were professional, courteous, and very knowledgeable, and I will definitely use them in the future for any electrical jobs. -
Review 124 (2024-08-28 - Rating: 5)
Brandon was great very knowledgeable and helpful. I will be using rogers from now on. -
Review 125 (2023-05-07 - Rating: 5)
I was very pleased with the courtesy of the office staff, the quick response time and most of all the analysis of my problem, the explanation of what needed to be done and the amount the work would cost before it was performed rather than after. Jacob Davis was our serviceman. He is very knowledgeable and professional. We have several cats in our home and he did not mind a bit when they came by to sniff him out as he was working inside. This meant a lot to us, as with most pet lovers - our pets are our family. I will definitely recommend your company to friends and family. -
Review 126 (2024-08-15 - Rating: 5)
Mr. Joseph Waggoner was absolutely a professional and super nice I would recommend Roger’s to anyone -
Review 127 (2024-09-27 - Rating: 5)
Absolutely Terrific, in spite of the driving rain this morning. Our new system was installed checked and functioning. -
Review 128 (2023-12-29 - Rating: 5)
Had some electrical issues and Sam came out to review the situation and give an estimate. He was very thorough and explained what the issues were and what the best course of action would be. Although the company’s name is Roger’s Heating and Cooling, I would definitely recommend them for electrical work. -
Review 129 (2024-02-17 - Rating: 5)
The team was amazing. They worked quickly and efficiently to remove our old system and install the new one. They were very friendly and professional. I love the new system, it was worth the money. -
Review 130 (2024-01-16 - Rating: 5)
Josh was great! He explained everything to us and he was prompt and always courteous. We are extremely pleased with Rodgers Heating & Cooling. We recommend them to all who need help in this area! Josh and Rodgers are A+! -
Review 131 (2024-03-07 - Rating: 5)
Roger sent a crew out to put a mini split unit in. About two and a half weeks later I had to get a electric panel box put in. Both crews were very professional and knowledgeable. I would recommend Rogers to everybody. -
Review 132 (2023-11-10 - Rating: 5)
Great experience from sales team lead by Gerrente. Great experience he explained and answered all our questions.HVAC Brian did and he his team member did a very good job installing unit and explaining the maintenance of the mini split.Electric Dean and member did and outstanding job. These guys were the first and last members on the job.All three teams did a very professional job and extremely courteous at all times. Very impressed. -
Review 133 (2024-08-21 - Rating: 5)
Brandon is Very professional, very knowledgeable, communication is unmatched!! Really awesome experience -
Review 134 (2024-05-21 - Rating: 5)
Michael Tatum was on time (actually early) for the appt. He was professional, had knowledge of problem, respectful of person and property. Gave recommendation. Hopefully, next visit from Rogers H & C, problem will be solved!! -
Review 135 (2023-08-07 - Rating: 5)
Josh Meadows was a great service technician. He diagnosed my problem quickly and had me up and running. He also explained everything that he was doing and was not bothered by the questions that we had. Thanks you Rogers for your service. Thank you Joey for hiring well trained and professional employees. -
Review 136 (2023-10-12 - Rating: 5)
Technicians were excellent. In and out quickly, cleaned up after themselves, and did an outstanding job. Scheduling, not so great. This is the second straight time that I took off from work to be there for a scheduled morning appointment which was switched to a late afternoon appointment on the day of the appointment. That was the only negative that I have. -
Review 137 (2024-03-27 - Rating: 5)
I had my HVAC installed today and I was very impressed with the technicians, Brian Davis and Christian McKay. They were knowledgeable, professional, and courteous. I will miss my old dinosaur HVAC but Im glad to have this update. -
Review 138 (2023-04-06 - Rating: 5)
I had my breaker box for my well replaced. My whole experience from my call to set up the appointment to the actual service was amazing. The ladies in the office were very friendly, and professional, and did there very best to help get a technician out ASAP. My technician was very considerate, and knowledgeable, and had no problem walking me through the workings of my system in a way that made sense. If I have any issues in the future I will be sure to call on Rogers -
Review 139 (2023-08-25 - Rating: 5)
Rogers is a very caring company that treats their customers with profound respect! From the moment you place a call to them, their highly trained staff is attentive to your needs. The staff is confident, professional, and efficient. I sincerely hope that who ever is reading this testimony picks up the phone and calls Rogers. Truly, they are the real deal!!!! -
Review 140 (2024-04-17 - Rating: 5)
Team Brian arrived on time, introduced themselves and got right to work. It was a wonderful experience. The team was respectful of my home and my yard. I would recommend them to anyone who needs heating cooling or electric. -
Review 141 (2024-02-08 - Rating: 5)
Brian was very knowledgeable, thorough, kind, respectful and just an all around great technician. All my experiences with Rogers Heating & Cooling team members has been excellent. -
Review 142 (2024-08-02 - Rating: 5)
The service person quickly identified the problem and explained what had to be done to correct it. When he departed the unit was working. -
Review 143 (2024-02-05 - Rating: 5)
I had premaintenace this morning. Jamey was great. He explained things that would help my heat pump without trying to pressure me. I really appreciated that. Hopefully he will stay and come again. Oh, he also petted my 🐕. 😄 -
Review 144 (2024-10-10 - Rating: 5)
Jamey did everything I asked. Very knowledgeable and nice young man…. -
Review 145 (2023-04-14 - Rating: 5)
The service technician was very professional during the visit. Josh M explained everything to me which was easy to understand. He informed me of the issues and recommended a new unit. Because of his knowledge and expertise, we have now decided to replace the A/C unit. Thanks for an enjoyable experience Rodgers! -
Review 146 (2024-02-21 - Rating: 5)
Josh and Gavin came out today. As always, professional, friendly, and smart. Found out that I had misread my tank gauge. Showed me how to read properly. Furnace seems fine. Just got to get some oil.Also, a young man came out last week and took care of an electrical issue for us. I believe his name was Brian. Very polite and professional.Always a positive experience with ROGERS HEATING AND COOLING!D Coleman -
Review 147 (2024-09-10 - Rating: 5)
Brandon, our technician was fantastic!! Kayla at the call center, was super friendly and very helpful. We are brand new to the area and we needed help with a dryer that was not heating. Our problem was diagnosed quickly. Prices were upfront and very reasonable. Excellent experience. Brandon was knowledgeable, friendly, attentive and very upbeat. We will be using Rogers for all of our future projects. Thank you very much!! -
Review 148 (2024-09-04 - Rating: 5)
Jordan Sill was amazing, extremely professional and very knowledgeable. Rogers Heating & Cooling has always provided the best service! -
Review 149 (2024-06-04 - Rating: 5)
Brian come out to service and install my heat pump he was very professional he checked everything out before leaving and check with me before he left we checked all events and I was very pleased with the work he did I would recommend Rogers Heating an air -
Review 150 (2023-05-03 - Rating: 5)
Jamie was our technician. He came out to perform system maintenance/ cleaning on our gas pack and semi annual club checkup on generator. He was very knowledgeable, friendly, patient, and respectful. He explained what he was here to do, answered our questions, was very thorough, and did a great job. Definitely a technician we would enjoy working with again. -
Review 151 (2023-01-06 - Rating: 5)
The service technician, Dale, was courteous, on time and very professional. He was especially considerate to cover his shoes before entering my mothers home. He explained the issue thoroughly and made sure we understood the repair required. He went above and beyond to evaluate the system to make ensure nothing was missed. And all this on a Saturday, late in the day! Awesome service with a smile!***1/06 - We also had Brian and crew including Gerrante and Josh install a new system with duct work and clear a plumbing issue. Always professional and polite. My mother said they were a joy to be around! Office staff Danielle, Alyssa and Lindsay were also polite and helpful- these are the folks to call! -
Review 152 (2023-07-30 - Rating: 5)
Certainly recommending Rogers Heating & Air after a service visit with associate, Leo Noblin. He was more than willing to listen to our concerns, directly educate us about our unit as well as making sure we were satisfied before he left. Arrival was on time, friendliness and professionalism was held the whole time. It was 100% painless and I am so thankful! -
Review 153 (2023-12-28 - Rating: 5)
I guess Tyler did what he could do. I did not watch him to the work but he seems like a trust worthy young man. He said he replaced the battery, checked out the operation of the generator but could not replace the spark plug or air filter because the do not stock them on the truck for the generator size I have......so a second trip will be needed. He did not give a date when that is to be done. Not a reflection on him but how many canceled or incomplete service calls does it take. In general has Rogers Hgt & Cooling, Generators started to go down hill? I almost felt like asking to wait and pay the invoice until the work is done. -
Review 154 (2022-11-26 - Rating: 5)
Our service technician Jacob was totally awesome. He was very polite and knowledgeable about his companies products and services. He was very honest and upfront regarding the condition of our system and worked with us to find a solution that worked best for our family. We look forward to working with Jacob in the future. -
Review 155 (2024-10-23 - Rating: 5)
Wonderful service. Had a part that needed replaced and they had it on the truck already and installed in less than an hour including diagnosis. We had the same problem in 2016 and had it replaced with CCI in South Boston and that whole experience was poorly over many days. Brandon was our tech and was super friendly and knowledgeable. Office staff was great and got me in the next day (I called at close to 5pm). Will be using them from now on and doing their yearly inspections. VERY affordable. -
Review 156 (2024-03-26 - Rating: 5)
They did an outstanding job. On time, very professional, cleaned up their work areas, and left a great working product in place. Next project will be handled by these guys for sure. -
Review 157 (2024-08-29 - Rating: 5)
Michael was very kind and explained everything very well. Great customer service! -
Review 158 (2024-11-08 - Rating: 5)
Josh Smith from Rogers Heating and Air (South Boston, VA) provided the fall/winter maintenance check on our furnace. Josh was very professional, courteous and explained everything in detail. Thank you Josh for everything. -
Review 159 (2024-07-22 - Rating: 5)
JOSH WAS VERY POLITE AND UNDERSTANDING, HE EXPLAINED WELL WHAT HE WOULD DO AND THEN ONCE FINISHED EXPLAINED WHAT HE FOUND AND POSSIBLE OPTIONS.WE WHERE VERY PLEASE THE THE SERVICE GIVEN BY JOSH.HE REPRESENTS ROGERS WELL. -
Review 160 (2024-01-03 - Rating: 5)
TOP NOTCH Company. GREAT service from beginning to end from first contact, office staff, advisers, and technicians. Matthew and Ronnie were professional, polite, punctual, and knowledgeable. Outstanding, thorough work! Was informed along the way. So excited about my new system; enjoying already. Would highly recommend Rogers to others. -
Review 161 (2023-11-28 - Rating: 5)
Our heat went out this morning. I tried my best to get it running again, to no avail. I call Rogers heating and cooling. I spoke with Joey who walked me through some steps to see if we could get ot going again. Thankfully his assistance on the phone helped. He could have just made an appointment for me and sent someone out to look at it, but he actually helped me fix it over the phone.Thank you Rogers heating and cooling! -
Review 162 (2023-11-01 - Rating: 5)
Very happy with Rodgers service. Every technician they send out (including Jamey from our most recent visit) does a great job. Keep up the good work. -
Review 163 (2023-05-08 - Rating: 5)
Jordan and L.J. installed 2 mini-splits in our main house and in our cottage. They were very professional and did a fantastic job. They checked everything to be sure working before they left, made sure we knew how to operate the remote, and they cleaned up all areas. Super job. Definitely recommend them for service. -
Review 164 (2023-06-29 - Rating: 5)
Jacob my service provider was professional in every respect. He was polite, knowledgeable, and thorough throughout this visit. After diagnosing the problem, he completely outlined my options. He updated me as he worked. Totally satisfied, 100% due to this young man. -
Review 165 (2024-12-11 - Rating: 5)
Technician was polite and thorough. Answered my questions. -
Review 166 (2024-04-04 - Rating: 5)
Very professional, courteous and friendly! Brian and those with him were understanding and efficient, doing a wonderful job and thoroughly cleaning up after they finished -
Review 167 (2024-07-01 - Rating: 5)
Called them one day,they came the next day for a proposal for a generator hook up. Already have an appointment to do the work! They have found a new and repeat customer, thank you guys! July 1-Michael Tatum came and gave me the cost of new HVAC system for my house .My current system is over 50 years old. I am due one. Michael was very knowledgeable and went over everything and I have an install lined up. These guys are great,thank you so much! -
Review 168 (2023-10-09 - Rating: 5)
Jamie was very Professional and answered all my questions. He also told me about the Comfort Care and I will be signing up for that at a later date. Gave him 5 stars!!! -
Review 169 (2024-06-18 - Rating: 5)
He was very knowledgeable at his job! Knew exactly what to do and had me fixed up quickly! -
Review 170 (2022-11-23 - Rating: 5)
My first experience with Rogers Heating and Cooling was a very good one. I was drawn to the company by the many fine reviews online and I am happy to add my own experience to that list. The company is top notch in customer care and quality service. Many thanks to Technician Lee Williams for diagnosing the problem with my furnace as a faulty thermostat and skillfully replacing it with a more reliable model. I was impressed by Lees professionalism and courtesy after such an unusually long work day; he is a dedicated young man who will do well in his field. Because of the outstanding employees I dealt with, I will now have Rogers perform annual maintenance on my gas furnace and AC. -
Review 171 (2023-07-01 - Rating: 5)
Braden was very nice and professional. He was on time. He quickly did the work that was required and cleaned up and made it look really nice. He was very conscientious about doing the right thing and keeping the inside of my house as neat as possible while working. -
Review 172 (2023-06-13 - Rating: 5)
Our well went out late one evening, called and the plumber arrived early the next day. He was very professional and explained our problem. Worked throughout the day and we had water by early afternoon. Excellent response and service..will definitely use them again if we have any other problems at our home. -
Review 173 (2024-03-03 - Rating: 5)
We were quite pleased with the professional and courteous service we received from Rogers Heating & Cooling. They made a Saturday visit and provided great service. They are at the top of our recommendation list! -
Review 174 (2023-12-20 - Rating: 5)
After my retirement from the United States Marine Corps, my wife and I bought my childhood home from my parents. It has has been a labor of love upgrading and renovating our home. When our HVAC unit needed to be replaced, we chose to go with Rogers due to it having such a high rating, and we found out why ourselves. Their customer service, technicians, and overall professionalism is beyond what I expect from your typical local HVAC company. They send you alerts with pictures of the technician that is coming to your house, and give you a phone number that you can click to call in a text message. Recently we had Bruce come out to our house, and he explained in great detail our issue that our system was having. He took before and after pictures to show us the work he did, and gave us pointers as to how to prevent such problems from occurring in the future. We decided to go with a whole new system install, and the rate we received was well worth the investment. We have a 10 year parts and labor warranty, meaning any issues, we call and they fix it for us. We also got a lifetime warranty on our compressor. If anything happens to our outdoor unit, they will replace the whole unit at no cost to us. Ive had Bruce come to our home twice now, and everytime the level of personal professionalism exceeds my expectations. Rogers is a newer company, but is taking all of the steps in the right direction. Theyve earned my business, as well as my recommendation to all my friends, family, and associates. If you havent looked them up for your HVAC needs, give them a call. Youre sure to hear, even at 730am, a cheery receptionist asking how Rogers can make you smile today. -
Review 175 (2024-08-27 - Rating: 5)
Kind and polite. Seems to know his business. Pleasure to have him here -
Review 176 (2023-09-28 - Rating: 5)
Chris was very helpful and professional. explained everything as he worked. He knew what needed to be done as he had been here before. that is a good practice, he was familiar with the problem and a new tech did not have to start over -
Review 177 (2023-05-11 - Rating: 5)
Leo and Jacob are very customer friendly and honest.. Would recommend 100%. And if your dogs are friendly they will love them. Thanks you guys for all your help. Jacob and LT came out and put a new system in for me.. Great work great attitude. All over great experience. -
Review 178 (2023-02-01 - Rating: 5)
Jacob was very professional and informative. He did great work, made sure everything was running correctly and put everything back like found and cleaned up area when finished. He was very friendly and polite to me and my mother. Jacob gets an A+! -
Review 179 (2022-12-17 - Rating: 5)
This was my first experience with Rogers Heating & Cooling. I called first thing on a Saturday morning and by 1:30 PM, they had repairmen here. I was very impressed with their service, particularly with their responsiveness. Jacob Davis with Rogers Heating & Cooling was extremely professional and able to explain our heating system issues in familiar terms. I was happy to learn of their membership that includes two scheduled maintenance services annually. After joining, the service call fee for this visit was waived. I highly recommend Rogers Heating & Cooling. -
Review 180 (2024-03-19 - Rating: 5)
Rogers HVAC is top shelf. Their field technician Josh is informative and industrious. They have been taking great care of our geothermal heat pump. Just added a whole house humidifier. -
Review 181 (2024-06-14 - Rating: 5)
Josh was very polite and meticulous about everything that was needed in order to repair my unit. Thanks again. -
Review 182 (2024-03-21 - Rating: 5)
Jamey was there as promised texted ahead giving time of arrival. Explained what services he would provide and asked if I had any concerns. Installed the needed part and tested that generator was operational. Left me feeling secure in that if there is an another outage and I had problems they would be back to fix said problem. Courteous, efficient and has a great smile... -
Review 183 (2024-10-23 - Rating: 5)
Our agent was Brandon and we were pleased with his thorough inspection of our ac/heat unit. He located multiple issues that could have been major problems during the winter and quickly made repairs. We would highly recommend Roger’s heating and air to anyone needing help. -
Review 184 (2024-07-25 - Rating: 5)
Brandon was very knowledgeable and helpful with getting my a/c back up amd running. -
Review 185 (2023-11-29 - Rating: 5)
Chris was the best HVAC tech I have been around and this is our 14th house in 44 years of marriage. He was knowledgeable, professional and personable, and didnt mind me asking him many questions so I understood what and why he was doing. The only thing I would have liked about the quotesI got were broke down into labor and materials costs separated. Chris said that was company policy, a polite answer but disappointing to me. -
Review 186 (2022-10-02 - Rating: 5)
Very responsive and nice. Sean came out for an estimate for electrical work and was very professional, nice, helpful, and knowledgeable. I received a written estimate the next day. Great company! Same with Justin with an HVAC estimate. The install went perfect with Sean, Lee, and team. It was great working with these guys and I highly recommend them. -
Review 187 (2024-03-11 - Rating: 5)
Rogers got a service tech out to us very fast and got our heat pump back on line. Dale the service tech was prompt and courteous. He solved the problem in no time. Rogers and their team is #1 for hvac services in Halifax county!Edit: 8/19/2023 our capacitor failed and Rogers was out the next day to repair and replace. Jamie was our service tech and super friendly, personable, and professional. I appreciate Roger’s and the team helping us get our heat pump working at a critical time in our infant sons life getting him crib trained. it is nice when people matter to a company. A rare treat in this day and age.Edit: 3/11/2024. Comfort club was a well worth while endeavor. Rogers came out to examine current heating and cooling. Service tech Jamey offered information about the halo air purification system. It is one of those things I’ve wanted and considered but also one of those things I never think about till someone brings it up. Rogers offered literature and information on the halo air purifier. They were responsive and considerate of my feelings, found the right component for me and were very prompt on service. I already notice a massive quality change in my air inside! Smells like fresh rain! You just can’t beat the timeliness, courtesy, communication and professionalism of Roger’s. Good group I know I can count on. Kudos to all involved in the Roger’s team to make this happen. Very satisfied. -
Review 188 (2024-05-30 - Rating: 5)
My very first experience with Rogers was a year ago when my Trane unit stopped working. The technician did an awesome job troubleshooting, finding the issue that was a bad part, and replacing it. I was so happy and beyond thankful as I had a newborn baby at the time and it was a very hot day. Wonderful Experience!Jan. 2024, my upstairs heating and cooling unit completely stopped working. Before it stopped working it was blowing heat and cool air perfectly. The Gibson unit I had was at least 17 years old so I knew sooner or later it needed replaced. The technician, Michael, looked at both units, air handlers, and duct work to evaluate what needed replaced. I was told that my units were pretty old and the duct work looked good. I was given the option to replace just the one bad unit or to replace both units and given a detailed quote. I opted in to replacing both units that carried a 10 year warranty. Less than a week later, Jordan and his A team spent the whole day replacing both units and air handlers. The heat worked wonderfully in all rooms. Wonderful Experience!March of 2024 after I had a new workshop built, I remembered that Rogers also offered electrical and plumbing work. I thought, thats a no brainer to go with them to do all my electrical work in the new workshop. Rogers quoted me the price and they worked with me to come up with something more budget friendly. Less than a week later Dean came out with his team to start running electric. It took a couple days due to weather but they got it done and I couldnt be more satisfied with their work. Wonderful Experience!Mid April of 2024. It was a hot day with temps in the upper 80s. I was working and heard my newborn son crying on my Nanit baby monitor and saw that the temperature was 84 degrees with humidity at around 78% in his room! Automatically I thought I forgot to turn the thermostat to cool and set to 72 degrees. After looking, it was set to cool at 72 degrees. Thats when I called Rogers to send a technician out to look at it to fix the issue. The technician, Jamey, came out to take a look and charged the lines fully. That did not fix the issue, and he had to call another tech, Doug, to put a second set of eyes on it and fix the issue. Brandon came out to see what he could do to fix my issue. He made the determination that my upstairs unit needed replaced with a bigger one, duct work needed completely replaced, and the return to be increased in size. Brian and his team came out and replaced everything. Everything work perfectly and I couldnt be more pleased. Although I ran into this issue, Rogers made it right.Thank you Rogers for making our family happy customers! I would recommend Rogers for your Heating, Cooling, Electrical and Plumbing needs any day of the week! -
Review 189 (2024-10-25 - Rating: 5)
Excellent scheduling on the phone, knowledgeable technician, explaining what was going on with the system. -
Review 190 (2023-05-17 - Rating: 5)
Jacob was very polite. He explained everything to me when it came to checking my system and why he felt that I needed a new one. He also helped with the process of getting me financed. He didnt leave until everything was taken care of; he also recommended that they bring out cooling units until they got mines installed. -
Review 191 (2024-02-17 - Rating: 5)
Woke up to NO hot water! Checked the breaker, looked to see if leaking and no noise. Called Rogers Heating and Cooling and they came pretty quick. They sized up the problem and found a replacement. Now I am back in business. Thank you, Michael and Team