Emperor Cooling & Heating in Snellville

Review 1 (2018-02-18 - Rating: 5)
I had a furnace almost 30 years old, although it worked fine I knew it was in need of replacement.Like a smart consumer I called several companies to get estimates to replace it.From the estimate, to the work being done, to questions I had after service, Emperor was first rate.The quality of the work, products, and service, is the best I have ever had.If you are needing, service, repair, or installation, I highly recommend them.Thanks Ian, you exceeded my expectations, and you have a customer for life.Sincerely, John Lacombe

Review 2 (2021-05-01 - Rating: 5)
Emperor installed a new heating and A/C system in my 42 year old house several years ago. In the process, Tony found and fixed the problem that had caused the house to be hot in the summertime even with the AC on full bore. After he finished, the house was comfortable all summer for the first time ever, and my bills are lower. Hes maintained the system since, and Ive never had a problem with it. Tony and his wife Ann are professional and responsive and so are the people who work for them. Highest recommendation.

Review 3 (2019-03-20 - Rating: 5)
Tony and his team are outstanding. We called him about making an appt for regular maintenance and asked if he would install our new nest system at the same time. He installed it but the not wouldnt work properly... He had to run to another appt and told me that I should talk to Nest about getting a replacement. I did... A week later a new one arrived and I called to see if he would come out to install expecting there to be a charge for the new trip and install. To my surprise he was in the area and said NO Charge! This is why I will continue to use Emperor as my go to when it comes to HVAC calls.

Review 4 (2021-04-24 - Rating: 5)
Tony installed a HVAC system and hot water heater for a rental unit. He was professional and very responsive. Excellent communication! My tenants were very happy with the final result.

Review 5 (2017-10-16 - Rating: 5)
I am one of our lead sales and service technicians and I love my job. With us you get professional servive from people who take pride in what we do every day. We have very competitive prices and we never pressure anyone to purchase things that they dont need. We have been in business for 20 years. If you give us a try you will not be disappointed, we care for our customers like they are family.

Review 6 (2018-12-12 - Rating: 5)
These guys were the best! On time, professional, great service. Installed a heat pump and air handler where one had never been before (mother-in-law suite). Provided several options. Totally pleased with their service and product. Cleaned up after they left. Never knew they were here.

Review 7 (2022-05-18 - Rating: 5)
Tony and Rob installed a split unit in my garage. They were punctual, efficient and effective. I would recommend Emperor to anyone needing ac work.

Review 8 (2018-11-13 - Rating: 5)
Called yesterday & this morning my furnace is operational again! Arrived promptly; tech was friendly and professional and the price was very reasonable. Thank you, Emperor!

Review 9 (2021-05-25 - Rating: 5)
Tony was great! Very nice and professional. I enjoy him servicing our house.

Review 10 (2018-06-23 - Rating: 5)
When I say their service is awesome. I mean awesome!! The gentleman showed up, was very informative and got the job done. Honest, and professional. Thank you for your services

Review 11 (2017-12-04 - Rating: 5)
Very helpful staff. Ian the service tech is very knowledgeable and professional. Ann the office clerk is very polite and professional. I had an excellent experience.

Review 12 (2023-01-10 - Rating: 5)
Excellent service. Courteous service attendants.

Review 13 (2019-05-08 - Rating: 5)
I have used Tony and his team on my rental house and residence for years. I have always received excellent service and would highly recommend

Emperor Cooling & Heating