Basement Authority of West Virginia

Photo of Basement Authority of West Virginia

Located in Scott depot, West Virginia

Address: 132 Rocky Step Rd, Scott Depot, WV 25560, United States

Phone: +1 304-898-1872

Rating: 4.8

Services

  • Identifies as women-owned
  • Online estimates
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Appointment required

Categories

  • Waterproofing service
  • Concrete contractor
  • Contractor
  • Foundation
  • Water damage restoration service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-14 - Rating: 5)

    We recently had our crawlspace encapsulated, and Basement Authority of WV were great to work with. Carrie did our inspection and was thorough and communicative. Trenton, Jordan, and Joey completed our project quickly. They were professional, prompt, and efficient. They even came back the next day to address an issue with the custom door. I was impressed by their communication and the way they cleaned up after each day’s work. I would highly recommend all of these folks.

  • Review 2 (2024-11-30 - Rating: 5)

    I had a great experience with Basement Authority of WV with my floor stabilization project. Cody, Noah, and Michael were excellent. They contacted me to let me know when they would arrive and they completed the work quickly. I would totally recommend them.

  • Review 3 (2024-09-06 - Rating: 5)

    The experience that we had with basement Authority on our home was very good. Gary did an excellent job on an inspection. He covered all that he looked at all that he saw and what needed to be done and made suggestions and it happened very quickly and within 2 to 3 weeks after Gary was here, we had workers working to put in the complete system.We had a total of five different guys that worked on doing the insulation and encapsulation of the crawlspace. Jason, Travis, Wyatt, Cody and Michael were the guys that we had working on our crawlspace and the first day went super good. Jason gave us updates even if they were leaving just to go get some thing. They always told us that they were going out and they would be back in an hour or whatever the case might be, but they tried their best to keep us informed on how the job was going.They actually thought that they could get through in a day it did not happen but we finally got completed on the fourth day few different things happen but overall as far as a review, I think the guys did really well working in the crawlspace in the water in the muckRon and Sharon W.

  • Review 4 (2024-11-16 - Rating: 5)

    Cody, Mason, and Noah did a fantastic and ut most professional job on leveling the backside of my house. I really appreciate how informative and prompt to get the job done and correctly at that. I would most definitely recommend these guys to do the work that needs done.

  • Review 5 (2024-11-01 - Rating: 5)

    Gary van bibber inspected and offered a solution to my sinking concrete pad. He was on time, very professional and knowledgeable. I signed the contract and he made sure everything was done according to plan. Also excellent work crew. Foreman Patrick does good work. Ritchie stayed in contact help immensely.

  • Review 6 (2024-08-22 - Rating: 5)

    We went with BA of WV after Carrie came over to our house for the initial inspection and was able to point out several issues that both another basement inspector and our home inspector had never mentioned. She took great care to explain to us exactly what she was seeing and the steps needed to fix it. She walked us step-by-step through exactly what we would be paying to have done, and she kept in constant communication after we signed the contract.Brad and his crew were scheduled just a couple weeks after we signed, and they got the work done well ahead of schedule. I was extremely impressed with how the three men on the crew also kept us well informed each step of the way. They made it clear that they were consulting with Carrie and the supervisors through the whole process.**My favorite part about this crew was how creatively and kindly they managed to work around the unique issues out basement presented, even managing to work around issues that we had trouble getting solved before the construction date.**After this experience, we even have Carrie coming back again to discuss with us the logistics of tackling another part of our basement that has left contractors and inspectors baffled previously. Brad even said he and the crew would likely be back if we do the next project through BA.✨TLDR: The whole team was kind, knowledgeable, consistent, quick, and reliable.

  • Review 7 (2024-10-21 - Rating: 5)

    Thanks to the crew that leveled my foundation and center beam on our floor. They were very informative what it need and explained how they were going to repair it.Thanks to all of them. Mason M, James M ,Nathan M , Travis W, Wyatt S , and Noah M great bunch to be around,thanks for such great work!!! John G

  • Review 8 (2024-11-01 - Rating: 5)

    Michael, Ralph, Cody, and Noah with Basement Authority of WV did a great job on the second project I’ve completed with them in the past 60 days. Punctual and go above and beyond in exceeding my expectations.

  • Review 9 (2022-09-24 - Rating: 5)

    Angelo Johnson, Jake Peters, Casey Williams, and Mike Cornecelli did an outstanding job waterproofing my basement and encapsulating my crawl space. The involved me in every aspect of the work they did so that I knew the system inside and out. I was skeptical when first researching the work I wanted done, but now that I see the finished product, Wow! Worth the money for the peace of mind I have now. These guys are great and welcome back to my home any time!

  • Review 10 (2024-07-26 - Rating: 5)

    We just had Basement Authority do mold removal and encapsulation in our crawl space. Aden and Alex did an excellent job. They kept us apprised of what they were doing and answered any questions. Both young men were knowledgeable, energetic, hardworking, professional, and extremely courteous. Will be able to wholeheartedly recommend Basement Authority and especially Aden and Alex to take care of any mold and encapsulation problems you have without any reservations. V. Horn

  • Review 11 (2021-05-29 - Rating: 5)

    Tony German and Patrick did an outstanding job in installing my inside trench, sump pump and dehumidifier. I am so impressed with their work and their workmanship!! Their clean up was superb. They hauled away the mini boulders that were dug up in my basement, made sure the installation met my expectations. Tony took the time to explain all aspects of the system to me from the dehumidifier coming on to monthly and annual maintenance. The moisture barrier made my wall look 100% better. Im still smiling. Thank you Basement Systems of West Virginia.

  • Review 12 (2023-07-11 - Rating: 5)

    We had a new system put into the basement over the past two days. The team (Kenny, Juan, and Randall) were very professional. They were respectful, kind and answered all of our questions. They worked hard and it is appreciated. Looking forward to the rain - and a dry basement.

  • Review 13 (2024-07-16 - Rating: 5)

    This service was an absolutely blessing front start to finish. Bill made a promise he was save my home and he and his team did just that. Robby, Mason, Logan, and Chris worked in the blistering heat building a system to correct my bowing wall and drain our water. I was very pleased with the service and professionalism.

  • Review 14 (2024-07-03 - Rating: 5)

    Bill Burgette is top notch. He made this process a lot less scary! I can only encourage whoever is reading this to make the call! It took us much too long but it feels so much better knowing what is going on downstairs and how to fix it. Second most important topic… price. Bill didn’t stop until he found a pricing option that worked for us. Thanks Basement Authority!! 👍 👍

  • Review 15 (2024-06-29 - Rating: 5)

    My husband and I recently used Basement Authority of WV to fix a sagging floor in our foyer. We met Michael Cornecelli, their Certified Field Inspector, who did a detail inspection under and around our house. Mike took pictures and explain the reason our floor was sagging. He explained to us what they could do for us. We hired Basement Authority and were surprised they worked us in their schedule in a little over a week. The foreman, Cody, and his 2 workers, Wyatt and Jordan were great!! They were very polite and explained everything to us. It only took them a little more than 3 hours and they raised our floor level. Amazing!! We were very pleased 😀

  • Review 16 (2024-06-12 - Rating: 5)

    Eric was extremely professional in conducting his inspection for our family’s homestead. His delivery of his findings were well documented and explained. The ability for the inspector to provide you all findings and an estimate of needed repairs while in site was reputable! Eric has a wonderful approach to his clients as well! Thank you!

  • Review 17 (2024-08-15 - Rating: 5)

    Company was very professional. Especially Brandon Griffith, he literally kept me in the loop about every step of the process. Above and beyond just a job for him. He cares about you as a person more than just another customer.

  • Review 18 (2024-03-03 - Rating: 5)

    Today Richard Williams and Trenton Speaks took all my worries away. They are the two contractors that took care of my home. I have dealt with many contractors from commercial jobs to small jobs around my home. Never have I experienced the professionalism they extended during this transaction. They worked very hard to make sure all of my problems were fixed. The job was finished beautifully and in a timely manner. Their communication during the process was clear to my understanding. The home office management was a little difficult to communicate with and set things up but overall I’m very happy with the job well done. I would recommend Richard and Trenton to anyone in the future. If I have any needs in the future I will definitely request Richard and Trenton to return.

  • Review 19 (2024-07-10 - Rating: 5)

    Had drainage and pump installed in my basement. Bill came out for the inspection and was very informative. Trent, Dustin and Levi did a great job on the installation. I was very impressed by their ability to adapt and respond to unusual challenges present in my basement.

  • Review 20 (2024-06-22 - Rating: 5)

    Aden and his crew are top notch. They showed up on time every day, addressed all questions or concerns that I had, worked non stop, and explained how their system works in great detail. I’ve tried everything to waterproof our basement to no avail, and there’s a reason why basement authority is the only company who guarantees their work for the life of the structure—quality. Only giving them 5 stars because 6 isn’t available. Stop putting bandaids on a bullet wound and get your estimate, their competitive price is worth every penny for the peace of mind.

  • Review 21 (2024-05-18 - Rating: 5)

    I am deeply grateful to the guys who came to repair my basement issue. Brandon quickly came out and assessed the situation. After receiving my quote the decision to go with Basement Authority was obvious. I immediately felt confident in their ability to get this difficult job done properly and in a cost effective manner. Robbie, Logan and Mason worked so hard and got the job done quickly and most importantly efficiently. They did an amazing job installing everything while keeping me informed and all had a polite and professional disposition. Ive honestly never had the priveledge of working with a contractor who is so thorough, quick, communicative and kind. I have had several instances of flooding after buying a new house and was pretty devastated. The basement space is supposed to be living space but has been off limits mostly, since the repetitive flooding. I feel so relieved to have my home back. Thank you so so much!

  • Review 22 (2023-12-02 - Rating: 5)

    Basement Authority delivers on their promises. They showed up on time and worked very hard to stabilize my foundation. Andrew, Hunter, and Marty were the crew that came to my house and they did a great job. The cleaned up afterward and left the job site in good shape. The crew were very professional and polite. I would not hesitate to use them again on future projects. We are very happy with the work done to our house and my wife and I both sleep better at night because we know our house was fixed correctly.

  • Review 23 (2024-09-18 - Rating: 5)

    Bill Brigette was great at getting us the help we needed to repair our home. Would highly recommend. A+

  • Review 24 (2024-06-01 - Rating: 5)

    Basement Autority fixed my basement and made my sump pump work perfect. They finished so quick, which was very convenient for me, but they had to work very hard. They included Robby, Mason and Logan. The crew was real nice and professional. Thank you!

  • Review 25 (2023-12-29 - Rating: 5)

    Cody, Dustin, David, Preston, Logan, and Hunter were OUTSTANDING! And, Michael, who came out to assess the situation really cared about our needs and bent over backwards to assist us. Honestly, it was Michael who gave us the confidence that Basement Authority was the company for the job!We had the team perform a major basement repair to our home. The guys were very knowledgeable and able to effectively and thoroughly answer all our questions. Not to mention, they have a great work ethic! They kept steadily working until the job was complete. And, after the job was complete, they cleaned up everything.My husband and I will actually miss all these guys. It felt like we made new friends in the short time we dealt with them! Thanks again guys from the Pattersons!!!!

  • Review 26 (2024-07-07 - Rating: 5)

    We cannot say enough about Morgan Meadows! Her attention to detail, knowledge of the system, customer service and satisfaction were exceptional. She is definitely an asset to Basement Authority of WV. Thanks Morgan, for all you did!

  • Review 27 (2024-04-21 - Rating: 5)

    Basement authority of wv I had the pleasure of meeting their employee Brandon Griffith I am very pleased and surprised with how great this guy was he has always kept in contact with me for any questions I have not only am I doing crawlspace encapsulation anything future that happens I will refuse to use any other company because of this employee they have. If you are having any issues I highly recommend them

  • Review 28 (2024-06-29 - Rating: 5)

    We recently had foundation work done. The install team, Kevic Watkins, Jaden Arbaugh, and James Bruce were excellent. They were prompt and very professional. I would recommend Basement Authority of WV.

  • Review 29 (2024-02-14 - Rating: 5)

    I was aware our home needed some crawlspace and foundation work, and stabilization of a void under the concrete garage floor. I selected Basement Authority off its reviews. Bill Burgette completed the inspection and provided a report which met my expectations. Task was scheduled and started on time. Brad Creighton and crew kept me posted. They found a significant issue with the sill plate and effected repairs upon my approval. I found on my own our home had some bad workmanship when it was built 45 years ago, so this was not a shocker. Crew came back after a week to resolve a drain issue from the sump. The crawlspace encapsulation was spot on and did exactly what I hoped it would do. Strikingly and rapidly resolved the moisture and mold issue. Floors throughout the house are consistently warm. Reality is there is more work to do at another time, and I will utilize Basement Authority again as a trusted resource.

  • Review 30 (2024-09-07 - Rating: 5)

    Great crew,great guys,Gary,Trent,Dustin and Jordan worked so hard under my house,big job...so professional and such a relief not to worry about my crawl space...love it

  • Review 31 (2024-12-16 - Rating: 5)

    Our initial sidewalk lifting & repair was was not what we expected, however the company sent another crew that did an exceptional job! They were professional, knowledgeable and went above & beyond in their effort to improve the initial repair. The completed job was very good and we appreciate the company standing by their claim to meet customer expectations. The workers Patrick & Raphael not only did an outstanding job, they were also meticulous in the clean-up. They truly exhibit a positive customer service attitude for which we were very grateful!

  • Review 32 (2024-03-17 - Rating: 5)

    Brandon Griffith of Basement Authority was my rep throughout the three projects handled for my house: 1) Piering of the foundation, 2) two drain trenches, 3) poly renew to lift and stabilize the concrete pad in my garage. Brandon is the gold standard when it comes to follow through on a project. For him, the project did not end with the assessment and sale. He was and still is an incredibly constructive attentive support. Before the project began, he answered all of my many questions thoroughly leaving no details out. I knew I could trust his judgement. He was patient at every turn. He deserves all the kudos he receives from the company and their customers. I would like to thank and recommend all the men on the job for going above and beyond. Alex (Josue Meija) Forman, headed up the first 2 projects. He was quiet, calm, consulted me on everything, and is a critical thinker always problem solving when needed. He kept me in the loop and even took videos of the piering process and sent them to me as I was at work. He also waited to do the last pier until I got home so I could see the process in person. Denis Melendez, his Co-Forman, was by his side every minute of the project consulting with him and working hard. Both of them worked tirelessly with smiles on their faces. Joe Bruce and Preston Harless assisted on days when 2 men just weren’t enough and did a wonderful job. The last day Patrick Ware and Dylan Snodgrass handled the poly renew in the garage. They went above and beyond! Also present was Hunter Manchus. Finally, another big thanks to Brandon, Alex and Denis who handled the lion’s share of the work and decision-making.

  • Review 33 (2024-04-26 - Rating: 5)

    Bill Burgette stopped by my home to give me an estimate on foundation repair. After discovering the magnitude of the issue, he was honest and I really appreciate that. It’s protected my investment decision. Would recommend Bill to anyone.

  • Review 34 (2024-09-21 - Rating: 5)

    Bill Burgette was very knowledgeable and helpful. He was friendly and knows what he is talking about. Highly recommended!!!

  • Review 35 (2023-08-29 - Rating: 5)

    Had my basement window well replaced by Bix after it started to cave in and fill with water after a storm. They were quick to come out and price it and got me scheduled quick as well. They came out on time and got the work done in a timely manner. The workers were friendly and professional. After a few rains they did a great job of coming back out and smoothing out the fill dirt and reseeding. I would definitely use them again.

  • Review 36 (2024-06-27 - Rating: 5)

    I appreciate Bill Burgette for teaming up with me on my home repair options. Looking forward to the fall. Would highly recommend him to anyone.

  • Review 37 (2024-02-08 - Rating: 5)

    Extremely happy with the field inspector consultation. Michael Cornecelli was very knowledgeable and addressed all of my water seepage issues with my basement. I am comfortable with the plan of action and look forward to the project completion.

  • Review 38 (2023-06-02 - Rating: 5)

    I had a neighbors main water supply line burst and flood my basement. It was devastating. I felt helpless. I of course began looking for solutions when I ran across this company. I called because they did free estimates and specialized in my problem. Caesar Goodman was a superhero. He reached out immediately, scheduled a time that worked for me, was on time, and quickly had a plan. I was so grateful because it was the only good news that we had. He had a slide show and pictures that applied to my basement and my situation. Also gave me advice on things to do and not do in between the meeting and the start of the project. I truly could not have asked for a better experience. He was comforting and helpful an absolutely amazing experience.

  • Review 39 (2023-12-18 - Rating: 5)

    From the initial inspection to the installation of my reinforcement beam with footers, Basement Authority of WV provided friendly and professional service! Andrew was quick and had a great attitude while handling the install. I highly recommended!

  • Review 40 (2023-06-23 - Rating: 5)

    We had a brand new egress window installed. Great experience from initial contact, to the finished product. The whole crew was so nice and efficient. Explained their process. Was about as tidy as you can be during a construction project. Made sure I was good with final product and cleanup before they left. Highly recommend for any project you may have.

  • Review 41 (2024-05-09 - Rating: 5)

    Kevic Watkins, Jaden Arbaugh, and James Bruce were the technicians that performed the work. They were professional, timely and answered all my questions to my satisfaction. The workspace was returned to its previous state and all waste removed. I’ll sleep a little easier knowing the work is complete. I am well satisfied

  • Review 42 (2023-11-14 - Rating: 5)

    I called Basement Authority of WV after they came highly recommended. Truly could not have been more pleasantly surprised when William Burgette did my inspection. Not only was he extremely thorough, professional and polite, he also discovered the cause of my sagging floors that no other contractor had been able to. He also came up with solutions to remedy the issue. If you want an honest inspection, which is hard to find, I HIGHLY recommend calling Basement Authority.

  • Review 43 (2024-02-23 - Rating: 5)

    These guys are miracle workers. Alex, the foreman, and Dylan, the installer, were both absolute professionals, got the job done in time, and saved my basement. Bill worked very hard to get us financing and an affordable monthly payment. If your basement needs work, call these guys first.

  • Review 44 (2023-07-31 - Rating: 5)

    Caesar Goodman, the Field Inspector, arrived at my home on time. He was very friendly and professional. Easy to talk to, he explained my options in easy to understand terms. He described the process they would use to resolve my problem. He was very proficient in showing me online the process, costs, and available financial options. Very impressive.

  • Review 45 (2022-12-03 - Rating: 5)

    Met with Caesar Goodman to review problems with sinking concrete. Caesar did a great job explaining what the company did, and we walked through the proposal process. He was very well informed and did a great job explaining the options, costs, and benefits. I signed the contracts for two jobs on the spot. Prices were very reasonable and the companys warranty was excellent. I would highly recommend both Caesar and the company.

  • Review 46 (2023-08-01 - Rating: 5)

    We just had an inspection from BAWV. Caesar Goodman was on time for our appointment. He listened to our concerns and did the inspection right away. He went over the proposal to fix our problem step by step. We were impressed with his knowledge and the time he spent answering our questions. I would recommend him and BAWV without hesitation.

  • Review 47 (2024-01-17 - Rating: 5)

    Bill Burgette was the best at looking at my basement. He was thorough, kind, compassionate, and loved my dogs. He explained everything in great detail and I really appreciated his service.

  • Review 48 (2023-08-04 - Rating: 5)

    Caesar Goodman was a delight and super informative in helping me make an informed decision on what to do with my ground floor. He answered all my questions and concerns effectively and patiently. Cesar is a great asset to Basement Authority‘s of WV. Highly recommend it. I now feel confident that my ground floor will be eliminated of me having to empty three dehumidifiers on a regular daily basis. What a relief!

  • Review 49 (2024-01-25 - Rating: 5)

    Bill Burgette has been absolutely wonderful in coming out to help up figure out our foundation and what we can do for future reference. I highly recommended him to several family and non family members that would need assistance in the future!!!

  • Review 50 (2023-05-14 - Rating: 5)

    My wife and I met with Caesar Goodman of Basement Authority of WV to discuss a foundation issue. Mr. Goodman took the time to conduct a complete inspection and explained the exact process we would need to take for the repair. He was extremely professional and knowledgeable in all areas of the process. He took the time to answer all of our questions on causes, remedies for repair, and long term guarantees on the work they do. Basement Authority of WV is one of the most professional companies Ive worked with for our home needs. Thank you again Caesar!

  • Review 51 (2024-12-03 - Rating: 5)

    THANKS FOR THE HARD WROK OF BRAD, BRUCE, CHRIS,AND NATHAN OUR BASEMENT IS DRY, THANKYOU SO MUCH

  • Review 52 (2024-05-11 - Rating: 5)

    Morgan was stellar in her contact, professionalism, and inspection. Im very impressed with what Basement Authority of WV offers and very impressed with the pricing.

  • Review 53 (2024-06-21 - Rating: 5)

    Shout out to Robby, Mason, and Logan. fantastic workers doing an amazing job! I couldnt be more pleased with their work.

  • Review 54 (2024-04-21 - Rating: 5)

    Brandon Griffith was amazing not only did he put up with all my questions he was very nice to my talkative 3 year old son this company is awesome and honestly this has been the best experience I have ever had with a company

  • Review 55 (2024-10-18 - Rating: 5)

    Gary came out and completed a thorough inspection of the property. Very professional

  • Review 56 (2023-02-08 - Rating: 5)

    Tony and Marlin came to our house today to replace a pipe that was required by the Morgantown code enforcement, on our newly installed system only a week old. Tony and Marlin were very professional and knowledgeable on the installed system and provided me with valuable information on my newly installed unit that was not brought to my attention by the previous team that did the installation.I appreciate Tony and Marlins professionalism and expertise.They not only did a good job, they arrived promptly and answered my questions without making me feel rushed.

  • Review 57 (2023-03-09 - Rating: 5)

    William B. was our punctual representative. He gave us reminds as the date approached and was delightful to speak with when communicating. He gave our newer built home a thorough inspection and provided a detailed solution.

  • Review 58 (2023-01-30 - Rating: 5)

    I had a very pleasant experience with Caesar of Basement Authority. He was very kind and professional, had a well put together presentation on what repairs were recommended, why and how they would address these concerns. I would highly recommend you consider using this company.

  • Review 59 (2024-05-24 - Rating: 5)

    Carrie Cook was very informative & very professional on the process & the job was done quickly & they were very nice while working. I highly recommend them.

  • Review 60 (2024-09-20 - Rating: 5)

    Gary came out and completed a masterful inspection. Very professional.

  • Review 61 (2022-11-10 - Rating: 5)

    Great Company to work with, upfront, honest, & did great work without cutting any corners. Mike Corncelly was very upfront about all aspects of project & I had a say in / was included in every step.

  • Review 62 (2024-12-17 - Rating: 5)

    Cody F, Mason M, Noah M, Chris A all did a wonderful job. They were professional, kind and made sure the job was complete and we were very satisfied.

  • Review 63 (2023-08-15 - Rating: 5)

    Bill Burgette and Andrew Lee were both very good at identifying and resolving the water getting into our house. I would recommend them to anyone and will definitely be using them in the future.

  • Review 64 (2023-02-17 - Rating: 5)

    Bill Burgette did a great job! He was on-time, professional, honest, and has integrity. He was wonderful with his assessment and quote.

  • Review 65 (2022-07-29 - Rating: 5)

    Michael Cornecelli was excellent at his job, he pointed out everything step by step as we went thru the inspection. He was very knowledgeable about every question and concern I had. He even came up with a game plan of what to do and how to get the job done. I was amazed and pleased with the workmanship and overall commitment to his job. I look forward to working with you in the future.

  • Review 66 (2024-08-30 - Rating: 5)

    Basement Authority of WV was recommended to us to have our patio leveled. Gary, the company representative , went through the whole process along with an inspection. He was very professional in explaining everything.Patrick and Michael, who did the job, were also very professional and excellent to work with. They too explained everything from start to finish. I highly recommend Basement Authority of WV !

  • Review 67 (2023-03-17 - Rating: 5)

    Caesar Goodman was extremely helpful. He took his time to explain every option after a very thorough inspection of the areas in question. I would recommend Caesar and his company to anyone.

  • Review 68 (2024-01-31 - Rating: 5)

    Carrie was excellent, extremely knowledgeable, very thorough and knew exactly how to make this situation not seem so overwhelming. I would highly recommend having Carrie come see you for any of your foundation needs!

  • Review 69 (2022-11-16 - Rating: 5)

    Situation: Our cement driveway had dropped 3+ inches over the course of 15years. They had the means to lift it by filling under concrete slab and raised it to the level of the garage floor again.I had to ease my vehicle over the 3 drop in and out each time I brought the car in the garage. They also leveled the sidewalk in the same manner.Solution: I called these folks after many other concrete people said they couldnt do anything, Basement Authority could.I had very good initial contact, free detailed inspection with a friendly, honest evaluation and service. I scheduled, after arranging payments (also a good interaction with their office) and the two man crew arrived on time, provided good communication throughout their work on a cool damp Nov day. They were very systematic, easy to speak to and I had no worries about their work. They cleaned up afterwards and ensured I was completely satisfied with the work performed and went over care thereafter.To be honest, the difference they made literally had my wife and I almost tripping over something that is no longer there. (lol talk about programmed behavior of constantly stepping over something for 12yrs) Now I can roll out of my garage like Im on warm butter. Perhaps thats why the dogs were licking the floor?!For the record, I am not receiving any kickbacks, discounts, etc., Im just old school and felt compelled to tell it like it is, as sadly, integrity and solid work are almost a thing of the past these days.Is it a little pricey, honestly what isnt? This is a nice home, and although most of us dont have the money we used to, this was DEFINITELY worth it - See my statement above about almost tripping.Lastly, although this work wasnt specifically listed in their services, Im glad I called. Many thanks to all involved and God Bless. If you havent guessed by now, I highly recommend them.

  • Review 70 (2022-11-25 - Rating: 5)

    Just signed a contract wit Eric Reeder. I wd give him 10 stars. He was very thorough and helpful. We had no clue what we were getting into and BA was the first company we contacted. So happy we chose them.

  • Review 71 (2022-09-09 - Rating: 5)

    David and Curt were the technicians who installed a radon mitigation system in my home. Both of the gentlemen were very knowledgeable, polite, and professional. They explained in great detail questions asked of them and cleaned up following the job to the point you wouldn’t have known they were there. Great representatives of the company.

  • Review 72 (2022-12-10 - Rating: 5)

    We contacted Basement Authority of WV earlier this week following a flooding incident in our basement. They scheduled us a consultation within 5 days.Mr. Nathan Goddard showed up on Saturday, on time and prepared. Communication and coordination was timely and professional. Nathan provided an exceptional explanation of proposed services and put our minds at ease.Our initial experience with Nathan, and the company as a whole, was extremely positive and we recommend contacting them in the unfortunate event you have basement water issues.

  • Review 73 (2024-05-14 - Rating: 5)

    Aden and his crew did an exceptional job working on my crawlspace I would highly recommend them to anybody

  • Review 74 (2022-11-08 - Rating: 5)

    Angelo Johnson, Casey Williams, and Jacob Peters came to do water proofing. They were very professional and social. They were very informative about the work they were doing. We recommend them and look forward to working with them in the future.

  • Review 75 (2024-08-24 - Rating: 5)

    Everyone I have encountered has been tremendously helpful! Brandon Griffith was great throughout the whole process and didnt hesitate to answer all my questions and concerns. The crew was great, efficient, and also quick to personally message me when I expressed concerns about anything. Kevic and Patrick and their respective teams fixed my problems and I would highly recommend them for anyone dealing with foundation problems and concrete dropping issues!

  • Review 76 (2023-03-17 - Rating: 5)

    Bill Burgette was a great help and excellent at explaining not only what the problem is, but also what he could do to fix it, and was super willing to work with us on pricing as well. Highly recommend!

  • Review 77 (2022-11-17 - Rating: 5)

    Matthew Kosydar was amazing. He explained everything and was very friendly and helpful. Answered all our questions. We had planned to discuss the choice a while and get back to them, but after his presentation we decided right then to go ahead with the work.

  • Review 78 (2022-08-26 - Rating: 5)

    Andrew arrived early for the annual inspection (called to let me know).. he found a drainage issue and fixed it quickly. Excellent service.Our cabin has been so much more comfortable withe the encapsulation and dehumidifier

  • Review 79 (2024-10-05 - Rating: 5)

    Amazing salesman Michael and the crew that did the work worked more than 12 hours to get our job finished. A group of fine young men! Our foreman was Aiden, his crew were amazing!!

  • Review 80 (2023-07-03 - Rating: 5)

    Caesar came to give us a quote on our foundation. He was very respectful and took the time to explain everything that would happen and asked if we had any concerns multiple times.

  • Review 81 (2022-08-10 - Rating: 5)

    I have been having ongoing problems with water coming into my basement. I called Basement Authority of WV and had an appointment within a few days. Matt Kosydar is the person who came, inspected my issues and came up with a plan to address my problems. Matt was very professional and explained everything to me in terms I could understand. Overall it was a great experience with this company thanks to Matt.

  • Review 82 (2022-11-18 - Rating: 5)

    Nathan arrived on time. He was very caring during the process. It is hard to find good contractors. He made me feel very comfortable to do work with him. He is a true blessing!

  • Review 83 (2022-12-07 - Rating: 5)

    Bill and Adam did an amazing job talking through the project and explaining exactly what was wrong. Very personal, on time and keep you up to date on all changes and plans.

  • Review 84 (2024-06-20 - Rating: 5)

    Michael Cornecelli very personable. Very informative. Answered all questions. Top notch guy.

  • Review 85 (2020-04-27 - Rating: 5)

    Our house had waterproofing and a sump pump from Basement Systems before we bought it. I must say, I was worried to be in the lowest part of the street and all of my neighbors have complained about water in their basements. Weve never had a problem. They truly are the best in the area and experts. My husband and I are very impressed. Would highly recommend!

  • Review 86 (2022-11-20 - Rating: 5)

    Bill was great with presenting our project in a way which made perfect sense. I was very impressed with Patrick and Marlin’s hard work and professionalism. Seems impossible to find today. HIGHLY recommend this company!

  • Review 87 (2023-11-30 - Rating: 5)

    The team at the Basement Authority of WV (Brad Creighton and crew along with CFI Bill Burgette) replaced two deteriorating brick pillars in my basement and replaced them with metal beams and added some other metal beams that were needed as well. They removed all of the old brick and concrete. They did an amazing job and got it all completed in one day!! Very pleased!

  • Review 88 (2020-04-23 - Rating: 5)

    Joshua Pitcock assisted us with annual service - sump pump, dehumidifier, clean space inspection. As has always been our experience with Basement Systems, the service was first-rate, above board. Josh was friendly, competent and efficient. I requested he look at a vibration which had developed in the dehumidifier. He diagnosed the problem and implemented the solution! We now have a quiet dehumidifier again!!! Thanks Josh and basement systems for your expert help in keeping our systems work like new. Top shelf contractor!

  • Review 89 (2021-12-11 - Rating: 5)

    I had Basement Systems do some work for me in July. Had an issue in December that I wanted them to repair. I was told the service tech would contact me later in the day to set up an appointment. The Tech, Adam, did call me at the end of his day (about 5). He wanted to come by and have a look. Not only did he stop, he figured out a solution, went all the way back to the shop for materials, and then came back to fix it. And it looks great! Thank you fir having great service and dedicated employees

  • Review 90 (2022-10-02 - Rating: 5)

    This company exceeded my expectations from start to completion; Sales-Jason, Construction-Curtis and David, Appointments and billing-Michelle and Rosie. They were knowledgeable, professional and patient. I would highly recommend them to make a bad situation much better!!

  • Review 91 (2022-07-20 - Rating: 5)

    We worked with Bill he is very knowledgeable and friendly. Their team of experts had the whole job done in 5 days. Very professional, cleaned everything up, very nice. Would highly recommend them.

  • Review 92 (2022-10-26 - Rating: 5)

    Eric came out and did our estimate. It was a good price. Plan on using them once we get a loan. Putting jacks and joist under the kitchen. For support. Cant wait till its done. Thanks so much for coming out and giving us a great quote.

  • Review 93 (2022-11-17 - Rating: 5)

    We had Eric helping us plan this project to fix our bowing basement walls. He was extremely helpful, explained everything very thoroughly. I’m very impressed and satisfied with the company so far!

  • Review 94 (2023-02-11 - Rating: 5)

    Ceasar Goodman is the friendliest and most professional Tech weve had out at our home. Really appreciate that he close the gate so the pups didnt run off

  • Review 95 (2022-08-10 - Rating: 5)

    David and Curtis did a wonderful job for me today here at my home very nice pike andeorked very hard I highly reccomend these two guys 100% please send them tback to finish.SincerelySusan Sanders

  • Review 96 (2022-07-08 - Rating: 5)

    Austin was the awesome technician who serviced my sump system today. He was professional and very thorough. He addressed all my concerns and answered all my questions completely. I recommend Austin and Basement Authority.

  • Review 97 (2024-05-15 - Rating: 5)

    Bill Burgette was very informative and helpful every step of the way yes we would call him again

  • Review 98 (2020-01-08 - Rating: 5)

    You know many time consumers only compare pricing. I’m the best at what I do and I shouldn’t be compared with the same service provider who charges less but doesn’t provide the level of quality service I provide for a higher fee.Basement systems are expensive but what they do is provide quality work with a lifetime guarantee. They were in and out in 2 days , cleaned up pretty good and what I mean is it’s a dusty dirty job and they did it well.I would highly recommend them for your home or office.Dr Cuffy YorkAlmost Heaven Sleep Solutions

  • Review 99 (2022-10-05 - Rating: 5)

    Matt arrived on time and was awesome to work with. I was fearful that my foundation or structure may have issues. Matt explained every step he took in a simple way I could understand and empowered me with multiple options to consider in the future. Matt was honest and let me know that he didn’t think any work needed to be done currently, but showed me what to focus on for future reference. If my structural issues get any worse I will definitely be using Basement Authority.

  • Review 100 (2024-06-25 - Rating: 5)

    Great experience from start to finish. Michael C made the trip out here to price the work and was very knowledgeable about what needed to be done and what to expect. Patrick, Michael and Ralph were excellent to work with on my project. This was a truly nasty crawlspace that required insulation removal along with other removal items. This crew rolled in, got to work and got the job done as well as being friendly and professional with us as customers.If you have a crawlspace or basement, I would highly recommend this encapsulation service and try to get this crew!

  • Review 101 (2022-07-19 - Rating: 5)

    David and Curt did an amazing job on our basement waterproofing, including sump pump, dehumidifer, etc. They were great guys to work with and did a professional job.Great Employees!

  • Review 102 (2022-08-30 - Rating: 5)

    Josh & Andrew did a great job! Very happy with the work and customer service of this team. Neat, cleanup impeccable, fast and well done.

  • Review 103 (2018-11-02 - Rating: 5)

    I’m very impressed with them. Every employee I worked with was very professional. Arrived on time, did a good job, left the work area spotless. Yes, they are expensive but you get a guarantee and excellent work accomplished.

  • Review 104 (2022-11-10 - Rating: 5)

    Michael Cornecelli was very knowledgeable and extremely easy to work with. I will definitely recommend Basement Authority to everyone I know needing their services.

  • Review 105 (2022-11-09 - Rating: 5)

    Michael Cornecelli was very professional & helpful. I really appreciated his honesty & look forward to having the work done by Basement Authority.

  • Review 106 (2015-10-23 - Rating: 5)

    I had them install an outside entrance to my crawl space and a permanent sump pump. All the work was excellent. The workers were polite and arrived on time, cleaned up the area when the work was done. What can I say?. Loved it!

  • Review 107 (2024-08-07 - Rating: 5)

    Aden, Alex, osman, and Dennis did an awesome job they are the best I would definitely recommend them to encapsulate your crawlspace!

  • Review 108 (2024-07-29 - Rating: 5)

    Bill Burgette was extremely great, kind, friendly and communicated his plans for my property well! I highly recommend

  • Review 109 (2023-11-18 - Rating: 5)

    Bix finished my basement in two days! The installation crew were awesome and very helpful!

  • Review 110 (2022-11-11 - Rating: 5)

    They were absolutely amazing and we could not be happier with the job they did. We would like to give a personal shout out to Angelo Johnson and Casey Williams for the amazing job. Thank you so much 😁

  • Review 111 (2024-08-14 - Rating: 5)

    Aden and the crew from Basement Authority WV were outstanding

  • Review 112 (2024-07-18 - Rating: 5)

    Bill Burgette was fantastic. Went above and beyond in diagnosing the issue and working with me financially to get my home repaired as I am on disability. He walked me through the steps to get approved by USDA during our time together. Thanks Bill.

  • Review 113 (2022-08-02 - Rating: 5)

    Curt and David were very professional and polite. They worked efficiently and answered all questions. They did a great job!

  • Review 114 (2023-01-22 - Rating: 5)

    The person that came to give us the estimate for our basement was very fair and professional I would definitely recommend this company just by the way Caesar treated us and being honest and very professional

  • Review 115 (2022-11-24 - Rating: 5)

    The representative Michael Cornecelli was great and very informative than I would have ever imagined definitely opened my eyes to the needs of my craw space

  • Review 116 (2022-08-22 - Rating: 5)

    We had a consultation/inspection. He was very clear & explained everything well! We feel confident about what needs to happen moving forward with their help

  • Review 117 (2022-07-13 - Rating: 5)

    Does good work.Completed job quicker than expected. AJ and Terry were very helpful and knowledgeable. Definitely would recommend them to others.

  • Review 118 (2024-10-01 - Rating: 5)

    Gary was super friendly and helpful!

  • Review 119 (2023-02-13 - Rating: 5)

    Michael Cornecelli was extremely knowledgeable and informative and guided me through the process during his initial inspection.

  • Review 120 (2022-09-06 - Rating: 5)

    Caesar and William did a thorough inspection and showed us our options. They are very professional scheduled repair. I recommend them for your basement inspection

  • Review 121 (2022-11-17 - Rating: 5)

    Michael did a wonderful job and made me feel very comfortable and thoroughly explained the process to me. I would highly recommend this company!!

  • Review 122 (2022-11-16 - Rating: 5)

    William Burgette provide a crawl space evaluation and explained all our options. I feel confident that this will protect and improve our home.

  • Review 123 (2022-11-30 - Rating: 5)

    Matthew Kosydar was great! Very professional, was on time and explained things in a way that made sense.

  • Review 124 (2023-03-24 - Rating: 5)

    Michael C was very knowledgeable and we feel confident entrusting our home to them.

  • Review 125 (2021-07-06 - Rating: 5)

    We contacted them for radon remediation. They were very responsive. They came when scheduled even with the 3+ hour drive to get to us! They had to delay beginning the job by a day but worked hard and got it done.

  • Review 126 (2023-08-18 - Rating: 5)

    Austin Lee provided my yearly maintenance today. Prompt courteous service. This system has been a lifesaver.

  • Review 127 (2024-02-08 - Rating: 5)

    Bill and Shannon were incredibly helpful and knowledgeable! Highly recommended!

  • Review 128 (2024-01-04 - Rating: 5)

    Our experience with Basement Authority was really good. They answered all our questions and provided a quality plan for the job

  • Review 129 (2022-11-14 - Rating: 5)

    William was professional and personable assessed the problem quickly and offered advice on how to go about the repair. Great service

  • Review 130 (2022-09-30 - Rating: 5)

    Curt, David, Roy and Austin completed the job. They answered my questions and addressed my concerns.

  • Review 131 (2024-04-10 - Rating: 5)

    Carrie came to our house on a Saturday, to fit with our busy schedule. She was very thorough in her inspection, and in fact spent almost an hour looking over our crawl space. She then took the time to sit down with us to go over what needed to be done and answered all of our questions.Once we signed the agreement (which was reasonably priced), Codys crew was there within two weeks. His crew was very courteous, professional and did not waste anytime getting the job done. We could immediately see the improvements, most important to us was the raising of our floor in an area that was clearly sagging.

  • Review 132 (2023-08-02 - Rating: 5)

    The inspector that was assigned to come and assess. Very friendly, finally got answers to my questions, took pictures showed pictures and the problem areas

  • Review 133 (2022-11-10 - Rating: 5)

    Mike does an excellent job would recommend him for any of your basement \ crawlspace waterproofing or structural needs.

  • Review 134 (2024-02-01 - Rating: 5)

    I am extremely happy with the outcome of my project with basement authority. The inspector Brandon was very knowledgeable and thorough. He was very professional and understanding with our home and gave us the best solution to fix our home! We couldn’t be more pleased with him and the company!I would highly recommend them to anyone dealing with water or foundation problems.

  • Review 135 (2024-05-10 - Rating: 5)

    Bill Burgette was extremely helpful in identifying issues I had with my sump pump and foundation. Would definitely recommend.

  • Review 136 (2022-08-19 - Rating: 5)

    William burgette the field inspector was a great deal of help to me .Donald Hatfield.

  • Review 137 (2022-11-11 - Rating: 5)

    Micheal cornecelli is extremely efficient and thorough. Knows how to explain everything.

  • Review 138 (2022-07-27 - Rating: 5)

    David and Curt did an awesome job.Im very pleased.

  • Review 139 (2022-10-29 - Rating: 5)

    Michael Cornecelli was very informative and knowledgeable about the job and what could be done

  • Review 140 (2022-08-18 - Rating: 5)

    Professional and courteous individuals. Angelo and Jacob were great.

  • Review 141 (2023-02-24 - Rating: 5)

    Bill Burgette very nice and knowledgeable on repairs and explained the problems and solutions very well.

  • Review 142 (2022-12-30 - Rating: 5)

    Bill Burgette very informative and knowlegeable. FRee quote and stopped me from wasting money.

  • Review 143 (2024-01-17 - Rating: 5)

    Mike Cornecelli from the Basement Authority came out today to see what they could do to stabilize my garage foundation. He is a professional and made a great plan for taking care of the issue and laid it all out in a detailed proposal. He was very helpful in showing payment options.

  • Review 144 (2024-11-26 - Rating: 5)

    Excellent service and advice

  • Review 145 (2024-01-18 - Rating: 5)

    Bill Burgette is a pretty stellar guy. Very professional and helped with multiple options to get a foundation on my home:) super satisfied!!!! Highly recommend!

  • Review 146 (2023-07-29 - Rating: 5)

    Our experience with BA of WV was excellent. The contractor and project manager were thorough with the projections, planning and execution. We felt supported and heard throughout the duration of the process. We were pleased with all of the people who worked on our property—they were helpful, respectful and clean. Our foreman and his crew (Cody, Josh and Zae) did quality work from start to finish. We are extremely happy.

  • Review 147 (2022-11-18 - Rating: 5)

    Michael Cornecelli was great and the experience was nice.

  • Review 148 (2023-05-18 - Rating: 5)

    We had Caesar Goodman as our technician today. He was on time , professional and knowledgeable . I would certainly recommend this company especially for foundation inquiries.

  • Review 149 (2022-11-08 - Rating: 5)

    Jason Albright was awesome and professional.

  • Review 150 (2022-08-05 - Rating: 5)

    Thanks David & Curt excellent job, top notch service

  • Review 151 (2022-11-10 - Rating: 5)

    Michael Cornecelli was extremely helpful and knowledgeable!

  • Review 152 (2022-07-30 - Rating: 5)

    Mike cornecelli. Very professional and friendly.

  • Review 153 (2023-01-23 - Rating: 5)

    Matthew Kosydar was very knowledgeable and professional. He provided a thorough presentation and made us feel very comfortable moving forward. Would highly recommend

  • Review 154 (2023-01-13 - Rating: 5)

    I had my houses crawlspace encapsulated by Basement Authority and couldn’t be happier with the whole process. Excellent customer service from start to finish!

  • Review 155 (2022-12-15 - Rating: 5)

    Matthew Kosydar was punctual and professional. He gave detailed information and answered any questions we had. He tolerated my husbands jokes and the pets nosing around his equipment. 🙂 Thanks Matthew! We would recommend him.

  • Review 156 (2022-11-19 - Rating: 5)

    That Caesar Goodman is an alright guy.

  • Review 157 (2023-07-13 - Rating: 5)

    Bill Burgette was knowledgeable and helpful with diagnosing my issues and helping me to form a plan.

  • Review 158 (2023-04-29 - Rating: 5)

    I throughly enjoyed meeting Michael. He was able to explain my foundation issues and give me advice that I could understand. He allowed me to have my son in law listen to our conversation so he could ask any questions that were of concern to him.I can foresee doing business with Basement Authority in the near future!SincerelyJean McCorkle

  • Review 159 (2022-07-20 - Rating: 5)

    Great visit from Bill very knowledgeable and friendly.

  • Review 160 (2023-02-17 - Rating: 5)

    Very informative, took the ti e to explain all the problems. Appreciate ed

  • Review 161 (2022-07-19 - Rating: 5)

    Great professional team focused on custom solutions. Solid warranties too.

  • Review 162 (2022-08-07 - Rating: 5)

    Mike C was very helpful in finding the cause of the odor in my home. Apparently the dehumidifier was unplugged in the crawl space

  • Review 163 (2022-08-19 - Rating: 5)

    Dave and Curt put in a sump pump system in basement. They were very professional and did a great job. It looks phenomenal.

  • Review 164 (2023-01-23 - Rating: 5)

    Our pipes froze at Christmas. During the process of addressing that issue, I found standing water in our crawlspace. We contacted Basement Authority of WV and within a week, CFI William Bill Burgette was scheduled and under our house. He is very knowledgeable, patient and thoroughly discusses the problems you have, solutions, prices. In our instance, the standing water was causing initial stages of mold and moisture problems inside our house above. Bill was under the house about an hour and afterwards, brought his computer inside and showed us pictures of his inspection, discussed solutions and prices with a presentation he creates on site. After choosing the best options for YOU, we were scheduled for a February/March project completion date. To our delight, we received a phone call and our date was moved to January 20th, less than a month from Bills initial inspection.I cant say enough about the production team, Patrick and Casey! They arrived on time, very professional, very hard working and thorough. They started at 0900 and worked until completion and well into quitting time of 1900. They said it would take 2 days which would have had them working and completing the project on a Saturday, but it wasnt needed. They were excellent and an overall awesome experience having them as our production team. Thank you guys!Today is January 23rd, to give you an idea of what standing water causes above and in your house, prior to the project, our salt shaker was a lump of salt (moisture lumped it up in the shaker) and all our windows were having noticeable moisture build-up. Today, no moisture in the house.This experience has been top quality and professional from start to finish, Bill even called the following day to follow-up and ask if we were pleased (We are Bill). Thank you again to CFI Bill Burgette and Production Team Patrick and Casey.If you are having similar issues, I highly recommend this exact team, you wont be disappointed! 5 stars all the way around!- Greg

  • Review 165 (2022-12-12 - Rating: 5)

    Michael did a fantastic job!

  • Review 166 (2022-10-07 - Rating: 5)

    Angelo Johnson, Jake Peters and Casey Williams very professional and courteous. Worked hard and got jobdone. Kept me informed every step of way.

  • Review 167 (2022-09-07 - Rating: 5)

    Bill Burgette walked me through the entire process and explained to me anything I wanted to know about what was going to happen. It was an awesome experience getting this vital service done through Basement Authority of WV.

  • Review 168 (2022-08-18 - Rating: 5)

    Michael was great! He showed up on time did a thorough walk thru inside and out. Explained everything in full detail and had a great presentation. Looking forward to hopefully work with them soon!

  • Review 169 (2022-09-21 - Rating: 5)

    Mr. William Burgette came out to do an inspection on our home. He was very professional, personable and thorough. I would recommend Basement Authority of West Virginia for anyone concerned about their crawlspace or their foundation.

  • Review 170 (2022-08-08 - Rating: 5)

    Bill Burgette was very profeasional and helpful concerning the options available to me in waterproofing my basement. I highly recommend Bill and Basement Authoritt if WV.

  • Review 171 (2022-11-18 - Rating: 5)

    Met with Nathan Goddard, he was very friendly and on time for our appointment, unlike some other services I’ve contacted. Made me feel less anxious about our situation and the work that needed to be done. He gave a very fair estimate and was reassuring through out our ordeal. Answered all my questions and concerns. I can see myself using their service in the future. Highly recommend

  • Review 172 (2022-12-07 - Rating: 5)

    Provided optimal customer service!Thanks Mathew!

  • Review 173 (2023-05-01 - Rating: 5)

    Foundation Lifting and floor leveling.

  • Review 174 (2022-09-07 - Rating: 5)

    So My husband and I bought our home about a year ago, and there was some major work needing done to our basement/crawlspace. there was 4 inches of standing water and we called around to a lot of different places only to be told they didn’t service our area. Finally, we got in contact with Basement Authority, and they sent us Matt Kosydar to give us a free consultation. We didn’t have much hope, because of how bad everything seemed. Matt not only gave us great and informative fixes to our problems, he gave us affordable financing options as well. The company sent out three wonderful gentleman to water proof and install a pump in our basement. My husband and I work night shift and they did a lot of heavy work, with out disturbing us while we slept, that was a blessing. Angelo Johnson, Jacob Peters, and Casey Williams are wonderful people and they did an exemplary job on a project that we had little hope in. Basement authority of WV gave us our home back and I couldn’t be happier with all that they’ve done for us. I highly recommend them to anyone who has basement or crawlspace woes. It took a stressful situation and turned it into an absolute pleasure. I am so greatful for this company.-Beth D. a resident of WV

  • Review 175 (2022-07-28 - Rating: 5)

    Austin Lee came to perform a Maintenance Service I had requested. This young man was very proficient and did a great job cleaning our sump pump and drains. He gave me his card and told me to call him if I need anything later on and he would have a visit scheduled for me. This is how a service business should be run! Make sure you take good care of Mr. Lee!!!

  • Review 176 (2021-11-18 - Rating: 5)

    Dylan provided the annual service and since we recently purchased the house I was curious about the system. Dylan effectively answered all of my questions about the system. He not only helped me understand the the “what’s and how’s” of installation he also provided very good maintenance service. He is an excellent worker and a very good representative for the company!

  • Review 177 (2021-04-25 - Rating: 5)

    They did a great job!

  • Review 178 (2016-08-01 - Rating: 5)

    Great service

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