Monkey Wrench Plumbing, Heating, Air & Electric

Located in Santa monica, California

Address: 1238 7th St #C, Santa Monica, CA 90401, United States

Phone: +1 310-668-1793

Rating: 4.9

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-16 - Rating: 5)
I had three experiences...all terrific.Every one who came was timely and knowledgable.First with Tony Sandoval , who was honest and efficient in diagnosing the problem. The next day, I had two appointments....kill two birds with one stone, so to speak.Gabriel came to do a heating service and was real honest about the service--- and actually left without doing it....because, he was honest about the warranty with the original installers. I like that...and Eli and Abraham came and fixed the plumbing situation....kind and thorough. I am grateful that someone on my MOA board recommended Monkey Wrench. My go to plumbing guys now.

Review 2 (2024-08-12 - Rating: 5)
Chai is a very friendly, kind, knowledgeable AC technician, and resolved my issues! He loves what he does, and it shows, as he is very thorough in his system inspection. The company is customer service oriented updating you on arrival time, and completing job to your satisfaction. Highly recommended!

Review 3 (2025-01-02 - Rating: 5)
They did a service on my tankless water heater and as always such a great job has been done, thank you so much!!!.

Review 4 (2024-07-01 - Rating: 5)
Jonathan arrived in a timely manner and appeared knowledgeable and professional. He demonstrated both as he tackled our problem; he contacted the manufacturer and negotiated coverage of the parts under our warranty. He then outlined the job requirements and quoted a price for the work. Throughout, he was friendly, professional, and knowledgeable, which gave us confidence that the work would be done to a high standard. A tremendous young man!

Review 5 (2024-08-12 - Rating: 5)
Very happy with Gabriel, he explained what he was to do, wore shoe covers in the house, told us what was needed, and why and how much it would be. Very personable young man and together we survived the earthquake

Review 6 (2024-10-25 - Rating: 5)
Abraham and his partner were great. Fast, knowledgeable and thorough. Very happy with the fix!

Review 7 (2024-10-25 - Rating: 5)
Bradley was thorough and knowledgeable. He explained everything relating to my issue clearly. All went well.

Review 8 (2024-11-21 - Rating: 5)
Rick was able to resolve our tankless water heater issue quickly and explained everything along the way.

Review 9 (2024-09-16 - Rating: 5)
Great customer service and very very knowledgeable. Gave me a heads up about a few things that I don’t think other companies would think of very responsible - very amazing. Highly recommend.!

Review 10 (2024-09-16 - Rating: 5)
This is my third time using MW for a water heating issue. And Rick finally diagnosed the problem properly that’s likely been the underlying issue since day one with the heater not performing properly. Rick is a supervisor and very knowledgeable about water heaters and faulty water filtration systems installed by another provider. Rick fixed both problems and listened to my frustrations and questions calmly and provided wonderful answers and solutions. Rick was knowledgeable, professional and wonderful to work with. I’ll only be requesting him from now on for my water heater / plumbing maintenance. 😀

Review 11 (2024-07-02 - Rating: 5)
I am impressed with David Galindo from Monkey Wrench Plumbing. He inspected my 22year old AC unit, took pictures and explained EVERYTHING about replacing it... good and bad. He is a Tech, not a sales person, so I felt confident that I was getting vital information.

Review 12 (2024-11-28 - Rating: 5)
Rick was helpful, knowledgeable and professional, really enjoyed working with him and he provided great service

Review 13 (2024-03-14 - Rating: 4)
Ramon did an excellent job completing the work requested. I would have provided a more favorable review except that Ramon was the fourth visit to the house to correct an installation problem left by another crew. The previous techs provided an excuse as to why the job could not be completed correctly the first time. For the most part the Monkey Wrench techs do a good job, and my issue is related to the final detail that took a long time to address. Monkey Wrench uses quality materials.

Review 14 (2023-11-28 - Rating: 5)
I recently had the pleasure of hiring Monkey Wrench for a plumbing issue at my home, and I couldnt be more impressed with the level of service and professionalism I experienced.From the moment I made the initial call, the customer service was outstanding. The office staff was friendly, attentive, and efficient in scheduling an appointment that suited my busy schedule. Luis Munoz arrived promptly at the agreed-upon time, demonstrating a high level of punctuality and respect for my time.Upon arrival, Luis Munoz exuded a friendly and approachable demeanor. He took the time to listen attentively to my concerns, thoroughly assessed the plumbing issue, and explained the proposed solution in a clear and understandable manner. His extensive knowledge and expertise were immediately evident, putting my mind at ease.What truly set Luis Munoz apart was his dedication to providing not just a quick fix, but a long-lasting solution. He meticulously carried out the necessary repairs with precision and efficiency, using top-quality materials to ensure durability. Throughout the process, he maintained a clean and organized work environment, demonstrating a great deal of respect for my home.I was pleasantly surprised by Luis Munozs transparency and fairness in pricing. There were no hidden fees or unexpected charges, and the final cost was entirely reasonable for the high-caliber service provided.Beyond technical proficiency, Luis Munoz showcased excellent communication skills. He patiently answered all my questions, offering valuable insights and tips to prevent future plumbing issues. This level of customer education and engagement is a rarity and greatly appreciated.In conclusion, I wholeheartedly recommend Luis Munoz for any plumbing needs. His professionalism, reliability, and commitment to delivering exceptional service make him a true asset to the industry. If youre seeking a plumber who goes above and beyond, look no further than Luis Munoz. I am grateful for the peace of mind he has provided, and I will undoubtedly turn to him for any future plumbing requirements.

Review 15 (2023-04-11 - Rating: 5)
Ruben came out to a emergency sewer back up we needed to take care of right away. Ruben arrived and let us know exactly the steps he would take to resolve this issue while constantly communicating every step of the way.In no time we were back operating normally and he cleaned up like nothing happened. Would recommend 10/10 to anyone, seamless process from booking online to the communication that followed. Thank you Monkey Wrench!

Review 16 (2023-09-11 - Rating: 5)
EDIT ~2 weeks total:Finally got to the bottom of the issue. All of the techs that have been here have been great. So happy to finally have hot water again!EDIT five days in:Going to take my review back up to 5 stars. While my issue is not yet solved, they have gone to great lengths to help me figure it out. Im hopeful that they maintain the attentiveness and continue to attempt to resolve my lack of consistent hot water.EDIT one day later:My problem was not corrected (fixing an incorrectly installed condensation line on a tankless), and the immediate answer was 11k more than Ive already spent to re-pipe my home. The service manager agreed with me on the phone that this was not an acceptable answer and that since Id had hot water before the issue AND after the fix for a short period of time, they would attempt to correct it. So now we wait 3 more days without hot water to see what they do to fix it. Reducing to 3 stars pending outcome of our next appointment.These guys were super communicative, on time, and solved my problems. Im sure theyre a bit on the spendy side, but Ill happily pay a little extra to not have other issues.

Review 17 (2024-01-12 - Rating: 5)
Ruben was my plumber. He was polite and took the time to explain what he discovered after investigating why my tankless water heater wasnt producing hot water. He was more than happy to answer any subsequent questions I had regarding further maintenance. My tankless is now working, and I finally have access to hot water again. Yay!

Review 18 (2023-07-27 - Rating: 5)
Eddie was great, he was able to help solve our water heater problems. He fix some incorrectly installed water heater issues which are now resolved. He was very knowledgeable and Friendly. Deff recommended

Review 19 (2023-04-27 - Rating: 5)
Eddie over at Monkey Wrench came by to take a look at a water pressure issue we were having at my building. He walked through, figured out the problem and had us right as rain pretty quickly. Also told me a few helpful tips for maintenance along the way, which was a gift. He was super nice and professional the whole time, made it really easy.

Review 20 (2023-05-18 - Rating: 5)
Ruben saved us from a very messy situation with a backed-up bathroom. He expertly diagnosed the problem and fixed it quickly. He was also so kind to answer our general plumbing questions and gave excellent advice. We will definitely call him the next time we need plumbing help.

Review 21 (2022-09-11 - Rating: 5)
This job was no easy task what looked like a water meter coupling leak turned into a much more complicated situation. There were several surprises and for a while I thought we were going to have to go to a hotel with no water in the house. That turned out not to be the case every time we thought we had the problem solved we were in for another surprise. Justin our technician wouldn’t give up and kept looking for a fix. Which he finally did. Him and his apprentice dedicated to fixing our problem. So far so good, I highly recommend this company and these technician/plumbers. I had a regular plumber that I’ve used for over 15 years who suddenly relocated to Florida leaving me high and dry. Monkey wrench absorbed his clients as being one of them I was unsure at first but in the end they came through like champs! I like that they have a deep and talented Pool technicians/plumbers to utilize for the job. and will definitely use them again five stars highly recommend! The brown family.

Review 22 (2023-11-29 - Rating: 5)
Technician was on time, courteous, knowledgeable and solved the issues with my tankless water heater. Second Monkey Wrench technician Ive worked with. Very impressed. Will continue to use this company.

Review 23 (2023-01-11 - Rating: 5)
Josh arrived in a timely manner and cleaned both of our tankless water heaters. He was very thorough and let me know what needed to be done prior to starting the work.I would highly recommend Josh for your plumbing requirements!

Review 24 (2022-11-28 - Rating: 5)
Josh was great today. Extremely knowledgeable regarding the tankless water heaters. He spent the time to really explain my situation and fix the issues I was having. Also helped with problem solving for issues going forward. I haven’t used Monkey Wrench before but based on Josh they are now my go to.Edie R.

Review 25 (2023-07-25 - Rating: 5)
I couldnt have had a better experience with Ruben and Alex. They showed up on time, quoted me, and quickly went to work. Both went above and beyond and Ruben found an issue outside of the scope, consulted, and provided different options on how to resolve it.Im extremely satisfied and look forward in doing business in the future!

Review 26 (2024-05-09 - Rating: 5)
Mason and Jesus were excellent!! I greatly appreciated their expertise and attention to detail! Thanks guys!!! Now my new washer and dryer can be I stalled!!

Review 27 (2022-12-15 - Rating: 5)
Rick came to our rental property and assessed what was wrong with the water heater there. He was very personable and very knowledgeable in regards to what the issue was regarding it’s malfunction. He informed us what our various options would be in replacing the 12 year old water heater, along with certain code requirements that we were not aware of. Rick was prompt and courteous…a great technician to have for our service call. Thanks Rick!

Review 28 (2023-04-25 - Rating: 5)
The Team at Monkey Wrench were very professional and easy to work with especially when financing the repairs that were not budgeted for this year. The Techs were on-time, clean, well kept and very knowledgeable about many plumbing/water heater questions I had.- Our Tankless Water Heater from Nortiz was on the Fritz, and the team worked with the manufacturer to get the parts ordered and repaired/installed quickly.- I did however notice a missing screw from the tank housing after they performed the install. Although minor, something to improve on. I had to go to the hardware store and locate a replacement screw. Came back, and found the original screw in the driveway from when the team was repairing the part. :)Thank you all at Monkey Wrench.

Review 29 (2022-12-21 - Rating: 5)
Chris, the service tech, came on time, was respectful, listened carefully when I explained the problem--a roof leak--and acted on my requests. Throughout, I was very impressed with his professionalism and focus on the job. I will return to Monkey Wrench with future issues because the quality of this tech proves he was well trained and well supervised.

Review 30 (2022-03-25 - Rating: 5)
Monkey Wrench is always a great place to do business with. I use them for the regular maintenance service on my tankless water heater. Every technician is knowledgeable and skilled. I request Josh because he has been the one to problem solve some of the warranty issues and parts replacements. He is awesome. He gives the honest assessment on what needs to be done.

Review 31 (2023-05-15 - Rating: 5)
Kai was awesome! Super professional, friendly and helpful. He went above and beyond, providing valuable information in addition to good service. I would not hesitate to recommend this business to anyone who needs a plumber.

Review 32 (2023-05-18 - Rating: 5)
Luis did a great job on my tankless water heater maintenance. He answered all my questions and did not push any extra services. Look forward to having him service the water heater again next time.

Review 33 (2022-12-15 - Rating: 5)
Luis Munoz was prompt, informative and competent. He identified the problem and communicated clearly and often as he progressed through the repair. I felt very comfortable and confident with his expertise, and would request him again when needed.

Review 34 (2022-12-19 - Rating: 5)
Our Monkey Wrench technician for the day, Daniel Cano, was a pleasure to have working in our home. On time, very intent on making sure to keep the work area clean and most importantly he knew exactly how to get the job done in a completely professional manner. Very polite to my wife too. This is why we would be happy to have his services in the future.

Review 35 (2023-04-26 - Rating: 5)
Very good company and right on time! Josh was Professional and caring for what was going on with our water heater. They went over all the details on whats happening, and why the heater is not working Properly! Thanks again.

Review 36 (2022-06-06 - Rating: 5)
Ruben delivered an exceptional job in capping of the gas leak that I was experiencing and he was very friendly, courteous and very knowledgeable about his work. Even from the beginning all the staff from monkey wrench was sweet kind and ready to help out. highly recommend Ruben and his company for any services needed in your home

Review 37 (2022-12-27 - Rating: 5)
This was my first annual maintenance check with Monkey Wrench Plumbing after they installed a new tankless water heater for me almost a year ago. They initiated contact, made scheduling easy, and sent me information on what to expect. They sent me info on the technician they were sending out, including a picture of David Garcia. He walked me through what he would be doing and how long it would take. He finished the work promptly, let me know that he was done, and provided some suggestions. There was no pressure to perform this or any other services. I’m a fan of this company.Update 12/27/222nd recommended annual maintenance service for tankless water heater. Again Monkey Wrench Plumbing initiated contact to offer services and made scheduling very easy (I appreciate this because I am super lazy). Everyone there I have spoken to is very friendly and courteous and take the time to not only explain what they will be doing but then follow up on what they say they will do. Jesus Bravo showed up right on time (I stalked him through the tracking app/link they provided 😇). Honestly I’ve not done any price comparisons but these guys are worth every penny of what I consider to be fair price, just for their professionalism/communication skills alone.

Review 38 (2023-06-17 - Rating: 5)
David quickly diagnosed the issue with my furnace and determined the parts were under warranty. Appreciate the service. Prior HVAC company completely got it wrong and failed to fix. Very knowledgeable.

Review 39 (2024-05-08 - Rating: 5)
Luis Munoz always does a great job for us. This visit was just a pipe leak fix but we have had other plumbing issues taken care of by Luis. Thank you Luis and Monkey Wrench.

Review 40 (2023-07-12 - Rating: 5)
Been using Monkey Wrench for about 5 years, now. They have done a number of jobs around my house, including tankless install & maintenance, garbage disposal install, main irrigation repair, reconfiguration of incoming water line. Always do a great job and always nice folks. Thank you!

Review 41 (2021-10-20 - Rating: 5)
Ruben was very thoughtful with showing me everything that was happening with my tankless water heater. Presented me with several different options to repair or replace the unit. He was on time, respectful of the house with wearing booties over his shoes and had a mask on the entire time. He and the staff I spoke with at Monkey Wrench were all super helpful, Im going to be figuring out next steps on my permanent repair based on their analysis. Thank you.

Review 42 (2022-06-07 - Rating: 5)
Josh has provided outstanding work in helping us resolve the issue with the tankless water heater. He is meticulous in his explanation and inspection. One immediately feels that he cares and is willing to go above and beyond to help.

Review 43 (2023-04-19 - Rating: 5)
They rock! Josh was super helpful and super nice! They had a technician at my house a few hours after I put in an online request. Knew exactly what was wrong. The Click and Clack of the plumbing industry.

Review 44 (2020-10-12 - Rating: 5)
Monkey Wrench called to confirm my appointment, then again on the day of the appointment and 20 mins before to let me know the technician was on his way.Josh was very professional in all aspects. Finished the job timely and cleaned up. I’m very happy with their service quality.

Review 45 (2020-12-10 - Rating: 5)
Josh is very professional but the most important very sweet person. After having troubles with water heater for 4 years he solved it within few hours.Entire team was very efficient and sensitive to our family trying to help as soon as possible. Thanks so much! 5++++ starts and going to schedule another project with them next week ❤️

Review 46 (2024-07-02 - Rating: 5)
He is really engaged and explains every step of the workVery good in documenting his suggestions

Review 47 (2020-09-30 - Rating: 4)
During a bathroom remodel my tankless water heater went out and I called a few places for a quote. Monkey Wrench Plumbing was very responsive and was able to schedule a visit for an estimate right away. They called to confirm the appointment and even let me know when the plumber was on his way! That was great.When Josh arrived he took a look at my current tankless and have me a few options and suggestions. The different quotes were promptly sent to my email for me and my family to review.Although I went with a different company I will say that MWP was very professional, courteous and prompt. Definitely a breath of fresh air from my other plumbing experiences.

Review 48 (2022-06-15 - Rating: 5)
This was a call for water leakage with my air conditioner after a nightmare call to another vendor that cost us 5 additional days wherein I couldNot use my AC. Rueben was my tech from Monkey Wrench. He showed up within the window period and after reviewing the problem told meexactly what the problem was and handled it without any additional problems or cost. Thank you forYour continued business. I have used Rick formyTankless Water heater and Rueben for a block pipe outside. I have not been disappointed.

Review 49 (2023-05-12 - Rating: 5)
Kai showed up on time, with a very helpful attitude. He gave us a lot of very useful information about our plumbing situation. I would use monkey wrench again in a minute!!

Review 50 (2022-08-13 - Rating: 5)
Reubens terrific. Im so glad he was the technician to install my new a/c unit. Six years ago he installed a heater for me so it was perfect to have him be the one to work on the cooling system. He is simply the best.

Review 51 (2022-12-13 - Rating: 5)
Great experience with Monkey Wrench Plumbing! Great calling for appointment, easy and get lots of confirmation notices by phone, email and text. Quick, efficient and friendly and left my 3 bathrooms clean.

Review 52 (2022-01-11 - Rating: 5)
Monkey Wrench is my go-to now for all plumbing issues. I had multiple plumbers come to try and fix a hot water heater, and then finally called Monkey Wrench and they came out the same day and got it all squared away for me. When our second water heater failed, they were the first call I made. They are super professional and do high quality work.

Review 53 (2023-06-21 - Rating: 5)
Ruben, with assistance from Mario, did a great job overall. They explained what was involved with the job completely. They were always friendly and finished their work quickly and neatly.

Review 54 (2022-01-14 - Rating: 5)
Edward Marin showed up on time. He was very nice, explained what he needed to do and came up with options. It turned out that the parts needed to repair my water heater probably wouldnt be available for another 5 to 7 days. No WAY was I going to take more cold showers, so I authorized (at 3:30PM) Edward to purchase a new one and install it. It meant he wouldnt be done until at least 5:00 or 6:00 (between draining the old one, removing it, picking up the new one and installing it). He finished, mostly alone, at about 5:40. I had hot water by 7:00!!! Edward was quite nice throughout the whole process. I would HIGHLY recommend both Monkey Wrench AND Edward specifically.

Review 55 (2023-03-24 - Rating: 5)
Very fast service and a complete and careful installation of our tankless water heater. They were able to get the new unit and install it within one day! Super job!

Review 56 (2020-04-22 - Rating: 5)
Monkey Wrench did it again! Saved and served my needs quickly and effectively with many options so as to pick the right price and get the right results. Melvin is a tremendous asset and I thank him for his thoroughness, speed, effective information provision and overall professionalism!

Review 57 (2022-09-10 - Rating: 5)
Stan came by today to service our 11 year old Noritz water heater which was malfunctioning. He spent some time doing very specific testing and with a targeted & efficient maintenance plan, he was able to restore it back to original, perfect working condition.As a nerd myself, I am able to spot a nerd from a mile away. Stan demonstrated professional problem-solving ability immediately and was able to find the source of the problem and remedy it in a matter of no time.If I were to call this company again, I would specifically request Stan Eberle.

Review 58 (2022-12-22 - Rating: 5)
I had Josh come down and check on my tankless water heater. Great customer service, knowledge, and not afraid to share his knowledge. Appreciate you Josh and would absolutely recommend him.

Review 59 (2020-02-01 - Rating: 5)
Ruben Gaeta. was great. He was efficient, kind, informative and did a stellar job. My tankless water heater after 13 years gave out. And the next day I got a new installation. Really happy. Thank you.

Review 60 (2021-02-19 - Rating: 5)
My husband and I had a concern for our new water heater and the water that was being dispensed outside our home. Josh was very receptive to coming back to address the issue. He was thorough with his assessment and made some minor adjustments to our problem. Im glad to know that we wont need to stress about upsetting our neighbors anymore.

Review 61 (2024-07-02 - Rating: 5)
He was very helpful, made sure everything was working and answered my questions. I was satisified

Review 62 (2021-12-27 - Rating: 5)
Edward came on time, was very personable, courteous with booties and all his needed tools in his hands and backpack. This was the annual service for our Noritz tankless hot water heater. As I watched, he explained the process he was doing in the maintenance cycle. All went as intended, no glitches either before, during or after. We covered a range of topics as the approximately one-hour flushing cycle transpired, including COVID, parenting, children, professions, environment challenges, and code changes. Once the unit had finished its flushing process, it fired right up again and we had clean hot water as expected at the back of the house. All was left pristine. We had used Monkey Wrench Plumbing for the installation and will continue to call on them for future maintenance or any other issues that might require repair.

Review 63 (2024-06-05 - Rating: 5)
Mike was professional and he explained his assessment of my sewer inspection very completely. Thank you!

Review 64 (2022-12-16 - Rating: 5)
Luis was extremely helpful and friendly. Highly Recommend him and Monkey Wrench (been using them for many year now for all our plumbing needs).

Review 65 (2022-03-29 - Rating: 5)
Rueben was thorough in checking all aspects of my tankless water heater. He provided me with several options to optimize the performance, efficiency, and longevity of the unit. He was patient and knowledgeable.

Review 66 (2020-11-07 - Rating: 5)
Josh Perez removed our old water heater and installed a tankless model. He was nice, professional and proficient. We highly recommend him. 5 stars!!

Review 67 (2023-02-11 - Rating: 5)
We have always had a great experience with Josh who is extremely professional, prompt, very responsive to our questions and concerns, has provided great service for the many years that we have had our services from Monkey Wrench Plumbing,.

Review 68 (2022-08-08 - Rating: 5)
Josh was very communicative and responsive. The job was performed thoroughly and cleanly. We are happy with the installation and service, and definitely recommend using.

Review 69 (2020-05-13 - Rating: 5)
No Monkey Business with Monkey Wrench!!!!I needed help with the last mile of my TanklessLauren took my call and routed my request to Joey in dispatch.I was given a window of time and a phone call to say technician Josh is on his way.In less time than it took for my wife to say John when are we going to hot water again Josh had diagnosed my Tankless issue and resolved the problem. Me 15 years as an union electrician, another 15 years as a field superintendent for large commercial general contractor and finally my last stop hopefully, a facilities manager at a University. Lets just say I have been around, working on, installing systems most of my adult life. Monkey Wrench will now be a part of my proverbial tool box.

Review 70 (2023-03-25 - Rating: 5)
HVAC and FurnaceHonest and ReasonableLots of companies lying about services and issues to make money off people. Not right at all.Monkey Wrench is the best!David is the greatest!

Review 71 (2023-02-09 - Rating: 5)
I think this might be my 3rd review for Josh Perez. I can’t say enough about how great he is. His pride in his work and quality of the finished product is amazing.

Review 72 (2022-12-27 - Rating: 5)
David replaced an attic fan in a very professional manner. He left the workplace spotless and is very friendly and courteous - an excellent representative of your company.

Review 73 (2022-09-12 - Rating: 5)
I want to use your business but I couldnt get financed not even with a co-partner so were trying things were going to send things into my insurance so hopefully I can use you guys and Enrique was wonderful very polite very nice and good to work with I hope to see him again hes a plus

Review 74 (2022-09-08 - Rating: 5)
Ruben was great! He troubleshooted the problem quickly. Provided great preventative maintenance feedback. Was prompt when performing the work. Quality of work was great.

Review 75 (2021-01-26 - Rating: 5)
Josh provided honest, friendly and professional service for us. Our tankless water heater broke and he came our right away and fixed it. Two thumbs up.

Review 76 (2023-02-17 - Rating: 5)
Manuel Melgoza from MonkeyWrench did excellent work. He is professional, dedicated and very very easy to work with. Very satisfied customer!

Review 77 (2020-02-11 - Rating: 5)
Melvin was fabulous! Punctual, kind, very professional. Made sure to take his shoes off in the baby room every time. The quality of his work was excellent!!!

Review 78 (2023-03-25 - Rating: 5)
HVAC maintenance.Dave has been servicing my system for a number of years and I have found him to be first rate as a technician and as a friendly person.

Review 79 (2022-07-26 - Rating: 5)
Ruben was amazing! Expert, kind, professional, communicative.Cannot recommend monkey wrench more highly- they answer the phone, excellent customer service.

Review 80 (2022-01-06 - Rating: 5)
Completely satisfied with Luis Castillos diagnosis.. He showed us what needed to be done . Then got parts and did the installation quickly . I would rate this service with five stars.

Review 81 (2020-05-19 - Rating: 5)
Isidro was very polite and informative about the job. He completed the tankless water heater maintenance with thoroughness: visual inspection, removing debris, descaling, and changing filter

Review 82 (2022-08-17 - Rating: 5)
Ruben Gaeta did a Great job explaining what service he would provide and billing as well. He was very professional and did quality work!

Review 83 (2022-01-07 - Rating: 5)
Plumber Luis Castillo was very professional and on time during his visit to my house. He explained in detail the problems with my water heater and the cost to fix it.

Review 84 (2021-03-22 - Rating: 5)
Loved the communication & transparency with Jonathan who explained the scope of work needed to fix my Noritz tankless water heater and future needed maintenance to prolong its life. Great job.

Review 85 (2022-08-25 - Rating: 5)
Luis Munoz is an amazing person, he is so professional and he did a great job, he showed up on time. I highly recommend him

Review 86 (2024-07-02 - Rating: 5)
Luis was great. Very happy with the service.

Review 87 (2020-08-07 - Rating: 5)
Very professional service and they answer the phone when you call. They gave us several options to replace our water heater and didn’t pressure us into a decision. They did a great job and will call them again in the future.

Review 88 (2023-02-06 - Rating: 5)
Great service, Ruben was very a knowledgeable about the issue that needed to be solve, the only flaw I had is that they were supposed to show up one day at certainly time and they didn’t because the guy was busy finishing another job ( I totally understand), but a call or message to update would’ve being appreciated before Me calling to ask what was happening with my appointment, thank you so much.

Review 89 (2022-03-08 - Rating: 5)
Super professional from the minute I made the initial phone call. they sent a Tech sameday and called to update when Tech would arrive to the minute. Tech was positive, introspective and knew his plumbing.

Review 90 (2021-12-23 - Rating: 5)
Enrique was very professional and very polite unfortunately, the job wasnt complete because of an electrical problem. However Enrique was concerned about completing the job and reassured me the job would be taking care of

Review 91 (2023-05-18 - Rating: 5)
Eddie, showed up on time, inspected the problem, & knew what needed to be done. He gave me a couple of options, & quickly got the job done.

Review 92 (2024-12-04 - Rating: 5)
Technician Louis is a definite assett to Monkey Wrench plumbing

Review 93 (2021-02-06 - Rating: 5)
Aldo did a great job, answered all questions and sought to fix only what was needed. 5-star experience. Highly recommend.

Review 94 (2022-12-23 - Rating: 5)
This company has been absolute perfection from the first time I spoke to them over the phone to the rep that showed up today. Would definitely use them again and again

Review 95 (2022-09-12 - Rating: 5)
Justin and Elias were very competent in performing maintenance on our Noritz tankless water heater.

Review 96 (2020-02-26 - Rating: 5)
Melvin was very professional and fixed my problem after analyzing the complicated plumbing situation at my house. Great customer service from him all around. Thanks Melvin!

Review 97 (2020-05-19 - Rating: 5)
Max is incredibly diligent about his work. He is patient and helpful and wants above all to do a great job. Thank you Monkey Wrench!!

Review 98 (2020-05-01 - Rating: 5)
I had the pleasure of working with Melvin. He was on time and extremly knowledgable, I always feel like im ini good hands when working with Monkey Wrench

Review 99 (2022-03-22 - Rating: 5)
Luis is super knowledgeable and was so patient answering all of our questions. We will definitely use Monkey Wrench Plumbing again.

Review 100 (2023-02-22 - Rating: 5)
Professional, prompt and transparent service. A big issue was detected by your team that two other previous Plummers missed. Many thanks

Review 101 (2020-02-13 - Rating: 5)
I had a water filter installed wrong by someone else, Josh knew immediately what was wrong. I am calling him again after getting the appropriate missing parts. I wish I knew who to call from the getgo.

Review 102 (2022-12-21 - Rating: 5)
Eddie was excellent- an unexpected and unrelated problem occurred during the work and it was handled expeditiously and professionally.

Review 103 (2022-07-19 - Rating: 5)
They are forever mine to call in the event of needed repairs or estimates. Ruben is an awesome representative and a true professional who I always request.

Review 104 (2023-06-16 - Rating: 5)
Rick did an outstanding job of diagnosing the problem and advising me to contact the gas company before taking any further action.

Review 105 (2022-12-14 - Rating: 5)
Luis Munoz is very professional and explained everything so I understood what the problem was. I highly recommend him.

Review 106 (2023-03-24 - Rating: 5)
My technician Enrique, showed up on time and was able to resolve my issue quickly. Thank you Monkey Wrench Plumbing.

Review 107 (2020-05-12 - Rating: 5)
Excellent and competent. Really helped us. Was on time and very professional. Greatly appreciated his help at this challenging time. Thank you. Germaine and Keith.

Review 108 (2024-09-26 - Rating: 5)
Jose Zaragoza is AMAZING!

Review 109 (2023-03-11 - Rating: 5)
Josh was very professional, like to him for being n very knowledgeable. Thank you Josh, see you soon.

Review 110 (2023-03-27 - Rating: 5)
Heating and air. Sean was very helpful and took care of the problem. He was on time and easy to work with.

Review 111 (2023-05-16 - Rating: 5)
David was efficient, effective, professional, personable and addressed all my questions and concerns.

Review 112 (2023-05-18 - Rating: 5)
Rick was Very polite and knowledgeable. Did a great job!

Review 113 (2020-11-16 - Rating: 5)
Rick came out and told me the exact problem.Gave me the option of buying the broken piece myself and then he can come back to install it.

Review 114 (2023-03-23 - Rating: 5)
John V and Jeremy G are the very best and we want them doing our heating and air Thank you

Review 115 (2020-09-03 - Rating: 5)
Josh was very professional, knowledgeable and personable. I would recommend Monkey Wrench Plummer.

Review 116 (2022-12-27 - Rating: 5)
The business was professional and timely and our technician Enrique was friendly and knowledgeable.

Review 117 (2021-12-23 - Rating: 5)
Very polite and friendly service. Great job! And our questions were answered and explained. Great customer service!

Review 118 (2024-10-16 - Rating: 5)
Great, friendly service.

Review 119 (2022-12-14 - Rating: 5)
Great company and Josh was the BEST!!! Great communication, fair, honest and a pro!

Review 120 (2021-01-11 - Rating: 5)
All around great and honest company. excellent scheduling and dispatching team. always ontime. issues always addressed.

Review 121 (2024-05-31 - Rating: 5)
The technician by the name of Rick was very professional

Review 122 (2022-08-25 - Rating: 5)
Enrique is a consummate professional— great customer service skills and very knowledgeable!

Review 123 (2022-11-15 - Rating: 5)
Josh was fantastic! Very knowledgeable and explained everything to us thank you

Review 124 (2023-05-16 - Rating: 5)
He came in and checked out my leak and gave me estimates on what I was asking for.

Review 125 (2023-09-21 - Rating: 5)
Technician knowledgeable and good communicator. They are fair and care about doing a competent job. Can trust them in your home and property. Josh Perez is particularly a star!

Review 126 (2021-11-17 - Rating: 5)
Ruben was knowledgeable and incredibly helpful in providing an estimate on work to be done

Review 127 (2020-02-10 - Rating: 5)
Melvin is fantastic! Friendly, knowledgeable, thorough, and good at explaining plumbing issues.

Review 128 (2024-03-14 - Rating: 5)
Very professional and courteous, diagnosed the problem and offered solutions.

Review 129 (2023-06-19 - Rating: 5)
Sean was thorough and explain the problems he discovered clearly.

Review 130 (2023-03-29 - Rating: 5)
Monkey Wrench’s plumber Josh Perez did his usual excellent job servicing my tankless water heaters. I ask for him every time. So professional and knowledgeable, and a pleasure to deal with. I have always found Monkey Wrench to be a reliable and trustworthy company with first rate plumbers. Kudos to a well run company that hires great employees, courteous, helpful and attentive to details. In a world where one is often not sure what you’ll get, Monkey Wrench puts that concern to rest and gets it right and on time.

Review 131 (2023-09-22 - Rating: 5)
Amazing work and very transparent about the repairs, and what were my options moving forward. I would definitely suggest working with this plumber.

Review 132 (2023-01-23 - Rating: 5)
Ruben is great to work with. Knowledgeable and thorough!

Review 133 (2023-07-28 - Rating: 5)
Rick and Mario were friendly, professional and prompt. They even braved rodents to get the job done! Monkey Wrench is my new plumbing solution! The ladies in the office were polite and efficient as well.

Review 134 (2020-01-30 - Rating: 5)
I was able to talk with the technician throughout the service and the options explained in detail. Will use them again.

Review 135 (2023-03-27 - Rating: 5)
Luis was so professional and informative on my tankless water heater routine maintenance and I requested his help on other appliances that possibly would need repairs .He was gracious and again informative on repairs that would need repair and possibly May need repairs but other requests I made not necessarily ( not urgent) need repair at this time. He only made suggestions.He was wonderful and he gave me a great impression not only of him but of Monkey Wrench !

Review 136 (2023-06-16 - Rating: 5)
My husband and I were very pleased with Enqrique;s help today. In addition to the main reason for the appointment, tankless maintenance, we asked him to fix a couple other things. He explained everything as he went along and answered all of our questions. Weve had Enrique here for previous appointments. Thank you again.

Review 137 (2023-04-25 - Rating: 5)
Manny did a great job. He quickly found the leak in my stove and replaced the defective part with no issues. He was in and out in 30 minutes. Very friendly, trustworthy, and I would highly recommend!

Review 138 (2020-11-25 - Rating: 5)
Monkey Wrench is great! Very knowledgeable and did great work!

Review 139 (2022-09-09 - Rating: 5)
Rick was very knowledgeable and professional. Thank you.

Review 140 (2022-12-28 - Rating: 5)
Jesus did a great job fixing our pipe issue!

Review 141 (2021-11-02 - Rating: 5)
Routine maintenance of water heaters, A/C, and heating units. Thorough and clear explanation of process.

Review 142 (2022-10-15 - Rating: 5)
Excellent work from these people. And theyre available for an emergency.

Review 143 (2023-08-24 - Rating: 5)
They are professional and friendly.They do know how to fix it.Quick and easy.

Review 144 (2023-06-30 - Rating: 5)
Josh is an outstanding technician. I appreciate how thorough he is, Im always confident the work will be done right. If you need servicing on your tankless water heater he is the guy.

Review 145 (2023-05-18 - Rating: 5)
AC AND HEATING SYSTEMSean was our tech. Very knowledgeable and excellent communicator. We will ask for him when we upgrade our system.

Review 146 (2022-03-08 - Rating: 5)
Super helpful and great costumer service! Octavio was amazing!!

Review 147 (2023-07-27 - Rating: 5)
Easy to work with; nice guy; work focus excellent

Review 148 (2023-02-21 - Rating: 5)
Ruben explained what he was doing in terms that I could understand and showed me pictures of the problem. He kept me informed thru out the the entire time he was here. Every thing was cleaned up after the work was done.

Review 149 (2023-06-16 - Rating: 5)
Technician Enrique super honest and professional supporter.

Review 150 (2022-08-05 - Rating: 5)
Ruben was incredible. If its top-notch service youre looking for, whether its maintenance or repair. Monkey Wrench is the best. Ruben could not have been more professional, patient and proficient with my tankless water heater, Five stars!

Review 151 (2023-06-15 - Rating: 5)
Very professional and knowledgeable. Thank you Luis

Review 152 (2023-02-21 - Rating: 5)
Professional, on-time, reasonable prices, honest, courteous, skillful - what else can I say. I like these guys.

Review 153 (2022-12-22 - Rating: 5)
We have a very old furnace that got very cranky this winter, and Ken Franklin was an absolute rockstar and his persistence in getting it fixed! It was a long process, but we are very grateful to Ken, and to Monkey Wrench for sticking with us and getting it done!

Review 154 (2022-07-14 - Rating: 5)
I had an excellent experience with Ruben and his team. They communicated with me well, were right on time, and we’re super friendly!

Review 155 (2023-02-16 - Rating: 5)
I had to have an old tankless water heater replaced. They communicated to me in a timely matter a did a very clean job.

Review 156 (2022-01-13 - Rating: 5)
Johnatin is the kind of guy everyone would like to have out there representing their business - highly capable, professional and responsive. impressed. Monkey Wrench is lucky to have him on their team.

Review 157 (2022-12-15 - Rating: 5)
Enrique was terrific and explained the problem thouroughly!

Review 158 (2022-07-27 - Rating: 5)
Josh Perez and his crew excellent.

Review 159 (2022-04-14 - Rating: 5)
I would recommend Monkey Wrench Plumbing for any water heater issues. Josh, the service technician was polite, friendly and knowledgeable.

Review 160 (2020-04-30 - Rating: 5)
Josh and Isidro are true professionals. We needed hot water because my tankless water heater kept breaking down. Josh came out, assessed the situation, and gave me many options as to how I could fix the problem. I completely switched out my system with a brand new one. During the time they worked, they were very patient with my curious 5 year old son and answered all his questions. I was given a run down of how everything was set up and how everything works. These guys are not only friendly, but extremely knowledgeable and thorough. I’m completely satisfied with the quality of their work and I HIGHLY RECOMMEND this company. I WISH I USED MONKEY WRENCH PLUMBING A LONG TIME AGO!

Review 161 (2022-06-03 - Rating: 5)
Josh is the best very professional, knowledgeable, honest. We will recommend Josh at Monkey Wrench to anyone.

Review 162 (2020-05-26 - Rating: 5)
These guys are great - all of them. We had Ruben first, a year ago he replaced our tankless water heater and some other stuff and did a great job. We were most satisfied. Today we had Max for our one year service appointment and he was great, really knowledgeable, very helpful and just really enjoyable. Then we had a Joshua for our other tankless water heater. Today we had Rick Aguirre for installation of a soft water system. It was a big job and he did a great job. He went over and above. Some lines had a way to go and he trenches them. He was personable, professional and he obviously knew what he was doing.

Review 163 (2020-06-07 - Rating: 5)
Tech Josh came out to replace my water heater and was fast and efficient. He explained everything he did and happily answered my questions.

Review 164 (2021-02-05 - Rating: 5)
Monkey Wrench was listed as a service provider certified for Noritz tankkess water heaters. They waived their $89 diagnostic fee as we are a customer the Noritz brand. We were able to schedule diagnostic service to assess why there was no pressure or hot water, for the following morning specific to opening of restaurant hours. Received text communication with details of Technician Rick prior to arrival. Received call from Technician upon arrival. Technician was on time for service. Techican wore mask and gloves. Technician provided detailed proposal with pictures, videos and multiple quote options from basic to premium. Technician completed approved service in respectable time prior to opening of restaurant. Technician provided paid invoice immediately following service. Technician was friendly and knowledgeable. Recommend both Technician Rick and Moneky Wrench Plumbing.

Review 165 (2021-02-12 - Rating: 5)
Technician was friendly and polite. Explained what he was doing and did a good job.

Review 166 (2020-10-14 - Rating: 5)
The service technician Josh arrived on time and resolved the problem in minutes. I highly Recommend Monkey Wrench Plumbing.Thanks!