Rob Rozz Well & Pump Service
Located in Sandy hook, Connecticut
Address: 156 Walnut Tree Hill Rd, Sandy Hook, CT 06482, United States
Phone: +1 203-304-8281
Rating: 4.9
Services
- On-site services
- Online estimates
- NFC mobile payments
- Credit cards
Categories
- Plumber
- Water softening equipment supplier
- Well drilling contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
Rob and his team has provided service to us for the past three years. He is honest, reliable, quick responsive and knowledgeable. Chris helped us on the recent visit he was very professionaland diagnosed the issue quickly. He gave us tips to handle not having water on Christmas eve. He replaced our pump. I highly recommend his service!! -
Review 2 (2024-07-16 - Rating: 5)
Rob Rozz Well & Pump - outstanding, professional service each and every time we have used them. Two emergencies in the past two months - a well pump that completely burned out and a 75 gallon water heater that gave out at 10:16 pm on Thursday night and started flooding the surrounding area. Rob was at the phone with me within two minutes of me calling the emergency number. Water to the heater was shut down and a new 230 pound water heater was purchased, installed and up and running by the team - Chris and Kyle the next day! -
Review 3 (2024-12-30 - Rating: 5)
Rob Roz responded very quickly to me on a Sunday when my water was out. Tom and Robās son Nick acted quickly, replaced my well pump, and had my water restored in just a few hours. Well done! -
Review 4 (2024-12-30 - Rating: 5)
Update: used Robs team again this week for a furnace issue. Came quickly, repaired the problem. Very kind and informative. Thanks for getting us hot water again!Rob and his team were prompt in responding to my inquiry for service. He was very professional and explained everything. Feel price was good. Thanks for fixing our well pump! š¦ -
Review 5 (2024-07-12 - Rating: 5)
Robb and his team were very professional and completed the installation of heat pump/ hybrid water heater nicely and neatly and replaced our fuel oil fired water heater to Rheem ProTerra water heater.After the changeover, they removed all the debris and left the place clean and tidy.Their charges were also reasonable.I recommend them highly.I should also mention great job by Mike of New England Electrical Contracting inc.for doing the necessary electrical work and labelling the circuit breakers on the panel and at the unit -
Review 6 (2024-12-21 - Rating: 5)
I had a pressure switch fail in my tank on a Saturday morning, which meant no water. Within a half hour these guys were at my house, and fixed the problem within an hour or two. Saved my day, and they were super nice, professional, and easy to work with. No complaints at all, highly recommend! -
Review 7 (2024-09-16 - Rating: 5)
Excellent experience!!The guys were on time.Explained everything to me (I had a lot of questions)I have already shared your contact info with friends in New Milford.Thank you,Scott -
Review 8 (2024-11-23 - Rating: 5)
Rob came through so quickly once he found out we were without water. So reliable and knowledgeable! Got us back up and running so fastā¦.while having to do it all outside in the rain. Thank you Rob! Really appreciate you and your team. Would highly recommend. -
Review 9 (2024-07-03 - Rating: 5)
I can recommend Rob Rozz plumbing with 100% confidence. Ever since we moved into our house we had trouble with the consistency of our hot water. Without getting too technical, I thought we were going to have to have to spend $5k+ to remedy the issue. I discussed the specific conditions we had experienced with Rob and he was able to diagnose the root cause of the problem and test to confirm the issue. The end result was a much less expensive repair. The best part was that Rob had all of the parts with him and was able to repair the issue in no time. We now have consistent hot water and we did not have to break the bank. This shows a level of expertise and integrity that impressed me. Thank you Rob for all of the help. Donāt hesitate to call them to help you too. -
Review 10 (2024-12-02 - Rating: 5)
How refreshing it is to call a professional, have them call you back, show up on time, identify the work to be done, and do the work in an efficient manner and at a reasonable fee. Iām still impressed with how easy it was to work with Rob and team. I look forward to doing more! -
Review 11 (2024-12-09 - Rating: 5)
Rob was great called the emergency number Thursday evening, hot water heater tank was leaking, called back within 20 minutes discussed what was happening and sent him pictures. We determined the tank was leaking and would need to be replaced, they came out the next day and replaced it. -
Review 12 (2024-11-11 - Rating: 5)
Rob came within 30 minutes after my early morning emergency call for no running water. He quickly assessed and fixed the situation, and for a very reasonable price. Highly recommend. -
Review 13 (2024-12-18 - Rating: 5)
Kyle and Chris got right to work on the issue I had with the tub diverter and responded quickly and efficiently to another issue I had with my well filter that I brought up after they got here. I am very happy with the work and the prompt service. -
Review 14 (2024-12-02 - Rating: 5)
Rob sent his guys out immediately when my hot water heater died. They did a fantastic job and cleaned up after themselves. Extremely pleased! -
Review 15 (2024-07-17 - Rating: 5)
Rob Rozz and his team replaced our water pump after it was struck by lightning. They showed up quickly to assess the damage and replaced the well pump within 3 hours. Rob and his team worked efficiently and thoroughly when completing the job. I would highly recommend Rob Rozz for any plumbing job you need!! -
Review 16 (2024-12-09 - Rating: 5)
On time and thorough. Very professional and reasonable prices. They answered all of my questions with patience. I plan to use them when I need a new pump. -
Review 17 (2025-01-07 - Rating: 5)
Rob and his team are always responsive, reliable and knowledgeable about water issues... wouldnt use anyone else! -
Review 18 (2024-08-12 - Rating: 5)
Very satisfied with our experience, Chris and Kyle came out and worked diligently and quickly to fix a leak we had noticed the night before. They were extremely knowledgeable and we will definitely be using them again in the future. Thank you guys! -
Review 19 (2024-06-11 - Rating: 5)
I had a backed up sink and Rob Ross plumbing sent two of the most pleasant and knowledgeable men. They were right on time and completed the job quickly and professionally and cleaned up after themselves. Thank you so much for your knowledgeable team and and I am truly grateful that there are businesses that still conduct themselves this way. I would highly recommend them to anyone. Great service. -
Review 20 (2024-11-14 - Rating: 5)
Robb worked tirelessly replacing my pump it was a very difficult job due to the depth of my well. I would highly recommend him. -
Review 21 (2024-10-23 - Rating: 5)
Rob Rozz is my go to for my home as well as my rental property. If there is an emergency they are always there, they take a lot of pride in their work, and always deliver. They get rid of the stress and anxiety when it comes to water issues. You get a call that your tenant has no water, and I know Rob and his team will take care of it -
Review 22 (2023-01-13 - Rating: 5)
We had an emergency plumbing situation: water tank was leaking. Called Rob and he was over in less than an hour to assess the situation and control the leak. First thing the next morning, Kyle and Chris arrived to replace the tank. Professional, courteous, and knowledgeable! -
Review 23 (2024-07-21 - Rating: 5)
Best experience ever. Very professional, and extremely responsive. They replaced our faulty well pump in three hours on Saturday. They responded to my call in 20 minutes, fantastic. -
Review 24 (2024-09-27 - Rating: 5)
Super fast response time for an emergency call related to my well. Problem was diagnosed quickly and effectively and repaired just as quickly. -
Review 25 (2023-04-25 - Rating: 5)
Amazing response! I called in a Sunday night, left a message, and heard back from them within 30 minutes. They showed up at my home first thing Monday and fixed the leak within minutes. Iāve already recommended them to several folks. Great work! Thank you! -
Review 26 (2024-03-29 - Rating: 5)
Rob always responds same day to your requests and most times can schedule for next day service. Always prompt, friendly, reliable, and he knows his stuff! You can ask him questions and he is happy to explain, even for someone like me who know little. He services our well pump, water filtration system, as well as our water heater. -
Review 27 (2024-05-08 - Rating: 5)
Rob and his team are great. Reliable, trustworthy and honest. They explain the problem, theyāre quick to repair and show up. Theyāve been to my house more than once on a weekend or holiday and always with a positive attitude and often with some laughs. Highly recommend! -
Review 28 (2024-01-17 - Rating: 5)
The Rob Rozz team is always so incredibly helpful and kind. Weve had two jobs for them in the past year. During both jobs Rob, Kyle, and the rest of the team have always been so great from start to finish. They spent so much time with us during one project where we had a leak, searching diligently to find and address the problem. Recently, once we moved back into our home, we needed appliance installation and they were able to come to our home within 48 hours to make sure we could use our kitchen. When they come to your home they feel like old friends, always working and chatting with you, asking how your family is and truly getting to know their customers. We wouldnt use any other plumbing company moving forward. You will always get top knotch service and kind people you can trust when you go with Rob Rozz. Thank you, team! -
Review 29 (2024-10-23 - Rating: 5)
Weāve needed a lot of work on our house. Rob is always responds promptly and is very accommodating. Excellent service! -
Review 30 (2023-12-18 - Rating: 5)
Communication has been a standout feature; Rob is always reachable and responsive, making the entire process smooth and hassle-free. Every estimate given has been impressively accurate, reflecting Robās expertise and honesty in the business.The efficiency with which jobs are completed is noteworthyāwork is done quickly and within the agreed-upon timeframe. Robās willingness to provide timely feedback and readiness to assist at a momentās notice has been invaluable.Itās a pleasure to work with a professional who clearly stands out as the best in town. Robās reliability and quality of service have cemented my decision to consider Rob Rozz for all future projects. -
Review 31 (2024-11-26 - Rating: 5)
Iāve worked with Rob in the past & heās a great guy. Heās built a great company and is knowledgeable, friendly, honest & responsive. Worked with Chris on the recent visit⦠he was very polite and diagnosed the issue quickly. Since this issue involved a substantial leak & clean up, he contacted a restoration company for me & coordinated their visit. This was so much appreciated & a huge relief since it was my first experience with this type of emergency. I highly recommend his services⦠you will not be disappointed! -
Review 32 (2024-11-27 - Rating: 5)
Company was very responsive. Chris was very friendly and didnāt shy away from what turned out to be a challenging job. Thank you! -
Review 33 (2024-06-19 - Rating: 5)
We had Robās Company come to handle various items that needed repair. The two gents who did the work were knowledgeable, personable and worked fast. The workers were Kyle and Chris, and we will request them the next time we need help. -
Review 34 (2024-12-22 - Rating: 5)
I have been using Rob Rozz as my plumber for many years now. Would highly recommend. -
Review 35 (2024-01-27 - Rating: 5)
Absolutely amazing emergency care. I had a sudden plumbing issue and they sent somebody out within 30 minutes. Phone call within five minutes. I have had Rob to my house three times, and every time Iāve been treated with respect, immediate attention, and upmost professional, knowledgeable care. -
Review 36 (2024-09-27 - Rating: 5)
5 stars says it all. Perfect job done quite fast. Rob put in a new well expansion tank, water softener,UV light, uranium filter and whole house filter. Now I have a system that gives me complete peace of mind that our water is clean and pure. Thank you! -
Review 37 (2024-05-03 - Rating: 5)
Rob Rozz answered the phone for an after-hours emergency call, and helped solve my immediate need remotely. They then came and repaired and replaced my well tank, water filter and all of the old piping. The team did a great job. -
Review 38 (2024-06-13 - Rating: 5)
Amazing service. Fast response times, but more importantly keeps you informed if they will be late for any reason. The job is done right the first time. Love these guys! -
Review 39 (2023-08-15 - Rating: 5)
Our well system developed a bad and intermittent sulfur smell, which was difficult to isolate and diagnose - Rob responded to a service request quickly (on a Sunday), and was out to us within a few days.He arrived early, was very engaged, made some good suggestions, ran some tests, and ultimately determined that sanitizing our well was the best course of action.Less than a week later, now that the well water has cycled through, and our issue appears to have cleared up!Very happy with the service provided, and would recommend Rob for any plumbing needs. -
Review 40 (2024-01-21 - Rating: 5)
I called the emergency number for Rob Rozz plumbing after our water abruptly stopped flowing. I was quickly called back by Chris who was able to give me some suggestions over the phone in case we had a pipe freeze or a leak somewhere. He let us know that there was actually a water main issue down the road from us, which was not indicated on Aquarionās website or customer service line. He assured us the water would come back and it did. Because of his professionalism, responsiveness and kindness I am definitely going to be recommending and using this company for future projects. Thank you! -
Review 41 (2023-11-16 - Rating: 5)
Rob and his coworker did a great job replacing my storage tank and related parts to our well. High quality, reliable, and quick. Weve needed Robs services a few times over the years and he never disappoints. -
Review 42 (2024-09-06 - Rating: 5)
Timely and friendly service. We always appreciate Rob and his team helping us! -
Review 43 (2024-08-22 - Rating: 5)
Very pleased. Well pump failed on a Saturday ( of course). Kyle was dispatched inside of an hour. Impressive. Diagnosed the well pump. Rob responded promptly with a price and install commitment. Installed the new pump 2 days later.Highly recommend. -
Review 44 (2024-01-16 - Rating: 5)
We have been using Rob Rozz Well and Pump Service for many years. They have helped us with new bathrooms, well issues, kitchen and bath issues.They are professional, knowledgeable, and very responsive. We would highly recommend them. Rob and his team are top-notch! -
Review 45 (2024-11-06 - Rating: 5)
Super fast response, same day service. I am very happy I called Robb Rozz. -
Review 46 (2024-01-22 - Rating: 5)
I recently had the pleasure of working with Robb to replace my broken water heater, and I couldnt be more satisfied. The response time was incredibly fast, the service was excellent, and the workers were both friendly and professional. Highly recommend their services! -
Review 47 (2023-12-08 - Rating: 5)
Rob Rozz plumbing came out to my mobile home on 12-6-23 and within about 1hr fixed the leaking vent pipe within the ceiling of my laundry room at what i would consider a very reasonable cost and should also be noted that arrived in les then 24hrs from when i called the previous day. His secretary Ms Jane was very helpful with suggestions such as taking photos of the opened ceiling prior to there plumber Kyle coming to make the necessary repairs so that he would make sure to have the necessary equipment for the job. The above is why I would highly recommend Rob Rozz Plumbing for any of your plumbing repairs or new installations. -
Review 48 (2025-01-01 - Rating: 5)
Responded in a timely manner on Christmas Eve. Fixed a broken pipe for a reasonable price. -
Review 49 (2024-12-09 - Rating: 5)
Rob is always prompt when returning phone calls. His team members, Kyle and Chris, are polite and knowledgeable. What more can you ask for in a company!Highly recommend... -
Review 50 (2024-11-22 - Rating: 5)
Always great service, knowledgeable, and always willing to explain things to you as theyāre doing the job. -
Review 51 (2024-11-04 - Rating: 5)
Rob is fantastic. Honest and reliable.Glad we found him. -
Review 52 (2024-03-12 - Rating: 5)
Top notch service! Fair and honest pricing, have used them for a variety of things, inlcuding and emergency weekend call for a burst pipe, responded and at my home within 30 minutes. Friendly and respectful staff. Cant say enough good things about these guys! -
Review 53 (2024-06-24 - Rating: 5)
We have used Rob Rozz a couple of times and find them to be prompt, professional, capable, and reasonable in cost. Wouldnāt hesitate to use them again! -
Review 54 (2023-08-10 - Rating: 5)
We received a return call the same day and service the following day. Highly competent and professional company. We especially appreciated a phone call from Kyle to let us know he had finished his previous job and was on his way. Weve used Rozz plumbing in the past and have always been extremely satisfied. -
Review 55 (2024-02-20 - Rating: 5)
Had a relatively minor problem but a nearly.impossible schedule. Left a message explaining both and got a callback from Jane at Rob Rozz Plmg within a couple hours, followed by a knock on the door from Kyle in a half hour. Problem solved, quickly and professionally! Great experience, nice, reliable people.Thank you! -
Review 56 (2024-02-08 - Rating: 5)
I have lived in Newtown for 7 years, satisfied by the service from Rob and his crew since day one (yes, my water tank failed on the first day when moved in). My kitchen drain clogged this time and Rob showed up the same day and get problem solved right away. Will recommend them to everybody! -
Review 57 (2023-11-10 - Rating: 5)
How refreshing to call a business on a weekend and get a call back at the same weekend. Prompt, courteous, and professional service from the office staff and the plumber, who took care of our repairs. Pricing was reasonable too. Special thanks to Kyle for a great job. -
Review 58 (2024-04-10 - Rating: 5)
Could not have asked for better service!!!! Kyle came very shortly after I called with an issue on a Sunday morning. He was able to fix the problem quickly and completely! Kyle was incredibly kind and professional! -
Review 59 (2021-01-26 - Rating: 5)
Rob and his team replaced an old, leaking wastewater line in my basement. It was a difficult configuration with a lot of fittings in a tight space. But they managed it cleanly and professionally. Very happy! -
Review 60 (2024-02-27 - Rating: 5)
I appreciate the responsiveness and professionalism of Rob. His work is quick, clean and fairly priced. I will use him again for future needs.Update Feb 2024:Since my original review, Ive now used them for four jobs total including two emergencies. They are one of the few contractors that I can count on to call back ASAP and complete good, clean work the first time. Id give them a sixth star if I could, and Im not someone who gives out 5 star reviews often. -
Review 61 (2024-12-02 - Rating: 5)
Best plumber in town! Always quick to reply and does quality work. -
Review 62 (2023-11-22 - Rating: 5)
Rob really came through for us right before this Thanksgiving. Our well pump failed and he responded quickly, professionally and got our water back in service right before the holiday! Highly recommend. Thank you! -
Review 63 (2023-11-30 - Rating: 5)
Called Rob at around 8:00 p.m. got back to me within 5 minutes. Scheduled to come see me the next morning and took care of the problem ASAP. Rob is responsive, kind and very knowledgeable. His worker that was with him was efficient and very pleasant. -
Review 64 (2023-07-10 - Rating: 5)
The Rob Rozz team does an amazing job! Tyler and Kyle are fantastic and Ive had them update several faucets.Theyre professional and kind, extremely knowledgable, fast, and transparent. They are only the plumbing service that Ill use. Looking forward to having them back for a few more updates. -
Review 65 (2024-01-18 - Rating: 5)
Our well pump died on one of the coldest nights of the year. Next day Rob came and replaced the pump and everythingās back in order. Awesome responsiveness and professionalism. Highly recommended. -
Review 66 (2024-04-12 - Rating: 5)
Robb Rozz and his employees are always pleasant to deal with. They respond quickly and fix the issues. Great to have in my back pocket for plumbing problems!! -
Review 67 (2024-12-19 - Rating: 5)
Extremely happy with my first experience with Robs service. -
Review 68 (2022-06-12 - Rating: 5)
Rob Rozz has done several jobs for me and every time they were done extremely well. He and Kyle are professional and courteous. The price is in line with the work and they are always on time. They also handled an emergency for me which was done quickly and with quality. I would highly recommend Rob Rozz plumbing for all you plumbing needs. You wonāt be disappointed! -
Review 69 (2022-04-26 - Rating: 5)
Rob Rozz and his team are the only plumbers I call. They have helped me numerous times, from replacing a water heater, replacing faucets, fixing a running well, servicing the plumbing in my furnace, as well as addressing emergencies. This time I had a bit of an emergency and Kyle came by immediately to fix. Great communication. Professional. Great workmanship. They are always happy to help and take the time to give advice. I very highly recommend. -
Review 70 (2023-08-24 - Rating: 5)
Great company! We had no water because our pump died. They came out the same day and was able to fix our water the very next day. Quality work at a good price. I highly recommend! -
Review 71 (2023-07-13 - Rating: 5)
Chris from Rob Rozzās team did a great job replacing a float switch for our septic pump. He called within a half hour and came out right away to fix the problem. This was a late afternoon weekend issue and they came just as fast as during the week. Very professional and great job. -
Review 72 (2024-05-10 - Rating: 5)
I am a bit new to Newtown and to well water. Most recently our water just stopped working late in the evening, with no expectation of it being dried up. I called around Rob late on a Sunday and he was over within the hour. It turned out to be a quick part replacement, but much appreciated to go back to bed with running water. Rob also patiently answered all of my well ownership and maintained questions (some I probably had already asked and had answered by him when he conducted routine work on it back in the spring). Robb Rozz is definitely my go to with all things plumbing in my home from here on out. -
Review 73 (2023-07-26 - Rating: 5)
Rob replaced my well pump and pressure tank. He did a great job at a fair price. Rob was very responsive and came out as soon as I called. Thank You! -
Review 74 (2024-01-08 - Rating: 5)
Rob Rozz - the best. Very responsive, caring and thorough. Kyle & Chris come through every time. Thx guys. Highly recommend for all your plumbing needs. -
Review 75 (2024-05-09 - Rating: 4)
Rob Rozz has consistently done an excellent job on any work we had them do. They were able to resolve issues that other contractors could not -
Review 76 (2022-10-13 - Rating: 5)
I called Rob at 11 am in the morning and he texted me telling me that he would send Kyle to my home. Kyle arrived by 3 pm and completed the job. He told me that he knew our home and he was very prompt and always very courteous and friendly. I have lived in Sandy Hook for 24 years and have known Rob at least 18 of those years. He always does what he says he will and he and his staff are courteous, professional gentlemen.He is honest and always tells you your options. Thanks to Rob and his team for the prompt and efficient job today. -
Review 77 (2024-01-23 - Rating: 5)
Rob Rozz has worked on our water system for years. Hes totally reliable and has a very skilled staff. Im happy to give him my strongest recommendation. -
Review 78 (2024-05-14 - Rating: 5)
Rob: You respond to calls quickly and resolve my issues . Also , We have a friendship tie with the Watts family and think highly of Kyle.John chion -
Review 79 (2023-08-13 - Rating: 5)
Late Sunday morning we realized that we had no water. I called Rob Rozz for emergency service and he called back minutes later. He arrived in 15 minutes and diagnosed our trouble to a burned out pump. His crew replaced the pump and wiring and by midafternoon on Sunday we had water back! I highly recommend Rob Rozz Well and Pump Service. They are professional and responsive to a customers needs. -
Review 80 (2022-06-29 - Rating: 5)
Rob Rozz and crew are always professional and friendly. Had an issue with my tub faucet. Not an emergency so waiting for parts was no big deal. Rob and Kyle were on point with communication every step of the way. When the parts came in they came right away and installed them. Kyle explained everything done in detail and left me with a fully functional tub and shower. Rob Rozz will continue to be my first call for my plumbing issues for many years to come. -
Review 81 (2023-10-03 - Rating: 5)
Rob is responsive, on time, does quality work at a reasonable cost. If youāre looking for a reliable plumber, do not hesitate to call Rob Rozz Plumbing. You will be glad you did. -
Review 82 (2022-10-28 - Rating: 5)
Kyle and Chris did a great job in quickly identifying the issues with the toilet and shower. They were prompt, professional and efficient. The communication provided from start to finish was fantastic. I would highly recommend Rob Rozz for any plumbing job, big or small. Thank you for an awesome experience! -
Review 83 (2023-09-18 - Rating: 5)
Called on Saturday and had the guys here this early Monday morning...they were so nice and professional! I needed a drain to my main line cleared and shut off valve replaced... They did everything needed with such great attitudes! Honestly you can tell they love what they do! Price was very fair Thank you!!! -
Review 84 (2022-10-04 - Rating: 5)
Rob Rozz is phenomenal. He always responds quickly to messages, is prompt with service, and takes time to explain and answer questions. I would recommend him and his employees to anyone without hesitation. From large jobs like wells to small jobs like leaky toilets, he does it all and does it professionally. Iām happy I found him! -
Review 85 (2020-12-10 - Rating: 5)
On 12/1/20 after requesting recommendations for plumbers and reading reviews, I settled on Rob Rozz plumbing from Sandy Hook, CT. I called and got a legitimate quote over the phone and confirmed an appt. for the next day. Though they were a few hours late, the did phone and arrived within the time they said they would. Kyle and Chris were both honest, friendly and most of all professional. They stayed longer to make sure the toilet was replaced properly with no signs of leakage and charged exactly what was quoted + a few materials... Two days later, I awoke to a leak from the toilet in an upstairs bathroom. I called them again, and this time they came out within an hour and also fixed the unit to my satisfaction. The price was reasonable again. I will not hesitate to call them again if the need arises. I highly recommend them. -
Review 86 (2024-02-15 - Rating: 5)
Rob and team are always a pleasure to work with. Appointments are scheduled timely and Kyle thoroughly explains the issue and a solution. -
Review 87 (2022-09-06 - Rating: 5)
After trying several plumbers over the years, we found Rob Rozz plumbing. They are responsive and always call back same day. We feel Rob Rozz does their work with quality and integrity. We have had Kyle do work for us a couple of times now and he is efficient, knowledgeable, and personable. Rob Rozz plumbing has gained our trust and our repeat business. -
Review 88 (2024-02-27 - Rating: 5)
Repeat customers of Rob & his team and will continue to be. Professional, timely and always a smile on their faces. Great team, lucky to have in town! -
Review 89 (2020-11-30 - Rating: 5)
Can always count on Rob and his team for fast, professional, reliable service at a good price. Have used Rob Rozz several times for a variety of projects from plumbing/installing a new kitchen sink to a water shirt-off for our ice maker to fixing a whistling shower faucet. Rob is always fast to respond, quick to come out and deliver a quality job at a good price. Would highly recommend him for any plumbing needs. -
Review 90 (2023-12-28 - Rating: 5)
Hi Rob! Thanks so much for dealing with our flooding and boiler stuff. You and your crew handled everything promptly and efficiently. You have our recommendation for anyone that I can talk to about our experience! -
Review 91 (2022-09-12 - Rating: 5)
With an extremely short timeline, local hero Rob and his team did some amazing work for my sister with a well tank, filtration system, ultraviolet scrubber, whole home softener, and well cap replacement and extension. He coordinated everything and kept me up to date throughout the process. House became habitable that day! And just yesterday (Sunday) an emergency call to my own home for a leaking water heater- piece of mind given and his team today did the right repair that saved me thousands!And he donated his time and trucks to the Newtown Labor day parade- a real gem of a guy. -
Review 92 (2022-10-28 - Rating: 5)
Robb is the best, no question. He is extremely friendly and efficent and makes sure to respond quickly. He has helped us several times with our water pump at our new house (replaced an old rotting tank and installed a UV filter). I would highly recommend his team to anyone who needs anything well or pump related. -
Review 93 (2022-08-16 - Rating: 5)
Just moving to Ct and our real estate agent said Rob was the guy to contact for any plumbing service and she is right. He is super busy but always returns all contacts does the job answers all of my hundreds of questions is friendly and professional. We installed a pump and water softener for our barn replaced a water softener for the main home and im happy with all service. Thank you Rob for making everything easy. -
Review 94 (2024-03-07 - Rating: 5)
Our home well was seemingly running dry, we called and left a message after hours. Rob called back immediately, and then came the next day with a plan to solve the problem. -
Review 95 (2020-10-23 - Rating: 5)
Rob installed our new generator. He was professional, courteous and extremely responsive. I have used Rob and his team for many years and whether itās for a small or more substantial job, you always get the best quality of service. Thank you. -
Review 96 (2022-03-21 - Rating: 5)
Rob was quick to respond to our emergency. He called me back right away, set a very reasonable timeline for repair, and stuck to it. He and his employees are professional, courteous, and know their trade. I will 100% call Rob again for further work. -
Review 97 (2023-01-12 - Rating: 5)
Rob and his team are skilled professionals, very responsive and I have used them multiple times over the past 4 years and have recommended them to many friends. Pricing is fair and reasonable.They respond so quickly and are usually to my house within an hour of my contact. -
Review 98 (2023-12-01 - Rating: 5)
Excellent service from Robb Rozz. Responded to my evening voicemail that same night and had his guys out to my house the next day who quickly diagnosed and repaired the problem. Highly recommend. -
Review 99 (2022-09-02 - Rating: 5)
Rob Rozz is an outstanding master of the trade! I had a well filtration system put in accompanied with a new well tank. Rob was very professional and expedient. I would recommend his services to anyone in need! Great job! -
Review 100 (2022-05-02 - Rating: 5)
A basement pipe in the furnace area of our house was leaking. We called Rob late on Thursday. He responded within a couple of hours and set up the repair for Friday morning. Kyle and his helper (Robs son) came to fix the problem. It was remedied in a quick and efficient manner. We would highly recommend Rob Rozz Well & Pump Service to anyone. We are so happy to have such a professional, experienced plumber in our neighborhood.Ralph & Elaine Portanova -
Review 101 (2022-02-23 - Rating: 5)
The team at Rob Rozz is top notch. They have resolved a number of issues at my residence and are completely dependable and responsive. Unlike so many other plumbing companies, they always get back to me when I call. When itās an emergence, they have been there for me and my family, even on a Sunday. Their costs are always in line with the services they have performed. -
Review 102 (2022-02-05 - Rating: 5)
Rob responded within 45 min and Kyle was here lickity split!! He did a fabulous job and combined with such excellent service, we will MOST certainly call them again if needed. also, ANY time i see someone ask on social media for recommendations, I wholeheartedly endorse Rob Rozz and his crewā¤ļøšš»šš»šš» -
Review 103 (2023-01-18 - Rating: 5)
Chris and Kyle installed our Saniflo toilet with ease and expertise. Their timeliness was much appreciated -
Review 104 (2020-05-07 - Rating: 5)
We had only been in our new house for 8 days before our first plumbing disaster struck. These guys werent the first company I left a message for but they were the very first to give me a callback.Kyle was at our house within 15 minutes of me hanging up the phone. He was incredibly professional, thorough and quick. Given we had to have him come out on a Sunday afternoon when the rates are higher, we were VERY pleased with the final cost of the work we had to have done. Well definitely be calling these guys again!! -
Review 105 (2022-06-24 - Rating: 5)
I needed my water treatment system tuned up and called Rob Rozz as I used his services before and was quite pleased. Rob is very knowledgeable, Punctual, and fairly pricedā¦and most importantly honest. A very nice business for all of your water and plumbing issues.Highly recommended!!! -
Review 106 (2020-08-24 - Rating: 5)
Rob and his team are great! They came out same day I called and fixed my leaking water tank in less than an hour, they even had the parts I needed on their truck. Couldnt ask for better service, will be using Rob Rozz for now on. -
Review 107 (2024-11-26 - Rating: 5)
Prompt clean efficient and courteous service. I highly recommend!! -
Review 108 (2023-12-18 - Rating: 5)
Rob Rozz always answers my calls quickly and sends out the best guys! Courteous, prompt, competent, kind⦠very happy I found you and have been able to call for help several times! Thank you!!! -
Review 109 (2023-09-29 - Rating: 5)
Rob and his assistant were punctual, professional, took care of the problem and were also very reasonable. I will use them again for sure!! It was a pleasure doing business with them! -
Review 110 (2024-02-29 - Rating: 5)
When you imagine what you would want a plumbing company to be like, imagine no more. Call Rob Rozz. They get the job done quickly at a fair price. Period. -
Review 111 (2021-09-04 - Rating: 5)
After a poor experience with another company the week before, Kyle from Rob Rozz restored my faith in plumbers! Professional, kind, respectful and did a quality job. I feel much better now having my go to plumbing company and will definitely call back for other plumbing jobs around the house. Thank you again! -
Review 112 (2022-10-27 - Rating: 5)
Woke up to no water in my house. Rob and team were over within an hour. They determined the cause, installed a replacement part, and had water back running within 30 mins. Great service! Highly recommend! -
Review 113 (2021-04-27 - Rating: 5)
Rob and his team diagnosed and replaced a failed well pump, and noticed the interior water tank was leaking, as well. They were able to come back a few days later and replace that tank, as well. Rob is very responsive, and always follows up if you leave a message. Iād highly recommend them! -
Review 114 (2022-06-22 - Rating: 5)
Chris and Kyle were amazing, both very knowledgeable on what needed to be done. Super pleasant guys. Weāll definitely be using them again. Rob Rozz is our go to plumbing company!! -
Review 115 (2022-07-11 - Rating: 5)
We had a pinhole leak in our basement and with the water shut off to the whole house to prevent flooding needed immediate help. Out of 10 calls, 4 responses, in a span of about 4 hours, Rozz was the first to adjust his schedule and offer to help.Efficient, neat and quick, I would recommend him any day -
Review 116 (2017-04-13 - Rating: 5)
We had an issue with our well pump. Rob and his crew came out a few hours after our early morning call, and worked diligently to fix the problem. He went above and beyond our expectations by making an extra effort to resolve a problem created by another well company 20+ years ago. Not only did he make our well run perfectly, but he cleaned up a mess left behind by another company. I would highly recommend Rob Rozz Well & Pump Service. -
Review 117 (2021-08-13 - Rating: 5)
Called on a Tuesday for a no hurry dripping shower valve and Rob Rozz plumbing was here on Thursday. They were originally coming in the late morning but called to say they would be a little later and then called 15 minutes prior to arrival for a heads up.Job completed in about 20 minutes at a fair price. Very satisfied. -
Review 118 (2015-10-23 - Rating: 5)
Rob Rozz is simply the best! He always makes time to come asap and he is reasonable , fair and will work with you no matter if the problem is simple or complex. I trust him in my home and cannot recommend him more highly. He is very knowledgeable and very professional. Do not hesitate to give him a call! -
Review 119 (2022-02-17 - Rating: 5)
Kyle came and repaired the frozen bursts in our basement. It was done in a timely, clean manner. I would like to add that we called this company because we started off with another company that told us we had 20-30 bursts and as it turns out we only had 4. Thank you for being honest! We will only use this company going forward for any plumbing issues. -
Review 120 (2021-01-05 - Rating: 5)
We moved into our new home and not even a day later our water pump went. I called Rob and he came out same day to help us. The service was absolutely phenomenal! We are blown away with how smoothly everything went and how exceptional Rob was. Thank you again!! -
Review 121 (2023-02-16 - Rating: 5)
Rob and his guys really helped us out a lot. We had a hot water tank that needed replaced and also a well pump that they replaced. He showed up fast and on time always, fixing the problems quickly. -
Review 122 (2024-01-31 - Rating: 5)
I had no water at all I called Robb Rozz that night and he responded within a 1/2 hour and was here the next day and diagnosed the problem very quickly he came back back the next day with his helper which was also very knowledgeable and professional and I had water within one and a half hours after replacing the well pump I highly recommend Robb Rozz for all your plumbing needs. Jim t. -
Review 123 (2024-06-26 - Rating: 5)
Very responsive, knowledgeable & professional. Scheduling to service is also a quick turnaround. -
Review 124 (2022-03-26 - Rating: 5)
Last night I texted Rob (8:30 on a Friday night) bc we were having what I thought was an issue with our water tank or DAB pump. No water to the house. Rob responded to my text IMMEDIATELY. We couldnāt easily diagnose the issue so Rob FaceTimed me to walk me through every step of diagnostics. Eventually we determined the root cause - we needed a new sediment filter as it was clogged. And at last, water. This whole process took about an hour - again on a Friday night, with no exchange of money. Rob understands customer service like no one else nowadays. Heās earned this and every other 5 star rating you see here. Do not miss the opportunity to work with Rob and his team of professionals. -
Review 125 (2022-11-04 - Rating: 5)
Rob Rozz and his team were amazing. Very professional. They came quickly to help fix a leak and saved the day! Highly recommend Rob Rozz plumbing. -
Review 126 (2021-03-03 - Rating: 5)
Rob and his team are wonderful. Friendly, helpful, knowledgeable and maintain strict COVID safety. Iām new to the area and so happy I found Rob as my āgo toā plumber. I can relax now and not worry if I have a plumbing problem because I know Iāll be in good hands if I need help. -
Review 127 (2023-09-29 - Rating: 5)
Ive utilized Rob Ross plumbing 4 or 5 times this year. Every single time they have been professional and explained everything clearly.Not only great plumbers but also nice people -
Review 128 (2021-04-19 - Rating: 4)
Rob replaced our water filtration system with a better system that addressed ongoing issue with iron. Also reduced our maintenance costs. The team was prompt, professional and very helpful with questions we had. Highly recommend Rob Rozz! -
Review 129 (2021-10-11 - Rating: 5)
The Rozz company sent Kyle, who gave an estimate and called back when he said he would, arrived on Monday as promised and installed, grouted and cleaned up exactly as promised. Fee came in very close to the estimate and he was polite and competent. Absolutely no complaints! -
Review 130 (2022-10-27 - Rating: 5)
Rob was terrific. Spoke with me and offered advise and then came to our house to further investigate the situation. Easy experience and well handled by Rob and his team. -
Review 131 (2023-12-08 - Rating: 5)
When I needed help, Rob came! He offered solutions that were perfect for me. Polite, prompt and knowledgeable. He is my water man. -
Review 132 (2022-05-17 - Rating: 5)
Rob Rozz and Chris did a thorough and complete job when servicing our Well Pump. He was prompt to reply and communicated well throughout the scheduling process. Iād highly recommend this company for your Well & Pump service. -
Review 133 (2023-11-03 - Rating: 5)
Rob is very professional and provides excellent work. He is responsive to calls and arrives in a timely manner. -
Review 134 (2024-09-03 - Rating: 5)
Amazing, prompt, efficient, friendly, and reasonable. What more could you ask for? -
Review 135 (2021-12-08 - Rating: 4)
I have called Rob Roz Plumbing many times. He always contacts me quickly and is available to come to my home within a day. He is very professional and I would highly recommend his service. -
Review 136 (2022-01-11 - Rating: 4)
We had no water at our kitchen sink. By the time Kyle arrived the water was working. We could not find the problem although it was assumed the pipes had frozen and thawed by afternoon. Not sure this is the case because the problem continues. Contractor says pipes are fully insulated. We have had water on and off at the sink for the past several days. No other water issues in the house. -
Review 137 (2023-07-31 - Rating: 5)
My well was struck by lightning. Rozz was there in 30 minutes to inspect. Back at 8:30 the next morning to replace the pump. Old school service that is rare these days. Highly recommend. -
Review 138 (2023-03-14 - Rating: 5)
Have used Rob Rozz plumbing for years for general plumbing, well service and a water softener install. He and is team are extremely professional and always very responsive. -
Review 139 (2023-11-16 - Rating: 5)
Prices are competitive and the service was great. Kyle responded quickly and I will recommend them to anyone who asks. Thank you for being prompt and respectful. -
Review 140 (2022-05-31 - Rating: 5)
The guys showed up on time (actually ahead of time) right before a holiday weekend. We had a new faucet all ready for installation. Everything was seamless. Will definitely call when we need a plumber again. -
Review 141 (2024-03-29 - Rating: 5)
We highly recommend Rob Rozz Well & Pump service. They are knowledgeable and explain things clearly. All the guys are very friendly. -
Review 142 (2023-07-23 - Rating: 5)
Rob is an all around great guy! He returns phone calls, he shows up when he says heās going to, heās very knowledgeable, professional and so patient with elderly clients. Heās the man to call for any and all plumbing issues! -
Review 143 (2022-06-08 - Rating: 5)
Exceptional plumber!!! I called him on a Sunday night and he called me back that night even though it was not an emergency! Thatās rare!He came the next day at a convenient time for me. He and his sidekick fixed my very leaky faucet and made me laugh while they were there!! Theyāre the best! Will always be my plumber! -
Review 144 (2020-12-14 - Rating: 5)
Rob Rozz is awesome! Heās super responsive, friendly and always knows whatās wrong and how to fix it quickly. Since heās left I have amazing water pressure and for the first time since Iāve owned my home, a working hose! Thanks Rob and team! -
Review 145 (2024-04-12 - Rating: 5)
Rob and his team were on time, did what they said in a timely fashion and explained everything in detail. Excellent company! š Thank you -
Review 146 (2023-11-21 - Rating: 5)
Rob and his guys have always been quick to respond and effective at dealing with the various plumbing problems weve contacted them with over the years. -
Review 147 (2023-05-09 - Rating: 5)
Kyle came over promptly and knocked 3 things off the plumber punch list in a short period of time. Very accommodating and capable. Thanks again Rob Rozz! -
Review 148 (2021-01-23 - Rating: 5)
Rob was very responsive to my initial call about a new indirect hot water heater. He evaluated the situation and provided a very fair price. Rob was timely and professional with the installation. -
Review 149 (2023-08-15 - Rating: 5)
Kyle and Chris were prompt, professional, courteous, and thorough. The fee was fair and competitive. I trust them completely to do work in the house. Would have them back any time! -
Review 150 (2022-02-10 - Rating: 5)
Rob is great. Call backs are fast and Rob does his best to get someone out as quickly as possible. His team is extremely professional and trustworthy. I highly recommend Rob and his team. -
Review 151 (2022-03-02 - Rating: 5)
Rob and Chris are amazing! Couldnt have asked for a better group of guys to come fix the mess of problems that were going on at my house, not only did they fix it but they did it with a smile and great attitude. My go to guys if I ever have any issues again! š -
Review 152 (2024-07-31 - Rating: 5)
Amazing! Rob was very responsive and knowledgeable. -
Review 153 (2024-07-14 - Rating: 5)
Quick, professional, reasonable and most important, problem fixed. Would highly recommend. -
Review 154 (2021-08-04 - Rating: 5)
Kyle and his assistant were prompt and professional. He was clear and upfront about what was needed and the cost. He made time in his busy schedule to take care of us because he knew it was important. Always a pleasure. -
Review 155 (2024-08-12 - Rating: 5)
Fantastic service as always. Very nice people also! -
Review 156 (2020-11-11 - Rating: 5)
I have used Rob at my daughters house as well as mine more than once. Always a very good experience with him and his team. He does it right the first time and in a timely manner. -
Review 157 (2022-12-09 - Rating: 5)
Great reputation in our town and they lived up to it from start to finish. I support local businesses and highly recommend Rob Rozz Plumbing for Newtown, CT and surrounding areas. -
Review 158 (2021-09-03 - Rating: 5)
He was the only plumber to return my call during an emergency, he fit me in last minute and was professional and a really nice guy. Would highly recommend to anyone and will definitely use again the future! -
Review 159 (2024-10-24 - Rating: 5)
Easy to make an appointment. Great service -
Review 160 (2022-10-27 - Rating: 5)
Emailed them on a Sunday night and received a swift reply and appointment, even though it was not an emergency. Workers are so pleasant and professional, everything done and tidied up-not a trace of parts or equipment left behind. -
Review 161 (2022-02-23 - Rating: 5)
I called Rob Rozz when we had no water, and they came and diagnosed the problem quickly. We had a new water pump installed in a short time, and everything was up and running within a few hours. -
Review 162 (2024-06-20 - Rating: 5)
I called them with my issue, they came out the next day and solved the problem. Theyāre honest! -
Review 163 (2024-04-13 - Rating: 5)
Superior work ethic, integrity, and knowledgeā¦what we all hope to find in a Contractor. And exactly what I found with Rob Rozz Plumbing. -
Review 164 (2021-08-19 - Rating: 5)
We have used Rob Rozz numerous times for installation of toilets and sinks in our home over the past year and a half since we moved here. They are always reliable and professional which is why we keep calling on them when we need work done! -
Review 165 (2022-02-07 - Rating: 5)
I recently called on a Saturday looking for some help. The owner called me back on Sunday to refer a better supplier for what I needed. I really appreciated the great service and honesty. These are definitely the plumbers to go with -
Review 166 (2023-11-01 - Rating: 5)
Everything about Rob Rozzā and associates service is always top-notch! We had a leak under our kitchen sink and the source was detected and excellently repaired. Thank you!! -
Review 167 (2022-12-27 - Rating: 5)
Have used Robb Rozz plumbing for many years and they never disappointā¦very professional, very friendly, get jobs done efficiently & with the highest quality! Highly recommended! -
Review 168 (2023-04-08 - Rating: 5)
Had Kyle and Chris out yesterday to replace shut off valves in bathrooms and to fix kitchen sink drain line that was put in wrong by someone else, got the job done the right way fast and efficiently.Thanks to Rob, Kyle and Chris -
Review 169 (2023-09-05 - Rating: 5)
Rob and his team are always professional, friendly, and fix the issue at hand. First and only plumber that I and many others call. -
Review 170 (2023-10-16 - Rating: 5)
Rob and his crew were quick, professional, and very knowledgeable. We were very satisfied as always, since this isnāt the first time we have used them. -
Review 171 (2024-02-07 - Rating: 5)
The service provided was excellent. Both of the service representatives were great! Very happy I found this company. -
Review 172 (2022-12-13 - Rating: 5)
Over the years we have called Rob Rozz for a variety of issues. The team has always been quick to respond and take care of the problem. They are professional and they are honest. -
Review 173 (2022-09-29 - Rating: 5)
Outstanding service and very clear with the work to be done. I appreciated the timely returned call when asking for service and they were on time with appointment. Very clean and respectful of our house and our time -
Review 174 (2024-12-30 - Rating: 5)
Excellent service honest and reliable . -
Review 175 (2022-09-22 - Rating: 5)
I am at least a three time repeat customer and I have always been satisfied with Robās work. I have already recommended him to neighbors. -
Review 176 (2024-07-26 - Rating: 5)
Efficient, knowledgeable, friendly and prompt. Another fabulous Rob Rozz experience. Thanks Kyle and Chris! -
Review 177 (2024-05-30 - Rating: 5)
Family business which I like. Came ahead of schedule took care of the issue quickly and securely. -
Review 178 (2019-10-21 - Rating: 5)
Called Rob recently to replace an old hot water heater. He responded quickly and I was treated fairly with no nonsense. Highly recommended! -
Review 179 (2022-09-06 - Rating: 5)
When our water heater needed replacement, a technician arrived within 2 days and did a superb job replacing the old tank. -
Review 180 (2023-11-08 - Rating: 5)
Excellent plumbers. Have used them for several jobs. Very polite and tidy. Highly recommend. -
Review 181 (2022-08-29 - Rating: 5)
The guys were friendly and knowledgeable. Found the issue and fixed our well. I was more than relieved. Thanks so much Rob! I would recommend to anyone. -
Review 182 (2020-12-18 - Rating: 5)
Thanks for Rob for his quick turnaround for helping us putting in a new hot water broiler in the middle of the cold winter. He is very professional, efficient and fast! -
Review 183 (2024-11-08 - Rating: 5)
We are very happy with Rob Rozz. They are the best!! -
Review 184 (2024-09-01 - Rating: 5)
Great company friendly people.from the time i called them to the time my problem was fixed it was under 2 hrs at a fair price for the work done will use again -
Review 185 (2022-04-12 - Rating: 5)
This is the 4th or 5th time Iāve worked with Rob Rozz. They always deliver, are very responsive, and take care of business effectively and politely. I highly recommend them! -
Review 186 (2024-12-11 - Rating: 5)
Professional, friendly & timely. Keeps his word regarding services & pricing. Highy recommend. -
Review 187 (2021-02-15 - Rating: 5)
If you have plumbing problems, Rob Rozz has answers. They do excellent work for a fair price and on top of everything else, all of their people are really nice and knowledgeable. -
Review 188 (2024-09-13 - Rating: 5)
Very professional and quick to respond to our call. -
Review 189 (2021-06-02 - Rating: 5)
Rob Rozz plumbing is reliable, efficient and trustworthy. Always excellent service! They are always my first call personally and as a referral to my clients. -
Review 190 (2021-11-02 - Rating: 5)
Installed a UV light to kill chloroform. Awesome job, always the best and very responsive. I will never use another Plummer for anything but this guy and his team. -
Review 191 (2024-06-24 - Rating: 5)
Friendly, knowledgeable and timely....they are on my A+ list... -
Review 192 (2024-05-29 - Rating: 5)
Immediate response on Memorial Day weekend. Came fully equipped to replace my well pump which luckily we did not have to do.Completely impressed with all aspects of the engagement. He has an emergency selection on his voicemail and he called back in about 3 minutes. Big bonus is that he is very friendly ! -
Review 193 (2021-02-03 - Rating: 5)
My 2-year old flushed a toy and I called Rob the very next morning. His team responded quickly and professionally, and I highly recommend them! -
Review 194 (2023-06-15 - Rating: 5)
Rob and team have taken care of our needs for years. Solid support, great workmanship.A++++ -
Review 195 (2022-05-20 - Rating: 5)
Rob and his team immediately responded to our plumbing needs. They were extremely knowledgeable, helpful and professional! Thank you!!