Newells Plumbing Heating & Air Conditioning

Located in Saint marys, Pennsylvania

Address: 1031 Trout Run Rd, St Marys, PA 15857, United States

Phone: +1 814-781-7468

Rating: 4.3

Services

Identifies as veteran-owned
Identifies as women-owned
Online estimates
On-site services
Language assistance
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-27 - Rating: 5)
We just finished using Newells Plumbing & Heating Service for the first time to replace our failed Sewer Grinder Pump. Steve Newell and his employees were superb in getting our replacement pump done quickly. There is nothing worse than having your home drain line not working just days before Thanksgiving. Prompt Customer Service with followup calls and updates earned a five star + rating from us and would recommend his company and team for plumbing and heating service to everyone. Thank you Steve and your Employee Team for getting the job done with the right equipment to make our Thanksgiving 2024 a happy one.The Russell/Pisani Family

Review 2 (2024-11-09 - Rating: 5)
The most honest people Ive worked with. Another well known local company used shady tactics to try to take advantage of me. Steve, truly saved the day and my pocket book. Call Newells before anyone else!

Review 3 (2024-11-13 - Rating: 5)
They were very quick to come quote me for the job, and had the job done within a week, and they charged less than expected.I would recommend them to anyone who wants to hire professionals.

Review 4 (2024-04-11 - Rating: 5)
I have water base board heating with a boiler system. Just upgraded to the LAARS combo boiler, they came down and installed for us. Huge difference already. Installation went great, the guys got it done quickly. Runs quiet and very good. Have been using Newell’s for a few years on a couple other projects as well, very professional and always easily reachable. Respond time is awesome, no waiting to hear back. Definite recommend to use them. Thank you Steve and all your employees.

Review 5 (2024-06-17 - Rating: 4)
Expensive for what was needed to be done ( Leaky overflow and clog in drain), but was able to diagnose issue easily. Resolution needs a bit of work. 3/5Edit: Only plumbers that actually do the job though. Got them to come out and fix a sewer line leak as well. Did it fast and efficient. 4/5

Review 6 (2023-12-08 - Rating: 5)
There arent enough stars to highlight! My home was in need of some repairs. A new gas-line was installed from the meter in. Then they found a crack in the furnace that was pumping CO2 in my cellar, possibly for years? It was replaced with a new high efficiency furnace. A few other things needed repaired. Newells Plumbing, Heating, & AC did an awesome, professional job on installation, and promptness! Just overnight my house is full of fresh air and Its been awhile since I have slept so good. A BIG THANK YOU, TO THE NEWELL CREW!!!!!!!!

Review 7 (2023-12-06 - Rating: 5)
Newells responded as quickly as possible. The owner, Steve, was SO considerate and helpful and tried to help me in getting some financial assistance to pay for a new furnace by making suggestions on who to contact.The technicians that evaluated my old system were honest and up front with me about problems.The technicians who installed the new system went over and above in installing the new furnace, made certain my hot water tank was lit and working before they left.I will most definitely be calling Newells Plumbing for services needed in the future. I cant say enough about their kindness and professionalism

Review 8 (2024-02-23 - Rating: 5)
5 stars, 10 stars, a million. Our heat went out last night and it is freezing outside. We called at 7:30am and someone promptly answered the phone, and very nicely informed us that someone would be here within the hour. The tech was wonderful, very nice and helpful, and he was able to get the job done super quickly with no fuss. Extremely pleased.

Review 9 (2023-03-09 - Rating: 5)
This review is long overdue. I have used Newells multiple times over the past several years for both heating and sewer services on different rental properties and have always been more than satisfied with the work and customer service they provided. These folks are great! I will truly be disappointed if they ever retire.

Review 10 (2023-06-10 - Rating: 5)
I have used Newell twice now! Any work in the future I would not hesitate to use them again! On both occasions my kids were there and I was in Harrisburg. A call to them was all it took to get things done!The first was a burst fitting. Not only were they quick to responded but check all the lines to make sure everything was in working order!Next our well pump failed! They came and got it done!Prompt, responsive excellent work but what was icing on the cake. They kept in touch with me thru the whole process!Thank You for the great work! Truly appreciate you!Mary Ellen Roberts

Review 11 (2022-11-30 - Rating: 5)
My parents had the house built around 1952-53, and over the years the bathtub drains had begun to fail - corrosion, etc. After my bath last Friday night, the water drained through the damaged pipe down onto the Living Room floor. A large mess resulted. Saturday morning I called some local plumbing businesses - all were closed on Saturdays. I had Newells several months back to fix a bathroom faucet and drains. I called them and one of the plumbers was on call. I explained what had happened and he said he would be down in about an hour (and he was) and proceeded to remove the rusted, broken parts - not at all easy to reach, and replaced all the drains, etc. with the PVC pipes, and replaced the drain and overflow piece. In order to do his work required a great many trips up and down my stairs - 2 landings and 11 steps! He was so pleasant and was patient explaining what he needed to do! I was very confident in his ability to do his work here. Its been working extremely well, and not a drip has fallen - Ive kept a basin beneath where the water came through initially... and not a drop has fallen! I highly recommend Newells, and Jason as well!

Review 12 (2021-12-19 - Rating: 5)
Excellent service that went above and beyond! When my furnace died, they were quick to lend me space heaters until they could give me a quote on a replacement. They gave me multiple options for solutions and all were very competitive in price. And once ordered and installed, they followed through to make sure the new furnace was what I expected. I only have positive things to say about them and definitely recommend them for your heating needs!

Review 13 (2024-02-28 - Rating: 5)
Prompt and exceptional work, friendly staff, reasonable rates. The crews were friendly and stayed focused on the task at hand. Will contact them again when needed. Thanks for all your help.

Review 14 (2020-07-05 - Rating: 5)
Let me tell you this is the only Plumbing and heating co. we will ever call. They do exceptional work. Very professional, they clean up after themselves. Any problems you may have any time of day or any day of the week they come. We have had a new furnace put in and air conditioner units installed and they have always been there if any problems arise. There is always someone that answers the phone if there is an emergency, like today on a Sunday. If we could give more than 5 stars we would!!!!!!! Always a great experience with Newells.

Review 15 (2017-08-07 - Rating: 5)
Newells has repeatedly been there for me when I needed help with my heating system and other plumbing needs. They have set up appointments very quickly when I call. When my heat went out during a particularly cold time, they were at my door as soon as they could get here, putting much time in to get everything running. They are always friendly, taking time to answer questions. Most important, they do great work. I appreciate their treatment of me and of my concerns. Thanks to everyone at Newells.

Review 16 (2018-10-06 - Rating: 5)
This company and its employees really know what they are doing. Exceptional customer service and excellent response time. I called on 2 different occasions and both times someone was there with a couple of days. As far as the work goes I had a kitchen faucet installed, and toliet fixed, the lines redone under the kitchen sink to include shut offs and my furnace serviced, cleaned and bled. Work was done right the first time and no mess was left behind..you could not even tell they were here. Rates are reasonable as well. They really listen to what your needs are and deliver. I will be recommending them very highly both in my personal life and in my professional life (Realtor).

Review 17 (2023-11-09 - Rating: 5)
My mom and our family really are very greatfull for Shirley, Sara, and Josh! They went above and beyond to take care of all of my elderly mothers needs. What a great, very Professional team!!!!!!! THANK YOU ALL SO MUCH!!!!!!!!!!

Review 18 (2021-10-29 - Rating: 5)
We recently purchased a home that needed some work and Newell’s was able to perform all the work we needed very quickly. Steve Newell even personally called to check on us and make sure everything was satisfactory and make sure we were taken care of. Wonderful service.

Review 19 (2020-06-23 - Rating: 5)
We inquired about a new furnace and central air unit. From quote to installation, we received the best service. From the owner to the men who installed the units, we received the most courteous, respectful and quality service. You couldnt ask for a better experience. We will trust Newells Plumbing for all our home needs!

Review 20 (2022-07-13 - Rating: 5)
Very professional installation team, answered all my questions. As in the past, I found using Newell Plumbing, Heating & Air-conditioning to be an enjoyable situation. From talking to the owner; Steve Newell his field employees and office staff, all of which are very professional and friendly!! I would recommend the Newell organization and will be using them again!!

Review 21 (2023-12-11 - Rating: 5)
My dad had a new thermostat put in his den furnace. The furnace is working well. Excellent and prompt service by Josh and Matthew.

Review 22 (2017-08-15 - Rating: 5)
Newells Plumbing & Heating has always gone above and beyond in providing great, one of a kind service for myself and my clients. They have a timely response to all service calls and I can always reach them in the case of an emergency. Pricing is fair and bid response times are fast. They are an integral part of the operation of our management service.

Review 23 (2017-12-26 - Rating: 5)
Excellent Service! My daughter called at 730 am with furnace problems and 5 degree weather! These guys were there within the hour and had her warm again! We are so fortunate to have them in our area! Thanks again!

Review 24 (2021-07-26 - Rating: 5)
Newells cleaned the boiler, as well as installed a new garbage disposal and dishwasher where none existed before. As part of that they also raised some outlets for new counters. They did an excellent job and came in under the quoted price for the work.

Review 25 (2020-01-29 - Rating: 5)
York furnace installed 2 years ago and has been nothing but a problem. Called Newell’s and the had them install a new trane furnace! Called in the morning, up and running by the end of day! Pleasure doing business!! Thank you,Thank you, and Thank you

Review 26 (2022-05-24 - Rating: 5)
Over the years, Newells has always been there whenever needed. They are available, timely and efficient. Newells responsiveness, professionalism and quality of work is above reproach.

Review 27 (2021-08-21 - Rating: 4)
I give 4 stars, very nice staff, dealt with newells a handful of times over the past 3 yrs & their great, nice work, takes care of what needs done, good employees , they came here right away, early in the morning to fix the job immediately! The only think wrong which many of us struggle with, would be how crazy expensive they are. Dedinitely rediculously high in prices.

Review 28 (2023-11-12 - Rating: 5)
I called and got a quote and the work done within a week to 10 days! Amazing crew, worked well, and tolerated my very needy cat 😂

Review 29 (2022-10-07 - Rating: 4)
They are a great business but charge way too much for labor. They did a great job with my sewage/water lines. I can always depend on them to be here when I need them.

Review 30 (2022-04-25 - Rating: 5)
Great service. Excellent response time. After another local plumber was unable to help, Newells came out and fixed the issue within 2 hours.

Review 31 (2022-04-13 - Rating: 5)
Very professional and friendly and get the job done right and double check their work. Had them in numerous times and they even come all hours, they always call if something comes up so your not let hanging. Id recommend this plumbing and heating

Review 32 (2023-11-11 - Rating: 5)
Superior service, professional,knowlegable,polite,prompt service. Have used their services numerous times, always exceed expectations.Great crew!!!

Review 33 (2021-10-07 - Rating: 5)
Called in morning due to no hot water . By noon Newells showed up and fixed problem . 3rd time I have used them three different issue, all 3 times they showed up in a reasonable time frame and fixed the problems . Highly recommend.

Review 34 (2023-02-03 - Rating: 5)
Always fast efficient and helpful. I’ve had them out at my place of work and home. Typically they get out quickly despite being busy.

Review 35 (2024-02-13 - Rating: 5)
The owners are wonderful people. Never had any problems with their work.

Review 36 (2022-03-09 - Rating: 5)
Very professional and responded quickly to my issue. Would highly recommend this company. Will be contacting them again for future work that I want to have done.

Review 37 (2023-04-11 - Rating: 5)
The guys that work for Newells are very polite and curious. They answered any questions that I had.

Review 38 (2021-03-11 - Rating: 5)
Had an emergency with sink pipes breaking and they came out right away, fixed it better than new. Couldnt be happier

Review 39 (2019-10-22 - Rating: 5)
Great to work with! Show up every time I call. Worked til the job was done right! Nice local small business!!!

Review 40 (2023-11-14 - Rating: 5)
Newells was able to quickly and professionally install a brand new heating system with very short notice. There were even a few bumps in the road that they had to deal with, and they gladly took care of everything! We will definitely be using them again! I am conviced that their responsiveness in handling our issues would be difficult to beat!

Review 41 (2021-01-04 - Rating: 5)
Great company to work with! Quality work, very professional, and stand behind their work. Couldnt be happier.

Review 42 (2023-03-21 - Rating: 5)
Very professional and accommodating. Fast service when I really needed it.

Review 43 (2021-03-05 - Rating: 5)
I contacted them to come out for an estimate and was helped right away and they scheduled to come out that same day!!

Review 44 (2022-02-21 - Rating: 5)
I have called upon Newells Plumbing, Heating, and Air Conditioning on two separate occasions over the past few months: 1) to help with the updating of my natural gas line for my new stove and 2) when my hot water tank needed replacement. On both occasions, the service technicians were polite, extremely professional, and mindful of their work. And speaking about the quality of the work - I am simply amazed at how skilled the professionals at Newells are - they are masters of their craft! Youll never worry about the quality of their work or materials. What utterly astonished me was just how affordable a quality plumbing service could be - well worth the money, the peace of mind, and wont bust the bank! I highly recommend Newells - especially if you have an emergency. They are literally our regions #1 service provider. If you need a solution that you can afford, dont wait - call Newells. You will be glad that you did!!

Review 45 (2022-04-30 - Rating: 5)
We have used Newells for years because they come when you call which is not the experience we have had with other heating and plumbing companies in the area. We didnt bother getting quotes when we needed a new Furnace and Central Air installed because Newells Responsiveness and Service mean more to us than saving a few dollars. They come when they say, they are Professional, Friendly and Knowledgeable. I Highly Recommend Steve and his Crew!

Review 46 (2023-12-11 - Rating: 5)
Professional and friendly service would definitely recommend

Review 47 (2022-08-11 - Rating: 5)
Newells Plumbing is a top notch professional company with all of the services our business needs. They are knowledgeable, courteous, professional, prompt, and efficient. The gentlemen who work on our building are extremely polite, friendly, and patient with our elderly tenants which is of top importance to us. A+ service!!!

Review 48 (2024-01-20 - Rating: 5)
Great people, very helpful

Review 49 (2020-09-14 - Rating: 5)
This review is for a house on Reserve road, St. Marys,All the technicians who worked at the house were courteous, professional in knowledge and appearance, and respectful, especially of Covid concerns. They worked for several days for installation and we love the outcome of the workmanship of the installed units. Would have no hesitation in recommending Newells, excellent follow through also!

Review 50 (2022-12-22 - Rating: 5)
Called me at 8:30 PM to check on my problem and walked me through a quick fix! Highly recommend!

Review 51 (2020-12-15 - Rating: 5)
They were awesome. Came out right away then diddy hesitate to come back when we seen the issue hadnt been fixed right. They made sure everything was working before they left and we had heat