Brocks Heating, Air Conditioning & Gas Services, LLC

Located in Saint albans, Vermont

Address: 268 N Main St Suite#2, St Albans City, VT 05478, United States

Phone: +1 802-849-2466

Rating: 4.8

Services

Small Business
On-site services
Online estimates
Repair services
Appointment required
Free parking lot
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-10-12 - Rating: 5)
I’m terrible with names as I don’t recall the two techs that came to install my new NG furnace. All I can say is a huge weight has been lifted off my shoulders. The guys were efficient and thorough during the entire installation process. I’m so glad I was able to do business with Brock’s Heating and will absolutely recommend the business to others in need. I would give 5 stars but come on why did it take so long? I’m only kidding you get 5 stars here. It’s better to be efficient than speedy that’s when you make mistakes. However I did not make a mistake working with Brock’s. You have some good workers there! Thank you again!

Review 2 (2024-12-20 - Rating: 5)
Casey was awesome, it was a Saturday night no heat call. He was on time, explained everything he was doing and calmed me with knowledge and work performed. Definitely want to keep him as local plumber/furnace person. Thank you Sean for hiring Casey. Very happy with work performed.

Review 3 (2025-01-02 - Rating: 5)
The guys did an awesome job. They were knowledgeable, efficient, and did a great job keeping me informed. Very appreciative they helped us on New Year’s Eve!

Review 4 (2024-12-24 - Rating: 5)
Had a furnace quit overnight. Brocks was there promptly in the morning and got me back up and running in a very short time. Andrew was very knowledgeable and professional and diagnosed the problem quickly. Highly recommend Brock’s.

Review 5 (2024-11-24 - Rating: 5)
Andrew was very thorough and took the time to explain the basics of our radiant heat system. He discovered the problem very quickly but didn’t have the part in his van. He returned to the office, picked up the part, and returned right away. Friendly and professional…. Great work!

Review 6 (2024-12-18 - Rating: 5)
Brocks team installed a new cold climate heat pump for cooling and heating and worked to retrofit it to our existing central ductwork. They were attentive to troubleshooting our old ductwork to ensure proper balance of airflow. The team was knowledgeable, professional and did a great job. Will be using them for hvac needs from here on out.

Review 7 (2024-12-31 - Rating: 5)
Great business to deal with. The team of fellas who showed up to do the work were great. On time, hard workers, pleasant - a true pleasure to have in the home. They overhauled our heating system, explained various options to do it along with the pros and cons to help us make an informed decision. The final product is a joy to behold, organized, labeled, and the room cleaned perfectly when they were done! We couldnt be happier!An update on the review: Theyve saved us 60% on our budget plan with the new furnace installation and other diy tightening projects I did. Their employees are respectful, polite, on time, and so very pleasant to have in your home working. I continue to say, Whats not to like with a company this reliable and good? They remove headaches and solve any gas issues.Another update 2024: Almost New Years Eve and a last minute call to rebuild a p-trap connection that was problematic was met with prompt service and a smiling Matt. Hes a great presence, always positive, loves to explain what he did (if youre interested and I am) and offers troubleshooting tips if I ever need to get handy on my own. I really appreciate these guys. Theyre just great. Always a good experience.

Review 8 (2024-12-03 - Rating: 4)
Three years ago I purchased one of Brocks plans for $360. So far they have done nothing. I called them a week ago to get my furnace serviced and they said they were just too busy to help me. Beware of these people. They have my money and they refuse to do anything. Im working with the Attorney Generals office to deal with these crooks.

Review 9 (2024-12-02 - Rating: 5)
Ive worked with Brocks a handful of times over the years and theyve always been reliable and done a great job. Id recommend them without reservation.

Review 10 (2024-12-23 - Rating: 5)
Casey was very polite and knowledgeable. He took the time to discuss exactly what steps were taken to correct the issue and what’s new parts were needed to be replaced. Thank you Casey.

Review 11 (2025-01-09 - Rating: 5)
Dylan from brocks came to our apartment at 7PM!! Came in, was very professional, very cordial, and fixed hour issue within the hour.

Review 12 (2024-11-29 - Rating: 5)
I’ve heard good things about this company and my grandparents are on a tight budget. When I called around for the we found this company to be $60.00 cheaper. Very professional and the details to the service was great. I highly recommend Brock’s Heating.

Review 13 (2024-11-22 - Rating: 5)
Very happy with Brocks (Andrew) service. He diagnosed the issue (sometimes the furnace blower was blowing coll air instead of hot air) and came back the same day with parts to fix the furnace! First visit at 10am, and it was all fixed by 4pm. Great job!

Review 14 (2024-12-15 - Rating: 5)
Great attention to detail, love the dispatch notifications, office folks are great, at times a bit hard to get a hold of but worth the wait! Highly recommend this company! Got my boiler back up and running in no time! Annual maintenance is happening every year from now on!

Review 15 (2022-07-22 - Rating: 5)
Brocks has done a number of jobs at our house and they always come through for you. Our AC went down on the hottest day year. I called Brock’s, Sean called me back promptly, and walked me through some questions on the system then let me know either one of his techs or he would get to my residence soon. When Sean and his technicians arrived it was determined the condenser needed replacing,. Brocks had the entire AC Condenser picked up from Burlington, and replaced in a very short time given the distance to the parts and the time to pick it up and install it. Brocks is timely, highly reliable, and professional. We are lucky to have them.

Review 16 (2024-11-21 - Rating: 5)
Andrew diagnosed and resolved the issue with our gas furnace quickly and efficiently. We also appreciate that he readily wore a mask as requested.

Review 17 (2024-12-12 - Rating: 5)
We had a concern and Sean addressed it professionally and more than fairly. We are very satisfied repeat customers.

Review 18 (2024-03-05 - Rating: 5)
For the second year, weve had Brocks perform the annual cleaning for our oil boiler. The technician, Ethan, was pleasant and very knowledgeable. Our system is on its way out, and he patiently discussed replacement options and answered all of our questions thoroughly. Well continue to use and recommend Brocks!

Review 19 (2024-11-06 - Rating: 5)
Ethan was very polite, professional and did a thorough job with our annual furnace cleaning.

Review 20 (2024-01-19 - Rating: 5)
We want to thank Andrew and Dylan for installing our new hot water heater. It was a tough job (old heater was full of sediment-yuck, heavy and located in a teeny tiny space). They were prompt, polite and professional. We’re very happy with the service and recommend Brock’s for all your HVAC needs/questions.

Review 21 (2023-12-05 - Rating: 5)
Had a combination of technicians come to the house to replace a boiler and hot water tank. Estimated it would take 3 days to install and they finished within the estimated timeline. Team found multiple other issues with the old system during the installation and brought in extra help to make sure they were all fixed. 48 hours post install there was some hot water issues and they sent Sean Brock out a few times in a few hours to fix the issue. Only thing I would change would be the time from initial estimate to install (about 2.5 months) but overall very pleased with the quality and the team that did the install!

Review 22 (2023-12-07 - Rating: 5)
Perhaps one of our best choices this winter was to have Brock’s come out and service our furnace; on time, affordable, and just excellent all-around service. Thank you!

Review 23 (2024-12-05 - Rating: 5)
Casey Lambert and Brocks Heating are A+ Always explain to me whattheyre doing. Always dependable and professional 😊

Review 24 (2024-12-11 - Rating: 5)
Casey arrived on time. He was extremely efficient and provided me with a wealth of knowledge as to the furnace.

Review 25 (2023-11-22 - Rating: 5)
Brock’s was the only heating, air conditioning company who would even talk to me, because I wasn’t already a customer. A woman called me back several times to let me they were trying to get me in their schedule. They made a big effort to service the furnace in a house I have just bought. Ethan was great, knowledgeable, very polite and thorough. I will use them from here out for my furnace and hopefully I’ll get them to install some heat pumps in the future. They’re great!

Review 26 (2024-02-25 - Rating: 5)
Ethan came to our rescue today, addressing a furnace out issue with our unique De Dietrich furnace that seems to have a mind of its own. Given it was a super cold night, we needed things working quickly.From first call to response to resolution, Ethan was on it. As I was away from our home, Ethan communicated with me throughout.I appreciate Ethan’s proactiveness in ensuring everything was up and running properly.Now looking to replace and move our furnace to make space for a renovation. I know who I’ll be calling next week.

Review 27 (2024-02-14 - Rating: 5)
Ethan done an outstanding job replacing our heat exchanger in our boiler. He arrived promptly and was extremely knowledgeable of the job at hand. He was very respectful and completed the job like a pro. I highly recommend Brock’s Heating!

Review 28 (2024-11-19 - Rating: 5)
On time, quick, knowledgeable. Matt patiently answered all my questions while cleaning the boiler. Thanks!

Review 29 (2024-11-15 - Rating: 5)
Why do things go wrong just before vacation? Thankful that we were able to get someone to come on short notice. Andrew was polite, considerate and did a great job.

Review 30 (2023-11-07 - Rating: 5)
First, let me say the tech tracker is awesome. I was busy doing other things, but knew right when I needed to be at the door to let Joe in.Joe was extremely helpful, right down to answering some pesky questions and providing clues on how to resolve a problem with re-lighting our pilot. Though we weren’t able to figure out how to remove and clean the glass door on our Heritage Bay by Lopi insert, Joe worked pretty hard at it and promised a call back if he figures out a solution.I feel reassured that our stove and inserts are working properly and safely, and I am better prepared to keep them cleaned regularly.thank you Joe/Brock’s Heating!

Review 31 (2023-10-28 - Rating: 5)
Ethan serviced my furnace on October 11. He was courteous, efficient, and explained what he did. About a week or so later my water heater was making a strange sound, so I call Brocks again. By then they were swamped with all the pre-winter service calls, but they said they would try to get someone here as soon as possible. I was certainly surprised when they showed up the same day and was happy to see they sent Ethan. Again, he got right to work and again he explained/showed me what he did. Both the furnace and the water heater are doing their job just fine.

Review 32 (2023-11-01 - Rating: 5)
Shawn Brock does excellent work. A repair was needed to update the heating system. His tech, Matt was outstanding! Matt was timely, thorough, and a pleasure to work with. I highly recommend this company and would use them again.

Review 33 (2024-03-04 - Rating: 5)
We called to set up an apt and Sean came out the same day to look at our job and was able to do it right then. Quick and professional service, will definitely use them again!

Review 34 (2024-03-24 - Rating: 5)
Andrew and Ethan are very courteous and professional. They are very knowledgeable and explained everything they did in great detail to get my heating system up and running. I highly recommend Brocks Heating.

Review 35 (2023-11-16 - Rating: 5)
We have had great experiences with Brocks. From servicing our heating system to installing heat pumps, they have been very knowledgeable, polite, and arrived at the scheduled time (rare for others!) We appreciate them very much and would recommend!

Review 36 (2023-11-01 - Rating: 5)
Great experience, 10/10. Ray and Dylan installed my high efficient IBC Boiler.Th were on time, professional, and really great guys. Looking forward to an endless supply of hot water and no longer worrying if my furnace was going to break at any moment. The cost was very reasonable as well. I highly recommend!

Review 37 (2023-06-14 - Rating: 5)
I trust these guys to do it right and theyve always taken care of us. Our indirect water heater called it quits on the hottest day of the season (A/C repair time!) and Brocks got us into a new tank, installed beautifully, working great in less than 24 hrs. An added cool perk is the texting when theyre headed to the house and a photo of who to expect! Brilliant! Appreciate the quick service and highly recommend.

Review 38 (2023-10-05 - Rating: 5)
The two men that came out to install my boiler were very professional, quick, very pleasant. These two men worked their butts off and went beyond to make sure everything was tidy and clean when they finished. Ray and Dillon were so hard working. Highly recommend Brocks Very Happy with their work

Review 39 (2024-02-21 - Rating: 5)
Brocks came in just two days and not only lit the pilot, but replaced the batteries in my thermostat. They notified me by email when to expect the technician, and he came during that time frame. Very happy with Brocks.

Review 40 (2024-01-17 - Rating: 5)
Ethan and Dylan arrived on time and were very polite and professional. They did some testing and troubling shooting of the system, diagnosed the problem, and offered several alternative solutions. Ethan took the time to explain the detail involved with, and timing of, each solution to the problem. I was very impressed with Ethans knowledge of my WM boiler and its capabilities. Good work guys and thanks.

Review 41 (2023-11-02 - Rating: 5)
The guys at Brocks are amazing! We lost everything in our finished basement during the flood on July 11. They were there to look at our heating system to order parts right away. Parts were not going to help and they quoted me a new furnace and were able to order and install before the cold weather arrived! Trustworthy and amazing. I HIGHLY recommend Brocks to anyone!

Review 42 (2024-11-21 - Rating: 5)
Matt was very polite and fix several of my small plumbing problems in a timely manner.

Review 43 (2023-10-18 - Rating: 5)
Brock’s heating provides excellent service and are very knowledgeable. We have had them replace our furnace and oil tank. They service us regularly and are always extremely professional to deal with.

Review 44 (2023-10-24 - Rating: 5)
I had Brocks come out and do a yearly service/cleaning on my furnace and he did a great job in a timely manner answered all my questions and was very professional. Five stars from me and will definitely use this company again in the future with any of my furnace needs.

Review 45 (2023-11-01 - Rating: 5)
Brock’s has been our HVAC service provider since their “birth”. Can’t say enough great things about them. First time having Ethan do our service. On time, polite and efficient.

Review 46 (2023-09-28 - Rating: 5)
We have used Brock’s HVAC services for many years and they have done a great job. Sean is very professional and personable in resolving any issues that may come up. Will use his services again.

Review 47 (2023-02-27 - Rating: 5)
Sean and his team are great. Prompt response to after hours call when heating system failed. Communication about what was going on was very helpful, especially since I was out of town and couldn’t be there to talk to Ethan in person. The issue was resolved. I highly recommend the team at Brock’s Heating and cooling.

Review 48 (2023-01-16 - Rating: 5)
Sean and team are excellent. I highly recommend them. If you own an Energy Kinetics system use Brocks for service. Most other companies arent trained on the system and dont know how to work on them properly especially the manager board.

Review 49 (2023-11-06 - Rating: 5)
The team at Brock’s is customer focused, extremely professional, and they do great work. Highly recommend! Had Matt and Joe on different visits and they both were fantastic.

Review 50 (2023-07-11 - Rating: 5)
Installation of two heat pumps came just 3 weeks after ordering. The service techs were knowledgeable and efficient. We couldnt be happier with the units. They were comparable to other quotes and 2 months sooner to be onsite.The units look great, are quiet, and blend in with the house both indoors and out.

Review 51 (2023-02-14 - Rating: 5)
Ethan was actually early, and was thorough and professional in his consideration of our water heater issues. He was straightforward about what he could do for us, and what he would prefer to consult with someone about before moving forward. We very much appreciate this genuine approach even though it may mean waiting for resolution of ALL the issues we are having with the water heater.

Review 52 (2023-12-13 - Rating: 5)
New system 2000 installed.2 Full days.Great people to work with.Very Happy with end result

Review 53 (2024-12-05 - Rating: 5)
Brock’s kept open communication, even let me know when they were on their way. Explained how they were going to address the issue and were honest with possible outcomes. Showed me how they were going to fix the issue. Friendly and even let me know to contact them if the issue returns.

Review 54 (2023-12-14 - Rating: 5)
Brock’s Heating did a great job updating the heating systems in the house we bought. The team is friendly and professional. Highly recommend them!

Review 55 (2023-06-13 - Rating: 5)
Sean Brock and his Team are Top Notch!!!They are my Go To HVAC company. Called them with a no Hot Water problem and by the end of the day it was fixed and my Family had hot water.Thank You Brocks for incredible service!!!!

Review 56 (2023-12-12 - Rating: 5)
Joe was very helpful. As a new homeowner, he explained preventative measures to help save money in the long run. He also didn’t replace or install anything that didn’t need to be and provided me with maintenance guidance needed for my furnace.

Review 57 (2021-06-23 - Rating: 5)
Brocks is AMAZING...I have been a customer for several years and they have done a lot of work in our home, including replacing the entire heating and hot water system as well as the water filtration system. I cannot say enough good things about Sean, Shane and the entire crew. They are some of our favorite people and I recommend them to everyone. They are truly 5 star with world class customer service.

Review 58 (2023-08-24 - Rating: 5)
Very pleased with responsiveness and quality of the work done on our furnace by Brock’s Heating. Ethan was very professional, clearly explained what he would be doing and completed the work quickly.

Review 59 (2023-03-08 - Rating: 5)
Thank you very much Noah Brock for servicing our furnace! Professional, timely.I noticed that afternoon that he had walked around our house to make sure the vent was clear.Brock Heating & Air-conditioning located in Fairfax, VT is the one to go to for quality, personable and reliable service!Let’s keep it local!Wendy ChaseSt. Albans, Vt

Review 60 (2024-03-14 - Rating: 5)
Sean came to replace a failed sensor in my boiler, fast response, friendly and efficient. Will absolutely be calling them for any future needs.

Review 61 (2023-04-17 - Rating: 5)
Sean came to look at a knocking sound I was hearing from my boiler that another service company wasnt able to resolve. He patiently worked with me to identify the problem and came up with a likely cause and solution. After flushing the boiler system, no more knocking! I would recommend Brocks to others.

Review 62 (2020-09-17 - Rating: 5)
Sean is very responsive and knowledgeable. I had a leaking boiler and they took care of the leak in a quick efficient manner. I’m looking forward to doing business again in the future.I got a whole new boiler system installed and Sean and his team were professional and helpful. I had called three installers and Sean was the only one that got back to me with a serious quote and seemed like he wanted the business. He gave me all the information about three different systems and gave me the time to investigate and make up my mind. They removed my old boiler and installed the new one in a day. There was a problem with an electronic part and it was replaced in a quick efficient manner. I would highly recommend Brock’s heating and plumbing to anyone.

Review 63 (2023-08-21 - Rating: 5)
I really love working with Brocks! I love the text with the track my tech piece it lets me know when to expect someone. Ethan was prompt and kind and respectful that I was working from home.

Review 64 (2023-10-19 - Rating: 5)
Its been three years, so I figure an update is due. We had a leak develop and while his answering service dropped the ball a bit, Ive always been able to reach him via email. Sure enough, he responded really fast. (I thought I was the only one who was up at 5 a.m. answering client emails!) I also like supporting someone who gets it. For 15 years, my mom battled Alzheimers, and there were days I didnt know how to keep doing it as the calls that my mom was having a melt down and needed me would come without warning and at the oddest hours. Seans dad went through the same disease - I believe he passed away just three months after my mom, so Ive always appreciated him understanding my somewhat crazy moments.He and his helper (I know I should remember his name, but Im blanking so my apologies) came out within a few hours, replaced the leaking part, and had our heating system back up and running.-----------------------I know that Brocks cares about its customers. We had an ongoing problem that Sean was convinced was our propane and the propane company kept insisting it was the boiler. After a month of this back and forth with him handling many of our calls at night with no charge over the phone, he did come out and do a thorough inspection and found nothing. He gave us two tricks to try if it happened again, which it did a few days later. Sure enough, the warm towel on the regulator worked. He went to bat for us again. And, we called Liberty and said that not only wasnt the dryer running but that the warm towel fixed the issue and that they couldnt deny it was the propane again and to stop blaming the boiler. This time, they sent out a technician to change to a new regulator and really add methanol. We got them to agree that if this didnt work they would replace the tanks. After doing that, our problem with no heat on cold nights ended. We just went through two nights of below zero temps and were toasty warm through it all.

Review 65 (2020-11-20 - Rating: 5)
Brocks P&H were very good from initial appointments, through completing the installation of our new heat and hot water boiler/system. Seans team were friendly, courteous, and thorough. Sean personally made sure we had heat and hot water on the day he said we would by procuring a needed part after hrs and returning the same evening. Their commitment to customer service is evident by their actions. The installer Ed did not even break for lunch on day two to ensure the job was complete. I would highly recommend Brocks plumbing and heating for any of your homes needs.

Review 66 (2020-12-30 - Rating: 5)
We called Brock’s after our hot water stopped working in our home. It was after hours, so we left a message with the answering service and got a call back from Sean, the owner, within 20 minutes. He sent someone out first thing in the morning and then returned himself to replace a part a few hours later. I am so impressed with how quickly they responded and helped us with this situation. They are very reasonably priced too. We will definitely be calling them in the future to do any maintenance/repairs! Thanks so much!!!

Review 67 (2025-01-02 - Rating: 5)
Awesome service, prompt and knowledgeable. Thanks, Ethan!

Review 68 (2023-04-26 - Rating: 5)
I had purchased two mini split systems through Brock’s, and they took care of everything - rebates, purchasing times, installation, warranty. Very responsive to my questions and helpful to understand the ins and outs of it all. Thanks to them!

Review 69 (2022-08-10 - Rating: 5)
Brocks installed new heat mini split heat pumps at our house. They were local and were able to do the quote and schedule the work much more quickly than other larger companies. Sean was very responsive to my email questions. Noah and the team did an excellent job with the install which was done on time and on budget. It was great to have A/C available during the recent heat wave. This was the first time I had worked with Brocks and I will be using them again in the future.

Review 70 (2019-03-23 - Rating: 5)
Its been a rough week for my boiler this week first with having an issue with limited hot water then a couple days later no heat. It was easy to schedule the appointment for the first issue. When the heat went, they still made it to my house within 2 hours and had the heat back within 4. Granted I wasnt happy to deal with this issue, Brocks came through and got everything in working order. Definitely a better experience than other heating companies I have used in the past.

Review 71 (2021-08-19 - Rating: 5)
When I see a clean aircraft grade installation, it gives me confidence that my technician knows what he/she is doing. Sean and team did such a job n our mini split heating and AC system and heat pump water heater. The equipment arrived right on schedule and the installation was clean and on budget. Nothing missed. Brocks even discounted the work for the efficiency Vermont rebate I received and applied to it for me. Done! They service everything each season and we never have a worry. Was happy to offer my comments here. Jeff Marble

Review 72 (2023-11-02 - Rating: 5)
Every interaction that I have had with Brocks going back many years, has been positive. I have always felt that I was dealing with a very honest person whose reputation was more important than money.

Review 73 (2024-01-10 - Rating: 5)
Ethan did a great job. He was professional, courteous and prompt. He answered all questions. It was a pleasure dealing with him.

Review 74 (2021-06-07 - Rating: 5)
I had a problem with my propane furnace. Noah arrived on time and knew exactly what to repair. The business kept me up to date with my appointment by text and email, and sent me a picture of my technician so I would know who to expect. The repair was conducted very quickly and I am very satisfied with the result. Would definitely use again.

Review 75 (2023-08-03 - Rating: 5)
Joe did an amazing job! Worked quickly and efficiently, great service! Brock’s will be our go to for any needs they can help with for now on, thank you all!

Review 76 (2023-11-20 - Rating: 5)
Great job Sean! He identified some issues with my boiler and went over them with me (overdue servicing by about 2 years). He fixed what he could for now! Thanks!

Review 77 (2022-01-26 - Rating: 5)
Weve used Brocks Heating.AC and Gas several times over the past 2-3 years and have always been very happy with their work. Their employees are polite, responsible, knowledgeable and efficient. We used to use another local plumber but have switched to Brocks for good, as they are head and shoulders above the others.

Review 78 (2021-08-31 - Rating: 4)
Havent made a decision yet on whether to use Brocks, but the owner Sean came to my home to give me an estimate and was exceptionally knowledgeable and innovative about various options that might meet my needs.Addendum: Alas, Brocks didnt follow through on its multiple promises to send me an estimate, so Im reducing this from five to four stars. My sense is that they are just very busy, as are many other contractors right now in this line of work. Still, breaking repeated promised deadlines to get something done, even if its only to send an estimate, means that I cannot in good conscience give them five stars.

Review 79 (2021-05-22 - Rating: 5)
Shane did a great job, neat clean and fast. alway friendly .Would always use Brocks for all my needs installed One thing i wanted a frost free facuat installed but have not got it put in yet. Have e-mail qand have not got a response yet. Twice Shane has been to the house and was not told he had to do this. Please e-mail me with a time so i can get this done. Great job beside this problem. Thank you Shane you are a great installer.

Review 80 (2024-12-18 - Rating: 5)
Matt was fast, friendly, professional, and vey knowledgeable.

Review 81 (2019-12-24 - Rating: 5)
I have used Brock’s for three different systems at three different locations, two units I rented out and one I owned. I would use no other company. They respond quickly, try to find the best price necessary and know what they are doing. I have used them for scheduled maintenance, replacement of water tank, replacement of Rinnai heater and emergency no heat calls. Every job they have done has been excellent with no concerns. I have referred many people to this company and will continue to do so.

Review 82 (2024-11-19 - Rating: 5)
Matt very patiently explained all I needed to know about my water filter, actually saving me from a replacement I didnt need and giving me some good tips about maintaining the equipment.

Review 83 (2023-07-06 - Rating: 5)
Joe was informative pleasant and efficient. My only minor complaint (and this is no reflection on Joe Daigle) is that the company itself is hard to reach by phone. However I still look forward to working with them in the future.

Review 84 (2022-04-05 - Rating: 5)
*** UPDATED ***Brock’s has come through for us once again, after many service calls. They installed a new on demand water heater. They were quick, professional, clean and polite. They are a premiere business and my go to for any problem.—-Brock’s is by far one of the best companies I’ve ever dealt with in terms of home maintenance. They are courteous and friendly and incredibly responsive. My furnace went out on a Sunday, reported and asked for an appointment online for Wednesday (soonest their calendar showed an opening and the weather was getting better...). Within 10 minutes on a Sunday afternoon I had an offer to come out first thing Monday morning. Sean is incredibly professional and hired a great group of guys. His wife is friendly and engaging when you need to talk to someone. I have recommended their company to many family and friends.

Review 85 (2023-03-15 - Rating: 5)
Brocks service is THE best in Northern Vermont!Excellent technicians that are Very knowledgeable!Fixed my problems quickly; efficiently.They are my go to plumbing & heating company !!

Review 86 (2021-05-18 - Rating: 5)
We appreciated Brock’s honesty and professionalism while he installed our wall heating unit. He knew what he was talking about and I was able to email back and forth with other questions that popped up. He did a nice job installing the wall unit.

Review 87 (2023-11-05 - Rating: 5)
Ethan did a fine job. He was very professional and personable. Would recommend him any time.

Review 88 (2018-11-29 - Rating: 5)
About a month ago I had an issue with my hot water so called Brocks Heating for help. Sean and is team were very responsive and professional. They had the problem fixed the very next day which I was extremely thankful for because cold showers get old quick! I highly recommend them!

Review 89 (2020-08-31 - Rating: 5)
Brocks did a fantastic job responding to our call when our hot water wasnt working. He was quick to come, worked efficiently and was very communicative about what he was doing, what the problem was and how to prevent future issues. We always use Brock for our heating and plumbing needs and have for years.

Review 90 (2020-10-07 - Rating: 5)
It was just a routine service and cleaning call, but it was a genuine pleasure to finally find someone who did the job well and didn’t try to talk, sometimes even try to scare me into work I didn’t need. The last two companies I used tried to convince me my 10-year old high-efficiency boiler was obsolete and potentially dangerous, and of course they would be happy to replace it for me. Seriously? Not so with Brock’s. Shane was on time, professional, friendly, and efficient. He said the boiler was in great shape and operating at high efficiency. He pointed out one check valve that was a bit corroded that I should keep an eye on but said it was working fine now, an easy fix if it ever started leaking. I will be using Brock’s for any future heating and plumbing needs.

Review 91 (2020-10-15 - Rating: 5)
The Brock’s are a local family-owned business that excels in hard work, professionalism, and service. They truly care about the work they perform as well as your happiness. I totally recommended the Brock’s to do any of your residential heating/plumbing/HVAC needs. 10/10

Review 92 (2022-11-03 - Rating: 5)
Brocks installed a new Energy Kinetics boiler and hot water heater. Great install as the new boiler and copper piping is a work of art and is super quiet. They were on time, courteous and cleaned up the work site. Very professional team to work with.

Review 93 (2023-09-28 - Rating: 5)
Great system to let you know when the tech is on the way. Great explanation of the issue and very respectful of noise since I am working from home and was on a conference call. Quick and efficient!

Review 94 (2023-09-22 - Rating: 4)
Showed up exactly on schedule. Communicated clearly. Techs were friendly. Work was professional. Cleaned up reasonably well. Kept to the quoted price. Highly recommended.

Review 95 (2022-12-27 - Rating: 5)
I reached out on Chriatmas Eve for help with my brothers furnace. After no power for 2 full days his heating system wasnt working properly. Without hesitation, they went out to his house to help. This was well after business hours and a holiday! I was blown away by how professional and quick to help they were. Thank you again!

Review 96 (2023-12-06 - Rating: 5)
Ethan did a great job servicing our furnace! We will definitely be reaching out to Brock’s again when we need our furnace serviced

Review 97 (2022-03-08 - Rating: 5)
Sean and his team are awesome!! I had a new combo unit installed in Oct. 2021 by him and his team and they were very upfront on everything! Ran into an issue after a couple months and Sean went above and beyond to help me get back up and running.

Review 98 (2020-02-07 - Rating: 5)
Sean and his crew replaced my electric baseboard heat with a new high efficiency boiler and hot water baseboards. They work very hard, communicate well, are knowledgeable, and all around great to work with. I couldnt be happier!!

Review 99 (2024-12-09 - Rating: 5)
Always a pleasure in my book for my yearly boiler tune up. Thanks guys! 7 years and running!

Review 100 (2022-03-25 - Rating: 5)
My heater died a couple weekends ago. I just got my house, and have never used Brocks before. They came by the next day and quickly fixed the problem. Pricing was very fair. Will be my new go-to people for all my heating issues/servicing.

Review 101 (2023-11-01 - Rating: 5)
Matt was both pleasant to work with and knowledgeable when he reviewed our heating system performance. Thank you! Lorraine

Review 102 (2022-05-26 - Rating: 5)
There’s a reason these guys are so highly rated. We hired them to install mini-splits in our home. The team was incredibly professional and took multiple hiccups in stride. The job was finished in the estimated time frame and our dogs were quite disappointed they didn’t come back for another day. We are confident in the work they completed and won’t hesitate to outreach as future needs arise.

Review 103 (2023-09-27 - Rating: 5)
These days it seems harder to find really good service businesses, that’s why I’m taking the time to say that Brock’s heating and air conditioning is excellent! Their technicians are professional, on time and knowledgeable (thanks Ethan!). I highly recommend Brock’s!

Review 104 (2023-11-07 - Rating: 5)
Sean did an excellent job of annual service on our furnace.He was personable and professional.

Review 105 (2020-10-28 - Rating: 5)
Having had 3 previous repair visits by other technicians who found no issues with the system, we contacted Sean. He immediately asked about the issues, listened, and tore the system down, immediately identifying the issue. Can’t be more grateful. If you know there is a problem but no one is able to find the issue, call Sean. You won’t regret it. He takes the time, listens and knows these appliances! Thanks again, Sean.

Review 106 (2022-12-28 - Rating: 5)
Our usual plumbing guy was out of town so we knew all plumbing and heating companies were so busy but we reached out to Brock’s heating and cooling company they not only arrived the same day found the problem and ordered pArt and repaired it all in a decent time frame. Thank you Brock

Review 107 (2023-02-01 - Rating: 5)
We rely on Brocks for all of our heating systems needs. Annual cleanings, new tank install and small maintenance items. All are handled with professional, friendly and knowledgeable technicians.

Review 108 (2024-01-05 - Rating: 5)
I received a text when the technician was on his way. He was polite and explained things. I was very happy with the service.

Review 109 (2024-11-27 - Rating: 5)
Sean was punctual, professional, knowledgeable and proficient in his service. 5/5 for sure

Review 110 (2020-11-11 - Rating: 5)
We were pleased yet again with the annual maintenance of our heating system by Brocks. Since installing the new system last year, weve found they are nothing short of professional, great communicators, and provide fantastic service.

Review 111 (2021-11-13 - Rating: 5)
Brocks did a great job installing our heat pump system. They completed all work as promised and were a please to do business with.

Review 112 (2023-12-04 - Rating: 5)
Brocks were here so fast and had the problem solved very quickly! We are very grateful for their very friendly and supportive service.

Review 113 (2018-01-18 - Rating: 5)
We just had a new Weil McLain GV90 boiler installed and we are thrilled with the result. Sean and his team of Corey and Pat could not have been better. Great job , great guys and an outstanding company. Thanks Brock.

Review 114 (2024-12-10 - Rating: 5)
Overall Great experience! Highly Recommend!

Review 115 (2021-01-19 - Rating: 5)
I find Brock’s Heating, Air Conditioning & Gas Services, LLC to be very efficient & knowledgeable.I have used them for several years & will continue in the future. They are local & like a neighbor.

Review 116 (2023-08-15 - Rating: 5)
I appreciate their customer service, communication, and they did a great job. I highly recommend them to anyone looking for a professional, kind, and hard-working team.

Review 117 (2021-12-16 - Rating: 5)
On our annual furnace service day, we unfortunately had a funeral to attend. No worries. We were able to stay in-touch with Noah as he was headed to the house for the service work and Noah kept us informed through the process. When we got home, the heating system was up and running without a hitch. Noah did great, as Brocks Heating always does.

Review 118 (2021-06-25 - Rating: 5)
A repair technician showed up on time. He figured out the part we needed. Within a weekhe was back to replace the part. Great customer service. He was very courteous and knowledgeable about his work.

Review 119 (2024-01-25 - Rating: 5)
Ethan was professional, timely and did a fantastic job. Very happy with his service.

Review 120 (2023-03-13 - Rating: 5)
Could not ask for a better company. I have had my oil tank replaced. Now they will install a new furnace. Great response time,very helpful and knowledgeable. Thank you

Review 121 (2023-11-22 - Rating: 5)
Very knowledgeable. Diagnosed the problem with our furnace. Made a repair plan and when he left we had heat.

Review 122 (2023-02-27 - Rating: 5)
Good information on what is happening with my furnace and next steps. Very professional, prompt with services, polite, easy to talk to, thank you for making sure my furnace is safe

Review 123 (2023-10-13 - Rating: 5)
Efficient and quick! Ethan knew exactly what needed to be done and completed the job without delay. Thank you, Ethan. You are awesome!

Review 124 (2024-03-07 - Rating: 5)
On the professional side I always hear great things so decided to check you out on the home front. Great job! Thank you.

Review 125 (2023-10-10 - Rating: 5)
Kind, helpful, knowledgeable and fair. Quick to respond and help with my propane furnace. They will be my go to technicians from now on. Thank you so so much!!

Review 126 (2023-06-19 - Rating: 5)
Friendly, professional installation at its finest. Thanks again!

Review 127 (2023-12-18 - Rating: 5)
Ethan did a great job explaining things to me and answering my questions. Excellent service. Thank you!

Review 128 (2020-07-13 - Rating: 5)
Shane came to do an inspection and clean of my home heater. He was quick, knowledgeable and professional. I felt safe having him in my home.

Review 129 (2024-02-22 - Rating: 5)
Called for service on my propane furnace that went out over night. Even being short staffed he was at my place within a couple of hours and had it up and running in no time. Thank you!! AAA++ service.

Review 130 (2020-01-29 - Rating: 5)
Ive used Brocks a number of times now and Sean, Shane, Nikole - theyre all great! They know what theyre doing and theyre reasonably priced! Highly Recommend!

Review 131 (2021-06-02 - Rating: 5)
Service technician (Shane) was very knowledgeable and friendly. Knows exactly what to do and gets the job done quickly, arrived right on time!

Review 132 (2020-11-30 - Rating: 5)
Got a new gas dryer in my condo, needed Brocks to shorten gas line from the wall to the dryer to fit in the space. Thanks Sean, great service as always!

Review 133 (2023-02-21 - Rating: 5)
We have used Brock’s since moving into our home in 2019. Always good timing, always friendly, and always helpful!

Review 134 (2023-03-07 - Rating: 5)
They were super responsive and fast. Very professional and courteous as well as super knowledgeable. Highly recommend!

Review 135 (2024-02-28 - Rating: 5)
Highly recommend Brock’s Heating, AC & Gas Service!! They do awesome work!

Review 136 (2024-12-04 - Rating: 5)
Professional, prompt and great install.

Review 137 (2023-02-16 - Rating: 5)
I appreciate a business that doesn’t quit until they get it right. Brock’s is just that kind of business. Integrity to the max!

Review 138 (2023-10-19 - Rating: 5)
Joe showed up and installed a part on my boiler. He was in and out and everything is running smoothly.

Review 139 (2023-11-16 - Rating: 4)
Guys did a good job. Professional and courteous. Would definitely recommend.

Review 140 (2020-06-29 - Rating: 5)
Great doing business with Brocks. Timely and very friendly. Got the job done and price was very reasonable! Highly recommend.

Review 141 (2023-11-06 - Rating: 5)
Brocks takes the time to explain what is being done and has the customers interest in mind when servicing equipment.

Review 142 (2023-02-01 - Rating: 5)
They came with a part that they had ordered and they sent them the wrongPart so they called a couple people got the right part came back and finish the job. very satisfied.

Review 143 (2023-04-28 - Rating: 5)
Did and amazing job at explaining what was wrong and what he had to do to fix it and gave great advice will definitely use them in the future

Review 144 (2024-11-26 - Rating: 5)
Very professional and got the job done as planned, will be using them again, very reliable people

Review 145 (2022-05-07 - Rating: 5)
Travis is the man, always here when I need him and does an amazing job! Highly recommended.

Review 146 (2023-06-29 - Rating: 5)
Quickly came to resolve great job! a noise in newly installed heat pump heating system.

Review 147 (2023-03-02 - Rating: 5)
Noah came out was very polite explained everything he was doing found the problem and ordered the parts for us I highly recommend

Review 148 (2023-02-21 - Rating: 4)
Capped gas service to oven/stove for electric replacement. Simple but done well. Thanks Ethan and Sean.

Review 149 (2023-01-12 - Rating: 5)
Sean was great and super responsive! He fixed the issue immediately. Much appreciated!

Review 150 (2023-03-16 - Rating: 5)
Fixed our boiler after hours to get us back up and running! Very fast response and super knowledgeable!

Review 151 (2023-05-25 - Rating: 5)
These guys are great! I won’t call anyone else for my HVAC needs.

Review 152 (2024-02-29 - Rating: 5)
Very pleased with service. Quality work. Very responsive. Thank you!!

Review 153 (2023-02-28 - Rating: 5)
Honest and dependable. We highly recommend him if you are in need of heating/ac/plumbing services!!!

Review 154 (2023-02-10 - Rating: 5)
Excellent service. Excellent response. Technician very knowledgeable in all phases . Very professional and personable.

Review 155 (2023-08-29 - Rating: 5)
Great experience, 10/10. They got 2 guys over here quickly, they were on time, professional, and really nice guys. They installed a replacement water heater for me. Helped me convert from propane to electric, brought my piping up to code, capped my chimney port which is no longer needed and diagnosed and issue with my furnace impromptu while they worked. New water heater is great and they didnt leave any kind of mess when they were finished. The cost was very reasonable as well. They earned my return business for future projects 100%.

Review 156 (2021-06-21 - Rating: 5)
Brocks is always on time, courteous, and professional. Everything is explained in a way I am able to understand.

Review 157 (2024-01-05 - Rating: 5)
Ethan was helpful, polite, and patient with all our questions.

Review 158 (2024-02-28 - Rating: 5)
I have a boiler system that most techs wont even look at (System 2000). Ethan B. Came out, for issues we were experiencing, and fixed it with ease. Very fast, very informative, very professional.

Review 159 (2023-11-14 - Rating: 5)
Sean and his team are good people I recommend them

Review 160 (2024-03-07 - Rating: 5)
Ethan was great! He was very knowledgeable and was very patient as he explained how my boiler works and answered all of my questions.

Review 161 (2024-02-15 - Rating: 5)
Well done! Joe Daigle was a gentlemen and a professional.

Review 162 (2024-02-29 - Rating: 5)
Sean was exemplary as always and l cant thank him enough. 🌞. I could not be in better hands. Very highly recommend.

Review 163 (2023-11-07 - Rating: 5)
Sean and Joe have have been helpful knowledgeable and responsive.

Review 164 (2024-03-20 - Rating: 5)
Just when think Ethan Bates might be stumped, he isn’t. Ethan knew enough about the vagaries of high efficiency boilers to advise me to periodically power cycle the boiler to bypass some error codes which should not have been displayed after his repair. Hours later, after a few power cycles every 30 minutes or so, my gas boiler was working!

Review 165 (2022-10-09 - Rating: 5)
Great local business that is very responsive, honest and offer great pricing.

Review 166 (2024-01-04 - Rating: 5)
Ethan Bates repaired our gas stove and we are happy!!

Review 167 (2019-12-20 - Rating: 5)
Didnt get to work with them due to this being their busy season, but they called me back and were very helpful with recommendations on people who may have availability!

Review 168 (2023-08-07 - Rating: 5)
We have used Sean and his team since purchasing our home 7 years ago! They are quick responsive, and very professional each and every time they come. Joe was our most recent technician and he and his team did a great job. As friendly smiling faces, and communicated throughout the process. Definitely recommend this team!

Review 169 (2023-11-27 - Rating: 5)
Sean did a great job didn’t take that long for him to get to my place even though it was a Sunday He diagnosed the problem and fix it in a short time I’m very pleased with the service that I got from Brock’s heating and Sean is an great guy

Review 170 (2023-12-25 - Rating: 5)
Ethan was timely, courteous, and efficient. He did a great job getting my furnace back up and running effectively.

Review 171 (2023-10-10 - Rating: 5)
Very professional, had a good experience would recommend.

Review 172 (2024-01-17 - Rating: 5)
Always great service. Responds to emails and schedules appointments in a timely manner.

Review 173 (2023-03-30 - Rating: 5)
Very knowledgeable, efficient, responsive, professional! Would highly recommend!

Review 174 (2024-04-30 - Rating: 5)
Update 2024:Jasmine and Cole came to replace hot water heater. Both were courteous and considerate of not to damage hardwood floor with heavy and old water heater. Cole was kind enough to explain how to adjust the mixing valve to avoid my kids getting burn by hot water. Thank you for the exceptional service.—————-Super nice guy! My furnace was blowing cold air. I was calling around to get anyone to stop by without luck. I found their team getting ready to install across the street and asked if they could just take a look for few minutes. Sean did! They could’ve said no, but he was really helpful and informative. Thank you, Sean!

Review 175 (2024-03-12 - Rating: 5)
Brocks has always been very helpful with our heating and plumbing needs. They are the only company we trust to do the work.

Review 176 (2023-10-30 - Rating: 5)
Fast response. For our heat back up and running quicker than most others even called back.

Review 177 (2022-12-30 - Rating: 5)
Our furnace was shut down in mid December after routine inspection, due to dangerous cracks etc. in our system. Brocks came out to our property same day, had a quote to us the next morning, and a new system installed within the week. They even lent us some space heaters to keep the house warm and comfortable. They stayed in close communication throughout the process. The techs did a great job and were fast and courteous. I am so grateful for their quick action and excellent service. I highly recommend Brocks Heating!

Review 178 (2023-09-29 - Rating: 5)
Great company and very loyal. Sean provides an amazing service and is very knowledgeable. Glad to have such a great HVAC tech in the area.

Review 179 (2023-03-24 - Rating: 5)
Knowledgeable about a wide range of topics. Helped steer us in the right direction.

Review 180 (2023-10-21 - Rating: 5)
Ethan was great. Fast repair/Replacement of the expansion tank. Appreciated!

Review 181 (2024-11-21 - Rating: 5)
The propane heater still makes a loud snaping noise, much louder than another one i have which is barely noiceable. After reading manual its possible it could be the gas solenoid. Very noticeable. Please respond. Thanks

Review 182 (2022-12-01 - Rating: 5)
Great service! Great people! I highly recommend

Review 183 (2024-02-27 - Rating: 5)
Andrew was great! Honest, thorough, and clear.

Review 184 (2023-02-24 - Rating: 5)
Brock’s service was excellent and I highly recommend them to anybody and all workers were approachable and very kind to speak to if any questions were needed. And sean came out and installed a temporary water heater so we would have hot water while we were waiting for the parts to come in and they did a very good cleanup at the end of the job. I am very satisfied with the work!

Review 185 (2025-01-10 - Rating: 5)
Great service! No complaint whatsoever.

Review 186 (2023-09-25 - Rating: 5)
I recommend them to all of my friends and family!

Review 187 (2023-12-14 - Rating: 5)
Ethan was prompt, friendly and capable.

Review 188 (2023-10-15 - Rating: 5)
Really great job. Loved the timeliness and quality of work.

Review 189 (2024-02-20 - Rating: 5)
Sean did a great job and explained the work he did to us. Thank you!

Review 190 (2023-01-15 - Rating: 5)
I called Brock’s Plumbing when I was having issues with my heat. Outstanding service, very honest, knowledgeable and extremely helpful! Heat was up and running within a few hours. Highly recommend