Kiernan-Laitinen Heating & Air Conditioning

Photo of Kiernan-Laitinen Heating & Air Conditioning

Located in Racine, Wisconsin

Address: 1500 Durand Ave, Racine, WI 53403, United States

Phone: +1 262-637-0156

Rating: 3.6

Services

  • Repair services

Categories

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Air filter supplier
  • Boiler supplier
  • Contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    When I was told by the property management company of my condo to call a HVAC company to do dryer cleaning (they did it in the past). I called Kieran-Laitinen and they were able to get me in right away, even let me know the Technician was running a tad behind. Once he arrived, he was very nice, did the job and gave me recommendations of how often to get it cleaned in the future. I’ll definitely be back! I appreciate you guys!

  • Review 2 (2024-06-29 - Rating: 5)

    My Air conditioning went out on me. I called Kiernan and talked to a very nice lady. She scheduled them to stop by today, and take a look. Two guys came over, turned it on to see what it was doing. 10 minutes later it was fixed. The start capacitor was bad. I’ve only done business with Kiernan in the last 30 years, and they’ve always treated me fair. I highly recommend them.

  • Review 3 (2020-04-22 - Rating: 5)

    I am so happy with the service I received from Kiernan-Laitnen that I decided to write this review. Not only were they my first choice because they were a sponsor for my sons football team(Horlick) but they ended up being the best price and service.I got 5 quotes to install a central air system and K-L heating was the best deal hands down, it wasnt even close. I was even able to upgrade to a higher seer unit for better energy savings and still come in hundreds of dollars cheaper then the other quotes lower seer units.The installers were on time and did a great job. they even worked with me on my archaic heating system and made it work. After getting so many quotes and reading so many reviews I can say 100% without a doubt these guys are the best and if you go with them, you wont be disappointed.p.s. I dont, nor have I ever worked for these guys, nor did I know anyone that works there. this review is 100% real, unlike some of the reviews ive read on google. lol

  • Review 4 (2020-08-22 - Rating: 5)

    We bought our Carrier furnace and air conditioner and thermostat through a different company. On Thursday evening our thermostat said SYSTEM FAULT 82-Thermal Lockout 4 hours. We called the other company Friday morning and they said well come out on Monday. How are you going to pay for this? We felt that they didnt care less and they were rude! Carrier gave us the name and phone number of Kiernan. When we called they said they would send a technician out today. Their care and concern meant a lot to us! The technician came out in less than an hour. He replaced the bad part on the air conditioner, reset the thermostat and the bill was less than $150.00!! We will definitely not go back to the other company (we had other problems with them in the past)!! We will highly recommend Kiernan-Laitinen to our family and friends! They did an incredible job!!!!

  • Review 5 (2018-12-05 - Rating: 5)

    Highly recommended!!! I never felt pressured to buy, or they were trying to over sell me anything I didnt need. They were very honest, so I had a new furnace installed. They arrived exactly when they said they were going to, installed the furnace, were extremely polite, and there were no hidden fees, / charges Ive had to deal with from other furnace companies who took advantage of my lack of knowledge. Now Im saving every month on my gas / electric bill! Thanks again!!!

  • Review 6 (2019-12-26 - Rating: 5)

    We had Kiernan install a new forced draft carrier unit with AC, UV light, ION filter and air recover (fresh air). We had a boiler before so they did all the sheet metal, ducts, vents etc.... What a great job, Shane and the owner were easy to work with and were perfectionists. Today I had them install a humidifier and again a NICE job!!!!! Pretty solid company and lead installer Shane is good!!!!

  • Review 7 (2019-07-09 - Rating: 5)

    Also Highly Recommended. I left a rather (way too) long review for Kiernan-Laitinen on Yelp. Im positing it again here because a) its detailed and b) I dont want to type this all out again and c) they did such great work they deserve the (admittedly minimal) effort to give them the review they deserve!Our experience could not have been better.We woke up at 5:30AM on Friday, February 15, 2019, to a 62 degree house; it was cold outside and the inside temps were falling. At some point during the night/early morning the furnace had shut down. I checked the furnace to such a degree as I knew how--which, interestingly enough, I was shown how to do by a Kiernan-Laitinen technician 5 years prior when we had our aging furnace inspected, cleaned and serviced.After trying several times, it was a no go. The furnace would blow, but no heat. It appeared our 20+ year old furnace would need repair/replacing. Having had such good service prior, we called Kiernan-Laitinen again. The person who helped us--Im sorry to say I cannot recall his name--told us a service tech would be on the way shortly to inspect the furnace and explain any options. And he was, and he did!The technician arrived within an hour of our call and after a short inspection gave us the bad news, the heater for our model was shot and if replaced would likely run us over $1200, while a new furnace, which would cost more, would be a better investment over time. Not terribly surprising, it was 20+ years old. The technician told us his service manager would contact us shortly with repair or replacement options. And they did!In addition to repair or replacement options, the service manager offered to send another technician out with space heaters if we needed them. Thankfully we were not there yet, but the offer was certainly appreciated. The service manager gave us the quotes and explained they had another emergency job the same day (no heat in winter is no joke) and once we decided on our options would do his best to get us serviced the same day. And, dare I say it again? They did!After some discussion, a review of finances, and more discussion, we opted for a new furnace install, with some additional options. We called Kiernan-Laitinen and asked to set an appointment for the install, with the understanding it might be a chilly evening (inside temps were now in the 50s, I was wearing two layers of everything). But not so! They were able to send another tech out almost immediately--within an hour of our call-- to begin disconnecting the old furnace and prepping the area for the new install. A short while later--it was still light outside--a small team arrived with a new furnace on a truck. A short while after that a larger team arrived and began the simultaneous removal of the old furnace and installation of the new. Soon it was after 5pm, dark outside and temperatures were dropping--I was honestly expecting to hear them packing up to head for their own warm homes and explain how a team will be back Saturday to finish...?But that was not the case. They kept at it to completion. Two hours later they finished the install, inspected our duct-work, checked the vents and sure enough, heat!By 10PM our house was back to normal and our new furnace kept us warm through the winter (and the dismal 2019 spring, bleh).Now the heat of summer is setting in, and we are thinking Air Conditioner. Guess who we are going to call?

  • Review 8 (2019-10-21 - Rating: 5)

    Just had the furnace annual maintenance done by Kevin D.. He was very helpful to go over the various items checked and made sure all parts of the furnace were working to spec. He also cleaned the water filter and replaced and again made sure all things worked. Very satisfied customer.

  • Review 9 (2019-05-06 - Rating: 5)

    Recently, I had a new furnace humidification system installed and had my furnace ducts cleaned in two seperate visits to my home in Racine, WI by Kiernan and Laitinen Heating & Cooling. The crew arrived punctually for each appointment and were very considerate and informative. In each case, the work was done well within the estimated time period and all residue related to the work was completely removed from all affected areas prior to their departure. In the case of the humidifier, their employee completely explained the use and maintenance of the device. I would highly recomment hiring this agency for repairs and new installations. Their pricing for the work done was very fair and competitive. Good job guys & thank you!

  • Review 10 (2020-01-15 - Rating: 5)

    Unbelievable, called early Sunday morning and got a call back in a few minutes from the technician Kevin. Their rates were more affordable than the 2 other places we called and he was able to get our heater running same day. Really couldnt ask for more, very knowledgable people.

  • Review 11 (2019-12-27 - Rating: 5)

    Scheduled Furnace tune-up. Kevin D. Extremely professional and friendly. Very thorough. Also summarized the work he completed before leaving. Have always had excellent experiences with Kiernan-Laitinen. They’re a value-add and customer-focused service team. M

  • Review 12 (2013-08-13 - Rating: 4)

    During our July heat wave, our older central air went out. We called Kiernan and Laitinen and they sent someone over that evening. The first serviceman went up into our poorly laid out attic and was unable to do much for us, but put us on the appointment list. The next two guys who came the next day discovered we had a very unique system that was only used for one year before the company changed it. K & L took the time to research my system, trouble shoot and find parts. We had at least four visits and the bill was very reasonable for all the trouble they went through. I mentioned the attic because the way it is laid out makes any work up there difficult at best and in order to take care of some of the work, two service men were needed. I did not give a 5 star only because there was a mix up with the office and the answering service that caused a day delay in an appointment.

  • Review 13 (2020-01-22 - Rating: 5)

    Kevin D. was able to help me install a new thermostat in my home over the phone. He kindly and patiently walked me through the installation and had an answer to every question I asked. Thanks to him, I learned a thing or two and had a new working thermostat! Definitely recommend. :)

  • Review 14 (2019-10-22 - Rating: 5)

    Weve been using Kiernan for years. They handled all of our HVAC work. We have never been disappointed. You can count on them to do an excellent job. Highly recommended.

  • Review 15 (2014-10-15 - Rating: 5)

    I have been very happy over the years with the work that they have done for my furnace and air conditioning unit. The preventative maintenance that they do helps keep my system working and in top shape. I recommend them to any one in the area that needs work done.

  • Review 16 (2022-09-12 - Rating: 5)

    I highly recommend Kiernan-Laitinen. They have amazing staff, from technicians to office staff. Elizabeth is very patient and helpful and so nice. I recommended this business to all of my family members and they’ve all had great experiences.

  • Review 17 (2019-12-29 - Rating: 5)

    Our technician, Kevin was fantastic! He was knowledgeable, efficient, and thorough. He explained everything & answered all our questions! He left everything checked, tuned, and clean -- ready for the heating season.

  • Review 18 (2014-11-12 - Rating: 5)

    I have been to their outlet store to pick up parts. One of the parts I didnt know how to install, so the woman at the counter said she would have a service tech come and help me install it free of charge. It was great to know that I would be receiving professional help.

  • Review 19 (2020-01-14 - Rating: 5)

    Kevin D. did an excellent job walking me through all the issues I had. He was very professional and I highly recommend him and Kiernan and Laitinen!

  • Review 20 (2020-01-20 - Rating: 5)

    Kevin D. was great. He was very nice and knowledgeable. I have had other great service guys but Kevin was the best.

  • Review 21 (2020-07-20 - Rating: 5)

    I would hope that all of customers are highly rated and successful. I deliver HVAC equipment and materials to them and others in the Southern Wisconsin area.

  • Review 22 (2019-11-20 - Rating: 5)

    Very prompt and called to let me know a little late. Excellent service andfuture advice. Highly qualified and very pleasant.I do recommend this place often.

  • Review 23 (2019-12-11 - Rating: 5)

    Our service technician took the time to explain our heating system and answer all questions fully. Very pleasant experience.

  • Review 24 (2020-10-27 - Rating: 5)

    On time, was focused on completing the task in a professional & timely manor. This is the main reason we keep using Kiernan-Laitinen!

  • Review 25 (2023-12-09 - Rating: 5)

    Did the warranty work as needed. They were prompt and what was needed.

  • Review 26 (2019-11-08 - Rating: 5)

    Wonderful service and nice people. Kevin D., our technician, was courteous and professional in every sense. He explained things in a way that made it easy for us to understand. Job well done, and Id recommend them highly.

  • Review 27 (2016-08-04 - Rating: 5)

    I had the very best experience with this service yesterday on an 80 degree day! From the receptionist, Lianne, to the technician, Lance, the service was courteous, prompt, and honest! The tube of my air conditioner was clogged and after calling around to compare service fees and hourly labor, I decided to go with this company and was not disappointed!First of all, I was surprised in this heat that they had a technician even available. From my initial phone call to the time my service was complete, a mere two hours had passed. Lance was accommodating, respectful, and explained what he was doing. If this problem had not been addressed this quickly and accurately, I could have been in for a very expensive ordeal! Do not even shop around; these are the people for you!!! Bravo on a job well done! Thank you very much!!!😎

  • Review 28 (2020-02-02 - Rating: 5)

    Kevin stopped to check my 4 year old furnace that was not working. It was the thermostat. All is in working condition again. Kevin was prompt, polite and professional. Will use them in the future.

  • Review 29 (2020-02-11 - Rating: 5)

    Very professional, explains the problem, explains the best fix, very reasonable.

  • Review 30 (2020-10-07 - Rating: 5)

    Very helpful with estimating our needs..

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