Ken Paulson Plumbing, Inc.

Photo of Ken Paulson Plumbing, Inc.

Located in Pullman, Washington

Address: 1401 Country Club Rd, Pullman, WA 99163, United States

Phone: +1 509-338-0824

Rating: 4.5

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Bathroom remodeler
  • Drainage service
  • Electrician
  • Fireplace store
  • Heating contractor
  • Kitchen remodeler
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-05 - Rating: 5)

    Ken Paulson plumbing did excellent work for us. today. They were here when they said they would be here. Jeff was very effective and efficient. He was also a very kind. I highly recommend Ken Paulson and will use them again whenever we have a plumbing problem. Thank you!

  • Review 2 (2024-09-23 - Rating: 5)

    New construction in Colton Washington. Ken, Amy, Ben, and the rest of the crew were easy and great to work with. Everything they provided was top notch. Moved around their schedule to accommodate our move in date. Highly recommended.

  • Review 3 (2024-12-06 - Rating: 5)

    Ken Paulson Plumbing has always done an excellent job for us. Jeff is always prompt and professional.

  • Review 4 (2018-08-23 - Rating: 5)

    Ken, Jeff and the team at Ken Paulson Plumbing did an incredible job helping us with a basement bath and laundry room remodel. Very please with their work below my foundation to the final finishing touches. If you want to hire the best and most trusted for your project. These are your guys.

  • Review 5 (2024-10-01 - Rating: 5)

    Clayton did an excellent job installing a new water heater. He is very competent and friendly.

  • Review 6 (2024-10-12 - Rating: 5)

    We have had excellent prompt profession response and service from Ken. We highly recommend his plumbing service.

  • Review 7 (2024-09-05 - Rating: 5)

    They are amazing!! The work is perfect and the price is good too!! Thanks so much!!

  • Review 8 (2024-11-13 - Rating: 5)

    So efficient and uninvasive!Friendly and professional at the same time. I appreciate that I wasnt talked down to.

  • Review 9 (2024-01-19 - Rating: 5)

    Called during the aftermath of the massive freeze, despite being inundated with burst pipe calls due to the cold temps and being down a front end scheduler Amy still made sure to call after hours and get information to figure out the best course of action to determine who to send out to troubleshoot the leaks in my laundry room.The tech they sent was extremely knowledgeable and quickly troubleshot the source of the leak and after determining the cause was not the heater, removed it to find a burst pipe behind it.He was able to get that pipe fixed and added a cap to the other leaking spot so we would be back in action and have functioning water again! Would highly recommend for any plumbing mishaps, renovation plans or otherwise!

  • Review 10 (2024-08-13 - Rating: 5)

    I have worked with Ken Paulson for years. They are professional, friendly, and great to work with. Karen Chase

  • Review 11 (2024-09-11 - Rating: 5)

    We always have great service and skilled plumbers on our projects. Would not go anywhere else.

  • Review 12 (2024-11-21 - Rating: 5)

    Very easy to work with. Jeff is always on task and personable. Gets the job done and answers questions so there easy to understand. Very knowledgeable guy!

  • Review 13 (2023-12-02 - Rating: 5)

    These guys are great! I had a broken water pipe, and they came and replaced it. They replaced all my old pipes. They were friendly, professional and did the job well. I highly recommend them!

  • Review 14 (2024-10-10 - Rating: 5)

    I have hot water again! Service was prompt and professional. Thank you!

  • Review 15 (2023-01-12 - Rating: 5)

    Kitchen Remodel: The crew was very professional, timely, and kept on task. They even cleaned up after themselves:) All work was completed properly so no call backs needed. Pleasant to have in my home.

  • Review 16 (2023-01-23 - Rating: 5)

    I thought due to the weather, my pipes were frozen to the kitchen sink. But I had just filled up a bowl of water...then there was just a trickle. Thankfully they were able to come the same day...I was embarrassed as my kitchen looked like a tornado hit!! I was just getting over a cold. Once there, we looked at the water pipes in the basement, the broken pipe located outside (was told that had nothing to do with the pipe to the sink, but the sprinkler system). I was SO happy to find out it was just the screen to the faucet that needed to be cleaned. I am not going to lie, but I started crying! I thought for sure they were going to have to replace piping. Thank you, and the plumbers for an amazing service!

  • Review 17 (2015-01-09 - Rating: 5)

    Fantastic. I left a message before office hours, and got a call back within minutes of opening time. They sent out a plumber right away, and within an hour of him arriving he was packing up and our sewer drain was clear. Every step along the way was professional, fast, and friendly. I would definitely hire them again!

  • Review 18 (2019-03-25 - Rating: 5)

    Just awesome!!!! Our sewer backed up over the weekend while we happened to have a house FULL of company! They really know what they are doing, and they get the job done super quick!!! I HIGHLY recommend this business to anyone on the Palouse looking for professional, competent plumbing! Thank you Ken for sending Philip so promptly to take care of our emergency!! 5 STARS!

  • Review 19 (2016-12-20 - Rating: 5)

    I called Ken Paulson Plumbing a little before noon in desperation: a frozen pipe burst in my basement and water was flooding the floor. In about an hour they sent out Jeff (my plumbing Superhero) who had everything repaired and under control by 2pm. Not only did he fix the broken pipe, but he fixed it so that it wont break in the future again--he didnt just fix my present problem, but thought ahead. Thank you, Jeff! Thank you, Ken Paulson!

  • Review 20 (2022-09-16 - Rating: 4)

    They were friendly and helpful, but I cannot taste thier service simply because they do not have a Idaho practice license. So if your a Washington resident your good.

  • Review 21 (2024-09-17 - Rating: 5)

    Very knowledgeable. Great service.

  • Review 22 (2016-12-01 - Rating: 5)

    I had a broken water heater on Thanksgiving and began calling around, no other place was able to do the job, then I called Ken Paulson Plumbing. These guys get er done and Daniel Keifer does one heck of a great job. Professional, thorough and quick, Ken Paulson Plumbing, Inc has made a repeat customer out of me.

  • Review 23 (2018-06-07 - Rating: 5)

    I really like these folks. Ive used them several times. They do good work and when they dont, or theres problems, they make it right. Make sure you ask lots of questions and raise your concerns. Theyve never made me feel stupid for the simplest fixes or questions

  • Review 24 (2020-01-03 - Rating: 5)

    I had an over-flowing washing machine. They were booked, but recommended a drain routing service who could address the problem more quickly, and with less cost. I am very pleased with the professionalism.

  • Review 25 (2021-04-17 - Rating: 5)

    Ken Paulson is the ONLY plumbing company that I use in Pullman. They are always professional and trustworthy. They fix the problem and the bill is very reasonable for the amount of work that is done.

  • Review 26 (2023-02-07 - Rating: 5)

    Amy (very professional and kind) helped me schedule an emergency repair on my heater in the dead of winter, thank goodness they were able to respond right away!

  • Review 27 (2017-03-23 - Rating: 5)

    Arrived on time, fixed the blocked sink, cleaned up before leaving, and was very professional. Only complaint was it seemed a bit on the expensive side for clearing a blocked sink. Otherwise, would definately use them again.

  • Review 28 (2020-11-15 - Rating: 5)

    They replaced my father’s ancient furnace. Masks were used, and were great about dealing with Dad. I really appreciated their help and the extra steps in communicating with me as well

  • Review 29 (2015-06-24 - Rating: 5)

    Ken Paulson Plumbing is an excellent company to work with. They have provided such excellent customer service and they do such great work. I highly recommend them.

  • Review 30 (2017-07-07 - Rating: 4)

    We have had great experience with Ken Paulson Plumbing. I would recommend them to everyone. The crew is very helpful and knowledgeable.

  • Review 31 (2022-12-23 - Rating: 5)

    These guys are next level. Thoughtful and caring - proud of their work. I feel honored they allow us to be customers!

  • Review 32 (2016-01-05 - Rating: 5)

    I was so content with the services that I got from the team at Ken Paulson Plumbing. They displayed such hard work and dedication that I would highly recommend them to others.

  • Review 33 (2019-10-16 - Rating: 5)

    Plumber made a stupid, innocent mistake that led to some flooding in our basement. Ken responded wonderfully and quickly. Junk happens, they made it right!

  • Review 34 (2015-12-08 - Rating: 5)

    Ken Paulson at Ken Paulson Plumbing, Inc. knows exactly what he is talking about and is completely professional. I am very happy doing business with the company and would highly recommend it to anyone I know.

  • Review 35 (2017-07-07 - Rating: 5)

    Weve been going to Paulsons for years. Their people are quick, efficient and competent. No complaints at all.

  • Review 36 (2024-05-27 - Rating: 5)

    Best company Ive ever dealt with.The girls in the front office (Amy and Emily?) really know their stuff. And the repair squad are not only quick and knowledgeable, but a handsome and charming group as well.Oh, and their prices are fair and reasonable. And their customer service is what every business should extend to every client. Excellent, above and beyond!

  • Review 37 (2022-11-16 - Rating: 4)

    Took a message and a couple calls to get a call back. Did get a service schedule after a couple days. Schedule was about 2 weeks out.

  • Review 38 (2020-10-15 - Rating: 5)

    They were amazing t to work with fun the initial call to the payment they were ALL about customer service!!

  • Review 39 (2021-06-08 - Rating: 5)

    Great! They do an awesome job and dont take forever to get to you.

  • Review 40 (2021-01-17 - Rating: 5)

    Paulsons has always done a great job and the crew is very friendly and efficient.

  • Review 41 (2020-09-16 - Rating: 5)

    We get Consistently great service from the crew at Ken Paulson plumbing !

  • Review 42 (2019-10-06 - Rating: 5)

    Really great people, and quality work. What more could you ask for in a plumber?

  • Review 43 (2021-02-06 - Rating: 5)

    We had an emergency and had to leave our house (30 year old furnace that had a CO leak). These guys came out the next day to examine the unit and submit a bid, and the following day they installed our new furnace. Very professional, knowledgeable, and friendly, with fair pricing. I will absolutely use them again.

  • Review 44 (2020-11-06 - Rating: 5)

    I was beyond thrilled when Don was able to fit us into his already busy day twice this summer! Not only was he pleasant and happy to help each time he came over but he also went out of his way to explain everything so I understood what was going on. I also appreciated the great service we received by office staff. You guys are great!

  • Review 45 (2019-10-16 - Rating: 5)

    Fantastic response on a weekend. Thanks for the great service!

  • Review 46 (2022-11-23 - Rating: 5)

    Ken Paulsen came out on a Friday, estimate received on Saturday, and water heater installed the following Tuesday. Quick, thorough, and professional.

  • Review 47 (2022-04-08 - Rating: 5)

    Did as expected in a timely manner and was cost effective.

  • Review 48 (2020-01-28 - Rating: 5)

    We own a property management company and our experience with KPP has been outstanding. We call, they come, they do a great job. Our lives would be more difficult without their assistance.

  • Review 49 (2017-01-05 - Rating: 5)

    Totally reliable for getting the job done correctly.

  • Review 50 (2020-01-07 - Rating: 5)

    Repair service was timely and well done. Thank you for your help!

  • Review 51 (2023-03-05 - Rating: 5)

    Great Company

  • Review 52 (2020-08-07 - Rating: 5)

    The cleared out roots that had grown into our pipes. The plumber also took his time to introduce himself to our deaf dog so the dog wouldn’t be as stressed about a stranger in the house. He also took the time to answer my questions as a first time home owner

  • Review 53 (2014-06-04 - Rating: 5)

    Best plumbing business in Pullman

  • Review 54 (2021-07-14 - Rating: 5)

    Very friendly and helpful!

  • Review 55 (2017-06-26 - Rating: 5)

    What else can be said, THE BEST

  • Review 56 (2021-06-18 - Rating: 4)

    Quick and prompt service.

  • Review 57 (2021-04-25 - Rating: 5)

    Fast efficient and friendly

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