John D MacDonald & Son, Inc.

Photo of John D MacDonald & Son, Inc.

Located in Point lookout, New York

Address: 77 Lido Blvd FLR 1, Point Lookout, NY 11569, United States

Phone: +1 516-432-0246

Rating: 5

Services

  • On-site services
  • Online estimates
  • Credit cards

Categories

  • Plumber

Photos

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Comments

  • Review 1 (2024-12-27 - Rating: 5)

    My pipes froze before Christmas and I called several plumbers. They all were backed up, I called ORDER A PLUMBER and they were wonderful.. they came the same day even tho it was a very busy time. The men working were outstanding. They were pleasant and knowledgeable. They worked hard to address my frozen pipes! I definitely would use them again for plumbing issues!!

  • Review 2 (2024-12-11 - Rating: 5)

    Danny deserves more than 5 stars! So pleasant efficient, and neat. Two toilets running smoothly now thanks to his expertise and I am so grateful. Many thanks to you Nicole for understanding my dilemma and booking my appointment. You deserve five plus stars as well.

  • Review 3 (2024-12-06 - Rating: 5)

    Joe and Alex are knowledgeable and helpful professionals. They did a great job working on my combi-boiler & thermostat to get my baseboard heaters working. Previously, Joe helped me to get my kitchen faucet cleared of sand, rust, and minerals to restore water flow and hot water. Next time I have an issue, I will call them again.

  • Review 4 (2024-10-22 - Rating: 5)

    Andrew arrived on time, diagnosed the problem quickly, got the replacement part within an hour and installed it promptly. The HVAC system began to work immediately. Very happy with the service.

  • Review 5 (2024-12-26 - Rating: 5)

    The guys were terrific!! They gave me various solutions and helped me come up with a cost effective way to correct the problem. Im more then pleased with the service.

  • Review 6 (2024-12-18 - Rating: 5)

    They replaced a toilet. The two plumbers they sent were very good. Got through the usual unexpected situations and were very neat and clean.

  • Review 7 (2024-11-15 - Rating: 5)

    Two experienced plumbers were here in 30 minutes notice. They were kind & pleasant while working efficiently. Id use again!

  • Review 8 (2024-11-01 - Rating: 5)

    Awesome mechanics did an outstanding job at diagnosing a gas leak. Good work isnt cheap but cheap work isnt any good. Fair pricing for professional service. They just completed a new gas line installation for our kitchen stove and the job was done very expeditiously, cleanly and safely. Got our job done so we could enjoy the Thanksgiving holiday. Call them first. Just completed our 24/25 gas boiler check up for the coming season. Mechanic on time and, as always professional. Kudos to Joe. He helped us previously and it was good to see him again. I reiterate, call them first!!

  • Review 9 (2024-08-21 - Rating: 5)

    Real friendly, very competent, worked quickly , great job done !!!! not overly pricy for these inflation times thanks will definitely use this company again

  • Review 10 (2024-08-14 - Rating: 5)

    This was a terrific experience. The plumber arrived quickly. Identified the problem, discussed repair options, and did the work efficiently and quickly, and left the repair area clean. Great service!

  • Review 11 (2024-11-19 - Rating: 5)

    Nicole at the front desk is a Gem the plumbers are all gentleman with top notch skills. Honest, talented and neat.

  • Review 12 (2024-12-20 - Rating: 5)

    Joe is awesome, super knowledgeable and takes the time to trouble shoot and see beyond the immediate problem. Can’t say enough great things about the company

  • Review 13 (2024-11-27 - Rating: 5)

    Friendly, on time, and they know what they are doing! They also dont rip you off- really happy i started using this group!

  • Review 14 (2024-11-11 - Rating: 5)

    Best! I use them for both my business and my home. They come right away and they dont over charge.

  • Review 15 (2024-12-04 - Rating: 5)

    The plumber was prompt, courteous, thorough and professional.I have used this company in the past and would recommend them to anyone.

  • Review 16 (2024-10-02 - Rating: 5)

    Our problem was solved well. No more clogged drain.Plumber was pleasant. I would use you again.

  • Review 17 (2024-07-15 - Rating: 5)

    John & Jimmy are AMAZING GENTLEMEN!!!Nicole in office couldn’t have been nicer or more helpful!!!!AWESOME GROUP would recommend to anyone who wants to work with an HONEST group of professionals!!!!!

  • Review 18 (2024-09-20 - Rating: 5)

    Excellent customer service. The plumbers identified the problem, had the parts to fix it and did a great job!

  • Review 19 (2024-12-11 - Rating: 5)

    Very Professional and knowledgeable. happy with the service!

  • Review 20 (2024-02-27 - Rating: 5)

    Highly recommend. Plumbing for add on kitchen. Filing, installation and inspection process was done professionally and efficiently. They did outstanding work. Nicole was great with coordinating and ensuring that everything was being taken care promptly.

  • Review 21 (2024-10-09 - Rating: 5)

    They were fast, worked clean, very informative about what needed to be done. Thank you

  • Review 22 (2025-01-02 - Rating: 5)

    Joes our technician is a true professional. He arrives on time and always resolves our issues. Thanks to Nicole the office manager for her help with scheduling.

  • Review 23 (2024-09-02 - Rating: 5)

    Very pleased with the installation. Nicole is very pleasant and guided me through everything

  • Review 24 (2025-01-06 - Rating: 5)

    Very happy with the service got me up and running

  • Review 25 (2024-11-07 - Rating: 5)

    Prompt and efficient. Emergency service call resolved quickly!

  • Review 26 (2025-01-03 - Rating: 5)

    Nice plumber. Efficient and timely.Took care of the problem. Put everything back and explained all. Thank you!

  • Review 27 (2024-06-04 - Rating: 5)

    Update, just had out Navien water system service on time and very efficient!Best plumbing services by a mile!!backflow test done on time and as promised really nice pros! Weve had several jobs done from replacing a shower full set to servicing a maintaining our heat and navian hot water system. Service was prompt, they called when they were on their way and got everything done. Expertly. No hesitation about using them again

  • Review 28 (2024-12-30 - Rating: 5)

    Im very happy with the professional service Joe provided @ MacDonald Plumbing.

  • Review 29 (2024-12-12 - Rating: 5)

    Prompt arrival. Put in an access pipe to quickly and effectively put a snake in

  • Review 30 (2024-10-28 - Rating: 5)

    Their help and service is terrific and their people are friendly!

  • Review 31 (2024-05-29 - Rating: 5)

    McDonald Plumbing was prompt and very efficient. Service and communication by the heating and AC technicians were excellent. It’s comforting to know they are just down the street.

  • Review 32 (2023-11-29 - Rating: 5)

    Glen came to our house and was very respectful of us and our home. He worked long and hard to remedy our difficult plumbing problem. We wish to compliment his good problem solving and to thank him.Sincerely.

  • Review 33 (2024-06-25 - Rating: 5)

    Joe gave me good feedback and what need to be done.Very diligent and very professional .

  • Review 34 (2021-02-15 - Rating: 5)

    The people at MacDonald Plumbing are exactly what you would want in a local business, trustworthy and the highest quality work. My family has been using them for almost 20 years. Im happy to report that Im a HUGE fan. From calling to set up an appointment, to the men that come and provide the service, I feel very lucky that I am valued. I feel appreciated and the work is completed and done well. Being treated fairly and to have this type of customer - business relationship is key in any line of work. I feel very fortunate. Thank you.

  • Review 35 (2024-04-30 - Rating: 5)

    Professional, neat and reasonable.Will use them again if needed. Easy to get an appointment.

  • Review 36 (2024-07-31 - Rating: 5)

    Great experience with Joe (foreman) & Nicole (office). Clear and concise estimate. Timely arrival and completion, actually done an hour early. Team was great and I will recommend them in the future.

  • Review 37 (2021-03-23 - Rating: 5)

    Highly recommend John and his crew. Had a leak while we were on vacation and they were there took care of our problem in record time. Again they installed a faucet in my kitchen. Fairly priced and efficient work. Will use them again, Also the receptionist is friendly and polite.

  • Review 38 (2023-03-03 - Rating: 5)

    From my first phone call, I was impressed by all the employees. They matched my best quote, kept me informed about arrival time did an excellent job and cleaned up the work area to my satisfaction .

  • Review 39 (2024-02-12 - Rating: 5)

    Im extremely pleased with the service John D. MacDonald & Son. They replaced my hot/cold water filtration system. Great job!

  • Review 40 (2023-12-06 - Rating: 5)

    Punctual, Professional and Pleasant, a good experience with an excellent technician. Thank you and enjoy your Christmas. The Murphys

  • Review 41 (2023-12-30 - Rating: 5)

    Came exactly on time, very polite, very clean and very thorough andreviewed all work done. As plumbers are so hard to find, this company is amazing.

  • Review 42 (2020-05-18 - Rating: 5)

    We have been using MacDonald Plumbing for many years and would highly recommend them to anyone looking for a trustworthy and dependable plumber. From furnace installations to leaking valves, we have always been satisfied with the level of professionalism and workmanship provided by John MacDonald. He is faithful to his customers, new and old, and will always be there, from the simplest of repairs to major emergencies. You will be glad you called him.

  • Review 43 (2023-02-09 - Rating: 5)

    I called the night before and they were here first thing in the morning the first guy that came Jeff was an extremely nice guy going over my options when I decided on a new water heater he was on the phone for a while trying to get me the brand I had before which was a job in itself but he did it then Jose went to get it and brought it to my house to be installed Jose was extremely knowledgeable on how to do the work that had to be done including him hooking up a line for my ice and water maker he made sure everything was in order including the hot water heater together they make a great team I would highly recommend this company to anyone that needs plumbing they also called me the next day to make sure everything was ok before they sent bill

  • Review 44 (2025-01-06 - Rating: 5)

    They came quickly on a holiday!

  • Review 45 (2024-05-14 - Rating: 5)

    Qualified, professional and nice. My new plumber. Only plumber I will call and they clean dryer vents too!

  • Review 46 (2024-11-21 - Rating: 5)

    Excellent workmanship. Very professional and helpful in the planning of the work.

  • Review 47 (2024-11-16 - Rating: 5)

    MacDonald Plumbing never disappoints!Excellent quality and astounding customer service.

  • Review 48 (2024-10-29 - Rating: 5)

    Tech (Joe) was Great! On Time, and very reasonable

  • Review 49 (2024-03-06 - Rating: 5)

    Extremely professional service. I was amazed how fast they got the job done.

  • Review 50 (2021-04-28 - Rating: 5)

    Called for a repair on my tankless water unit. They were able to squeeze me in on the same day! Jose came and fixed the problem within an hour. I plan on using them going forward.

  • Review 51 (2021-03-24 - Rating: 5)

    MacDonald Plumbing is a first-rate business all-around. No nonsense, professional service and high quality work. You always know you are in good hands with John, Nicole and Jose. Truly a first-rate business. Look no further...

  • Review 52 (2024-04-03 - Rating: 5)

    Great customer service friendly and got the job done quickly

  • Review 53 (2024-12-04 - Rating: 5)

    Always responsive, thorough and clean!!

  • Review 54 (2024-11-20 - Rating: 5)

    Exceptionally prompt, professional, and thorough.

  • Review 55 (2024-01-09 - Rating: 5)

    Nichole is always so nice , professional and accommodating . Their team is always polite and on time .

  • Review 56 (2024-09-16 - Rating: 5)

    Excellent. Went right to the source of the problem and fixed it.

  • Review 57 (2022-02-14 - Rating: 5)

    We love Macdonald plumbing - every time we call them we are even happier with their service. Professional, responsive and courteous always!

  • Review 58 (2024-07-10 - Rating: 5)

    Great Job!Fast and effective

  • Review 59 (2023-01-24 - Rating: 5)

    We have been using MacDonald Plumbing for years. Very pleased with their level of customer service and quality of their work. Would definitely recommend.

  • Review 60 (2024-10-13 - Rating: 5)

    They responded quickly and restored heat within an hours time.

  • Review 61 (2024-05-23 - Rating: 5)

    Excellent…. Personable & KnowledgeablePlumbers as well as office personnel

  • Review 62 (2024-01-02 - Rating: 5)

    Excellent, on time, friendly, got the job done! Thank you MacDonald Plumbing!

  • Review 63 (2011-04-22 - Rating: 5)

    MacDonald Plumbing for the past 30 years have keep my Home, Business, Investment & Management Properties in Perfect Working Condition with Super Fast Service. I Highly Recommended MacDonald Plumbing for all your Plumbing, Heating and Air Conditioning Needs, Tom Hug

  • Review 64 (2024-06-03 - Rating: 5)

    Very professional and very neat and courteous.

  • Review 65 (2023-12-18 - Rating: 5)

    Excellent service fixing heat! Came asap and fixed... two thumbs up!

  • Review 66 (2024-07-30 - Rating: 5)

    Fast and reliable service!

  • Review 67 (2024-11-18 - Rating: 5)

    Always tremendous service !!

  • Review 68 (2024-02-27 - Rating: 5)

    Job well done. Quick, fast and easy.

  • Review 69 (2024-07-20 - Rating: 5)

    Glen did an amazing job both times he came to my home. Not only did he solve the plumbing problems, he went above and beyond in explaining everything and making sure everything in the house was in working order before he left.

  • Review 70 (2023-11-17 - Rating: 5)

    The plumbers worked effectively and quickly. The did an excellent job.

  • Review 71 (2024-05-07 - Rating: 5)

    Excellent service, reliable and neat!!

  • Review 72 (2024-03-27 - Rating: 5)

    Had a hot water heater installed, team was on time, installed was a couple hours, and they CLEANED up everything before leaving. Much appreciated.

  • Review 73 (2024-02-07 - Rating: 5)

    Prompt service. Very knowledgeable. Easy to work with. Will call again for any future needs. Thank you!

  • Review 74 (2024-04-11 - Rating: 5)

    Good, reliable, experienced, friendly person.

  • Review 75 (2023-01-25 - Rating: 5)

    Professional, knowledgeable company with a timely response. Will use again.

  • Review 76 (2023-09-29 - Rating: 5)

    Always a pleasure to work with you and Nicole thank you 😊

  • Review 77 (2017-08-23 - Rating: 5)

    Great Company John is the best. 5 star service I would recommend them to anyone.

  • Review 78 (2023-12-06 - Rating: 5)

    These guys are always awesome. We are very happy with the service they provide. Great job!

  • Review 79 (2022-07-21 - Rating: 5)

    Can’t say enough about MacDonald plumbing ! From the office staff to the professional plumbers … love love them!

  • Review 80 (2023-06-01 - Rating: 5)

    Every time I have used MacDonald, they are super-responsive and very professional. Nicole is a great point of contact and very accommodating. This is an excellent company to work with.

  • Review 81 (2023-12-04 - Rating: 5)

    Great to work with. Never a problem

  • Review 82 (2024-04-04 - Rating: 5)

    Responsive and performs quality work

  • Review 83 (2022-02-08 - Rating: 5)

    I have used McDonald Plumbing for over 20 years for my properties in Longbeach NY. The team , including the office manager are efficient, courteous and professional. They have completed various jobs always in a timely manner and have been honest and forthcoming. I trust them as they are knowledgeable and have always been able to fix the problem , no matter what it was. These guys are great.

  • Review 84 (2023-12-08 - Rating: 5)

    Quick, clean and neat service

  • Review 85 (2023-10-17 - Rating: 5)

    Great service and nice man!

  • Review 86 (2024-07-09 - Rating: 5)

    Prompt professional response.

  • Review 87 (2023-12-11 - Rating: 5)

    Excellent experience.

  • Review 88 (2024-02-08 - Rating: 5)

    Very easy to contact and very responsive.

  • Review 89 (2024-06-21 - Rating: 5)

    Excellent

  • Review 90 (2023-10-18 - Rating: 5)

    Always great, the best!

  • Review 91 (2023-11-29 - Rating: 5)

    Outdoor water shutdown and winterization.

  • Review 92 (2019-01-13 - Rating: 4)

    Expensive but do good work

  • Review 93 (2024-05-10 - Rating: 5)

    Prompt and thorough

  • Review 94 (2022-12-01 - Rating: 5)

    Great customer service

  • Review 95 (2024-03-16 - Rating: 5)

    Fast and courteous!

  • Review 96 (2024-01-09 - Rating: 5)

    Excellent , The best

  • Review 97 (2023-07-10 - Rating: 5)

    Fabulous !

  • Review 98 (2025-01-09 - Rating: 5)

    Boiler for heat broke down in severe cold weather. Diagnosed problem immediately, ordered parts and installed them in extremely fast timeframe. Can always count on them!

  • Review 99 (2025-01-08 - Rating: 5)

    I have a Property Management Company in Point Lookout & called John MacDonald & Son, Inc (aka Order A Plumber) on a holiday for plumbing issues. They were very responsive, arrived in a timely manner & took care of the problem for a reasonable charge.

  • Review 100 (2025-01-06 - Rating: 5)

    Plumber did an excellent job.He was on time, efficient and knew what he was doing. My problem has been resolved.!

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